Two-factor authentication issue with Google Account - Samsung Galaxy S7 Questions and Answers

I picked up my Verizon Galaxy S7 yesterday and went to setup my Google Apps for Education account but ran into an issue. With all of my other Galaxy phones I've used an app specific password since I have two-factor authentication enabled. However, that didn't work with my S7, it said something to the effect of "incorrect password". My coworker had the same issue. We ended up using our regular passwords and then entering a 6 digit Google Authenticator code. This seems to have worked for now, but it may ask for another code in 30 days and wouldn't have worked if I didn't have my old S5 with Google Authenticator still set up. Has anyone else had this issue? Was there a fix or workaround?

My experience has been you have to use your normal Google password. In the past the application password would have worked but for me that changed when I went from the S5 to the S6.

_Gir_ said:
My experience has been you have to use your normal Google password. In the past the application password would have worked but for me that changed when I went from the S5 to the S6.
Click to expand...
Click to collapse
Thanks for the reply. Just to make sure I follow, you are using two-factor and had to enter your regular password and your 6 digit Google Authenticator code?

sixteen2nd said:
Thanks for the reply. Just to make sure I follow, you are using two-factor and had to enter your regular password and your 6 digit Google Authenticator code?
Click to expand...
Click to collapse
Yes & I do use the 2-factor. I have never been asked to revalidate after 30 days. Maybe the S7 will be different than my experience with the S6.
For any other newcomers who use 2 factor--the old phone isn't really required. Just skip the initial google setup, activate the new sim card, and once text messages are being sent to the new phone go back and active the google account.

I'm just about to switch to the S7 too! (Slight thread hijack here), but is there any (non-root way ... ie not TB) to take my GAuth from my Note 3 to my S7 without having to manually reactivate anything?

_Gir_ said:
Yes & I do use the 2-factor. I have never been asked to revalidate after 30 days. Maybe the S7 will be different than my experience with the S6.
For any other newcomers who use 2 factor--the old phone isn't really required. Just skip the initial google setup, activate the new sim card, and once text messages are being sent to the new phone go back and active the google account.
Click to expand...
Click to collapse
It's just weird that on my SIII and S5, and on my coworkers S6, we could use the "Application Specific Passcode" generated in our Google account, whereas our S7's wouldn't accept said code.
But you are exactly right, there are other ways to get your 2-factor authentication code: text message, phone call, etc.

Related

[Q] Lost my Nexus S

I'm kinda in a daze from losing my Nexus S last night. The hangover is probably contributing to said daze. I don't have one of those security apps installed. I must have forgotten to restore it when I flashed a new ROM. My inner child is on my inner floor bawling his eyes out at the moment.
Anyway, my question is, what can I do to ensure minimal loss of my privacy. I have already changed all my passwords. Does this automatically unsync my account on the phone? I mean, will the phone ask whoever has it to re-enter the new password? What else am I forgetting? What else can I do?
Would appreciate it if "You should have"s are avoided. Thanks!
I know for sure that if you have changed your Google/Gmail Password, that the phone will prompt for a new one. As far as 'unsyncing' I do not know. I didn't check to see if my contacts/emails/calendar etc were removed when I changed the password and the phone prompted for a new one.
I will change my password again, see what happens and let you know.
*****EDIT*****
I changed my password for my phone, I got a notification about a sign in error, that prompted for a password. The dialing functions still worked as normal, any emails that you had cached were also visibile as well as the calendar. I rebooted without updating the password and could still call out as normal, but when I tried to access the Gmail app, it tried to sync the inbox, but prompted for a password right away.
I don't have any apps installed with other sensitive information, but I would imagine those would function as normal.
Hope this helps.
You could try lookout mobile security "plan b" will help find it.
Sent from my Nexus S using XDA Premium App
Hmm sorry to hear that dude, i would probably be bawling on the floor too!
Although... i probably will install one of those security apps now...
Thanks for your help, guys.
Even if you don't change password but someone change sim card,android will require reenter password for sync
Sent from my Nexus S using XDA App
I don't know if Plan B would work seeing as how his Google Account is tied to the market account. Because he changed his password and the phone lost connection with the Google account, I don't believe remote installs will work, but I could be wrong.
SphericalPuma said:
I don't know if Plan B would work seeing as how his Google Account is tied to the market account. Because he changed his password and the phone lost connection with the Google account, I don't believe remote installs will work, but I could be wrong.
Click to expand...
Click to collapse
Yes, I was wondering the same thing. I picked up a new Nexus S(not SAMOLED unfortunately) and synced it up and everything. Finally got to a PC and looked up my Market Account. It listed both phones under devices and I could go all the way to installing it on both phones. It located my current phone.
Unfortunately, I blocked my SIM card prematurely(did not know about Plan B), so, I can't send out the locate SMS. But, I figure whoever has it has probably removed the SIM card, or does not know how to charge it if the battery is dead or is using a SIM on it without a data connection. So, no data connection means no app on the phone. I haven't received an email from Plan B for the lost phone.
Why is the phone is still linked to my market account? I can see that the carrier has been changed which means a new SIM.
For now I'm just satisfying myself by installing inane and useless apps on the phone. HAHA! I hope it works and the app installation is going through. I've pretty much lost hope of finding it.

[Q] Themes in App Store not Downloading

Hi all,
First time post, been enjoying all the advice on how to root and all that jazz.
As the title says it; I'm having problems downloading any theme from the app store. Any theme I choose and hit "Download" on it just brings up a window for 1/2 a second that I believe says "Downloading" but never actually does anything. Another weird thing, the other 2 themes that are kind of defaulted for options that you can download both work. I'm not sure if this is a silly question, however I can't seem to figure it out as no one else seems to have this issue.
Random pieces of information:
1. Yes, my phone is rooted, however this issue was still around before I did so.
2. I have the AT&T variant Galaxy S6.
3. I've checked to see if there's any apparent apps I disabled that may cause it but the only app that seems like it may be related is "Theme Store", and that of course isn't disabled.
Thank you!
Did you disable the Samsung Account? It doesn't work without the Samsung Account apk.
marsen2567 said:
Did you disable the Samsung Account? It doesn't work without the Samsung Account apk.
Click to expand...
Click to collapse
Double checked, it is not disabled.
Thanks for the idea though!
Create a new Samsung account.
I had this exact same problem and was able to fix by creating a new account. My old account was one I had created when the galaxy nexus was released.
jeff5891 said:
Create a new Samsung account.
I had this exact same problem and was able to fix by creating a new account. My old account was one I had created when the galaxy nexus was released.
Click to expand...
Click to collapse
This may be a dumb question, but maybe it will avoid me a lot of wasted time, but how do I do that? And Thanks for the help!
jeff5891 said:
Create a new Samsung account.
I had this exact same problem and was able to fix by creating a new account. My old account was one I had created when the galaxy nexus was released.
Click to expand...
Click to collapse
Well, I think I figured out how to do it.
I made another account and registered my device on that Samsung account while un-activating it on my old one. However, I can't add the account on my phone, whenever I go to accounts on the settings page and choose Samsung account it does nothing, absolutely nothing. It just goes back a menu where it shows my account without allowing to input any information.
twitchdatweek said:
Well, I think I figured out how to do it.
I made another account and registered my device on that Samsung account while un-activating it on my old one. However, I can't add the account on my phone, whenever I go to accounts on the settings page and choose Samsung account it does nothing, absolutely nothing. It just goes back a menu where it shows my account without allowing to input any information.
Click to expand...
Click to collapse
Did you ever figure out how to fix this? I wanted to download a camera mode, but realize nothing would happen when I tried to install. I went back and enabled all of my disabled apps in Titanium Backup. But unfortunately I still cannot add a Samsung account. Same thing happens when I choose Samsung from the account types, nothing happens.
I've got a girl that I work with that is having the exact same issue. She has the 128gb Verizon model and essentially nothing happens when you try to install a theme. Same thing happens with the Samsung account as well, as soon as you go into add the account and press Samsung account, it just bumps you right back out to the accounts screen. I've tried clearing data for Samsung Account, Galaxy Apps, Theme Manager, etc. Not quite sure what the issue is.
You're not alone
I'm having the same issue after attempting to install new camera modes via galaxy apps store.
support advised me to disable Samsung account and clear the cache... now i can't add it back despite it being enabled.. its just an endless loop .. add account - chooses Samsung account - flips back t previous screen
http://forum.xda-developers.com/galaxy-s6/help/able-to-add-samsung-account-t3118651#post61013557
Some please help us figure this out!
R3d3ad3 said:
I'm having the same issue after attempting to install new camera modes via galaxy apps store.
support advised me to disable Samsung account and clear the cache... now i can't add it back despite it being enabled.. its just an endless loop .. add account - chooses Samsung account - flips back t previous screen
http://forum.xda-developers.com/galaxy-s6/help/able-to-add-samsung-account-t3118651#post61013557
Some please help us figure this out!
Click to expand...
Click to collapse
Sorry for not posting any updates.
Well, this isn't probably what you want to hear, but I fixed it by doing a Factory Data Rest. I don't know if everyone else's issues are exactly what I was experiencing, but I noticed when I did this reset and had to link a Samsung Account upon first power up for the phone. I'll be honest, I don't remember doing this the first time I got the phone (This is my first Samsung Account so I wasn't aware you had to do this). Then, of course, I checked this issue and it was fixed. I know this isn't really figuring out how to fix the issue, but it worked for me.
Good luck guys!
same thing bro...
twitchdatweek said:
Sorry for not posting any updates.
Well, this isn't probably what you want to hear, but I fixed it by doing a Factory Data Rest. I don't know if everyone else's issues are exactly what I was experiencing, but I noticed when I did this reset and had to link a Samsung Account upon first power up for the phone. I'll be honest, I don't remember doing this the first time I got the phone (This is my first Samsung Account so I wasn't aware you had to do this). Then, of course, I checked this issue and it was fixed. I know this isn't really figuring out how to fix the issue, but it worked for me.
Good luck guys!
Click to expand...
Click to collapse
I wasted hours on multiple days speaking to every venue availing for support and none were even aware it was possible and all claimed a factory reset. On the flip side verizon offered offered a refurbished replacement, but unless this continues I'd opt for the reset which fixed my account and now it runs like a dream... a super fast octabrain dream
I was facing the same problem.
Reading through this thread I've figured out what was wrong.
I have an old Samsung Account and this account was blocked on Samsung due to inactivity and new T&Cs to agree.
I've accessed the Samsung site (https://account.samsung.com) and reactivated my account.
After that, I became able to download the themes from Themes Store.
twitchdatweek said:
Hi all,
First time post, been enjoying all the advice on how to root and all that jazz.
As the title says it; I'm having problems downloading any theme from the app store. Any theme I choose and hit "Download" on it just brings up a window for 1/2 a second that I believe says "Downloading" but never actually does anything. Another weird thing, the other 2 themes that are kind of defaulted for options that you can download both work. I'm not sure if this is a silly question, however I can't seem to figure it out as no one else seems to have this issue.
Random pieces of information:
1. Yes, my phone is rooted, however this issue was still around before I did so.
2. I have the AT&T variant Galaxy S6.
3. I've checked to see if there's any apparent apps I disabled that may cause it but the only app that seems like it may be related is "Theme Store", and that of course isn't disabled.
Thank you!
Click to expand...
Click to collapse
Do a factory reset get the theme then root if it still dont work then call samsung.
Sent from my SM-N910V using XDA Free mobile app
I have a same problem. My phone not rooted. I have package disabler. I enabled all disabled packages, rebooted phone, deleted dalvik, but no succes. I can't create samsung account in phone settings >accounts and theme store do not work. I do not want factory reset, because after needs a lot of time to configure phone.

Google won't accept my email adress in the frp screen

Hi guys,
Don't ask why, at the time being I tought it was a good idea to disable oem in the developer settings while having a custom rom. That having said, I needed to do a complete reset with odin and flash the stock firmware. Because I still had my google account tied to my phone, they now want that I sign in with that account. After many failed attemps I changed the passwort an finally logged in. But then it said that I should use an account which was previously used with the phone. And I am 100% sure that that is the right one, but google tells me otherwise. I read something about a 24h lock if the password is changed. Is it as simple as waiting a day?
I know it is this email, because when I logged into google in the web, it showed me that the device was recently factory reset. It also showed me my phone nummber and I could see apps which I installed on this phone. I only have on, so that must me it?
I'm really lost here. I already searched for ways to contact google, but I came up with nothing email-related to my problem and I really don't wan't to call them. IIs there a working way to bypass it? I know there were some with earlier security patches.
Also, does anybody know, where I could post this in the google forums? I looked at all of them, but none would fit into my problem. The closest I got wouuld have been google play store
Don't know if it's usefull:
Samsung Galaxy S7 (SM-G930F) running 6.0.1 with firmware downloaded yesterday straight from Samsung
Try that:
Thanks for the help, but the problem resolved itself. After waiting for a day I was able to log in using the account I mentioned. Don't know if it was part of the protection to display that the account was not usable or not, but it hat me severely confused.

HELP! Security~Google password glitch?

Have you run into this before and if so how do you fix it?
My kid accidentally triggered his security feature on his new S7 to wipe his phone with too many incorrect entries.
Once he got the phone rebooted he attempted to enter is google account and password. Here in-lies the rub...
He forgot his google password and changed it from the desktop. This should not be an issue. However the S7 would not accept the new google password and wants the original password. The phone is completely locked out.
After making calls (on a different phone) to Samsung, we had it sent in. Samsung cannot even get past this and are now sending him a new phone.
We do not want to go through this ever again as it is very much PITA.
Besides keeping a log of his account passwords in a secret location, how does he get past this in the future?
rosedog said:
He forgot his google password and changed it from the desktop.
Click to expand...
Click to collapse
Don't you need the know the old password before you can change it to a new one?

[Q] Do Samsung Pay cards stay on watch when re-installing phone?

I'm a crackflasher and frequently am reinstalling my phone.
Do the cards listed in Samsung Pay on the watch stay on the watch when re-installing the phone, or do they get erased when the watch syncs with the phone for the first time?
The reason I ask is because when using Android Pay on my phone, if I reinstall the ROM without removing the card from Android Pay first, my banks see it as having it installed on multiple devices. AMEX for example only lets you have the card setup on 3(I think) devices.
Thanks for the info!
MrBrady said:
I'm a crackflasher and frequently am reinstalling my phone.
Do the cards listed in Samsung Pay on the watch stay on the watch when re-installing the phone, or do they get erased when the watch syncs with the phone for the first time?
The reason I ask is because when using Android Pay on my phone, if I reinstall the ROM without removing the card from Android Pay first, my banks see it as having it installed on multiple devices. AMEX for example only lets you have the card setup on 3(I think) devices.
Thanks for the info!
Click to expand...
Click to collapse
They get erased. I've done it twice. I setup my Gear S3 on my Note 2 perfectly, complete with Samsung Pay. I even got a letter from my bank saying my credit card has a "digital account number" associated with it using Samsung Pay. Then I had to reflash the ROM (because I messed it up trying to fix my Group MMS trying to install different versions of messenger apk). When re-registering the Gear S3 with my newly flashed Note 2, the Gear S3 had to do a "soft-reboot". I had to setup Samsung Pay again (enter the credit card number, sign your signature my Note 2, etc.). I got another letter from my bank saying my credit card has a new "digital account number" (which is different from the first one which no longer works). Everything works again.
EDIT *** Whether the first one is still considered "active' in the eyes of my bank, I don't know.
RexEscape said:
They get erased. I've done it twice. I setup my Gear S3 on my Note 2 perfectly, complete with Samsung Pay. I even got a letter from my bank saying my credit card has a "digital account number" associated with it using Samsung Pay. Then I had to reflash the ROM (because I messed it up trying to fix my Group MMS trying to install different versions of messenger apk). When re-registering the Gear S3 with my newly flashed Note 2, the Gear S3 had to do a "soft-reboot". I had to setup Samsung Pay again (enter the credit card number, sign your signature my Note 2, etc.). I got another letter from my bank saying my credit card has a new "digital account number" (which is different from the first one which no longer works). Everything works again.
EDIT *** Whether the first one is still considered "active' in the eyes of my bank, I don't know.
Click to expand...
Click to collapse
Great info! Thank you.
RexEscape said:
They get erased. I've done it twice. I setup my Gear S3 on my Note 2 perfectly, complete with Samsung Pay. I even got a letter from my bank saying my credit card has a "digital account number" associated with it using Samsung Pay. Then I had to reflash the ROM (because I messed it up trying to fix my Group MMS trying to install different versions of messenger apk). When re-registering the Gear S3 with my newly flashed Note 2, the Gear S3 had to do a "soft-reboot". I had to setup Samsung Pay again (enter the credit card number, sign your signature my Note 2, etc.). I got another letter from my bank saying my credit card has a new "digital account number" (which is different from the first one which no longer works). Everything works again.
EDIT *** Whether the first one is still considered "active' in the eyes of my bank, I don't know.
Click to expand...
Click to collapse
2 Questions, did you logged into the same Samsung account for gear manager after the flashing and did you logged in to your Samsung account before starting the pairing process. As far as I know, watch should not reset itself as long as you are pairing with the same phone and user account.
10urshin said:
2 Questions, did you logged into the same Samsung account for gear manager after the flashing and did you logged in to your Samsung account before starting the pairing process. As far as I know, watch should not reset itself as long as you are pairing with the same phone and user account.
Click to expand...
Click to collapse
Hmm...I can't remember whether I'm signed into my phone using my Samsung account when I tried to reconnect the Gear S3 on a newly flashed ROM. I wish I remembered exactly what I did and when I did it. Sorry
I was thinking of using Titanium Backup to backup and restore all the Samsung Gear apps. This may remedy the card erasing solution.
Sent from my Nexus 6 using XDA Labs
If you have the LTE S3, you can pair it with a cheap phone dedicated solely to that task. It doesn't need a SIM, only a WiFi network. Plus a service like Digits, Google Voice, or NumberSync.
10urshin said:
2 Questions, did you logged into the same Samsung account for gear manager after the flashing and did you logged in to your Samsung account before starting the pairing process. As far as I know, watch should not reset itself as long as you are pairing with the same phone and user account.
Click to expand...
Click to collapse
Just a follow up, i just installed nougat update to my s6 edge with wiping data, i logged in to my samsung account and tried pairing phone with gear without resetting the gear, bluetooth pairing worked but as soon as i open gear manager it light reset the gear. After reset it restore all my gear data tho, except settings and widget orders.
I still can't remember whether I was logged into my Samsung account when I paired. It did pair after a light reset but Samsung Pay info was gone and I had to re-register my credit card again.
Lol, I had to redo my cards just after taking the pin code off.
Sent from my ONEPLUS A3000 using Tapatalk
So, having the PIN removed, does it just go directly to Samsung Pay without asking for a PIN when you long press the Back button?
RexEscape said:
So, having the PIN removed, does it just go directly to Samsung Pay without asking for a PIN when you long press the Back button?
Click to expand...
Click to collapse
With my pin removed. I could no longer use Samsung pay. It basically deleted everything pay information wise to my watch. I redid a pin code. And basically started from scratch again. The bank even sent me a new letter about joining Samsung pay.
Sent from my ONEPLUS A3000 using Tapatalk

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