Laptop won't recognize phone. - Nexus 5 Q&A, Help & Troubleshooting

For some reason my laptop doesn't read my phone, works on my pc fine but i'm trying to fix it for my laptop. My phone only charges, can't access the files. My USB configuration is set to MTP, it defaults to Charging only but even if i switch it back and forth it does not work, thanks in advance for any help.

If you're on Marshmallow, swipe down from the top of the phone screen, press the USB notification, and change the selection from "charging only" to "file transfer".
Or do you mean that even when you do this (your description isn't clear) the laptop still can't see the phone? In that case, it'll be a driver problem. Install Wugfresh's Nexus Root Toolkit on the laptop and use the "Install & Test Drivers" button to set your laptop drivers up.

Okay I installed the root toolkit that you speak of but I don't see any "Install & Test Drivers" button. Unless you are talking about the "Full Driver Installation Guide" but that doesn't work because it can't recognize my phone.

Yes, "full driver installation guide".
I'm not trying to be funny, but you do get that the point of this is to get your laptop to recognise your phone, right...?

Yes I get that but I don't think you understand what I am trying to say. When following the installation guide I can't get past step 2 because it requires feedback from the phone, but it's still not being recognized thus making the process moot. The only time my laptop recognizes my phone is everytime I restart the phone, for a few seconds while the phone is loading I get an error of "unknown device found" on my laptop. When I try to manually update the "unknown device's" drivers, it says they are up to date. Even when I have the new google drivers on my desktop and point to it. Sorry it's late and I am half asleep, hope I am making some sense.

You've tried different USB cables and USB ports?
Is the phone recognized in fastboot or recovery mode?

Yes I have tried different cables but the issue is not with the cable nor my phone because I can just go onto my brother's pc and it recognizes immediately. It's just my laptop, and no it is not recognized in fastboot nor recovery mode.

Maybe it has something to do with the OS in the laptop?

No win7 64 bit for both, I know it's driver related but I just don't know what to do to fix it.

I've told you what to do... it's worked for me many times on a number of laptops, and on Windows 7.
If part 1 of the driver setup process didn't work, go back and do it again, following the instructions exactly to the letter, no shortcuts - i.e. when it says "reboot" then reboot, don't think "Nah, I don't need to do that."

Try deleting all existing drivers and reinstall.
I use the naked USB drivers on a win7 x64 laptop and desktop.

Related

ADB won't find the device... can't root. Going insane.

I installed the Samsung USB drivers on my Win 7 64-bit laptop. I have ADB installed, and have used it for other devices, no problem. I can still use it to connect to my Color Nook.
I kill-server; start-server, and look for devices - nothing. But I can see the USB installer and those other few files on the phone, and I can see everything on the sdcard.
Any ideas? I'm going crazy here.
Do you have USB debugging on?
Sent from my SCH-I510 using XDA App
I had this problem as well.
First see if you have the "SAMSUNG usb driver" installed in control panel programs.
If not, take off usb debug and connect phone to computer. Then you should get a "install verizon software" option once you plug it in. Install software .. Then, enable "usb debuging" try it again, if that doesn't work .. remove verizon software, not usb drivers. This is basically what i did, and it started working

Hboot usb plug missing

I just bought a used 64GB HTC One which came rooted. It has several backups on it and tons of folders/files which have consumed half of the storage space. I want to wipe the device so it's like new and I have a fresh build to start with.
Before I mess anything up trying to wipe the device, I want to copy everything over to my PC so I can always restore things if needed. I tried exploring the device and copying the files while the phone was on but Windows sat there forever calculating the time to copy. I'm not even sure if I can copy everything while the device is on since some files may be in use.
Because of this, I thought I read that you can connect through USB by rebooting into the bootloader (white screen which says HBOOT ... is this bootloader?). My plan is to reboot into the bootloader screen, connect USB, copy the files, boot into recovery (TWRP), wipe the entire device, and restore/flash a stock AT&T image; however, the phone never says HBOOT USB PLUG when I plug in the USB cable!!
I installed HTC Sync which recognized the device and installed the drivers (shows up in device manager without any exclamations). I then uninstalled the software. After booting into the bootloader, if I plug the USB cable in, nothing happens; however, when I hit the power button to select FASTBOOT, it changes screens, I hear the device connected sound on Windows, and the device changes from FASTBOOT to FASTBOOT USB.
In the Windows device manager I see Android USB Devices - My HTC. I tried selecting My HTC, update driver software, browse my computer, selecting the Android-USB-Drivers, and it said the best drivers were already installed. I tried to manually select the driver and use have disk to browse the drivers and I get a message saying, "The folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with Windows for 32-bit systems" (I have Windows Vista 32 bit OS). If I hit the power button again and switch back to BOOTLOADER, I hear the windows device disconnected sound and I only see HBOOT.
Is there a reason why it will connect to the PC under FASTBOOT but not under BOOTLOADER? How come I cannot switch drivers ... I thought I read the HTC Sync drivers don't allow the device to connect in HBOOT which is why I'm trying to update them. Do I even need to be in bootloader to copy the device contents or can I copy it all while the device is on? Lastly, do I need to get this connection working prior to wiping the device and trying to flash/restore an image in case I need to move some files back from the PC to the device (not trying to brick the device and not be able to connect it to the PC to transfer files)?
I tried selecting My HTC, updating the drivers to the Android-USB-Driver
Forgot to include these images ... I noticed I have S-On ... do I need S-Off in order to get HBOOT USB PLUG?
Followed a video on Youtube to do S-Off and eliminate tampered with. Still not able to get HBOOT USB PLUG.

[Q] Nexus 5 USB driver issues

I started to have this issue since I have formatted my PC (I've got Windows 7 Professional).
If I connect the device without the debugging USB activated, the PC doesn't recognize it, such as the device doesn't exist. Neither the classic sound which the PC does when you connect something to the USBs ports. Nothing, without the debugging USB my PC doesn't recognize nothing, and the device only goes charging, the notify of the USB connected doesn't appear, it could be because the PC doesn't recognize the device.
But if I activate the USB debugging my PC recognizes something. The auto-installation from Windows Update for the drivers starts (it says "Nexus 5"), but it doesn't find any driver on Windows Update. So I've downloaded the original Google USB drivers. I've gone on Computer -> Device -> Right click on Nexus 5 -> Update of the drivers. So I selected the unzipped folder but Windows doesn't install the drivers. It says it's impossibile to find the driver for the device, but I've selected the correct folder!
I've also tried to download the drivers with SDK Manager, but even in this way Windows doesn't install the drivers.
I've also tried to download the "naked drivers" from XDA, but that was the same result.
So I don't know how to do. Why Windows doesn't recognize my device?
My Nexus 5 is still with the stock firmware.
Çlÿkÿ~ said:
I started to have this issue since I have formatted my PC (I've got Windows 7 Professional).
If I connect the device without the debugging USB activated, the PC doesn't recognize it, such as the device doesn't exist. Neither the classic sound which the PC does when you connect something to the USBs ports. Nothing, without the debugging USB my PC doesn't recognize nothing, and the device only goes charging, the notify of the USB connected doesn't appear, it could be because the PC doesn't recognize the device.
But if I activate the USB debugging my PC recognizes something. The auto-installation from Windows Update for the drivers starts (it says "Nexus 5"), but it doesn't find any driver on Windows Update. So I've downloaded the original Google USB drivers. I've gone on Computer -> Device -> Right click on Nexus 5 -> Update of the drivers. So I selected the unzipped folder but Windows doesn't install the drivers. It says it's impossibile to find the driver for the device, but I've selected the correct folder!
I've also tried to download the drivers with SDK Manager, but even in this way Windows doesn't install the drivers.
I've also tried to download the "naked drivers" from XDA, but that was the same result.
So I don't know how to do. Why Windows doesn't recognize my device?
My Nexus 5 is still with the stock firmware.
Click to expand...
Click to collapse
I had this issue with my first N7 2013. I ended up RMAing it because of touchscreen issues, and the replacement never had the issue. From my experience, I can only deduce it's a problem with the hardware.

[Q] Bricked Asus Transformer TF 101 B60

Hi all first off I'm sorry if this has been posted before but I'm having a problem unbricking an Asus transformer tf101 B60, I'll start with what's going on or not for that matter. lol
1. Boot to recovery is CWM-Based Recovery v5.5.0.4 roach-tf101-r2
2. will not see sd card / backup-restore= -2014-04-05.02.52.56 / no files found
3. Choose a zip = e: can't open /sdcard/update.zip
4.PC windows 7 pro 64 bit will not see the tablet when plugged into usb getting unrecognized device,force driver still getting yellow ding=device cannot start
if I plug in the usb and turn on the tablet windows does not even see that and unit sits on logo screen. and other screen the cold lynx boot that hangs there.
So in short I'm hitting a brick wall, windows won't see it, it won't see the SD card in recovery mode.
I've read in these posts how to fix this problem and have all the software / firmware you name it, but they all say almost the same thing, windows needs to see the device in order for any of these fixes to work, and thus is my wall I'm hitting.
Any help to find a solution to this problem would be oh so thankful to you all and call you Tablet Gods, this was a tablet given to me as a paper weight and I thought if it boots it can be fixed?
Thanks for your time and God like tablet knowledge.
Cheers.
Install the APX drivers (Universal Naked Drivers) and use the tool "Easyflasher" to flash TWRP recovery (Forget CWM) both from this link
http://forum.xda-developers.com/showthread.php?t=1688012
You might need to install the APX drivers manually using Device Manager
If you find that the PC still does not see the TF101, you might need a new cable
Driver Not Working
*Detection* said:
Install the APX drivers (Universal Naked Drivers) and use the tool "Easyflasher" to flash TWRP recovery (Forget CWM) both from this link
http://forum.xda-developers.com/showthread.php?t=1688012
You might need to install the APX drivers manually using Device Manager
If you find that the PC still does not see the TF101, you might need a new cable
Click to expand...
Click to collapse
I booted the unit into recover mode and windows sees unknown device..Ok
Tried to install new naked driver and getting a splash saying not compatible with windows 64 bit, I tried this on a brand new windows 7 pro 32 bit laptop and got the same results. I do have a brand new usb cable for it thinking that the old one was faulty, tried adb again same thing no device found, are there any commands in terminal emulator that can force the driver on the usb port? I'm thinking that if windows sees an unknown device then at least it sees something there just not whats there? Am i wrong in that somehow it's lost the usb firmware connection? so the driver will not install and if forced does not make the connection to the device? So this is my results.
So I'm ready to put gun in mouth over this, my laptops going to divorce me over driver abuse and the tablet mocks me with the frozen Asus logo.
Again Thanks for all the advice and i'll keep slugging it out.As this unit is in perfect condition outside of the Bricked part
You don't need to boot it into recovery mode to start with, just install the drivers normally first with the TF101 connected and booted normally
It's always going to say it can't find the device if the driver isn't installed
Focus on getting that APX driver installed and working, once you have that installed, Im pretty sure it will see the device fine
Asus TF101 B60 Softbrick? What Now?
Hello all.
I've been searching in vain for an answer to my Bricked Asus tf101? I'm just going to get right to the problem.
I can't get the tablet to be seen by windows 7 pro 64bit, Unknown device and yes I've tried everything, except asking if there's a way to force connection through a terminal like I've seen done with a router and a network switch to force a flash file so as to get at least a response after a reboot instead of just the Asus splash screen, here's a summary.
The Good.
1. I can boot to recovery CWM-based recovery v5.5.0.4 roach-tf101-r2 with menu's
Bad: Does not see sd card only see's internal and there's no file or folder error for backup/restore
2.Boots to screen with 2 icons data wipe and linix cold boot and goes nowhere from there just hangs.
So I'm stuck here, I have all to tools to do the job only if windows would see it, Adb does not see device which means the same thing no driver no fix,
Everywhere I read it says do this and that and it will restore to factory, that would be great if windows saw the thing, so I'm looking for a way to get the tablet to boot to something other than a loop. also tried the put the E101_SDUPDATE.zip in the root of the SD card and restart, does not see the card or file or both so it's not loading the file?
1. windows 7 not seeing device, will not take force drivers, Universal-Nvidia-Asus- MTP
2. recovery does not see sd card, so can't flash new anything?
3. So no communication from SD/USB
4. Is there a terminal command I can use to force a Blob or flash a recovery to the tablet when drivers and USB don't respond?
And to top that off my laptop filed for divorce for driver abuse..lol I'm not giving up.
Thanks to you all,
I want to thank you all for your time and advice it is very much appreciated, and I'll keep slugging away because I know there's a fix out there.
Cheers.
Drivers need to be signed in 64bit windows, use 32bit Win 7 either on another machine or in VMWare or Virtualbox etc
Then the drivers should install
Thanks
*Detection* said:
Drivers need to be signed in 64bit windows, use 32bit Win 7 either on another machine or in VMWare or Virtualbox etc
Then the drivers should install
Click to expand...
Click to collapse
Thanks for the Advice, Is there a thread outlining this so I can give it a try? I do have a new laptop I'm building out with windows 7 Pro 32bit as I've had so much trouble with the 64bit version.
If you're building a 32bit Win 7 laptop, then no need for virtual machines, just use that laptop, this is the Easyflasher thread, you should only need to follow the couple of simple instructions once you have 32bit Win 7 running
http://forum.xda-developers.com/showthread.php?t=1688012
Basically in a nutshell:
1) Plug in TF101 to PC and make sure ADB debugging is enabled in Dev options on TF
2) Drivers will/should fail to install
3) Open Device manager
4) Right click the ! missing driver
5) Update driver > Point to extracted Universal Naked Drivers from Easyflasher thread
6) Drivers should install
7) Leave TF plugged into PC
8) Power TF off
9) Hold Volume Up & Power until the PC sounds the USB connect sound
10) TF is now in APX mode (Nothing on TF screen yet) drivers should install, check Device Manager, if it doesn't install, point it to the extracted Universal drivers folder again until they are installed
11) Follow instructions to use Easyflasher
12) Done
*Detection* said:
If you're building a 32bit Win 7 laptop, then no need for virtual machines, just use that laptop, this is the Easyflasher thread, you should only need to follow the couple of simple instructions once you have 32bit Win 7 running
http://forum.xda-developers.com/showthread.php?t=1688012
Basically in a nutshell:
1) Plug in TF101 to PC and make sure ADB debugging is enabled in Dev options on TF
2) Drivers will/should fail to install
3) Open Device manager
4) Right click the ! missing driver
5) Update driver > Point to extracted Universal Naked Drivers from Easyflasher thread
6) Drivers should install
7) Leave TF plugged into PC
8) Power TF off
9) Hold Volume Up & Power until the PC sounds the USB connect sound
10) TF is now in APX mode (Nothing on TF screen yet) drivers should install, check Device Manager, if it doesn't install, point it to the extracted Universal drivers folder again until they are installed
11) Follow instructions to use Easyflasher
12) Done
Click to expand...
Click to collapse
I am trying to get mine out of the reboot loop and cant seem to get it into APX mode to install the drivers.....any idea how go from here and have been trying step 9 above.
Will keep on trying to see if I can get it to work
Sicknote said:
I am trying to get mine out of the reboot loop and cant seem to get it into APX mode to install the drivers.....any idea how go from here and have been trying step 9 above.
Will keep on trying to see if I can get it to work
Click to expand...
Click to collapse
Need more info
What happens when you try to enter APX mode?
Which OS are you running on the PC?
Do the APX drivers install ?
etc etc etc
*Detection* said:
Need more info
What happens when you try to enter APX mode?
Which OS are you running on the PC?
Do the APX drivers install ?
etc etc etc
Click to expand...
Click to collapse
When i try to put it in APX mode, the screen goes black but pc does not see it. I have tried this bit lots of times and not sure if I'm missing something...
Have the drivers in a folder on my desk top. Have watched videos on YouTube but what i see is not happening when i try it...
OS is windows 7.
Drivers don't install.
Sicknote said:
When i try to put it in APX mode, the screen goes black but pc does not see it. I have tried this bit lots of times and not sure if I'm missing something...
Have the drivers in a folder on my desk top. Have watched videos on YouTube but what i see is not happening when i try it...
OS is windows 7.
Drivers don't install.
Click to expand...
Click to collapse
You're not going to be able to put the tablet into APX mode till you get the drivers installed correctly.
With the tablet connected to the computer and the tablet on, download the naked driver package. open up device manager and right click on Other Devices - APX and chose update driver. Chose browse and then go to where you downloaded the naked driver package. If it complains that they aren't signed, click install anyway. If successful, you should now be able to put your tablet in APX mode.

Can't connect to PC

Can't connect my 2 XL and 3 XL(both pie august update) to PC(Windows 10). They only charge. There is no notification. Nothing in Device Manager on Windows 10.
I've tried:
Different laptops
Different cables
Different ports
USB Debugging
USB Configuration(All of them and connecting)
USB 2.0 and 3.0
Can anyone please help.
Thank you!
Sometimes my Android phones would not be recognised if there were some old Android phone drivers installed. So I had to remove old drivers in the Windows settings and let Windows automatically reinstall drivers when plugging in my phone again.
Don't know if this is the right direction also for you, as in your case literally nothing is working, but you still could give it a shot.
Instructions on how to uninstall a driver In Windows can be found here:
https://www.pcworld.com/article/246041/how-to-uninstall-drivers-in-windows.html
Just look out for a device name that could match Android phones. For example 'MTP device' or 'ADB device' or something, and uninstall those drivers, and then plug in your phone in 'File Transfer Mode' again and see if something changes.
Hope this helps.
windows 10 and it's drivers and updates are too buggy! Please use linux live USB, doot from it on your PC and try connecting your phone to it. I am sure that will work and issue is in your OS and not in your phone

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