Hi,
Some time ago mine htc just shut down. I was watching youtube, phone slow down, screen fade out and phone shut down. When i plug usb orange led blik once and pc see phone like Qualcomm hs-usb qdloader 9008.
Anybody have idea what went wrong and is there way to fix it?
Same problem for me, tried vol- + power, but nothing happened, tried to charge, only orange led lights up for 2 sec. or so, when i plug it in the computer, orange led lights up for 5 seconds and in device manager its under Qualcomm HS-USB QDLoader 9008 (COM4)
bataya said:
Hi,
Some time ago mine htc just shut down. I was watching youtube, phone slow down, screen fade out and phone shut down. When i plug usb orange led blik once and pc see phone like Qualcomm hs-usb qdloader 9008.
Anybody have idea what went wrong and is there way to fix it?
Click to expand...
Click to collapse
Hi, i have the same question , have you repaid it ?what did you do ?
No, unfortunate it look like motherboard is dead. Only solution is new motherboard.
Related
Hello!
My sister dropped this SE WT19i phone and after that it stopped working. It doesnt power on, the led's not showing anything while charging nothing! Everything is dead. Only thing that happens is that Qualcomm HS-USB QDLoader 9008 (COM7) shows up in the device manager.
I've googled and it looks like its "hardbricked" is there any way to bring this phone back to life? I tried changing the battery, since the other one gave me 0.0000 volts when cheching it with a multimeter. Now its giving me a steady 3,6 volts but it still doesnt turn on.
I cant seem to connect it with any Flashtool. It's like every software is gone in the phone :/
Help very appreciated! Thanks!
Sorry for the weird title but I went on a road trip up the coast of australia and 5 days in my phone just turned off at about 30% battery and wouldn't charge, no charge icon or anything. Before this it had been turning off or freezing randomly. It was rooted with CM, I took it to this guy in a small town who did phone repairs, indian, and he knew a bit about rooting and stuff, he put the battery onto a volt meter (is that what it's called?) and said there's enough juice that it should be showing that it's charging on the screen or start so he reckons it's bricked. Then he said he doesn't have the tools for un bricking (I thought once a phone is bricked it's ****ed though? and also I thought bricking happens during flashing of roms or kernels and not just during use?)
The only theory I can think of is that I was using a 2.1amp car charger, what do you guys think?
Thanks
lopuandroid said:
Sorry for the weird title but I went on a road trip up the coast of australia and 5 days in my phone just turned off at about 30% battery and wouldn't charge, no charge icon or anything. Before this it had been turning off or freezing randomly. It was rooted with CM, I took it to this guy in a small town who did phone repairs, indian, and he knew a bit about rooting and stuff, he put the battery onto a volt meter (is that what it's called?) and said there's enough juice that it should be showing that it's charging on the screen or start so he reckons it's bricked. Then he said he doesn't have the tools for un bricking (I thought once a phone is bricked it's ****ed though? and also I thought bricking happens during flashing of roms or kernels and not just during use?)
The only theory I can think of is that I was using a 2.1amp car charger, what do you guys think?
Thanks
Click to expand...
Click to collapse
It depends on your definition of "brick".
If you mean it doesn't boot up after flashing something, that is simply a "non-boot" or "bootloop".
If it does not power up at all, charge, or get to the boot phase, then that is likely a "brick".
Does it show up at all when you plug it into a computer via USB? Does any new device show up in Device Manager? (e.g. Qualcomm HS-USB QDLoader 9008, QHSUSB_BULK) Also make sure your drivers are correctly installed.
Elluel said:
It depends on your definition of "brick".
If you mean it doesn't boot up after flashing something, that is simply a "non-boot" or "bootloop".
If it does not power up at all, charge, or get to the boot phase, then that is likely a "brick".
Does it show up at all when you plug it into a computer via USB? Does any new device show up in Device Manager? (e.g. Qualcomm HS-USB QDLoader 9008, QHSUSB_BULK) Also make sure your drivers are correctly installed.
Click to expand...
Click to collapse
yeah it doesn't power up, charge or get to the boot phase I just thought it's weird that it didn't happen while doing something like flashing a kernel, I was just using hangouts. And no it hasn't come up when I plug it into the computer.
Thanks for the info, I guess it's bricked :/ could you offer any explanation as to why? Does it just happen?
How's the logic board, fried?
lopuandroid said:
yeah it doesn't power up, charge or get to the boot phase I just thought it's weird that it didn't happen while doing something like flashing a kernel, I was just using hangouts. And no it hasn't come up when I plug it into the computer.
Thanks for the info, I guess it's bricked :/ could you offer any explanation as to why? Does it just happen?
Click to expand...
Click to collapse
The most important queston was not answered. When you connect the phone to your PC do you see any new device appear in device manager? Like Qualcomm hs-usb qdloader 9008 or LGE androidnet... under the Ports title or qhsusb_bulk under the other devices title. If you dont see any of those or any other device upon connecting then it is true brick.
The exact same thing happened to me last week!
at first it would show the blinking red light when charging but now not even, though it sometimes gets hot.
it does not show up on the device manager.
bitdomo said:
The most important queston was not answered. When you connect the phone to your PC do you see any new device appear in device manager? Like Qualcomm hs-usb qdloader 9008 or LGE androidnet... under the Ports title or qhsusb_bulk under the other devices title. If you dont see any of those or any other device upon connecting then it is true brick.
Click to expand...
Click to collapse
Sorry I thought you meant if it comes up in devices and printers... Sorry haha, but no nothing comes up :/ it had a loose usb port and I haven't touched it in 2 weeks so I don't even know if it's charging or charged enough to come up or if it just doesn't come up, I'll let it charge for a good day or so but thanks, is there anything else I can do? replace the battery? I really loved it, I was in the middle of nowhere when it happened so I got an lg g3 and tbh, I don't like it haha
feeeeeeeeeeeee said:
The exact same thing happened to me last week!
at first it would show the blinking red light when charging but now not even, though it sometimes gets hot.
it does not show up on the device manager.
Click to expand...
Click to collapse
What were you doing when it happened?? sucks
lopuandroid said:
Sorry I thought you meant if it comes up in devices and printers... Sorry haha, but no nothing comes up :/ it had a loose usb port and I haven't touched it in 2 weeks so I don't even know if it's charging or charged enough to come up or if it just doesn't come up, I'll let it charge for a good day or so but thanks, is there anything else I can do? replace the battery? I really loved it, I was in the middle of nowhere when it happened so I got an lg g3 and tbh, I don't like it haha
Click to expand...
Click to collapse
Well at this point it can be just a broken usb port on the phone or the whole motherboard is just a trash. You should see a new device appearing even wihtout having a battery.
dicecuber said:
How's the logic board, fried?
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Click to collapse
I don't think so, opened it up looks all good, I would post a picture except I can't use my camera on my lg g3 at 5% even when it's plugged in! ..
bitdomo said:
Well at this point it can be just a broken usb port on the phone or the whole motherboard is just a trash. You should see a new device appearing even wihtout having a battery.
Click to expand...
Click to collapse
oh really? hmm well what troubleshooting can I do? any cheap parts I could order to replace?
lopuandroid said:
What were you doing when it happened?? sucks
Click to expand...
Click to collapse
i was watching a video and the feed cut out because wifi disconnected and refused to reconnect, stuck "turning on". The phone was a bit hotter than usual but not alarmingly so. l
eft it charging overnight and in the morning it was completely off and wouldnt turn on again.
Hello,
so here's what happened: I got a fully working N5 with 16GB and a 32GB version which has a broken screen.
Today I tried to replace the logicboard of the 16GB version with the one built into the 32GB one.
The phone didn't start up, neither it reacted to getting plugged into a charger (usb pc & wallcharger both didn't do anything).
I came to the conclusion that the logicboard of my 32GB N5 must be broken aswell, so I put the original 16GB logicboard back in.
The phone booted up normally when all of the sudden it just turned itself off after 5 minutes.
Since then it doesn't start up anymore. Having it plugged in into the charger doesn't do anything either.
I've already tried to get it into bootloader etc but nothing works.
The phone simply doesn't turn on anymore.
When I had it plugged in on my pc I once got a NON-flashing red light, but it seems like I can't reproduce this.
Any ideas?
It would be nice if there is anybody who could help me with my problem.
Swapping the logic board shouldn't prevent the v phone from booting unless something happened during the swap process.
When connect to a windows computer, do you see anything about qhusb load in device manager?
audit13 said:
Swapping the logic board shouldn't prevent the v phone from booting unless something happened during the swap process.
When connect to a windows computer, do you see anything about qhusb load in device manager?
Click to expand...
Click to collapse
After holding the powerbutton + vol up + vol down "QHSUSB_BULK" popped up
That type of "device" is an indication of a hard brick. Disconnect and reconnect without touching anything on the phone. If you see something similar with 9008 in the device name, it could be a soft brick.
After installing a driver it showed up as Qualcomm HS-USB QDLoader 9008. Followed a tutorial using "BoardDiag" to unbrick the device. unfortunately the device remains "dead", no sign of life
:crying:
After having it appear as a "...9008" in your computer, disconnect it from the computer and leave it alone for about 30 minutes. After 30 minutes, try and boot to the bootloader.
Good morning to all,
my sister's XT1032 died yesterday morning after some random reboot. When I put on charge led remains white and fixed. I try with holding power and vol- for more than 2 minutes but nothing, I tried to remove battery for some minutes without any success https://www.youtube.com/watch?v=qZhAabwi24M
I just want to recover pics, what can I do?
Hm... By the symptoms you described... And removing the battery didnt' help...
A hard brick, it is. You should go to this thread and follow the tutorial.
Thanks, I will surely try. What do you think about this http://forum.xda-developers.com/moto-g/help/moto-g-xt1033-fix-dead-battery-t3510296 ?
Don't think this has to do with the battery.
If you connect the phone to your computer and it's recognised as "qhsusb_dload" or "Qualcomm HS-USB QDLoader 9008", then it's definitely hard bricked. Otherwise, no idea. It might be the battery
I've got an unlocked 128GB dual-sim HTC U11 (marking on the back says 2PZC300 U-3u), bought in Taiwan last year but I'm currently using it in Sweden (Europe). Haven't had any major problems up until now, except for some touch screen issues.
This morning I for some reason navigated into the update section of the settings menu, and saw that there was a new update available (I believe it was 2.42.617.1, containing the December Android security updates and "system enhancements"). My phone was not connected to the charger at the time but close to 100% charged and had Wi-Fi access. I downloaded the update and chose to install it. I haven't had any battery issues and it didn't prompt me to plug the phone into a power source.
It proceeded to start the update, but somewhere around 64% it seemed to get stuck for a while, slowly moving to 65% or so after a few minutes. I then left the phone for a while and took a shower. When I came out of the shower the screen was completely black. I left it for a while, but nothing happened. I then tried to long press the power button, but it was still dead.
Now it seems to be completely bricked. Power button does nothing. Volume down plus power button for 2 mins does nothing. Plugging it into the charger does nothing. When I connect it to my Win10 PC using the USB cord it does show up as "COM3" and the driver is "Qualcomm HS-USB QDLoader 9008 (COM3)". It is not recognized by HTC Sync Manager. Feels like I'm in deep ****... And I haven't in any way rooted it or installed anything custom. I'm so disappointed that something like this can even happen.
If anyone here has any ideas I'd be eternally grateful... I'm hoping I won't have to send it in, since that probably means I'll be without the phone for a month or something and probably lose all the data on it (some photos which have not been backed up)... And I'm not even sure if I can send it in here in Sweden. Since it was bought in Taiwan I guess I might have to send it back there.
TrialsOfTime said:
I've got an unlocked 128GB dual-sim HTC U11 (marking on the back says 2PZC300 U-3u), bought in Taiwan last year but I'm currently using it in Sweden (Europe). Haven't had any major problems up until now, except for some touch screen issues.
This morning I for some reason navigated into the update section of the settings menu, and saw that there was a new update available (I believe it was 2.42.617.1, containing the December Android security updates and "system enhancements"). My phone was not connected to the charger at the time but close to 100% charged and had Wi-Fi access. I downloaded the update and chose to install it. I haven't had any battery issues and it didn't prompt me to plug the phone into a power source.
It proceeded to start the update, but somewhere around 64% it seemed to get stuck for a while, slowly moving to 65% or so after a few minutes. I then left the phone for a while and took a shower. When I came out of the shower the screen was completely black. I left it for a while, but nothing happened. I then tried to long press the power button, but it was still dead.
Now it seems to be completely bricked. Power button does nothing. Volume down plus power button for 2 mins does nothing. Plugging it into the charger does nothing. When I connect it to my Win10 PC using the USB cord it does show up as "COM3" and the driver is "Qualcomm HS-USB QDLoader 9008 (COM3)". It is not recognized by HTC Sync Manager. Feels like I'm in deep ****... And I haven't in any way rooted it or installed anything custom. I'm so disappointed that something like this can even happen.
If anyone here has any ideas I'd be eternally grateful... I'm hoping I won't have to send it in, since that probably means I'll be without the phone for a month or something and probably lose all the data on it (some photos which have not been backed up)... And I'm not even sure if I can send it in here in Sweden. Since it was bought in Taiwan I guess I might have to send it back there.
Click to expand...
Click to collapse
I would try removing sim and sd card ( if there is one) and then try power and power and volume down combo. Just my 2 cents. Good luck.
hammered58 said:
I would try removing sim and sd card ( if there is one) and then try power and power and volume down combo. Just my 2 cents. Good luck.
Click to expand...
Click to collapse
Thanks for your reply. I just tried removing the SIM card (don't have an SD card) and then attempting to start it normally and attempting to start with power and volume down. Unfortunately no change And it still behaves in the exact same way when connected to the PC (shows up as COM3)... Feels like it's really bricked I'm so shocked to be honest, that a regular OTA update can completely brick the device like this Maybe I'll have to send it in after all.
try to google search Qualcomm HS-USB QDLoader 9008 no tools to flash it
if it in warranty send it to htc
seem to hardbrick
me ever happend in lg optimus gk korea
i am flashing firmware but not finish i took usb cable out...can power on but when connrct to pc it show Qualcomm HS-USB QDLoader 9008 same you
try to download driver Qualcomm HS-USB QDLoader 9008 and flash it not work
last... i sale it for parts
centrino3 said:
try to google search Qualcomm HS-USB QDLoader 9008 no tools to flash it
if it in warranty send it to htc
seem to hardbrick
me ever happend in lg optimus gk korea
i am flashing firmware but not finish i took usb cable out...can power on but when connrct to pc it show Qualcomm HS-USB QDLoader 9008 same you
try to download driver Qualcomm HS-USB QDLoader 9008 and flash it not work
last... i sale it for parts
Click to expand...
Click to collapse
Hi Centrino! Thanks for your reply. Yep, I guess I'll have to send it in. I did try to google a bit and that was the feeling I got as well, that it really is hardbricked and very hard to fix. I wonder if I just happened to hit some very unfortunate circumstances to have this happen or if it's some more widespread bug... Guess we'll see if anyone else sees the same thing during the coming days.
TrialsOfTime said:
Thanks for your reply. I just tried removing the SIM card (don't have an SD card) and then attempting to start it normally and attempting to start with power and volume down. Unfortunately no change And it still behaves in the exact same way when connected to the PC (shows up as COM3)... Feels like it's really bricked I'm so shocked to be honest, that a regular OTA update can completely brick the device like this Maybe I'll have to send it in after all.[/QUOT
I found this on the HTC website regarding different key combos, may be worth a shot if you have not tried already,
Click to expand...
Click to collapse
hammered58 said:
TrialsOfTime said:
Thanks for your reply. I just tried removing the SIM card (don't have an SD card) and then attempting to start it normally and attempting to start with power and volume down. Unfortunately no change And it still behaves in the exact same way when connected to the PC (shows up as COM3)... Feels like it's really bricked I'm so shocked to be honest, that a regular OTA update can completely brick the device like this Maybe I'll have to send it in after all.[/QUOT
I found this on the HTC website regarding different key combos, may be worth a shot if you have not tried already,
Click to expand...
Click to collapse
Thanks a lot Hammered. I did try those combos, unfortunately to no avail I think I'm really SOL.
Click to expand...
Click to collapse
Maybe connect ur phone to a pc and leave it for few hours.
gm007 said:
Maybe connect ur phone to a pc and leave it for few hours.
Click to expand...
Click to collapse
Thanks, I'll give it a try... I've pretty much given up though Think I'll have to send it in.
So now how it is?
I have u11 dual sim, last night i had update ota so it 100% done and restart but not on sceen, i try soft reset but it only vibrares and silent , my battery 100%
I think ota form htc have problem .
Do you have any idea ?
bitmat said:
I have u11 dual sim, last night i had update ota so it 100% done and restart but not on sceen, i try soft reset but it only vibrares and silent , my battery 100%
I think ota form htc have problem .
Do you have any idea ?
Click to expand...
Click to collapse
I had to send the phone to HTC for a motherboard replacement.
What does it say when you plug your phone into the computer with the USB cable? Do you see it as COM3 and Qualcomm HS-USB QDLoader 9008? If you do, you might've encountered the same problem I had
TrialsOfTime said:
I had to send the phone to HTC for a motherboard replacement.
What does it say when you plug your phone into the computer with the USB cable? Do you see it as COM3 and Qualcomm HS-USB QDLoader 9008? If you do, you might've encountered the same problem I had
Click to expand...
Click to collapse
Was the repair covered by the HTC warranty? If not, what was the cost of the repair? Did HTC say what caused the issue? How long did it take to get the repair done? Sorry about all the questions but I had to send my U11 in to the HTC service center here in the US and I wanted to understand the cost and turnaround time. Thanks.
mauiblue said:
Was the repair covered by the HTC warranty? If not, what was the cost of the repair? Did HTC say what caused the issue? How long did it take to get the repair done? Sorry about all the questions but I had to send my U11 in to the HTC service center here in the US and I wanted to understand the cost and turnaround time. Thanks.
Click to expand...
Click to collapse
Yep, I'm in Sweden and they didn't charge me anything even though the phone was bought in Taiwan. They did not say what caused the issue, just repaired it and sent it back. Unfortunately I lost all my data. It took a little bit more than a week. The repair center in Europe is located in Poland so I sent it to a Swedish "agent" and they sent it to Poland, considering that the turn-around time was very good.
TrialsOfTime said:
Yep, I'm in Sweden and they didn't charge me anything even though the phone was bought in Taiwan. They did not say what caused the issue, just repaired it and sent it back. Unfortunately I lost all my data. It took a little bit more than a week. The repair center in Europe is located in Poland so I sent it to a Swedish "agent" and they sent it to Poland, considering that the turn-around time was very good.
Click to expand...
Click to collapse
Thanks for replying.
Wow! Seems like EU HTC customer service and repair center is much more considerate and positive experience than the US counterpart. It's a damn shame. Maybe HTC isn't as big a company in the US and not as popular in the US than it is in China and Asia and even the EU.
Sent from my HTC6545LVW using Tapatalk
Taiwanese and USA devices have a one time "oops" warranty where you can have your phone fixed once no matter the problem at any time during its life. Europe doesn't get such luxuries.
shivadow said:
Taiwanese and USA devices have a one time "oops" warranty where you can have your phone fixed once no matter the problem at any time during its life. Europe doesn't get such luxuries.
Click to expand...
Click to collapse
I did a quick search on the HTC "Uh Oh" warranty and the U11 is not covered. Oh well.
I am still holding out that the fix for my U11 will not be too complicated and that HTC will have pity for me. Ha! Next week will be 3 weeks since the phone was admitted into the repair center queue. In the meantime I have my new HTC U12+ and I've been using it for the last three days now. I've not toyed with the U12+ and will be keeping stock for now.
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