I am unable to back up WhatsApp. I contacted WhatsApp support and their response is as quoted:
"It appears that your device is rooted. We are sorry, but we don’t support rooted devices. We understand the reasons behind rooting a device, but please be aware that any new configuration that is a result of rooting may conflict with WhatsApp.
If you wish to receive further assistance, please remove root access from your device. Then, contact us again from inside the app (WhatsApp [Settings] > [Help] > [Contact us]). "
Please can someone how to remove root access from my phone?
Thanks
gchiave said:
I am unable to back up WhatsApp. I contacted WhatsApp support and their response is as quoted:
"It appears that your device is rooted. We are sorry, but we don’t support rooted devices. We understand the reasons behind rooting a device, but please be aware that any new configuration that is a result of rooting may conflict with WhatsApp.
If you wish to receive further assistance, please remove root access from your device. Then, contact us again from inside the app (WhatsApp [Settings] > [Help] > [Contact us]). "
Please can someone how to remove root access from my phone?
Thanks
Click to expand...
Click to collapse
Hello,
Could you elaborate a little please? Which phone? What firmware? What's error when you backup?
-Vatsal
Vatsal said:
Hello,
Could you elaborate a little please? Which phone? What firmware? What's error when you backup?
-Vatsal
Click to expand...
Click to collapse
My phone is Mlais MX-Base with Android 5.1.
The message I receive is "unable to back up. Please check your internet settings and press back up".
My internet is fine (wi-fi) and no intervention from me on the phone.
gchiave said:
My phone is Mlais MX-Base with Android 5.1.
The message I receive is "unable to back up. Please check your internet settings and press back up".
My internet is fine (wi-fi) and no intervention from me on the phone.
Click to expand...
Click to collapse
Hello,
You may try reinstalling the app with local backup.
-Vatsal
Vatsal said:
Hello,
You may try reinstalling the app with local backup.
-Vatsal
Click to expand...
Click to collapse
What do you mean "local backup"?
gchiave said:
What do you mean "local backup"?
Click to expand...
Click to collapse
Hello,
Try reinstalling whatsapp. If you don't wanna lose your chats, take a backup locally from settings>chat>chat backup
-Vatsal
Vatsal said:
Hello,
Try reinstalling whatsapp. If you don't wanna lose your chats, take a backup locally from settings>chat>chat backup
-Vatsal
Click to expand...
Click to collapse
But this is exactly what i CANNOT do!
gchiave said:
But this is exactly what i CANNOT do!
Click to expand...
Click to collapse
Hello,
I am sorry but you may try posting your query with all relevant details here Ask any Q noobfriendly
-Vatsal
Vatsal said:
Hello,
I am sorry but you may try posting your query with all relevant details here Ask any Q noobfriendly
-Vatsal
Click to expand...
Click to collapse
Thanks anyway.
Related
Please Assist me EXPERTS
Though it says successful it shows the following statement
"E:unable to stat'data/data/me.everything.launcher/files/icons/apps/3_-822506870_0'.....done
Hi,
Thanks for using Assist.
Have you checked in TWRP under Settings and made sure the box next to:
Simulate most actions for theme testing
Click to expand...
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Is unchecked?
Please somebody help me!! Whenever I've tried to open any website from any browser it is redirecting me to this pop up ad-type.google.com/rot.aspx?partner=910345&f=popup-u.I'vetried to clear data,cache and cookies but it is not working.Even I rebooted the phone.what should I do??
TheSankeyshete2 said:
Please somebody help me!! Whenever I've tried to open any website from any browser it is redirecting me to this pop up ad-type.google.com/rot.aspx?partner=910345&f=popup-u.I'vetried to clear data,cache and cookies but it is not working.Even I rebooted the phone.what should I do??
Click to expand...
Click to collapse
Hello and thank you for using XDA Assist.
Sorry to hear about your trouble. We cannot provide technical support nor can other members reply to your posts here on XDA Assist but your symptoms suggest that something is altering your local DNS resolution. I could be a proxy, a corrupted hosts file, or simply a misbehaving application. You could try uninstalling any suspicious application, restoring from a good backup, or even resetting your device to factory state. While your problem doesn't seem to be related to your specific phone model, try asking for advice in the friendly Moto E Q&A forum at http://forum.xda-developers.com/moto-e/help or in the general Help forum at http://forum.xda-developers.com/general/help.
Good luck!
How can I remove the FRP lock completly so I can root my phone. I rooted it once but when i restarted it it said "Blocked by FRP". I wanna avoid that. Thanks!
RiseAndGrind said:
How can I remove the FRP lock completly so I can root my phone. I rooted it once but when i restarted it it said "Blocked by FRP". I wanna avoid that. Thanks!
Click to expand...
Click to collapse
Hi,
Thanks for using XDA assist.
The yellow triangle icon means that you have rooted your phone which also removes any warranty as well. As far as I know, it is irreversible as the security features of knox (software security by samsung) on your device has been triggered.
Also U can try reflashing stock kernel
If you still have additional questions, please ask them in the forum below:
galaxy-core-prime
Good Luck!
-Vatsal
Vatsal said:
Hi,
Thanks for using XDA assist.
The yellow triangle icon means that you have rooted your phone which also removes any warranty as well. As far as I know, it is irreversible as the security features of knox (software security by samsung) on your device has been triggered.
Also U can try reflashing stock kernel
If you still have additional questions, please ask them in the forum below:
galaxy-core-prime
Good Luck!
-Vatsal
Click to expand...
Click to collapse
But is there anyway that I can root it without thay popping up ever again? Maybe a way to remove it? Thanks.
RiseAndGrind said:
But is there anyway that I can root it without thay popping up ever again? Maybe a way to remove it? Thanks.
Click to expand...
Click to collapse
Hello,
Try posting your query here Ask any Q Noobfriendly, the experts there maybe able to assist you.
-Vatsal
Hi,
Tapped a button several times on twrp 3.0.0.1 and it went irresponsive. I cant boot the phone or anything. The screen is off.
please help!
nccrali said:
Hi,
Tapped a button several times on twrp 3.0.0.1 and it went irresponsive. I cant boot the phone or anything. The screen is off.
please help!
Click to expand...
Click to collapse
Hi,
What exactly were you trying to do?
-Vatsal
Vatsal said:
Hi,
What exactly were you trying to do?
-Vatsal
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Click to collapse
I figured it out thanks. If you can help me with restoring my htc ane a9 to stock, can i contact you in personal?
nccrali said:
I figured it out thanks. If you can help me with restoring my htc ane a9 to stock, can i contact you in personal?
Click to expand...
Click to collapse
Hello,
Glad that you figure it out.
For restoring to stock, you may try posting your query here HTC One A Q&A Foums, the experts there maybe able to assist you.
-Vatsal
Vatsal said:
Hello,
Glad that you figure it out.
For restoring to stock, you may try posting your query here HTC One A Q&A Foums, the experts there maybe able to assist you.
-Vatsal
Click to expand...
Click to collapse
I searched almost everywhere but I didn't find the solution. My twrp 3.0.2.0 won't mount internal storage, it's decrypted.
nccrali said:
I searched almost everywhere but I didn't find the solution. My twrp 3.0.2.0 won't mount internal storage, it's decrypted.
Click to expand...
Click to collapse
Hello,
You can make a new thread there in A9 Q&A Forum, the experts there maybe able to assist you.
-Vatsal
Vatsal said:
Hello,
You can make a new thread there in A9 Q&A Forum, the experts there maybe able to assist you.
-Vatsal
Click to expand...
Click to collapse
OK I am going to do that. Thank you
Hello, I use software (kingoroot, kingroot, 360root, etc.) but can not root android android fujistu f02g version 5.0.2. Need help from Xda, thanks.
email: [email protected]
cyberdyne2018 said:
Hello, I use software (kingoroot, kingroot, 360root, etc.) but can not root android android fujistu f02g version 5.0.2. Need help from Xda, thanks.
email: [email protected]
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Click to collapse
cyberdyne2018 said:
hello,help root fujistu F02G version 5.0.2 , thank so much.
Click to expand...
Click to collapse
thread closed as duplicate - original here https://forum.xda-developers.com/android/help/help-fujistu-f02g-t3706828
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Use one of our search functions before posting or creating a new thread. Whether you have a question or just something new to share, it's very likely that someone has already asked that question or shared that news.
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You're most likely to receive a helpful answer to your question, if you use a short subject title that describes your problem and a message that explains in detail, what your problem is and what you've done to try solving it.
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