Wi-fi dropping? - Verizon Samsung Galaxy Note5

I have an ASUS wireless router, and my wi-fi connection at home is dropping all the time (especially while playing Hearthstone, frustratingly). Is anyone else experiencing this and/or know how to fix it?

My experience has been that the wifi on my phone works great, leading me to wonder about either your router or your environment.
questions and things to try
1. Does you phone work well with other access points? i.e. is the problem only at home but it works elsewhere?
2. is your home a "noisy" wifi environment? i.e. lots of other nearby access points or other devices in the 2.4 Ghz band?
a. Get an app from the play store called Wifi analyzer (its free). You can see a chart with all the access points your phone can see and what chanel they are using. It can show both the 2.4 and 5 Ghz bands.
b. If your router is showing up on the same channel or a nearby channel as one or more other access points, try manually setting the channel on your router to something else that no one else is using or near.
c. If you router is dual band (i.e. has both 2.4 and 5 ghz) and you are using 2.4 Ghz, try using 5 Ghz. You can set your 2.4 and 5.0 Ghz to different SSID's (network names) so that you can easily tell which one you are connected to.
3. Do other wireless devices you have also have connectivity problems? Consider a new router?

I had problems with wifi dropping. I went to Comcast and swapped out my modem for a new modem/router and haven't had the problem since
Sent from my SM-N920V using Tapatalk

I've had very poor speeds on WiFi compared to my nexus 6p. Annoying it's so slow

skinote said:
I have an ASUS wireless router, and my wi-fi connection at home is dropping all the time (especially while playing Hearthstone, frustratingly). Is anyone else experiencing this and/or know how to fix it?
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I suspect the issue has to do with my Asus router. Apparently Samsung devices and Asus routers don't play well, according to what I've read, but I have no idea how to fix it.

Related

[Q] Wi-Fi not working. Am I the only one?

Okay, a little about my setup. I have tested on Slim ICS 2.7, 2.9; Codename Android 1.4, 1.5.5; as well as AOKP (I dont know exact builds, but am on the latest now - build 28). I have a Cradlepoint MBR 1000 which is a b/g/n 4g router (though I only have cable hooked up - was bought originally to allow me to broadcast my Clear 4g service, but Clear doesnt work where I live now).
EVO 3D, iPhone 4s, All my laptops, HeroC, Kyocera Echo, Roku...I mean everything connects to my Wi-Fi EXCEPT my NS4G...WTH?
Does anyone else have this issue?...could it be some settings with the N router?...I cant believe everything but this phone works.
Please help. It is so frustrating to be limited to 3g that works intermittently while I am at home. I have all my apps from the Google Play backed up to my sdcard so I dont have to connect to install them...it is a huge pain. Thanks in advance
Need some more description. What settings do you have on the router, how have you tried to connect, does it connect then drop out, can you see the network at all, etc?
Either your phones wifi hardware is gone or your house.
So here's what you can do to narrow down on the problem.
Tell me if you can connect to any other wifi hotspots outside your house. If it does connect then problem is router if it doesn't than problem is with the phone.
Good luck.
Sent from my Nexus S using Tapatalk
Does it detect any Wi-Fi networks at all?
Does it detect any Wi-Fi networks at all? or just can't make the connection
I have the same problem but only at home .I don't anderstand a lot about this, I change my rom with ice scream sandswich 4.0.4 it was working with 4.0.3. Where is the problem. Thanks for your help.
Sent from my GT-I9000 using xda premium
shockem said:
Either your phones wifi hardware is gone or your house.
So here's what you can do to narrow down on the problem.
Tell me if you can connect to any other wifi hotspots outside your house. If it does connect then problem is router if it doesn't than problem is with the phone.
Good luck.
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
Not necessarily. Setup of each router can change in numerous ways so as to stop certain devices from working, as can certain phone settings not allow connecting to certain routers. It is not quite so black and white, and we already know the router works.
daviki said:
I have the same problem but only at home .I don't anderstand a lot about this, I change my rom with ice scream sandswich 4.0.4 it was working with 4.0.3. Where is the problem. Thanks for your help.
Sent from my GT-I9000 using xda premium
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Click to collapse
Sounds like a channel setting problem. Easiest way is to open up your router config and change the channel between 1 and 12 and this shouldn't happen again. Alternatively you could mess around with your build.prop.
Harbb is right, you might want to test several things within your router:
Change channels (use 1, 6 or 11-12)
Set it to only use on b/g connections (don't use n)
Different authentication methods (WPA2 with AES, etc)
And make sure you don't have a limit on your DHCP settings (just to make sure you don't have a ton of devices connected so it's not handing more IPs) or MAC filter.
Okay, sorry for not replying sooner. I posted this, then went to bed.
@Harbb:
It does see the network, lets me connect, put in the password, and says it is connected. It always says the connection is poor when I know it should be a good connection. The phone then shows the wifi icon and up and down arrows inside of the icon...I never see a portion of blue. When I try to download from the market, it will act like it is working, then the icon will disappear/reappear numerous times before it tell me there is not a connection.
As for my router setup. I do not know what information will help in this but here is some info: I do not have MAC filtering on, WISH is active (dont use it), WPA2 Only Personal AES (this is what I use), Channel 6 (I have tried channel 11 because I read somewhere the Wii needed 1 or 11 or one of my devices needed it), Transmission rate is Best, Channel is Auto 20/40 MHz, Mixed b/g/n (to utilize N and G, it has to be on this setting, there isn't an option for Mixed n/g), it is set on 192.168.0.x, NetBIOS mode type is Mixed (Broadcast then Point to Point).
@shockem I have not tested it with any other hotspot to see if it is just a problem with that router and this phone. I will try if I can find an open hotspot and let you know.
@Billchen0014 It does detect the network and connects, but drops it constantly...I cant even download a <1MB file from the market.
@Harbb (2) Going by your advice to daviki...it looks like I need to check another router. I go by a Starbucks, so I will try their hotspot...unless it isn't free, then Ill look around.
Thanks everyone who is helping me with this.
@Oogway, I will try G only and see what happens...if I use Mixed it has to be g/b or b/g/n. As for DHCP there is only 2 maybe 3 devices connected and No MAC filtering
Could it be the Wifi country code issue?
Is that something on the phone? Also, I tested different channels (1, 6, 11) as well as b/g and g only. Still no go.
Sent from my Nexus S 4G using XDA
Thanks for the info. Test another hotspot (preferably one with a wpa2 password too if possible) and let us know. I'll reply later with some things to try as I gotta get going.
Okay, I did test one more thing. I sat right next to the router and it had full bars. Stayed full and my speed tests were great. Moved to where I sit on the couch about 30 walking steps away and no connection. I know the signal reaches because it is where I use laptops and other devices. The PS3 and Wii are further away and have no issue. It is not a clear path, but there aren't any doors between the router and the couch.
Just some more info...leading me to believe it is an issue with the phone. I get horrible service with Sprint also, so it may be connected. I don't know.
Any ideas? Is it just because of how far away I am?
Again, thanks everyone for the help. It has been so frustrating ever since I got the phone.
Sent from my Nexus S 4G using XDA
Wifi Analyzer can give you a dB reading on the signal strength if you'd like to try that from a distance too. Wifi at uni likes to show low bars quite often, however alot of the time i have great signal and it shows through wifi analyzer. May not be related since uni is a peap connection, but worth a shot anywho. Might give another hint on whether you should seek out warranty or router settings.

Bluetooth disconnects WiFi

Whenever I am actively using bluetooth, my WiFi connection disconnects. I can see my network, but when I try to manually tell it to connect, it disappears, along with most other nearby routers. I had the same thing happen intermittently with my Samsung Captivate. Any ideas? Otherwise I haven't had any of the WiFi or Bluetooth issues others have had.
Thanks.
kyparamedic said:
Whenever I am actively using bluetooth, my WiFi connection disconnects. I can see my network, but when I try to manually tell it to connect, it disappears, along with most other nearby routers. I had the same thing happen intermittently with my Samsung Captivate. Any ideas? Otherwise I haven't had any of the WiFi or Bluetooth issues others have had.
Thanks.
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Click to collapse
Both occupy the 2.4 GHz frequency band, so I'm guessing this is why you're experiencing problems. If you have a router capable of 5GHz you may want to try that to see if it resolves the problem; I run only 802.11n (5GHz) in my house and don't have any problems.
RiPpeR_dUdE said:
Both occupy the 2.4 GHz frequency band, so I'm guessing this is why you're experiencing problems. If you have a router capable of 5GHz you may want to try that to see if it resolves the problem; I run only 802.11n (5GHz) in my house and don't have any problems.
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Click to collapse
I have a wireless-N router but it's not dual-band. I have it operating in mixed N and G mode with auto channel and 40 MHz channel width. I'll try changing some of these settings to see if that helps.

[Q] Router Setup Questions

Hi.
I bought a Western Digital N900 (N750s are not available in my country) as recommended by some people in the GeForce forum since it apparently streams well but I always get disconnected from Limelight every 20-30 minutes. Frames start dropping and I'm kicked out. A quick reconnection fixes the issue for a while. I'm like 2 meters away from the router with no walls in between as I was testing it. So I'd like to ask for suggestions on how to improve the performance. If you don't count the getting kicked out, it's smooth.
Setup:
Router A with Internet is connected to PC through Wifi (In a different room and floor)
Router B (N900) is connected to PC through Ethernet (Only Shield and PC are connected).
N900 uses same SSID for 2.4 and 5 GHz
I have tried using different SSIDs for 2.4 and 5 GHz but issue remains.
N900 Smart QOS is on.
I used Wifi Analyzer and I picked the best channel for 2.4GHz and I'm the only one in the area with a 5GHz router.
5 GHz is set to 20/40 MHz Auto (There's no 40 MHz only).
Limelight (rooted) is set to 20 720P/60fps.
Shield is using latest update and rooted.
I've tried normal Gamestream but it's choppy due to 30 FPS and there are weird audio sounds at times.
Is there anything wrong with my setup? Any tips to fix my issue?

2.4 Ghz vs 5 Ghz WiFi

I have both in my home with the same WiFi ssid (and pwd). How do I know to which I am connected? Is there a way to have the Note 5 default to 5 Ghz before trying to use the 2.4 Ghz?
You'd know which one you are connected to because the 5 Ghz usually has "-5ghz" written after the ssid. If not, then settings have been changed in the router and it would be a good idea to revert it back.
To have your phone only connect to 5ghz, just make it forget the other one and it will connect to 5ghz every time. There may be a more technical way to favor 5ghz that I'm unaware of, but this is the most simple.
Sent from my SM-N920V using Tapatalk
He already said they use the same ssid, so your advice doesn't apply.
I have a similar setup as OP - both 2.4 and 5 are identical and AP does automatic band steering. I look at the phone Mac address, and then compare on the list of connected devices on my AP to see what band it is using. Might be an easier way but that's how I do it.
Sent from my SM-N920V using Tapatalk
Thanks guys. I actually have two wireless routers in my home that each have both 2.4 and 5.0 ghz. I have them both set up with the same ssid and pwd so all the connections are seamless for any device anyone may be using in the home (on different channels of course). Just thought there'd be a way to tell with this setup:
Here are pictures of my setup (FIOS-WYLIC) across both bands using WiFi Analyzer -
Update - on my router page it shows all the connections and my Note 5 is automatically connecting to the 5ghz channels instead of the 2.4ghz ones. Excellent to know when both are available with the same ssid and pwd that your phone selects the 5ghz. Well designed Note 5!
I have my frequencies setup under different SSID's. I've had it where both frequencies had the same SSID but different passwords - which frequency you connect to would then only depend on which password you enter. It's all about your setup.
"Good" access points (certainly anything business rated or better) do automatic band steering, where the AP directs a device to 2.4ghz or 5ghz depending on loading and client capability.
In those cases it requires the ssid and passwords to be identical on both 2.4ghz and 5ghz bands.
Sent from my SM-N920V using Tapatalk

WiFi Unstable Issues

Anyone having problems with WiFi? My phone seems to easily disconnect from WiFi with the excuse of "Avoided poor internet connection". And it seems to have become worse after the v15e update. My phone is the H959 model from Singapore.
Kidsnd274 said:
Anyone having problems with WiFi? My phone seems to easily disconnect from WiFi with the excuse of "Avoided poor internet connection". And it seems to have become worse after the v15e update. My phone is the H959 model from Singapore.
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Click to collapse
Give us some more info
Whats your router?
You are connected at 2.4 or 5ghz?
Are your channels congested? Try to find a better channel using wifi analyser
kutulu32 said:
Give us some more info
Whats your router?
You are connected at 2.4 or 5ghz?
Are your channels congested? Try to find a better channel using wifi analyser
Click to expand...
Click to collapse
It happens on any network. I was on holiday in the US, and it kept dropping the connection. I thought it was just because hotel WiFi are just ****ty in general, but it happened at home and at work too.
The WiFi at home is an ASUS RT-AC68U, and I'm connected to the 5 GHz channel, and channel congestion is not a problem. 2.4 GHz is congested a lot, but the disconnect happens on both 2.4GHz and 5GHz. Most of the time, I would pick up the phone, and try to access a website and it would take forever. After a while it would say "Internet connection unavailable at *wifi name*". Then after a reconnect it usually works, and loads the page instantly.
At work, I'm wearing an Android Wear watch and installed the network change notifier, so every 10 minutes or so, my watch would tell me that I have disconnected from the WiFi and after 5 minutes it will connect back again... Signal strength is excellent, channel congestion is horrible, but it shouldn't disconnect that many times.
Kidsnd274 said:
It happens on any network. I was on holiday in the US, and it kept dropping the connection. I thought it was just because hotel WiFi are just ****ty in general, but it happened at home and at work too.
My house WiFi is an ASUS RT-AC68U, and I'm connected to the 5 GHz channel, and the channel is pretty much clear. 2.4 GHz is congested a lot, but it happens on mostly any network.
At work, I'm wearing an Android Wear watch and installed the network change notifier, so every 10 minutes or so, my watch would tell me that I have disconnected from the WiFi and after 5 minutes it will connect back again... Signal strength is excellent, channel congestion is horrible, but it shouldn't disconnect that many times.
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Click to collapse
You seem to have a good rooter. With all my >snapdragon 800 phones and tablets wifi works perfect .
Connection between phone and router is 433mbps. Before you hard reset your phone try to change channel . And try to keep your connected devices at minimum 2 or 3. You can also try pseudo static ip instead of dhcp
kutulu32 said:
You seem to have a good rooter. With all my >snapdragon 800 phones and tablets wifi works perfect .
Connection between phone and router is 433mbps. Before you hard reset your phone try to change channel . And try to keep your connected devices at minimum 2 or 3. You can also try pseudo static ip instead of dhcp
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Click to collapse
All my other devices, be it computers, tablets, older phones, do not have this problem. The problem I face is really similar to this thread below:
http://forum.xda-developers.com/g-flex2/help/wifi-woes-t3197144
I suspect it is due to a setting that is found in KitKat to "Avoid poor connections" but that is not found here. When doing a speedtest.net I can get 200+ mbps, so speed is not a problem. My phone just doesn't like to stay connected... Probably will try a hard reset, just need to backup my data.

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