Hi guys looking for some advice for some problems I am experiencing with my Tesco Hudl 2. I was directed here by a friend of my mothers, so I am new here. I have searched and searched for a possible solution and haven't had any luck however I sincerely apologise if this question has already been asked.
So onto my problem I have a roughly 2 year old Hudl, other than the current problem it is in good condition, never been out the case or dropped and I haven't rooted it. This is the first problem I have had. A few months ago a friend was using it and despite me telling her not to, she played some Facebook games on it. After that it started coming up with crash reports and error messages and within a few hours was switching itself off. I had a quick search for some help at the time but as I have very little experience with android devices and couldn't find any kind of help I switched it off and left it at that. I realise now being switched off for that few months may not have helped.
Yesterday I tried switching it on to see if I could get it working, on switching it on with a full charge, it goes as far as the powered by android logo, sits for a minute, switches off and then tries again. I have attempted to perform a reset using the power button only, this done nothing.
I also attempted to bring up the Android system recovery menu using the power and volume up buttons. This brought up and error message stating that the 'efi hard drive boot failed', the next error message was 'no bootable device, hit any key' '[ok]', from here I can do nothing. The touch screen and the volume buttons are unresponsive.
Holding the power button eventually powers off the device.
I know this means that my boot partition is corrupted as I have previously performed boot partition fixes on a pc when a Linux clean install went haywire but I have very limited Android experience. The advice I received was that I have to factory reset the device and install a new copy of my boot partition, using abd on my laptop and to come here to XDA-developers forum for help with the process. I am using a windows 7 laptop currently. To be honest I don't know where to start and any advice would be hugely appreciated! Thanks in advance and sorry about length!
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I have an unlocked HSPA+ Galaxy Nexus imported from the UK to the US. Ordered from Negri Electronics.
It's not rooted or modded in any way.. Mainly because I don't know how to. As far as I know, it's running stock ICS.
I was using it normally, (using the fb messenger app if it makes any difference) when it suddenly rebooted by itself. The Google logo comes up, then the start up animation, and sometimes the home screen will appear but is not touch sensitive (i cannot slide it to unlock), and then it 'hangs' and the screen goes black. Repeat.
I've tried to fix this by myself and there's a video on youtube (sorry, noob here. can't post links. video is by robbidwv and title is "my galaxy nexus won't boot..") of the same problem that I have, but the posted solution doesn't work for me.
So far, I have entered Coin Mode and pressed Start. Entered Fastboot mode and gone into Recovery Mode (no options appear after that. it just starts booting up and the loop begins), and I've also tried Restart Bootloader.
I've almost given up. Now all I want is to extract my SMS, if they're still on my phone. I can't access the folders on my computer because it won't boot up and connect. Is there a way that I can extract my SMS by using DOS in either Coin Mode or Fastboot mode?
Or even better, does anyone have a solution to this boot loop problem? I'll contact Negri Electronics tomorrow and hopefully they can send me a replacement.
Please help!! Thanks
that problem just started happening with me an hour ago!!
i hate this!!
we need a solution please!
Hey guys, sorry about the issue.the major problem I see here is you wanting to retrieve your txt messages, which might be possible with a little Modding, but if yourwilling to lose them to get a working phone back, then this is what your going to have to do. Make sure your phone is completely off. Hold the 2 volume buttons and the power button together. You will get into a mode with an android Guy. Press the volume button up or down until it says reboot recovery at the top. Press the power button. It will rebootand come to a screen with an android. Hold volume up,down and power at the same time. A menu will come up. Go down to wipe data. Click it, and after it is done reboot. Your phone should work now.
If this helped you, or you simply appreciate me taking the time to write this out then please press the thanks button
Hey!
Thanks. Yeah I 'fixed' it already. I was just about to post something similar. After a while I just gave up on trying to recover my data. Good thing that Google syncs everything so the only issue would be recovering my messages, which I decided weren't worth sending it in for a repair which would probably not be able to recover anything anyway.
The thing I didn't know about was to press power + volume up WHILE on the recovery screen. I thought navigating to the recovery screen was it!
Still, this kind of sucks. I love my GNex, but I can't help but be slightly pissed seeing that my crappy iPhone 3GS never did this in the 2 years I had it. Oh well, hope it doesn't happen again!
hey guys! i also did a complete wipe on my phone and got it working again!
but i wonder why this happened in the first place?
last application i installed before the crash was double twist, i dunno why but i feel that it was the reason behind the boot loop!
Sorry for reviving this thread, but I just had this happen to me TWICE!
It happened to me first last Monday, the 23rd - the phone crashed when trying to send an email with an attachment - and went into a boot loop - Google logo would appear, no make it to the animation, and reboot....
I performed a full reset and things worked again. I didn't install all the apps I had before - figuring it must have been due to some app messing with the OS.
Well, it happened again to me yesterday! I was connecting to my bluetooth headset when the phone crashed and went into the boot loop. Full reset worked again, and I've installed even fewer apps - essentially only those that I use on a daily basis.
My phone is still on 4.0.1 and I'm hoping once 4.0.4 is pushed this may get resolved? I have a canadian GNex from Negri. I will call them again (I called the first time, but when the full reset worked I never contacted them again).
I would like to this this is a software issues, and not hardware.
I have the same problem. If you figure it out let me know.
Today my phone also entered a boot loop: [Google logo]->[black screen]->[vibration]->[Repeat]
I tried Recovery Mode, but this is what happens: (sorry for the link but I am not trusted with powerful tools such as outside links apparently, as I have not yet reached the maturity of a person with eight posts... )
dl(dot)dropbox(dot)com/u/53568097/Android.jpg
This is what I see when I navigate to Recovery Mode
For a split second I can see an image of an Android with spinning cogs in his innards, but then this little sad fellow appears. WTF is this?
EDIT:
Oh, and I'm running Android stock 4.0.2, never rooted or unlocked, Swedish. At the time when the phone started doing this, I was using Endomondo, and was about to set off on my bike when it died on me.
Stock ROM galaxy nexus bootlooping after wiping data also.
Hi,
My GNex went into a bootloop so i searched xda and found that factory reseting would be helping my prob. But after wiping the data also its still in going through the loop . Please help .:crying:
Hi. Can someone please help as I'm new to this this and would very much like my phone to work again...
My Defy kept restarting approximately 5 seconds after starting up. Without being able to access any settings I tried a factory reset via the on button / volume down button. I'm not sure how long this should have taken but decided after a few hours of nothing more than a yellow dot moving across the screen that it wasn't working! Button presses / screen taps had no affect so I pulled the battery.
On powering it up it now either gets as far as the Moto Blur or T-Mobile logos but just hangs there. Further attempts to factory reset give the same result as the first time.
I've noticed two lines of text when accessing the reset screen which read 'E:Can't open /cache/recovery/command' and 'E:Can't open /cache/recovery/caller'. I think these were present at the first attempt but I'm not totally sure of this.
In case it's relevant the phone shipped with Eclair, I changed this to Froyo using the Motorola software upgrade some months ago, it had been working fine since apart from not saving photos (?).
Aplolgies for the essay. Can someone please help?
I have same problem now.....but I didn't find any answer yet. I thought i could be the hardware
Could you try to boot into bootloader then use RSDLite to flash the original SBF to your phone from there? I used to do that in the past with my Milestone.
A co worker had her surface rt crash on updating and now its stuck at the booting surface screen.
I tried the steps I could find fiddling with the volume button and power button but it gets no where.
Honestly I have zero experience with these and normally use android.
Is there a way to connect this thing to a PC and push recovery files to it as it doesnt seem to want to see the recovery USB at all. It does know its there cause the power/reading light on the USB drive lights up.
Im trying another attempt at downloading and remaking the recovery USB just to see if I got a bad download but honestly wondering if this thing is toast. Just really trying to help them out cause it just ran out of warranty and MS wants to charge them 200$ to repair it.
Thanks
Hello there,
I would like to propose again this question, I summarize the problem of a Surface,
in my case a Surface 2 with Windows 8.1 RT stuck at the 'Surface Screen' and looping
in reboots alternating with the screen of 'preparing automatic repair', and then stuck.
If I reboot by holding down power button for 10 or 30 seconds, nothing changes and
the loop restarts by telling 'there is a problem screen', automatic reboot, 'Surface screen' and stuck.
I've tryed with 2 versions of the recovery image, an old one and one new, with two different
usb sticks. I've booted with "volume down" etc, the usb light flashes a couple of times but
the loop described above does not change.
Seems that many people out there suffer from the same problem, with almost all versions of the Surface, up to the Pro 4.
Many of them solved it with the usb recovery, but also a lot of them still have the same problem. Maybe we do something wrong
with the recovery files?
Any help is welcome, thanks for reading.
Try to keep the device on charge and leave it running for some hours, does it still stay stuck?
Hello Kephax,
I tried several times many strategies, even the one you suggested, nothing to do, always the same loop.
Hence I contacted Microsoft on 15th december, the support was very polite and efficient, in a week I was able to pack my device and give the pack to UPS. After 3 days, they returned me a new Surface2 for free.
I must say mine was only 6 months old, so warranty was still valid. On 24th december I was playing with the new device, so the whole procedure took 9 days. I am very happy.
However, I cannot say what was the fault of my Surface, a hardware problem or some updated went wrong? that's the question, I'm frightened that it was an update problem and that it can happen again to the new device. I can only guess it was a hardware problem because of the experience with the new device, less laggy, more fluid for graphics animations. Also the battery lasts longer.
I hope that this experience can help other user with same problem.
Best wishes for a happy new year,
dott_mat
Create a surface rt 8.1 bootable usb and boot from usb device.
If USB Device bootable, then first connect usb device, then press and hold vol down button, then press and release power button, when surface logo appears then release vol down button.
If all successful then surface will boot into recovery or directly boot from usb drive.
Hey guys, I'm having some serious issues with a stock LG Sunrise (LGL15G). My phone was working perfectly fine last night right before I went to bed, however, when I woke up this morning it started to lock up and wasn't responding so I did what any normal person would do and I went to power off and restart. Now when the phone restarted I got an error message saying "Unfortunately, the process com.android.systemui has stopped." I clicked the OK button however the message kept coming back no matter how many times I clicked it. I them proceeded to pull the battery out (the phone was not allowing me to select my power off option while holding the power button) and replace it and start up the phone. This time I got a black background and the same message and if I press it through about 20-30 times it finally disappears however, I can not do anything with the phone none of the options work except for the power option when i hold the power button. I've tried booting into safe mode and was able to work around the error (with extremely quick timing and proper clicking of the setting button and tried to do a reset however it's blacked out according to server policy. This phone is completely stock with no root/custom recovery, and I can not seem to find a way to boot into a stock recovery for this phone. I know that some of the LG phone did not come with a stock recovery installed but I have no idea how I can fix this issue. I know this isn't a support group but I've been having a close to impossible time trying to find information on the LG Sunrise since it's not a popular phone, I just need guidance to anyone who has any information on this and any possible solutions.
XDA Visitor said:
Hey guys, I'm having some serious issues with a stock LG Sunrise (LGL15G). My phone was working perfectly fine last night right before I went to bed, however, when I woke up this morning it started to lock up and wasn't responding so I did what any normal person would do and I went to power off and restart. Now when the phone restarted I got an error message saying "Unfortunately, the process com.android.systemui has stopped." I clicked the OK button however the message kept coming back no matter how many times I clicked it. I them proceeded to pull the battery out (the phone was not allowing me to select my power off option while holding the power button) and replace it and start up the phone. This time I got a black background and the same message and if I press it through about 20-30 times it finally disappears however, I can not do anything with the phone none of the options work except for the power option when i hold the power button. I've tried booting into safe mode and was able to work around the error (with extremely quick timing and proper clicking of the setting button and tried to do a reset however it's blacked out according to server policy. This phone is completely stock with no root/custom recovery, and I can not seem to find a way to boot into a stock recovery for this phone. I know that some of the LG phone did not come with a stock recovery installed but I have no idea how I can fix this issue. I know this isn't a support group but I've been having a close to impossible time trying to find information on the LG Sunrise since it's not a popular phone, I just need guidance to anyone who has any information on this and any possible solutions.
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Click to collapse
Hi, thanks for using XDA assist!
First, please create an account so you can post in other forums.
It sounds as if you may need to boot to recovery, and preform a factory reset.
After creating your account, you can ask for more help here:
http://forum.xda-developers.com/showthread.php?t=2259645
Good luck!
I forgot that I had an account on this site however never used it. However I have posted in that forum and like stated above I can not get the device to boot into a recovery mode what so ever/
Smartbox11 said:
I forgot that I had an account on this site however never used it. However I have posted in that forum and like stated above I can not get the device to boot into a recovery mode what so ever/
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Thank you for responding. Please wait for a response in the other thread.
Thread closed.
Hey guys,
I spent about 2 days reading through every piece of guide I can find in here to resolve my issue and now, here I am. So the thing that started this whole pileup is that I did a cache and dalvik wipe. After which it booted to till the bootanimation and stayed there............Forever. I understand this is fixable, but here is the real problem. My volume button doesn't work. So I cannot go into recovery or download mode (download mode was accessible for a while until that button failed too). So then I tried rebooting with adb. But then it says that the device in unauthorized (I remember that the USB debugging option was set to ON a long time ago). In a desperate attempt to fix things, I opened the phone and checked out the volume buttons to see if anything can be done. The buttons are like fully damaged from the wear and tear over the years and I'm not just talking about the button but also the contacts. It still boots up to the bootscreen. At this point I'm only interested in getting my data back. My last backup was done a month ago.
Can someone please help me?