Helium Backup working for anybody after the MM update? - Shield Tablet Q&A, Help & Troubleshooting

I cannot get the Helium desktop app or the Chrome extension to enable backup on the tablet after the update. The desktop side seem to think backup is enabled but the app never allow me to get into the app to start a backup...
Need some help.
(Same setup here works on my LG G4 H811 stock unrooted MM, FYI)

No one? Need some help

Related

Newb Help: Transfer / Backup apps & data

I am about to get a replacement Captivate from AT&T. What is the best way to transfer my apps, data and files to the new phone if both are stock firmware?
with thanks
Use back up apps like My Backup Root and of course Titanium Backup is a must have...then move all of that data off of your phone to your PC.
When you get your new phone transfer the data folders back to their original spot on the phone from your PC and install the same apps you backed up with from the market and start restoring.
Restore app data but not system data.
Is there anyway to do this without rooting?
The best/easiest way is to root.
It can be done w/o but more work involved and it takes longer (think manually reinstalling each backed up app one at a time from the market).
No root required - https://market.android.com/details?id=com.rerware.android.MyBackup&feature=search_result
Wit that said, it's fairly easy to unroot or return to stock so it can be turned in to at&t.
KonaZXIII said:
The best/easiest way is to root.
It can be done w/o but more work involved and it takes longer (think manually reinstalling each backed up app one at a time from the market).
No root required - https://market.android.com/details?id=com.rerware.android.MyBackup&feature=search_result
Wit that said, it's fairly easy to unroot or return to stock so it can be turned in to at&t.
Click to expand...
Click to collapse
ok this sounds like what I needed thanks. Can you point me to more info on rooting / unrooting
http://forum.xda-developers.com/showpost.php?p=11178700&postcount=1
More info here- http://forum.xda-developers.com/showthread.php?t=858765

[Guide] Backup Apps & Their Data for Rooted & Non-Rooted Devices

[Guide]
Backup Apps & Their Data for Rooted & Non-Rooted Devices​
Purpose: Let's say that you made a high score in subway surfers and you don't want to lose it, then you'll need these two apps to backup the game data.
Helium (Without Root Method):
Helium is an application by Koushik Dutta, who has also developed CWM Recovery.
Important Note:
Motorola devices are not supported due to a bug on Motorola’s part.
Requirements:
1. Rooted or unrooted device with android 4.0 or higher.
2. Computer and USB cable.
3. Helium on your android with Helium desktop app on your computer.
4. If you're using Windows, you've to install ADB drivers, but if you’re using Linux or MAC OS X don’t worry about this issue.
Helium - App Sync and Backup (Play Store link)
ADB Drivers and Helium desktop app
Instructions:
1. Run Helium desktop app and Helium on your device, then connect via USB cable. Wait just a few seconds, and Helium will be enabled. You can now disconnect your device.
Note :If you reboot your device you'll have to reconnect it to re-enable the app.
2. Now to backup, you must select the desired apps and games then click backup. You can select one by one or swipe up the bottom tab to select all. You can backup the app data only to make the backup less size but you must to redownload when restoring or you can back up data with apk (this is pretty helpful but with more size).
3. You can restore on your current device or on a new device using the same sdcard. I think you can also copy /sdcard/Carbon folder from the current sdcard to the new sdcard to restore.
- You can make schedule backups
- If you run to the premium version, you’ll be able to backup and restore from cloud storage.
Titanium Backup (Root Method) :
If you've a rooted device, you can benefit from Titanium Backup automation and flexibility without caring to android version. This app is more featured and works without connecting to computer.
Requirements:
1. Rooted device.
2. Titanium Backup on your android.
Titanium Backup ★ root (Play Store Link)
Instructions:
1. Start Titanium Backup and grant root permissions.
2. You'll see 3 tabs. Enter backup/restore page. You can now see a list of system, uninstalled and user apps which can be filtered.
3. Here you can manually select which apps to backup and restore.
4. Let’s say you want to run a full backup. Select the button on the top right of the screen (batch button) and you'll see many actions. Run “Backup all user apps” action. You can select what do you want to backup or select all. After figuring, tap the green checkmark.
5. For making a full restore, you can enter the batch actions and run “Restore all apps with data" action. The free version will make you press a yes dialog box for each app you want to restore, but the premium version does it all behind the scenes.
Important Notes:
1. Restoring system data can cause serious problems.
2. Restoring system data from one device to another will definitely cause problems.
- You can make schedule backups
- If you run to the premium version, you’ll be able to backup and restore from cloud storage.
Well I use Super Backup,it supports both rooted and non-rooted phone,no problems with it and its even free!
Sent from my Xperia U using xda app-developers app
.....
XperianPro said:
Well I use Super Backup,it supports both rooted and non-rooted phone,no problems with it and its even free
Click to expand...
Click to collapse
Super Backup makes backup for sms & contacts, where Titanum Backup and Helium makes backup for apps and their data (like a saved game in Angry Birds).
JohnHK said:
Super Backup makes backup for sms & contacts, where Titanum Backup and Helium makes backup for apps and their data (like a saved game in Angry Birds).
Click to expand...
Click to collapse
Check again,it backups apks and their data.
...
XperianPro said:
Check again,it backups apks and their data.
Click to expand...
Click to collapse
OK, you're right, but it requires root. Non-rooted devices need Helium to backup app's data.
Any way, if my guide helped you or you liked it hit THANKS.
I have been trying to get Helium Desktop to install on my Windows 8 64bit PC and keeps giving me a missing DLL error and won't install! I have been searching the internet for days now and all I can read is that others have the same problem, but no one has posted a solution! I'm at wits end on this one! How do you get it installed and where can I find this missing DLL!?!
maw said:
I have been trying to get Helium Desktop to install on my Windows 8 64bit PC and keeps giving me a missing DLL error and won't install! I have been searching the internet for days now and all I can read is that others have the same problem, but no one has posted a solution! I'm at wits end on this one! How do you get it installed and where can I find this missing DLL!?!
Click to expand...
Click to collapse
I had the same problem. It was related to having the Use as Media Device setting checked in the options. Once I unselected it the DLL files downloaded and installed. I don't know why but give it a try and see if that helps.
maw said:
I have been trying to get Helium Desktop to install on my Windows 8 64bit PC and keeps giving me a missing DLL error and won't install! I have been searching the internet for days now and all I can read is that others have the same problem, but no one has posted a solution! I'm at wits end on this one! How do you get it installed and where can I find this missing DLL!?!
Click to expand...
Click to collapse
PMOttawa said:
I had the same problem. It was related to having the Use as Media Device setting checked in the options. Once I unselected it the DLL files downloaded and installed. I don't know why but give it a try and see if that helps.
Click to expand...
Click to collapse
Actually I don't know how to solve this issue. Maybe you can contact the developer
Very good alternative to Titanium, I usually use Titanium along with a Dropbox account, but this can more, great stuff.
Helium and MDM
While Helium was a fabulous tool for backing up from one tablet and restoring to another, I've encountered an odd problem. The original tablet was rooted, but I used Helium in non-rooted status. Then I restored to a non-rooted tablet. Thereafter, I installed AirWatch MDM only to be told by AW that the new tablet is rooted. I've confirmed through various means that the new tablet is not rooted. However, I suspect Helium does something that trips a flag. Does anyone have any idea on how to clear the flag so that my unrooted tablet will look unrooted to AW?
marcekb said:
While Helium was a fabulous tool for backing up from one tablet and restoring to another, I've encountered an odd problem. The original tablet was rooted, but I used Helium in non-rooted status. Then I restored to a non-rooted tablet. Thereafter, I installed AirWatch MDM only to be told by AW that the new tablet is rooted. I've confirmed through various means that the new tablet is not rooted. However, I suspect Helium does something that trips a flag. Does anyone have any idea on how to clear the flag so that my unrooted tablet will look unrooted to AW?
Click to expand...
Click to collapse
I suggest to contact the developer of Helium on Play Store and give him the details. Don't forget to tell him what's your tablet
JohnHK said:
I suggest to contact the developer of Helium on Play Store and give him the details. Don't forget to tell him what's your tablet
Click to expand...
Click to collapse
can it use in unrooted gingerbread, i want to root it but i afraid to lose subway surfer data. how to use this helium then?
maulanaihsan said:
can it use in unrooted gingerbread, i want to root it but i afraid to lose subway surfer data. how to use this helium then?
Click to expand...
Click to collapse
Hey, you can simply see the requirements in the OP
Helium works with rooted and unrooted Android devices but needs 4.0+. I think it won't work with ginger bread even if you have root. I hope that I helped
maw said:
I have been trying to get Helium Desktop to install on my Windows 8 64bit PC and keeps giving me a missing DLL error and won't install! I have been searching the internet for days now and all I can read is that others have the same problem, but no one has posted a solution! I'm at wits end on this one! How do you get it installed and where can I find this missing DLL!?!
Click to expand...
Click to collapse
Hi maw,
Did you find a solution for this ? I have the same
Are there any apps that allow you to backup to your desktop? I want to be able to individual backups of the apps I currently have installed, delete the ones I don't use(I need the free space), with the much faster option of just sideloading them instead of having to redownload them from the play store. I don't have enough space on my tablet or phone to make Titanium or Helium backups. Thanks for any recommendations and help.
Edit: NVM found one
Insufficient permissions
When I tried running the shell script on Linux Mint 16 64-bit Petra, it just said
Code:
error: insufficient permissions for device
First I had a problem that the script required changing permissions of the script and adb, but that was not a big of an issue. This however, I don't know what to do with this. USB-debugging was enabled and device was connected.
Edit:
I got this working. I configured the USB-access in udev as per instructions of source(dot)android(dot)com/source/initializing.html#configuring-usb-access. Then I modified it's permissions to read-and-write
Code:
sudo chmod a+r /etc/udev/rules.d/51-android.rules
and then I also restarted udev by
Code:
sudo service udev restart
That did the trick and I managed to connect the device.
Problem on Windows 8.1 64 bit
Hi Guys, I've just upgraded my OS to Windows 8.1 64 bit, and each time I tried to connect my phone the OS haven't recognized the device. I looked at the device manager and I discovered a generic Android driver provided by Helium.
So I unistalled Helium, restored the USB drivers by Samsung Kies, and now the OS recognized my phone again.
WHy?
Thank you!
Antonio
Thanks for being here, forums, when I need to do something simple and just have a senior moment
Very often, I reset my data on the S3 for try new ROMs, and, every time, I have to re-download all the applications...
Can I backup last version of Helium APP (APK?), so I can install it after the first boot and restore applications?

[Completed] Helium backup app will be the end of me (and plenty others from the sounds of it)

Hello all on xda forums. I am new here and need some help restoring my phone. I was rooted on 4.2 Kitkat and decided to upgrade to 5.0 lolipop on my Galaxy S4 Active (GT-I9295). I made the mistake of using helium to backup my apps and now can not restore my apps. When I look in the app folders on my PC there are no files in the folders which makes it impossible to use the server client. I backed up the full app on helium so I would assume that there would be some files there. I've heard some people say that you have to re-install all of your apps and then restore the data. I have really slow internet and would like to avoid this method if possible. Let me know if you need more information. (Cant upload images since I'm new here sorry about that)
themrgrinch said:
Hello all on xda forums. I am new here and need some help restoring my phone. I was rooted on 4.2 Kitkat and decided to upgrade to 5.0 lolipop on my Galaxy S4 Active (GT-I9295). I made the mistake of using helium to backup my apps and now can not restore my apps. When I look in the app folders on my PC there are no files in the folders which makes it impossible to use the server client. I backed up the full app on helium so I would assume that there would be some files there. I've heard some people say that you have to re-install all of your apps and then restore the data. I have really slow internet and would like to avoid this method if possible. Let me know if you need more information. (Cant upload images since I'm new here sorry about that)
Click to expand...
Click to collapse
Something just happened and I can see my app files........I'm never using helium again. Apparently you need to download an app in order for all the data to show up? (If you cant tell, I have no clue what is going on)
themrgrinch said:
Something just happened and I can see my app files........I'm never using helium again. Apparently you need to download an app in order for all the data to show up? (If you cant tell, I have no clue what is going on)
Click to expand...
Click to collapse
I GOT IT! So apparently you need to download an app that you used to have and back up the fresh download in order for your old app data to show up. I had my old carbon folder stored on my SD card (Make sure you also back it up to your PC) when I downloaded the app onto my phone. So glad it works!

backup / restore advice Z5 source XZ target [MMS images marked corrupt]

Hi, I'm looking for some advice in regard to performing a backup/restore from a Z5 to an XZ.
Both phones are running the latest Nougat release from Sony.
Sony Companion doesn't support Nougat yet.
Sony Mobile Transfer seems to work (after removing some apps).
But, the problem I keep running into (experienced the same issue when using Sony Companion to go from Z3C to Z5C) is that
Images sent to me via MMS within the messages are showing 'image is corrupt'. once restored to the new phone.
Everything else seems to transfer OK, but losing images within SMS/MMS threads is frustrating me.
Going between the Z3C and the Z5C, I tolerated the loss/corruption of images, but I've now got a lot of MMSs with images on my Z5c, and I really don't want to lose them in the transfer to the XZ.
Is there a method or procedure without root or at least without unlocking the bootloader, where I can guarantee the images are transferred without corruption?
TIA to anyone that can provide some advice.
One way that works good is using titanium backup, but you have to be rooted, so you wont use this metod, maybe someone else will have proper way without root.
EDIT : Maybe try with helium, but I can't guarantee that it will work.
L33Tgod said:
One way that works good is using titanium backup, but you have to be rooted, so you wont use this metod, maybe someone else will have proper way without root.
EDIT : Maybe try with helium, but I can't guarantee that it will work.
Click to expand...
Click to collapse
I'd root if it didn't void the warranty... I may have to resort to that though.
Is there an alternative to the stock messenger SMS/MMS app that will hijack/receive/send SMS/MMS including images, where the application can be transfered (including all messages)?
I was looking at Textra, and it looks like it performs all the SMS/MMS services, cant be sure without testing though....
Anyone have any advice in this context?
SMS Backup & Restore
SMS Backup & Restore
No root required. Can backup all your SMS/MMS messages to local storage, Google Drive, Dropbox or email. Basic UI but oh so functional!

Question How do I migrate to this device?

Time to retire my trusty LG G8. LG's mobile switch app has had me seamlessly moving from the last 3-4 LG phones i've had previously. Not gonna work this time. Unless I'm using it wrong, the Samsung Smart Switch isnt moving app data, neither is adb backup + restore (did move my wallpaper tho, so thats a plus) even tried the paid version of wondershare mobiletranspro to no avail. Neither device is rooted.
So my question, can someone tell me what I'm doing wrong with the methods I mentioned above? Is there a different tool I should be using? Or am I SOL?
ZeikHunter said:
Time to retire my trusty LG G8. LG's mobile switch app has had me seamlessly moving from the last 3-4 LG phones i've had previously. Not gonna work this time. Unless I'm using it wrong, the Samsung Smart Switch isnt moving app data, neither is adb backup + restore (did move my wallpaper tho, so thats a plus) even tried the paid version of wondershare mobiletranspro to no avail. Neither device is rooted.
So my question, can someone tell me what I'm doing wrong with the methods I mentioned above? Is there a different tool I should be using? Or am I SOL?
Click to expand...
Click to collapse
adb backup was started to be fazed out in android 10 its now removed from almost all versions of android 12, is your lg rooted ?you could back up with titanium or other app, and restore to a rooted s22 , the only other option which is less reliable is what google replaced adb back up with, google drive/one backup, and restore that way, you could also try using app2sd on your lg and backing up your data to it that way and trying to restore it that way,
when using smart switch did you try backing up data to external sd and restoring from ext sd ?
What app data do need migrated? Can you use each apps bult in backups, if they have it, like whatsup
smart switch only gives the option to use a cable or wireless, no SD card, even on the LG. neither device is rooted, but im wondering if i could take LG backup of the G8, root both phones, restore data to G8 via the LG app, then use the tools available to rooted phones to move it all over. seems overly complicated, but i dont know if theres a better option
ZeikHunter said:
smart switch only gives the option to use a cable or wireless, no SD card, even on the LG. neither device is rooted, but im wondering if i could take LG backup of the G8, root both phones, restore data to G8 via the LG app, then use the tools available to rooted phones to move it all over. seems overly complicated, but i dont know if theres a better option
Click to expand...
Click to collapse
oh yes sorry, its samsung backup that gives the ext option
titanium backup would be your best bet (or similar) if your willing to root both devices, and set tb back up to back up to the cloud and dl to s22 ultra to save messing with cables and youll also have it safe on the cloud
I recently retired my LG G7. All of the data was backed up to my PC. When setting up my Ultra I installed the apps from the Play store. I then transfer images, audio etc. from the PC to the phone.
It's the only way to do it if you want to avoid issues. Clean installs are the best installs.
gav83collins said:
oh yes sorry, its samsung backup that gives the ext option
titanium backup would be your best bet (or similar) if your willing to root both devices, and set tb back up to back up to the cloud and dl to s22 ultra to save messing with cables and youll also have it safe on the cloud
Click to expand...
Click to collapse
unlocking the bootloader to root would wipe the data im trying to back up, no?
hand-filer said:
I recently retired my LG G7. All of the data was backed up to my PC. When setting up my Ultra I installed the apps from the Play store. I then transfer images, audio etc. from the PC to the phone.
It's the only way to do it if you want to avoid issues. Clean installs are the best installs.
Click to expand...
Click to collapse
what were you using to back up to the pc? im trying to transfer app data from some poorly-designed medical apps, not just pictures and regular user data
ZeikHunter said:
unlocking the bootloader to root would wipe the data im trying to back up, no?
what were you using to back up to the pc? im trying to transfer app data from some poorly-designed medical apps, not just pictures and regular user data
Click to expand...
Click to collapse
I connect the old phone to my PC and copy all of the files to a new folder.
Then I connect the new phone to the PC and transfer my files over to the appropriate folders in the phone. Basically cut and paste.
LG also lets you backup files to to the micro SD from settings. Then you can plug that into the PC and grab them from there.
ZeikHunter said:
unlocking the bootloader to root would wipe the data im trying to back up, no?
what were you using to back up to the pc? im trying to transfer app data from some poorly-designed medical apps, not just pictures and regular user data
Click to expand...
Click to collapse
it would wipe it from the s22 yes, but the data you want restoring is on the lg anyway so thats not a problem i dont know about rooting the lg, the last one i had was the lg viewty when that came out ib like what 2007 0r 2008 maybe

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