[HELP] Light, heart rate, gyroscope sensors not working - Galaxy S6 Q&A, Help & Troubleshooting

Hello everyone,
I bought some days ago a second hand galaxy S6 (G920F), I checked if everything was working and then updated to official Marshmallow, installed TWRP 3.0, and finally moved to a custom ROM (Pure Stock ExtraLite Rom 4.1).
The problem is that I figured out I had a lot of sensors that were not working anymore like light sensor, gyroscope sensor (so also accelerometer etc...), the heart rate sensor seems only partially working, I didn't try the proximity sensor yet. Here is a screen of the sensor page after a *#0*#:
I already tried to clear cache, wipe everything with clean install, flash back official MM rom, tried to make a calibration using GPS status and toolbox (which shows there is a problem with almost every sensor), but absolutely nothing worked.
Right now I am out of clues and I need your help !
Thank you!

So were the sensors working when you got the device?
My S6 Edge had the same issue - all sensors would stop working (and the IR blaster) for a few days/weeks and then eventually they would work for a while again. In the end though, they stopped working completely. I also tried absolutely everything software related first but it turned out to be a fault with the mainboard. I sent it to Samsung who claimed it was caused by liquid damage and refused to repair it (I'm almost certain it wasn't liquid damage because I haven't got it wet) so ended up claiming on my insurance.

Sadly I didn't take the time to check the sensors before upgrading, so I have absolutely no idea about the sensors before I updated the system...
I saw some people talking about this kind of problems being liquid damage related, but I have no idea what happened to the phone before I got it...).
I hope I will be luckier than you were !

my sensors were working fine in 5.0 and then i officially upgrade my s6 to 6.0.1 and eventually all sensors died.
i make a factory reset and everything fine now

Related

Compass broke

Just noticed it wasn't working. I've flashed back to rooted stock and tried several apps with nothing working. I can't say if it ever worked as I never use it. Has anyone tested this to see what could be the issue? Does it work on a clean phone, unrooted stock original? Are we somehow messing the magnetometer up with flashing?
Bump. Anyone tried their compass even?
Wouldnt rely on it. Ive had the phone sitting on a table with the compass pointing North, closed the app and reopened and it was way off. Closed and opened again and it was pointing a different direction.
So your compass is broke as well. There are phones where this works. It's nice for apps like google skymaps. Question is does it come broke or does rooting/unlocking/flashing somehow mess it up.
I have yet to see a phone where the compass works consistently. Due to the fact that some countries restrict the use of very sensitive magnetometers I doubt we will ever have very reliable ones in cell phones.
Perhaps but this is an advertised feature of a US based phone. We have every right to expect it to function. The question is does it function at all even on new in bow devices. Some youtube videos show it working bit it's not clear if those are i9300s or i535s. It could also just be an unreliable device hitting on some and being broke on others.
So using the sensor test (*#0*#) I was able to see my y axis sensor is very low. It goes above the threshold when the top of the phone is oriented north. The device must be calibrated to start and periodically. It also loses direction if turned up as you would for google skymaps. This makes the app useless. Other devices do not have this problem. I believe I have a defective sensor but also that samsung drivers are shotty. Can anyone else look at their readings and report?
This is probably related to the crap GPS as well. I believe the issue can be fixed in the kernel too bad we don't have many devs that work on the kernels.
Where in the hell is the compass?
Android 4 Life
The compass is a built in piece of hardware that you need an app to see. Search for compass in the play store. Any one should work.
On a sidenote, a Samsung rep checked two of their devices and found it working. One was a vzw on 4.04 and the other was on 4.1. I tried to get him to send me the 4.1 rom to test on but he couldn't.
This may be a sporadic problem inherent in only some devices.
Had vzw ship me a new one but before I returned the old one I flashed it back via odin and low and behold, the compass came back. Even on a stock rom that was slightly modified it wasn't happening. After odin, I was able to root, unlock and flash cwm and keep it running. Once I flashed any rom, the compass was dead but I could flash back to a backup of the stock unmodified rom and it worked. So it's a software issue and I'm going to return the warranty replacement.

[Q] Missing sensors in Nexus 5 after install Android 5.0

Hello,
After clean install Android 5.0 on Nexus 5 I have lost all sensors.
Do you have similar problem?
Is there any solution to fix it?
What app are you using? This looks like a bug in an app, than in Android itself.
I had this problem even before installed any apps. In android l developer preview I didn't have sensors also, so after installed final version of lollipop the first thing I made was check sensors. On kitkat everything worked perfect.
Wysłane z mojego Nexus 5 przy użyciu Tapatalka
i don't have light and proximity sensors too...
i did full wipe and flash stock OTA
hope they will fix it soon
Since upgrading to Lollipop my proximity and light sensor also stops working after a few minutes. It works again after a restart, but only for a few minutes.
I have flashed 4.4.4 again and the problem is not present there. After upgrading to 5.0 again the problem came back.
the apps are the issue here gentlemen.
1.On call as you bring your phone to ear, screen turns off?Proximity working
2.Adaptive brightness enable and use the phone on same brightness settings in bright and dim areas, screen brightness intensity change?Light sensor working.
3.Screen rotates views?Accelerometer working.
4.Play asphalt or any other motion requiring game, car turns?Gyro working.
5.Open maps, get pointing direction?compass working.
6.Use pedometer, counter change?step counter working.
gamer.11 said:
the apps are the issue here gentlemen.
1.On call as you bring your phone to ear, screen turns off?Proximity working
2.Adaptive brightness enable and use the phone on same brightness settings in bright and dim areas, screen brightness intensity change?Light sensor working.
3.Screen rotates views?Accelerometer working.
4.Play asphalt or any other motion requiring game, car turns?Gyro working.
5.Open maps, get pointing direction?compass working.
6.Use pedometer, counter change?step counter working.
Click to expand...
Click to collapse
No sir, it's definitely not the apps in my case. After a restart the light and proximity sensors work as expected, but a few minutes later they stop working. I could confirm this with the Sensor Box app as well as with no's 1&2 in your post.
I noticed it first because my adaptive brightness did not work and the screen did not switch of in call. I only installed Sensor Box to see if the sensors still work, this confirmed that they actually stop working and that it is not a calibration issue because Sensor Box shows no reading from these sensors.
This is definitely an issue with Lollipop because I flashed 4.4.4 again and everything worked fine confirming that it is not hardware, but after once again upgrading to 5.0 the sensors stop working few minutes after the phone starts up.
m4nic4ndroid said:
No sir, it's definitely not the apps in my case. After a restart the light and proximity sensors work as expected, but a few minutes later they stop working. I could confirm this with the Sensor Box app as well as with no's 1&2 in your post.
I noticed it first because my adaptive brightness did not work and the screen did not switch of in call. I only installed Sensor Box to see if the sensors still work, this confirmed that they actually stop working and that it is not a calibration issue because Sensor Box shows no reading from these sensors.
This is definitely an issue with Lollipop because I flashed 4.4.4 again and everything worked fine confirming that it is not hardware, but after once again upgrading to 5.0 the sensors stop working few minutes after the phone starts up.
Click to expand...
Click to collapse
That's interesting, have you tried any other custom roms or kernels based on lollipop? I know that is a long shot or even that best advice but could you, or have you checked on other roms?
SO only your Proximity and light sensor the issue? Or all the other sensors a bust?
gamer.11 said:
That's interesting, have you tried any other custom roms or kernels based on lollipop? I know that is a long shot or even that best advice but could you, or have you checked on other roms?
SO only your Proximity and light sensor the issue? Or all the other sensors a bust?
Click to expand...
Click to collapse
I haven't tried any other Lollipop ROMs, I thought about it and I might actually give it a go to see if the problem persists on other ROMs as well, but I would prefer to have stock Android running on my phone, so I'm really hoping for a fix from Google. I'm on few other threads about the same issue, so I know there's a lot of people with the same problem. I had this on the dev preview as well.
gamer.11 said:
That's interesting, have you tried any other custom roms or kernels based on lollipop? I know that is a long shot or even that best advice but could you, or have you checked on other roms?
SO only your Proximity and light sensor the issue? Or all the other sensors a bust?
Click to expand...
Click to collapse
I have tried Code-Blue kernel as I have heard it's a good one, but the problem is still there. I might try a different ROM in the near future.
For me it is only the Light and Proximity sensors, all other sensors work 100%
Light Sensor & Proximity Sensor Error
m4nic4ndroid said:
I have tried Code-Blue kernel as I have heard it's a good one, but the problem is still there. I might try a different ROM in the near future.
For me it is only the Light and Proximity sensors, all other sensors work 100%
Click to expand...
Click to collapse
The Same Problem For Me As Well, My Light Sensor & Proximity Sensor Arent Working. I have downloaded the Final Image from Google Website for 5.0 hammerhead. But still the problem persists.
Nyk
After I got the Play services (with secure locations) update two days ago my light and proximity sensors are gone too. They will work for a while after reboot, but eventually they die.
All other sensors are working fine and only other updates have been to Skype, SwiftKey and TuneIn Radio.
Edit: I'm on stock OTA, no root and never unlocked the bootloader.
Sent from my Nexus 5 using Tapatalk
So uninstalling the play services update resolve the issue? I'm back to KitKat as without light sensor I find uncomfortable to use the phone. Will await the fix before moving to lollipop..
Sent from my Nexus 5 using XDA Free mobile app
"Clean install" using factory images? I did, no issues here.
It seems to be working until I get a phone call, after that the sensors will die.
Have uninstalled the Play services update now and the phone has been up and working 100% for a little more than 4 hours now. Will try to make a phone call to see if it still works after that.
Sent from my Nexus 5 using Tapatalk
Did you reboot after disabling update?
Sent from my Nexus 5 using XDA Free mobile app
rawimage said:
It seems to be working until I get a phone call, after that the sensors will die.
Have uninstalled the Play services update now and the phone has been up and working 100% for a little more than 4 hours now. Will try to make a phone call to see if it still works after that.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Uninstalling Play Services and Play Store update made no difference here. Problem still persists.
michalnied said:
Hello,
After clean install Android 5.0 on Nexus 5 I have lost all sensors.
Do you have similar problem?
Is there any solution to fix it?
Click to expand...
Click to collapse
Hi I have the same problems . Sensors are working after restarting my phone random time. Also you can read here
Uninstalling Play services didn't do it for me either. Sensors work for approximately 4-5 hours then they die.
Sent from my Nexus 5 using Tapatalk
Installed Play services update again after a few days and now my phone has been running fine for 50 hours with all sensors working 100%.
Sent from my Nexus 5 using Tapatalk

Camera autofocus stopped working

Ok, so the problem arose out of the blue yesterday, when the autofocus suddenly stopped working, thinking of it as some cache issue, i cleared camera cache and tried again, doesn't work. Loaded up Manual Camera, neither autofocus, nor manual focus working on it. Booted into a clean installed DirtyUnicorn in multiboot, and focus isn't working their either. So most probably hardware has gone bad somehow.
Followed this thread: https://productforums.google.com/forum/#!topic/nexus/SW_adU_hM9o, seems like it's a widespread problem, with no concrete solution, tapping the phone in top right doesn't work for me, though it did crack my tempered glass SP. . Some even claiming that replacement of camera module didn't worked either, and problem persisted for them.
Anyone has a link for genuine camera module with international shipping or to/in India? Service centers are quoting a very steep price of 50-60$. Please help. :crying:
madarchod said:
Ok, so the problem arose out of the blue yesterday, when the autofocus suddenly stopped working, thinking of it as some cache issue, i cleared camera cache and tried again, doesn't work. Loaded up Manual Camera, neither autofocus, nor manual focus working on it. Booted into a clean installed DirtyUnicorn in multiboot, and focus isn't working their either. So most probably hardware has gone bad somehow.
Followed this thread: https://productforums.google.com/forum/#!topic/nexus/SW_adU_hM9o, seems like it's a widespread problem, with no concrete solution, tapping the phone in top right doesn't work for me, though it did crack my tempered glass SP. . Some even claiming that replacement of camera module didn't worked either, and problem persisted for them.
Anyone has a link for genuine camera module with international shipping or to/in India? Service centers are quoting a very steep price of 50-60$. Please help. :crying:
Click to expand...
Click to collapse
Please, anyone? Ordered a new camera module, replaced it, and still the issue persists. What can be the issue now?

Gyro/Accelerometer not working on N roms

Hey.
Well, on android 6 my gyro/accelerometer is working within reason (needs recalibration from time to time). When I install N7 rom (official or custom, does not matter) it is not showing anything (tested with sensor test app from store). Any clues? Tries safe mode, nothing, naturally wiped everything but the system, nothing. Probably HW defect but since that requires complete board replacement... i guess sticking to andro 6 will do.
Still, strange that it's working on version 6 and not on version 7.
Tx.
Sounds like a HW issue for sure.
Well, gave it a good (really good) whack over the knee, shattered the back glass, but, ever since all sensors back online, everything working, camera OIS is OK, all roms are fine... screen rotating on every version. No idea what that shock did, perhaps I shall, when I'll be replacing back cover, again, re-heat the gyro sensor connectors, but, even though it was much barbaric solution, done in even much more anger, it panned out (for now).

Huawei Watch 2 Sport - all sensors are dear after latest Wear OS update

Hi all
Has anyone faced the following problem: my watch updated to the latest Wear OS a week ago. And after this all the sensors died - no any single of them is working.
I've googled and tried everything I can - from multiple factory resets and linking watch to another phones to manually enabling app permissions for sensonrs and dev mode.
Nothing worked. Test in Dev mode shows "Fail" for all tests related to sensors.
Any ideas/advice on how to fix this?
koladko said:
Hi all
Has anyone faced the following problem: my watch updated to the latest Wear OS a week ago. And after this all the sensors died - no any single of them is working.
I've googled and tried everything I can - from multiple factory resets and linking watch to another phones to manually enabling app permissions for sensonrs and dev mode.
Nothing worked. Test in Dev mode shows "Fail" for all tests related to sensors.
Any ideas/advice on how to fix this?
Click to expand...
Click to collapse
My Watch 2 sport (4G) got the same issue after 1 year. Sent it to service and got a replacement for free.
Probably a HW issue not related to the SW update....
rettinn said:
My Watch 2 sport (4G) got the same issue after 1 year. Sent it to service and got a replacement for free.
Probably a HW issue not related to the SW update....
Click to expand...
Click to collapse
THanks... My watch is more than 1 year old, AFAIK warranty is over
Anyway - Thanks for advice!
Got exacly the same situation, i got my hands on a LEO-BX9 BT, when i install the older firmware 7.1.1 at the start the steps appear and the heart rate works good, but then it starts making updates and loosing the sensors data, i dont believe it's HW related as lower versions of Android Wear work without a problem. already tried almost every firmware available on XDA and the only one that worked all sensors (briefly before auto update) was sawfish-OWDD.180215.018 can anyone give me some guidelines about this? i am well informed about flashing, rooting etc. but this is new to me. flashing fastboot rom and even that way not beeing able to use the sensors.
EDIT: i know this is a old thread but this is still a beautiful watch and with capabilities to perform as a daily driver.
i came from a mi band 4 looking for more functions even if it costs charging a watch every night.
Ultimate edit: it is definitly hardware, i opened up my watch, used isopropyl alchool to clean up all contacts and it worked again, all sensors are now working except barometric sensor, it seems it had been submerged more that it can handle by the previous owner so it had water damage on it, it is near the microphone and it is unrecoverable unfortunatly. but hey, now you know. if you are having error in heart sensor, acelerometer and such. opening up and cleaning the board and contacts its a good idea. time to open up the drawer and reviving a smartwatch!
dxtremez said:
Got exacly the same situation, i got my hands on a LEO-BX9 BT, when i install the older firmware 7.1.1 at the start the steps appear and the heart rate works good, but then it starts making updates and loosing the sensors data, i dont believe it's HW related as lower versions of Android Wear work without a problem. already tried almost every firmware available on XDA and the only one that worked all sensors (briefly before auto update) was sawfish-OWDD.180215.018 can anyone give me some guidelines about this? i am well informed about flashing, rooting etc. but this is new to me. flashing fastboot rom and even that way not beeing able to use the sensors.
EDIT: i know this is a old thread but this is still a beautiful watch and with capabilities to perform as a daily driver.
i came from a mi band 4 looking for more functions even if it costs charging a watch every night.
Ultimate edit: it is definitly hardware, i opened up my watch, used isopropyl alchool to clean up all contacts and it worked again, all sensors are now working except barometric sensor, it seems it had been submerged more that it can handle by the previous owner so it had water damage on it, it is near the microphone and it is unrecoverable unfortunatly. but hey, now you know. if you are having error in heart sensor, acelerometer and such. opening up and cleaning the board and contacts its a good idea. time to open up the drawer and reviving a smartwatch!
Click to expand...
Click to collapse
Thank you for your advice . I did exactly what you have mentioned and now my smartwatch is working again .

Categories

Resources