[Q] Missing sensors in Nexus 5 after install Android 5.0 - Nexus 5 Q&A, Help & Troubleshooting

Hello,
After clean install Android 5.0 on Nexus 5 I have lost all sensors.
Do you have similar problem?
Is there any solution to fix it?

What app are you using? This looks like a bug in an app, than in Android itself.

I had this problem even before installed any apps. In android l developer preview I didn't have sensors also, so after installed final version of lollipop the first thing I made was check sensors. On kitkat everything worked perfect.
Wysłane z mojego Nexus 5 przy użyciu Tapatalka

i don't have light and proximity sensors too...
i did full wipe and flash stock OTA
hope they will fix it soon

Since upgrading to Lollipop my proximity and light sensor also stops working after a few minutes. It works again after a restart, but only for a few minutes.
I have flashed 4.4.4 again and the problem is not present there. After upgrading to 5.0 again the problem came back.

the apps are the issue here gentlemen.
1.On call as you bring your phone to ear, screen turns off?Proximity working
2.Adaptive brightness enable and use the phone on same brightness settings in bright and dim areas, screen brightness intensity change?Light sensor working.
3.Screen rotates views?Accelerometer working.
4.Play asphalt or any other motion requiring game, car turns?Gyro working.
5.Open maps, get pointing direction?compass working.
6.Use pedometer, counter change?step counter working.

gamer.11 said:
the apps are the issue here gentlemen.
1.On call as you bring your phone to ear, screen turns off?Proximity working
2.Adaptive brightness enable and use the phone on same brightness settings in bright and dim areas, screen brightness intensity change?Light sensor working.
3.Screen rotates views?Accelerometer working.
4.Play asphalt or any other motion requiring game, car turns?Gyro working.
5.Open maps, get pointing direction?compass working.
6.Use pedometer, counter change?step counter working.
Click to expand...
Click to collapse
No sir, it's definitely not the apps in my case. After a restart the light and proximity sensors work as expected, but a few minutes later they stop working. I could confirm this with the Sensor Box app as well as with no's 1&2 in your post.
I noticed it first because my adaptive brightness did not work and the screen did not switch of in call. I only installed Sensor Box to see if the sensors still work, this confirmed that they actually stop working and that it is not a calibration issue because Sensor Box shows no reading from these sensors.
This is definitely an issue with Lollipop because I flashed 4.4.4 again and everything worked fine confirming that it is not hardware, but after once again upgrading to 5.0 the sensors stop working few minutes after the phone starts up.

m4nic4ndroid said:
No sir, it's definitely not the apps in my case. After a restart the light and proximity sensors work as expected, but a few minutes later they stop working. I could confirm this with the Sensor Box app as well as with no's 1&2 in your post.
I noticed it first because my adaptive brightness did not work and the screen did not switch of in call. I only installed Sensor Box to see if the sensors still work, this confirmed that they actually stop working and that it is not a calibration issue because Sensor Box shows no reading from these sensors.
This is definitely an issue with Lollipop because I flashed 4.4.4 again and everything worked fine confirming that it is not hardware, but after once again upgrading to 5.0 the sensors stop working few minutes after the phone starts up.
Click to expand...
Click to collapse
That's interesting, have you tried any other custom roms or kernels based on lollipop? I know that is a long shot or even that best advice but could you, or have you checked on other roms?
SO only your Proximity and light sensor the issue? Or all the other sensors a bust?

gamer.11 said:
That's interesting, have you tried any other custom roms or kernels based on lollipop? I know that is a long shot or even that best advice but could you, or have you checked on other roms?
SO only your Proximity and light sensor the issue? Or all the other sensors a bust?
Click to expand...
Click to collapse
I haven't tried any other Lollipop ROMs, I thought about it and I might actually give it a go to see if the problem persists on other ROMs as well, but I would prefer to have stock Android running on my phone, so I'm really hoping for a fix from Google. I'm on few other threads about the same issue, so I know there's a lot of people with the same problem. I had this on the dev preview as well.

gamer.11 said:
That's interesting, have you tried any other custom roms or kernels based on lollipop? I know that is a long shot or even that best advice but could you, or have you checked on other roms?
SO only your Proximity and light sensor the issue? Or all the other sensors a bust?
Click to expand...
Click to collapse
I have tried Code-Blue kernel as I have heard it's a good one, but the problem is still there. I might try a different ROM in the near future.
For me it is only the Light and Proximity sensors, all other sensors work 100%

Light Sensor & Proximity Sensor Error
m4nic4ndroid said:
I have tried Code-Blue kernel as I have heard it's a good one, but the problem is still there. I might try a different ROM in the near future.
For me it is only the Light and Proximity sensors, all other sensors work 100%
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Click to collapse
The Same Problem For Me As Well, My Light Sensor & Proximity Sensor Arent Working. I have downloaded the Final Image from Google Website for 5.0 hammerhead. But still the problem persists.
Nyk

After I got the Play services (with secure locations) update two days ago my light and proximity sensors are gone too. They will work for a while after reboot, but eventually they die.
All other sensors are working fine and only other updates have been to Skype, SwiftKey and TuneIn Radio.
Edit: I'm on stock OTA, no root and never unlocked the bootloader.
Sent from my Nexus 5 using Tapatalk

So uninstalling the play services update resolve the issue? I'm back to KitKat as without light sensor I find uncomfortable to use the phone. Will await the fix before moving to lollipop..
Sent from my Nexus 5 using XDA Free mobile app

"Clean install" using factory images? I did, no issues here.

It seems to be working until I get a phone call, after that the sensors will die.
Have uninstalled the Play services update now and the phone has been up and working 100% for a little more than 4 hours now. Will try to make a phone call to see if it still works after that.
Sent from my Nexus 5 using Tapatalk

Did you reboot after disabling update?
Sent from my Nexus 5 using XDA Free mobile app

rawimage said:
It seems to be working until I get a phone call, after that the sensors will die.
Have uninstalled the Play services update now and the phone has been up and working 100% for a little more than 4 hours now. Will try to make a phone call to see if it still works after that.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Uninstalling Play Services and Play Store update made no difference here. Problem still persists.

michalnied said:
Hello,
After clean install Android 5.0 on Nexus 5 I have lost all sensors.
Do you have similar problem?
Is there any solution to fix it?
Click to expand...
Click to collapse
Hi I have the same problems . Sensors are working after restarting my phone random time. Also you can read here

Uninstalling Play services didn't do it for me either. Sensors work for approximately 4-5 hours then they die.
Sent from my Nexus 5 using Tapatalk

Installed Play services update again after a few days and now my phone has been running fine for 50 hours with all sensors working 100%.
Sent from my Nexus 5 using Tapatalk

Related

[Q] Light sensor issue on Android 3.1?

I updated my Xoomto 3.1 right after unboxing it. Then I found that its light sensor does not work.
Setting screen brightness to auto has no effect, it just keep the same brightness regardless of ambient light. So I must set the brightness manually, it is very annoying.
I installed some sensor utilities such as AndroSensor, Light Sensor,... but they don't display any value (just "waiting for event").
Does anyone meet the same problem? Is this an error in the sensor or a bug of Android 3.1?
(My Xoom is CDMA version)
Yeah I noticed the same thing the other day. Auto does nothing.
Could you give more details?
Did it work before upgrading? How is it now?
I'm not sure if it was doing it with 3.0, just noticed mine the other day.
Same here...
I have no light sensor issue--before or since the update.
I downloaded a sensor app and confirmed that i have no light sensor readings. I'm jusrt not sure when it happened or if it ever worked. could it be a kernel thing?
Thank you all for your replies.
Same here...
Click to expand...
Click to collapse
What do you mean? Does it work or not on your Xoom?
Anyway, as I see, this is not a common issue, so I returned my Xoom.
Actually I take it back, the auto brightness is working for me
I didn't even notice mine wasn't working until this thread. I'm just going to go with it.
so this is weird. I upgraded to the new Tiamat kernel today and my light sensor is working again. It must be a kernel thing. I'll post a message in that thread.

Issues with Gyroscope, Accelerometer, Compass

I'm having problems with these sensors. They work if I restart the device, but stop working about an hour later. The screen won't rotate, compass and leveling apps won't work, Maps won't show the direction the phone is facing, etc. The phone is completely stock, I haven't even unlocked the bootloader.
I downloaded an app called Phone Tester, it just shows "Waiting for Data" under Gyroscope, Compass, and Pressure Sensor. It is blank under Accelerometer and Magnetic Field Sensor. These all show data if I restart my phone, but eventually the sensors stop working. I don't know if this is a hardware, firmware, or software issue.
Is anyone else experiencing this? I haven't seen this problem mentioned anywhere else, so I suspect I might have a faulty unit. Any advice?
same here... contacted google, they told me to facotry reset, done that... did not help at all
though for me the accelerometer works for a long period of time, even days until it suddenly stops, all are then gone, accelerometer, barometer and gyro/compass
Do you have any barometer apps installed? Once I uninstalled the one I was using, everything worked fine.
Check out this thread too, it's a little more active: http://forum.xda-developers.com/showthread.php?t=2513100&goto=newpost
Sent from my Nexus 5 using XDA Premium 4 mobile app
I sent mine back for a bad accelerometer. It wouldn't auto rotate.
Sent from my Nexus 7 using xda app-developers app

[HELP] Light, heart rate, gyroscope sensors not working

Hello everyone,
I bought some days ago a second hand galaxy S6 (G920F), I checked if everything was working and then updated to official Marshmallow, installed TWRP 3.0, and finally moved to a custom ROM (Pure Stock ExtraLite Rom 4.1).
The problem is that I figured out I had a lot of sensors that were not working anymore like light sensor, gyroscope sensor (so also accelerometer etc...), the heart rate sensor seems only partially working, I didn't try the proximity sensor yet. Here is a screen of the sensor page after a *#0*#:
I already tried to clear cache, wipe everything with clean install, flash back official MM rom, tried to make a calibration using GPS status and toolbox (which shows there is a problem with almost every sensor), but absolutely nothing worked.
Right now I am out of clues and I need your help !
Thank you!
So were the sensors working when you got the device?
My S6 Edge had the same issue - all sensors would stop working (and the IR blaster) for a few days/weeks and then eventually they would work for a while again. In the end though, they stopped working completely. I also tried absolutely everything software related first but it turned out to be a fault with the mainboard. I sent it to Samsung who claimed it was caused by liquid damage and refused to repair it (I'm almost certain it wasn't liquid damage because I haven't got it wet) so ended up claiming on my insurance.
Sadly I didn't take the time to check the sensors before upgrading, so I have absolutely no idea about the sensors before I updated the system...
I saw some people talking about this kind of problems being liquid damage related, but I have no idea what happened to the phone before I got it...).
I hope I will be luckier than you were !
my sensors were working fine in 5.0 and then i officially upgrade my s6 to 6.0.1 and eventually all sensors died.
i make a factory reset and everything fine now

Auto rotate / accelerometer seems to be faulty :(

I have tried reinstalling the os, root and unroot. Before the newest update I could get into the debug menu, *#808#, there I could see that the accelerometer is giving faulty data. After the update I can't even get into that menu again.
Seems to be a faulty sensor and something with the software. My facking phone is 2 days old........
Anyone else having this problem? Any ideas?
Yeah autorotate sucks for me. Anytime I'm on YouTube and try to watch in landscape it's hit amd miss and i have to keep moving phone to get it to work
hallo dare said:
Yeah autorotate sucks for me. Anytime I'm on YouTube and try to watch in landscape it's hit amd miss and i have to keep moving phone to get it to work
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Click to collapse
Damn. Sounds bad too.
I noticed this while playing Asphalt8 using the accelerometer to steer. It would work for a bit then get stuck trying to drive me into the side of the road!!!
Thinking it may be a bug in the game, I looked at the raw sensor data using Physics Toolbox Suite and saw the same thing. The sensor outputs sensible data for several seconds, maybe even a couple of minutes. Then the values stop changing for about 12 seconds. The length of time the sensor works for is random but the 'dead time' is always about 12 seconds!
Has anyone found a solution to this? Even a hint as to whether it's a software or hardware problem so I can decide if I should send the phone back or wait for an update.
Thanks
Okay thank God someone else has the same issue. I was wondering what was so wrong for the longest time ?
Extremely annoying issue.
It's a software issue. Confirmed.
When I reboot the phone the issue dissapears. Meaning there is something wrong in the OS that tilts the gyroscope readings. At least there is a workaround... Hope OP fixes it soon
I used an OnePlus 5 for 2 years. Now I bought a 7 Pro. I'm wondering doing a downgrade due to this issue. Incredible how a company like oneplus and a premium phone has a software bug like this and there's still no update yet. Months without an update...
The fingerprint sensor also has a bug... Sometimes it simply doesn't work. The touch stops...
OnePlus! Where are you?

Question Proximity sensor problem in sunlight

Hi guys love this P50 pro, but i have a problem with the proximity sensor in direct sunligt when hearing Whatsapp voice messages, the screen goes always dark.
Someone other experiencing this problem? Indoors it works just fine. Tried removing cover and screenprotector but nothing changes.
it happens to me that when calling in strong sun the display flashes, while in the room everything is fine
ok i see. do you think it's a software bug or proximity sensor problem?
Delete
cvetican said:
it happens to me that when calling in strong sun the display flashes, while in the room everything is fine
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I'm experiencing the same issue. If the phone takes some kind of strong direct sunlight the screen start flashing on and off randomly. I did the Huawei Support test inside the phone and all the sensore are ok.
Got a new update yesterday emui 12.0.1.223 i will check again and report back
Ok! i can say that Huawei with the last Emui update 12.0.1.223 FIXED the issue with the screen and specifically with the proximity sensor that was constantly switching on and off the screen when this one gets direct sunlight on it. Yes thanks Huawei

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