Honor 6 H60 L04 problem. Help plz! - Honor 6, 6 Plus Q&A, Help & Troubleshooting

Hello guys,
Two days back I got a notification for B550 update, so I have updated my H60 L04 to B550. But after that updation I am having a strange problem, can you guys plz help me?
Problem:
As long as the charger is connected with my phone, I am able to use it as usual like browsing internet, watching youtube videos, playing games etc. But as soon as I am removing the charger phone is getting switched off, and its not switching on again. When I do try to wsitch on it by pressing power button only the honor logo is comming and its switching off again. But, if I am connecting the charger then again its working normally. Bettery remains full still phone is getting switched off. Strange thing is that, if I am not opening any app after un-plugging the charger its not getting switched off, and as soon as I am opening an app its switching off again. Is it a hardware related peoblem or software problem?? However, tomorrow I'll flash the old stock kitkat and will see the result. Still I need help from you guys. Does anyone here faced this problem? Plz give me some suggestions. Thanks !

Hellow...ashish KP.. Even i'm facing same problem ....

ayaanah said:
Hellow...ashish KP.. Even i'm facing same problem ....
Click to expand...
Click to collapse
Have you tried flashing the old stock Kitkat? What do you think, is it hardware problem or software?
However, this Friday I'll try to flash the stock kitkat and I'll let you know the results. I've done a bit of research and got to know that it may be the battery problem or a capacitor in motherboard might have burnt causing this problem.

hi friends,
i am also facing the same problem. Is any one can recover from this problem ?

Related

phone issue

Hi Guys,
I have recently flashed my phone to 6.1 but now my phone keeps turning off.
The green LED at the front of the phone is flashing as normal but screen is blank and nothing I do will bring it back to life.
The only way to restart my phone is to take the battery out.
My phone battery is holding it's charge so I don't think it could be this
Does anyone else have any ideas?
Thanks
Try flashing another ROM. But my colleague had also this issue and phone had to be send to repair.
2frustrated said:
Hi Guys,
I have recently flashed my phone to 6.1 but now my phone keeps turning off.
The green LED at the front of the phone is flashing as normal but screen is blank and nothing I do will bring it back to life.
The only way to restart my phone is to take the battery out.
My phone battery is holding it's charge so I don't think it could be this
Does anyone else have any ideas?
Thanks
Click to expand...
Click to collapse
may be a software compatibility issue. what other third party software are u running on ur vox?

Help please my Polaris is dead

After installing a new rom ,my polaris died ,no lights not recharging , I removed the battery,the SD and the sim card for > 24hrs and still the usb is not recognised and no lights at all and also not recharging any solution????
Hey.
Im reading u have a problem Polaris not booting up or worse not even working. Well i have the same problem and im also looking for a solution.
My device started to play tricks on me, like shutted down when not needed, freezing, and also when freezing i pressed reset button which did nothing but shut the device down completely (not even charging or booting up again). After many hours later it worked again but still had the same problem.
And well... now... now its totally dead, it stayed off for a day and not even charging nor booting.
Come on guys, some one must have had this problem before and maybe u can tell if its fixable or do i really have a f*cking brick on my table. , and also how can i avoid it if im getting myself another device?
I have the same problem with polaries...
shizny said:
Hey.
Im reading u have a problem Polaris not booting up or worse not even working. Well i have the same problem and im also looking for a solution.
My device started to play tricks on me, like shutted down when not needed, freezing, and also when freezing i pressed reset button which did nothing but shut the device down completely (not even charging or booting up again). After many hours later it worked again but still had the same problem.
And well... now... now its totally dead, it stayed off for a day and not even charging nor booting.
Come on guys, some one must have had this problem before and maybe u can tell if its fixable or do i really have a f*cking brick on my table. , and also how can i avoid it if im getting myself another device?
Click to expand...
Click to collapse
Please anybody help me.. Its pain for me. the phone is not opening. What I do now...
Check if your battery is not dead(voltmeter i guess), also what ROM/radio did you tried to install, also did installation completed successfully?
Don't want to make assumptions, but i think it's terminally dead(mobo fried?)
Thanks for your advice...
I checked my battery with voltmeter, it shows ok..
I installed the Salvy.C.83_Megan_v1.4_WWE_Polaris_EzInput_2.1 ROM and it was successfully installed, but after 1 day it is fully not opening, not responding...
What should I do......
Please help..
retsam88 said:
Check if your battery is not dead(voltmeter i guess), also what ROM/radio did you tried to install, also did installation completed successfully?
Don't want to make assumptions, but i think it's terminally dead(mobo fried?)
Click to expand...
Click to collapse
Thanks for your advice...
I checked my battery with voltmeter, it shows ok..
I installed the Salvy.C.83_Megan_v1.4_WWE_Polaris_EzInput_2.1 ROM and it was successfully installed, but after 1 day it is fully not opening, not responding...
What should I do......
Please help..
Could be the nand failing have a look using mtty to see if you have any bad sectors.
Disable usb connections in wmdc or active sync.
Put the phone into bootloader screen.
open mtty Connect mtty to you usb port.
Type info 8 to check for bad sectors.
meknb said:
Could be the nand failing have a look using mtty to see if you have any bad sectors.
Disable usb connections in wmdc or active sync.
Put the phone into bootloader screen.
open mtty Connect mtty to you usb port.
Type info 8 to check for bad sectors.
Click to expand...
Click to collapse
Thanks for advice..
But my polaries is not powering on
So what I do....???
I have the same issue, my polaris if connected to usb doesn't light orange, can't go in bootloader anymore and mtty seems to not been able to issue any command to the device.
As you know, is there a way to flash an hard spl via mtty? Or another way to flash it on my "seems bricked" device?
As for info, i was using the same rom as you, but mine was working great!
And now seems dead... my invincible polaris...
Please, anyone help us?
Thanks!
Sent from my Liquid using XDA App
Bump....
Anyone can help us?
Sent from my Liquid using XDA App
I have the same problem, my Cruise is dead.
Yesterday was OK, its functions run perfectly.....Today morning it's turned off
Orange light flash, after 20-30 seconds it turned off and Cruise became hot.
I don't know what's happen.....someone has any idea ?
Thanks in advance.

[Q] HTC One M7 is on charging then could not turn on

My phone was updated to the new version of android 5.0.2 and I used it normally there is no problem. Then, I charged it at that time battery level was 40% after I finished my work I used my phone, it stopped working and could not turn it on. I tried many times to press volume up and power button at the same time then reversed it but no response from the screen.
How should I do?
Problem with hardware?
Anyone used to have experience like this?
Please give me a hand to solve this problem.
NomercyB said:
My phone was updated to the new version of android 5.0.2 and I used it normally there is no problem. Then, I charged it at that time battery level was 40% after I finished my work I used my phone, it stopped working and could not turn it on. I tried many times to press volume up and power button at the same time then reversed it but no response from the screen.
How should I do?
Problem with hardware?
Anyone used to have experience like this?
Please give me a hand to solve this problem.
Click to expand...
Click to collapse
May be there is some battery issue or battery is dead due to some reason. This happened with my friend's S5 and later we found that it was due to dead battery. There are less chances of any hardware failures still can't ignore it. I would suggest you to go to Service centre and ask their guidance. Most probably I think it might be the battery issue.

Red led, Doesn't boot

Hello XDADevelopers,
I have a Nexus 5, all up-to-date and stuff.
Now recently when I was driving somewhere it turned off
Since then i haven't been able to turn it on again.
Without charger it doesnt even go on, With the charger it gets to the google logo and then reboots over and over again.
Fastboot just the same thing. Shows the fastboot GUI and reboots. Only with charger in.
Is this a hardware or software problem? I could try something on linux but if it's a hardware problem i'll just stop to try to find a solution.
Henkert said:
Hello XDADevelopers,
I have a Nexus 5, all up-to-date and stuff.
Now recently when I was driving somewhere it turned off
Since then i haven't been able to turn it on again.
Without charger it doesnt even go on, With the charger it gets to the google logo and then reboots over and over again.
Fastboot just the same thing. Shows the fastboot GUI and reboots. Only with charger in.
Is this a hardware or software problem? I could try something on linux but if it's a hardware problem i'll just stop to try to find a solution.
Click to expand...
Click to collapse
It is hardware problem. Your power key is stucked. One of my friend had the same problem he was desperate. I told him bang the phone on the side of the power key it may fix it, and it got fixed for him. I dont know how he did the "banging" of the phone. Maybe he was hitting his palm with the phone.
bitdomo said:
It is hardware problem. Your power key is stucked. One of my friend had the same problem he was desperate. I told him bang the phone on the side of the power key it may fix it, and it got fixed for him. I dont know how he did the "banging" of the phone. Maybe he was hitting his palm with the phone.
Click to expand...
Click to collapse
To be honest it really doesn't seem like that is the problem. Without the charger it won't even turn on.
So I can't let it uncharge at all too because it simply won't boot into the boot loop.
- Edit: So i was actually curious and did try that.
Without luck though.
Even opened the whole device, cleaned it etc but without result.
This is a known problem that seems to be solved with a new battery. I'm going to be testing that theory in a week when I get the new battery. But the phone always needs to be connected to the charger.
kgry said:
This is a known problem that seems to be solved with a new battery. I'm going to be testing that theory in a week when I get the new battery. But the phone always needs to be connected to the charger.
Click to expand...
Click to collapse
If that is the case please getback to this. Thanks in advance.
Henkert said:
If that is the case please getback to this. Thanks in advance.
Click to expand...
Click to collapse
You can check out this thread as well... http://forum.xda-developers.com/google-nexus-5/help/random-reboot-lollipop-5-1-t3079360/post63290780#post63290780

dicussion on note edge reboot issue....

Hello Note Edge user...i have seen in some threads that post 6.0 upgrade many users are facing reboots issue @ 30% (some where around) battery level and some not facing even @10% ...Hence i have created this thread so that they can help us in any way... Its an request to non rebot user to provide their firmware version details so that we can try it out..
Also anyone can suggest whether there is any way to overcome this.
Thanks in advance..
mujaid714 said:
Hello Note Edge user...i have seen in some threads that post 6.0 upgrade many users are facing reboots issue @ 30% (some where around) battery level and some not facing even @10% ...Hence i have created this thread so that they can help us in any way... Its an request to non rebot user to provide their firmware version details so that we can try it out..
Also anyone can suggest whether there is any way to overcome this.
Thanks in advance..
Click to expand...
Click to collapse
Hey man, sorry to hear that you are also facing the same problem Can you share some specifics?
- Have you ever rooted your phone?
- Does your phone shut down within seconds of opening snapchat, regardless of the current battery level?
- Have you experienced totally unstable performance, like sudden battery level drops of 20-30%?
- Have you tried going back to a lower firmware?
- Have you tried removing the SD card, if any?
Let's work together to understand our problem better and hope for a solution
zsmalik1 said:
Hey man, sorry to hear that you are also facing the same problem Can you share some specifics?
- Have you ever rooted your phone?
- Does your phone shut down within seconds of opening snapchat, regardless of the current battery level?
- Have you experienced totally unstable performance, like sudden battery level drops of 20-30%?
- Have you tried going back to a lower firmware?
- Have you tried removing the SD card, if any?
Let's work together to understand our problem better and hope for a solution
Click to expand...
Click to collapse
hey bro thanks for ur response....
Here are my answer
1. Currently not rooted as on fresh firmware 5.1.1
2.no.. battery level dropping is normal...it also never drops after reboot too... But some time from 40 to 14 then battery low warning and shut down.....and some time it automatically reboot...only samsung logo appear again reboot.and i dont usw snapchat.
3.i faced this issue in 6.0 so i lowered it to 5.1.1 but still same..
4.no i havet tried removing sd card...i have 64gb sd card installed.
Over all i think its firmware problem...hence waiting for reply from edge users as some are not facing.
Hope i have answered ur query. We will work and get out a solution.
mujaid714 said:
hey bro thanks for ur response....
Here are my answer
1. Currently not rooted as on fresh firmware 5.1.1
2.no.. battery level dropping is normal...it also never drops after reboot too... But some time from 40 to 14 then battery low warning and shut down.....and some time it automatically reboot...only samsung logo appear again reboot.and i dont usw snapchat.
3.i faced this issue in 6.0 so i lowered it to 5.1.1 but still same..
4.no i havet tried removing sd card...i have 64gb sd card installed.
Over all i think its firmware problem...hence waiting for reply from edge users as some are not facing.
Hope i have answered ur query. We will work and get out a solution.
Click to expand...
Click to collapse
Hey man,
So,
Couple of things about my problem so that we can maybe point out similarities and maybe a common cause.
- I had my phone rooted the first time the problem appeared (android 4.4.4)
- I updated my phone to Lollipop, and that's when i first started getting hints of this problem
- At first i thought, it was a charging issue. but it started happening more and more often.
- now, it pretty much happens everyday and is making my life miserable.
- I started to notice that my battery roughly dies around 37%. From what i've read online, this battery level can be different from person to person.
- From the moment it dies, it restarts itself and goes into a bootloop.
- The moment i plug it back in, it show a battery level of 0%.
- And then, within a few minutes, the battery level goes back to where it initially was when it first died.
- My battery discharge was really turbulent, the whole graph was a mess. I would see sharp drop till I would reach the dreaded 30% area.
- I noticed that right after I enter snapchat, it takes about 3-5 seconds for the reboot to happen. This happens regardless of the battery level as it has once happened to me at about 80% battery.
- The best thing that ever happened to me was when i first took out my SD card. It was 64 GB samsung sd card so i thought it would really mesh together well. I never thought about it being a possible cause. Boy was i wrong, turns out my battery performance almost returned to normal. Got to about 75% after 9 hours. No snapchat but again around the 11 hour mark. I launched chrome and the BAM, it happened again :'(
- I decided to unroot and return to 4.4.4 thinking that a custom kernel was the problem.
- Still No Luck
I have read many places online that it maybe an issue with the battery. But, I refuse to believe that is the issue. i have also tried another battery. although i think it may have been fake. Haven't tried a replacement OEM battery yet.
I would suggest a few things you can do:
- For starters take a screenshot of your current battery usage charts and then once the problem happens, remove the SD card and charge your phone while powered off and report back with another screenshot so that we can compare and see if removing the SD card has had any positive effect.
- Please clarify if you have ever rooted? sorry I was unable to fully understand from your answer.
Dear Note edge users (the ones with normally performing batteries),
Please Chime in and help us.
This phone is a special phone for all of us and we are only a small community privileged enough to have it. We should help each other out.
Best,
Zee
Hi
i tried everything still was a lot of lags and reboots.....
i install WAKE LOCK-CPU awake application from Play store
Settings :
check :ulimited time , Phone start , Display off ..
and activate.
No reboots and lags works perfect.
zsmalik1 said:
Hey man,
So,
Couple of things about my problem so that we can maybe point out similarities and maybe a common cause.
- I had my phone rooted the first time the problem appeared (android 4.4.4)
- I updated my phone to Lollipop, and that's when i first started getting hints of this problem
- At first i thought, it was a charging issue. but it started happening more and more often.
- now, it pretty much happens everyday and is making my life miserable.
- I started to notice that my battery roughly dies around 37%. From what i've read online, this battery level can be different from person to person.
- From the moment it dies, it restarts itself and goes into a bootloop.
- The moment i plug it back in, it show a battery level of 0%.
- And then, within a few minutes, the battery level goes back to where it initially was when it first died.
- My battery discharge was really turbulent, the whole graph was a mess. I would see sharp drop till I would reach the dreaded 30% area.
- I noticed that right after I enter snapchat, it takes about 3-5 seconds for the reboot to happen. This happens regardless of the battery level as it has once happened to me at about 80% battery.
- The best thing that ever happened to me was when i first took out my SD card. It was 64 GB samsung sd card so i thought it would really mesh together well. I never thought about it being a possible cause. Boy was i wrong, turns out my battery performance almost returned to normal. Got to about 75% after 9 hours. No snapchat but again around the 11 hour mark. I launched chrome and the BAM, it happened again :'(
- I decided to unroot and return to 4.4.4 thinking that a custom kernel was the problem.
- Still No Luck
I have read many places online that it maybe an issue with the battery. But, I refuse to believe that is the issue. i have also tried another battery. although i think it may have been fake. Haven't tried a replacement OEM battery yet.
I would suggest a few things you can do:
- For starters take a screenshot of your current battery usage charts and then once the problem happens, remove the SD card and charge your phone while powered off and report back with another screenshot so that we can compare and see if removing the SD card has had any positive effect.
- Please clarify if you have ever rooted? sorry I was unable to fully understand from your answer.
Dear Note edge users (the ones with normally performing batteries),
Please Chime in and help us.
This phone is a special phone for all of us and we are only a small community privileged enough to have it. We should help each other out.
Best,
Zee
Click to expand...
Click to collapse
Yup bro i will try out your suggestion.....i was rooted on 6.0 but not now i downgraded to 5.1.1 to check what actual problem is but..still no luck...
Can u tell ur model no and firmware version....and currently rom in use.
zpie19 said:
Hi
i tried everything still was a lot of lags and reboots.....
i install WAKE LOCK-CPU awake application from Play store
Settings :
check :ulimited time , Phone start , Display off ..
and activate.
No reboots and lags works perfect.
Click to expand...
Click to collapse
Do u mean by installing this ur battery last upto 0%. Without reboots / bootloop....
Can u confirm ur model no and firmware version.
Guys after a lot of search found something to save much more battery life, worked for me, give a try:
1,open dialer and dial *#0228#
2,after dialing *#0228# the battery status menu will popup.
3,hit ( quick start ) at bottom of the screen in red color
4,hit ( yes ) and go to settings/battery and disable fast charging for 1 charge only.
5,power off the phone and charge to 100%.
6,turn on the phone and if it shows 97,98,99 plug in charger again and charge to 100%.
7,once it charge to 100% unplug charger and this will create new battery calibration status automatically.now you can enable fast charge again.
8, Next go to play store and download wakelock power app and install it. Open the app and hit (PARTIAL WAKE LOCK) as in screenshot below.
This app will help the cpu to run much more efficient and smoother and also prevent device from over heating and this app does not require root access.
Download wakelock power app link below.
https://play.google.com/store/apps/d...u.thedarken.wl
THIS METOHOD WORKS ONLY WITH STOCK OFFICIAL FIRMWARE IF YOU ARE RUNNING AOSP ROMS/CYANOGENMOD ROMS/NOTE7 ROMS/S7EDGE ROMS/ OR OTHER PORTED ROMS DIALING *#0228# MAY NOT WORK. (SOME PORTS COULD WORK LIKE Dr. KetanRom, EnhancedRom, RamRom.)
HIT THANKS IF THIS WORKS FOR YOU
mujaid714 said:
Do u mean by installing this ur battery last upto 0%. Without reboots / bootloop....
Can u confirm ur model no and firmware version.
Click to expand...
Click to collapse
Everything works Perfect now.
Model SM-N915FY , Android 6.01 PDA N915FYXXS1DQA2 code XEO
zpie19 said:
Everything works Perfect now.
Model SM-N915FY , Android 6.01 PDA N915FYXXS1DQA2 code XEO
Click to expand...
Click to collapse
Can this firmware be flashed on n915f.....pleas confirm.
mujaid714 said:
Can this firmware be flashed on n915f.....pleas confirm.
Click to expand...
Click to collapse
find good for you :
https://www.sammobile.com/firmwares/database/SM-N915F/
Come on edge user....please reply....we need to find out the solution
mujaid714 said:
Come on edge user....please reply....we need to find out the solution
Click to expand...
Click to collapse
My bad brother. I was away from the computer for a bit.
Sorry for the late reply
My model number is SM-N915F
My most recent ROM that is flashed is the stock samsung 4.4.4 TouchWiz:
KSA-N915FXXU1ANL6
Gentlemen, zpie19 & ufukan
Thanks a mil for your suggestions and replies, we definitely try your suggestions asap and report back here...
Btw, im glad your phone problems have been sorted out
Hopefully mine and mujaid714s get sorted out as well
Best,
Zee
zpie19 said:
Hi
i tried everything still was a lot of lags and reboots.....
i install WAKE LOCK-CPU awake application from Play store
Settings :
check :ulimited time , Phone start , Display off ..
and activate.
No reboots and lags works perfect.
Click to expand...
Click to collapse
What do I do after installing wake lock?
Sent from my SM-N915V using XDA-Developers Legacy app
Open Cpu awake app ...
Check :unlimited time , phone start , display off, and activate
Restart Phone
zpie19 said:
Open Cpu awake app ...
Check :unlimited time , phone start , display off, and activate
Restart Phone
Click to expand...
Click to collapse
I don't have those options??? Any ideas?
Sent from my SM-N915V using XDA-Developers Legacy app
https://www.dropbox.com/s/lh8f1mmfl9wbkw2/IMG-20170223-WA0000.jpg?dl=0
zpie19 said:
https://www.dropbox.com/s/lh8f1mmfl9wbkw2/IMG-20170223-WA0000.jpg?dl=0
Click to expand...
Click to collapse
Thanks for the help,I appreciate it but unfortunately it's still restarting and getting stuck in a boot loop and this continues until I plug my phone in. This battery is only 8 months old. And this problem didn't start until the last security update. It's getting worse every day. It started happening at 80%, now when my phone gets to 98% it goes into this boot loop. I have the Verizon version. Maybe I'll try a factory reset
Sent from my SM-N915V using XDA-Developers Legacy app
kieso said:
And this problem didn't start until the last security update. It's getting worse every day. It started happening at 80%, now when my phone gets to 98% it goes into this boot loop. I have the Verizon version. Maybe I'll try a factory reset
Click to expand...
Click to collapse
Now you're getting somewhere,from the sounds of it.
It almost sounds like the security system in the phone is seeing something it doesn't like on startup and doing a reboot to try and purge it.
I really hate Samsung's built in security.

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