Charging problem after update - Galaxy S6 Q&A, Help & Troubleshooting

I have a problem with my new Samsung S6. Phone works very well, after I was updated the software, battery fail on 7% and I cant charge phone. I try to wipe cache partition and reset on factory settings but the situation is the same. I cant charge phone right now, when i plugged ,screen show the charging icon for a few minutes and dissaper but not show that phone is charging. When I try to turn on phone after samsung logo phone turned off because is battery empty. Does someone have a solution to fix a problem ? thanks

Did you use original charger and microUSB cable?

auxiukas said:
Did you use original charger and microUSB cable?
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Yes, i am using a orginal charger and usb cable. I test charger and cable on other phone and everything works . But before that I was charged phone with non-orginal charger maybe two or three times , in period of two months.

Did you get a black screen with a white "X" in the lower right or left corner?
Was there any flcikering on the screen or a Samsung power-sharing notification popping up?
Can you charge your phone with inductive chargers?

0Supermaster0 said:
Did you get a black screen with a white "X" in the lower right or left corner?
Was there any flcikering on the screen or a Samsung power-sharing notification popping up?
Can you charge your phone with inductive chargers?
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Click to collapse
No , i didnt get a black screen wiith a white "X", i show to you what I get but nothing happens.
I will post pictures link in a minute . After i try to turn on the phone, samsung logo appears , phone vibrate and when it must turn on phones goes to off because battery is on 0%. This charging sign appears in a few minutes and dissaper. I dont have a wireless charger to try charg phone on that way.
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Toto_Emir said:
No , i didnt get a black screen wiith a white "X", i show to you what I get but nothing happens.
I will post pictures link in a minute . After i try to turn on the phone, samsung logo appears , phone vibrate and when it must turn on phones goes to off because battery is on 0%. This charging sign appears in a few minutes and dissaper. I dont have a wireless charger to try charg phone on that way.
Hi,
I have the exact same issue, did you find a fix?
thanks for your support
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When you see that charging sign, press and hold the home button and power button at the same time.
This worked for me. Now my phone is charging normally.

Related

[Q] M601 will not boot

Hi,
My M601 (Wifi) used to work fine but one day when I charge it just doesn't display any more. I can see it can charge but when I press the power button it shows nothing.
Is there any way I can troubleshoot to find where is the problem??
Thanks.:crying::crying:
Is it defo off?? Is it not a screen of death?? Hold the power and vol up button and see if it resets. Do you get splash screen or nothing after doing this??
Nothing happened after "Vol-up, power" or "Vol-dn, power". No screen at all.
hons9424 said:
Hi,
My M601 (Wifi) used to work fine but one day when I charge it just doesn't display any more. I can see it can charge but when I press the power button it shows nothing.
Is there any way I can troubleshoot to find where is the problem??
Thanks.:crying::crying:
Click to expand...
Click to collapse
I faced similar issue , the only thing that was showing was the notification light when charging, after reading all the forums i decided to plug in a micro hdmi cable to the tv so that i can see if the xoom is working.
and yes it was working perfectly fine!!! i could see the screen on tv and the touch was also working but i wasn't able to see anything on the screen(XOOM)
then i finally unscrewed the 2 screws and opened up the xoom , i removed the lcd connection and plugged it again! and THAT WORKED!!!
REALLY!!! TRY That!!!
here is a photo that can help you , you dont have to dig up the whole system, just disconnect the lcd cable and plug it in and be patient please!
for assistance watch this video : http://www.youtube.com/watch?v=jOPik-u-9uk
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samsung_saad said:
I faced similar issue , the only thing that was showing was the notification light when charging, after reading all the forums i decided to plug in a micro hdmi cable to the tv so that i can see if the xoom is working.
and yes it was working perfectly fine!!! i could see the screen on tv and the touch was also working but i wasn't able to see anything on the screen(XOOM)
then i finally unscrewed the 2 screws and opened up the xoom , i removed the lcd connection and plugged it again! and THAT WORKED!!!
REALLY!!! TRY That!!!
here is a photo that can help you , you dont have to dig up the whole system, just disconnect the lcd cable and plug it in and be patient please!
for assistance watch this video : http://www.youtube.com/watch?v=jOPik-u-9uk
Click to expand...
Click to collapse
Many thanks for your info. Will try and let you know the result.

Moto G won't switch on

I forgot to charge my moto G at night and when i woke up and try to put it in the charger the phone won't switch on but instead i get a notification light on. I tried holding down the power button for 2mins or more, i even left it a day without using it and still nothing happens. Even tried a 2v battery but still nothing. Left it in the charge for 2-3hours and nothing happens.
I don't want to send it to repair because i dropped it in water once and i think this may avoid my warranty. Is the anything else i can do or should i just send it to repair and pay the price for the repair. Please someone help me.
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Dilanwizzy said:
I forgot to charge my moto G at night and when i woke up and try to put it in the charger the phone won't switch on but instead i get a notification light on. I tried holding down the power button for 2mins or more, i even left it a day without using it and still nothing happens. Even tried a 2v battery but still nothing. Left it in the charge for 2-3hours and nothing happens.
I don't want to send it to repair because i dropped it in water once and i think this may avoid my warranty. Is the anything else i can do or should i just send it to repair and pay the price for the repair. Please someone help me.
Click to expand...
Click to collapse
the correct procedure is:
-plug it in the charger and hold the power button for 2-3min
-leave it in the charger for 1hour or more
-unplug it and hold the power button for 20-30 seconds
ManBearrrPig said:
the correct procedure is:
-plug it in the charger and hold the power button for 2-3min
-leave it in the charger for 1hour or more
-unplug it and hold the power button for 20-30 seconds
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Click to collapse
I will try this and i will let you know if it works or no
Edit: It did not work

Could do with a little help, I think my N5 is dead

Hi all...
I think my N5 is buggered.
I was at a festival this weekend and my phone battery ran out so I left it in my bag for more of the weekend. On the drive back it was working fine as I was using GPs, making calls, using Gplay without any problems. As my GF wanted to charge her phone mine ran out again by the time I got home and I went to charge it as it was down to 2% but when I plugged the charger in it would not charge. It would start charging for a second then stop for a second and then start again. So I unplugged it and went to give it a re-boot and the screen came back on corrupted like this -
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I have holding the volume down and power button to get to the fast boot menu and the screen does the same thing but this time while i'm holding it the screen with turn on and off wile vibrating 5-6 times before turning off.
I have even tried using fastboot to flash the recovery image onto the phone and it says everything has worked but again I get the corrupeted screen when I reboot.
Anyone seen or know of this problem? Or is it what I expect and it's got a hardware issue and needs to get repaired?
Thanks in advanced for any help or suggestions.
sn8f1st said:
Hi all...
I think my N5 is buggered.
I was at a festival this weekend and my phone battery ran out so I left it in my bag for more of the weekend. On the drive back it was working fine as I was using GPs, making calls, using Gplay without any problems. As my GF wanted to charge her phone mine ran out again by the time I got home and I went to charge it as it was down to 2% but when I plugged the charger in it would not charge. It would start charging for a second then stop for a second and then start again. So I unplugged it and went to give it a re-boot and the screen came back on corrupted like this -
I have holding the volume down and power button to get to the fast boot menu and the screen does the same thing but this time while i'm holding it the screen with turn on and off wile vibrating 5-6 times before turning off.
I have even tried using fastboot to flash the recovery image onto the phone and it says everything has worked but again I get the corrupeted screen when I reboot.
Anyone seen or know of this problem? Or is it what I expect and it's got a hardware issue and needs to get repaired?
Thanks in advanced for any help or suggestions.
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Click to collapse
It's a problem with the flex cable, the screen, or possibly the motherboard.
A few people have had this issue.
http://forum.xda-developers.com/google-nexus-5/help/nexus-screen-colored-pixel-snow-t2809802
http://forum.xda-developers.com/google-nexus-5/help/screen-scrambled-t2821507
http://forum.xda-developers.com/google-nexus-5/help/nexus-5-screen-colorful-static-t2600032
Lethargy said:
It's a problem with the flex cable, the screen, or possibly the motherboard.
A few people have had this issue.
http://forum.xda-developers.com/google-nexus-5/help/nexus-screen-colored-pixel-snow-t2809802
http://forum.xda-developers.com/google-nexus-5/help/screen-scrambled-t2821507
http://forum.xda-developers.com/google-nexus-5/help/nexus-5-screen-colorful-static-t2600032
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Click to collapse
Lethargy,
I had a feeling it was going to be a hardware issue. Thank you so much for the help... I'll get it sorted under my insurance then and get myself a temporary phone until then.
Cheers

Recovering a bricked uleFone Be Touch

Hi all,
Recently my brand-new Be Touch was suddenly bricked, I don't know why but it was unresponsive to everything... they screen just didn't wanted to show anything even when I connected the charger or plugged it to my laptop.
I tried all the instructions I found (there are really a lot of just googling "recover bricked phone"), even the official instructions to flash a new ROM (http://ulefone.com/download/betouch.html) But again nothing... screen completely black.
I tested the battery with a multimeter and it appeared to be full charge.
Finally when I had already contacted the seller for a return, I found a very old post (2013) about recovering a bricked device using Ubuntu (I'm using Linux Mint).
So I had SP Flashing Tool open (not doing anything special because it didn't detect my phone any longer) and in the Options -> Connections -> "with battery" marked.
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The USB cable was plugged and the battery on its place.
I pressed "Power + Home" buttons simultaneously for around 30 seconds. It's real, I had tried before for around 10 seconds and nothing happened... and arriving to the 30th second suddently the screen brighted once, showing for an instant a 0% battery and went down again... Hope was back
I left the cable plugged for some minutes before touching anything. When I pressed again (5min) the percentage was still at 0% but the screen response was faster. So I decided to boot the phone and it started
It was connected and still showing 0% battery. It started as on the 1st boot, asking me for everything, but everything working. I wait for around 10 minutes and... the battery was still showing 0% :-/ I decided to turn it down for a faster charge.
I left it around 45 minutes shut down to reach the 15% of battery (fast charge they said!) after that it started charging a little bit faster, I waited until 100% before turning it on.
Once at 100% it booted well, restored my config and everything seems to work well again.
Today I have installed a battery repair app (called Repair Battery Life free on PlayStore), and it has detected around 10 deffective units on the battery :-/ (someone in red) but after clicking on "Fix it" and wait for some minutes it everything appears OK now. So I will pay more attention to it working and the battery from now on.
I don't know if all that story was caused by the battery... but at least my Be Touch is back
I'm trynig to paste screenshots of battery recovery, but I can't :-/
PS: if you find this info useful, I would appreciate if you click on "Thanks"
Maybe this post should be on "Help & Troubleshooting" ?
Not sure...

[Q] Hard Bricked P3113TS Will Show Standby Charging When Off

i was looking though my closet today and found my old tablet, which got bricked 3 years ago when i switched to a new rom that screwed up my device
well i plugged it into my computer and then i got the battery charging screen you get when plugging in your device when it is turned off, but on the battery it is showing the loading circle on the battery, i have a picture of what im talking about
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<- sorry for the low quality
when i try to attempt to get into download mode i cant get into it it just shuts off and i plug it in again and in around 5 minutes it will go back to the screen on the picture
i have installed the samsung drivers and kies, and i still cant get it unbricked, if possible, give me tips on how to resolve this issue, because a extra tablet could be handy
thanks,
justotirik
JustOtirik said:
i was looking though my closet today and found my old tablet, which got bricked 3 years ago when i switched to a new rom that screwed up my device
well i plugged it into my computer and then i got the battery charging screen you get when plugging in your device when it is turned off, but on the battery it is showing the loading circle on the battery, i have a picture of what im talking about
<- sorry for the low quality
when i try to attempt to get into download mode i cant get into it it just shuts off and i plug it in again and in around 5 minutes it will go back to the screen on the picture
i have installed the samsung drivers and kies, and i still cant get it unbricked, if possible, give me tips on how to resolve this issue, because a extra tablet could be handy
thanks,
justotirik
Click to expand...
Click to collapse
Keep it in charging for a few good hours and see if it goes somewhere in download or recovery. A hard brick won't even show a battery icon.
Without a working download or recovery mode, there is hardly any help.
Tried with another set of charger and cables?
billysam said:
Keep it in charging for a few good hours and see if it goes somewhere in download or recovery. A hard brick won't even show a battery icon.
Without a working download or recovery mode, there is hardly any help.
Tried with another set of charger and cables?
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Click to collapse
i would have a extra charger if my tab didnt have a iphone like charger instead of a micro usb traditional charger

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