I have a Idol 3 6045, and the weirdest thing keeps happening. For some odd reason, whenever i try to turn it on, i get to the alcatel screen, then the phone thinks it has no battery and shuts off, when in fact, the battery is full.
I have tried the following to no avail:
reflashing via mobile upgrade q
draining the battery completely and then leaving it plug in over night to recharge
wiping cache via recovery
factory reset
Also, when the phone has some battery, and is plugged in, it goes into bootloop cycle where the phone turns on, goes to the battery symbol screen and then turns off, over and over again. I know the batter can hold a charge, so i am confused as to why the phone just turns off during the boot process thinking its dead.
Any ideas? btw, the phone is sadly bootlocked and does not have a custom recovery.
monbat said:
I have a Idol 3 6045, and the weirdest thing keeps happening. For some odd reason, whenever i try to turn it on, i get to the alcatel screen, then the phone thinks it has no battery and shuts off, when in fact, the battery is full.
I have tried the following to no avail:
reflashing via mobile upgrade q
draining the battery completely and then leaving it plug in over night to recharge
wiping cache via recovery
factory reset
Also, when the phone has some battery, and is plugged in, it goes into bootloop cycle where the phone turns on, goes to the battery symbol screen and then turns off, over and over again. I know the batter can hold a charge, so i am confused as to why the phone just turns off during the boot process thinking its dead.
Any ideas? btw, the phone is sadly bootlocked and does not have a custom recovery.[/
Bump, my sons phone is doing the exact same thing. I managed to take it apart and when I hold the battery connection it boots fine. I put some thick tape on it to maintain pressure and reassembled and it worked for a few days but is now doing the same thing again. Anyone else have any ideas?
Click to expand...
Click to collapse
monbat said:
I have a Idol 3 6045, and the weirdest thing keeps happening. For some odd reason, whenever i try to turn it on, i get to the alcatel screen, then the phone thinks it has no battery and shuts off, when in fact, the battery is full.
I have tried the following to no avail:
reflashing via mobile upgrade q
draining the battery completely and then leaving it plug in over night to recharge
wiping cache via recovery
factory reset
Also, when the phone has some battery, and is plugged in, it goes into bootloop cycle where the phone turns on, goes to the battery symbol screen and then turns off, over and over again. I know the batter can hold a charge, so i am confused as to why the phone just turns off during the boot process thinking its dead.
Any ideas? btw, the phone is sadly bootlocked and does not have a custom recovery.
Click to expand...
Click to collapse
Send it in to Alcatel http://alcatel.finetw.com Myself and another gentleman are having the same issue as can be read a few posts back. There is no home remedy and Alcatel repair is the only option I have found. Still awaiting my device to return.
joefloater said:
monbat said:
I have a Idol 3 6045, and the weirdest thing keeps happening. For some odd reason, whenever i try to turn it on, i get to the alcatel screen, then the phone thinks it has no battery and shuts off, when in fact, the battery is full.
I have tried the following to no avail:
reflashing via mobile upgrade q
draining the battery completely and then leaving it plug in over night to recharge
wiping cache via recovery
factory reset
Also, when the phone has some battery, and is plugged in, it goes into bootloop cycle where the phone turns on, goes to the battery symbol screen and then turns off, over and over again. I know the batter can hold a charge, so i am confused as to why the phone just turns off during the boot process thinking its dead.
Any ideas? btw, the phone is sadly bootlocked and does not have a custom recovery.[/
Bump, my sons phone is doing the exact same thing. I managed to take it apart and when I hold the battery connection it boots fine. I put some thick tape on it to maintain pressure and reassembled and it worked for a few days but is now doing the same thing again. Anyone else have any ideas?
Click to expand...
Click to collapse
Update: My device has been returned to me in full functional order. Alcatel was very good to deal with.
Click to expand...
Click to collapse
FlubbleWubble said:
joefloater said:
Update: My device has been returned to me in full functional order. Alcatel was very good to deal with.
Click to expand...
Click to collapse
Its been awhile since this post, but I've recently encountered this issue. May I ask how fast was the RMA process? How often does the finetw site update your RMA process once they receive your phone?
Click to expand...
Click to collapse
Try this
(You will erase everything)
http://forum.xda-developers.com/idol-3/general/guide-repair-idol-3-t3372076
EcoVerse said:
FlubbleWubble said:
Its been awhile since this post, but I've recently encountered this issue. May I ask how fast was the RMA process? How often does the finetw site update your RMA process once they receive your phone?
Click to expand...
Click to collapse
I got the phone back in 7 days. Granted I live near their repair center
Click to expand...
Click to collapse
FlubbleWubble said:
EcoVerse said:
I got the phone back in 7 days. Granted I live near their repair center
Click to expand...
Click to collapse
Thank you for pointing out this site. I'm trying to get my idol 3 fixed too. I started filling out information, but i don't know what to choose for model. Can you help me out?
Click to expand...
Click to collapse
10st said:
FlubbleWubble said:
Thank you for pointing out this site. I'm trying to get my idol 3 fixed too. I started filling out information, but i don't know what to choose for model. Can you help me out?
Click to expand...
Click to collapse
Sure. The model you're looking for is OT6045i. I don't think it matters the variant OT6045i should cover them all (assuming you have the 5.5 inch Idol 3) For your date code just leave it blank. Go through those steps and print the RMA sheet they give you in the end. After printing I wrote the purchase date in the date code slot( probably doesn't matter) . Once you have your sheet just ship that RMA sheet with your phone to the address the give you. I believe it's in Richardson, Texas
Click to expand...
Click to collapse
Thank you so much. I Hope they will be able to fix it. Best of luck to OP too.
10st said:
Thank you so much. I Hope they will be able to fix it. Best of luck to OP too.
Click to expand...
Click to collapse
No problem brother. They were pretty decent to deal with. Best of luck to you. Also may I ask when you purchased your device? Me and another gentlemen believe that there's a ad batch of Idol 3's out there as three of us with the issue purchased them at about the same time.
FlubbleWubble said:
No problem brother. They were pretty decent to deal with. Best of luck to you. Also may I ask when you purchased your device? Me and another gentlemen believe that there's a ad batch of Idol 3's out there as three of us with the issue purchased them at about the same time.
Click to expand...
Click to collapse
I bought my phone used a month after the release. The original owner says he bought it in the month of June, and I bought it on July the 22th.
10st said:
FlubbleWubble said:
Thank you for pointing out this site. I'm trying to get my idol 3 fixed too. I started filling out information, but i don't know what to choose for model. Can you help me out?
Click to expand...
Click to collapse
10st said:
I bought my phone used a month after the release. The original owner says he bought it in the month of June, and I bought it on July the 22th.
Click to expand...
Click to collapse
Hmmm odd. That falls completely out of line of what I've observed. I made the observation that many of the devices with this issue were purchased in December 2015. Guess it's been an issue the lifespan of the phone
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Click to collapse
Related
Once, i was halfway using whatsapp then phone turned off automatically, when I turn it back on i was able to boot up past the bootscreen until i got this: Refer to Picture 003.jpg
Then I did a complete reset via CWM. I even installed CNA 3.6.6 (I was using 3.5.0 before this)
Still no avail, do I've decided to flash back to 4.0.4 to see whether things are working out or not.
I did it via fastboot.
Same thing.
What could be the problem?
Do take note that even though in the picture I'm booting it up in safe mode but still no avail for normal mode.
And, when I'm charging my phone with the power switched off I'm getting this: Refer to Picture 004.jpg
Supposedly it's a battery icon that indicates charging activity but I'm getting a battery icon with (blinking) exclamation mark.
What's wrong?
Try a new battery
Sent from my Nexus S using xda premium
jayjay3333 said:
Try a new battery
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
Gonna try it soon as soon as my friend is with me. Anyways, the picture I've attached shows the shutting down popup.
When it first occured(and for the next few times)it's without the popup and i can't even pull down my notifications window. BUT the 4 buttons worked. they responded by vibrating.
zennasyndroxx said:
Gonna try it soon as soon as my friend is with me. Anyways, the picture I've attached shows the shutting down popup.
When it first occured(and for the next few times)it's without the popup and i can't even pull down my notifications window. BUT the 4 buttons worked. they responded by vibrating.
Click to expand...
Click to collapse
its a battery issue for sure
or maybe your usb is broken, but i dont think so
Cascabreu said:
its a battery issue for sure
or maybe your usb is broken, but i dont think so
Click to expand...
Click to collapse
warning! TL; DR post about what happened to my phone.
I've left my phone (accidentally) under heavy rain for almost an hour.
By the time I got my phone back it's still working, but with a (kinda) faulty loudspeaker.
Others went a-okay.
I turned off and let it stay put for everything inside to dry up then charge. Realized that I can't charge at all. I can't even connect to computer or whatnot. So I brought it to a service center. They told me it's mobo issue and I've decided not to fix it (cause my warranty's over)
That day when I brought it back from service center, miraculously I can charge my phone! was happy at first then I kept on charging. Then story continues as first post.
same thing here!
zennasyndroxx said:
warning! TL; DR post about what happened to my phone.
I've left my phone (accidentally) under heavy rain for almost an hour.
By the time I got my phone back it's still working, but with a (kinda) faulty loudspeaker.
Others went a-okay.
I turned off and let it stay put for everything inside to dry up then charge. Realized that I can't charge at all. I can't even connect to computer or whatnot. So I brought it to a service center. They told me it's mobo issue and I've decided not to fix it (cause my warranty's over)
That day when I brought it back from service center, miraculously I can charge my phone! was happy at first then I kept on charging. Then story continues as first post.
Click to expand...
Click to collapse
i bought my nexus from a man for 25$ because it wasnt able to charge and when u turned it on it just went stuck on the motion starting picture.
so i went to a technician and he told me to buy the usb port , i found the original port for nexus s on ebay, so he fixed it...
since then i am able to charge it (with a exclamation sign if its off) and i have even intalled every rom i have found here, via odin/fastboot/CWM, etc. but nothing... so it keeps on stucked on the starting picture, sometimes just SOMETIMES it went up like yours, *going up and saying/showing Android System icon, batterymetter on the upper part of the screen, middle screen; saying power off, shutting down, after some secs, vibrates and goes OFF.
only with slimbeam i got that behavior always turn it on.
p.s. the USB port was unable because phone have been wet (from the other owner hands)...
one thing, make sure the battery contact points are clean i know its dumb but it could help
Still the same.
qaz2453 said:
one thing, make sure the battery contact points are clean i know its dumb but it could help
Click to expand...
Click to collapse
Still the same thing. Then I left my phone unattended for a day.
It's back up and running after I turned it back on.
Then the same thing happened again. But I just left my phone idle.
Man what's wrong
dude, tell me something...
zennasyndroxx said:
Still the same thing. Then I left my phone unattended for a day.
It's back up and running after I turned it back on.
Then the same thing happened again. But I just left my phone idle.
Man what's wrong
Click to expand...
Click to collapse
man, anything new?
i would like to know how to install EVERYSINGLE THING on the nexus s, i mean like a stock boot or fastboot, or a new BIOS..
help me over here ! please. i would be pleased,
Nexus S i9023 Android 4.1.2 Update
Yesterday i got OTA update 4.1.2 in my Nexus S i9023 in India. But after restarting the system for installation for some reason the update was not done. After hard booting the device when it logs on, it was showing 4.1.1. But when i am checking whether any system update is there, it is showing no update. How to get it again ????
Hi guys.
so just picked up my phone (was connected to charger) to realize that is dead! the screen is totally black,no charging/notification lights and touch buttons are not illuminated and wont power on or take a charge. tried to connect to pc but adb keeps saying "waiting on device" and thats it.
the phone is unlocked,rooted, jmz TWRP recovery and cm11.....has been running fine for the past week.
it appears to have died a sudden death....any ideas guys ???
cheers
EDIT: dunno what the hell happened as nothing was turning it back on BUT after after holding down power button and volume down for about a minute the damn thing booted up SORTED!!
Braddison said:
Hi guys.
so just picked up my phone (was connected to charger) to realize that is dead! the screen is totally black,no charging/notification lights and touch buttons are not illuminated and wont power on or take a charge. tried to connect to pc but adb keeps saying "waiting on device" and thats it.
the phone is unlocked,rooted, jmz TWRP recovery and cm11.....has been running fine for the past week.
it appears to have died a sudden death....any ideas guys ???
cheers
EDIT: dunno what the hell happened as nothing was turning it back on BUT after after holding down power button and volume up for about a minute the damn thing booted up SORTED!!
Click to expand...
Click to collapse
Can you get into recovery mode?
Hi,
I have the exact same problem.
I cannot get into recovery. I tried Power + Vol. Up but that did not work (yet).
Did you leave it plugged into the wall charger while doing this, Braddison?
Also it does not show up on PC.
milchmaennchen said:
Hi,
I have the exact same problem.
I cannot get into recovery. I tried Power + Vol. Up but that did not work (yet).
Did you leave it plugged into the wall charger while doing this, Braddison?
Also it does not show up on PC.
Click to expand...
Click to collapse
If I remember correctly I had it on charge and held down power and vol up. It did take a couple of minutes continuously holding down the buttons. Been fine ever since
If that fails try power and volume down for about 30seconds, I'm sure that's meant to hard reset phone
Thanks for your quick answer. I will try once more.
Same dead HTC One Mini here...two days ago the phone suddenly turned off (with somewhat of 80%-90% battery) and since then its dead. No LED, no charging, it even doesnt get warm when its being plugged into the charger. Pressed Power+Volume down (plugged or non-plugged) more than 2 minutes, and also Power+Volume Up more than two minutes.
adb shows no device. If i plug the phone into an USB-slot in a linux-machine dmesg doesnt says anything. So its dead or not? Since its not more than a half year old it should have warranty, but i think i wont get my photos and stuff. So this is an advioce to myself: never ever buy a phone without micro-sd-slot again!!!
cheers, jennix
jennix said:
Same dead HTC One Mini here...two days ago the phone suddenly turned off (with somewhat of 80%-90% battery) and since then its dead. No LED, no charging, it even doesnt get warm when its being plugged into the charger. Pressed Power+Volume down (plugged or non-plugged) more than 2 minutes, and also Power+Volume Up more than two minutes.
adb shows no device. If i plug the phone into an USB-slot in a linux-machine dmesg doesnt says anything. So its dead or not? Since its not more than a half year old it should have warranty, but i think i wont get my photos and stuff. So this is an advioce to myself: never ever buy a phone without micro-sd-slot again!!!
cheers, jennix
Click to expand...
Click to collapse
I would try again after putting on charge for a few hours, ensuring that power and volume down are pressed simultaneously. i have read that its best to do this while in a bright room or shining a torch on the sensor, seems strange i know but its worth a try
good luck
Braddison said:
I would try again after putting on charge for a few hours, ensuring that power and volume down are pressed simultaneously. i have read that its best to do this while in a bright room or shining a torch on the sensor, seems strange i know but its worth a try
good luck
Click to expand...
Click to collapse
Its a bit esoteric, isnt it? But nevertheless i tried it (at least the bright room) but it doesnt work. I will send it to T-Mobile and then i will hope that they didnt find that it has a CM11 on it...
thx, jennix
hi all,
while hanging on the phone for a few minutes, it switched off.!
now:
Braddison said:
the screen is totally black,no charging/notification lights and touch buttons are not illuminated and wont power on or take a charge. tried to connect to pc but adb keeps saying "waiting on device" and thats it.
the phone is unlocked,rooted, jmz TWRP recovery and cm11.....has been running fine for the past week.
it appears to have died a sudden death....any ideas guys ???
cheers
Click to expand...
Click to collapse
abzboi said:
Can you get into recovery mode?
Click to expand...
Click to collapse
NO, unfortunately, i cant...
i see a few of you have the same problem - have you found any help yet?
Braddison said:
EDIT: dunno what the hell happened as nothing was turning it back on BUT after after holding down power button and volume down for about a minute the damn thing booted up SORTED!!
Click to expand...
Click to collapse
really? how nice of it!
did you cheer your mini up while switching on.?
I have the exact same issue right now, just 1 day after ive installes the latest cm11 nightly. gonna charge it for a few hour and hope it helps. Do you guys have any advice?
LQi said:
I have the exact same issue right now, just 1 day after ive installes the latest cm11 nightly. gonna charge it for a few hour and hope it helps. Do you guys have any advice?
Click to expand...
Click to collapse
No, dont have an advice. My Mini One is dead and it seems to stay so But can it be that all dead Minis in this thread are flashed with CM11?
cheers, jennix
jennix said:
No, dont have an advice. My Mini One is dead and it seems to stay so But can it be that all dead Minis in this thread are flashed with CM11?
cheers, jennix
Click to expand...
Click to collapse
Could be. But did even leaving the phone of the charger for a few days so the battery totally dies, and then recharging not work?
thanks anyways:cyclops:
hi all,
i got rid of the problem by going to my carrier. (a1 - vodafone, austria)
htc fixed it on guarantee (although i flashed a cm11-nightly)
the problem was: a damaged mainboard, which got replaced - took about two weeks..
cheers, and good luck..
schischeux said:
hi all,
i got rid of the problem by going to my carrier. (a1 - vodafone, austria)
htc fixed it on guarantee (although i flashed a cm11-nightly)
the problem was: a damaged mainboard, which got replaced - took about two weeks..
cheers, and good luck..
Click to expand...
Click to collapse
thanks! Just sent mine to HTC, hope they fix it within warranty. Can I ask if ur data on the internal SD is stil intact or did you lose it all? And again someone with cm11 installed. Anyone with Sense had the same problem?
I have the exactly same problem, my phone was rooted with CM11 nightly when it died. I sent it to my carrier, but now they want me to pay 200$ for a new motherboard, because they found it was rooted and the warranty is voided. Even when I pay 200$, i still will have no warranty. And I had more than 1 year left. Is there a problem with CM11? How comes that they replace it for some people for free, and for some not? Please, give me a tip how to proceed and do I really have any options from this point?
These horror stories make me wanna stick to stock based roms. I'm a big fan of CM, but not if there's a chance it could fudge my mainboard.. real shame
or is this another example of another design fault with this phone?....
Sent from my GT-I9000 using Xparent Green Tapatalk 2
As they have to replace the motherboard it is an hardware issue, where I live rooting doesnt void warranty if there is an hardware issue. They have to give you warranty. Could you ask your carrier what exactly caused it and why the motherboard had to be replaced?
LQi said:
Can I ask if ur data on the internal SD is stil intact or did you lose it all?
Click to expand...
Click to collapse
all data gone!
i got it back with latest firmware installed (4.4. ) and sense of course.
and all that bloatware you dont need but cant delete,.
J0ro said:
I have the exactly same problem, my phone was rooted with CM11 nightly when it died. I sent it to my carrier, but now they want me to pay 200$ for a new motherboard, because they found it was rooted and the warranty is voided. Even when I pay 200$, i still will have no warranty. And I had more than 1 year left. Is there a problem with CM11? How comes that they replace it for some people for free, and for some not? Please, give me a tip how to proceed and do I really have any options from this point?
Click to expand...
Click to collapse
Hey. I sent it directly to AVARTO (service center here in Germany) they too wanted to charge me (around $ 240). Then I asked what exactly the problem was and they revised their statement. Sent it back for free within warranty. On the repair sheet it than said "not turning on. constantly".
Hi.
Another dead mini. S-OFF, TWRP, CM11.
My OPO is having a reboot issue, was on cos13, cm14.1 and ubuntu with mutirom,
Symptoms
1. the phone stays on if connected to a charger or powerbank.
and without charger it bootloops at the 1+ logo
2. in switched off state, when charger is connected the battery sometimes shows 0% and increases to 100%
3. with charger i entered cm recovery, removed the charger, the phone stayed all night long with cm recovery menu display on.
after draining the battery, i plugged back charger and the phone in switched off state did show the regular charging animation and took the usual time to full charge.
after full charge I removed the charger, tried to power on the phone boot loops at 1+ logo.
4. without charger it can enter fastboot mode.
5. with charger it can boot into os, shows charging, led lit up, but after removing charger it won't stay long, also if opening camera it turns off.
6. even on powerbank it can boot up and stay switched on. and work normally (camera etc anything)
(7. while turned off and on charger the animation shows charging but the top led isn't on.) - I don't remember it lighting up on charging while switched off
8. the night before this issue occured, my phone rebooted twice while watching youtube. and in the previous nights also I noticed battery dropping overnight.
what all I tried,
1. fastboot flashed cos, - not solved
2. flashed using Qualcomm USB port tool - not solved.
3. ran the make_ext4fs /dev/block/mmcblk0p15 command in twrp. - not solved.
4. erased and flashed persist.img - not solved.
so what could be the problem, opo is now my secondary phone, now using op3 as primary.
The battery is at its end of its life....replace the battery and all your problem will be gone...
you're not the only one that have experiences this problem (i have seen more then 10 people having the same problem)...last year and this year there a lot of people having bootloop problem due to dying battery...factory reset, flash stock rom and etc won't help you solved this problem...
i personally have this problem last year and after i replace the battery all my problem gone...i think Oneplus made OPO batteries only lasted for 2 and a half year....
iPusak Gaoq™ said:
The battery is at its end of its life....replace the battery and all your problem will be gone...
you're not the only one that have experiences this problem (i have seen more then 10 people having the same problem)...last year and this year there a lot of people having bootloop problem due to dying battery...factory reset, flash stock rom and etc won't help you solved this problem...
i personally have this problem last year and after i replace the battery all my problem gone...i think Oneplus made OPO batteries only lasted for 2 and a half year....
Click to expand...
Click to collapse
thanks for the reply i guessed that, but still wasn't sure, can it be also due to any issues to board, anyway since i've done with flashing and all i'll try an OP service center, and hope it won't costs me big.
jnraj said:
thanks for the reply i guessed that, but still wasn't sure, can it be also due to any issues to board, anyway since i've done with flashing and all i'll try an OP service center, and hope it won't costs me big.
Click to expand...
Click to collapse
Nope it is not issues with the motherboard but batteries...the phone can be turn on like normal when charger is connected and goes into bootloop once the charger is disconnected....its a clear sign that the battery is dying...when it connected to the charger, it may look like the battery is full but it is not...just buy a new battery and all your problem will be gone...you can try flashing lot of rom, revert to stock or whatever you do in fastboot but it ain't gonna help you...it might boot normally but within an hour it will goes back to bootloop....
like i said before i was on the same pages as you last year...all the flashing stuff didn't work until i replace the battery....there no issues with the motherboard whatsoever....my phone still work atm without any bootloop problem...
feel free to go to OP services center if you want, if they tell you it was a motherboard issues then you have been screwed by the services center by repairing something that is still in good condition and you gonna pay more then just a batteries afterwards...
iPusak Gaoq™ said:
Nope it is not issues with the motherboard but batteries...the phone can be turn on like normal when charger is connected and goes into bootloop once the charger is disconnected....its a clear sign that the battery is dying...when it connected to the charger, it may look like the battery is full but it is not...just buy a new battery and all your problem will be gone...you can try flashing lot of rom, revert to stock or whatever you do in fastboot but it ain't gonna help you...it might boot normally but within an hour it will goes back to bootloop....
like i said before i was on the same pages as you last year...all the flashing stuff didn't work until i replace the battery....there no issues with the motherboard whatsoever....my phone still work atm without any bootloop problem...
feel free to go to OP services center if you want, if they tell you it was a motherboard issues then you have been screwed by the services center by repairing something that is still in good condition and you gonna pay more then just a batteries afterwards...
Click to expand...
Click to collapse
I have almost exactly the same problem. The thing is I cannot find a way to enter multirom recovery even on a charger. When on a charger it tries to boot into my primary rom but gets stuck on it endlessly.
Are you sure its the battery? I mean, mine charges to 100% when plugged in and doesnt seem to have any problem with charging. Mine did it a few days ago, it went into a bootloop for no reason. I havent touched anything for a year and it happened so randomly and lost everything I had on it...
MetalmanIX said:
I have almost exactly the same problem. The thing is I cannot find a way to enter multirom recovery even on a charger. When on a charger it tries to boot into my primary rom but gets stuck on it endlessly.
Are you sure its the battery? I mean, mine charges to 100% when plugged in and doesnt seem to have any problem with charging. Mine did it a few days ago, it went into a bootloop for no reason. I havent touched anything for a year and it happened so randomly and lost everything I had on it...
Click to expand...
Click to collapse
Yes i'm sure of it...i have seen more then 10 opo user in my country that have the same problem as me and when they all replace the battery after my suggestion...all their problem go away without having reflash anything...
Sent from my A0001 using Tapatalk
iPusak Gaoq™ said:
Yes i'm sure of it...i have seen more then 10 opo user in my country that have the same problem as me and when they all replace the battery after my suggestion...all their problem go away without having reflash anything...
Click to expand...
Click to collapse
Hey dude Thanks a lot... I was facing exactly same issue for last 2 days... I bought OPO on Dec 5 th 2014... I think its battery only works 2 years...
@iPusak Gaoq™, tried to get a suitable battery online but the shipping charge killed most deals, some were even counterfeits, so finally I decided to visit an op service centre, they replaced the battery with a new one, now my OPO is good as new. thanks again.
I was just going to post, about my issue, but the forum suggested your post. I read the first post, and yes, I am facing the exact same problem. Taking a picture and the phone shuts off. Vibrating from getting a notification and restart.
And the saddest part, the phone won't boot into OS if is it not plugged to PC or AC power.
My Opo is almost two years old. Can you suggest a good battery replacement for me?
leokook said:
I was just going to post, about my issue, but the forum suggested your post. I read the first post, and yes, I am facing the exact same problem. Taking a picture and the phone shuts off. Vibrating from getting a notification and restart.
And the saddest part, the phone won't boot into OS if is it not plugged to PC or AC power.
My Opo is almost two years old. Can you suggest a good battery replacement for me?
Click to expand...
Click to collapse
Hard to suggest which batteries is good if you planning to bought it online cause there no way you can know whether the batteries you gonna buy is original or OEM...only when you bought the batteries in a retail store then you can see whether its original or OEM and yes the differences between both batteries is noticeable...
Sent from my A0001 using Tapatalk
Hello All, Don't know whether posting in right thread or wrong!....
My OPO is almost 3 years old, it is rebooting automatically i.e Powered by Android screen showing & then again it will restart with the same. Continuously rebooting the same until long press the power button for force shutdown. I need a solution , kindly help me out.
Am not an software engineer to understand the programming terms, hence if you share line to line steps, i can try..
Harishxda said:
Hello All, Don't know whether posting in right thread or wrong!....
My OPO is almost 3 years old, it is rebooting automatically i.e Powered by Android screen showing & then again it will restart with the same. Continuously rebooting the same until long press the power button for force shutdown. I need a solution , kindly help me out.
Am not an software engineer to understand the programming terms, hence if you share line to line steps, i can try..
Click to expand...
Click to collapse
Replace the battery of your Phone, it will be back to normal.
Changed battery but issue is sill there..
Will i found original battery at Ahmedabad Service Center
jnraj said:
@iPusak Gaoq™, tried to get a suitable battery online but the shipping charge killed most deals, some were even counterfeits, so finally I decided to visit an op service centre, they replaced the battery with a new one, now my OPO is good as new. thanks again.
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Click to collapse
as i m facing same issue since last sunday, i think i shall go to Oneplus Service center here in ahmedabad for replacement of battery, how much they charged for battery replacement.??
thanks..
samiran das 03 said:
Changed battery but issue is sill there..
Click to expand...
Click to collapse
you still having OPO? Did issue resolve?
Hello,
Ive tried to look for a similar situation in other thread but each case is different so i open a new one.
This morning, when i took my idol 3 the screen did not switch off when pressing power button. I thought it was battery but when i plugged charger,nothing happened except the led is on continuously. I kept power button pressed for 10 seconds. The phone vibrates shortly but still a black screen, no sound and no reaction from the touch panel. Power+vol+ did not led me to my twrp recovery. What can i do now to get it work again? The phone is rooted with Rom Eu 4.2 from murigny64 and it is the first time i encounter this issu. Thanks in advance for helping me
Tonight i disconnected the battery for about 30min then connect it again. Then i tried to start in recovery: Just a vibration but no display and no sound. I unplugged/plugged the battery again and try to start. Same problem. What the hell could happen? Maybe a deffective hardware
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
persona78 said:
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
Click to expand...
Click to collapse
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
nigloud said:
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
Click to expand...
Click to collapse
Can be, can be to... To bad if is battery.
But still trying to boot, is very difficult to.
.
thank you for advise but it's still not working. I spend about 30 minutes trying different combination of button: power pressed until it vibrate, power+vol up, power+vol down, power+vol up & down, discontinuous press of power with charger and no charger....and so on. Its a complete failure.
If it is the battery, there was no sign of weakness before (short life, random shutoff, ....) . It happen suddenly: I lock my screen before sleeping and the next morning no way to switch it on again.
I thought I would avoid problems for long with a twrp recovery, a backup and adb tools on my pc.....but for hardware issues its useless.
How can I be sure it is battery before purchasing another one ?
nigloud said:
How can I be sure it is battery before purchasing another one ?
Click to expand...
Click to collapse
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
belkoo said:
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
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Click to collapse
If it was the screen the touch panel would work and i could sense vibration when typing the pin code no?
The led bright continuously when i plug instead of flashing slowly as it used to do when charging. That why i think its battery.
...and when i start in recovery the phone is not detected on my pc
That's hardware brick. Don't give up, try to boot, normally or in recovery, keep trying it will boot.
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
jani0417 said:
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
Click to expand...
Click to collapse
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
belkoo said:
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
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Click to collapse
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
nigloud said:
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
Click to expand...
Click to collapse
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
jani0417 said:
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
Click to expand...
Click to collapse
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
nigloud said:
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
Click to expand...
Click to collapse
Yep, that's it
Hello,
I received the new battery today.
So i unpacked it, i unplugged the old one and plugged the new one ...and guess what happened......the same bevahiour as with the old battery: when i press the button power, it vibrate but it doesnt start neither in recovery nor in normal mode.
I just precise that the new battery is charged at 50%........:crying:
So the problem is not the battery but it was the only thing i could test by myself before sending the phone to alcatel for repair.
Im still wondering what could happen to my idol 3: It had been woking perfectly for months and one morning with no warning, it refuse to switch on. Ok sorry for annoying us and hope it wont happen with yours.
I hope alacatel will apply the guarantee although the phone is rooted and bootloader unlocked....because its a hardware issue i think.
Hello,
Just to conclude. The phone got back from repair after 10 days. They have changed motherboard, battery and also the back that was damaged. Its a brand new phone .
Hi,
there are some threads about the bootloop problem, but I couldn't find exactly same problem: some days ago my phone landed into the bootloop. It was a bit spooky with battery charging state, it was jumping for different states - 3%, 99%, 24% after every loop. So I bought a new battery and replaced the old one. Now the phone starts to LG logo (with starting sound), but after 10 seconds I can hear the power-off sound and the phone turns off. It seems to be a "normal" shutdown, not the "reset-bootloop": I hear power-off-sound, LG-power-off-logo and LED is blinking blue for about 10 seconds. After that it repeats infinitely. Also, if I turn the phone off it stays off, but if I put the charger in it, it's starts from itself again and again. Did not tried the hard reset until now. Any ideas, guys?
update: tried hard reset. it's starts until "optimizing apps", if it's done, i can see for a second the "first setup" screen and then it's immediately shutting down. same problem with the old, original battery.
edit: for the first time I saw message "high temperature" on the screen, before it was powered off. But the phone is not even warm...
critdmg said:
update: tried hard reset. it's starts until "optimizing apps", if it's done, i can see for a second the "first setup" screen and then it's immediately shutting down. same problem with the old, original battery.
edit: for the first time I saw message "high temperature" on the screen, before it was powered off. But the phone is not even warm...
Click to expand...
Click to collapse
What you describe is exactly that happened to the Mrs's GF2. One day it was fine and then all of a sudden the battery drained really quick. Now she can only get to the optimizing apps screen before it shuts down again. Ordered a new battery but that doesn't look to be the solution from your findings. :crying:
My phone has the exact same prblm n i was thinking of buying a battery but now that i have read your post i am doubting my battery purchase.
By the way have u found any fix also are u sure the battery is genuine n not some poor replica?
I had this problem when I had flux in my battery port causing a battery connection problem. Sometimes it said temperature too high and other times temperature too low. I was able to fix it by taking out the motherboard using 90% alcohol and a toothbrush to clean the battery port in the motherboard. Then I let it dry and problem was gone. Now I'm not saying this is exactly your problem but it just means that there's most likely bad connectivity to your battery. It could be your battery, the cable or the port.
Mrs received her new battery and it seemed genuine. Put it in and the phone is 100% dead. No power, no charging, no life.
Its not all bad news as she bought a Honor 6X which is a far better phone.
I tried all the hints I could find (except cleaning it with alcohol), but nothing help to start the phone again. Could be defective heat/temp sensor on the motherboard.
Battery was from "Polarcell" - that's a pretty good one manufacturer with satisfied user reviews on amazon (also had good personal experience with their batteries). Just for info: phone doesn't even start with original battery anymore - same problem.
I already switched to Honor 9 (excellent phone!), but will give another try and clean the battery attachment port with alcohol today. Will give you an update later.
If you plug the phone into the charger does it even show the battery charging symbol at all?
From what I've been reading the temp sensor is in the battery and sends the temp signal through the battery connector to the motherboard. So if you replace the battery it's like plugin in a new temp sensor. However if the connector is bad then that's the only thing that I can think off that would prevent the phone from starting. If the port is bad I don't know if it can be fixed or not.
Had no luck yesterday with port cleaning. Still the same error.
probaina said:
If you plug the phone into the charger does it even show the battery charging symbol at all?
Click to expand...
Click to collapse
Yes, but it's more complicated. If the phone is turned off and you plug USB in, it starts to boot from itself (without pressing the power button). In most cases it's going up to LG logo and powering off again. After powering off I can see battery charging symbol for about 5 seconds, after that it's changing to battery symbol with an thermometer. While the phone is in this bootloop, it's charging. From the point with this battery temperature symbol it stops charging. I read something on reddit about getting it up to 100% could solve the problem. So, I tried to plug it on and off about 50 times to get fully charged, got it up to 100%, but it's still rebooting. Can't get into recovery, but it's possible to get into the "hard reset"-menu, where I can wipe data. After this the phone boots normally (at the first sign), it's starting optimizing apps, I can see the "first-setup"-screen (that one with language chooser) for a half second and it turns off again. Same behavior with both batteries - new one and the original.
critdmg said:
Had no luck yesterday with port cleaning. Still the same error.
Yes, but it's more complicated. If the phone is turned off and you plug USB in, it starts to boot from itself (without pressing the power button). In most cases it's going up to LG logo and powering off again. After powering off I can see battery charging symbol for about 5 seconds, after that it's changing to battery symbol with an thermometer. While the phone is in this bootloop, it's charging. From the point with this battery temperature symbol it stops charging. I read something on reddit about getting it up to 100% could solve the problem. So, I tried to plug it on and off about 50 times to get fully charged, got it up to 100%, but it's still rebooting. Can't get into recovery, but it's possible to get into the "hard reset"-menu, where I can wipe data. After this the phone boots normally (at the first sign), it's starting optimizing apps, I can see the "first-setup"-screen (that one with language chooser) for a half second and it turns off again. Same behavior with both batteries - new one and the original.
Click to expand...
Click to collapse
That's a lot of combined symptoms. I have no idea what could be wrong with yours exactly. I would try to bake the motherboard with solder flux as a last resort. I had to do that with my G flex 2 twice to bring it back to life. I'm not sure if it would fix it in your case, but at this point you don't have much to lose.
probaina said:
That's a lot of combined symptoms. I have no idea what could be wrong with yours exactly. I would try to bake the motherboard with solder flux as a last resort. I had to do that with my G flex 2 twice to bring it back to life. I'm not sure if it would fix it in your case, but at this point you don't have much to lose.
Click to expand...
Click to collapse
I've already spent enough time with trying get it back to life. Loved this phone, but I had to send it to LG service every half year (3 times!) and got it every time with a new motherboard back. My brother had to send his one two times within a year because of several problems (no vibration, no sound through 3.5 jack...). Furthermore it was not possible to root or unlock the bootloader since Android 6 (what I've got with the last replaced mainboard, but what was not available through the software update!). So, just for me it was a very bad experience and for sure I'll not buy an LG phone for the next 10 years.
critdmg said:
I've already spent enough time with trying get it back to life. Loved this phone, but I had to send it to LG service every half year (3 times!) and got it every time with a new motherboard back. My brother had to send his one two times within a year because of several problems (no vibration, no sound through 3.5 jack...). Furthermore it was not possible to root or unlock the bootloader since Android 6 (what I've got with the last replaced mainboard, but what was not available through the software update!). So, just for me it was a very bad experience and for sure I'll not buy an LG phone for the next 10 years.
Click to expand...
Click to collapse
Is your phone still under warranty?
le grande magnetto said:
Is your phone still under warranty?
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Click to collapse
Yes. But I think is gone as I changed the battery... But good idea, I'll try to send it to LG service again. Who knows...
critdmg said:
Yes. But I think is gone as I changed the battery... But good idea, I'll try to send it to LG service again. Who knows...
Click to expand...
Click to collapse
Oh, that might void your warranty if you changed battery yourself. As I can see you're from Germany, EU, so you should ask for DAP (defective after purchase) act from service to get refund for your phone.
I've never heard about DAP. Do I give them my phone and get from them some money back or what is that about? Is it an manufacturer service or general refund possibility in EU?
critdmg said:
I've never heard about DAP. Do I give them my phone and get from them some money back or what is that about? Is it an manufacturer service or general refund possibility in EU?
Click to expand...
Click to collapse
I assume it should be available in EU. You should contact your seller or the service about if for detailed info. When you dave details about that please share them here.