Mate 8 Internet Issue with T-Mobile - Mate 8 Q&A, Help & Troubleshooting

I just bought my Mate 8 with build number NXT-L29C636B103, but I have been experiencing mobile data issues with my T-mobile carrier that only when I get 4G symbol, I can go online. Whenever I am getting either 3G or H+, I can not connect to internet at all.
I have tried my wife's T-mobile phone, at the same location, her phone will get 4G LTE, my phone will have 4G, whenever she is getting 4G, I am getting H+ or 3G, which I can not go online anymore but on her phone, it still works.
Is is because of the version of the Mate 8 I am getting or the setting is wrong, please help. I have 5 more days to return this phone if it does not work out. (I really like this phone a lot............)

These international devices do not proclaim signal as LTE, they call it 4G. Most devices do not maintain LTE while phone's on. Signal strength varies from device to device. Use more objective measures such as signal strength meters and speedtest.net app. I have the L10 version (Chinese) and do get LTE. What color and ram you have?
Sent from my HUAWEI NXT-AL10 using Tapatalk

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Here's the differences between 4G which is LTE, and H+
Sent from my HUAWEI NXT-AL10 using Tapatalk

Notification Panel Indicator
badrsj said:
View attachment 3677165View attachment 3677166
Here's the differences between 4G which is LTE, and H+
Sent from my HUAWEI NXT-AL10 using Tapatalk
Click to expand...
Click to collapse
What program are you using to display network speed on your notification panel ?

That's a setting in the phone settings - notification panel and status bar - you can set it there and also take out the carrier name out of there.

badrsj said:
That's a setting in the phone settings - notification panel and status bar - you can set it there and also take out the carrier name out of there.
Click to expand...
Click to collapse
Thanks man! Awesome

ilovejdmtoy said:
I just bought my Mate 8 with build number NXT-L29C636B103, but I have been experiencing mobile data issues with my T-mobile carrier that only when I get 4G symbol, I can go online. Whenever I am getting either 3G or H+, I can not connect to internet at all.
I have tried my wife's T-mobile phone, at the same location, her phone will get 4G LTE, my phone will have 4G, whenever she is getting 4G, I am getting H+ or 3G, which I can not go online anymore but on her phone, it still works.
Is is because of the version of the Mate 8 I am getting or the setting is wrong, please help. I have 5 more days to return this phone if it does not work out. (I really like this phone a lot............)
Click to expand...
Click to collapse
Did you figure out if your mate 8 is catching LTE and if the speeds are comparable to native t-mobile devices?
Sent from my HUAWEI NXT-AL10 using Tapatalk

No still have the issue.

This is the international version L29, without anything like rooting or roming done too it.
Sent from my HUAWEI NXT-AL10 using Tapatalk

NXT-DL00 here on T-Mobile in the USA. No problems using 3G/H/H+

Related

3G/H vs. 4G ---- Tmobile One S rooted question

Whenever I rooted my One S the cell signal display changed to 3G/H vs the 4G cell display I had with the stock tmobile htc one s rom. My question is if this is only a display change or am I actually getting a signal speed and coverage loss with the new rom I rooted on my phone. Thank YOU!!
I am not sure how you rooted, but it looks like you installed the euro version or something
T-Mobile USA has a 3G UMTS network, they just changed the icon to always display "4G", the ROM you flashed shows you more details of what youre really connected to atm than T-Mobile thinks you need to know
3G usually means a UMTS rel.99 connection at max 384 Kbit/s, used for voice or data and saves you battery.
H means HSPA which is also a UMTS 3G technology for faster data, and for eating your battery. Up to 42Mbit download at tmous iirc. (Best case scenario ofc!)
Okay, so I don't have any speed loss just because I may be on a euro rom..... Correct?
Sent from my HTC One S using XDA
Id guess youll be fine, get Speedtest from market and compare your results with ones in threads here where TMo US ppl compare 4G E-peens
Sent from my HTC VLE_U using xda premium
frdd said:
Id guess youll be fine, get Speedtest from market and compare your results with ones in threads here where TMo US ppl compare 4G E-peens
Sent from my HTC VLE_U using xda premium
Click to expand...
Click to collapse
Can you do a speed test. I have the same issue- only because I have my wifes unrooted/stock one s I know there is an issue. She gets a consistent 13 mbps and I am only getting 5 mbps. I've tried different radios (EU vs Tmous) and kernels (fusion) and roms (Maximus vs Viper vs Trickdroid) and I'm not sure what to do next. I am not able to get 4g speeds after have unlocked/rooted...
More history:
Hboot 1.09
CWM was unable to mount so I have TWRP 2.2.0
Rooted and Unlocked initially using Hasoon's Toolkit
My unbranded one s shows h+. Your data hasn't been restricted. Its normal for T-Mobile phones that have been unbranded
Sent from my Nexus 7 using XDA Premium HD app
I'm on T-Mobile US running Euro stock 2.31 rom with 2.21 radio. Attached a picture of speedtest results in San Antonio, TX.
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T-MobileUS HTC One S
I'm on TeamVenom's ROM and mine always says 3G and just G when I'm using data.
JustinRawr said:
I'm on TeamVenom's ROM and mine always says 3G and just G when I'm using data.
Click to expand...
Click to collapse
Yeah that's a rom issue, it's also there on Trickdroid. They claim otherwise and blame it on HTC. I've ran both 2.21 and 2.31 RUU, stayed stock but rooted and never had that problem.
T-MobileUS HTC One S

[Q] LTE on Straight Talk?

Upon using my Straight Talk Nexus 5 with an AT&T sim, I noticed the data connection displayed LTE, which I've never seen before on Straight Talk. Is anybody else noticing this change? As far as I can tell on their website they still only support up to 3G speeds...I'm using the tfdata APN.
Here's pictures of LTE in the status bar as well as my speed test with two/four bars:
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Is this a new thing or does anybody know what's up?
EDIT: after looking further into it I saw people have been getting LTE on the Nexus 5 with Straight Talk since the 15th of November withe new AT&T sim card and tfdata APN settings. I'm still curious however as to why LTE is just kicking in now instead of a month ago when I got the phone, with the same setup.
It's been a few months they started offering Lte service
Sent from my Nexus 5 using XDA Premium 4 mobile app
ST has been supporting AT&T LTE since release of their "new" SIM cards which use the tfdata APN. Not knowing where you live, I suspect AT&T just rolled it out in your area.
Are you using the ST recommended APN settings, or have you modified them slightly as some websites recommend?
This.... The main reason I moved from Note to Nexus 5. Very quick. The other change they made recently is to be more clear on data usage. I think it explicitly states 2.5 GB now before throttling. Be careful with that LTE!
Sent from my Nexus 5 using Tapatalk
amphi66 said:
ST has been supporting AT&T LTE since release of their "new" SIM cards which use the tfdata APN. Not knowing where you live, I suspect AT&T just rolled it out in your area.
Are you using the ST recommended APN settings, or have you modified them slightly as some websites recommend?
Click to expand...
Click to collapse
I'm using the recommended APN settings from apn.straighttalkbyop.com, for zip code 53095, although now I am curious of what changes are recommended, and their benefits?
akenis said:
This.... The main reason I moved from Note to Nexus 5. Very quick. The other change they made recently is to be more clear on data usage. I think it explicitly states 2.5 GB now before throttling. Be careful with that LTE!
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I don't think I've ever gone a month without reaching 2.5 GB on straight talk....
It's not enough!
Anyone get a txt from ST today about an update and to reset you phone? I reset my phone and my wallpaper changed, they add proxy and port back to my APN. Anyone get this or just me?
dingokevin said:
Anyone get a txt from ST today about an update and to reset you phone? I reset my phone and my wallpaper changed, they add proxy and port back to my APN. Anyone get this or just me?
Click to expand...
Click to collapse
I didn't get anything like that.

[Q] Oneplus dropping from mobile network

So my oneplus one occasionally drops from the mobile network. It happens almost daily and it just says no internet connection, no signal bars, no LTE/H+/anything. Only fix is to reboot wich is annoying. Has anyone reported this. Have unlocked and rooted with super-su, no modifications. I wiped cache and dalvic cache with no help. Used the phone few days and it's a constant problem.
I read about one guy with the same problem. He couldn't find a solution though.
Very helpful post..
I have the same problem but no solution yet. dbm values get very high 22453576 sth like that. You tried a different modem?
Sent from my A0001 using XDA Free mobile app
johku12 said:
Very helpful post..
Click to expand...
Click to collapse
Lose the attitude. Maybe there is no fix for it, he was letting you know that. You should be thanking him for taking time out of his day to try to help you. How ungrateful and rude could you be?!
Transmitted via Bacon
Try another sim card. While unlikely, it's still possible it causes the issue.
Very helpful post..
Click to expand...
Click to collapse
If there is no fix, that means one thing: RMA.
http://forum.xda-developers.com/showthread.php?t=2793471
Had similar Problems (With my international OPO)
Flash this radio! It worked for me
I have the same problem and I think it's my sim card.
Had the same problem with my HTC One, and now with OPO.
It's the same sim card so it could be what's causing it.
Not a SIM issue (I think)
ante0 said:
I have the same problem and I think it's my sim card.
Had the same problem with my HTC One, and now with OPO.
It's the same sim card so it could be what's causing it.
Click to expand...
Click to collapse
I was lucky enough to be able to buy 2 1+1s. My wife has an older SIM with no LTE support - great signal.
Mine has LTE, but like above, shows very high # signal in status screen, but signal goes from high to low to no signal. I tried wife's SIM, full signal all the time.
I'm in Canada on Fido (Rogers). Great LTE speeds when it works tho.
I am having the exact same problem, seems to happen when i charge over night on wifi and then after i unplug it in the morning, mobile signal drops . Mobile data section in settings also disappears. Not sure what it could be.
Now that you mention it, I did lose cell signal yesterday. I put it down to being in a bad coverage area, but once I got home it was still dead. Rebooted and it was back up to full bars...
I get it but it comes back if I use aeroplane mode on and off.
I'm in a well covered LTE area and minevnever gets higher than this. Also drops to Edge most of the day.
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Sent from my A0001 using Tapatalk
annoying network issue
Had the same issue with my opo international version using a Telus sim card.
End-up, selling it
Could not allow to miss call or message (which happened quite often)

[Q] i need to know if my g3 is a LTE varient or just 3g

i bought a new g3 i tought it was 3g
then i saw this
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how do i find , if my g3 is 3g or 4g
pls help
vinothnallavan said:
i bought a new g3 i tought it was 3g
then i saw this
View attachment 3216515
how do i find , if my g3 is 3g or 4g
pls help
Click to expand...
Click to collapse
Judging by the fact that your picture very obviously lists several LTE bands, I would wager to guess that yours is an LTE variant.
vinothnallavan said:
i bought a new g3 i tought it was 3g
then i saw this
View attachment 3216515
how do i find , if my g3 is 3g or 4g
pls help
Click to expand...
Click to collapse
Planterz said:
Judging by the fact that your picture very obviously lists several LTE bands, I would wager to guess that yours is an LTE variant.
Click to expand...
Click to collapse
Sure looks like LTE written right on the box, along with supported frequencies...
Sent from my Nexus 5 using Tapatalk
Planterz said:
Judging by the fact that your picture very obviously lists several LTE bands, I would wager to guess that yours is an LTE variant.
Click to expand...
Click to collapse
:crying:
but no 4g option
vinothnallavan said:
View attachment 3216666
:crying:
but no 4g option
Click to expand...
Click to collapse
APN settings? Carrier restrictions/capabilities? I don't know...I don't live in India.
Planterz said:
APN settings? Carrier restrictions/capabilities? I don't know...I don't live in India.
Click to expand...
Click to collapse
i'm living in armenia,
my friend's iphone is on the same network same apn and is getting 4g
vinothnallavan said:
i'm living in armenia,
my friend's iphone is on the same network same apn and is getting 4g
Click to expand...
Click to collapse
Just realized you said iPhone there. [emoji33] Not an "apples to apples" comparison there (pun intended).
Did you verify that the settings inside the APNs match? Same exact carrier and plan? Data roaming turned on/off? A LOT of variables here...
Some ROMs display 4G, and others show LTE on the same network and APN. It could depend on your radio version, as well add internal carrier provisioning settings too (accessed through a dialer code).
Some custom ROMs will let you change what is displayed on the radio icon as well. But that's semantics.
Try a speed test to actually measure throughput.
Sent from my Oneplus One using Tapatalk

Network Settings in the US

What is the best network setting to use for the Mate 9 (MHA-L29) in the US? I'm on AT&T, and it defaulted to "LTE/WCDMA/GSM Auto". The other options are "WCDMA/GSM Auto", "WCDMA only", and "GSM Only".
Should I switch to GSM Only since I'm on AT&T? And would that effect LTE? This is the first time I've purchased an international phone for use in the US, so thiso r anything else about this situation is welcome! Thanks!
Gsm=2g
Wcdma=3g
Lte=4g
gm007 said:
Gsm=2g
Wcdma=3g
Lte=4g
Click to expand...
Click to collapse
Yes. So I guess I should leave it on "LTE/WCDMA/GSM Auto" ?
swordstool said:
Yes. So I guess I should leave it on "LTE/WCDMA/GSM Auto" ?
Click to expand...
Click to collapse
Yes. That means that it would switch automatically. If you select any of the others you will lose 4G. Unless you have bad 4G reception or otherwise have connection problems, there is little reason to move away from auto.
Trixanity said:
Yes. That means that it would switch automatically. If you select any of the others you will lose 4G. Unless you have bad 4G reception or otherwise have connection problems, there is little reason to move away from auto.
Click to expand...
Click to collapse
Cool, thanks! Anything else you know of I need to alter settings on, being that I'm using an international phone in the US?
swordstool said:
Cool, thanks! Anything else you know of I need to alter settings on, being that I'm using an international phone in the US?
Click to expand...
Click to collapse
Not that I'm aware of. However I'm not a US user so I guess I wouldn't know anyway.
On Auto, the phone will (should) detect the network type and respond accordingly.
An app like Network Signal Info will tell you what you are connected to.
I'm using the Chinese version in the USA on the t-mobile network and everything works fine.
Sent from my MHA-AL00 using Tapatalk
DKM119 said:
I'm using the Chinese version in the USA on the t-mobile network and everything works fine.
Sent from my MHA-AL00 using Tapatalk
Click to expand...
Click to collapse
My Chinese version is supposed to arrive tomorrow. I'm on tmobile in DC area. Could you post data speeds. Thanks!
Here they are.
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DKM119 said:
Here they are.
.
.
.
Sent from my MHA-AL00 using Tapatalk
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Click to collapse
Thanks! This is good news. About the same as what I get. But I'm a little sad now. My delivery is delayed a day. It is currently stuck in Belgium. Hopefully it will arrive tomorrow...

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