Samsung gear issue - Mate 8 Q&A, Help & Troubleshooting

Have somebody problem with application Samsung Gear, which is a "bridge" between phone and watches? From some update (last week) I cant run an application - always crashes. Factory reset didnt solved the problem.

i have the same problem
i come back to the old apk and all run correctly

It's not the gear manager. It's the gear plug in. I downgraded and it worked for me.

i have the same problem
downgraded wont help

install this http://uptobox.com/3w06pha9n5gi

Related

[Q] Gear 2 will not reconnect to N3

Hey
Got the Gear on release, and have ever since had problems with getting it to reconnect to my Note 3 on phone reboot.
I have no problems with the gear. If i turn it off, or get out of range from my phone it just reconnects no problem.
But if i reboot my phone, the only way to get it to reconnect is by factory resetting the Gear 2. In the gear manager it just hangs.
Ive tried the following:
- Factory reset my Note 3 - Fail
- Tried removing the pairing in gear manager and the reconneting - Fail
- Tried removing the pairing in bluetooth settings - Fail
The only way i can get it to work again is by factory resetting the Gear 2
And ever since i updatede to 4.2.2 I get random reboots on the phone. So it makes it a real hassel to reset the Gear every time..
Anybody else have any issues? Ideas? Help?
Cheers in advance.
Gear Manager won't connect to Note 3
At least you got it to connect in the first place. I've got a rooted Note 3 with a custom ROM. Just got my Gear 2 Neo yesterday. Gear manager won't connect at all, rendering the watch completely useless. I connected to my wife's S4 just fine, but it won't connect to my phone at all.
I've factory reset the Gear - no luck.
Uninstalled and reinstalled Gear manager - no luck.
Tried Xposed root cloak - no luck.
Reflashed my ROM with five different kernels - no luck.
Installed an older version of Gear manager - no luck.
Tried installing the APKs from connection fix for non-Samsung phones here at XDA - no luck.
What's left to try before I send it back for a refund?

Korean Gear S2 not connecting to S6 Edge

Hi all,
I wonder if someone has the same problem as me.
I just got a new gear s2 classic from Korea and it won't connect to Gear manager. it keeps of giving me a message: "check if your phone is compatible and if the gear manager app needs to be updated, then try again".
I have downloaded the latest version of the gear manager, but still same problem. I did reset both the phone and the gear to factory settings and still it won't connect.
anyone have any idea how to fix this issue?
Thanks
I have a Korean phone that works perfectly with my S6 Edge. Took a while to get it paired and I had to restart my phone. That did it.

Gear S2 classic stopped connecting to phone

So, I have an Gear S2 Classic, been woking fine, but, I had not been using it for about a week, so it was all drained from battery, so before I went back to work I recharged it back to full, powered it back up, put it on my wrist, and went to work. didn't think much of it, but a bit later I noticed that I didn't get any notifications, and I checked the watch, and saw the symbol that it wasn't connected.
booted up the app and it couldn't find the watch, checked bluetooth, it was on, etc.
So to make a long story short, I have tried:
Rebooting the phone and watch.
re-installing gear app and accesory service app.
turing on and off bluetooth both on watch and phone.
and last I did now was trying to factory reset the watch.
Install an older versions of gear and accessory service apps.
(this resulted in that I can't use my watch anymore because I can not pair it)
Everytime I enter the Gear app and choose to connect to my Gear S2 I get a "News message" (Not warning or error) saying "Can not download, please try again" and I can choose Cancel or Ok, were Ok just give me the same crap and Cancel closes the app.
I have never had this problem before. im using an HTC 10. the only thing that happened wile I was not using the watch for a week was the 28:th of Nov update for the Accessory Service app. but I have tried going back to Junes version and it still can't pair with my phone anymore, even tho the phone can find the watch.
So anyone have any ideas of what I can do? or do I just have a 300$ watch to put on the shelf? ^^
Elfmirth said:
So, I have an Gear S2 Classic, been woking fine, but, I had not been using it for about a week, so it was all drained from battery, so before I went back to work I recharged it back to full, powered it back up, put it on my wrist, and went to work. didn't think much of it, but a bit later I noticed that I didn't get any notifications, and I checked the watch, and saw the symbol that it wasn't connected.
booted up the app and it couldn't find the watch, checked bluetooth, it was on, etc.
So to make a long story short, I have tried:
Rebooting the phone and watch.
re-installing gear app and accesory service app.
turing on and off bluetooth both on watch and phone.
and last I did now was trying to factory reset the watch.
Install an older versions of gear and accessory service apps.
(this resulted in that I can't use my watch anymore because I can not pair it)
Everytime I enter the Gear app and choose to connect to my Gear S2 I get a "News message" (Not warning or error) saying "Can not download, please try again" and I can choose Cancel or Ok, were Ok just give me the same crap and Cancel closes the app.
I have never had this problem before. im using an HTC 10. the only thing that happened wile I was not using the watch for a week was the 28:th of Nov update for the Accessory Service app. but I have tried going back to Junes version and it still can't pair with my phone anymore, even tho the phone can find the watch.
So anyone have any ideas of what I can do? or do I just have a 300$ watch to put on the shelf? ^^
Click to expand...
Click to collapse
Hy,
I have Gear S2 & HTC 10 too (with Viper10 3.5 ROM)
Got a working combo, hope it will works on your gadgets too
1: in settings / apps - find the 4 app that I've linked, delete all data, than uninstall the apps.
2: turn off bluetooth, and restart the phone
3: install tha apps I've linked
- Gear manager (Samsung Gear 2.2.16070451.apk)
- Gear plugin (Gear Plugin 2.2.03.16082242N.apk)
- Accessory service (Samsung Accessory Service 3.0.24_160630.apk)
- S-Health (S Health 5.3.1.0005.apk)
4: factory reset Gear s2
5: when it wants to connect, turn on bluetooth on phone, start Gear Manager and follow the connect / setup instructions.
6: profit
here is the link
Really like that watch, use it more than 1 year, but it is a pain in the ass to get it work with a non samsung device. Thats why i not buy the s3, dunno that will works with the HTC10 (vith Viper10 ROM), or not...
But this combo works for me, hope it will works for you too... :highfive:
hynar said:
Hy,
I have Gear S2 & HTC 10 too (with Viper10 3.5 ROM)
Got a working combo, hope it will works on your gadgets too
1: in settings / apps - find the 4 app that I've linked, delete all data, than uninstall the apps.
2: turn off bluetooth, and restart the phone
3: install tha apps I've linked
- Gear manager (Samsung Gear 2.2.16070451.apk)
- Gear plugin (Gear Plugin 2.2.03.16082242N.apk)
- Accessory service (Samsung Accessory Service 3.0.24_160630.apk)
- S-Health (S Health 5.3.1.0005.apk)
4: factory reset Gear s2
5: when it wants to connect, turn on bluetooth on phone, start Gear Manager and follow the connect / setup instructions.
6: profit
here is the link
Really like that watch, use it more than 1 year, but it is a pain in the ass to get it work with a non samsung device. Thats why i not buy the s3, dunno that will works with the HTC10 (vith Viper10 ROM), or not...
But this combo works for me, hope it will works for you too... :highfive:
Click to expand...
Click to collapse
Thanks for the awnser and the files, I got a little bit further with it, but smoke and no cigarr. I can start the pair now, but the "connection" fails everytime
Elfmirth said:
Thanks for the awnser and the files, I got a little bit further with it, but smoke and no cigarr. I can start the pair now, but the "connection" fails everytime
Click to expand...
Click to collapse
1: did you unpair the watch in bluetooth settings before try to connect it? i you didnt, give it a shot.
2: dont you have a TWRP backup or Titanium backup of these apps and data from the time when it was worked?
if you have, you can give it a shot too
In my case, when stopped working because the gear app update, i
- did a twrp backup from the actual system&data
- restored the full rom from a previous nandroid backup (created when the watch was worked),
- backed up the working combo with TiBu
- restored the actual nandroid backup
- restored the working gear apps, and data too.
if you have a working nandroid backup too, you can try this. If you dont have, send me a pm, and will try to send you my titanium files
Thanks for the help, have got it working now with a hex-brew between the apps, still can't use november version of the Samsung Gear app, cuz it will just crashar on start, but by using october version of Samsung Gear app and the latest version of Accessoery Service, Gear S and Health app, I got it working. And even got an update for the watch, only backside is that I can't access the stor for apps and watchfaces. But atleast I can use the watch
Elfmirth said:
Thanks for the help, have got it working now with a hex-brew between the apps, still can't use november version of the Samsung Gear app, cuz it will just crashar on start, but by using october version of Samsung Gear app and the latest version of Accessoery Service, Gear S and Health app, I got it working. And even got an update for the watch, only backside is that I can't access the stor for apps and watchfaces. But atleast I can use the watch
Click to expand...
Click to collapse
can you upload somewhere and link the "october version" please?
i've got only the june version...
hynar said:
can you upload somewhere and link the "october version" please?
i've got only the june version...
Click to expand...
Click to collapse
My bad it was July version, but still a little newer. can be found on Here
(And a little update) I reflashed my HTC 10 last night, did a full stock wipe and new install with Android N, and now the Samsung apps works with latest versions and everything is ok.
the only downside I have found before I updated my phone was a massive battery drain on the Gear S2 after I updated it's software and got it working with my phone. went from 100% to 20% in 5h laying on my bedside table.
So gonna see if the reinstall and new software on my phone will solve the Gear S2 drain.
Elfmirth said:
My bad it was July version, but still a little newer. can be found on Here
(And a little update) I reflashed my HTC 10 last night, did a full stock wipe and new install with Android N, and now the Samsung apps works with latest versions and everything is ok.
the only downside I have found before I updated my phone was a massive battery drain on the Gear S2 after I updated it's software and got it working with my phone. went from 100% to 20% in 5h laying on my bedside table.
So gonna see if the reinstall and new software on my phone will solve the Gear S2 drain.
Click to expand...
Click to collapse
What firmware version are you using in N? R U flashed Viper10 4.2?
hynar said:
What firmware version are you using in N? R U flashed Viper10 4.2?
Click to expand...
Click to collapse
I s-offed my device and installed stock unlocked US.
Elfmirth said:
I s-offed my device and installed stock unlocked US.
Click to expand...
Click to collapse
thanks for the answer.
with custom ROM (Viper10 4.2 / 2.28.401.9 fw) still doesnt work
hope it will be fixed soon by Samsung
hynar said:
thanks for the answer.
with custom ROM (Viper10 4.2 / 2.28.401.9 fw) still doesnt work
hope it will be fixed soon by Samsung
Click to expand...
Click to collapse
Yeah, I was on Leedroid 2.28.401.9 before, but had the same issue there as I had on stock MM.
Thats why I decided to try with stock US
No idea what Samsung did in the nov update but it screwed up a lot. Lets Hope they will update and fix it soon. I mailed their dev and wrote bad comment on play store ?

Gear S3 Frontier reconnection issue

Folks hopefully someone can help me with this problem.
I have the gear S3 Frontier and its been perfect since launch but since the last update R760XXU2BQC5 my Bluetooth seems to have gone a little wonky.
My phone is Samsung s7 Edge but since this update my gear refuses to reconnect to the phone at any stage automatically. I can manually reconnect it no problem but this is basically making my gear unusable. Once I leave Bluetooth range the watch goes into stand alone mode and will never come out of it. I've to search again via Bluetooth on my phone to reconnect.
I've tried resetting the gear deleting the gear app on my phone and I cannot get it to work.
Any help greatly appreciated
I had the same problem on my Note 4. I had to reset the watch, then on your phone, go to settings, application manager and look for gear. You'll see that there are 2 entries on the list, named "gear s plug in" and "samsung gear". You need to clear all the data from both of these. Now delete the samsung gear app, reinstall it and this should fix your issue. This was trial and error to begin with, but if you follow these exact steps you should be fine.
Legend mate cheers I deleted one but never noticed the second one
Nice one, did that fix it?
Did for me as I had the exact same problem (thanks Google)

Cannot pair or connect a previously connected watch

Yesterday afternoon my Gear S3 disconnected spontaneously from the phone (Redmi Note 8T) as it does from time to time and I haven't been able to reconnect or pair it again ever since.
I reset the watch, uninstalled and reinstalled the phone app but the pairing never finishes. It goes through the motions both on the phone and the watch, the watch appears in the list of paired BT devices but it always comes up with "Connection failed. Try again." on the watch and goes back to "Pick your device" on the phone app. I am at the end of my witts with this one.
Can anyone help?
I am experiencing the exact same thing, it started this morning. I did install a new ROM last night, no issues so its possible that is related but I'm not seeing anything on the ROM forum about this issue. Did you install a new ROM recently?
archael said:
I am experiencing the exact same thing, it started this morning. I did install a new ROM last night, no issues so its possible that is related but I'm not seeing anything on the ROM forum about this issue. Did you install a new ROM recently?
Click to expand...
Click to collapse
I am just running everything stock, so there may have been an official update to either the Tizen or Galaxy Wearable app in the background but nothing that I have done.
Yeah it seems like it, well I'm glad to know I didn't directly cause it, before your post I wasn't seeing this issue anywhere. I saw some posts from years ago but were fixed with minor changes that didn't work for me.
SOLVED.
FYI this has been resolved.
It was the Samsung Health app on the phone that was hogging the pairing for some reason. In desperation and trying everything possible I removed and reinstalled the Health and after that the S3 paired no problem.
I was very hopeful when I read your message! But that was not my problem. I tried reinstalling and no dice, tried uninstalling and trying to pair and still no luck. I'm glad yours is working now!
paulmin said:
SOLVED.
FYI this has been resolved.
It was the Samsung Health app on the phone that was hogging the pairing for some reason. In desperation and trying everything possible I removed and reinstalled the Health and after that the S3 paired no problem.
Click to expand...
Click to collapse
archael said:
I was very hopeful when I read your message! But that was not my problem. I tried reinstalling and no dice, tried uninstalling and trying to pair and still no luck. I'm glad yours is working now!
Click to expand...
Click to collapse
Try this, it worked for me:
Find "Gear S Plugin" app in All Apps List, force stop, then clear cache, clear data
Remove your Gear S3 from Bluetooth paired device
Uninstall, reinstall both Samsung Health and Galaxy Wearable apps
Restart your Gear S3 and go through setup steps in Galaxy Wearable app again
ardennguyen said:
Try this, it worked for me:
Find "Gear S Plugin" app in All Apps List, force stop, then clear cache, clear data
Remove your Gear S3 from Bluetooth paired device
Uninstall, reinstall both Samsung Health and Galaxy Wearable apps
Restart your Gear S3 and go through setup steps in Galaxy Wearable app again
Click to expand...
Click to collapse
Hey, thanks for the tip, it didn't work for me but I appreciate the attempt to assist.
It did end up being the ROM I was using, an update came out and fixed the issue.

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