Nexus 5 deep sleep problem - Nexus 5 Q&A, Help & Troubleshooting

Hey xda people,
yesterday i checked the inside of my N5 because i wanted to order a new flex cable since i have the all too famous no mic on call problem which i fixed with a bit of electrical tape.
I removed the tape and assembled the phone again to reduce the stress on the mainboard until the new flex cable arrives. Since today though, i am having issues with the screen. It went scrambled and glitched out a bit, and whenever i turn the phone off (stand-by) and leave it for a few minutes, only the backlight will turn back on and stay on (can't power it off by power button, have to reboot it by holdong the power button).
Did anyone else here ever have the same issue? Is it the mainboard failing? Or the screen connector? Or is it a software issue?

I think it's too much of a coincidence that this occurred immediately after you opened the phone up.
Based on this, I believe you may not have reassembled the phone exactly the way it was, some connection slightly loose. I'd open it up and take another look, follow a few youtube guides and compare.

eddiehk6 said:
I think it's too much of a coincidence that this occurred immediately after you opened the phone up.
Based on this, I believe you may not have reassembled the phone exactly the way it was, some connection slightly loose. I'd open it up and take another look, follow a few youtube guides and compare.
Click to expand...
Click to collapse
couldn't type out the whole thing properly since i was on my phone.
anyway, this is definitely not the case since i haven't really "disassembled it" i only took the back cover and mainboard cover off to put the quick fix for the flex cable problem in place. i didn't do anything other than that.
a quick update on the status though: the screen doesn't work at all right now, the phone became completely unusable and it only flickers on if i press on the flexcable on the mainboard so probably something on the other side of the mainboard is broken... does anyone know which cable on the mainboard is the display connector? is the flex cable in any way linked to the display?

another quick update: i put the tape back in place and it works again, but i'd really like to know how to fix this without having a bulge on the back of my phone :/
if someone could give me some insight on how the LCD is wired on the N5, that would be great (backlight works, my concern is the actual "image data" channel).
Can't really find it in the service manual

Maybe the new flex is damaged... Is it originale?
Inviato dal mio P6000 Pro utilizzando Tapatalk

Terfysgol said:
Maybe the new flex is damaged... Is it originale?
Inviato dal mio P6000 Pro utilizzando Tapatalk
Click to expand...
Click to collapse
Should be original. I think the mainboard is damaged from the pressure, when i press on a certain spot on the mainboard (not the flex) the display works. However this works less and less the more i do it of course, so i think the mainboard will die soon, probably going to have to get a new phone.

Related

Want your opinion on this phone black screen issue (see picture)...

My wife's phone got water damaged a few days ago and I took it apart and removed as much water as possible and put it in a bowl of rice to set.
I finally tried turning it on today and it seems to work fine (I think, syncs etc.) except that the screen does not power on. I can see the backlights when I look at it from an angle so it appears to receive power of some kind.
I took it apart further to see if I could see anything and I found that on the display cable there is a black area which looks like it is damaged/burnt on the cable. There was also a little bit of black on the connector but I believe I got most of that cleaned off, but the area on the cable does not seem to be able to be cleaned.
I don't really know anything about electronics or parts of a phone and was wondering if anyone that did could suggest what my next steps would be to restore the phone/screen to operational condition? Part replacement etc.
Thank you.
It sounds like the chip connected to that cable got fried, hence the burnt spots.
Sent from my X10 using XDA App
kindred7 said:
It sounds like the chip connected to that cable got fried, hence the burnt spots.
Sent from my X10 using XDA App
Click to expand...
Click to collapse
If that's the case I'm assuming there isn't much I can do? I don't want to solder anything but could can replace anything that just snaps in.
Thanks.
tripleoptic said:
If that's the case I'm assuming there isn't much I can do? I don't want to solder anything but could can replace anything that just snaps in.
Thanks.
Click to expand...
Click to collapse
Bump for last ditch effort to get some opinions before giving up.

Dead Nexus: Color Noise Screen

My nexus was working fine, I received a call, answer it, after the call my nexus screen was unresponsive. After that the screen only shows a colored noise.
I thought it was the screen, but I replaced with a broken glass (working) screen a it have the same symptom. The problem seems to be a hardware one, I hard reset it, disconnect everything, replaced the usb board, but it looks is the main board the problem or (2 bad screens?)
Does anyone have seen this?
I attached a pic of the problem.
I would definitely say its a problem are you on stock are you rooted?
Sent from my Nexus 5 using Tapatalk
Pretty sure it's the display ribbon port or cable. I've seen this a few times in the last couple of months.
spinninbsod said:
I would definitely say its a problem are you on stock are you rooted?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I'm rooted on android L, but it doesn't seem to be software because as soon as I turn on the phone it shows the noise instead of the Google logo and android animation
Sandman-007 said:
Pretty sure it's the display ribbon port or cable. I've seen this a few times in the last couple of months.
Click to expand...
Click to collapse
What you call the display ribbon? The one that connect to the usb board on the bottom of the battery? Can it be replaced?
2fastkuztoms said:
I'm rooted on android L, but it doesn't seem to be software because as soon as I turn on the phone it shows the noise instead of the Google logo and android animation
What you call the display ribbon? The one that connect to the usb board on the bottom of the battery? Can it be replaced?
Click to expand...
Click to collapse
No the ribbon cable from the motherboard to the LCD. Yes it can be replaced.
Either the screen or flex cable. In extremely rare cases it could even be the motherboard.
Lethargy said:
Either the screen or flex cable. In extremely rare cases it could even be the motherboard.
Click to expand...
Click to collapse
I suspect a bad ground or something related with the cable. When I touch the cable the screen start working. Ordered the flex cable, let see if it fix it, i let you know.
2fastkuztoms said:
I suspect a bad ground or something related with the cable. When I touch the cable the screen start working. Ordered the flex cable, let see if it fix it, i let you know.
Click to expand...
Click to collapse
I've actually seen this happen when a device overheats (I'm looking at you Droid Razr >.>)
Custom Kernels sometimes have this issue as well.
However, if it's constant, a hardware issue is more likely, I'm just giving out a possible idea.
Beauenheim said:
I've actually seen this happen when a device overheats (I'm looking at you Droid Razr >.>)
Custom Kernels sometimes have this issue as well.
However, if it's constant, a hardware issue is more likely, I'm just giving out a possible idea.
Click to expand...
Click to collapse
About 5 or so people have had such issue. None were because of custom kernels (and I don't think overheating either). Either a replacement screen or flex cable fixed it for them. Hardware issue, happens.
Thanks to all.
Todays update:
The flex cable arrived today, installed it, assembled the rest of the phone and bingo! Phone is working fine!!!
Happy again with my nexus, i was almost convinced to jump to the g3 but I really love my red nexus.
I had the same issue reported here: http://forum.xda-developers.com/google-nexus-5/help/hbo-screen-death-t2811070
FlexCable was broken
Cheers
Tom

Damaged daughterboard connector from mainboard. Data still recoverable?

Hi all,
A follow up to my enquiry here about a badly damaged phone: forum.xda-developers.com/google-nexus-5/help/transplanting-main-board-data-recovery-t3253789.
I ordered a second Nexus 5 with the intention of transplanting the first mainboard into the second body, only to discover the first motherboard has a damaged daughterboard connector from the initial accident. The daughterboard connector/pins (?) aren't attached to the mainboard anymore. Photos here (that's the disconnected socket/connector next to the board):
cl.ly/142v473d2s17
cl.ly/33461J0K1Q2d
cl.ly/2S190F1v2M2c
In spite of the missing socket, I actually tried connecting it to the rest of the phone and powering it on anyway - no luck however. Didn't budge after holding down the power button. I can confirm that the rest of the second phone works when I plugged it all back together with it's mainboard.
Questions then - is it possible for a professional (presumably) to reconnect this and get the board back up and running? Or is my motherboard and data completely gone at this point?
I realise the solution probably won't be cheap at this stage, however I really want to recover some of the data off that phone and I'm just hoping that's in some way shape or form possible.
Thanks for any advice. Having a bad run of luck and really hoping for a bit of a holiday miracle with this now...
rflxion said:
Hi all,
A follow up to my enquiry here about a badly damaged phone: forum.xda-developers.com/google-nexus-5/help/transplanting-main-board-data-recovery-t3253789.
I ordered a second Nexus 5 with the intention of transplanting the first mainboard into the second body, only to discover the first motherboard has a damaged daughterboard connector from the initial accident. The daughterboard connector/pins (?) aren't attached to the mainboard anymore. Photos here (that's the disconnected socket/connector next to the board):
cl.ly/142v473d2s17
cl.ly/33461J0K1Q2d
cl.ly/2S190F1v2M2c
In spite of the missing socket, I actually tried connecting it to the rest of the phone and powering it on anyway - no luck however. Didn't budge after holding down the power button. I can confirm that the rest of the second phone works when I plugged it all back together with it's mainboard.
Questions then - is it possible for a professional (presumably) to reconnect this and get the board back up and running? Or is my motherboard and data completely gone at this point?
I realise the solution probably won't be cheap at this stage, however I really want to recover some of the data off that phone and I'm just hoping that's in some way shape or form possible.
Thanks for any advice. Having a bad run of luck and really hoping for a bit of a holiday miracle with this now...
Click to expand...
Click to collapse
Hi
Sorry for your problems. To help yourself understand how your Nexus 5 hardware is put together you should take a look at the youTube video posted by LE55ONS "Nexus 5 Teardown" -. Just do a search for LE55ONS in YouTube. He has posted many very well made videos on how to repair smartphones.
It will show you every aspect of the hardware.
I hope that helps you
Bigbossradio said:
Hi
Sorry for your problems. To help yourself understand how your Nexus 5 hardware is put together you should take a look at the youTube video posted by LE55ONS "Nexus 5 Teardown" -. Just do a search for LE55ONS in YouTube. He has posted many very well made videos on how to repair smartphones.
It will show you every aspect of the hardware.
I hope that helps you
Click to expand...
Click to collapse
Thanks but this doesn't really address what I've asked regarding the damaged connector.
I would say, in theory it should be possible to reattach that connector with the proper reflow equipment, but it rather depends on how much damage was done when it was pulled off the board. If it is just the solder that let go then not so bad, but if any of the copper pads/traces on the main board stayed attached to the connected when it got torn off then it becomes a much more difficult repair. The puzzling part is even with that connector removed you would think the main board would still be able to power up, with obviously the ports attached to the flex board not being available so that makes me wonder if perhaps other damage has been done to the main board? You could confirm this by seeing if can power up the other working Nexus with that same connector unplugged. If the other one powers up then that's a pretty strong indication you've got additional damage beyond just the torn off connector.

Bought replacement LCD, replaced my broken one and now my touch doesn't work

Title explains all. I'm in a tight bind with money too..
I want to believe I can just reflash stock via odin and it will come back. Or is there something else I can do to make this work?
It sense touch 10% of the time, but it's never enough to unlock my phone or do anything with it.
Edit: the new screen worked perfectly before I did the operation. Don't know what went wrong. I didn't scratch or bend anything to my knowledge. The process took about 10 minutes and went really smooth.
kanzenmuketsu said:
Title explains all. I'm in a tight bind with money too..
I want to believe I can just reflash stock via odin and it will come back. Or is there something else I can do to make this work?
It sense touch 10% of the time, but it's never enough to unlock my phone or do anything with it.
Edit: the new screen worked perfectly before I did the operation. Don't know what went wrong. I didn't scratch or bend anything to my knowledge. The process took about 10 minutes and went really smooth.
Click to expand...
Click to collapse
Hello, I repair cellphones for a living. And it depends on a lot of things. My guesses are three things. From most likely to least likely.
1. You said that everything was working fine before you changed ROMS, it could be an incompatibly issue between the screen and the software. A lot of aftermarket screens are mostly compatible with stock, a lot have compatibility with custom ROM. It could be an issue solely on the software and not related to the screen.
2. There isn't a solid connection on the LCD connector, that usually happens with during installation, sometimes if the device is set down hard or dropped knocking the connection loose.
3. It's a defective screen. It happens sometimes. It's not uncommon for a screen to appear fine but after a few hours it acts up. It could have just been a coincidence that you noticed or went defective when you flashed (not saying flashing is responsible for this scenario).
Flash back to stock and then you'll have a great chance of to see which out of the 3 are responsible. Cheers.
I repair iphones, android devices, laptops, ect.
Sent from SM-G900Pkltespr
There are only 2 flex cables on the S5 LCD. Make sure the primary (top flex) is seated correctly, then the easiest thing to check before taking the screen back off is the flex under the battery cover. You will see a little screw near the lower right of the battery with a little cover. Pull up that cover while the battery is out and make sure that cable is seated correctly. If both flex cables are seated correctly then it can only be 1 of 2 things IMHO, the screen you purchased is defective or you bent some pins on the mobo where the flex cables attach. I don't think it's a rom issue.

Nexus 5 Audio and Black Screen Issues

Hi everyone, I'm have an issue with my Nexus 5 and hoping someone here can tell me whats going on.
It started off with the sound always cutting out, and I have to press the back part near the "S" logo for it to return.
Eventually the screen would go black but I can clearly see a back light is on. Now not only does the sound cut out, and screen goes blank.
It has become very sluggish to reboot it. I hold the power button until the phone reboots "Google" logo appears and the android animation. Now during this time the phone will be so slow to the point of being crippled out and i have to reboot it again and again until it is normal speed returns. Often it will black out during this time.
I'm just trying to understand what is failing. I tried safe-mode and it still has the issue. I cleared cache, reset the phone everything, nothing appears to fix the issue at all.
edit: I forgot to add, when I'm on YT or listening to music or browsing the web, even though the screen is blank with just the back light on, the sound is still going (when it works). I get text/call notifications still during this time.
My Phone Details.
Nexus 5
Android version, 6.0.1 (MOB30Y)
no ROOT
No replies at all, I guess I may have to garbage the phone. Idk what else to do with this device to fix it.
Please don't throw it away.
You said that pushing at a specific spot fixes the problem (or improves the audio situation). This means that it's a hardware problem. I have disassembled it many times and I know the layout. Behind the 'S' of NEXUS is actually the motherboard cover, and under it are 2 connectors; one for the battery and one for an extra 'board' that is located right underneath the LG logo on your back cover. On that 'board' is your screen connector, and also the speaker rests on there, as well as the primary microphone, 3G and 4G antennas and of course the USB port. The connector for this extra board is actually located a bit to the left on the 'S' (when you look at your phone from the back, it's more below the camera).
Now I have to note this: While using my phone, I have experienced some UI hiccups. At random times (very rarely) everything would just freeze for a few minutes, though music would still play. The power button was useless apart from the hard reset, it was so badly stuck. This was a software problem, although it appeared MOST at one point when my motherboard was faulty. Since I got a new device, it happened again but only once. I'm not sure that this is what you are experiencing. If this is the case, then it's a software fault. Never happened on CM so you can give it a try.
But since it's probably a hardware problem, you can always check it out yourself. Obviously if you have warranty you are covered. Otherwise, you can try disassembling it, at least take the back cover and the motherboard cover off, it's ridiculously easy, there is a disassembly guide from ifixit (I think) online, just be careful not to break the clips of the back cover (xp talking). If you open it, keep away metal things and the first thing you do after you remove the motherboard cover is remove the battery (xp talking again). Obviously turn off the phone properly before you attempt anything. Everything is sensitive in there so be careful. What you should look for is the long connector that connects the extra board that is located at the bottom of the phone with the motherboard. That's what you are pushing so if it's not sitting correctly, then that's your problem.
Plus, everything in there, apart from the motherboard, is cheap and can be found on eBay so don't worry if something is broken (unless it's the motherboard, then no hope ).
I hope I helped.
Firstly thanks for the reply. I did manage to remove the back and get to the connector you were saying. I reseated this and noticed the phone was working much better. I noticed the following still.
When it starts acting slow/crippled pressing this connector fixes the issue. However once the screen goes black with just a backlight this method is rendered useless. Also sometimes when I plug in the wire to charge it will cripple and or go black. So I wondering if the board is shot as you suggested to order a new one, or is it the connector strip ?
Again thank you for the response.
It seems like this board is causing everything. First, check the connector on the motherboard. Make sure that nothing is wrong on the motherboard. Then you can remove the bottom black plastic thing that has the speaker on it and 2 antennas. Then, inspect this board. Check the connector of the display. There is only one big connector on it. This board is glued on the frame of the phone. You can remove it but do it carefully. Do it slowly so that you don't break it. First, remove the antennas extension cables from either this board or the motherboard, and then pull it out.
This board is definately responsible for the black screens and audio issues (unless your display is faulty, check its connector), but I'm not sure about the phone being sluggish. Since this board offers input to the motherboard, I suppose that it could be its fault.
Remove it and inspect everything. Then, if you want, you can order a new one. If you come across D820 and D821 models, I don't think that this part of the phone has anything to do with it so don't worry.
I will take a further look into this for sure, and report back. If you can provide which motherboard is required for my device, so I can also read into this and so that I may order it right-away. Is there any model number or something that indicates which board to order once it is open?
Thanks again!
omega59 said:
I will take a further look into this for sure, and report back. If you can provide which motherboard is required for my device, so I can also read into this and so that I may order it right-away. Is there any model number or something that indicates which board to order once it is open?
Thanks again!
Click to expand...
Click to collapse
You don't need to change the motherboard, not to mention it's very expensive and hard to find. What you need to replace is probably the flex cable that goes below the battery. For example this.
This is not model specific, you can use it with all available Nexus 5 models (D820/D821, 16/32GB) so it doesn't matter what device you have.
FYI, if you think that you should replace your motherboard (you probably shouldn't), you need to take into account the storage (16/32GB) and the network differences (D820 or D821, the only difference is about the 4G networking, the american version has some bands enabled and some others disabled, and vice versa)
Okay, I just ordered the replacement flex cable. It is going to take about a month before it arrives from HK , I hope it fixes the issues. I will respond to this post once it is here and installed. Thanks again.
http://www.ebay.com/itm/271660361300?_trksid=p2060353.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT
omega59 said:
Okay, I just ordered the replacement flex cable. It is going to take about a month before it arrives from HK , I hope it fixes the issues. I will respond to this post once it is here and installed. Thanks again.
http://www.ebay.com/itm/271660361300?_trksid=p2060353.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT
Click to expand...
Click to collapse
in the meantime, pray it isnĀ“t a motherboard issue, the conector can go bad and lose a few solder joints
I have exactly the same problem... I unmounted motherboard and clean everything but didn't help to much... did you find any solution ??
Siamer no solution just waiting for my delivery of the part. However it is getting worse with the blackscreens and crippled lag.
omega59 said:
Siamer no solution just waiting for my delivery of the part. However it is getting worse with the blackscreens and crippled lag.
Click to expand...
Click to collapse
my is the same. sometimes is working for few hours without any problems and than starting again, on the biggining it was power button problem but not I don't even touch that button (I use vol button to turn on) and sometimes screen getting black (with backlight on) and can't do anything so have to reboot... it's so anoying! Hope that parts will fix it, please let me know if you will find some solution. Today I will open phone and clean all connections etc...
Thanks,
siamer
I believe the part may fix it. I noticed if i run my finger along the strip the phone may uncripple itself or just turn black all together. I'm hoping it fixes it. I will report asap but this HK shipping is so slow it will be a month. Also there is no tracking
ATM i'am just trying to becareful with it trying not to trigger the issue. I just did an OTA update using FlashFire (6.0.1 (MOB31E) i wish v.7 will be available for my Nexus 5 ha ha!
Also if the Nexus 7p arrives I may just buy it to replace this Nexus5.
omega59 said:
I believe the part may fix it. I noticed if i run my finger along the strip the phone may uncripple itself or just turn black all together. I'm hoping it fixes it. I will report asap but this HK shipping is so slow it will be a month. Also there is no tracking
ATM i'am just trying to becareful with it trying not to trigger the issue. I just did an OTA update using FlashFire (6.0.1 (MOB31E) i wish v.7 will be available for my Nexus 5 ha ha!
Also if the Nexus 7p arrives I may just buy it to replace this Nexus5.
Click to expand...
Click to collapse
Hi Omega59.
Today I bought air compressed can(name: air dust) and open my nexus 5 as much as I could. I clean everything, every connector, every cable etc. and last few hours is working fine... even power button is working ok. I will let you know in next few hours how it will be, hope will be still ok
Good luck!
siamer
[edit]
there is still same problem, working better than before, black screen not showing so often but still showing... I think tomorrow I will order oneplus3... Would be nice wait to see new nexus but how... :/
Yeah I'm not sure when the Nexus 7p will arrive, they not even advertised much. I will assume next year?
OnePlus 3 looks nice, but compared to Galaxy 7 it's a bit better slightly. You should check out comparison charts
Maybe they are making a OnePlus 4 soon.
oneplus 3 already ordered. I don't like samsung. I would say nexus "7p" or "pixel xl" will be launch october as always prabaly 4th of october - leaks saing that... next oneplus will be launch around july next year as I know. the only phone that I was thinking about was oneplus, htc10 or new nexus but can't wait to see nexus...
today by excident I broke screen in my nexus 5, got a little bit angry
Regards,
siamer
omega59 said:
Siamer no solution just waiting for my delivery of the part. However it is getting worse with the blackscreens and crippled lag.
Click to expand...
Click to collapse
You probably don't want to hear this, but if it's getting worse, it's probably because of the pressure you apply to it, you make it worse. Be careful when you apply pressure around the motherboard since it's very sensitive. You REALLY don't want to break the motherboard. So if you find yourself pushing on the motherboard too often, you might want to leave it and wait for the replacement part so you won't ruin it.
Waiting for your news...
My part arrived yesterday. I put it in was pretty easy, however the first attempt i had to redo the top connector bc it was still black screen and no audio. After I disconnected the top connector ran some alcohol over it, re-put the top part things are working okay.
Just a note, the little USB connector (charger slot) seems to be very tight compared to the old one. Maybe bc it's new and not as worn down. But even just to put the wire in, requires more of a push, same with removing it.
I will see how it goes before I can really say that was the issue. I will report after a few days about it.
siamer said:
oneplus 3 already ordered. I don't like samsung. I would say nexus "7p" or "pixel xl" will be launch october as always prabaly 4th of october - leaks saing that... next oneplus will be launch around july next year as I know. the only phone that I was thinking about was oneplus, htc10 or new nexus but can't wait to see nexus...
today by excident I broke screen in my nexus 5, got a little bit angry
Regards,
siamer
Click to expand...
Click to collapse
I don't think N7P will be out this year, they have not advertised anything and we are almost in Oct. Right now they are all rumors.
omega59 said:
My part arrived yesterday. I put it in was pretty easy, however the first attempt i had to redo the top connector bc it was still black screen and no audio. After I disconnected the top connector ran some alcohol over it, re-put the top part things are working okay.
Just a note, the little USB connector (charger slot) seems to be very tight compared to the old one. Maybe bc it's new and not as worn down. But even just to put the wire in, requires more of a push, same with removing it.
I will see how it goes before I can really say that was the issue. I will report after a few days about it.
Click to expand...
Click to collapse
When I changed my screen and housing it was difficult to slide the USB connector in too. Just make sure that everything is in place, there is a rubber think for the microphone, maybe that's what's in the way. Don't stress the connector too much.

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