Bootloop 2013 Moto G Boost Mobile XT1031 8GB - Moto G Q&A, Help & Troubleshooting

Hey guys!
To start, I want to say what an amazing place XDA is and how much information and knowledge you can get from here and how awesome the moderators are. I don't think I could ever find another amazing and/or helpful community such as those found here! Thanks to all who have helped me out with my Android issues!
Now to my issue and I apologize ahead of time if there is another thread (or related thread) found in the forum.
As the title states, I have a 2013 Motorola Moto G XT1031 Boost Mobile device. I had upgraded it to Lollipop 5.0.2 or 5.1 when it came out (I can't remember which one it was) and I had then decided to root it. I can say that I believe I was successful in rooting the device because I was able to install Supersu and use RootChecker to verify the install. Everything was going okay until i decided to research and eventually install a custom recovery and attempt to install a custom ROM. Well, let's just say that the recovery install was a bust...
In doing my research for a custom recovery, I found that TWRP had a custom recovery for my phone and apparently for my firmware via TWRP's app on the Play Store. So, I searched for my device in their in-app search for a custom recovery, downloaded it and installed it from the app. Now, my gut told me that this probably wouldn't work and that I should probably be installing a custom recovery via CLI. Nope. I didn't do this. Instead, like I said, I installed a custom recovery from the app itself. That screwed things up for me. I have no idea if it was the install, but my phone began to act incredibly strange. When in the TWRP recovery, my screen had this line that would continuously scroll from top to bottom. It wasn't a completely solid line, but it was transparent, almost like an empty thermometer glass stick was going down the screen. It was weird and not normal. I figured the phone's software was partially broken. It only did this in the TWRP recovery. Nowhere else did this happen. It was slightly annoying.
Later on I decided to install a custom ROM. Again, I did the necessary research to find out if there were any ROMs available for my phone (using XDA of course and others) and found that there were a few out there. So, I downloaded one (wish I could remember which one) and attempted to install it...keyword there. After attempting the install, my phone would not boot. Like at all. Dead. So back to the drawing board I went to try and reverse the damage. Using XDA (ironically) and a plethora of other sites, I tried to resurrect my phone and bring it back to life. After countless hours of trying and trying and trying and more and more research, I just gave up. The phone is dead. Great. $170 spent on a phone to break it a year later.
It's been roughly 4-5 months since I have attempted to redo the process and after another minor attempt, somehow I was able to remove the root completely, including the custom recovery and ROM. I don't know what the heck I did, but it worked....sort of. The phone is now stuck in a bootloop on the logo and sometimes the "bootloader has been unlocked" screen when try and factory reset the phone from the default recovery. When trying to reinstall the stock firmware, I read everywhere that I need the phone to have USB-debugging set and to have this and that. I have this and that installed on my PC, but obviously cannot enable USB-debugging which is needed for ADB and fastboot to recognize my device.
So, my question for anyone who would like to help me out is this: what are my options? Is the phone recoverable? Is there any way I can get ADB/fastboot to see my device and finally install the stock firmware on the phone? I have the proper drivers installed and ADB/fastboot are on my PC. Any help would be amazing, even if you have to tell me to junk it.

blckdragn22 said:
When trying to reinstall the stock firmware, I read everywhere that I need the phone to have USB-debugging set
Click to expand...
Click to collapse
This is incorrect, where did you read that? To reinstall the stock firmware using fastboot, you must be able to boot to the bootloader menu only.

I heard this from a few websites actually, although I could never find a situational fix for my phone. I am trying to restore back to Lollipop without a custom recovery, because within the past hour I found out TWRP was never fully removed when I tried booting into recovery from the AP Fastboot menu when doing to power+vol down option. The TWRP logo shows for about 10 seconds and then the phone tries booting normally, showing the unlocked bootloader warning.
So, yes I can boot into the bootloader menu all day long with no problems. It's just an selection I make doesn't get me anywhere. My question I guess now is: how do I go about reinstalling stock firmware via the bootloader menu. I have Minimal ADB and Fastboot installed on my PC. If I need the full ADB, I can download that. And of course I'd need the firmware, too.

You can find stock firmware images in this thread, there's also a link to an installation guide there:
http://forum.xda-developers.com/moto-g/general/index-moto-g-falcon-factory-firmware-t3110795

_that said:
You can find stock firmware images in this thread, there's also a link to an installation guide there:
http://forum.xda-developers.com/moto-g/general/index-moto-g-falcon-factory-firmware-t3110795
Click to expand...
Click to collapse
This thread had the firmware I was looking for thank you. I believe I have the flashing stock firmware process down, I hope. I'l refer to the guide if I need help. Thank you so much!

_that said:
You can find stock firmware images in this thread, there's also a link to an installation guide there:
http://forum.xda-developers.com/moto-g/general/index-moto-g-falcon-factory-firmware-t3110795
Click to expand...
Click to collapse
I am trying to follow the steps listed here http://forum.xda-developers.com/showthread.php?t=2542219&page=35 and for some reason I cannot run any of the commands pertaining to the sparsechunks. This is what I get:
Is there anything you could tell me about that?
Edit: I was able to figure what the issue was when trying to write the sparsechunks. I had to insert a "." after 'sparsechunk' because that is how the file is named in the folder. However, now I am getting a new error, but it takes place on the phone screen. Every time I attempt to write a sparsechunk, it will initiate the process of doing so, but on the phone I'll get what appears to be an error saying, "Image is too large" in pink lettering. Why does this happen? Each sparsechunk file is at least 4MB less than the max-sparse-size according to the ADB and my phone, which is set to 256MB. Is there any way to change that?

blckdragn22 said:
However, now I am getting a new error, but it takes place on the phone screen. Every time I attempt to write a sparsechunk, it will initiate the process of doing so, but on the phone I'll get what appears to be an error saying, "Image is too large" in pink lettering. Why does this happen? Each sparsechunk file is at least 4MB less than the max-sparse-size according to the ADB and my phone, which is set to 256MB. Is there any way to change that?
Click to expand...
Click to collapse
Check which sparsechunk files you have and make sure you flash all of them in ascending order. If it still fails, copy/paste the contents of your command prompt window (no screenshots please).

_that said:
Check which sparsechunk files you have and make sure you flash all of them in ascending order. If it still fails, copy/paste the contents of your command prompt window (no screenshots please).
Click to expand...
Click to collapse
I will try that. There was a ...sparsechunks.0 as well apart from sparsechunks.1, sparsechunks.2 and sparsechunks.3. Shall I include that, too?
And adding the screenshot was an amateur mistake. My bad.

@_that this worked like a charm. Phone is 100% working ans usable now. Incredibly helpful. Thank you so much!

Related

[Q] HTC One S(ville) black screen, thats it... just a black screen, what can i do???

I was working fine, enjoying my new HTC One S with CM9 rom installed. Well the battery life wasnt the best on it, and i didnt install the custom kernel. So I looked for the custom kernel download(on my phone, not on my computer) and i found a .zip file. Well I thought that you could just download the kernel straight to my phone and open it up with "Rom Manager" which i did, it than said i needed to reboot the phone in recovery to continue the installation, so I did... it took me to recovery "to continue the installation" well than I looked away, looked backed down and it was black.... and i have tried powering up, booting into boot loader, booting into recover, and nothing... its just BLACK! nothing works, its literally useless ATM. I really messed up, is there anyway to fix this? Thanks in advanced!
----EDIT----
I think I accidentally flashed the kernel like i would normally flash a rom.... cause i downloaded the .zip file(directly to my phone, not using a computer), than i tapped the download and it asked me if i wanted to open it up with rom manager, so i did. and i think rom manager thought i was flashing a rom, when i wasnt, it was a kernel.... am i screwed? or is there anyway out of this?
Do you know the exact kernel you flashed--where did it come from
Some you need to extract and push
Assume you just tried to boot into bootloader thru phone buttons
Does your pc recognize your phone when plugged in, if so can you open a command window and try to access phone as in adb devices then adb reboot bootloader
assuming you are familiar with sdk adb/fastboot comands
otherwise i don't know what else to say--may be bad--sorry
Came from an XDA thread
Here is where it came from: http://forum.xda-developers.com/showthread.php?t=1708676 from "sun90" (half way down the page "CM9 KERNEL remix edition.zip - [Click for QR Code] (5.53 MB, 9 views) ")
i downloaded that straight to my phone and opened it up with Rom Manager, which i think the app took it as a rom, and installed it like a rom even though it was not a rom. I just tried to access it through adb, it comes up with no devices my PC does recognize it when i plug it in though...
Ive tried to get into bootloader tons of times, it just stays black... :'(
Thanks for your answer!
You flashed a galaxy s2 kernel on your one s? why would you ever think that was a smart thing to do?
Looking at the updater script in that zip it seems it wipes some partitions, the partitions on a SGS2 and the ONE S are different, so if that script accidentally wiped say the hboot partition, or some other critical-for-boot partition, you have a fully bricked phone.
For any devs that may know what partitions are what on the One S, the script wiped
mmcblk0p7, and wrote a zimage to mmcblk0p5
---EDIT---
Normally this is a cwm flashable zip on the Samsung Galaxy S II, which is why rom manager flashed it, as it met all the requirements, the only issue is, it was not made for the ONE S and probably overwrote some important things.
I tried for hours and hours to fix the same issue on a friend's One S (same symptoms, not same cause) to no avail. I tried QPST and telnet and a ridiculous amount of things. Had to bring it to the store and get a new one.
Good luck, but I don't believe there's anything you can do to fix it.
Just answered your question in the help thread, Didnt see this thread too !
Im afraid its not looking good, I think your best bet would be to call your provider and blame it on an OTA update.
And hope for the best
Alright, thanks for the help!
Well it looks like i bricked my phone than.... I thought that CM9 was only on the One S, so I just looked for the CM9 kernel, which obviously was for the sg2, i feel like such a dumb ass now! haha well thanks for all the help guys! ill be heading to the t-mobile store today to blame it on a OTA:]
yeah, others wont agree with what your about to do but........
just act like a complete noob, dont mention anything about software / firmware / ROMs / bootloader etc ect
just say your phone made a noise, you selected update and it died lol
good luck--I know it is heartbreaking
not sure of your situation with carrier, but you could go thru Retention if needed
Hi peeps.
i'm very new to all this but sort of know the basics
i'm running on Axiom now but tried to flash cm10 but after install i got a black screen so had to do a restore.
Today i just flashed venom and after the instal process is done, i hear the start up music but nothing on the screen.
I have had 3 other roms on my phone and never had a problem!
these are the steps i do
download rom - place on sd
put phone in recovery
reset factory
reset cache
install from sd
when it finish's reboot
blank screen.
Am i missing something?
Any help would be great and i can't post on the thread because i'm a noob with less than 10 and dont want to spam my way to the 10 :silly:
you are missing a lot, like reading the OP page and following install instructions
you missed separate flash of boot image and wiping system plus data and caches
i wipe system 3x to be safe
rugmankc said:
you are missing a lot, like reading the OP page and following install instructions
you missed separate flash of boot image and wiping system plus data and caches
i wipe system 3x to be safe
Click to expand...
Click to collapse
Thanks but i think that is now the least of my problems!
I used Goomanager and installed CM10, When I did it i installed teamwin recovery. It started to do a lot of strange things, when it finally rebooted i got a load of errors "phone is not working" nearly every 10 seconds?
it will not connect via usb, i discovered the the SD was not mounted.
I tried to mount the SD but it doesnt work, so i rebooted to recovery and tried to mount there but its coming up with - error unable to mount? ive tried everything but no joy
please please help
Thanks:crying:
see if this is your situation
http://forum.xda-developers.com/showthread.php?t=1630459
can you connect phone to pc and use fastboot commands
rugmankc said:
see if this is your situation
http://forum.xda-developers.com/showthread.php?t=1630459
can you connect phone to pc and use fastboot commands
Click to expand...
Click to collapse
I've got a mac
not sure what fastboot is.
I'll check out the link, and thank you very much for trying to help:good:
sorry i do know what fastboot is, yes can get in to it. but ive gone from CWM to teamwin recovery if i go in to the recovery section but that wont let me do anything because the mount. cant even load the phone up
I don't know Mac commands
My idea is to install htc drivers and set up fastboot/adb on pc--the info can be found in dev section on rooting
then open a command window and and boot into fastboot and flash a new recovery, maybe stock per the link, clear storage and try to get mounted
how did you unlock bootloader--
you will need to do alot of reading on adb/fastboot and flashing roms--first step is to have backups of rom and sdcard
since i don't the Mac commands to do fastboot, someone else will chime in at some point
you can alos go to the noob section in Q&A and resubmit your issue
someone will work you thru this, but in meantime study up on android sdk/fastboot/adb. a necessity to get out of these problems
you are not bricked, just need the info and right steps to get back on track
rugmankc said:
I don't know Mac commands
My idea is to install htc drivers and set up fastboot/adb on pc--the info can be found in dev section on rooting
then open a command window and and boot into fastboot and flash a new recovery, maybe stock per the link, clear storage and try to get mounted
how did you unlock bootloader--
you will need to do alot of reading on adb/fastboot and flashing roms--first step is to have backups of rom and sdcard
since i don't the Mac commands to do fastboot, someone else will chime in at some point
you can alos go to the noob section in Q&A and resubmit your issue
someone will work you thru this, but in meantime study up on android sdk/fastboot/adb. a necessity to get out of these problems
you are not bricked, just need the info and right steps to get back on track
Click to expand...
Click to collapse
im going to use someone elses alp top with windows. i'll ytry the all in one thing because thats how i rooted it in the first place. thanks for helping it means alot
good luck on it

[Q] Moto G Stuck on Boot

Hi. I've got the Moto G and i decided to unlock the bootloader and then download CWM. That all worked fine but now when i switch my phone on, it gets stuck on the 'Motorola by Google' Logo. It seems like its frozen on there but the power button is able to function, not the volume buttons though. Ive tried RSD Lite but it's not finding my device. I'm 14 so im not very good using a terminal but any guidance would be fine. I've also tried flashing the Paranoid 4.4.4 zip, The Stock Firmware zips and even Gapps but they all come up with the same message,
finding update package
opening update package
verifying update package
Installation Aborted.
Please could any one help me out and explain what went wrong with the phone? THANKS!
How?
burrt said:
You could flash the factory image by Motorola through ADB so it resets everything, I'm sure you can find the link somewhere in the forums (I'm using the 4G version so my method may be different slightly). I found rooting my phone very intuitive from the guides, only problem I had was making sure I had administrative privileges and access in the command window directory.
If I remember correctly, this will probably remove CWM and if you insist on a third party recovery, give TWRP, the problem could be related to CWM.
Click to expand...
Click to collapse
Could you tell me exactly what to do? i dont have much experience but ive downloaded the 4.3 and 4.4.2 Retail zips, extracted them and then opened CMD and tried things such as 'fastboot flash .....zip or image'. Still doesnt work and sometimes i get 'hab' errors and 'image is too large'.
Thanks
burrt said:
I'm not too sure about your problems, were you on Stock 4.4.4 running fine? I'm going to assume you are using the Moto G 3G version.
Although I haven't personally tried this guide myself, from what I see, it is reliable:
[GUIDE] Moto G - Restore stock firmware
Just a helpful tip when you open a terminal (took me a while to figure out when I first rooted my phone), located to the folder where they wan't the terminal and hold Shift + Right Click. This will give you an option "Open command window here", look carefully. Once again, make sure you are downloading the correct files for your device and read the steps carefully, you can minimise a lot of headaches and realise some shortcuts. It is also an 'old' guide so be sure to verify links etc.
Click to expand...
Click to collapse
Thanks so much for helping but i've done that, probably over 5 times. I am on Moto G 4.4.4 and whenever i flash stuff it gives 'hab' warnings and 'invalid piv' and 'image size too big'

[Q] Nexus has been unusable since 5.0 OTA

As a preface, I keep my Nexus (16GB) stock/unrooted because having it down while flashing ROMs is not an option anymore. I need to the phone to work all the time, period. The irony is ridiculous.
Received the OTA from Sprint a couple of weeks ago, immediately noticed the (often-mentioned) dismal battery life and GPS hasn't been able to connect since that day. As I use GPS daily and need my phone to last for longer than 6 hours--these present full stop problems. This is in addition to the (often mentioned) stuttering/lag/freezing issues which are beyond frustrating as a heavy user. Really Google?!
Over the last week I've:
-Cleared caches multiple times
-Wiped/Factory Data Reset (3 times as it would not allow me to sign into my Google Account or sync apps)
-Spoke with Nexus Support for three hours today, which ended with 'Sorry, you'll have to call Sprint or LG'
-Tried GPS location 'fix' on XDA (didn't work)
-Been unable to send/receive SMS messages for two days
I'm beyond frustrated with this process and with Google for their lack of response in fixing widely-known 5.0 issues...on their own device. This phone is useless at the moment. What are my options? Root and roll back to KitKat? Throw this phone out of the window and go get a G3? I don't want to use a custom ROM/Recovery unless there are no other options.
Thanks for any advice-
993 said:
Over the last week I've:
-Cleared caches multiple times
-Wiped/Factory Data Reset (3 times as it would not allow me to sign into my Google Account or sync apps)
-Spoke with Nexus Support for three hours today, which ended with 'Sorry, you'll have to call Sprint or LG'
-Tried GPS location 'fix' on XDA (didn't work)
Click to expand...
Click to collapse
For the problems you're describing, you really haven't done much to solve it.
Unlock the bootloader, flash a factory image, relock the bootloader.
Why would you speak to Nexus support for 3 hours for? Waste of time
Frankly, I wanted to see if they would even acknowledge any of the issues that appear to be quite common recently with 5.0. They clearly did not, and it was relatively little effort wasted as it was through Hangouts (on a desktop though, phone forgot how to Hangout).
I have not tried to flash the bootloader, as I said I want to keep this phone as OEM as possible. Since that doesn't appear to be an option I will update when it's complete.
993 said:
I have not tried to flash the bootloader, as I said I want to keep this phone as OEM as possible. Since that doesn't appear to be an option I will update when it's complete.
Click to expand...
Click to collapse
Please read the stickies and take advantage of the knowledge base. My suggestion keeps the phone absolutely stock. It's telling that you couldn't recognize that.
I agree, just flash the stock image from fastboot.
Sent from my Nexus 5 using Tapatalk
Wakamatsu said:
Please read the stickies and take advantage of the knowledge base. My suggestion keeps the phone absolutely stock. It's telling that you couldn't recognize that.
Click to expand...
Click to collapse
That isn't what the Nexus rep said (reps have been known to be misinformed). I have read the relevant stickies and am aware of how to use this site. You didn't read my question. As I said, I would rather not flash if there are other viable options. IF this is the only workable solution thus far for people experiencing the above listed issues then OK. Thanks for your suggestion.
993 said:
That isn't what the Nexus rep said (reps have been known to be misinformed). I have read the relevant stickies and am aware of how to use this site. It is telling you didn't read my question. As I said, I would rather not flash if there are other viable options. IF this is the only workable solution thus far for people experiencing the above listed issues then OK. Thanks for your suggestion.
Click to expand...
Click to collapse
Flash the factory image. OTAs sometimes fail to implement properly. What you are describing is almost certainly that. You've already tried everything you can to fix the issues short of flashing. So flash.
You either have bad hardware, or the upgrade didn't install correctly. As others have mentioned, flashing the factory image should work.
993 said:
You didn't read my question. As I said, I would rather not flash if there are other viable options.
Click to expand...
Click to collapse
You said that you don't want to flash a custom rom. A factory image is what is installed on the Nexus by Google. Again, you're betraying a lack of knowledge on this subject.
If you wanted stablity you should of stayed on kitkat, hence why i never updated, you a os i can rely on and thats currently 4.4, as usual android builds at the start have minor issues and we wait for google to fix them.
I usually dont update till the devs can get a functioning build thats suitable for the community.
as above,
Fastboot oem unlock, flash 4.4 or 5.0 google image, relock bootloader
If he doesnt want to flash a custom rom then he should know how to flash a stock rom.
https://developers.google.com/android/nexus/images
I don't even speak to my own family for 3 hours, let alone a complete stranger lol wow
Wakamatsu said:
You said that you don't want to flash a custom rom. A factory image is what is installed on the Nexus by Google. Again, you're betraying a lack of knowledge on this subject.
Click to expand...
Click to collapse
Here's what's been done so far several times over:
Unlocked Bootloader
Installed SDK kit from Google using their walk though
Attempted ADB sideload of Google Factory images (5.0 then 4.4) from appropriate modes on CWM and TW
Attempted Fastboot (works only with CWM, no push/pull)
Multiple Full Wipes in both recoveries
Attempted ADB commands through terminal (W7 Pro - Admin)
Uninstalled, Reinstalled all recommended device driver packages, only recognizes in device manager as 'Google Nexus ADB Device' not Explorer Shell (read relevant FAQs) regardless of driver.
Used multiple USB ports/cables, rebooted PC each change in configuration
Root Toolkit 1.9.9 does not recognize through ADB
As of current, only Bootloader (unlocked) and Recovery mode work. I cannot access the SD card of the device through any means I've tried. The last that the OS booted I ensured that USB debugging was on in Settings. ADB mode in either recovery does not change device recognition on PC, nor does file system appear. System will not boot to ensure debugging setting has remained. Same issues with a laptop with no known prior driver issues.
993 said:
Attempted ADB sideload of Google Factory images (5.0 then 4.4) from appropriate modes on CWM and TW
Attempted Fastboot (works only with CWM, no push/pull)
Click to expand...
Click to collapse
You can't sideload a factory image. Fastboot commands are executed in bootloader, not recovery.
That should read that 'fastboot only responds to commands while CWM is the recovery'.
I can flash recoveries by this method from CMD but anything else (ROMS, etc) show progress but end before completion.
993 said:
That should read that 'fastboot only responds to commands while CWM is the recovery'.
I can flash recoveries by this method from CMD but anything else (ROMS, etc) show progress but end before completion.
Click to expand...
Click to collapse
Dude, you really need to read and understand the stickies before you do something bad to your phone. You are just flailing right now.
And really, all you needed to read was the install instructions on the Google factory image page.
1) Unlock bootloader
2) Unzip the factory image zip
3) Reboot in to bootloader
4) Run the flash-all script in the factory image folder.
This was the first method I tried. I have downloaded the factory image from Google several times and I get an 'unexpected end of data' message in 7zip when extracting my copies. Downloading from Google has been hit or miss with 'unknown network error' that halts the download, not sure what that could be.
I am trying to pinpoint the cause of these issues, as flashing back to factory without good images won't be possible. I understand how straightforward a factory flash should be especially with OEM tools but in my case I keep running into roadblocks.
Disable your antivirus and firewall during the download, that may help.
gee2012 said:
Disable your antivirus and firewall during the download, that may help.
Click to expand...
Click to collapse
Thanks for your suggestion. I disabled MSE + Firewall on the W7 machine and attempted to download [hammerhead-lrx21o-factory-01315e08.tgz] again from Google with the same error result, halting the download before completion.
My main machine, a Chromebook, will download the file completely however the zip cannot be moved without losing file size (downloads the entire 556.3MB, however once moved it magically becomes 417.2MB).
Further, I went to the Sprint Store today (I know) to see what the techs could do about pushing the factory image on the device. After about 30 minutes, they came back with "You should call Google". Brilliant. Now all I need is someone to suggest I call LG and the trifecta will be complete.
993 said:
Thanks for your suggestion. I disabled MSE + Firewall on the W7 machine and attempted to download [hammerhead-lrx21o-factory-01315e08.tgz] again from Google with the same error result, halting the download before completion.
My main machine, a Chromebook, will download the file completely however the zip cannot be moved without losing file size (downloads the entire 556.3MB, however once moved it magically becomes 417.2MB).
Further, I went to the Sprint Store today (I know) to see what the techs could do about pushing the factory image on the device. After about 30 minutes, they came back with "You should call Google". Brilliant. Now all I need is someone to suggest I call LG and the trifecta will be complete.
Click to expand...
Click to collapse
Try LG to see if they will help. Haha had to.
Can you not download on your phone? I'm not familiar with sending MMS but does it work forcing your phone to 1x? I'm trying to think of ideas. What all apps do you have installed?
Sent from my Nexus 5 using XDA Free mobile app

[Completed] HTC Vivid won't boot, possibly after build.prop change

Hello,
Pretty new to rooting, tried to root my HTC Vivid to install some apps which are "incompatible" with my device. Unlocked bootloader and rooted successfully by installing TWRP recovery and installing the supersu zip. After copying the build.prop file to another folder I proceeded to make some minor changes to the build.prop file with ES File Explorer. Essentially changing the model ID of the phone to another device to try to prompt Google Play to show the incompoatible apps, didn't touch anything boot-related or anything else. Phone was working fine at that point, rebooting ok, but Google Play still showed the apps as incompatible, so I temporarily brought back the old build.prop file by copy/pasting it from the folder I made. The system indicated the copy was made successfully, and I tried to reboot once more. That is where the problem started.
When the power button is pressed for a second or so, the phone vibrates once and shows the starting splash screen (HTC) as it did when working, and then the screen goes blank, although the LED backlight is still on (so phone has power). Nothing comes after, no "HTC quietly brilliant" logo nor the chime that indicates it's booting up. At that point it stops responding to any stimulus except the removal of the battery, at which point the LED backlight finally goes off. Waiting for ~10min solved nothing, still blank black screen with backlight on. Upon reinserting the battery, the phone once again responds to the power button, with the same results.
I can boot to recovery by holding down Vol down and pressing power, and there I get the usual options including Fastboot, Recovery, etc. I tried doing a factory reset. It gives a bunch of error messages along the lines of "can't mount emmc", then says it's starting the reset, and gives a successful completion prompt after half a minute or so. However, that seems to do nothing at all to fix the problem (tried 4x times, with SD card in and out).
The only change that comes to mind is the last replacement of the build.prop file I did, which should have just restored the original. Assuming the factory reset doesn't actually reset that file (where would it get a copy to do so?) perhaps it being broken is preventing me from booting after the reset. Just my theory though, and could be something else.
From what I understand I could try putting a recovery image on the micro sd from a PC, then doing a recovery rather than a factory reset from the TWRP menu to replace all the files, including the potentially problematic build.prop. However, I didn't make a backup of the system before this happened (learning experience) and have no such image. Could anyone perhaps point me to a clean image for the Vivid that I could download and flash to my phone with recovery? Or otherwise shed some light on what could be causing the problem? I also realize there are various unbricking tutorials online, but after many hours of this I'm a bit too exhausted to follow all of those just to see if they work or not.
Edit: Upon further research I realize I can try to flash a new rom to the Vivid, but no matter how much I search I can't find a working link for a stock ICS .zip. There is a RUU .exe file from HTC but my phone can't get past fastboot, so I'd need to do this with a zip file. Anywhere I can get a working one? I could also try a custom rom, I just have 0 knowledge of those so don't know which would be a safe bet.
Would appreciate any help, and hope the post isn't overly long. Tried to give as much info as I could. I already spent a ton of time on both the root procedure and trying to fix this and would really like to hear professional opinions before breaking anything else. Thanks for reading.
Hi, thank you for using XDA Assist. The best place to get help is in your device's specific forum here, http://forum.xda-developers.com/htc-vivid They are the experts on your device. You may have already seen this but it's a good place to start, http://forum.xda-developers.com/showthread.php?t=1486024 If it were me I'd return the device to stock and start over. If you're messing with your phone you will want to be comfortable on how to return it to stock as you'll probably have to do that more than once as you learn more about your device.
jd1639 said:
Hi, thank you for using XDA Assist. The best place to get help is in your device's specific forum here, http://forum.xda-developers.com/htc-vivid They are the experts on your device. You may have already seen this but it's a good place to start, http://forum.xda-developers.com/showthread.php?t=1486024 If it were me I'd return the device to stock and start over. If you're messing with your phone you will want to be comfortable on how to return it to stock as you'll probably have to do that more than once as you learn more about your device.
Click to expand...
Click to collapse
Thanks for the advice, I basically got into rooting from scratch a day ago, so many resources I don't know about. Trying to return to stock, but I need a rom of the stock in .zip form since the phone can't get past recovery, and having trouble finding that. Perhaps due to age of phone, but most links to those seem to no longer be functional.
rohanreddy277 said:
Actually u shouldnt have rooted with that zip file containing supersu u actually should have done it with kingo root. anyway, the best waty to revive it is to install cyanogenmod. download the version for ur device and google how to install cyanogenmod. this will give a new life to ur phone. hope it helps.
Click to expand...
Click to collapse
Right, I basically learned as I went along for this root, haven't even heard of kingo before. I was very careful, but apparently something still went wrong. Thanks for the suggestion, I'll try that mod and see if it works.
Edit: I'm only finding a nightly build for the Vivid on the CyanogenMod website, with no stable versions. Nightly build is dated two years ago, so clearly no stable versions coming. While I'm in no position to be picky, and I'll try it if needed, I'd rather not break what's still functioning in my phone. Any mods out there that are stable for the Vivid?
Edit2: the nightly cyanogen build seems to have brought the phone back online, but besides the different look and feel from what I'm used to, it doesn't seem to have Google Play... so I can't download anything. It also isn't seen by HTC Sync so I can't run the RUU from there, but I did successfully extract the rom.zip file using some instruction on this forum from the stock ICS RUU .exe. However, installing that from twrp recovery fails as it cannot open the zip, and an attempt to use the "fastboot flash zip rom.zip" command fails saying it's not allowed. Integrity of zip fail is tested to be ok with an archiver program. The zip file extracts properly, and I can flash things like boot.img and recovery_signed.img to the phone, yet system.img cannot be flashed (data length too large error). Not sure what to try next.
Thread closed.

(HELP!) Phone Stuck In TWRP

Hello,
the long and short of it is that I tried to root my phone and then install Lineage, but ended up with no OS and now I can't use my phone. I simply want any OS so that I can use my phone. Any help would be greatly appreciated. I am a bit new to this kind of stuff, so I apologize in advance if I don't know some of the technical terms.
I am using a Samsung Galaxy S7 SM-930W8.
A bit more in detail:
I used two videos on youtube. 1 to teach my how to root, which got me into an OS. Then I used a video to teach me how to install Lineage, and that's when it all failed. After this, my phone was stuck in a never-ending loop of a circle going across a line and it never recovered.
I still have access to the TWRP when I hold down Vol-Up, Power and Home but when I try to reboot, it tells me there is no OS installed. I can't even use the recovery option, since I believe I deleted all the previously installed recoveries.
I feel silly for being in this predicament, but I would be so grateful for any help, folks!
-New2S7
New2S7 said:
Hello,
the long and short of it is that I tried to root my phone and then install Lineage, but ended up with no OS and now I can't use my phone. I simply want any OS so that I can use my phone. Any help would be greatly appreciated. I am a bit new to this kind of stuff, so I apologize in advance if I don't know some of the technical terms.
I am using a Samsung Galaxy S7 SM-930W8.
A bit more in detail:
I used two videos on youtube. 1 to teach my how to root, which got me into an OS. Then I used a video to teach me how to install Lineage, and that's when it all failed. After this, my phone was stuck in a never-ending loop of a circle going across a line and it never recovered.
I still have access to the TWRP when I hold down Vol-Up, Power and Home but when I try to reboot, it tells me there is no OS installed. I can't even use the recovery option, since I believe I deleted all the previously installed recoveries.
I feel silly for being in this predicament, but I would be so grateful for any help, folks!
-New2S7
Click to expand...
Click to collapse
Hello, no need to panic, the blue circle over the line was Lineage first boot up, it can take 10-15 mniutes on the first time. If you waited longer than this then maybe there was a problem.
If the Lineage ROM is on your SD card you can try to flash it again and see if it boots this time, sometimes it needs to be flashed twice to work. You must make sure it's the right one for your device.
If it still doesnt work then you will need to flash the stock firmware back to your device with ODIN. This is the firmware for your device >>>>HERE<<< Pick your network provider or an "unknown" version which is unbranded stock firmware. The download is a little slow but it's free.
There's lots of guides how to flash firmware with Odin, it's very easy.
I forgot to mention TWRP is a much better Recovery Option so yes when you instal TWRP the stock recovery won't boot.
cooltt said:
Hello, no need to panic, the blue circle over the line was Lineage first boot up, it can take 10-15 mniutes on the first time. If you waited longer than this then maybe there was a problem.
If the Lineage ROM is on your SD card you can try to flash it again and see if it boots this time, sometimes it needs to be flashed twice to work. You must make sure it's the right one for your device.
If it still doesnt work then you will need to flash the stock firmware back to your device with ODIN. This is the firmware for your device. Pick your network provider or an "unknown" version which is unbranded stock firmware. The download is a little slow but it's free.
There's lots of guides how to flash firmware with Odin, it's very easy.
I forgot to mention TWRP is a much better Recovery Option so yes when you instal TWRP the stock recovery won't boot.
Click to expand...
Click to collapse
Hello cooltt,
I was able to fix my problem an hour or so ago, but thank you for your calming post anyway.
For future threads, here is what I did:
1. I downloaded a stock OS and then extracted all the md5 files. (There is an md5 file for the "BL", "AP", "CP" and "CSC" fields in Odin.)
2. I then used Odin and after it detected my device, I plugged the 4 files in the appropriate fields.
3. I then hit start and it restored my phone back to a functional state.
Though I spent the last 20ish hours in a panic, I actually managed to achieve the goals that prompted me to try and install a custom rom: fewer stock apps and no Samsun Account bothering me all the time.
Thank you all for your concern.
-New2S7
(P.S. I do not know how to mark this as solved. If an admin comes across this, please mark this as solved!)

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