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[Q] Brand New G-Tablet, powered on once

Hey everyone.
I just got a brand-new G-Tablet through Sears. I'm checking here to see if anyone has any ideas before their tech support opens in ~two hours.
I got it to my office, plugged it in and charged it until the light turned green. Then I turned it on and played with it a bit. I didn't have a method to put it on the network right then to sync anything, so I really just poked around and then set it to the side. One thing to note is that I wasn't presented with a setup screen at all, it booted straight to home.
Then later that afternoon when I went to go home, it wouldn't power on. I'm not sure if it went to sleep or powered off, but nothing happens no matter what button combination I press. I've tried just pressing power, holding it down for 4 seconds, holding it down for 30 seconds, power and volume + at the same time, and power and volume - at the same time.
I tried hooking it up to my computer last night, thinking that maybe the display didn't come back from sleep and maybe I could force a reboot via ADB, but it must be off alltogether since it didn't trigger a USB installation on the computer.
When I plug it in to charge, the little light turns red, then a while later turns green, indicating that it is fully charge, yet still no joy.
Your thoughts?

Press the power button for a really long time to see.
Sent from my GT-I9000 using XDA App

Just held it down for 90 seconds, no dice. I tried pressing it briefly afterwards too just in case.

I think Roebeet and a few others had a similar issue. I believe they had to wait 24+ hours for the battery to drain. I can't find the thread but the search button may help

You didn't update the firmware, correct? This is a known issue with the older firmware and it's happened to me.
I believe that the device is frozen - and yes, when it gets in that state you cannot reset it, even when holding down the power button. You have two choices, when this happens:
1- Open up the back of the device (and thus voiding the warranty) and press the reset button on the system board. That will fix it immediately. I know this probably isn't the best option, but I wanted to mention it.
2- Unplug the device and wait for the battery to completely drain. This takes about 24 hours. Once drained, you can press the power button and it will boot up for 10-15 seconds before stopping - that's your queue that the device is "fixed" so you can start re-charging it.
Fortunately, this probably seems to be resolved on newer firmware, tmk. I've only had this happen on a device with the original stock firmware.

The two of you are gentlemen and scholars. I'll let you know how it turns out. I was on the phone to get the RMA when the line went all fuzzy and I couldn't talk to them. Then it did the same thing when I called back. Then I saw this post. Divine Intervention...

Going on 28 hours now and still nothing...I'll probably give it at least 3 days before I send it back.

Give it a few more hours, and then plug it in for a minute and try powering it up. the battery could be so drained at this point that it needs to be plugged in to go on.
Mine took 24 hours to drain, but I wasn't sure if it was at 100% charged, at the time.

Almost to the 48 hours mark and still nothing. I tried plugging it in briefly just to check and the red light still comes on, but it won't power up. Anyone know the possible standby time of a fully charged batter on these things? I was thinking if the system locked up and it isn't hardly doing anything, it could last a while...

Maybe a return to the store you purchased it from at this point. The battery should be dead by now. You should be able to get an exchange or you can try the other route Roebeet suggested but that will definitely void your warranty

thebadfrog said:
Maybe a return to the store you purchased it from at this point. The battery should be dead by now. You should be able to get an exchange or you can try the other route Roebeet suggested but that will definitely void your warranty
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The problem is that I'm in Guantanamo Bay, Cuba. Shipping time is at least 2 weeks and sears won't do an advance replacement. Neither will the Viewsonic support folks. So I'm either stuck having to buy a second one and waiting for them to get the original back before the refund, or waiting a month or more for a repair...
Are there any seals inside the case that get broken if you open it?

I don't know the answer but this may be of some help
http://forum.xda-developers.com/showthread.php?t=842354

thebadfrog said:
I don't know the answer but this may be of some help
http://forum.xda-developers.com/showthread.php?t=842354
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Click to collapse
I think I'm just going to give it anther day then send it in for repair.

Still nothing. Since its going to be over a month before I get a replacement, I'm just going to return it and wait for the new crop of tablets to come out. Thanks for the help guys.
Sent from my Dell Streak using XDA App

Sorry to hear that. I think the reset button on the board would have worked, but I understand why you wouldn't want to open the device up. We shouldn't have to void our warranty to be able to do a hard reset.

Rhodizzle said:
Still nothing. Since its going to be over a month before I get a replacement, I'm just going to return it and wait for the new crop of tablets to come out. Thanks for the help guys.
Sent from my Dell Streak using XDA App
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Click to collapse
You might try nvflash.... worked on a friends.

GTO777 said:
You might try nvflash.... worked on a friends.
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Click to collapse
But was your friend's responding at all? I get absolutely nothing. the only thing the tablet does is give me a red light when it's charging and a green light when it's done. The power button does nothing and volume down + power does nothing. doesn't nvflash require a connection over USB before it can do anything?

Phone "just stopped working"?

Well... HTC One X running 3.2.7 > OTA update to 3.2.8... S-On, factory unlocked.
Has been running fine for 2 months or so now I believe. Today battery went to 0. Which has happened once or twice before. Plugged it in and the orange notification light was flashing (charging, but not usable yet). After an hour or so I held the power button to turn it on and the orange flashing light turned off. And now the phone won't turn on at all. Have still had it plugged in and try to turn on, hold bottom/both volume buttons while holding power... Hold power for 30+ seconds so as to allow it to completely force shutdown... and nothing. No orange flashing light, no screen on, no vibrate, nothing. When plugged in to my PC and I hold the power button for 10 sec it makes the "driver not found" sound. I have HTC USB drivers.
What the f*** happened?
Edit : After unplugging, the orange light now goes, off, on, off, on off (on for 1 second, off for 1 second).... forever.
Going to leave it charging overnight. **** better not be ****ing dead because it's off contract and I don't have the ****ing money to replace a phone because hitting 0% battery caused ****ing death.

Sounds like you're talking about the international one X. Wrong forum partner.
Sent from my One X using xda app-developers app

exad said:
Sounds like you're talking about the international one X. Wrong forum partner.
Sent from my One X using xda app-developers app
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What? Viper 3.2.8 is for the evita.
If it won't come on you may have been hit with the bug that quite a few others have experienced here where the phone bricks when the battery goes completely dead. If it's still under warranty I would suggest sending it back to HTC and they will probably give you a new phone. Or send it to mobile tech videos and they'll jtag it for about $60.
Sent from Xparent Red using my Venomized Evita

Oh lol I didnt see him mention viper. My bad
Sent from my Sony Tablet S using xda app-developers app

imranh101 said:
better not be ****ing dead because it's off contract
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Doesn't matter. It's still under warranty. The phone isn't old enough to be out of warranty yet, it's release date was barely 1 year ago. I'm pretty sure the warranty is 2 years. They also can't void your warranty for running a custom ROM either, unless they can prove the ROM cause the failure which it doesn't sound like it did in your case. I'm pretty sure that holds true in the U.K., and definitely the U.S. The Magnuson Moss act is a powerful tool.
There aren't too many things (software wise) you can do to break this phone to the point where you need HTC to fix it. I, unfortunately, just did one of them to my phone. I'm praying repair is as nice as the support people. They were all awesome, although they wouldn't quote me a repair price even though I told them exactly what was wrong with it and how I broke it.

This is a known bug and has happened to bone stock phones. If you can't revive it, you should get a warranty replacement.

RainWind said:
Doesn't matter. It's still under warranty. The phone isn't old enough to be out of warranty yet, it's release date was barely 1 year ago. I'm pretty sure the warranty is 2 years.
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Warranty is 1 year. But you are correct, unless the OP bought his right after release, it would be barely over a year old. Any more recent than that, and he is still good.
Keep the phone on the wall charger (not charging over computer's USB port) overnight, and see if that helps. This usually does the trick with the random power drops some of us have seen on this device.

After leaving it charging all night it turns on. However it constantly either freezes and reboots at the splashscreen or just shows the HTC white screen for minutes on end. Got it to boot in to recovery and did factory reset. Got it to boot up and during set up after choosing my WiFi and inputting password then hitting next it rebooted again.
Now what?

imranh101 said:
After leaving it charging all night it turns on. However it constantly either freezes and reboots at the splashscreen or just shows the HTC white screen for minutes on end. Got it to boot in to recovery and did factory reset. Got it to boot up and during set up after choosing my WiFi and inputting password then hitting next it rebooted again.
Now what?
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Click to collapse
Try upping the voltage on the CPU using Kernel tuner, the CPU might have been a tad bit fried and needs a little more juice to run
-Sugardaddy

Arrow44 said:
Try upping the voltage on the CPU using Kernel tuner, the CPU might have been a tad bit fried and needs a little more juice to run
-Sugardaddy
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Click to collapse
Phone won't even turn on. This poses 2 problems.
1. I can't flash kernel or change voltages or anything.
2. Since the sticker fell off the back of my phone, I can't retrieve my IMEI number. Now what the hell do I do?

imranh101 said:
Phone won't even turn on. This poses 2 problems.
1. I can't flash kernel or change voltages or anything.
2. Since the sticker fell off the back of my phone, I can't retrieve my IMEI number. Now what the hell do I do?
Click to expand...
Click to collapse
Pray

Was able to get my IMEI by going to the site where I bought my unlock code and logging in and checking purchases. Will this be enough for the repair people or will they need the sticker on the back to verify something? I emailed HTC and am awaiting response.

Okay latest update. I called HTC and for some stupid reason said I bought the phone used and they said they cant repair it then. I'll call back tomorrow and NOT tell them that.
In the mean time. I actually plugged it in and it turned on. First time got to HTC whitescreen then shut off. Second time got to the Viper XL splashscreen and then shut off.
Any chance this is still fixable?

I'm having the same issue. Left my phone unplugged when I went to bed last night, it had around 60% left. Woke this morning to find it completely dead and no light when I plug it in to indicate charging. Luckily I just got this in Nov or Dec so I should be able to get it replaced.

Should i be worried?

Hu guys. Long story short. I was out for awhile yesterday and when i got home i could not connect to my wifi. I tried turning wifi off and back on but it would not even turn off! When i toggled wifi to off nothing would happpen..................almost as if it got 'stuck' and also some apps started randomly forced quitting. I turned the phone off and back on and all was fine again
Then last night i woke in the middle of the night and hit the power button to wake the phone so i could check the time but the phone didnt respond. Puzzled i figured i must have turned the phone off accidentally so i pressed again but this time holding the button down as if to power on the device but again, nothing! I started getting worried at this stage and eventually though wait, the battery must be dead (no idea how but it must be) but when i plugged in the charger again nothing happened! It was as if the device was literally dead! I went back asleep and figured i would just have to bring the phone into the store i bought it from and hopefully be given a replacement but when i woke up this morning i decided to hold the power button and the volume button (a hard reset?) anyways the phone vibrated as if to be revived back to life and then powered on and has been fine ever since??
Should i be worried or what? Anyone have any ideas what happened? I can honestly say i havent tampered with the phone or tried to root or anything like that so i have no idea what happened! Iam just worried incase its a problem with the device as i have it around 3 weeks now and i think it has to be returned as faulty within 31 days to get a replacement! The weird thing is, its working fine again now with no issues?

if it's the sleep of death whilst charging, try a free app called safe charge from the store - admittedly, this doesn't account for the wifi issue though - I'd roll with it, but then take it back if there's any recurrence - 12 month statutory guarantee minimum presumably?

deepershades said:
if it's the sleep of death whilst charging, try a free app called safe charge from the store - admittedly, this doesn't account for the wifi issue though - I'd roll with it, but then take it back if there's any recurrence - 12 month statutory guarantee minimum presumably?
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Click to collapse
It wasnt while charging! Its as if the phone just died for no reason and wouldnt respond to anything until the following morning when i did a rest i think its called ( press the power and volume button together) Hopefully its not a serious problem as Vodafone are difficult to deal with when it comes to faulty handsets! I was told before the device has to be returned as faulty and confirmed THREE times before they will give you a replacement! In other words iam not entitled to a new phone . Iam only entitled to have it sent away for repair (which can take 2/3 weeks) and ive no insurance so not entitled to a replacment phone until it comes back! They will only hand out a new phone if the current one is verified as being faulty after THREE attempts to fix the issue! This is what i was told at least although i was told this 3/4 years ago

Blaalad12 said:
It wasnt while charging! Its as if the phone just died for no reason and wouldnt respond to anything until the following morning when i did a rest i think its called ( press the power and volume button together) Hopefully its not a serious problem as Vodafone are difficult to deal with when it comes to faulty handsets! I was told before the device has to be returned as faulty and confirmed THREE times before they will give you a replacement! In other words iam not entitled to a new phone . Iam only entitled to have it sent away for repair (which can take 2/3 weeks) and ive no insurance so not entitled to a replacment phone until it comes back! They will only hand out a new phone if the current one is verified as being faulty after THREE attempts to fix the issue! This is what i was told at least although i was told this 3/4 years ago
Click to expand...
Click to collapse
You're not entitled to a new phone - you could well get a repair or a refurb. Are you sure you've not enabled stamina mode, or one of its variants, and it was just offline overnight?

Phone completely died suddenly while being used

As per title, I was using my stock G Flex 2 to browse the internet and had it plugged in the charger and without even a warning, the display shut off and the phone ceased to be responsive. It didn't power off or anything, just died instantaneously and I can't turn it on again no matter how long I press the power button or leave the charger in.
I tried opening the back cover and disconnecting the battery, and reconnecting it but nothing changed.
What does this mean for me? The phone is over a year old already and as such, no warranty is left. It's really disappointing LG would release a phone that dies less than 2 years in use. My previous LG device, an Optimus G, also suddenly died and became a paper weight after the first year. I feel like an idiot buying this phone now.:crying::crying:

did you changed motherboard all that time you have the phone if not thats the problem because if you bought first parts of lg g flex 2 that will happen what varriant you have

nikolas60 said:
did you changed motherboard all that time you have the phone if not thats the problem because if you bought first parts of lg g flex 2 that will happen what varriant you have
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No I have never messed with any of the internal components before. It is stock H959 model.
So what does this mean? The phone is gone??

can you go into download mode
it happen same as you. check if you can go into download mode.

shoutingtech said:
it happen same as you. check if you can go into download mode.
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Click to collapse
Hi, I tried download mode but nothing happened. Press and hold Volume UP and connect USB to PC method.
So I guess my phone is useless now. How did your phone end up as?

That happened to mine too.
H950, flashed with 5.1.1 PR and rooted.
Was using it normally, 70% battery. Suddenly died. Got me scared, thought it had fried or something. The screen kept warm in the upper part, but no response at all.
When I arrived home, around 1 hour later, decided to mess around. Lg Pc Suite didnt recognize it, neither did the computer.
It was dead.
Then, being a bit stubborn, I decided to press both Power and Volume Down (or UP, I dont remember) buttons for a long time. After maybe 40 seconds of pressing the phone came back to life and never had problem with it since.

Danielgomes08 said:
That happened to mine too.
H950, flashed with 5.1.1 PR and rooted.
Was using it normally, 70% battery. Suddenly died. Got me scared, thought it had fried or something. The screen kept warm in the upper part, but no response at all.
When I arrived home, around 1 hour later, decided to mess around. Lg Pc Suite didnt recognize it, neither did the computer.
It was dead.
Then, being a bit stubborn, I decided to press both Power and Volume Down (or UP, I dont remember) buttons for a long time. After maybe 40 seconds of pressing the phone came back to life and never had problem with it since.
Click to expand...
Click to collapse
I tried holding the buttons down in all different combinations for over 1 minute, but nothing happens. I even tried removing the battery and just using the charger to turn on the phone, also nothing happened.
So at this stage, I'm guessing most likely the hardware has failed, maybe the CPU or the motherboard or something. Because it died so suddenly, like a TV when you pull the power plug. Overheating perhaps?

plugin in it to charger?
kakamotion said:
Hi, I tried download mode but nothing happened. Press and hold Volume UP and connect USB to PC method.
So I guess my phone is useless now. How did your phone end up as?
Click to expand...
Click to collapse
anything happen when you plugin in it to charger?
mine still happens but minimized now, it happens like once or twice a day.

Just had the exact same thing happen to my H955, tried all the steps above but it's still not turning on

Nadz156 said:
Just had the exact same thing happen to my H955, tried all the steps above but it's still not turning on
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It's been three days and my phone still wont' turn on, react to charging or USB connection. For me, its probably garbage already...good luck for you though.

kakamotion said:
It's been three days and my phone still wont' turn on, react to charging or USB connection. For me, its probably garbage already...good luck for you though.
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Click to collapse
I can get the red notification light to come on for a few seconds but it dies after that so there must be some form of life still within it.

me i changed motherboard for free with waranty same happen

nikolas60 said:
me i changed motherboard for free with waranty same happen
Click to expand...
Click to collapse
Just put in a warranty repair request, do you remember what the procedure was like?

Nadz156 said:
Just put in a warranty repair request, do you remember what the procedure was like?
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Click to collapse
you just go to the store with the warranty invoice paper you got from the store you bought it

My phone is out of warranty, and where I am located, I can't find motherboards at a reasonable price.
Can anyone please mail me their extra motherboards, even its damaged, for a small fee?
EDIT: I'm in Malaysia

nikolas60 said:
you just go to the store with the warranty invoice paper you got from the store you bought it
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Click to collapse
I got mine from Amazon and I'm from the UK so LG have no authorised service centres here according to their website, says they'll repair it onsite but I've had no contact from them so far.

there is man in uk of course

So after playing around with it for a while, I managed to bring the 0% battery screen up (with a yellow triangle) and left it to slow charge via my laptop. After 20 minutes or so it started booting up as normal and I reached the lock screen which said it was at 5% and charging. However a few seconds later it just cut out and is back to being a brick, I'm guessing the motherboard is the problem?

Mine Too
Mine G Flex 2 (H950) died while i was using it about 2 months ago .Till now no signs of life ....
Tried to charge it ,removed battery and reinserted ,but no use,it won't show any sign of life ...Does not show up on PC when connected with a cable ....:crying::crying:
i had just replaced my battery 2 months ago before this problem ...Seems like i wasted a lot of money on this device .....No warranty more than 1 year since i got it .....I think its some motherboard problem .....
Mine used to overheat as soon as it was booted up ..
Any one knows any cause/solution for it ???

This phone is really faulty. Last month i suffered bootloop so i sent it to repair. It lasted 1 month and now its broken again, after few minutes it self-restarts because it suddenly stops reading SIM card. And its not really faulty SIM card,because it works in my second phone perfectly.

New Zenfone 6 won't turn back on after turning off for the first time after update.

So I was able to get my hands on a new 8gb/512gb matte black version of this. Was setting up the phone, updated to Android 10 first before transfering sms, call logs and updating apps. Went to turn off the phone to insert my SIM card and now the phone won't turn on. It vibrates every time I press the power button but then nothing. Currently it's connected to the supplied charger with the LED light lit red. It was already charging while I was using it, had about 70% battery before I switched it off. I've tried volume down + power button for 10 seconds, LED light turns off and it vibrates, and it keeps vibrating every 10 seconds when it's connected to the charger (doesn't keep vibrating when it's not connected). Can feel the area between the fingerprint reader and camera pretty hot during this. Volume up + power doesn't work either. Any ideas?

Try pressing and holding all three.
Power + vol up + vol down. Should force a reboot.

isthisadagger said:
Try pressing and holding all three.
Power + vol up + vol down. Should force a reboot.
Click to expand...
Click to collapse
No response. Not even a vibrate.

That is unfortunate. I had this multiple times. Black screen but phone was on. Just did not react to power button or screen did not turn on. The button combo helped.
Only other idea I have is to let the battery run out. If the phone is even on in your case.

How could you tell if the phone was actually on? Could you receive calls or something?
And this was on your Zenfone 6 too?
I've left it off charge for the last 5 days now. I don't think it's gonna run flat soon, considering that it's not even on.
I think I will send it back to the seller (Taiwan!) tomorrow

The notification led was blinking. Yeah on zf6. It stopped happening a few month ago. Probably fixed in a few update. But yours seems to be a different problem.

CVonV said:
So I was able to get my hands on a new 8gb/512gb matte black version of this. Was setting up the phone, updated to Android 10 first before transfering sms, call logs and updating apps. Went to turn off the phone to insert my SIM card and now the phone won't turn on. It vibrates every time I press the power button but then nothing. Currently it's connected to the supplied charger with the LED light lit red. It was already charging while I was using it, had about 70% battery before I switched it off. I've tried volume down + power button for 10 seconds, LED light turns off and it vibrates, and it keeps vibrating every 10 seconds when it's connected to the charger (doesn't keep vibrating when it's not connected). Can feel the area between the fingerprint reader and camera pretty hot during this. Volume up + power doesn't work either. Any ideas?
Click to expand...
Click to collapse
I am not sure where, but I think when I was trying to fix my hard bricked Z6, some post said that a red LED without any other notion from the phone means that you may be able to get this running in QD-Loader mode - check this: https://forum.xda-developers.com/zenfone-6-2019/how-to/qdloader-brick-t3980165
Can you get the phone to register as a COM-device?

abprie said:
Can you get the phone to register as a COM-device?
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Click to collapse
My post on here: recognised as an Android ADB Interface but I can't do an adb reboot as "device not found"
I am not sure where, but I think when I was trying to fix my hard bricked Z6, some post said that a red LED without any other notion from the phone means that you may be able to get this running in QD-Loader mode - check this: https://forum.xda-developers.com/zenfone-6-2019/how-to/qdloader-brick-t3980165
Click to expand...
Click to collapse
Thanks for this. I actually saw this a few days ago but was reluctant to try as I'm worried it might void the warranty.

CVonV said:
No response. Not even a vibrate.
Click to expand...
Click to collapse
Try again the Power + vol up + vol down combo, but hold it 30 secs. If still does not reboot, get worried...

papete said:
Try again the Power + vol up + vol down combo, but hold it 30 secs. If still does not reboot, get worried...
Click to expand...
Click to collapse
I did hold them for 1 minute and no response before. Is there a specific order which they should be pressed and held?

No, no order. Just all pressed together at once. I think you should return the phone. Last year there was a similar issue with an update and many phones had to be returned, but it was solved.
If the combo don't reboot the phone I would return it. I don't want to give them excuses not to honor the guarantee.

papete said:
No, no order. Just all pressed together at once. I think you should return the phone. Last year there was a similar issue with an update and many phones had to be returned, but it was solved.
If the combo don't reboot the phone I would return it. I don't want to give them excuses not to honor the guarantee.
Click to expand...
Click to collapse
It was never solved. It's still happening even to new ASUS phones.
To OP: Return the phone immediately. Your mobo is 95% dead. It's a hardware issue so trying to fix that is not worth losing the warranty.

aleksander002 said:
It was never solved. It's still happening even to new ASUS phones.
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Click to collapse
Yeah so weird as I only did an OTA firmware update from the shipped Android 9 to Android 10. It installed successfully and rebooted once. But only died once I shut it down. Was there a thread about it?
To OP: Return the phone immediately. Your mobo is 95% dead. It's a hardware issue so trying to fix that is not worth losing the warranty.
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Click to collapse
Yeah it actually just got back to Taiwan yesterday. Seller is being annoying though and not wanting to send me a replacement. But instead wanting to refund me and then asking me to repurchase (at a potentially higher price like seriously -_-).
Such a hassle.

CVonV said:
Yeah so weird as I only did an OTA firmware update from the shipped Android 9 to Android 10. It installed successfully and rebooted once. But only died once I shut it down. Was there a thread about it?
Yeah it actually just got back to Taiwan yesterday. Seller is being annoying though and not wanting to send me a replacement. But instead wanting to refund me and then asking me to repurchase (at a potentially higher price like seriously -_-).
Such a hassle.
Click to expand...
Click to collapse
might be you received damaged Cell because I faced the same issue when I bought LG G4 Cell, Seller told it was new but after I sent to Service Center they told its repaired cell and not new, it was motherboard issue, so might be you also picked up cell like that, other I never faced any problem in Asus 6z since I bought last year

sunnymodh said:
might be you received damaged Cell because I faced the same issue when I bought LG G4 Cell, Seller told it was new but after I sent to Service Center they told its repaired cell and not new, it was motherboard issue, so might be you also picked up cell like that, other I never faced any problem in Asus 6z since I bought last year
Click to expand...
Click to collapse
They refunded me and couldn't get stock of a new one. The repair centre apparently can't fix it either lol.
Anyway it's a blessing in disguise as I'm gonna buy the Zenfone 7 or 7 Pro now.

CVonV said:
They refunded me and couldn't get stock of a new one. The repair centre apparently can't fix it either lol.
Anyway it's a blessing in disguise as I'm gonna buy the Zenfone 7 or 7 Pro now.
Click to expand...
Click to collapse
Yes..Nice Choice, Hope Asus 7 Series Price not like onePlus & others

Same thing just happened to my wife's phone. She received an OTA update from ASUS which resulted in her phone rebooting itself during the night and getting stuck at the ASUS splash screen totally unresponsive.
I waited for the battery to die and after charging the phone powered up. It lasted 12 hours before suddenly shutting itself down when the wife was changing settings to pull the time from the network.
Now dead as a brick. Charge light no longer lights. Totally unresponsive. No amount of power button/volume button combination or time will do anything to make it work again.
Pretty pissed off as it was purchased early Sep last year and has already been sent back to ASUS in Taiwan for the USB charge port board replacement. Now 1 yr and 17 days old.
I do not know what to do now except push for a repair under warranty.

Nearly on the day when my warranty went out the ZenFone did it to.Used Bluetooth to my headphones and suddenly it went dead for good.Was reading that others on the net had the same problem and guess its a major built in fault on a rather expensive phone when i bought it. Got a new phone of a different brand and will for sure never return to any Asus phones when quality aint a strong word for that brand. Over and out.

Wow. I was looking at these phones but there are issues it seems.
Rule #1 if your OS is fast, stable and fulfilling its mission...
Do Not Update!
This goes double for carrier phones. AT&T for example can wreck your user experience with their later updates.
With Pie and above security isn't an issue unless you do something stupid.
Don't get sucker in by scare hype.
Always redundantly backup critical data to at least 2 hdds and always be ready to reload. Reload if you can't resolve a malware issue asap. Cover your ass...ets