[Completed] accessing files and/or wipe data on a phone with broken touchscreen - XDA Assist

hey there,
I am trying to access my files / wipe data from my Xperia Z3. The device has an unresponsive screen after I dropped it. I want to do a factory reset / wipe my data before selling it on. I do not need to save any further data.
A couple of weeks ago, I saved my files from the external phone SD card via USB on my computer (so USB debugging must be enabled I guess). However, I since updated my computer from Windows 7 to Windows 10 and now the Z3 somehow doesn't show up any more.
I tried to use ADB, but it does not connect to the device (ADB drivers and tools installed). The Z3 still shows up on my girlfriends computer runnnig Win7, although it is only shown as an "empty" device (no folder/file system visible in windows explorer).
I can not wipe the data via an app since I do not have any such app installed/configured with this phone. I also can not do it on the phone, because the screen doesn't show anything.
does anyone have an idea on how to wipe my data from the device or why it won't show up via ADB any more?
thanks a lot!

XDA Visitor said:
hey there,
I am trying to access my files / wipe data from my Xperia Z3. The device has an unresponsive screen after I dropped it. I want to do a factory reset / wipe my data before selling it on. I do not need to save any further data.
A couple of weeks ago, I saved my files from the external phone SD card via USB on my computer (so USB debugging must be enabled I guess). However, I since updated my computer from Windows 7 to Windows 10 and now the Z3 somehow doesn't show up any more.
I tried to use ADB, but it does not connect to the device (ADB drivers and tools installed). The Z3 still shows up on my girlfriends computer runnnig Win7, although it is only shown as an "empty" device (no folder/file system visible in windows explorer).
I can not wipe the data via an app since I do not have any such app installed/configured with this phone. I also can not do it on the phone, because the screen doesn't show anything.
does anyone have an idea on how to wipe my data from the device or why it won't show up via ADB any more?
thanks a lot!
Click to expand...
Click to collapse
Greetings,
Thank you for using XDA Assist. First, have a look at your device's homepage here:
Sony Xperia Z3
You can find a lot of useful information in the General Forum located there. If you create an XDA account, you can ask your question in the Q&A forum, also located there. Good luck and welcome to XDA!

hey,
that actually was me, I was not logged in for some reason.
I did look through the forums before, but I can not find any solution to my problem so far.
Since this is a problem with ADB, I thought it belonged to the general section rather than to a device-specific forum...
thanks and cheers

Related

[Q] USB does not recognize(Unknow Driver)

Thanks evryone. I hope you can help me.
Yesterday ,I usual mobile phone to connect to the PC,
but,the pc tips me:"USB does not recognize(Unknow Driver)",
I've done a lot of action, including: replacement of data line, a replacement computer, but still no.
At present, the machine has been used for WIFI update to the official system 2.3.4.already unlocked,but unroot.
What am I to do to recover????Please help,thank you.
Not sure how to solve that problem, but perhaps you could delete any related drivers for your nexus s and try to install this driver after.
Weird that it won't be picked up by a different computer.

Bricked phone build.prop missing

Hi to all here. i just want to ask anyone what to do with my phone. well first of all, my phone is a sky pantech vega racer im-a760s, not really a match for samsungs popularity but budget wise this is the model for me. it has a dual core. now my problem starts when i started editing the build.prop in its system (tweaked for some texting problem of limited character sending). of course i know what im doing on that part, but the only thing i didn't think that would happen was, i copied it in my computer, i edited it there, then i saved it as "all" in file type so it wont become a ".txt" format. but when i placed it in my phone. the file instantly disappeared, i think it was only hidden and the phone just cant identify it nor read it like something. now i restarted the phone, it booted up to its logo then it just went blank and it just stops there. i tried pushing recovery with adb in my pc cmd. but it cannot detect my device(no problem with my adb installation to eliminate this from the question), i also tried putting an sd card with a recovery file but there was no option for sd card path. but the phone can still function well, i know because it can still be loaded under flashboot, download screen and S / W upgrade menu and it can still perform wipes for all partition and caches and can reset for factory settings etc. but whenever i will reboot, its not going to complete. anyone please help me how to make my phone be detected by my pc. The usb drivers are just fine, updated it many times, read all procedure for making the driver connect perfectly. i reformatted the sd so it wont be a problem when i put it in. but in the recovery menu i just cant see my sd card, theres just the option for "update from external storage" but it doesn't have anything inside. what a mess. i cant make my phone reflashed cause its not responding with the connection with my pc. but when i am opening an odin (just used for connection monitoring) there are two yellow boxes with com port like these: 0:[com7] and 0:[com9], so i know it is still somehow communicating with my pc. please help any advice, i dont want to resort to jtag for im not sure if it will support my phone and it's already avialable for the model but definitely not going to send my phone for repair cause it will be costly. thanks to all who will respond. Please help thank you. additionally: OS was ics version 4.0.4 and rooted. already gone through rooting several times with no problem. just the editing part.
to edit Android files on Windows use only Notepad++ anyway do not use Windows notepad this is for Windows files formatting only
well, you have to get build.prop from your phone edit on PC then copy back
so enter recovery connect phone to PC create a folder say C:\tmp
to get build.prop from phone
Code:
adb devices
adb shell
mount system
exit
that's to mount system partition then
Code:
adb pull /system/build.prop C:\tmp\build.prop
edit it and copy back to phone
Code:
adb push C:\tmp\build.prop /system/build.prop
maybe is not your case ? but I wanted to give you an idea
@ruscan.calin
Thanks, great. i will try this one once i get my phone recognized by my pc, adb seems not able to find my devcie have this message like this one:
"
c:\>adb devices
adb server is out of date. killing...
*daemon started successfully *
list of devices attached "
and that's it nothing happens.
thanks for the advice i will definitely use this once i get my phone connected with my system. thanks a lot
cruelink said:
@ruscan.calin
Thanks, great. i will try this one once i get my phone recognized by my pc, adb seems not able to find my devcie have this message like this one:
"
c:\>adb devices
adb server is out of date. killing...
*daemon started successfully *
list of devices attached "
and that's it nothing happens.
thanks for the advice i will definitely use this once i get my phone connected with my system. thanks a lot
Click to expand...
Click to collapse
start phone in recovery mode do not connect to PC at this time
open Device Manager now connect phone to PC
if you see ADB Interface connecting in Dev Manager it's ok if not you have a problem with phone drivers so install it again
ruscan.calin said:
start phone in recovery mode do not connect to PC at this time
open Device Manager now connect phone to PC
if you see ADB Interface connecting in Dev Manager it's ok if not you have a problem with phone drivers so install it again
Click to expand...
Click to collapse
Hi, cant still afford to make the adb component in my device manager to appear, but it's good to inform you that it helped me a bit because i was able to see the storage of my phone and i was also able to put some files in there without any hassle that alone was satisfying me that my phone is not really dead. sad to say i did everything i could to have my pc detect my phone via recovery menu, but still no devices found. it's really weird that some links are saying that i should make my phone's "usb debugging" enabled, wherein fact i cant even go beyond my original problem(bricked phone), i can't even see the inside of my phones directory, only the storage one that was activated just recently. i even did a reinstallation of my usb, uninstalled every other phone related usb installation to avoid conflicts reinstalled my phones proper usb installer then restart. no progress still to be called. it makes me feel that the phone was just trap in the state of booting and not knowing what to do because it cant see any command inside its system. i cant go into the systems directory as well. and that's the only way i think i could revive my phone in replacing a new build.prop, as you advised to be edited in a notepad++ which i recently acquired and installed. by the way how do i save the build.prop to its original file format, and what is the extension. thanks alot for helping out. im getting a little brighter each step of the way, im not loosing it to come to smashing my phone to pieces instead of keeping a very expensive paper weight.
usb debugging enabled is not useful in this case (you can't set it )
build.prop is a file with .prop extension save file with notepad++ name it build.prop then check location of file it should be build.prop notepad from Windows saves it as build.prop.txt that's not good also notepad adds some formatting characters inside file that's wrong so use only Notepad++ when working on Android files (or VIM for Windows editor etc anyway do not use Windows editors they are good for Windows files only)
-try these things on another computer (to install drivers etc)
-I advised somebody to send a mail to manufacturer and he got a reply with a link to stock rom... that's great !
-if you link me your build.prop file I can tell you if it's ok
-pc link - that's to be solved firstly check manufacturer site for sync software/ drivers even send mail
isa. rgiespea
ruscan.calin said:
usb debugging enabled is not useful in this case (you can't set it )
build.prop is a file with .prop extension save file with notepad++ name it build.prop then check location of file it should be build.prop notepad from Windows saves it as build.prop.txt that's not good also notepad adds some formatting characters inside file that's wrong so use only Notepad++ when working on Android files (or VIM for Windows editor etc anyway do not use Windows editors they are good for Windows files only)
-try these things on another computer (to install drivers etc)
-I advised somebody to send a mail to manufacturer and he got a reply with a link to stock rom... that's great !
-if you link me your build.prop file I can tell you if it's ok
-pc link - that's to be solved firstly check manufacturer site for sync software/ drivers even send mail
Click to expand...
Click to collapse
that's great news, you actually come to emailing the phones manufacturer? wow, im flattered. well you're a very nice guy to help me out on this. and i have good news too. i found out that i have a little conflicting usb drivers, as i have installed samsung for my previous phone(samsung galaxy 1) i had it liquidated for this new one. but a little hard on the support. you gave me a new idea about the usb. so i uninstalled all the related usb drivers and have it reinstalled. now i am able to communicate with OTA firmware server, and i got a reading that was not happening before(stucked in just detecting the phone) now i have a percentage reading of downloading or so. but i still have to wait if it will complete and have it repaired. so by now you can give me a little more help cause im still not at it in pushing through the use of adb programming. and the link you mentioned, i'll wait for the progress about it and see what really was it. and thanks a lot. really appreciate it.
fixed bricked phone via OTA by fixing link to pc.
Hi, i thank you for your help. i managed to fix the phone myself. i just missed the simple step that you advised me. fix the link first to pc. i have installed another model of the phone for the same manufacturer with different type so that was causing the mixed up for updating and recovering via the OTA site of the phone. so yey. you helped a lot. i thank you. i am now running at ics version 4.0.4 and now rooted. i will not commit the same mistake of saving the build.prop with another format. that was bad. so then i'll be very careful in editing the build.prop and first of all, i will keep a backup inside where i can access it even if it will be hard bricked. never forget that one from now on. so this is it. i thank you. of all the place ive been circling around for answer. here is where i found it. and just one person. hooray. thank you very much.
cruelink said:
Hi, i thank you for your help. i managed to fix the phone myself. i just missed the simple step that you advised me. fix the link first to pc. i have installed another model of the phone for the same manufacturer with different type so that was causing the mixed up for updating and recovering via the OTA site of the phone. so yey. you helped a lot. i thank you. i am now running at ics version 4.0.4 and now rooted. i will not commit the same mistake of saving the build.prop with another format. that was bad. so then i'll be very careful in editing the build.prop and first of all, i will keep a backup inside where i can access it even if it will be hard bricked. never forget that one from now on. so this is it. i thank you. of all the place ive been circling around for answer. here is where i found it. and just one person. hooray. thank you very much.
Click to expand...
Click to collapse
that's good news ! and thanks for feedback
feedback is an invaluable resource ! (some just forget about that from my experience :laugh: NOT your case ! )

[Q] how to recover deleted data from HTC One Mini

Hello everyone,
Hope this is the right place to post this kind of request. Have also searched for old posts, but couldn't really find a similar topic for the HTC One Mini.
So Yesterday my HTC One Mini went through an unexpected factory reset.
I'd like to recover photos/videos/contacts/emails that had never been backed up or synced, but I'm having an hard time finding the right procedure.
The phone has never been rooted, USB debugging has been allowed, Android version 4.4.2, HTC Sense 6.0, Software number 4.09.161.6, HTC SDK API 6.20, Build number 4.09.161.6 CL363588 release-Keys.
I've tried to use some softwares (Recova and Wondershare Data Recovery) I already used in the past to recover lost data from SD cards and usb sticks, but the phone doesn't appear on the list of available device inside those softwares. Under my computer, the phone appears as Multimedia Portable Device and I'm able to browse the folders.
I tried also Dr. Fone, but I'm unable to get past step 3 when it tries to get some Foxxcon Bluetooth driver.
Could you please suggest me a good way to recover the lost data?
Is there any way to connect the One Mini as a Mass Storage Device to a Win 7 PC?
Thanks a lot for your help!

[Completed] How can i access the data on a phone that has a broken screen and is pattern locked?

Im trying to access the data on a Galaxy S4 on which the screen is not working at all(no backlight and doesn't respond to touch). the data I mainly require is the contacts.db file. what I have tried sofar:
1. tried to access the data via USB but cant access the content due to the lock on the phone.
2. tried to access the data with KIES but once again failed to do so due to the lock on the phone.
3. Downloaded the ADB shell and installed the required USB drivers but cant access the phone, when running the command "adb devices" it says no devices found which I think is because the USB Debugging setting on the phone is not enabled.
4. Also tried to sync with the Google account but unfortunately it was not setup to sync contacts with the Google account.
Some other suggestions were to get another S4 and connect its screen to the the one in question which im sure will work but is there no other way to access the data or to somehow remove the pattern lock from the phone? maybe using another platform to gain full access to the phone or anything?
Hello, and welcome to XDA Assist! You may want to try this tool: [Tool][Windows] Control a device with a broken screen, or possibly use a programme such as Droid Explorer to view your files. If all fails, try and ask here: General discussion Questions and Answers. You will need to register to post.
Good luck!

[Xiaomi Redmi Note 7] Any way to pull files in sideload/fastboot mode?

Hi, I've come to these forums because you guys are knowlegeable.
I essentially uninstalled thorugh ADB the package installer (com.google.android.packageinstaller) and little did I know that was a big mistake on my part, as I didn't realize the package installer was a core part of the system. All was going well until i turned on and off my phoen, and it is now always stuck in recovery mode.
- Rebooting the phone just sends me back to the menu.
- I've not tried wiping the data yet, since I want to keep my files (for the moment).
- Connect with MiAssistant allows me to connect my phone to my PC, but it in sideload mode automatically. I can go in fastboot mode though, and fortunately I have turned USB Debugging on.
As I've come to realize, a factory reset or flashing a ROM would fix my issue, but also delete all my files (photos, music...). I was planning to do a backup of my photos, but now it's too late.
Is there any way I can access my files and pull them to my PC on sideload/fastboot mode?
The only thread i have seen with a similar problem is this one: https://forum.xda-developers.com/showthread.php?t=2487147
I also get the error:closed when I try an adb pull.
Thanks in advance.

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