Database Info

[Q] Can't Download or Send Pictures from MMS Texts

I am having a very annoying problem with my t-mobile service. My plan has three lines. I have a mt4g, my wife has a mt4g and my daughter has a mt slide. My plan has unlimited voice/text/web/android etc.... for some reason over the last few days we cannot send or receive picture mms. if we attempt to send a picture via text to anyone they receive a blank message. if someone attempts to send us pictures via text we receive the text with an icon that says "download" but when we click it nothing happens and we can't see the picture. I have taken out my sim card and placed it into my nexus one and the problem still remains. I put my sim card in an old mt3g, Samsung vibrant, and a g1 and the problem still remains. I called technical support for t-mobile and they have no clue what I am talking about and kept me on the phone for over an hour. I then drove to a t-mobile store and wasted 2 hours of my time. They gave me a new sim card and witnessed that the issue still remains. This problem is very weird and annoying. I was just curious if there is anyone else out there in t-mobile world who has also experienced this issue? They gave me a trouble ticket two days ago and still haven't been able to fix any of my lines. You would think that since this is happening on three separate phone numbers they would realize its a network issue and not my devices... HELP?

Go to Settings -> Wireless & Networks -> Mobile Networks -> Access Point Names. Check to make sure TmobileData is selected and not TelKila. For some reason the phone switches the APN and breaks MMS.
Sent from my HTC Glacier using XDA App

JagLau said:
Go to Settings -> Wireless & Networks -> Mobile Networks -> Access Point Names. Check to make sure TmobileData is selected and not TelKila. For some reason the phone switches the APN and breaks MMS.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I deleted the TelKila when i first got the phone. i'm on the correct apn as i stated it is happening on all of my phones not just the mt4g

That's been happening off and on for a few days. I just ask the person to email me the pic instead. Any phone can mms a pic to an email address, just use the email address instead of a phone#. MMS seems to be a little wonky the last week or so, about the same time the winter storms hit the south.

Try the chat with a rep option. Much more convenient.

I'm having the same thing. Sorta glad it's not my phone. I get this.
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Go into messages setting and put the agent to custom. solved the problem for me

esincho said:
Go into messages setting and put the agent to custom. solved the problem for me
Click to expand...
Click to collapse
i've tried all options its not the phone its the service...it is happening on all the lines on my cell phone plan. that's separate phone numbers in different parts of the state (nc) so it's not simply a settings issue its a tmo issue. i have a issue ticket with tmo and they call me daily updating me but the issue has still not been resolved

nccu_eagles said:
they call me daily updating me
Click to expand...
Click to collapse
I have to say that is pretty awesome. Go T-mo!

don't mean to bring up an old thread. But since I was hoping to hear what happened to the OP. I'm having the same issue today. It was working fine a few days ago.
I can't receive mms pictures on my MT4G.
I'm also wondering how often this issue comes up. Thanks in advance for any info.
(my first post!)

Sareks2k said:
don't mean to bring up an old thread. But since I was hoping to hear what happened to the OP. I'm having the same issue today. It was working fine a few days ago.
I can't receive mms pictures on my MT4G.
I'm also wondering how often this issue comes up. Thanks in advance for any info.
(my first post!)
Click to expand...
Click to collapse
Turns out they were updating the network in my area phone has been fine hasn't happened since then

Got Throttled. I got help.

Quick Fix
Just make a new apn and select it and it will work. For the ones that don't know. The PTA apn lets att restrict your speeds. This apn can't be throttled.
Name...phone.
Apn..wap.cingular
User name..WAP.CINGULARGPRS.COM
MMSC...http://mmsc.cingular.com
Mms proxy...wireless.cingular.com
Mms port..80
Mcc..310
Mnc..410
Apn type internet+mms+

http://forum.xda-developers.com/showthread.php?t=1342111
Just sayin.... that's one of around 3 threads on it.
At least you put the apn settings in the first post tho
Sent from my SAMSUNG-SGH-I727 using XDA App

Doesnt work for me.

I followed the instructions regarding the settings and after selecting this apn, I am able to make and receive calls as well as access to the web....does this mean I am good to go regarding the ability to avoid throttling? LTE hasn't reached where I live yet but I am trying to read up on issues concerning it.
I noticed another wrote that "it didn't work"....Does that mean phone is pretty much unusable as far as data and calling....

No if u are able to access web and call u are fine. So when u get throttled just switch to this apn and u will not be. I'm not in a lte area but they got me. So I switched and working fine.
Sent from my SAMSUNG-SGH-I727 using xda premium

No password?
byrdtulsa said:
Quick Fix
Just make a new apn and select it and it will work. For the o.es that don't know. The PTA apn lets att restrict your speeds. This apn can't be throttled.
Name...phone.
Apn..wap.cingular
User name..WAP.CINGULARGPRS.COM
MMSC...http://mmsc.cingular.com
Mms proxy...wireless.cingular.com
Kmart port..80
Mcc..310
Mnc..410
Apn type internet+mms+
Click to expand...
Click to collapse

Its easier to just use the APN: phone
You can get HSPA+ with phone, not with wap.Cingular

nova609 said:
I followed the instructions regarding the settings and after selecting this apn, I am able to make and receive calls as well as access to the web....does this mean I am good to go regarding the ability to avoid throttling? LTE hasn't reached where I live yet but I am trying to read up on issues concerning it.
I noticed another wrote that "it didn't work"....Does that mean phone is pretty much unusable as far as data and calling....
Click to expand...
Click to collapse
To be more specific. When I change the apn I don't get a data connection at all. I'm in a LTE area if that makes a difference.

Oh OK I'm not in a lte area but I do get 9up 1down in area's and 5up 1down usually with this apn. Well when u get a fix let me know where its at. Cause im sure I'll b getting lte one day and want to know the correct one
Sent from my SAMSUNG-SGH-I727 using xda premium

Where and how do i edit these settings?
I got the warning text but it seems i am not throttled just yet.

john94si said:
Where and how do i edit these settings?
I got the warning text but it seems i am not throttled just yet.
Click to expand...
Click to collapse
Settings, wireless network, mobile network, access point names, hit the menu and add new apn with these settings....

byrdtulsa said:
Quick Fix
Just make a new apn and select it and it will work. For the o.es that don't know. The PTA apn lets att restrict your speeds. This apn can't be throttled.
Name...phone.
Apn..wap.cingular
User name..WAP.CINGULARGPRS.COM
MMSC...http://mmsc.cingular.com
Mms proxy...wireless.cingular.com
Kmart port..80
Mcc..310
Mnc..410
Apn type internet+mms+
Click to expand...
Click to collapse
Does your settings work better than the HSPA+ APN?

I'm trying to change my APN, but I don't have the option of Internet+MMS+, I have Interent or Internet+MMS+SUPL.
Also, what is the Kmart port?
Thank you!

I get same speeds on either.
Sent from my SAMSUNG-SGH-I727 using xda premium

dandan81188 said:
I'm trying to change my APN, but I don't have the option of Internet+MMS+, I have Interent or Internet+MMS+SUPL.
Also, what is the Kmart port?
Thank you!
Click to expand...
Click to collapse
Internet mms Plus supl is the one
Sent from my SAMSUNG-SGH-I727 using xda premium

Sorry it was supposed to be mms port not Kmart.
Sent from my SAMSUNG-SGH-I727 using xda premium

Thanks, instead of getting.15 speeds, i'm getting 3-4! I anything else I should know about this bypass?

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They got me. The included speed test was on a combination of the phone, wap, HSPA, and standard apn presets. Note I'm running cm7 av3. Had to switch back from av4 because that Rom has no wifi. So yeah those apns aren't doing a thing here in Chicago.
Sent from my SGH-I727 using XDA App

Byrd...thanks for the help...I'm new to android, coming from a 10yr stint with blackberry. as stated, I don't have lte yet...att is telling me I don't have 4g in my area yet either but my phone shows a "4g" icon..go figure...but anyway thanks again for the help and when lte does get here and I do get throttled, hopefully this setting change will work.
Oh btw..I did a speed test and I'm getting 4.5mb download speeds...is that 4g or does it just default to the 4g icon due to my new 4g sim card that I had to upgrade?

The apn worked when I was in a non lte area but when I entered an lte area, I wasn't getting any data signal until I switched back to the default apn in which I was back to yh
Throttled speeds. . Any ideas on how to fix this?

Setting APN to fix MMS issues Bluegrass Cellular Showcase i500

Not sure if this is the correct area to post, feel free to move it.
This is for Bluegrass Cellular Showcase i500. It may also work for other Bluegrass Androids with MMS not sending or receiving.
Once you have installed a custom rom and everything except MMS is working properly. Follow these steps.
1. Open App Drawer - launch voice dialer.
2. Say open A P Ns - should popup Open APNs - select it.
3. Once in APNs - you may or may not have an APN listed - press menu - restore defaults.
4. If you have an APN listed - select it - if not then press menu and add new.
5. You should now see edit access point.
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6. Set your settings just as mine are in the pictures above (or text below in case the pictures don't load)
7. Most important, if you want it to save and show up in the list of APNs - DO NOT CHANGE THE MCC OR MNC! IT SHOULD WORK WITH WHATEVER NUMBER IS ALREADY THERE. THIS IS WHY SO MANY PEOPLE HAVE TROUBLE SAVING THEIR APN SETTINGS, BECAUSE THEY CHANGE THESE TWO SETTINGS.
Name
Bluegrass Cellular (this doesn't matter, can be named anything)
APN
internet
Proxy
66.255.55.23
Port
9201
Username
%[email protected]
Password
blue
Server
*
MMSC
http;//mms.iot1.com/bluegrass/mms.php
MMS proxy
66.255.55.23
MMS port
9201
MCC
DO NOT CHANGE THIS, LEAVE THE NUMBER THAT IS THERE
MNC
DO NOT CHANGE THIS, LEAVE THE NUMBER THAT IS THERE
Authentication type
PAP or CHAP
APN
mms
APN protocol
IPv4
Bearer
Unspecified
Hope this helps someone who is having trouble sending/receiving multimedia messages. If you have any questions, I will do my best to help answer them. [/B]

Any idea how i could fix my data/3g? seems like every rom i flash i am unable to use any internet besides wifi....everything else works its just data thats a problem...thanks in advance

stock bluegrass firmware for sch-i500
xenithxzavier said:
Any idea how i could fix my data/3g? seems like every rom i flash i am unable to use any internet besides wifi....everything else works its just data thats a problem...thanks in advance
Click to expand...
Click to collapse
Was wondering the same thing xenithxzavier. Also a stock odin for the phone would be a great asset to me as well. Many thanks in advance

You can manually enter these settings. Go to the dialer and enter##83786633 then hit the home button, open the dialer again and clear what is there, then enter ##22745927, the SPC code is 000000 by default and then you can select to turn hidden menus on. Finally, go to the dialer again an enter ##3282#, and your in the manual data settings. I dont know any of this info, but if you do, please share
Sent from my SCH-I500 using xda app-developers app

judjmentul said:
You can manually enter these settings. Go to the dialer and enter##83786633 then hit the home button, open the dialer again and clear what is there, then enter ##22745927, the SPC code is 000000 by default and then you can select to turn hidden menus on. Finally, go to the dialer again an enter ##3282#, and your in the manual data settings. I dont know any of this info, but if you do, please share
Sent from my SCH-I500 using xda app-developers app
Click to expand...
Click to collapse
Ive been trying to enter this menu for a while however havent been successful yet. For some reason i cant find a combination of numbers anywhere that will access the hidden menu. but even if i was successful no i dont have a stock rom or the correct settings....
i hate the small size of my phone company lol

Well you could flash a stock Odin then bite the bullet and take it in to get reflashed. I know i am going in the morning to do this, i will create a dump when i get done and get back to you on it.
Sent from my SCH-I500 using xda app-developers app

judjmentul said:
Well you could flash a stock Odin then bite the bullet and take it in to get reflashed. I know i am going in the morning to do this, i will create a dump when i get done and get back to you on it.
Sent from my SCH-I500 using xda app-developers app
Click to expand...
Click to collapse
right on waiting eagerly

I may have the fix for alot of you Bluegrass cellular customers. In my case when I went to mobile networks under settings, There was no APN setting option. I activated a Verizon 4G Galaxy Nexus to my Bluegrass account. I downloaded "offline SIM APN Database" from the Play store. His app lets you input the apn settings even though it doesn't show up in settings. I used all the settings as listed on this thread, but like in my case I had no place to input them. Once you dowload the app (it has to be the PRO), select USA and Verizon. FYI You MUST delete all other APN presets in order for it to work. The app creator is Robert Soult. He is THE MAN!

I just wanted to let you know thanks for this! This helped fix my phone. And I also wanted you to know, I used this to make a script that fixes many MMS problems for Bluegrass Cellular. You can find it here...
http://alexriggs.com/bluegrass/viewtopic.php?f=6&t=2
Thanks very much!

Data problems with Unofficial Liquid Beta 2?

I have recently installed the jellybean ROM for my SGH-I727R and it appears to be that data does not work. Everything else works fine, but I cannot access the internet on the go. Is anybody else having this problem? Is there a solution?

Jooni said:
I have recently installed the jellybean ROM for my SGH-I727R and it appears to be that data does not work. Everything else works fine, but I cannot access the internet on the go. Is anybody else having this problem? Is there a solution?
Click to expand...
Click to collapse
Have you attempted to put the correct APN settings for your device/carrier that way its pointing in the right direction? I know on certain ROM's the APN settings are not correct and you need to modify them.

Well, I've gone into the settings and there are "Rogers", "Rogers Tethering", and "Rogers WAP". And they each have a long menu for themselves, with a whole bunch of changable settings. Does anybody know about this?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

Well I figured out HOW to change the settings in the APN, but I don't know WHAT to change it to. Can anybody with an I727R with working data please tell me what to change it to? I really miss having mobile internet...
Sent from my SAMSUNG SGH-I727, the iPhone Killer

HAHA! YES! I found the right settings on the internet- everything works now here are the settings, for the rogers people
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Sent from my SAMSUNG SGH-I727, the iPhone Killer

Network Mode
Has anyone had any issues selecting the Preferred network mode?
There are 2 options, LTE/GSM/WCDMA or GSM/WCDMA (which is installed as the default/preferred network).
APN settings ltemobile.apn has been selected and settings are good, but when I select LTE/GSM/WCDMA as the preferred network it reverts back to GSM/WCDMA so it seems I cannot get on to Rogers 4G/LTE network.
The rom installed is the Unofficial Liquid RC2 [9-28-12] from http://forum.xda-developers.com/showthread.php?t=1848118
Any feedback would be appreciated
Thanks

jmqc said:
Has anyone had any issues selecting the Preferred network mode?
There are 2 options, LTE/GSM/WCDMA or GSM/WCDMA (which is installed as the default/preferred network).
APN settings ltemobile.apn has been selected and settings are good, but when I select LTE/GSM/WCDMA as the preferred network it reverts back to GSM/WCDMA so it seems I cannot get on to Rogers 4G/LTE network.
The rom installed is the Unofficial Liquid RC2 [9-28-12] from http://forum.xda-developers.com/showthread.php?t=1848118
Any feedback would be appreciated
Thanks
Click to expand...
Click to collapse
How many APNs do you have listed?

jamrockbwoy said:
How many APNs do you have listed?
Click to expand...
Click to collapse
4 APNs (attached)

*#*#4636#*#*
Set your choice preferred network here.
Then go back to your mobile network settings and confirm the same preferred network has been set. If not, change it and it should stick this time.

jmqc said:
4 APNs (attached)
Click to expand...
Click to collapse
delete 1, 3 & 4

hi
Jooni said:
I have recently installed the jellybean ROM for my SGH-I727R and it appears to be that data does not work. Everything else works fine, but I cannot access the internet on the go. Is anybody else having this problem? Is there a solution?
Click to expand...
Click to collapse
Hi guys i have been using liquid smooth jelly jean rom now for over two weeks now i dont understand what have i done wrong cuz i exactly followed the steps to do this rom but i am facing too many force closes more-over sometimes my phone just powers off. And sometime when i start my fone after that i cant hear if i make any calls until i restart my device.
Please help me with this is there anyone else facing the same ???

idlestranger said:
Hi guys i have been using liquid smooth jelly jean rom now for over two weeks now i dont understand what have i done wrong cuz i exactly followed the steps to do this rom but i am facing too many force closes more-over sometimes my phone just powers off. And sometime when i start my fone after that i cant hear if i make any calls until i restart my device.
Please help me with this is there anyone else facing the same ???
Click to expand...
Click to collapse
Some of the latest JB have been more stable, try
http://forum.xda-developers.com/showthread.php?t=1902502
or
http://forum.xda-developers.com/showthread.php?t=1803822
or
http://forum.xda-developers.com/showthread.php?t=1919616

Yeah, I've been facing the sane problems... I think it's time to change the ROM...
Sent from my SAMSUNG SGH-I727, the iPhone Killer

Hangouts MMS [FIXED-I think]

There was a big hangouts update today (you can get it on androidpolice.com). I just downloaded it and tested it, but didnt have much time to test it. It adds the APN settings in the hangouts settings and i'm pretty sure its working now. If anyone has time to test it out while on wifi, please leave a comment saying what APN you used and if it works or not.

Seems fixed to me too... I am on wifi at work, and mms goes through now with default APN... sorry didn't have more time to test.

Also seems to be fixed for me on default APN. I have many different APN names though, like 20+, some of them are exactly the same.

Sweet! Fixed it for me, sends relatively fast now, rather than 5 minutes or not at all! Back to Hangouts for me!
btw what do ppl here use for SMS backups? I used to use GoBackup but it doesn't work too well on this phone.

Hey guys I just received this phone yesterday, and have not been able to send MMS. This happened on my old phone too. I am almost always on WiFi. What do I need to do to fix the issue? Thanks!

Zero5295 said:
Hey guys I just received this phone yesterday, and have not been able to send MMS. This happened on my old phone too. I am almost always on WiFi. What do I need to do to fix the issue? Thanks!
Click to expand...
Click to collapse
Did u update to the latest hangouts 2.1?
My All New One

lucky_strike33 said:
Did u update to the latest hangouts 2.1?
My All New One
Click to expand...
Click to collapse
Yes, it automatically installed yesterday. A clue to the issue may be that when I tried sending a message of Textra, it said "MMS Denied - MMS subscriber not enabled." I'm on the More Everything Plan with 12 GB of shared data.

Zero5295 said:
Yes, it automatically installed yesterday. A clue to the issue may be that when I tried sending a message of Textra, it said "MMS Denied - MMS subscriber not enabled." I'm on the More Everything Plan with 12 GB of shared data.
Click to expand...
Click to collapse
i'm pretty sure you need data (not wifi, mobile data) to send MMS. when connected to wifi, i see 4G enable itself then i receive a picture message.

Abe21599 said:
i'm pretty sure you need data (not wifi, mobile data) to send MMS. when connected to wifi, i see 4G enable itself then i receive a picture message.
Click to expand...
Click to collapse
I was trying to avoid that but I can give it a shot.

Zero5295 said:
I was trying to avoid that but I can give it a shot.
Click to expand...
Click to collapse
Did you have your data disabled while you were on WiFi? If so, I can imagine that would be why it wouldn't work..?

drumst1x said:
Did you have your data disabled while you were on WiFi? If so, I can imagine that would be why it wouldn't work..?
Click to expand...
Click to collapse
Yes I did. I turned it on, and the problem still persists. I'm going to consult a Verizon rep and see if I can get it fixed.
EDIT: Apparently my dad had put a bunch of blocks on my phone several years ago, that's why I was having problems. Called the rep and he unblocked everything.

Zero5295 said:
Yes I did. I turned it on, and the problem still persists. I'm going to consult a Verizon rep and see if I can get it fixed.
EDIT: Apparently my dad had put a bunch of blocks on my phone several years ago, that's why I was having problems. Called the rep and he unblocked everything.
Click to expand...
Click to collapse
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haitu said:
Click to expand...
Click to collapse
Yeah Ikr? But anyway, I love this phone I haven't even rooted it and still love it.