Hello, I have an HTC Amaze for over a year now. It was working fine, I rooted it CWM 5. and I installed Android revolution custom ROM. Until 2 weeks ago my battery was giving me some trouble, so i put away the phone for a bit, I bought a new battery then I notice the phone wasn't coming on. SO i charge for an entire day it still wasn't charging. I carried it to the shop. They said, that they don't know whats wrong with the phone.
I came home and decide am going to fix it my self i tried powering it into recovery mode, hard reset. screen is still blank, at lease that is what I thought. I look closely and then i notice the phone was in recovery mode but no lights were on in the screen. So normally I thought what anyone would of thought, the bulb in the screen or some kind of wiring went bad. The i tried wiping cache davlik install new new rom. Nothing worked. and this was defficult because I had to use a flash light to see on the screen. Lastly, i just click reboot and then the phone lights up perfectly and HTC logo comes up and then it blanks off again. So can anyone help? any advise
Hi there,
You'd be best served asking for help from the experts who own your device, here:
Amaze 4G Q&A, Help & Troubleshooting
Good luck
Hey everyone 2 weeks ago I was using my lg g2 verizon model running android 5.0.1 lollipop and it felt from my bedside. Note this is not her first time the phone had fallen. I have a tpu case on it and it usually fears very well against occasional drops. That fateful night however the phone fell and when i picked it up it went blank and was switched off. I tried to power it on by pressing the power button but the phone just vibrated continuously on a second by second basis ( literally counting mississippis). I then tried to plug the phone into my wall outlet to force a boot but it just vibrated too.
Later that week i opened it up removed and reattached the battery cable and IT CAME ON!! Two short days after i rebooted the device for a new app but then it didnt power on. The same problem occured. I tried my fix again and after a couple of tries it finally worked. A week later and forgetting my phone problems i restarted ny phone again only to find out that the problem had returned. After trying my quick fix over and over again, nothing seemed to work so i decided to try troubleshooting the device myself. My results have left me baffled.
Ok so before you guys start shouting out solutions, heres what did and found ;
1) Tried a new battery and the phone still vibrated.
2) Unplugged the battery from the motherboard and plugged in my charger and the phone still vibrated. Lead me to believe that its not a battery problem.
3) Removed all un-neccessary components from the phone ( camera, screen, mic, antennas, etc...) the phone still vibrated.
4) Removed the power button module from the phone and it still vibrated when the charger was plugged in.
Note: I disconnected the vibrator behind then motherboard and held the phone to my ear while I plugged it in to my wall outlet. I could hear a faint clicking sound in a cycle.
Im completely lost sorry for the long thread but if anyone can offer some advice please help me i have no money to buy a new phone atm #life
Thank you in advance xD
Scarfex said:
Hey everyone 2 weeks ago I was using my lg g2 verizon model running android 5.0.1 lollipop and it felt from my bedside. Note this is not her first time the phone had fallen. I have a tpu case on it and it usually fears very well against occasional drops. That fateful night however the phone fell and when i picked it up it went blank and was switched off. I tried to power it on by pressing the power button but the phone just vibrated continuously on a second by second basis ( literally counting mississippis). I then tried to plug the phone into my wall outlet to force a boot but it just vibrated too.
Later that week i opened it up removed and reattached the battery cable and IT CAME ON!! Two short days after i rebooted the device for a new app but then it didnt power on. The same problem occured. I tried my fix again and after a couple of tries it finally worked. A week later and forgetting my phone problems i restarted ny phone again only to find out that the problem had returned. After trying my quick fix over and over again, nothing seemed to work so i decided to try troubleshooting the device myself. My results have left me baffled.
Ok so before you guys start shouting out solutions, heres what did and found ;
1) Tried a new battery and the phone still vibrated.
2) Unplugged the battery from the motherboard and plugged in my charger and the phone still vibrated. Lead me to believe that its not a battery problem.
3) Removed all un-neccessary components from the phone ( camera, screen, mic, antennas, etc...) the phone still vibrated.
4) Removed the power button module from the phone and it still vibrated when the charger was plugged in.
Note: I disconnected the vibrator behind then motherboard and held the phone to my ear while I plugged it in to my wall outlet. I could hear a faint clicking sound in a cycle.
Im completely lost sorry for the long thread but if anyone can offer some advice please help me i have no money to buy a new phone atm #life
Thank you in advance xD
Click to expand...
Click to collapse
Hi and thank you for using XDA Assist
Unfortunally for your phone this is indeed an hardware problem and i doubt it may be a software one...
If you didn't "worked" on the device from the software side i think the better way is to take it to an assistance shop or something like that in order to fix your vibration problem.
But for futher assistance i suggest you to ask overe here: Android Q&A, Help & Troubleshooting
Or here:
G2 Q&A, Help & Troubleshooting
Good luck!
Hi everyone, I am new here. I tried to root a HTC Desire 500 dual SIM that belongs to a friend. I followed the guide posted on XDA on this link:
http://forum.xda-developers.com/showpost.php?p=46430699&postcount=5
Did everything as stated. Phone was working fine even after that though it was not rooted and I could not find the SuperSU app. One time, I switched off the phone and then it would not turn on again. When I put it to charge, I see a blinking orange LED. No display. According to a post on this site, I manually tried to charge the battery using an external charger. Battery has enough voltage to power up the phone now. But it is not powering on. Will not enter into fastboot mode also.
What I have observed:
1. If I put the phone to charge without the battery, it behaves in exactly the same way.
2. I put it to charge with an already charged battery overnight. In the morning I removed the charger and took out the battery. The battery was completely drained.
Any help would be appreciated.
Hello and thank you using XDA Assist,
please create a thread here:
Desire 500 Q&A, Help & Troubleshooting
I hope there will be someone, who is able to help you.
Kind regards
Trafalgar Square
XDA Assist
Hii..
Im using nokia 'x' by mistakenly I've flashed nokia x2 rom then my phone is dead, ive posted on xda a member replied to that problem to flash with jtag, or boot repair, it fixed that problem & im very thank ful, but after some days i buyed a new phone and my old phine i gave it to my dad, so he added alarm to wake up early morning it worked good without any problem but a week ago my father wanted to see the time in the morning, then he pressed power button suddenly the screen turned on and put-off, he thought that the battery is 0% in the morning ive tried to charge the battery but there is no light or battery charging indication on the screen, i even connecterd to my lappy so there is a connected & disconnected sound, i tried to flash with nokia care & nokia x flasher but didnt work..
Plz help me what should i do to recover it back?
Thanks.
Arnav raj said:
Hii..
Im using nokia 'x' by mistakenly I've flashed nokia x2 rom then my phone is dead, ive posted on xda a member replied to that problem to flash with jtag, or boot repair, it fixed that problem & im very thank ful, but after some days i buyed a new phone and my old phine i gave it to my dad, so he added alarm to wake up early morning it worked good without any problem but a week ago my father wanted to see the time in the morning, then he pressed power button suddenly the screen turned on and put-off, he thought that the battery is 0% in the morning ive tried to charge the battery but there is no light or battery charging indication on the screen, i even connecterd to my lappy so there is a connected & disconnected sound, i tried to flash with nokia care & nokia x flasher but didnt work..
Plz help me what should i do to recover it back?
Thanks.
Click to expand...
Click to collapse
Greetings,
Please read the sticky threads for XDA Assist. Our purpose here is to assist NEW members in finding their way on XDA. As a Member of this site with a fairly substantial post count, you are expected to know how to use the search features that XDA provides to you, to find the correct section to post your question.
Thanks for understanding.
Thread closed.
I was just using it normally today,
The battery was down to some 23%, charged it a bit to aprox 40%
then suddenly every locked up, and it went dim, and then dead
I plugged it into the Quick charger (original HTC factory and original cable), and it's still unresponsive.
it was rooted and running Viper ROM 1.4
Currently it's cold as ice, normally while charging it should be Warm.
Tried the Button Down + Power Button for 15 sec, many times unsuccessfully.
Normally that will bring it back from whatever lock up, but this time nothing, totally unresponsive.
AllGamer said:
I was just using it normally today,
The battery was down to some 23%, charged it a bit to aprox 40%
then suddenly every locked up, and it went dim, and then dead
I plugged it into the Quick charger (original HTC factory and original cable), and it's still unresponsive.
it was rooted and running Viper ROM 1.4
Currently it's cold as ice, normally while charging it should be Warm.
Tried the Button Down + Power Button for 15 sec, many times unsuccessfully.
Normally that will bring it back from whatever lock up, but this time nothing, totally unresponsive.
Click to expand...
Click to collapse
Did you update to Viper ROM 1.6 and have you tried booting into Download Mode?
8bitbang said:
Did you update to Viper ROM 1.6 and have you tried booting into Download Mode?
Click to expand...
Click to collapse
it wont even turn on.
I was with HTC tech support for the past hour, and we tried everything.
so, now it's going straight for warranty
it wont charge, it wont turn on, it doesn't accept any of the known keys combinations to get it into the download mode.
the weird thing is that everything was working just fine and normal, until moments before I left office.
it was hard to turn on, so i though oh no problem, I'll just restart it.
Restart it went, it came back, but then shortly later it went again into that annoying deep sleep mode, and was able to bring it back on, once more
but by the time I walked from the office to the car, the phone turned off again, and it remained dead since then.
apparently it's a "Known Issue" since it's in the most asked FAQ list in HTC support help page.
hmm... funny they just hid that FAQ, and replaced it with http://www.htc.com/ca/contact/produ...ent=GUID-780CE6E8-1156-4527-8980-445582D60A70
there was another similar one, but it was specific to some power issues, similar to this one http://www.htc.com/ca/contact/produ...ent=GUID-599060AE-0591-4FA1-B77F-C6A635196E49
AllGamer said:
it wont even turn on.
I was with HTC tech support for the past hour, and we tried everything.
so, now it's going straight for warranty
it wont charge, it wont turn on, it doesn't accept any of the known keys combinations to get it into the download mode.
the weird thing is that everything was working just fine and normal, until moments before I left office.
it was hard to turn on, so i though oh no problem, I'll just restart it.
Restart it went, it came back, but then shortly later it went again into that annoying deep sleep mode, and was able to bring it back on, once more
but by the time I walked from the office to the car, the phone turned off again, and it remained dead since then.
apparently it's a "Known Issue" since it's in the most asked FAQ list in HTC support help page.
hmm... funny they just hid that FAQ, and replaced it with http://www.htc.com/ca/contact/produ...ent=GUID-780CE6E8-1156-4527-8980-445582D60A70
there was another similar one, but it was specific to some power issues, similar to this one http://www.htc.com/ca/contact/produ...ent=GUID-599060AE-0591-4FA1-B77F-C6A635196E49
Click to expand...
Click to collapse
It does sounds like a hardware problem. I hope they send a replacement phone soon.
ShyamSasi said:
It does sounds like a hardware problem. I hope they send a replacement phone soon.
Click to expand...
Click to collapse
That's the thing that sucks
it's already after 30 days, so they can't do a straight swap
that means i'll need to mail it in for warranty repair, which takes several weeks, plus the shipping back and forth that's at least 6 to 8 weeks down time
AllGamer said:
That's the thing that sucks
it's already after 30 days, so they can't do a straight swap
that means i'll need to mail it in for warranty repair, which takes several weeks, plus the shipping back and forth that's at least 6 to 8 weeks down time
Click to expand...
Click to collapse
It has been 6.5 weeks for me. Had to send it in two weeks after receiving it with a different problem. Repair actually took 2.5 weeks, while the spare parts sent right from Taiwan needed 4.5 weeks to arrive in Europe.
Return period in Germany is only 14 days so I had to take the warranty repair as well.
Sent from my HTC U11 using XDA Labs
5m4r7ph0n36uru said:
It has been 6.5 weeks for me. Had to send it in two weeks after receiving it with a different problem. Repair actually took 2.5 weeks, while the spare parts sent right from Taiwan needed 4.5 weeks to arrive in Europe.
Return period in Germany is only 14 days so I had to take the warranty repair as well.
Sent from my HTC U11 using XDA Labs
Click to expand...
Click to collapse
where you have bought ?
andrea1493 said:
where you have bought ?
Click to expand...
Click to collapse
o2 Germany. Repair center is in Poland.
Sent from my HTC U11 using XDA Labs
AllGamer said:
That's the thing that sucks
it's already after 30 days, so they can't do a straight swap
that means i'll need to mail it in for warranty repair, which takes several weeks, plus the shipping back and forth that's at least 6 to 8 weeks down time
Click to expand...
Click to collapse
I think if you make enough noise at the support or escalate it maybe through Social media, then they might send you a replacement device instead of a repair. Sometimes these support centers would have escalation processes in place for such situations but won't really honor it until the customer start making noise. Especially HTC would try and minimize bad PR.
Yesterday the same happend to me.
I had the feeling that the battery connector wasn't properly connected/disconnected, so I searched for a picture to see if by pushing on the back of my device i could reconnect the battery connector (see this pic and this pic). Luckily this worked for me so now i can backup my data and exchange it (also luckily, im still within the voluntary 14 day returning period of my provider).
Hope this helps someone else too.
Mine is gone 2 days ago too.
When I woke up in the morning, I saw it's still on the charger, but soon I found the device is gone and I checked some log (I have configured Syncthing to do some backup to my PC, unfortunately, I only paired the device but no task is configured yet.) and found the device is just gone around I woke up.
Tried all combinations including vol+ & vol- & PWR for 30secs~2mins, none of them work. Pressing around battery connector doesn't work still.
Its cold as a brick. No response when I plug it to my MacBookAir, but shown as an unknown device on my Windows7 Desktop.
Now I'm waiting for it self recovery since I still not backed up my internal storage yet, and my data won't be guarantee if I send it back to HTC.
No solution yet. Just an echo for the topic.
A small update.
So, after I sent it in for Repair... damn HTC finally fixed the phone and send it back to me after 6 months.
The worst experience ever.
I got the same issue as well. My phone just went dead on me today. It does response to anything at all. May I know from those who experienced before what is the cause of the problem? What did the service center do to help out?
Happened to me today. After having it 5 months,warranty exchange.
Mine HTC U 11 turned off since 23-01-2019. Not charging . not turning. Nothing is working. I am from India. I could not find any authorized service center for HTC here too. .
What to do now.
Please suggest me what to. If any one can.
Mail : [email protected]