APN Issue on US Cellular - Galaxy S6 Q&A, Help & Troubleshooting

I have an unlocked US Cellular Galaxy S6 and I use my Straight Talk sim card (running off AT&T towers) and calls and texts work but there's no option anywhere in settings to enter apn settings. I bypassed this using an app but I would like to know a fix and not just a work around. I'm VERY familiar with Androids and I've never encountered this issue and searching hasn't led me to any answers.

Anyone? I also keep getting a + symbol with incoming calls and its annoying

Anything? Lol

the_echelon26 said:
Anything? Lol
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Click to collapse
There's a thread over at teamuscellular.com. it involves getting into the service menu. I used a USC S6 on TMO for a while. Also maybe a csc edit to show the default apns, and you'll just edit it and it'll stick. It's been a while...I'm just trying to point you in the right direction.

Related

Latest VZW OTA/Firmware update 4.4.3 removes 'New APN' setting.

I noticed that under Network settings for Global or GSM, the New APN feature to manually add an APN for different sim is gone. Looks like it's an auto detect feature now. I travel overseas for business alot and use pre-paid SIM cards. Not all prepaid sim cards have the data APN coded. I just found out on my trip here to Taiwan and couldn't get data on my phone because the option for adding the APN is no longer available. I tried multiple settings, different ROM's and no good. Only when I downgraded my firmware did the option come back. Glad I'm rooted, it sux, but had to downgrade and reflash back to the old 4.4.2 firmware/rUU and run custom ROM. Until this is addressed by verizon, there will be no way to manually add an APN.
rudyo78427 said:
I noticed that under Network settings for Global or GSM, the New APN feature to manually add an APN for different sim is gone. Looks like it's an auto detect feature now. I travel overseas for business alot and use pre-paid SIM cards. Not all prepaid sim cards have the data APN coded. I just found out on my trip here to Taiwan and couldn't get data on my phone because the option for adding the APN is no longer available. I tried multiple settings, different ROM's and no good. Only when I downgraded my firmware did the option come back. Glad I'm rooted, it sux, but had to downgrade and reflash back to the old 4.4.2 firmware/rUU and run custom ROM. Until this is addressed by verizon, there will be no way to manually add an APN.
Click to expand...
Click to collapse
Adding Screen shots for reference from my testing on my device Using 4.4.2 firmware and SkyFall Rom 2.7 and 4.4.3 firmware running both SkyFall 3.2 and RKDN rom 1.4 & final version tested.
Update: Figured the APN issue thing out
Thanks to member DOTTAT for giving me the direction I needed to get the APN assignment issue resolved. I just needed to do things differently for getting the APN to load up. Basically had to to to the 'Network Preferences' section to add the network my SIM cards are registered on. This is a long list to scroll through. After I selected the network, there is multiple options to add the network type (GSM,UMTS,LTE, etc.) Had to enable three different versions then reboot the phone. After, there were two APN's that automatically populated and I was able to edit. Thanks again to DOTTAT for the direction. :laugh::good:
rudyo78427 said:
Thanks to member DOTTAT for giving me the direction I needed to get the APN assignment issue resolved. I just needed to do things differently for getting the APN to load up. Basically had to to to the 'Network Preferences' section to add the network my SIM cards are registered on. This is a long list to scroll through. After I selected the network, there is multiple options to add the network type (GSM,UMTS,LTE, etc.) Had to enable three different versions then reboot the phone. After, there were two APN's that automatically populated and I was able to edit. Thanks again to DOTTAT for the direction. :laugh::good:
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Click to collapse
Sounds good man... Glad this will be useful for all. Might even take some guess work out of some of the weirder apns.
dottat said:
Sounds good man... Glad this will be useful for all. Might even take some guess work out of some of the weirder apns.
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Click to collapse
I apologize but I did not see the steps to get the apn settings access. I've got the HTC One M7 for Verizon on 4.4.3 and can not change apn settings. What would the steps be? Thank you so much for any and all help.
thewhiz7 said:
I apologize but I did not see the steps to get the apn settings access. I've got the HTC One M7 for Verizon on 4.4.3 and can not change apn settings. What would the steps be? Thank you so much for any and all help.
Click to expand...
Click to collapse
The info is in the last couple posts.
dottat said:
The info is in the last couple posts.
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Click to collapse
I figured I'd bump this thread rather than start a new one... It seems I and many other Verizon M8 users have encountered the same problem:
I get no list of network APNs under "Network Preferences." There are zero entries, even though a message pops up to say the list is full.
I tried manually entering the MCC/MNC numbers for my carrier abroad (Claro Brazil) but this doesn't resolve the problem. I am stuck with only voice but no mobile data service.
Has anyone found a solution to this? Verizon tech support of course insists "just pop in the SIM and it should work automatically" as does the Brazilian carrier.
Does anybody know where in the phone the APN settings are stored, to edit them manually?

New AT&T unlocked g flex 2 on tmobile. Data not functioning!

I jumped on the $250 eBay deal for this phone. Today, after installing my tmobile SIM card I can talk and text fine but the mobile data is not functioning. I've gone into the "Data Manager" menu and turned on the "mobile data"...airplane function is off....performed a factory reboot, and still nothing. What am I missing? Do I need to do an APN configuration? Being an unlocked phone, I thought it was a matter of plug and play. Data works fine in my moto g. Please help. Thanks
scrubsr1 said:
I jumped on the $250 eBay deal for this phone. Today, after installing my tmobile SIM card I can talk and text fine but the mobile data is not functioning. I've gone into the "Data Manager" menu and turned on the "mobile data"...airplane function is off....performed a factory reboot, and still nothing. What am I missing? Do I need to do an APN configuration? Being an unlocked phone, I thought it was a matter of plug and play. Data works fine in my moto g. Please help. Thanks
Click to expand...
Click to collapse
Yes, get your apn settings from Tmobile and enter inSettings, Networks,mobile networks, access point names. Create a new APN for t-mobile...save....choose the new apn. .... see if it works
Yes, sounds like you'd have to enter APN values, especially if voice and text are working. Not all phones auto populate APN values.
Not sure if these APN values are correct but it's a starting point: http://apn-settings.com/t-mobile-apn-settings-step-by-step-configuration/ . This is T-mobile's site for generic data settings for non T-Mobile phones: https://support.t-mobile.com/docs/DOC-2090
You guys were spot on...contacted tmobile and they had me up and running in less than 5 min with the proper APN config. Thanks for the help fellas.
Now if I could just get the latest software update without having to purchase the gophone SIM/plan...
Does Hotspot feature work for you?
scrubsr1 said:
You guys were spot on...contacted tmobile and they had me up and running in less than 5 min with the proper APN config. Thanks for the help fellas.
Now if I could just get the latest software update without having to purchase the gophone SIM/plan...
Click to expand...
Click to collapse
Sorry to revive such an old post, but I am thinking of doing the same thing right now ($200 for a new unlocked AT&T Flex2), and wondered if your WIFI Hotspot function on the phone works with TMobile?
I've tried other AT&T unlocked phones on TM, and when I turn on the hotspot feature, I get a network error.
Thanks.
ps. Can you post the APN settings that TM gave you?

SCH I535 w/Straight Talk no calling or outgoing texts

I got my ST SIM activated yesterday and LTE connected without having to make any APN changes.
I can receive incoming text messages. Incoming calls go straight to voicemail, and I receive a notification for them but cannot retrieve.
Outgoing calls /messages result in 'no mobile network' error, including dialpad codes.
Have had six different sessions with Straight Talk, whose solution, depending upon the CSR, has been to change the APN, restart phone/pull sim/battery, factory reset, wait for activation, etc.
At one point, Verizon Wireless briefly appeared as the carrier but LTE stopped working.
Any suggestions? I have done all of the above, along with installing several different ROMS, restoring earlier backups, etc.
I have searched and found a lot of posts regarding issues with data, but can't find anything relating to my particular issue.
I am currently on CM13 Nightlies. The phone is not under contract and I have used it with other BYOP carriers with no issues.
Thanks!
static.chaos73 said:
I got my ST SIM activated yesterday and LTE connected without having to make any APN changes.
I can receive incoming text messages. Incoming calls go straight to voicemail, and I receive a notification for them but cannot retrieve.
Outgoing calls /messages result in 'no mobile network' error, including dialpad codes.
Have had six different sessions with Straight Talk, whose solution, depending upon the CSR, has been to change the APN, restart phone/pull sim/battery, factory reset, wait for activation, etc.
At one point, Verizon Wireless briefly appeared as the carrier but LTE stopped working.
Any suggestions? I have done all of the above, along with installing several different ROMS, restoring earlier backups, etc.
I have searched and found a lot of posts regarding issues with data, but can't find anything relating to my particular issue.
I am currently on CM13 Nightlies. The phone is not under contract and I have used it with other BYOP carriers with no issues.
Thanks!
Click to expand...
Click to collapse
I was helping someone else out with that recently. I found that both on CM12 and CM13 it doesn't give you the option to change the APN settings.
Nexus 6 via VRToxin
ShapesBlue said:
I was helping someone else out with that recently. I found that both on CM12 and CM13 it doesn't give you the option to change the APN settings.
Nexus 6 via VRToxin
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Click to collapse
I am actually able to change the APN settings by selecting the APN, editing it, and saving it from the menu pull-down. In a few of the ROMS I tried, I needed to put in the updated APN of TRACFONE.VZWENTP. (I laugh every time I type it.. VZ went P heh)
Anyway, in some ROMS it works with the assigned APN and in others I have to put in the updated one for LTE to work. The APN is for internet and MMS, both of which are working at the moment. I need to figure out how to get calls and outbound SMS working.
static.chaos73 said:
I am actually able to change the APN settings by selecting the APN, editing it, and saving it from the menu pull-down. In a few of the ROMS I tried, I needed to put in the updated APN of TRACFONE.VZWENTP. (I laugh every time I type it.. VZ went P heh)
Anyway, in some ROMS it works with the assigned APN and in others I have to put in the updated one for LTE to work. The APN is for internet and MMS, both of which are working at the moment. I need to figure out how to get calls and outbound SMS working.
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Click to collapse
What carrier are you on? Straight talk? There is an app for it in the play store
Nexus 6 via VRToxin
ShapesBlue said:
What carrier are you on? Straight talk? There is an app for it in the play store
Nexus 6 via VRToxin
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Click to collapse
Yes, I just got the Straight Talk SIM and network code and activated it a few days ago. I looked for the apps but could only find one for account management and auto-APN settings.
I was using a prepaid T-Mobile sim in this phone prior, and had to use an older modem to get data (only got edge since it's GSM on a CDMA phone) working. I am currently installing a newer modem to see if that will help.
static.chaos73 said:
Yes, I just got the Straight Talk SIM and network code and activated it a few days ago. I looked for the apps but could only find one for account management and auto-APN settings.
I was using a prepaid T-Mobile sim in this phone prior, and had to use an older modem to get data (only got edge since it's GSM on a CDMA phone) working. I am currently installing a newer modem to see if that will help.
Click to expand...
Click to collapse
Oh ok, here's the app I am talking about
Nexus 6 via VRToxin
ShapesBlue said:
Oh ok, here's the app I am talking about
Nexus 6 via VRToxin
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Click to collapse
Yeah that's the one I saw. I installed it just in case, but it only changes the APN settings, which I have already tried. Thanks though!
Not a problem. Sorry I couldn't be of more help
Nexus 6 via VRToxin

Can't turn on data using the Verizon G5 on AT&T?

I just bought a used Verizon LG G5 (VS987), however my carrier is AT&T. After putting in the Sim card, calling and texting works but when I go to turn on mobile data in the settings, I get a popup that says "Add Mobile Service Please contact Customer Service at (800) 922-0204 for assistance."
I have called both that customer service number for Verizon ^ and also AT&T. I made sure that my IMEI was updated on our AT&T plan, and I have the right APN settings put in. When I called Verizon, the guy didn't really have much to say except that the device is unlocked but full access to features can't be guaranteed, and I am aware that Verizon and AT&T use different wireless bands, which he explained, but I should be able to at least have some kind of data. We both agreed that this is just some piece of Verizon software keeping me from using data, and he suggested rooting the phone to get a workaround.
One suggestion that I saw in some forums and tried was that resetting the network settings in Backup and Reset does turn mobile data on by default, however I get the same Verizon popup as soon as I open any browser, and other apps just say there is no connection, although when I do this I can see that I am getting either HSPA or 4G data, it just seems like it's being blocked by this Verizon stuff. Messing around with other setttings such as Data roaming and System select didn't change anything.
Does anyone have any experience using a Verizon G5 on AT&T? I saw a video of someone demoing T-Mobile 4G data on the Verizon model, and another user on XDA said that he put in his T-Mobile sim and it worked perfectly. My best guess on where to go from here is to unlock and root, and see if I can install a custom rom to get around this. Does anyone know if there is a stock LG rom without all of the Verizon bloatware installed, maybe a stock rom for the unlocked model of the G5? Any suggestions on how to get this to work are appreciated, and I think this is posted in the right place, I'm an active reader on XDA but this is one of my first posts
Thanks to anyone that reads all of this!
Update: I reset the phone to factory settings and set it up with the sim card from AT&T in it. Since then I can turn on mobile data, and the notification bar shows I have data (mostly HSPA), however I have no connection when I try to load a webpage. Tomorrow morning i'll stop by the AT&T store and see if there's anything they can do.
jayscoottey said:
Update: I reset the phone to factory settings and set it up with the sim card from AT&T in it. Since then I can turn on mobile data, and the notification bar shows I have data (mostly HSPA), however I have no connection when I try to load a webpage. Tomorrow morning i'll stop by the AT&T store and see if there's anything they can do.
Click to expand...
Click to collapse
Did you add the correct APNs for AT&T in the phone when you put in your sim? you need it for internet and MMS
Did you which it to Gobal or other option that is not LTE/CDMA?
Same problem here
jayscoottey said:
Update: I reset the phone to factory settings and set it up with the sim card from AT&T in it. Since then I can turn on mobile data, and the notification bar shows I have data (mostly HSPA), however I have no connection when I try to load a webpage. Tomorrow morning i'll stop by the AT&T store and see if there's anything they can do.
Click to expand...
Click to collapse
Was your problem solved? I'm having the same problem with another Verizon LG Device. If it was solved, what did you do?

Stock Rom (rooted) APN settings unable to be edited or added

Hi guys,
I've been running the stock rom (6.0.1) with RingPlus for about 4 months now, and just got word that they were discontinuing service. I canceled my service with them and have moved to Tello, which many of the users on RingPlus were saying was a painless switch. I've received my Tello phone number, and activation/provisioning instructions, which I've followed several times. I'm able to make and receive phone calls, but don't have 3g or LTE data.
From my experiences with Nexus devices and AT&T MVNO's my gut says it's an APN setting, but when I browse to the APN list the whole list is grayed out and unchecked, the add button is also grayed out.
Does anyone know how to open this up?
This issue is solved. I used a hidden menu (##3282#) to view my APN settings and they were being pulled from Tello. Later in the day my phone randomly did a prl update (several dozen had been done since posting this thread) and after that update everything worked. My best guess is that the line wasn't fully activated.
Hi Thunderbolt,
My phone is rooted and after putting in the MSL and dig down I have the same issue as APN Type and many other options are greyed out. I'm with Sprint. Looks like you haven't done anything and it automatically became available. What's Tello? Do I need to install any otger app to get the access? Thanks.
I'm on Stock TouchWiz Marshmallow on my S5 Sport G860P and my APN settings aren't greyed out, but they don't save when I add the proper APN for my FreedomPop SIM I received yesterday.
Is there a way to unlock this phone for free? I bought it on Ebay used and it has a clean ESN. I'm not the original owner so I don't have to Sprint account number and I may not be able to get it because it was purchased from a reseller.
thunder2132 said:
This issue is solved. I used a hidden menu (##3282#) to view my APN settings and they were being pulled from Tello. Later in the day my phone randomly did a prl update (several dozen had been done since posting this thread) and after that update everything worked. My best guess is that the line wasn't fully activated.
Click to expand...
Click to collapse
What does it mean to use a hidden menu? And what is Tello? I am having this problem as well and would love to fix it. My issue is ultimately about not sending and receiving MMS consistently. But having the prn menu grayed out isn't helping my efforts to fix it.
Thanks!
Sent from my SM-G900P using XDA Labs
servechilled01 said:
What does it mean to use a hidden menu? And what is Tello? I am having this problem as well and would love to fix it. My issue is ultimately about not sending and receiving MMS consistently. But having the prn menu grayed out isn't helping my efforts to fix it.
Thanks!
Sent from my SM-G900P using XDA Labs
Click to expand...
Click to collapse
Open dialer Punch in ##3282# this brings up the hidden menu for a lot of things.. Choose edit, and if it ask for you MSL enter it, then go to apn settings and you can add one, it should not be greyed out.

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