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To Those That Have Gotten The New Tmobile OTA....

...has the low outgoing mic issue and low incoming sound issue during WIFI Calling been addressed?

Sounds like the volume of the speakerphone has been slightly raised on calls made through Wifi, though it's still not on par with regular GSM calls. I don't know why this is a difficult thing to do..
People have said media volume was also improved slightly. Not sure whether I hear a difference. The update does make the software better overall.

tibere86 said:
...has the low outgoing mic issue and low incoming sound issue during WIFI Calling been addressed?
Click to expand...
Click to collapse
i don't believe so...i talked to two people today who've stated my voice was very low...very strong wifi signal at the time...

Nexus 5: Making-Receiving calls (Microphone and Speaker) problem

Hi Guys -
Black Nexus 5. It has been great in everything except placing and receiving calls. I don't use a headset just the phone directly. But whenever I call someone, people tell me that they can barely hear me. To fix that I literally have to move my mouth right next to the microphone and even then the voice is barely ok. I almost have to shout. People tell me that I sounded much louder on my own phone.
Also while hearing people on the phone the voice is too low. I use the volume control app and have the IN CALL volume on FULL. 5/5. Still I barely hear the other person and if it's noisy outside I cannot. Contrast to my previous phone in which I had to go down to 50% volume otherwise it was too loud.
Is this a defective unit? A hardware issue? Do I need to ask Google for replacement? I am loath to do that since the phone has been amazing in everything else. It's fast as hell and the battery life is super.
I wanted to know if any one has the same problem and whether it might be fixed with a software update or is it just a hardware issue and something wrong with my phone?
Thanks in advance.

Idem for me !
Hi,
I've the same problem with my Nexus 5. I think that it's a software problem because, when I put the speaker on, the problem is resolved. I think that it's due to 2 microphones and noise cancelation... Our voice is canceled ! I hope that Google is awared of that problem and will delivered a fix quickely. Specially that there is another problem with speaker that sometimes sizzles a lot ! I think that i'm going to buy a headset in the meantime. That's really a shame : a new phone that we cannot use to phone ! Even if yes for the other thinks Nexus 5 is great.
Are they other people that are the same problem ? How can we open a case in Google ? How they know that there is really something to fix ?
Thanks,
imjimmy said:
Hi Guys -
Black Nexus 5. It has been great in everything except placing and receiving calls. I don't use a headset just the phone directly. But whenever I call someone, people tell me that they can barely hear me. To fix that I literally have to move my mouth right next to the microphone and even then the voice is barely ok. I almost have to shout. People tell me that I sounded much louder on my own phone.
Also while hearing people on the phone the voice is too low. I use the volume control app and have the IN CALL volume on FULL. 5/5. Still I barely hear the other person and if it's noisy outside I cannot. Contrast to my previous phone in which I had to go down to 50% volume otherwise it was too loud.
Is this a defective unit? A hardware issue? Do I need to ask Google for replacement? I am loath to do that since the phone has been amazing in everything else. It's fast as hell and the battery life is super.
I wanted to know if any one has the same problem and whether it might be fixed with a software update or is it just a hardware issue and something wrong with my phone?
Thanks in advance.
Click to expand...
Click to collapse

imjimmy said:
Hi Guys -
Black Nexus 5. It has been great in everything except placing and receiving calls. I don't use a headset just the phone directly. But whenever I call someone, people tell me that they can barely hear me. To fix that I literally have to move my mouth right next to the microphone and even then the voice is barely ok. I almost have to shout. People tell me that I sounded much louder on my own phone.
Also while hearing people on the phone the voice is too low. I use the volume control app and have the IN CALL volume on FULL. 5/5. Still I barely hear the other person and if it's noisy outside I cannot. Contrast to my previous phone in which I had to go down to 50% volume otherwise it was too loud.
Is this a defective unit? A hardware issue? Do I need to ask Google for replacement? I am loath to do that since the phone has been amazing in everything else. It's fast as hell and the battery life is super.
I wanted to know if any one has the same problem and whether it might be fixed with a software update or is it just a hardware issue and something wrong with my phone?
Thanks in advance.
Click to expand...
Click to collapse
Did you ask for an RMA? If so, what is the status?
I have the same issue and google has promised an RMA.
Its quite a pain not to have a phone for a week.

shrek8421 said:
Did you ask for an RMA? If so, what is the status?
I have the same issue and google has promised an RMA.
Its quite a pain not to have a phone for a week.
Click to expand...
Click to collapse
I don't think a replacement will help.
There are several other threads already
http://forum.xda-developers.com/showthread.php?t=2518840

exactly the same here... already some news what to do?

This issue seems to have become worse with the 4.2.2 update. The in-call volume is very very low. It's impossible for me to hear other people unless I am in a quiet room (the volume is maxed out). I recall with the stock 4.4.0 - the call volume was not that low.
For whatever reason, using a headset everything is fine. So for phone calls, Nexus 5 is only usable if I use a headset. It's impossible with the earpiece.
Anyone else having a problem with low in call volume? I'm wondering whether it's my specific phone. Everything else is perfect, and the battery life is insanely good. Wondering whether I should RMA.

I too am having this problem. It wasn't like this before the update but outside I can barely hear the other side. I don't make a lot of calls tbh but I remember shortly after I bought it making a call to another N5 and thinking how great it sounded.
Now it's hard to use.

I am having the same issue some days back. They Have replaced with new one..No issues so far..
Sent from my Nexus 5 using Tapatalk

Elemetrix said:
I too am having this problem. It wasn't like this before the update but outside I can barely hear the other side. I don't make a lot of calls tbh but I remember shortly after I bought it making a call to another N5 and thinking how great it sounded.
Now it's hard to use.
Click to expand...
Click to collapse
Hi - did you do anything. I am wondering whether RMA helps in such a case.

I haven't done anything with mine yet I was hoping to compare it to a friends N5 first.
I might try and contact Google.
Sent from my Nexus 5 using Tapatalk

[Q] Keypress Sound too low

Hello There,
I bought a brand new Xperia L a few days ago. I am used to have the "Click" sound on keypress, it is something that helps me, whilst to others it is somehow annoying. Well, anyway....
The thing is that this sound on this new cell is simply too low. I know this because I live in a rural area, which is very quiet. There I can hear the faint sound, but when I go to town I won't hear anything.
I tried all settings on the phone, trying to increase volume, to no avail. It is not rooted, actually for once I would like to keep it stock.
I wonder if I could get any help on fixing this. I attached a screen shot with info about the phone.
Thanks a lot.
Jose

jk6090 said:
Hello There,
I bought a brand new Xperia L a few days ago. I am used to have the "Click" sound on keypress, it is something that helps me, whilst to others it is somehow annoying. Well, anyway....
The thing is that this sound on this new cell is simply too low. I know this because I live in a rural area, which is very quiet. There I can hear the faint sound, but when I go to town I won't hear anything.
I tried all settings on the phone, trying to increase volume, to no avail. It is not rooted, actually for once I would like to keep it stock.
I wonder if I could get any help on fixing this. I attached a screen shot with info about the phone.
Thanks a lot.
Jose
Click to expand...
Click to collapse
Its already plenty loud (the touch sound is linked to the ringtone vol btw)
if you still want it louder, the only way is root and get some sound booster apps

TakuyaZ said:
Its already plenty loud (the touch sound is linked to the ringtone vol btw)
if you still want it louder, the only way is root and get some sound booster apps
Click to expand...
Click to collapse
Thank you for your reply, but, really, on my phone it is barely heard. The Ringtone volume is already high. Could it be related to the Android or firmware Version ? By the way, there is no sound on LockScreen release either, which I believe is also a feature.

jk6090 said:
Thank you for your reply, but, really, on my phone it is barely heard. The Ringtone volume is already high. Could it be related to the Android or firmware Version ? By the way, there is no sound on LockScreen release either, which I believe is also a feature.
Click to expand...
Click to collapse
there is sound on lockscreen release, just very faint.
try updating to the latest version? i have .17

Bad voicecall quality, no issues on when on speaker

Hi,
When making a phone call, the receiver of my call complaints that he almost can't hear what I'm saying. When I then switch to speaker, I can be heard fine. Isn't the phone using the same mic for both normal conversation and speaker phone?
Is there maybe an issue with noise reduction? I remember back with the Nexus phones, that the noise reduction could sometimes make a phone call difficult to hear.
(OnePlus 7 Pro on 9.5.11 and now also with 10)
Gabrie

Are you speaking directly into the mic? Is it noisy around you? Is it noisy around the other person? Are you yelling into the mic 1 cm away from it? Is it fine if you leave it off speaker but move the device further away?

GabrieVanZanten said:
Hi,
When making a phone call, the receiver of my call complaints that he almost can't hear what I'm saying. When I then switch to speaker, I can be heard fine. Isn't the phone using the same mic for both normal conversation and speaker phone?
Is there maybe an issue with noise reduction? I remember back with the Nexus phones, that the noise reduction could sometimes make a phone call difficult to hear.
(OnePlus 7 Pro on 9.5.11 and now also with 10)
Gabrie
Click to expand...
Click to collapse
Hi,
I have same issues with my phone. I have tried with both EU and international roms.
If someone have a solution I take it :good:

Similar issues here.
It's actually my biggest complaint with this device. Being on a Canadian carrier and thus not having VoLTE or WiFi probably isn't helping either.

rickysidhu_ said:
Similar issues here.
It's actually my biggest complaint with this device. Being on a Canadian carrier and thus not having VoLTE or WiFi probably isn't helping either.
Click to expand...
Click to collapse
I disabled VOLTE and Wifi and this seems to improve quality a little bit.

klym.software said:
Are you speaking directly into the mic? Is it noisy around you? Is it noisy around the other person? Are you yelling into the mic 1 cm away from it? Is it fine if you leave it off speaker but move the device further away?
Click to expand...
Click to collapse
Sorry for the long delay......
- Yes, directly into the mic
- Not noisy on both sides, tested this today again with my son in our house. It was quiet
- Not yelling, just normal volume.
- Doesn't change when moving the phone away
To add, it seems that calling with WhatsApp voice is a little better and voice call through DUO is really good. Don't understand this.

Call Volume is horrible, what can I do to fix it?

Hello.
I've gotten pretty frustrated with using my 3a for a while now regarding this specific issue, the call volume is just always super low and makes using the default phone app unbearable because I can hardly hear the other person, it is ALWAYS at max volume btw.
I just genuinely do not understand why the call volume is so low whilst the other volumes (media, alarms, etc) don't seem to have this issue and I can even get additional apps to boost the volume for those- but not the call volume.
It seems to have gotten worse just several days ago when some liquid hit the grill , so now instead of it sounding like someone is 3 feet away from the phone, it just sounds like 6 feet away. But even with this situation, it did NOTHING to my other volume settings.
Is there anything I can do to improve the loudness at all without depending on headphones? I would prefer having the phone on my ear , especially since calls on headphones literally echo whatever gets picked up on my microphone back to me I just honestly hate it.

Get a replacement phone. That's not normal. My call volume gets loud.

waingro808 said:
Get a replacement phone. That's not normal. My call volume gets loud.
Click to expand...
Click to collapse
Is that really the only possible solution here...?
Everything else is fine...I just cannot find a way to make the call volume louder, just seems like Im stuck putting it on speakers or using headphones at the moment.

Rinny. said:
Is that really the only possible solution here...?
Everything else is fine...I just cannot find a way to make the call volume louder, just seems like Im stuck putting it on speakers or using headphones at the moment.
Click to expand...
Click to collapse
Hello
I have the same issue, did you solve it ?