Hello
I got myself a shiny new TyTN. So far (coming from Blue Angel, then Universal), I'm very impressed with the device. There's only one slight nuisance: I don't receive text notifications for new voicemails anymore. I just spent about half an hour with my operator's technical (competent, by the way) support trying to sort this out.
They told me these notifications were a special category of text messages; say I have one voicemail waiting for me - I get a text message "You have 1 new voice mail in your voicemail box". If I don't listen to it and I get a second, the network only sends an update telling me "You have 2 new voice mails in your voicemail box" etc. I guess this works the same in other countries as well.
Support did a trace and they saw that the notification not only went out, but was acknowledged by my device after between 8 and 40 seconds. Still, my device doesn't show the message. Is there any tool I can use to purge the text message cache on my SIM card (support told me the messages were stored on the SIM)? Or is it possible HTC f***ed up and implemented this feature wrong, so I would have to wait for a firmware update?
@Fermin
I own an Orange device (SPV M3000). When I receive a notification about voicemails it shows up like an SMS message.
I had a look on the WorldWideWeb and found some information for you
1---
I had the same problem today. I was notified of the voicemail and I checked it. Erased the voicemail and the notification still remained. For the life of me i couldn't get it to go away. I tried to dismiss it like 20 times and nothing...finally I had to call my own phone from work leave a test voicemail and check it again. Erased it again and it went away.
---
2---
Try this:- phone>menu>options>services. You should see an array of listings including "Voice Mail and Text Messaging".
Highlight this and then >get settings.
You should have a number in the 'Text messages service center' box.
If you don't - it's a quick call to your provider.
---
Hope it can help you out!
Let me know if it doesn't.
Wondering, did you perform a hard reset to see if that fixes the problem?
Why do you want to receive a text message when you get a voicemail? The device supports the protocol that delivers a 'spool' icon to the phone when a vociemeial is waitign to be received. This icon is directly linked to the voicemail, meanign that it cannot be manually deleted by the phone user. When you have listened to the voicemail, the icon disappears. Great! That is as it should be. I am aware that not all networks use this systme but i have never understood why not. It is the most reliable method of knowign that you have unheard vociemails.
I have very occasionally had the problem that the icon wouldnt disappear after listenign to the voicemail. I found that if i rang the voicemail again, that often cleared the icon. Failing that, if a new voicemail comes in & is then listened to, that will generally clear the icon at last.
I used to use a network that didnt support this icon, & so i had to rely on either the phine ringing me to tell me that i had a vociemail (if i can;t answer the original call, how on earth can i answer anither call to tell me that i have a voicemial!!) or getting a text message. The problems with the text message method of notification is that (i) i have to opne & read the SMS to discover that it isnt really a text, but a voicemail, and (ii) if i delete this sms but then get interupted before i call my voicemail, then i no longer have a reminder to check my vociemail and (iii) if i listen to the vociemail before delteign the sms and then get interupted before deletign the SMS, i still have an sms tellign me that i have unheard vociemail, even though i have already listened to it!
For all these reasons, i have always thought the best method is the spearte notification 'spool' icon, as i can immeidately see that i have voicemail, as opposed to unread sms & can just press the icon on the home page to dial my voicemail.
If anyone prefers the alternative methods, please explain how they are better than this.
If you are on Orange in the UK, the numbers in the "Voice Mail and Text Messaging" menu should be:
SMS Centre: +447973100973
Voicemail: +447973100123
BTW I'm still using the Magician (Orange SPV M500), but i asume that the Hermes/TyTN works the same way.
Does anyone know when Orange will brign out the Hermes? I heard they were brandign it as M3100.
<snip> Does anyone know when Orange will brign out the Hermes? I heard they were brandign it as M3100.
Click to expand...
Click to collapse
They said july to me last week.
cc said:
Why do you want to receive a text message when you get a voicemail? The device supports the protocol that delivers a 'spool' icon to the phone when a vociemeial is waitign to be received. This icon is directly linked to the voicemail, meanign that it cannot be manually deleted by the phone user. When you have listened to the voicemail, the icon disappears. Great! That is as it should be. I am aware that not all networks use this systme but i have never understood why not. It is the most reliable method of knowign that you have unheard vociemails.
I have very occasionally had the problem that the icon wouldnt disappear after listenign to the voicemail. I found that if i rang the voicemail again, that often cleared the icon. Failing that, if a new voicemail comes in & is then listened to, that will generally clear the icon at last.
I used to use a network that didnt support this icon, & so i had to rely on either the phine ringing me to tell me that i had a vociemail (if i can;t answer the original call, how on earth can i answer anither call to tell me that i have a voicemial!!) or getting a text message. The problems with the text message method of notification is that (i) i have to opne & read the SMS to discover that it isnt really a text, but a voicemail, and (ii) if i delete this sms but then get interupted before i call my voicemail, then i no longer have a reminder to check my vociemail and (iii) if i listen to the vociemail before delteign the sms and then get interupted before deletign the SMS, i still have an sms tellign me that i have unheard vociemail, even though i have already listened to it!
For all these reasons, i have always thought the best method is the spearte notification 'spool' icon, as i can immeidately see that i have voicemail, as opposed to unread sms & can just press the icon on the home page to dial my voicemail.
If anyone prefers the alternative methods, please explain how they are better than this.
If you are on Orange in the UK, the numbers in the "Voice Mail and Text Messaging" menu should be:
SMS Centre: +447973100973
Voicemail: +447973100123
BTW I'm still using the Magician (Orange SPV M500), but i asume that the Hermes/TyTN works the same way.
Does anyone know when Orange will brign out the Hermes? I heard they were brandign it as M3100.
Click to expand...
Click to collapse
I've never seen that spool icon before, where would it be located? As far as I know, my operator does only support text messages notification :-(
I checked the settings; SMS Centre and Voicemail are configured as they should be, and I even changed them to something else and then back to the correct settings just to be sure. Everything else concerning text messages works, so I guess the settings are correct.
If I put the phone near my computer's speakers when a text message about a new voice mail should come in, I hear the "mobile blues" in the speaker, so I'd say the support specialist was telling me the truth when she said a trace showed that not only was the message being sent out, but that my phone even acknowledged reception.
I'm somehow stuck... but thanks for your help. Guess it's either start hunting for registry settings, or start hoping for a new ROM release
There are some strange things with the latest ROM that HTC produces.. ..I now about a Prohet problem that send an SMS multiple times, or even recieves it multiple times..
Will keep my eyes open for a solution for your problem!
Did you try the Hard Reset option?
It seems like the same problem I had on my SPV C600 when I wanted to receive an vCard.. ..the phone would light up but that was it.. ..strange phenomenon
It may only be Orange that support this icon, but is a VERY useful feature & has been around for many years. I know that Vodafone & O2 in the UK do not have it, but i thoght that T-Mobile do. I dont understand why they dont all implement this feature. I wouldnt use a network that didnt use it!
The 'spool' icon looks a little like: o_o (it represents a tape reccorder!)
For some info on it, see:
http://discussions.nokia.co.uk/discussions/board/message?board.id=phones&message.id=2965
http://www.voip-info.org/wiki/view/Getting+MWI+on+Polycom+Phones+to+work+with+Asterisk
mccune said:
There are some strange things with the latest ROM that HTC produces.. ..I now about a Prohet problem that send an SMS multiple times, or even recieves it multiple times..
Will keep my eyes open for a solution for your problem!
Did you try the Hard Reset option?
It seems like the same problem I had on my SPV C600 when I wanted to receive an vCard.. ..the phone would light up but that was it.. ..strange phenomenon
Click to expand...
Click to collapse
Thanks for your help. Hard Reset is a last resort option - and I can't really see that this would be a solution, since the device is brand new and the feature never worked in the first place. I get about 3-4 voice mails per day, so I should have received them from the start. I just didn't notice they were missing until a day later - guess I was too preoccupied drooling all over the device :wink:
I have the same problem with my brand new TyTN and it seems that we're not alone. It definitely is a ROM bug.
I already reported the problem to HTC and hope we'll have a solution within days.
Hi guys,
Same problem with my new v1605 TyTN. Spent 4 calls now to Vodafone support and each time they tell me they can see the SMS being sent and that it is acknowledged by the device. However, I never receive any notification of the text message. If I switch the voicemail to use call-and-deliver it phones me within seconds of a voicemail being left.
I tried hard resets, vodafone tried resetting my voicemail - all to no avail.
So - am glad to hear others have this and think it is ROM related. Hope there is a fix soon...
Rich
Am tempted to call vodafone back and let them know....
I *did* call Vodafone to tell them and after some waiting I was told that the tekkies knew of the fault but the manufacturer had not given a fix date yet. They say that once the fix becomes available it will either be sent over air to the device (I find this hard to believe) or a download will become available through their website.
R
I have to say that it works fine with mine. I use the 242 version not 121 and with text and notify it works exactly as it should. Text and spool symbol arrive straight away and go when they should do.
ROM Version 120.161.3
Rom Date 06/06/06
Radio Version 1.03.06.00
Protocol Version 32.36.7010.01W
What is the 242 version, how do I switch from the 121 and what are the implications, if any?
R
EDIT - went to vodafone.net to sign up for this - got as far as 'Your security code will arrive as a text message' and of course - this never arrived. Must be some problem with service originated SMS messages to this handset....
I had the same problem with the Voicemail notification and have found this somewhere in the internet. I have tried it and it works for me.
HKEY_Current_USER\System\State\Messages\vmail\Line1\Unread\Count
the value is more than 1
Change the DWord value from more than 1 to 0 and the problem just disappeared.
Try it and see if it works for you.
Good luck!
Mine was already set to 0 Thanks anyway...
Still waiting for a fix....
Rich
ywilson said:
I had the same problem with the Voicemail notification and have found this somewhere in the internet. I have tried it and it works for me.
HKEY_Current_USER\System\State\Messages\vmail\Line1\Unread\Count
the value is more than 1
Change the DWord value from more than 1 to 0 and the problem just disappeared.
Try it and see if it works for you.
Good luck!
Click to expand...
Click to collapse
I dont have Count. I have
HKEY_Current_USER\System\State\Messages\vmail\Line1\Unread\
??????
mccune said:
@Fermin
I own an Orange device (SPV M3000). When I receive a notification about voicemails it shows up like an SMS message.
I had a look on the WorldWideWeb and found some information for you
1---
I had the same problem today. I was notified of the voicemail and I checked it. Erased the voicemail and the notification still remained. For the life of me i couldn't get it to go away. I tried to dismiss it like 20 times and nothing...finally I had to call my own phone from work leave a test voicemail and check it again. Erased it again and it went away.
---
2---
Try this:- phone>menu>options>services. You should see an array of listings including "Voice Mail and Text Messaging".
Highlight this and then >get settings.
You should have a number in the 'Text messages service center' box.
If you don't - it's a quick call to your provider.
---
Hope it can help you out!
Let me know if it doesn't.
Wondering, did you perform a hard reset to see if that fixes the problem?
Click to expand...
Click to collapse
On the O2 network you can change from Voicemail notification by SMS Text to the onscreen Spool / Tape icon by ringing the VM system on 901 and selecting the Mailbox Settings (option 4 I think) then selecting "onscreen notification" instead of "notification by Text" - option 3
Hope this helps.
ywilson said:
I had the same problem with the Voicemail notification and have found this somewhere in the internet. I have tried it and it works for me.
HKEY_Current_USER\System\State\Messages\vmail\Line1\Unread\Count
the value is more than 1
Change the DWord value from more than 1 to 0 and the problem just disappeared.
Try it and see if it works for you.
Good luck!
Click to expand...
Click to collapse
Great, it works for me too!
I'm having a problem with my samsung 7.7 tablet. On the whole I'm happy with it, however incoming calls are simply not registering. I have spoken to my telephone company, O2 and they tell me they have prioritised the tablet, along with my mobile call to receive calls. I don't think the problem can be solved by O2. In the pop-up window, bottom right hand corner the sound symbol remains grey, vibrate and mute both light up green, which tells me these states are active, but the sound will not activate. I do have sound on the tablet, e.g. if an email comes in.
I can make outgoing calls, but no incoming calls come through. They are coming through to my other mobile.
The tablet is not rooted. It is running on ice cream sandwich , Android version 4.0.4.
I have tried a factory reset, but this has not solved the problem. When I bought the tablet incoming calls worked. I don't know what caused them to stop.
Can anyone help me?
Thanks in advance.
David
Ok, so Tmobile finally got my digits working and it's awesome to be able to leave the house without my phone. Now with spotify, I don't have to take my phone to the gym anymore. I just hook my BT ear buds and I have everything I need. I can even use it like a phone with a BT headset and when I call people see as if I'm calling from my phone.
Now with that being said, I have only had one issue so far but it's not a digits or tmobile problem. The way I figure I'll just live with it. The nature of having your watch share the same phone number means you get duplicate notifications. For example, if I'm connected to the phone through Bluetooth or I have call forwarding set to get my notifications from my phone and somebody sends me a text, I get the notification from the phone and I clear it. Now when I disconnect from the phone. My text messages and missed calls show up as notifications from the watch.
It makes sense. If the watch is sharing the same phone number, the phone will forward the message to the watch but the watch is also receiving the message to. I know there is an option to block but I want to be able to get my texts and missed calls if I turn off my phone and am using the watch in stand alone mode.
I figured a fix though for those who use the forwarding function and will always have stuff forwarded from the phone is to block the watch notifications. My solution it to just go to the text messaging app and clear them manually, ignore them or just delete the message conversation.
Just something to make people aware of when using Digits if you haven't signed up for it already. I personally like it so far and will probably pay for the service if it's reasonable.
I had a heck of a time getting tmobile to set it up right but when they finally got it working I like it now.
I'm having the same issue...wonder if there's a way to stop the dual notifications?
Just for my S3 frontier and having the same issue. Any fixes?
Anybody has problems with Calls not connecting on Nexus 5 even when the phone is showing full signal? I have been having this problem for a long time! I dial any number then even before the dialing tone starts the call simply disconnects!
I've never had this problem. Here are the suggestions I can come of:
- Use the default caller app if you're using a third-party one.
- Enter safe mode to see if any apps are interfering with calling.
- Google if other people are having the same problem as you with your telephone provider.
- Reset app and cache data for your caller app (I reckon this may delete things like call history and perhaps even contacts, although I'd guess those are stored elsewhere).
- Reset the phone, preferrably after taking a nandroid-backup if possible.
My Nokia 7 Plus (China Version) just got upgraded to Android P using HMD's official ROM (by copying it to root & install by *#*#874#*#*).
My phone will ring when it receives phone call; it can also make a call & hear the voice.
The problem is, the phone does not show any incoming call prompt, so I cannot "pick up" the call; nor will it show any outgoing call UI, so I cannot end the call.
Any one has any idea what's going on?
BTW all apps updated to latest via Google Play Store. Rebooting tried. SIM 1 slot used.
[Solved] Manually set default app to Phone
Sorry guys, just figured it out by myself. Go to Settings and found that the default app for phone is "None". After setting it to "Phone" manually, everything works fine now.
No calling ui
I'm experiencing the same problem after the pie update,
I can only hear the ringtone but it shows nothing, after the call it notifies me about the calls. Any solutions?
Go to setting>Apps& Notification>Phone>Notification>Incoming Calls>Behaviour>Select "Make Sound and Pop Up On Screen"
Just bought Nokia 5.1 plus yesterday... And I couldn't see the incoming calls..
I did this..
Go to setting>Apps& Notification>Phone>Notification>Incoming Calls
But I can't tap the behaviour option for incoming calls.. please help...
For outgoing, voicemail, etc I can tap the behaviour button.