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Help! Stuck at Splash Screen / Battery damage?

Hello ppl,
since 2 days I've got a big problem with my Polas (at all XDA Orbit 2)
Ok first the bad story. My device did take a little shower and had water in it, which seems to be dried out now.
First, you all should think there is nothing to rescue here anymore.
BUT after the first problems (i will tell you some lines below), later on my device got working again. It worked for nearly a whole day.
And then the same problems as before came back again and now I'm stuck on it.
Here is the scenario:
- Without Power Plug: I turn on the device. It boots up as always. When boot is finished and coming to Windows Mobile, the device tells me "low power" and shuts off directly
- With Power Plug: I turn on the device. Showing the o2 Splash Screen. And that's it. Not even the ROM Version Numbers are showing up. When I take out the Plug after a while, XDA just turns off. Oh and the orange LED is lightened.
I can also plug it in while the XDA is off and it shows the orange LED, so you should think it's getting power.
But it doesn't when I try it afterwards without the Plug.
When I boot up without the plug, and plug it in after the Splash Screen, it's the same behaviour as on the scenario "Without Power Plug", it doesn't recognize that the plug is in or is not getting power I don't know.
So why was it working for one day? I don't get it!
You think that maybe only the battery is damaged? But why was it working?
I hope this text is not too confusing and maybe somebody is able to help.
I'm dying without my lovely device.
Oh and yes, i did try a hard reset.
I think the biggest problem for me is, that the device doesn't boot when the plug is in. That is totally weird from my perspective.
Thanks in advance!
gmc

Weird! I am able to flash the ROM. But still the same ;( What the hell?
While flashing the ROM there was no sign of a not working battery.
I'm confused!
Update: Re-Flashed O2 Rom and also tried udK Diamond. Flash is always successful but behaviour doesn't change or get fixed ;(( This can't be true.
Well one question... when the version numbers show up on the Splash Screen what is the "G"-Number? It looks a bit weird, "25.69.30.05H"
Maybe that part of the ROM is down?

gmc said:
- Without Power Plug: I turn on the device. It boots up as always. When boot is finished and coming to Windows Mobile, the device tells me "low power" and shuts off directly
Click to expand...
Click to collapse
I had this problem too, so did some other guys, Check out this thread:
http://forum.xda-developers.com/showthread.php?t=381442
Don't know how/if others managed to solve it but in my case only the replacement of my motherboard (under warranty) solved it.

satfly said:
I had this problem too, so did some other guys, Check out this thread:
http://forum.xda-developers.com/showthread.php?t=381442
Don't know how/if others managed to solve it but in my case only the replacement of my motherboard (under warranty) solved it.
Click to expand...
Click to collapse
Thanks for the link. Will check it out. As there is no more sign of water damage on my device, i hope i can use the warranty too.

Stuck in bootloader PLUS USB won't connect to ActiveSync! :(

Hey guys...I recently upgraded my SDA to WM6 without any problems using Kar Hoe's guide. The only thing I noticed was that I couldn't connect to the internet via GPRS/EDGE (only WIFI). So I found a radio ROM last night and forgot to format BINFS before I installed it. It said it was successful of course but now I'm stuck in the bootloader. Here's the horrible part: The phone goes in USB mode for the bootloader, but won't connect to ActiveSync so I can't reflash it or anything! I really liked this phone and can't really afford another one at this time. I'd appreciate any help I can get.
Thanks. I'll be working until 5 but will check back after that!
p.s.: When I installed WM6 previously, I DID app unlock it and make it SuperCID.
-velcro

try mtty and and kar hoe`s guide

to Profy_X
Thanks for the quick response! I've downloaded mtty (similar to Tera Term huh?). Is it possible to copy the ROM image to the mini SD card in order to flash it? I have the original one for my phone and I tried copying the NBF file to the card via a card reader I have by Vakoss but windows won't recognize it. (due to its format right?)
I know I have too many questions but I need my phone. http://forum.xda-developers.com/images/smilies/confused.gif
Thanks again!

I have the same problem and really looking for a solution.
The phone enters bootloader mode after pressing the camera button and inserting the usb cable. However activesync or anything else does not recognize the device. mtty and teraterm cannot connect to the device.
When I hard reset or turn off/on the phone, it keeps resetting itself after a couple seconds of booting.
Any ideas what I can try?

I fixed it...
I tried everything! I ended up extracting this fileTor_TMOUS_10140_191916_10900_SHIP.exe with winrar and running the RomUpdateUtility. Even though ActiveSync wasn't working I went through with it. It randomly worked though! So then I just followed Kar Hoe's guide for installing wm6. Now the only thing is that it will turn off randomly unless it's plugged in. And it's not the battery though. lol 0_o
To Burkay: If mtty or teraterm can't recognize your phone then the only thing you can do is copy the original ROM to your memory card and then flash it directly from the phone through bootloader....or at least that's the only way I can see since USB's out.

After an unsuccessful rom flash, phone always stuck to bootloader screen, it happened 2 or 3 times on my phone. In these cases ActiveSync couldnot recognized my phone (thru USB). But I always successfully reflash my phone just running RomUpdateUtility connecting thru USB. How come so complex in your cases, I just wonder

unforsakenrule said:
To Burkay: If mtty or teraterm can't recognize your phone then the only thing you can do is copy the original ROM to your memory card and then flash it directly from the phone through bootloader....or at least that's the only way I can see since USB's out.
Click to expand...
Click to collapse
I agree. I just don't know how to flash from an SDCard. Do you have a tutorial?

burkay said:
I agree. I just don't know how to flash from an SDCard. Do you have a tutorial?
Click to expand...
Click to collapse
I don't...but if I find one I'll def let you know

thacen said:
After an unsuccessful rom flash, phone always stuck to bootloader screen, it happened 2 or 3 times on my phone. In these cases ActiveSync couldnot recognized my phone (thru USB). But I always successfully reflash my phone just running RomUpdateUtility connecting thru USB. How come so complex in your cases, I just wonder
Click to expand...
Click to collapse
Well...It might just be my battery after all (current surge or something). Because I tried 2 different wm6.1 roms and now am using Nitro's wm6 rom, and the same thing would happen on all of them (but less on Nitro's). It looks like if I do something demanding then it turns off after a minute or so. And there's no warning at all. It seems to try to turn back on, but fails. After that, the only way to start it is if I plug in the charger.
I'm going to order another battery from ebay and we'll see what happens I guess.
I hope it works!

@unforsakenrule: When i flashed, normally it takes hardly 10min, how your battery discharge so quickly. I tried most of rom found here now I stick to Kamikadze's 6.1 pro, it is quite cool and I don't want to back to STD.
Sometimes, flashing did not success and I tried again but I am always sure to be fully charged before start. If it stuck in bootloader charging is not easy. I sometimes use some crude method on my other phone, just connecting terminals of charger to battery directly using some wires, but it is really dangerous

thacen said:
@unforsakenrule: When i flashed, normally it takes hardly 10min, how your battery discharge so quickly. I tried most of rom found here now I stick to Kamikadze's 6.1 pro, it is quite cool and I don't want to back to STD.
Sometimes, flashing did not success and I tried again but I am always sure to be fully charged before start. If it stuck in bootloader charging is not easy. I sometimes use some crude method on my other phone, just connecting terminals of charger to battery directly using some wires, but it is really dangerous
Click to expand...
Click to collapse
That's pretty hardcore man! I'll try that ROM out and see what happens. In the meantime, I'm still waiting for a battery I bout on ebay. Thanks!

I received my new battery today~
No more problems since I got my new battery. The old one was a Sanyo and apparently had issues. The new one's a Celxpert. I'm now running wm6.1 Pro and it IS tight. Thanks for your responses guys!
-unforsakenrule

I think i've got some Serious Problems with my XDA mini

Moin Ladies,
i think, i got some serious problems. When i start up my XDA mini, it wants me to calibrate and stuff.. Afterwards its going to install the stuff from the extended rom (original) and then, it turns off and after a while it turns on (just 2-3 hours) and i must do the whole thing again, just to let the phone shut down.. If i softreset, to avoid getting the stuff installed, it shuts down... I have it at the Powercord for a while.. now on USB with my PC.. nothing happened... I can't boot in Bootloader or anything else..
Just don't know, what else to do.
Maybe you know something, that'll help me.
(If my English is wrong at some places, please excuse it..^^ I'm German.)

Okay, i bought a new Accu, but it won't run properly.. The same problems, like written above..
can i do something?
When i try to charge it on my usb-port, it seems to be loading, but the problems remain.

one push...

okay, i don't know, if its broken srsly... but i don't know how to fix it, if i can... can someone please help me?

Try to replace a new backup battery and fix USB port?It will not be expensive.
And,have you ever try USB connection on another Computer or another USB wire?

hmm, i dunno, how i should describe it..
My Phone went to Bootloader mode... I could flash it with the Laptop of my Mom (Windows XP machine, mine is Windows 7)... So.. now i have Cotullas WM6.1 Rom installed and everything just runs fine plus i have two Akkus now.
Thanks for the help, though.

[Q] Bricked? Or just battery acting up?

Hi guys
I've had the Sensation for about 3months now, and suddently yesterday it stopped working. It wont charge, no LED's and wont start at all. There have not been any waterdamage, drops or rough use.
I've read a lot concerning similar problems on this forum, but none of the solutions has worked for me.
What I can tell is that I have tried after searching the forums:
- SDK, ADB and try to reboot the device via USB-connection (device not found)
- Win7 (32bit) can't recognise the phone (asking for drivers which are not found in HTC Sync, QHSUSB_DLOAD)
- Trying to enter recovery mode (Volume Down + Power up)
- Charge the battery overnight
- Charge the battery with a plastic-piece covering the two middle pins on the battery (As suggested in a thread)
- Battery out for 1min and then put it back in and start up
Neither of these worked, so are there any other good ideas? Or is it bricked?

Hi guys,
i have exactly the same problem, already have tried all of these solutions, nothing have worked for me... Please help.
PS:sometimes my screen lights up <black totally, but lights up>... when plugged into usb cable or charger... but not now anymore...
I have bought this phone in china, there is S/N but i guess that here in UK i cannot do anything about it since HTC's warranty is not global...

listenger said:
Hi guys
I've had the Sensation for about 3months now, and suddently yesterday it stopped working. It wont charge, no LED's and wont start at all. There have not been any waterdamage, drops or rough use.
I've read a lot concerning similar problems on this forum, but none of the solutions has worked for me.
What I can tell is that I have tried after searching the forums:
- SDK, ADB and try to reboot the device via USB-connection (device not found)
- Win7 (32bit) can't recognise the phone (asking for drivers which are not found in HTC Sync, QHSUSB_DLOAD)
- Trying to enter recovery mode (Volume Down + Power up)
- Charge the battery overnight
- Charge the battery with a plastic-piece covering the two middle pins on the battery (As suggested in a thread)
- Battery out for 1min and then put it back in and start up
Neither of these worked, so are there any other good ideas? Or is it bricked?
Click to expand...
Click to collapse
Have you tried a different battery?

I just ordered a new battery... Takes a couple of days before I recieve it

listenger said:
I just ordered a new battery... Takes a couple of days before I recieve it
Click to expand...
Click to collapse
Also keep note of which recovery you are working off of. There have been charging issues with certain recoveries.

Yeah, I read several threads and posts about recovery-issues... Unfortuantly I cant check what version I got myself, as it wont start up at all :/

listenger said:
Yeah, I read several threads and posts about recovery-issues... Unfortuantly I cant check what version I got myself, as it wont start up at all :/
Click to expand...
Click to collapse
I would suggest to go to a store that sell's the Sensation and ask if you can test one of their batteries out to see if your phone has either a battery issue or something else. If you are stateside, of course try a tmobile store, but without knowing where you are located, this is a hypothetical at this point.
I know I had an issue with my Nexus1 not booting up from a kernel I had flashed. But I noticed my charging led was flashing three times and then stop. I researched this here on xda and found that it just needed to be put into recovery again somehow. I ended up just plugging the phone into the wall and remove the battery. Try to power it on there and then reinsert the battery and try the power + volume down button. That time it booted for me. But again, this was for my Nexus1 not with this phone.

same happened to me, sent to HTC and had main board replaced, lcd, flex cable etc. the driver the phone looks for is the equip HTC use to jtag... I am not sure if this is a hardware failure or boot corruption...but even though it was s-off via alpha rev it was that damaged they didnt complain... i say hardware failure. the thing is even when i have s-off i didnt change the rom. I have a riff box on order so if this happens again we can surely see if this failure is software or hardware..

Yeah, do what kpjimmy said; go to a store where Sensation's are sold and ask if you could use a battery to test it out to see if it's bricked. It it's not, you'll need a new battery (try getting one for free from HTC, citing warranty. I did it with my battery cover). If it doesn't work, you're mostly likely bricked, unfortunately. Refer to anarchy's post for more info on that side of things

Same problem here yesterday.. can't charge. But phone heat. I just pull out battery, n put back.keep repeated that. Finally can on. U use custom kernal?

arifafzan said:
Same problem here yesterday.. can't charge. But phone heat. I just pull out battery, n put back.keep repeated that. Finally can on. U use custom kernal?
Click to expand...
Click to collapse
Havn't had the time to really do any custom ROM or the like, so the phone was all original from the factory...

[Q] Hard Brick? broken hardware?

Hello
I have a frined with Sensation XE (not rooted, S-On completely stock) ant it was acting weird lately. sometimes freezing, or rebooting and entering infinite loop. Removing battery and putting it back would help for sometime but then the problems started again.
Ultimately, the phone is completely dead. No orange LED whne charger connected, no bootloader, no tuting ON at all, and the screen is always off.
I am wondering if this is a harware problem and motherboard or smth else should be replaced? or can this be software fault and maybe it is possible to fix with unbrick project or smth?
please advice.
PS: the battery is totally fine - check it with my other Sensation phone and it works great...

umka83 said:
Hello
I have a frined with Sensation XE (not rooted, S-On completely stock) ant it was acting weird lately. sometimes freezing, or rebooting and entering infinite loop. Removing battery and putting it back would help for sometime but then the problems started again.
Ultimately, the phone is completely dead. No orange LED whne charger connected, no bootloader, no tuting ON at all, and the screen is always off.
I am wondering if this is a harware problem and motherboard or smth else should be replaced? or can this be software fault and maybe it is possible to fix with unbrick project or smth?
please advice.
PS: the battery is totally fine - check it with my other Sensation phone and it works great...
Click to expand...
Click to collapse
Hi,
If everything is still s-on and stock,take it back to the shop, or contact HTC

malybru said:
Hi,
If everything is still s-on and stock,take it back to the shop, or contact HTC
Click to expand...
Click to collapse
I am in Japan and there is no official support for Sensation here (it sucks). I got my phone from ebay 5-6 months ago. Sending the phone to HongKong or smth like that would cost as much as buying a used one or maybe even more.
So i decided to go with self-repair way. If this is hardware - i will replace the motherboard myself or whatever is broken myself. I just need to find out where is the problem.
Pleashe help me with identifying it

You could try removing sd card and sim. A problem with these may cause such issues.
Aftwrwards, remove and reconnect the battery, make sure the battery contacts actually make contact, or put some folded piece of paper to hold the battery, if it does not.
Than let the phone rest in charge for some 15 minutes, and try turning it on.
Sent from my HTC Sensation Z710e using xda premium

Raven2k said:
You could try removing sd card and sim. A problem with these may cause such issues.
Aftwrwards, remove and reconnect the battery, make sure the battery contacts actually make contact, or put some folded piece of paper to hold the battery, if it does not.
Than let the phone rest in charge for some 15 minutes, and try turning it on.
Click to expand...
Click to collapse
Hello
Thank you for advise but I have tried all of that already. Removed sim and microsd, charged the phone several times even for 1 entire night.
I managed to connect the phone to PC and with a wire-trick it shows QHUSB_DLOAD does this mean the phone is not dead completely?

umka83 said:
Hello
Thank you for advise but I have tried all of that already. Removed sim and microsd, charged the phone several times even for 1 entire night.
I managed to connect the phone to PC and with a wire-trick it shows QHUSB_DLOAD does this mean the phone is not dead completely?
Click to expand...
Click to collapse
Hi,
Look HERE

malybru said:
Hi,
Look HERE
Click to expand...
Click to collapse
Thanks Actually I am now trying to follow UNBRICK PROJECT instructions on my Linux Mint installation, but I am getting an erro saying "Device not found Check connections."
BTW, when connected to charger - no orange LED - which means i suppose that phone is not charging?

umka83 said:
Thanks Actually I am now trying to follow UNBRICK PROJECT instructions on my Linux Mint installation, but I am getting an erro saying "Device not found Check connections."
BTW, when connected to charger - no orange LED - which means i suppose that phone is not charging?
Click to expand...
Click to collapse
Hi,
Make sure to connect to PC via usb 2.0 slots only,and no hubs.
Also try different slots,front and back.
I do not know about linux,but do you have all the correct drivers?

malybru said:
Hi,
Make sure to connect to PC via usb 2.0 slots only,and no hubs.
Also try different slots,front and back.
I do not know about linux,but do you have all the correct drivers?
Click to expand...
Click to collapse
I think I do not. Sorry for noob questions - but this si the first time I am dealing with brik - did nto even know I need drivers. WHat drivers do I need and where to get them?
And if you are speaking about usual HTC-sync and ADB drivers to run ADB and Fastboot commands - then yes I have them and they run just fine.