Smart switch - Galaxy S6 Q&A, Help & Troubleshooting

Hi
I have problem with backing up my SGS 6 via Smart Switch program. Smart switch won´t make backup without some permission. Every time I try to make backup this message appears : "To complete the backup using Smart Switch you need to temporarily allow some permissions. Allow the permissions on the connected device". But whatever I do is not helping. I dont want to make factory reset just for that because I got MM update today and don´t have time for that .
Does anyone else have problem, everything was OK on Lollipop but with Marshmallow I cant backup my phone.

Niks321 said:
Hi
I have problem with backing up my SGS 6 via Smart Switch program. Smart switch won´t make backup without some permission. Every time I try to make backup this message appears : "To complete the backup using Smart Switch you need to temporarily allow some permissions. Allow the permissions on the connected device". But whatever I do is not helping. I dont want to make factory reset just for that because I got MM update today and don´t have time for that .
Does anyone else have problem, everything was OK on Lollipop but with Marshmallow I cant backup my phone.
Click to expand...
Click to collapse
You've to tick permission at your phone setting if you are running mm
Sent from my SM-G920F using Tapatalk

Ave666 said:
You've to tick permission at your phone setting if you are running mm
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
Can you please tell me what permission I have to tick for that to work again. I looked in app permission in my SGS 6 but I cant find anything important to tick. I didn˙t disable any system app just chrome and facebook. I cant find what is causing that problem but I dont have time for factory reset once again

When you connect to smart switch and hit backup button, there should notification pop up on your phone
Sent from my SM-G920F using Tapatalk

The notification doesn't come up no matter what you do. The problem is when you try to back up applications. Untick apps and your back up should work.
It seems like it is trying to pause or stop the applications and failing.
Sent from my SM-G920F using Tapatalk

Whatever I do does not help. I tried different USB settings, reinstalled Smart Switch and Samsung drivers, deleting temp. data on PC, enabled all disabled apps, gave permission to everything in settings, changed backup settings and still says that it needs some permission and I dont know what to do anymore .
I found on other forums that factory reset solves this permission problem but I dont have time for that after I installed MM update and did factory reset yesterday and until now Smart Switch never gave me any trouble

Related

[Q] How to unblock(Google) C1594?

One of my friends phone Sony Xperia C1594 is locked up as she does not remember the unlock pattern.
It was asking for mothers maiden name and she does not remember if she has put it or not. She has tried to login to google account and setting the recovery options but the recovery options are not available in google !
So it looks like option is to hard reset the phone. Searched everywhere could not find the right key combination to do it. Can anyone help me? This is not a rooted phone.
Hey buddy...
You cannot reset Sony like that..
But practically,there is a way to bypass it
Just repair your phone via pc companion
It will install a fresh copy of software in it and naturally,the lock would be gone..
Thank me if I helped you...
if its rooted, srs root program has an option to reset userlock
that's too technical. if you want to reset it, pull out the battery then turn it on. go to setting-memory. you'll see and option to reset the factory setting there. you can also try to change google's security question. you can't find recovery setting on google but you'll surely could change the security question there.
mathewsj114 said:
Hey buddy...
You cannot reset Sony like that..
But practically,there is a way to bypass it
Just repair your phone via pc companion
It will install a fresh copy of software in it and naturally,the lock would be gone..
Thank me if I helped you...
Click to expand...
Click to collapse
Thanks it helped, BTW anyone needs info you need to follow this guide,
http://forum.xda-developers.com/showthread.php?t=1504809
otherwise you will be stuck in the screen where it wont go further because your phone is in locked stage.
kurotsugi said:
that's too technical. if you want to reset it, pull out the battery then turn it on. go to setting-memory. you'll see and option to reset the factory setting there. you can also try to change google's security question. you can't find recovery setting on google but you'll surely could change the security question there.
Click to expand...
Click to collapse
Since the phone is in locked stage(at pattern login page) you cant access the settings. Only the above method works.

Phone settings accidentally disabled/disappeared in Oneplus One

I have looked through this forum and in the net as well, but no one have seemed to face this particular problem. To put it bluntly, I do not have a phone settings right now! By "settings", I mean the setting where you can scroll down to "About Phone" and click android version repeatedly till it says "You are now a developer". It all happened when I saw a notification saying "This app can harm your phone - Settings" and an option to disable. I was unable to slide this notification off, and while trying, I accidentally clicked the disable option. Nothing happened, just the notification disappeared. I panicked and restarted the phone. Immediately after that, I saw that my settings icon is gone. I cannot go to settings from the pull down drawer, neither I can find it in my apps. It was there before. My phone is not rooted and not updated, and the first thing to do, I think, is to do a factory reset. I am backing up files now. I am also reading Heisenberg's How-To Guide For Beginners, but as a noob, I am scared that I will mess up. If anybody can help me with some advice, how to get the phone settings back (preferably without rooting, but if push comes to...you know!), please do. Also, if I long press home button, and try to click "Themes", it says "Unfortunately, Trebuchet has stopped working". I instlled Nova launcher, but phone settings are still missing. I would really appreciate any help. Thanks.
Factory Reset worked !
BlackholeBrandon said:
I have looked through this forum and in the net as well, but no one have seemed to face this particular problem. To put it bluntly, I do not have a phone settings right now! By "settings", I mean the setting where you can scroll down to "About Phone" and click android version repeatedly till it says "You are now a developer". It all happened when I saw a notification saying "This app can harm your phone - Settings" and an option to disable. I was unable to slide this notification off, and while trying, I accidentally clicked the disable option. Nothing happened, just the notification disappeared. I panicked and restarted the phone. Immediately after that, I saw that my settings icon is gone. I cannot go to settings from the pull down drawer, neither I can find it in my apps. It was there before. My phone is not rooted and not updated, and the first thing to do, I think, is to do a factory reset. I am backing up files now. I am also reading Heisenberg's How-To Guide For Beginners, but as a noob, I am scared that I will mess up. If anybody can help me with some advice, how to get the phone settings back (preferably without rooting, but if push comes to...you know!), please do. Also, if I long press home button, and try to click "Themes", it says "Unfortunately, Trebuchet has stopped working". I instlled Nova launcher, but phone settings are still missing. I would really appreciate any help. Thanks.
Click to expand...
Click to collapse
tht is bizzare.. coz after looking at what you wrote there, the exact same thing happened to me an hour ago! im now also without a setting icon and cant find a solution!
it happen to me too today.
I just had the same misfortune as you did.
I'm pretty sure the culprit is "Google Settings". It kept giving me a notification saying that "settings" is harmful, do you want to disable it? I accidentally clicked YES after a few weeks ;( .
Guys please help. I had disabled USB debugging a few days back and forgot to turn it back ON.
I'm really stuck now. Also I can't do a factory reset because I have important data in my mobile and I'm unable to take a backup. My device is a OnePlus One and its not rooted. It has TWRP recovery installed.
Please help.
this happened to both my phones too. how were you able to do a factory reset? doesn't do anything for me when I hold power and volume down. takes me to a black screen.
hemang18 said:
I just had the same misfortune as you did.
I'm pretty sure the culprit is "Google Settings". It kept giving me a notification saying that "settings" is harmful, do you want to disable it? I accidentally clicked YES after a few weeks ;( .
Guys please help. I had disabled USB debugging a few days back and forgot to turn it back ON.
I'm really stuck now. Also I can't do a factory reset because I have important data in my mobile and I'm unable to take a backup. My device is a OnePlus One and its not rooted. It has TWRP recovery installed.
Please help.
Click to expand...
Click to collapse
If u have TWRP then just go to advanced wipe and select only data, cache and system and then wipe this will not any internal data on sd card and then flash u r desired rom.
bangag24 said:
this happened to both my phones too. how were you able to do a factory reset? doesn't do anything for me when I hold power and volume down. takes me to a black screen.
Click to expand...
Click to collapse
Have the same. Now try to backup as many data as i can.
Any solutions?
Is there a way to fix it in fastboot mode?
---------- Post added at 07:14 AM ---------- Previous post was at 06:58 AM ----------
Any solutions without reset? Fastboot mode cmd anyone?
Hi ,
I have the same problem....
I have solved but my One is rooted....
With "my android tools pro",choose "app",click "disable",in this list there are the app "setting",tap on this and click "able" et voilà! Problem solved!
Excuse for my english....
Spero di essere stato d'aiuto!!!
Firespit said:
Hi ,
I have the same problem....
I have solved but my One is rooted....
With "my android tools pro",choose "app",click "disable",in this list there are the app "setting",tap on this and click "able" et voilà! Problem solved!
Excuse for my english....
Spero di essere stato d'aiuto!!!
Click to expand...
Click to collapse
This did it! It fixed my phone back to 100%. I initially thought it was a storage memory error or other h/w related issue.
Very strange that the google settings app suddenly started detecting 'Settings' app as being harmful on 4.4.4 Kitkat now after 3 years.
I have now permanently disabled app verification. Google Settings app -> Security -> Verify Apps -> disable 'Scan device for security threats'
Thanks to all for sharing. I also did one small trick after reading somewhere in this forum (forgot where....sorry). See, even after Factory reset, the notification was coming that settings app may harm your device. So I long pressed the notification (carefully, not to hit any action button) and clicked ignore
Also with me
I didn't find my settings option anywhere.

S7 EDGE Payjoy admin app removal .... help!

Hi guys,
I recently bought Samsung Galaxy S7 Edge and it contains an administrative app called "PAYJOY" controlling about everything on my phone ... I tried to get into developer options to use USB debugging to root my S7 but the page appears gray. I tried nearly every app that related to remove or deactivate that admin app such as package disabler pro, app freezer ...etc I even try to delete knox app so I can get to developer options but Payjoy won't allow me to .....
ANYONE KNOW HOW TO REMOVE THAT ADMIN APP, I really appreciate any HELP!
Thanks in advance
Payjoy won't allow me
johngr77 said:
Try to flash a stock firmware with odin then wipe data/factory reset from recovery, this should remove that app and get your phone as a new one
Click to expand...
Click to collapse
The page of payjoy app keeps popping up every time I tried to get to settings.
Not working
johngr77 said:
You can reset from recovery, power off phone, press and hold volume up + power + home till you get in recovery mode, there you can reset. Make sure you know account and password of google account and samsung account that is set on phone. This can be required by phone after reset is done
Click to expand...
Click to collapse
I tried but I don't have its google and samsung accounts
saskalina said:
I tried but I don't have its google and samsung accounts
Click to expand...
Click to collapse
Don't steal phones, give it back
Shame on you
*Detection* said:
Don't steal phones, give it back
Click to expand...
Click to collapse
How could you say that!!! I bought it from the market... I have the invoice and everything related to my phone ... HOW COULD YOU... Some people need to respect themselves before respecting the others ... SHAME ON YOU
You bought a phone that was still logged into the previous owners google account?
Someone sold a phone that they did not reset, and had no lockscreen security?
Doesn't sound very likely to me
S7 EDGE
*Detection* said:
You bought a phone that was still logged into the previous owners google account?
Someone sold a phone that they did not reset, and had no lockscreen security?
Doesn't sound very likely to me
Click to expand...
Click to collapse
I think I'm going to pay a visit to the store which I bought it from.
Accounts are not written in the invoice also he didn't say anything about it!.
johngr77 said:
You can reset from recovery, power off phone, press and hold volume up + power + home till you get in recovery mode, there you can reset. Make sure you know account and password of google account and samsung account that is set on phone. This can be required by phone after reset is done
Click to expand...
Click to collapse
Going into recovery also will let him have access from ADB... But still no USB Debugging....
So I have Payjoy as well but valid... So i tried the master reset from Recovery and....
MDM doest allow
So now what Im ready to get it off my phones as well
https://forum.xda-developers.com/galaxy-s7/help/payjoy-app-help-t3614911
saskalina said:
Hi guys,
I recently bought Samsung Galaxy S7 Edge and it contains an administrative app called "PAYJOY" controlling about everything on my phone ... I tried to get into developer options to use USB debugging to root my S7 but the page appears gray. I tried nearly every app that related to remove or deactivate that admin app such as package disabler pro, app freezer ...etc I even try to delete knox app so I can get to developer options but Payjoy won't allow me to .....
ANYONE KNOW HOW TO REMOVE THAT ADMIN APP, I really appreciate any HELP!
Thanks in advance
Click to expand...
Click to collapse
Try using Adhell 2 to disable it.
Was able to remove PayJoy via Android remote wipe request. No sign of PayJoy now on the S7 but in recovery it still refuses to wipe saying MDM prevents it. But in Android there is no more sign of PayJoy. How to remove the last remnant which shows itself when trying to wipe via recovery?
How did you do the remote Wipe thing ?
PayJoy App Removed
*REMOVE PAYJOY APP*
1.) Go to settings - lock screen and security and set a pin.
2.) they will leave a menu now that says (Secure Lock Settings), they enter there and there is an unchecked option that says Auto factory reset. Basically what that sentence does is that when you put the pin 15 times wrong the phone automatically does a factory reset.
3.) They have to turn off the screen and turn it on again to put the wrong pin 15 times. the first 5 times are going to be followed and they will have to wait 30 seconds, the second 5 times the same, and the last 5 every time they do they will have to wait 10 and 30 minutes each time, but once they have put the wrong password 15 times the phone magically it will reboot and will do the factory reset removing them from the mdm mode and removing the famous manager of the phone.
Tried this method and still hasint worked is there any other way
Nena91001 said:
Tried this method and still hasint worked is there any other way
Click to expand...
Click to collapse
how many times have you tried?
did you attempt a factory reset within settings first?
have you Odin flashed the stock firmware?
---------- Post added at 04:21 PM ---------- Previous post was at 04:09 PM ----------
oh, also see this. it has some coding suggestions in it, but its very readable
https://stackoverflow.com/questions...p-with-active-device-admin-enabled-on-android

MobiControl failure leads to locked phone

My company uses an app called Mobi Control (an MDM) to limit and "lock down" what employees can do with their phones. Here's the problem...the app is just crashing on one of the phones. So I cannot access it remotely and reset it from the computer. I cannot push updates to it. I also cannot reset it from within the phone. If I try to enter Download Mode, all I get is the "Binary Download Mode is blocked by MDM. Phone will reboot in 3 seconds". I have also tried the following:
1) Put it in safe mode and tried to remove or reinstall MobiControl, no go.
2) Use ADB to sideload anything or factory reset, no go.
3) Set it to factory reset after entering the passcode wrong 12 times, it just keeps asking me to try again, no go.
4) Use the USB jig to go to Download Mode, same blocking error, no go.
5) Reset or push a new firmware or anything else using Kies, no go.
6) I can't disable MobiControl as a device administrator from within the phone, the option is greyed out, no go.
7) Push anything with ODIN, but because it is not in download mode it doesn't work, no go.
I'm looking for any help as this phone is a brick right now because of it. I need to give it to a different employee but can't set it up properly because of the blocking. MobiControl claims there is nothing they can do. If that is the case, I strongly urge anyone to stay away from Mobi or any MDM software. I've seen people have similar issues with Airwatch.
awedel said:
My company uses an app called Mobi Control (an MDM) to limit and "lock down" what employees can do with their phones. Here's the problem...the app is just crashing on one of the phones. So I cannot access it remotely and reset it from the computer. I cannot push updates to it. I also cannot reset it from within the phone. If I try to enter Download Mode, all I get is the "Binary Download Mode is blocked by MDM. Phone will reboot in 3 seconds". I have also tried the following:
1) Put it in safe mode and tried to remove or reinstall MobiControl, no go.
2) Use ADB to sideload anything or factory reset, no go.
3) Set it to factory reset after entering the passcode wrong 12 times, it just keeps asking me to try again, no go.
4) Use the USB jig to go to Download Mode, same blocking error, no go.
5) Reset or push a new firmware or anything else using Kies, no go.
6) I can't disable MobiControl as a device administrator from within the phone, the option is greyed out, no go.
7) Push anything with ODIN, but because it is not in download mode it doesn't work, no go.
I'm looking for any help as this phone is a brick right now because of it. I need to give it to a different employee but can't set it up properly because of the blocking. MobiControl claims there is nothing they can do. If that is the case, I strongly urge anyone to stay away from Mobi or any MDM software. I've seen people have similar issues with Airwatch.
Click to expand...
Click to collapse
You have to try and remove it from being and administrative app
Cannot do that. Mobi won't allow it.
I would even be willing to send this to someone to see if there is someone smarter than me that can factory reset this.
awedel said:
I would even be willing to send this to someone to see if there is someone smarter than me that can factory reset this.
Click to expand...
Click to collapse
My company use Airwatch so i'll go have a chat with the guys in IT tomorrow and see how they resolve the same issue with our handsets.
You talk about it crashing but then you say you see the admin option greyed out? So can you actually start the phone or not?
Also have you tried, google Find My Device and factory reset it from there? I'm sure this is a loophole with this type control app...
I should clarify...the app crashes when the phone boots or any time you click the icon. immediate crash. The phone boots fine. Did the IT guys ever offer any ideas.
hi friends i did it successfully and get ride off mobi control administer on galaxy tab E SM-T378V by using odin last version and it,s latest firmware.
but important point is that in odin first use BL file due to omit all info on mobile and mobile goes to boot loop .
then use odin and enter all BL,AP,CP,HOME CSV .
THEN START

System UI Stopped Running

Hello.
Today I installed updates from via Aptoide (i know, dumb idea, but i thought, if smth isnt fitting, i can just deinstall the update) on my Galaxy S7, suddenly the UI crashed, cuz it appears that an App, i dont remember the name since it updated everything, has overwritten the system ui settings. All i remember is, it was a Samsung App.
Now the problem is, i just have a black screen.
I never synchronised my data and would loose like 200 contacts and the last years of my life in pictures and films...
I also hv all my passwords in a password safe on my phone, a lot of documents and so on, but the contacts and private life stuff is even more important.
So, for no chance I will wipe all my data to have a working phone again.
I tried to wipe the cache. Not working.
I tried to go into Secure Mode, but the UI is missing there too.
Maybe im too dumb to install the ADB correctly, but its not even finding a device when I connect the phone with the PC, even though im in Recovery/Apply Update from ADB.
I didnt allow the debbging by ADB in the phones options when it was working. So i dont know whether that could cause the problem or im not able to use configure the ADB drivers right on my PC.
I also tried to just connect the phone with my PC to save the data, but i need to enter the PIN on the Phone to get access to the phone storage.
I also thought about using a custom Recovery to just Save my data, but a friend told me that the phone would recognize that and encrypt the files on my phone then.
I hope you can help me out and excuse my stupid update behavior and my english skills. :/ Ive already learned smth from that incident.
Kind Regards.
RCEPaul said:
Hello.
Today I installed updates from via Aptoide (i know, dumb idea, but i thought, if smth isnt fitting, i can just deinstall the update) on my Galaxy S7, suddenly the UI crashed, cuz it appears that an App, i dont remember the name since it updated everything, has overwritten the system ui settings. All i remember is, it was a Samsung App.
Now the problem is, i just have a black screen.
I never synchronised my data and would loose like 200 contacts and the last years of my life in pictures and films...
I also hv all my passwords in a password safe on my phone, a lot of documents and so on, but the contacts and private life stuff is even more important.
So, for no chance I will wipe all my data to have a working phone again.
I tried to wipe the cache. Not working.
I tried to go into Secure Mode, but the UI is missing there too.
Maybe im too dumb to install the ADB correctly, but its not even finding a device when I connect the phone with the PC, even though im in Recovery/Apply Update from ADB.
I didnt allow the debbging by ADB in the phones options when it was working. So i dont know whether that could cause the problem or im not able to use configure the ADB drivers right on my PC.
I also tried to just connect the phone with my PC to save the data, but i need to enter the PIN on the Phone to get access to the phone storage.
I also thought about using a custom Recovery to just Save my data, but a friend told me that the phone would recognize that and encrypt the files on my phone then.
I hope you can help me out and excuse my stupid update behavior and my english skills. :/ Ive already learned smth from that incident.
Kind Regards.
Click to expand...
Click to collapse
Damn that's crazy I be knowing how you feel like when you make that one mistake and it messes up your phone if your able to use a custom recovery I suggest you flash it and find a decryptor zip to remove decryption from your device and then factory restore from twrp or you could do a hard reset from your phone to factory restore just make sure you remember the last Google account you used when you set up your phone account as to your data like pictures and stuff if you wipe threw custom recovery you won't lose that as internal storage is its only partition not wiped by factory reset however with stock recovery factory reset wipes data and internal storage partition
([emoji813]9/[emoji725]/9[emoji813])
So a friend and me figured out that you can access the phone by pc in secure mode by not even entering the PIN.
So i have the files now, but cant get access onto my contacts, not even with software, since ADB is deactivated in phones options.
Any hint how to get them extracted too?
RCEPaul said:
So a friend and me figured out that you can access the phone by pc in secure mode by not even entering the PIN.
So i have the files now, but cant get access onto my contacts, not even with software, since ADB is deactivated in phones options.
Any hint how to get them extracted too?
Click to expand...
Click to collapse
That's interesting if I knew I would of told you
([emoji813]9/[emoji725]/9[emoji813])
Which recovery works with Samsungs encryption and could restore the files?
Im noob in such things, sorry-
RCEPaul said:
Which recovery works with Samsungs encryption and could restore the files?
Im noob in such things, sorry-
Click to expand...
Click to collapse
Xda is your friend you need to research and next time keep it simple modifying there phone is not for everybody it's a process and something can always go wrong cause you can't plan for everything
([emoji813]9/[emoji725]/9[emoji813])

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