Samsung Wireless Charger - Start/Stop Issues - Samsung Galaxy S7 Questions and Answers

I've had the GS7 for a couple weeks now and am very pleased with the phone! I got my free wireless charger with the Samsung Pay promotion they had going and have been using it the past few nights.
First night, worked great. Next night, woke up and it was at 37% battery and not charging. I chalked that up to me not centering the phone on the charger or something. Next night I made sure it was charging as I left it on the charger and the next morning it had 83%...
I've had a couple nights since then where the phone isn't close to 100%, often in the 70s or 80s. Anyone else experienced this problem or know what might be happening?
Thanks!

I've just started having the same problem, did you ever get it fixed?

just had the same problem last night.

Random question: How much time does it take charge via wireless fast charger
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Is your charger fast charging or normal charging?

Make sure you're using the original Samsung fast charger and cable. It won't correctly otherwise

Related

Charging takes ages

I've plugged my Shield into the charger like 4 or 5 hours ago, now I was wondering why it was still charging, so I turned it on and the battery was at 60%, charging.
When I plugged it in, it was at like 10%.
The first charge took quite long too, I was hoping it charges faster by the second or third charge. But it doesn't.
Do you guys experience the same thing or should I try a different charger?
I measured the output of the charger and the results seem to be normal: 5,28V @2,48A
nex86 said:
I've plugged my Shield into the charger like 4 or 5 hours ago, now I was wondering why it was still charging, so I turned it on and the battery was at 60%, charging.
When I plugged it in, it was at like 10%.
The first charge took quite long too, I was hoping it charges faster by the second or third charge. But it doesn't.
Do you guys experience the same thing or should I try a different charger?
I measured the output of the charger and the results seem to be normal: 5,28V @2,48A
Click to expand...
Click to collapse
I would suggest trying a different cable and charging with your Shield powered down.
I did charge it when it was completely off, I also tried an other cable and charger and that didn't seemed to help much.
At least.. it's fully charged now after charging it for almost an entire day...
Do what most device owners do.. Charge the stuff overnight and don't worry about how long it takes... Since you are asleep and not using it anyways.
I think is a problem with you HW i mean you have a defect shield, take your waranty and return the shield to the store you bought it, or call nvidia, have you tried to calibrate your battery ? maybe that will help.
how do I calibrate it?
And I'm not sure if I can RMA it because I'm from Europe and bought it from a private Ebay dealer.
New though, not used.
edit: I noticed that it charges faster when its turned on. weird behavior isn't it?
nex86 said:
how do I calibrate it?
And I'm not sure if I can RMA it because I'm from Europe and bought it from a private Ebay dealer.
New though, not used.
edit: I noticed that it charges faster when its turned on. weird behavior isn't it?
Click to expand...
Click to collapse
To calibrate a battery such as the one the shield uses, you have to fully discharge it till the shield shuts off. Then leaving it off fully charge it. Do not use it while charging or interrupt the charging.

Phone Charging Issues

So far loving the OnePlus, but I have been having some odd charging issues.
I typically charge my phone overnight. I plug it in, next to my bed as it also serves as my alarm clock, so that it'll be ready to go in the morning. I noticed the first several days when I would get up, the phone would not be charging and would have a charge in the roughly 92% - 98% range. I did some research and saw that apparantly, by design, the phone stops charging after it reaches 100% so as not to overcharge. When it drops a bit, it will resume charging.
I accepted that information, since the phone was still well charged in the morning and the battery life on the OPO has been phenomenally better than my S4 ever was, so the few percent didn't matter.
The last two days, however, the phone has been in the low 60% range, so something is clearly going on. It is charging somewhat, since it's usually in the 50's when I plug it in at night and I verify that the charging light is on.
Any thoughts or further insight? My phone is not rooted, though the BL is unlocked and I have TWRP installed. I'm on 33R as well, and have been since the day I unboxed and set the device up.
Are you using the supplied wall charger and USB? If you're not using a wall charger with 1.8A or higher then you'll face charging problems.
Sent from my A0001 using Tapatalk
I'm currently using on of my original Samsung chargers, and the same charger quickly charges the phone to 100% at other times. I will try using the OnePlus charger the next few nights, though to make sure that isn't the issue.
Unless you're using a 2.1amp charger and compatible cable your phone will charge very slowly, and may not change properly at all as you've discovered.
Transmitted via Bacon
timmaaa said:
Unless you're using a 2.1amp charger and compatible cable your phone will charge very slowly, and may not change properly at all as you've discovered.
Transmitted via Bacon
Click to expand...
Click to collapse
Looks like the cable was the issue. I swapped it out with a different cable and viola! This morning my phone was at 100% and still had the green LED indicator lit.

[Q] Xoom II Charging probs help pls

Hi all here, would appreaciate some help and feedback on the charging problems Ive been having with my Xoom II 10" tablet, here is my story.
Recently for the past few days I have been having on/off problems with charging the battery in my Xoom II and it started about less than a week ago, or lets say close to a week.
One evening before I went to bed I decided to put my Xoom on charge as per usual and it was down to 10%, the next morning when I woke up the charge was only up to 15% and just stayed there. a day later or that evening I managed to charge and get it back up to 100% which was great than after I had used it for a while and when it dropped down to 40% I decided to try and recharge it again and I was back to square one, infact this time after charge the batt dropped by 5%. This time the charging was not stable and kept fluctuating.
I thought perhaps the Motorola charger was faulty and tried it very quickly on my Samsung Galaxy Note II and it did show that it was charging, so I ruled that out. i did deide to try and charge the Xoom with a Samsung 2A 5V USB charger and someone it seems to help and work but not all the time, once again fluctuating.
Now its got worse and today when I tried to charge it it was from 0% and went up to 20% and that was it and would not seem to hold charge at all. I took it to work with me and left it on charge and after a period of 2 hrs it still showed 20% if not dropped to 5%.
Some Questions
I have noticed near the charge port when ever I plug the charger in a white led light comes on, note that this light is near the charge port not the other message indicator LED light or notification light.
The other funny thing is when ever I plug a samsung or some generic brand charger in the xoom I get an error popping up telling me that this charger is not optimised to be used on tthis tablet etc etc, but I mean really speaking isnt a 2.0Amp USB charger a USB charger regardless of brand. I can use another generic 2amp charger on my Note II and dont have any probs at all, so sorry bit confused here..
looking forwards to your reply.

Anyone else having wireless charging issues?

Wireless charging seems flaky at best. Sometimes, it works like a champ. Sometimes, my phone will stop charging, start charging, stop charging, start charging, etc. until I get annoyed, pick it up, and put it back on the charger. I left it on the charger overnight and found it at 87% this morning. I don't know if it wasn't charging properly that whole time, or if it got to 100% and then just stopped charging. Any tips on this? Anyone else having similar issues?
FYI - this is the Samsung charging pad and the phone with no case or anything on it.
No issues here. Work flawlessly
I'm also having the issue with wireless charging starting and stopping. My charging pad, however is an ebay qi pad. Seems very position dependent on both of the pads I was using successfully with my S3.
The behavior is that it will start charging, then 10 seconds to a minute later stop. Then start....then stop...
S6
I have the sony charging pad and I've noticed my S6 stops charging when I get any kind of notification...
No issues here
you shall use 2A chargers to be effective.
I do. I have an official Samsung 2A charger with an official Samsung USB cable attached to an official Samsung wireless charger.
I haven't paid attention to it throughout the day, but I did notice that if I place my phone on the wireless charger it seems to charge to 100% and then it will stop charging. I know a few nights ago the samsung puck was green when I fell asleep but in the morning when I woke up I was down to 92%. I will be taking the wireless charger with me to work tomorrow so I will know for sure if it stops charging at 100% or if it does what you are describing.
Both my gf and I bought our Galaxy s6 edge on release day at Bestbuy and with the preorder the wireless chargers we're included free. The past 2 nights both of our phones have had this issue. Mine only charged to 87% yesterday and 93% today. Hers was at 88% yestwrday and 96%today.
I'm curious if the wireless charger takes a much longer time to completely charge the device to 100%.
For me better wireless charger than wire... I think I've better battety life.
With wireless charging I use wire charger included.
xeni said:
I haven't paid attention to it throughout the day, but I did notice that if I place my phone on the wireless charger it seems to charge to 100% and then it will stop charging. I know a few nights ago the samsung puck was green when I fell asleep but in the morning when I woke up I was down to 92%. I will be taking the wireless charger with me to work tomorrow so I will know for sure if it stops charging at 100% or if it does what you are describing.
Click to expand...
Click to collapse
iirc thats supposed to happen to prevent overcharging.
Does wireless charge work with OTG plugged in?
Sent from my XT1095 using XDA Free mobile app
Gs6 owner said:
Both my gf and I bought our Galaxy s6 edge on release day at Bestbuy and with the preorder the wireless chargers we're included free. The past 2 nights both of our phones have had this issue. Mine only charged to 87% yesterday and 93% today. Hers was at 88% yestwrday and 96%today.
I'm curious if the wireless charger takes a much longer time to completely charge the device to 100%.
Click to expand...
Click to collapse
I spoke too soon... Yesterday was first wireless charching.
Today it stops at 96%
jmoney510 said:
iirc thats supposed to happen to prevent overcharging.
Click to expand...
Click to collapse
Thats makes sense but I've my wireless charger next to be bedside table and I was woken up but the charger plugged in notification sound constancy going off.
It would be really great to turn those sounds off. Also, you have to assume that there's some battery level where it will restart wireless charging, right?
flu13 said:
It would be really great to turn those sounds off. Also, you have to assume that there's some battery level where it will restart wireless charging, right?
Click to expand...
Click to collapse
This is what I was hoping for when I said above that I saw it hit 100% and then overnight it drained to 92%. I would hope that if it falls below 97% or so that it would charge again to 100% so it keeps cycling but right now I am not sure if it does it.
I've noticed the exact same problem with mine. I got the free Samsung official wireless charger from Best Buy. The phone charges to 100% every night but when it finishes, usually around 3 or 4 a.m., it just stops charging and doesn't start again. So this means that every day when I wake up my phone has drained to around 90%. This never happened with my Nexus 5 on a generic wireless charger. It always kept it topped up until I remove the phone. This is really annoying.
BTW if you go into the settings menu under battery, you can see exactly when your phone stopped charging.
jmoney510 said:
iirc thats supposed to happen to prevent overcharging.
Click to expand...
Click to collapse
that sounds like the best reason untill i hear anything more concrete, might try charging tonight direct via the cable and see if it hits 100%
but with no replaceable battery they may have introduced this to prolong the life of the battery.
I totally get not overcharging. But it's got to kick back on at some point. Leaving your phone on a charger overnight should basically guarantee 100% in the morning. Maybe at 97% it could kick back on, or at 100%, it could go into a trickle mode. I'm sure some custom development will come along and fix this problem.
Here's hoping for an update or something through soon. Gonna test a full charge before tonight and see if it actually states it reaches 100%
I'll post what I find.
Sent from my SM-G920F using XDA Free mobile app

slow charging

My s8 is slow charging and says to use the original charger and cable but I am using the original. Anyone else having this issue?
never-mind...started working after a reboot.
same issue
my s8 take up to 3 hr to full charge :crying::crying::crying:
COBRA-24 said:
my s8 take up to 3 hr to full charge :crying::crying::crying:
Click to expand...
Click to collapse
It should not take more than 2 hours. If it is saying slow them you've not connected the cables firmly into their ports. If you have, you have a defective phone or cord.
I doubt this is the issue but I just noticed that there is an option (settings -> battery -> advanced settings) to toggle "fast cable charging" on or off.
I think it is enabled by default but might be worth a look.
Have the same problem. Went to settings > battery > advanced settings... Unplugged my cable, turned off fast charging, plugged the cable in, unplugged it, turned on fast charging, plugged the cable in and it works now.
Slow Charging and Charging gets stuck
I have S8+ with me from last 10 days. Charging with original charger takes a very long time. Horrible. Moreover on reaching 80%, the charging stops even though charging emblem is active. I have to plug out the cable and re-insert and switch it on afresh, then it starts charging, of course slowly. A strange behaviour.
mrwhitee said:
My s8 is slow charging and says to use the original charger and cable but I am using the original. Anyone else having this issue?
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Click to collapse
I've been saying something about it for a while but no one believes me. My s8 will actually stop charging but says it charging.
Sent from my SM-G955U using Tapatalk
balasnet said:
I have S8+ with me from last 10 days. Charging with original charger takes a very long time. Horrible. Moreover on reaching 80%, the charging stops even though charging emblem is active. I have to plug out the cable and re-insert and switch it on afresh, then it starts charging, of course slowly. A strange behaviour.
Click to expand...
Click to collapse
I am having exactly same problem. Also it has increased in past 2 days. Now it stops at 73% too sometimes. Also when my wireless charger came 3 days ago, it was unable to charge more than 3% in 20 minutes, and just stopped after that for more than 1.5 hours. I even took of s8+ from wireless charger dock and put in on again, but not charging after that.
The dealer i bought it from checked it infront of me, and it was charging properly upto 100 in his shop. But i checked it at my house and my shop, even at my friends home and its the same issue.
Right now trying to get a replacement. Dealer says that i have to talk to samsung through voiceover call, and fight them to get replacement or i wont get it. At the time of purchasing, he said he will do everything to get replacement if any issue comes up. Now says can only get replacement for first week, any longer than that and cant get it.
I paid 64,900rs for it and cant get replacement for a faulty phone within 15days. SAMSUNG SUCKS. Next time i will go for oneplus or xiaomi, cuz i may not get replacement there either but i will lose a lot less money.
you guys have something wrong, my S8+ charges 0-100% in about 1hour 45min.....and this is the normal charge speed, try another samsung original cable, maybe the cable head or the S8 port is damaged
No its a software problem that Samsung needs to fix because it not just 2 but a lot of people
Sent from my SM-G955U using Tapatalk
Don't use your phone while charging ...
But should go into slow charging when in use. Should at least have a message saying that or a message saying charging when you use it instead of fast charging
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husaintaherali said:
I am having exactly same problem. Also it has increased in past 2 days. Now it stops at 73% too sometimes. Also when my wireless charger came 3 days ago, it was unable to charge more than 3% in 20 minutes, and just stopped after that for more than 1.5 hours. I even took of s8+ from wireless charger dock and put in on again, but not charging after that.
The dealer i bought it from checked it infront of me, and it was charging properly upto 100 in his shop. But i checked it at my house and my shop, even at my friends home and its the same issue.
Right now trying to get a replacement. Dealer says that i have to talk to samsung through voiceover call, and fight them to get replacement or i wont get it. At the time of purchasing, he said he will do everything to get replacement if any issue comes up. Now says can only get replacement for first week, any longer than that and cant get it.
I paid 64,900rs for it and cant get replacement for a faulty phone within 15days. SAMSUNG SUCKS. Next time i will go for oneplus or xiaomi, cuz i may not get replacement there either but i will lose a lot less money.
Click to expand...
Click to collapse
Is your phone overheating while charging ?
What's the ambient temperature in your location ?
There is something called swelling prevention mode where the phone stops charging when the battery temperature reaches a certain point..
abdelha said:
you guys have something wrong, my S8+ charges 0-100% in about 1hour 45min.....and this is the normal charge speed, try another samsung original cable, maybe the cable head or the S8 port is damaged
Click to expand...
Click to collapse
Did that too. Not working.
chestersudhakar said:
Is your phone overheating while charging ?
What's the ambient temperature in your location ?
There is something called swelling prevention mode where the phone stops charging when the battery temperature reaches a certain point..
Click to expand...
Click to collapse
I dont use my phone while charging. Also if i use it while charging it, it mostly doest even charges. Just remains at same percentage when i put it to charge.
It doesnt heat up. Remains pretty normal. Even if i play a game like mc5 while charging it at the same time it doesnt go up much in temperature.
I put my S8+ on the charger with 20% and the wife's Nexus 6 with 35% at the same time. Both are supposedly fast charge and the S8+ was at 100% 30 minutes before the Nexus 6. The S8+ has a 3500 battery and the Nexus 6 has a 3200 battery, I wouldn't call it slow charging.
I have the same problem. I can't remember if it started charging normally after unplugging the charger itself and then plugging it back in or after restarting the phone. One of those fixes it. Hoping for a fix from Samsung/Android soon!
Really odd. A reboot didn't fix the same issue for me. What fixed it was turning the charger around. I'm talking about the bit that goes into the phone. I was under the impression that with usb c it didn't matter which way the charger went into the phone. I've tried this several times and get the same result each time. Slow charge when plugged in one way and fast charge when charger plugged in upside down if that makes sense. Could I have a faulty charging cable? Or a faulty phone perhaps?
mrwhitee said:
My s8 is slow charging and says to use the original charger and cable but I am using the original. Anyone else having this issue?
Click to expand...
Click to collapse
“This is a normal operating condition to prevent damage to the device.”
: While charging the S8/S8+, sometimes charging is stopped even when device is
not charged fully.
because
: During wireless or wired charging, the device and the charger may become hot.
For your safety, Samsung has applied charging algorithm to protect device
overheating.
If the device heats up or the ambient air temperature rises, the charging speed may
decrease or stop automatically.
In Samsung authorized wireless charger, cooling mechanism (such as cooling fan,
air hole…) is applied.
Wait for the device to cool down and then begin charging the device again.

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