Boot Loops Solved But No Service - Windows Phone 8x by HTC

Hello there!
For all of you with this old but great phone in a constant boot loops problem. I've found a partial solution. Cause it happened to me. Case: Phone was working fine, suddenly it turned off, no response from buttons, then charger connected and phone turns on: vibrates and displaying HTC logo then restarts. After an extensive internet search found no real possible solution, so going deeper we dissasemble the unit (plenty of guides in youtube) disconnected everything inside put it on back again and voila! phone backs to life. So everything you'll find about this issue saying to hard reset te mobile is useless it won't resolve the problem and you will loose everything ! Believe me we tryed everything... only solution was that BUT yes there's is a big big BUT ... at least in our particular case... THE SIM CANNOT BE INSERTED back again on the phone or you will face the issue again... so you'll have a unit practicaly for wifi and bluetooth only ja! that's it everytime we inserted the sim the phone stay on for about 15~30 seconds trying to find network unsuccesfuly ! then turns off suddenly and back to the boot loops... so i though it was a transceiver problem, i mean the radio the transmisor or the modem whatever you want to call it.... Still with no solution for that Hope somebody reads this and post a solution... Other stuff we try out: Chat with HTC service, they sayed its definitly a software problem, but micro$oft is now the owner of all Windows Phone ROMS so they have no further help for me, then went to microsoft device recovery tool.. it brought back the cell to factory original Windows Phone 8 from T-Mobile (original provider of the cell) with no updates! but it didn't solved the problem... A thing to notice is that at start up the phone doesn't show Htc's Quietly brilliant slogan under the HTC logo... and that's what really keeps my hope living thinking that maybe someone knows how to "actually" flash the cell and bring it back to full-life and not half-bricked like it is know. Hope this helps at least in not loosing all your data and apps config from the cell... and maybe some windows phone or htc guru knows what to do...
Best regards . . .

denysscp said:
Hello there!
Click to expand...
Click to collapse
Battery charged? because i can be part of a reboot, if it is stranded.
or Power is supplied separately

Definitively not
reksden said:
Battery charged? because i can be part of a reboot, if it is stranded.
or Power is supplied separately
Click to expand...
Click to collapse
It doesn't seems to be a battery problem that's for sure... the phone works great as long as you don't insert the sim card and because of is not showing htc slogan "quietly brilliant" under htc logo at boot ... makes me think (as the techs from htc said) that is a software issue.. it was flashed using oficial microsoft recovery with no success on that so im looking forward to find a tool or someone who knows how to "actually" flash a rom on that device... i've downloades 3 different RUU files and i have not been able to flahs any of them on the phone . i hardly would like to know how to do that! it's eating my brain jajaja! but a tool capable of writting or updateing the firmware or the part of the firmware affected ... maybe the radio or something.. so far keeps as a mistery to me... greetings from C and best regards

Problem Solved ! at least for the moment .. .
Phone naked (dissassembled) disconect battery and all cables like the antenna ... then re-connect battery turn on the phone connect the antenna cable - tryed to make emergency call.. phone didn't turned off (bootloops).... myself begun to feel happy about it... next thing was to turn off the cell put the sim on turn on et voila! the phone have service again ! . . . and for today is still working... although not showing "quietly brilliant" under HTC logo when is turning on...
Hope this works for anyone having this issue...
greetings

Related

Help! Stuck at Splash Screen / Battery damage?

Hello ppl,
since 2 days I've got a big problem with my Polas (at all XDA Orbit 2)
Ok first the bad story. My device did take a little shower and had water in it, which seems to be dried out now.
First, you all should think there is nothing to rescue here anymore.
BUT after the first problems (i will tell you some lines below), later on my device got working again. It worked for nearly a whole day.
And then the same problems as before came back again and now I'm stuck on it.
Here is the scenario:
- Without Power Plug: I turn on the device. It boots up as always. When boot is finished and coming to Windows Mobile, the device tells me "low power" and shuts off directly
- With Power Plug: I turn on the device. Showing the o2 Splash Screen. And that's it. Not even the ROM Version Numbers are showing up. When I take out the Plug after a while, XDA just turns off. Oh and the orange LED is lightened.
I can also plug it in while the XDA is off and it shows the orange LED, so you should think it's getting power.
But it doesn't when I try it afterwards without the Plug.
When I boot up without the plug, and plug it in after the Splash Screen, it's the same behaviour as on the scenario "Without Power Plug", it doesn't recognize that the plug is in or is not getting power I don't know.
So why was it working for one day? I don't get it!
You think that maybe only the battery is damaged? But why was it working?
I hope this text is not too confusing and maybe somebody is able to help.
I'm dying without my lovely device.
Oh and yes, i did try a hard reset.
I think the biggest problem for me is, that the device doesn't boot when the plug is in. That is totally weird from my perspective.
Thanks in advance!
gmc
Weird! I am able to flash the ROM. But still the same ;( What the hell?
While flashing the ROM there was no sign of a not working battery.
I'm confused!
Update: Re-Flashed O2 Rom and also tried udK Diamond. Flash is always successful but behaviour doesn't change or get fixed ;(( This can't be true.
Well one question... when the version numbers show up on the Splash Screen what is the "G"-Number? It looks a bit weird, "25.69.30.05H"
Maybe that part of the ROM is down?
gmc said:
- Without Power Plug: I turn on the device. It boots up as always. When boot is finished and coming to Windows Mobile, the device tells me "low power" and shuts off directly
Click to expand...
Click to collapse
I had this problem too, so did some other guys, Check out this thread:
http://forum.xda-developers.com/showthread.php?t=381442
Don't know how/if others managed to solve it but in my case only the replacement of my motherboard (under warranty) solved it.
satfly said:
I had this problem too, so did some other guys, Check out this thread:
http://forum.xda-developers.com/showthread.php?t=381442
Don't know how/if others managed to solve it but in my case only the replacement of my motherboard (under warranty) solved it.
Click to expand...
Click to collapse
Thanks for the link. Will check it out. As there is no more sign of water damage on my device, i hope i can use the warranty too.

Help! My O2 XDA Touch Pro is completly dead!

Hello,
i have a brand new o2 XDA Touch pro. After trying (unsuccessfully) to remove the CID to flash the original HTC Firmware (the O2 Firmware was lame), the XDA went off and is completly dead now. The last thing I was able to see was a strange display behaing (some strange look and fading off).
The phone does not react on pressing the Power-On Button! No reaction!
Can anyone help me or has anyone a hint how to hard-reset the device?!
So far I remember there was a trick by removing the battery for about 24 hours (this worked for my older xda mini s phone). May this work for this phone, too?
Please help me!!!
Best regards
Gabriel
Did you try the old tric to remove the battery and then put it back in? When you do the Hard-SPL it would remove the CID lock. It would seem to go dead and unresponsive as happened with mine. I just removed the battery and put it back in and it powered up fine. Checked the tri-colour boot screen to make sure it was done. It is in the thread for flashing your first ROM.
Hello wildcard,
thanks for your reply.
I already tried removing the battery. Yesterday I tried for about an our and completly off power (no USB Power or PC connected). Still no reaction after trying to power on with battery plugged.
I'll give it another try in about a few hours after leaving the phone powered off about 12 hours. So far the phone seems completly dead! I would be glad even to see any light / display going on with try-color mode, but anything keeps powered off after battery connected and giving the power-on button a try.
Best regards
Gabriel
UPDATE:
Phone still completly dead / no-power on possible after 12 hours power-off / no battery!
Tried several key-combinations for soft+/hard reset with battery and/or USB-Power even with plugging in while pressing the keys including power-on. NO Reaction
How can this be??? May it only be possible to send it in to O2?
I was unable to complete any CID unlock / HTC Firmware update on the O2 device. They stuck always on 0% or failed before this step and until that time the phone always rebooted into WM6 after battery removal. So I don't think O2 could blame me for doing anything wrong... and I don't understand why there is not even Power for Bootloader mode possible. I don't think that any software could harm the hardware in such a way that not even power-on is possible??!
Any ideas of developers to reanimate the phone? I will try keep power of for a few days now until I go to O2 with the phone...last try. For a XDA Mini S i owned once (that phone has been unlocked too), this worked once it had a similar failure... maybe I have luck in 2-3 days with my TouchPro phone.
Best regards
Gabriel
I am thinking that you may really need to send it in to O2. Might be your best bet, let's hope some one more ducarted than I am chimes in.

Help please my Polaris is dead

After installing a new rom ,my polaris died ,no lights not recharging , I removed the battery,the SD and the sim card for > 24hrs and still the usb is not recognised and no lights at all and also not recharging any solution????
Hey.
Im reading u have a problem Polaris not booting up or worse not even working. Well i have the same problem and im also looking for a solution.
My device started to play tricks on me, like shutted down when not needed, freezing, and also when freezing i pressed reset button which did nothing but shut the device down completely (not even charging or booting up again). After many hours later it worked again but still had the same problem.
And well... now... now its totally dead, it stayed off for a day and not even charging nor booting.
Come on guys, some one must have had this problem before and maybe u can tell if its fixable or do i really have a f*cking brick on my table. , and also how can i avoid it if im getting myself another device?
I have the same problem with polaries...
shizny said:
Hey.
Im reading u have a problem Polaris not booting up or worse not even working. Well i have the same problem and im also looking for a solution.
My device started to play tricks on me, like shutted down when not needed, freezing, and also when freezing i pressed reset button which did nothing but shut the device down completely (not even charging or booting up again). After many hours later it worked again but still had the same problem.
And well... now... now its totally dead, it stayed off for a day and not even charging nor booting.
Come on guys, some one must have had this problem before and maybe u can tell if its fixable or do i really have a f*cking brick on my table. , and also how can i avoid it if im getting myself another device?
Click to expand...
Click to collapse
Please anybody help me.. Its pain for me. the phone is not opening. What I do now...
Check if your battery is not dead(voltmeter i guess), also what ROM/radio did you tried to install, also did installation completed successfully?
Don't want to make assumptions, but i think it's terminally dead(mobo fried?)
Thanks for your advice...
I checked my battery with voltmeter, it shows ok..
I installed the Salvy.C.83_Megan_v1.4_WWE_Polaris_EzInput_2.1 ROM and it was successfully installed, but after 1 day it is fully not opening, not responding...
What should I do......
Please help..
retsam88 said:
Check if your battery is not dead(voltmeter i guess), also what ROM/radio did you tried to install, also did installation completed successfully?
Don't want to make assumptions, but i think it's terminally dead(mobo fried?)
Click to expand...
Click to collapse
Thanks for your advice...
I checked my battery with voltmeter, it shows ok..
I installed the Salvy.C.83_Megan_v1.4_WWE_Polaris_EzInput_2.1 ROM and it was successfully installed, but after 1 day it is fully not opening, not responding...
What should I do......
Please help..
Could be the nand failing have a look using mtty to see if you have any bad sectors.
Disable usb connections in wmdc or active sync.
Put the phone into bootloader screen.
open mtty Connect mtty to you usb port.
Type info 8 to check for bad sectors.
meknb said:
Could be the nand failing have a look using mtty to see if you have any bad sectors.
Disable usb connections in wmdc or active sync.
Put the phone into bootloader screen.
open mtty Connect mtty to you usb port.
Type info 8 to check for bad sectors.
Click to expand...
Click to collapse
Thanks for advice..
But my polaries is not powering on
So what I do....???
I have the same issue, my polaris if connected to usb doesn't light orange, can't go in bootloader anymore and mtty seems to not been able to issue any command to the device.
As you know, is there a way to flash an hard spl via mtty? Or another way to flash it on my "seems bricked" device?
As for info, i was using the same rom as you, but mine was working great!
And now seems dead... my invincible polaris...
Please, anyone help us?
Thanks!
Sent from my Liquid using XDA App
Bump....
Anyone can help us?
Sent from my Liquid using XDA App
I have the same problem, my Cruise is dead.
Yesterday was OK, its functions run perfectly.....Today morning it's turned off
Orange light flash, after 20-30 seconds it turned off and Cruise became hot.
I don't know what's happen.....someone has any idea ?
Thanks in advance.

[Q] Hard Brick? broken hardware?

Hello
I have a frined with Sensation XE (not rooted, S-On completely stock) ant it was acting weird lately. sometimes freezing, or rebooting and entering infinite loop. Removing battery and putting it back would help for sometime but then the problems started again.
Ultimately, the phone is completely dead. No orange LED whne charger connected, no bootloader, no tuting ON at all, and the screen is always off.
I am wondering if this is a harware problem and motherboard or smth else should be replaced? or can this be software fault and maybe it is possible to fix with unbrick project or smth?
please advice.
PS: the battery is totally fine - check it with my other Sensation phone and it works great...
umka83 said:
Hello
I have a frined with Sensation XE (not rooted, S-On completely stock) ant it was acting weird lately. sometimes freezing, or rebooting and entering infinite loop. Removing battery and putting it back would help for sometime but then the problems started again.
Ultimately, the phone is completely dead. No orange LED whne charger connected, no bootloader, no tuting ON at all, and the screen is always off.
I am wondering if this is a harware problem and motherboard or smth else should be replaced? or can this be software fault and maybe it is possible to fix with unbrick project or smth?
please advice.
PS: the battery is totally fine - check it with my other Sensation phone and it works great...
Click to expand...
Click to collapse
Hi,
If everything is still s-on and stock,take it back to the shop, or contact HTC
malybru said:
Hi,
If everything is still s-on and stock,take it back to the shop, or contact HTC
Click to expand...
Click to collapse
I am in Japan and there is no official support for Sensation here (it sucks). I got my phone from ebay 5-6 months ago. Sending the phone to HongKong or smth like that would cost as much as buying a used one or maybe even more.
So i decided to go with self-repair way. If this is hardware - i will replace the motherboard myself or whatever is broken myself. I just need to find out where is the problem.
Pleashe help me with identifying it
You could try removing sd card and sim. A problem with these may cause such issues.
Aftwrwards, remove and reconnect the battery, make sure the battery contacts actually make contact, or put some folded piece of paper to hold the battery, if it does not.
Than let the phone rest in charge for some 15 minutes, and try turning it on.
Sent from my HTC Sensation Z710e using xda premium
Raven2k said:
You could try removing sd card and sim. A problem with these may cause such issues.
Aftwrwards, remove and reconnect the battery, make sure the battery contacts actually make contact, or put some folded piece of paper to hold the battery, if it does not.
Than let the phone rest in charge for some 15 minutes, and try turning it on.
Click to expand...
Click to collapse
Hello
Thank you for advise but I have tried all of that already. Removed sim and microsd, charged the phone several times even for 1 entire night.
I managed to connect the phone to PC and with a wire-trick it shows QHUSB_DLOAD does this mean the phone is not dead completely?
umka83 said:
Hello
Thank you for advise but I have tried all of that already. Removed sim and microsd, charged the phone several times even for 1 entire night.
I managed to connect the phone to PC and with a wire-trick it shows QHUSB_DLOAD does this mean the phone is not dead completely?
Click to expand...
Click to collapse
Hi,
Look HERE
malybru said:
Hi,
Look HERE
Click to expand...
Click to collapse
Thanks Actually I am now trying to follow UNBRICK PROJECT instructions on my Linux Mint installation, but I am getting an erro saying "Device not found Check connections."
BTW, when connected to charger - no orange LED - which means i suppose that phone is not charging?
umka83 said:
Thanks Actually I am now trying to follow UNBRICK PROJECT instructions on my Linux Mint installation, but I am getting an erro saying "Device not found Check connections."
BTW, when connected to charger - no orange LED - which means i suppose that phone is not charging?
Click to expand...
Click to collapse
Hi,
Make sure to connect to PC via usb 2.0 slots only,and no hubs.
Also try different slots,front and back.
I do not know about linux,but do you have all the correct drivers?
malybru said:
Hi,
Make sure to connect to PC via usb 2.0 slots only,and no hubs.
Also try different slots,front and back.
I do not know about linux,but do you have all the correct drivers?
Click to expand...
Click to collapse
I think I do not. Sorry for noob questions - but this si the first time I am dealing with brik - did nto even know I need drivers. WHat drivers do I need and where to get them?
And if you are speaking about usual HTC-sync and ADB drivers to run ADB and Fastboot commands - then yes I have them and they run just fine.

One plus 6 shows no sim & WIFI doesn't get recognized

Suddenly my One plus 6 shows no sim & WIFI doesn't get recognized. Tried clearing the cache & rebooting. Also tried resetting the system settings. now cannot switch on phone as no sim or wifi is detected. Phone get stuck when its searching for wifi ((
Phone is not rooted
SIM Card working in other phones.
Kindly someone help !!
[Expose Oneplus] SERIOUS ISSUE !One plus 6 shows no sim & WIFI doesn't Work
Suddenly my One plus 6 shows no sim & WIFI doesn't get recognized. Tried clearing the cache & rebooting. Also tried resetting the system settings. now cannot switch on phone as no sim or wifi is detected. Phone get stuck when its searching for wifi ((
Phone is not rooted
Bootloader is locked
Phone is running on stock rom
the phone freezes turns off and on by itself every minute until the battery is dead
sim cards dont work and dont get detected
wifi doesnt work when turning on turns itself off instantly
sometimes it goes away, the phone works like it never happend for a couple of days, then it doesnt work again
One plus is a fraud company its hardware gives up after 1 year,,,this is bul****
Hey dude
Well strange i would contact oneplus about this should be under warranty there's no point in asking on the xda if you haven't even unlocked bootloader and clearly you aren't a user that like to fiddle with things
Cheers hope oneplus support will help you
Mine op6 works fine have it till launch no issues so i guess its stupid to call company a fraud,there's always chance that the smartphone or any electronic device will fail overtime that why you have warranty
I have posted my query here because few years back when i was using HTC ,i faced an issue and when the service centre gave up and returned my phone unfixed,one senior member from xda helped me to revive my phone and certainly that guy made my day for which i shall be forever thankful to xda forum
P.S : I am Sorry if i have hurt you in any way , i am just fed up not able to find any solution yet
I am just here trying my luck and hoping to find another life saver, Cheers ?
I've got the exact same problem. Op folks told me it's a hardware issue and they might have to replace the motherboard. But I really don't trust them
Its pretty much a hardware problem. I had the exact same problem with my OnePlus 3. I went to the official OnePlus service centre and they told me the same (to get the motherboard changed). I don't think it's worth to change the either motherboard.
I got the network IC repaired for half the price from some local mobile repair shop. See if you can do the same.
I have OP 6T and this issue started right after one of the updates, as the phone asked to reboot after an update. So, right after that update phone took 10-15 minutes to boot. Couple of days ago the was another Google Security Fix update, and that killed everything. No SIM cards, no wifi hardware... I tried fresh install, which stucks at - Wiping, Please wait. I tried to unbrick it, and I was able to reinstall official android, but still not wifi or mobile networking. they are just gone. - Does not like a hardware issue to me...
Turn off phone, remove SIM, turn on phone with no SIM, turn off, then plug in SIM and reboot again.
Most likely it's the Network IC, very common issue
You can try all the SW things first just to be safe but if nothing works then it's all that's left.
I have found a workaround which has worked 100% during last 7-8 times this issue happened. Once the no sim and wifi detect issue happens, switch off the phone, plug it into charging, let it charge in switch off mode for 2 mins and then switch it on with charging on.
It sounds like jump starting but somehow it works. Seems like network IC or something gets reset. Keeping my op6 for now with this workaround!
Hellboy1243 said:
Suddenly my One plus 6 shows no sim & WIFI doesn't get recognized. Tried clearing the cache & rebooting. Also tried resetting the system settings. now cannot switch on phone as no sim or wifi is detected. Phone get stuck when its searching for wifi ((
Phone is not rooted
SIM Card working in other phones.
Kindly someone help !!
Click to expand...
Click to collapse
I too had a similar problem after getting my touch and screen replaced at OnePlus service center , while returning they told me that it's motherboard is also faulted and will work for few months at max and after I started getting the same problem as sim card not being detected and wifi unabled , but I got a temporary fix for it. The problem still persist.
The solution to this is while the phone is loading just slap the screen with palm strongly just don't break the screen , slap it repeatedly until you are asked to put the unlock code.
The solution to this is while the phone is rebooting just slap the screen with palm strongly just don't break the screen , slap it repeatedly until you are asked to put the unlock code.
It's a temporary solution as the problem is in your motherboard, i even had my IC changed but nothing helped.This is the only solution, it keeps happening twice a week or even more.

Categories

Resources