I noticed that under Network settings for Global or GSM, the New APN feature to manually add an APN for different sim is gone. Looks like it's an auto detect feature now. I travel overseas for business alot and use pre-paid SIM cards. Not all prepaid sim cards have the data APN coded. I just found out on my trip here to Taiwan and couldn't get data on my phone because the option for adding the APN is no longer available. I tried multiple settings, different ROM's and no good. Only when I downgraded my firmware did the option come back. Glad I'm rooted, it sux, but had to downgrade and reflash back to the old 4.4.2 firmware/rUU and run custom ROM. Until this is addressed by verizon, there will be no way to manually add an APN.
rudyo78427 said:
I noticed that under Network settings for Global or GSM, the New APN feature to manually add an APN for different sim is gone. Looks like it's an auto detect feature now. I travel overseas for business alot and use pre-paid SIM cards. Not all prepaid sim cards have the data APN coded. I just found out on my trip here to Taiwan and couldn't get data on my phone because the option for adding the APN is no longer available. I tried multiple settings, different ROM's and no good. Only when I downgraded my firmware did the option come back. Glad I'm rooted, it sux, but had to downgrade and reflash back to the old 4.4.2 firmware/rUU and run custom ROM. Until this is addressed by verizon, there will be no way to manually add an APN.
Click to expand...
Click to collapse
Adding Screen shots for reference from my testing on my device Using 4.4.2 firmware and SkyFall Rom 2.7 and 4.4.3 firmware running both SkyFall 3.2 and RKDN rom 1.4 & final version tested.
Update: Figured the APN issue thing out
Thanks to member DOTTAT for giving me the direction I needed to get the APN assignment issue resolved. I just needed to do things differently for getting the APN to load up. Basically had to to to the 'Network Preferences' section to add the network my SIM cards are registered on. This is a long list to scroll through. After I selected the network, there is multiple options to add the network type (GSM,UMTS,LTE, etc.) Had to enable three different versions then reboot the phone. After, there were two APN's that automatically populated and I was able to edit. Thanks again to DOTTAT for the direction. :laugh::good:
rudyo78427 said:
Thanks to member DOTTAT for giving me the direction I needed to get the APN assignment issue resolved. I just needed to do things differently for getting the APN to load up. Basically had to to to the 'Network Preferences' section to add the network my SIM cards are registered on. This is a long list to scroll through. After I selected the network, there is multiple options to add the network type (GSM,UMTS,LTE, etc.) Had to enable three different versions then reboot the phone. After, there were two APN's that automatically populated and I was able to edit. Thanks again to DOTTAT for the direction. :laugh::good:
Click to expand...
Click to collapse
Sounds good man... Glad this will be useful for all. Might even take some guess work out of some of the weirder apns.
dottat said:
Sounds good man... Glad this will be useful for all. Might even take some guess work out of some of the weirder apns.
Click to expand...
Click to collapse
I apologize but I did not see the steps to get the apn settings access. I've got the HTC One M7 for Verizon on 4.4.3 and can not change apn settings. What would the steps be? Thank you so much for any and all help.
thewhiz7 said:
I apologize but I did not see the steps to get the apn settings access. I've got the HTC One M7 for Verizon on 4.4.3 and can not change apn settings. What would the steps be? Thank you so much for any and all help.
Click to expand...
Click to collapse
The info is in the last couple posts.
dottat said:
The info is in the last couple posts.
Click to expand...
Click to collapse
I figured I'd bump this thread rather than start a new one... It seems I and many other Verizon M8 users have encountered the same problem:
I get no list of network APNs under "Network Preferences." There are zero entries, even though a message pops up to say the list is full.
I tried manually entering the MCC/MNC numbers for my carrier abroad (Claro Brazil) but this doesn't resolve the problem. I am stuck with only voice but no mobile data service.
Has anyone found a solution to this? Verizon tech support of course insists "just pop in the SIM and it should work automatically" as does the Brazilian carrier.
Does anybody know where in the phone the APN settings are stored, to edit them manually?
Related
So I bought the HTC Once E8 from Etotalk, which came with all the Chinese apps removed and the Google Play store added. I went to the ATT store to get a nano sim, and calls and texts work just fine. My issue is with the data connection. I have done a lot of google fu, and have tried the same settings that people are using for UK M8's but am still having issues. From my understanding the bands are supported, so It should just be a configuration issue.
Would anybody be able to shed some light on this for me? This is my first overseas phone, and I have only had experience with vanilla Android installs to date.
Also, the first thing I did was install the software update from HTC, which probably wasn't the smartest move. I don't see how this would affect APN settings though....
Let me know if any other info is needed, thanks in advance for any help!!
ethansc said:
So I bought the HTC Once E8 from Etotalk, which came with all the Chinese apps removed and the Google Play store added. I went to the ATT store to get a nano sim, and calls and texts work just fine. My issue is with the data connection. I have done a lot of google fu, and have tried the same settings that people are using for UK M8's but am still having issues. From my understanding the bands are supported, so It should just be a configuration issue.
Would anybody be able to shed some light on this for me? This is my first overseas phone, and I have only had experience with vanilla Android installs to date.
Also, the first thing I did was install the software update from HTC, which probably wasn't the smartest move. I don't see how this would affect APN settings though....
Let me know if any other info is needed, thanks in advance for any help!!
Click to expand...
Click to collapse
You probably lost the etotalk modrom while updating, but that shouldn't be a big deal. Though it may have overwritten the predefined APN settings?
Did you manualy check your APN settings under settings --> mobile data --> sim1 --> access point names?
matthijsph said:
You probably lost the etotalk modrom while updating, but that shouldn't be a big deal. Though it may have overwritten the predefined APN settings?
Did you manualy check your APN settings under settings --> mobile data --> sim1 --> access point names?
Click to expand...
Click to collapse
Yeah that's what I think happened, is that I lost the modrom. I wouldnt think that would affect the APN though, isn't that supposed to be unique to each country, or something of the sort? I will send Etotalk a message and ask them if there's a chance that could be it anyways.
I have indeed tried keying it in manually, trying every combination from default, to the one I got from the ATT rep, to the ones I have found online from different forums.
Fixed
I tried using the legacy cingular APN. Apparently my grandfathered unlimited data plan was on these old codes, ie. 3G only...
Thanks anyways.
Hi everyone. M8 Verizon.
I'm on stock rooted on 4.4.3 S-Off. I noticed with this update they removed the ability to add APNs in addition to the Verizon one .
I travel to the middle east and usually swap SIM cards, selecting the corresponding APN, and it worked fine while on 4.4.2. On 4.4.3 I can edit the Verizon Apn to put the Vodafone apn for data to work, however the MMS part is blocked, and it won't let me enter anything.
Once I re-insert the Verizon APN I have to say Restore defaults for the Verizon APN to populate.
My question is, how can I get the feature back to add additional APNs? I use to be able to toggle through several.
* If you look at the attachment, where it says Reset to Default, there used to be a feature that Said "Add APN"
Thanks!
dude8370 said:
Hi everyone. M8 Verizon.
I'm on stock rooted on 4.4.3 S-Off. I noticed with this update they removed the ability to add APNs in addition to the Verizon one .
I travel to the middle east and usually swap SIM cards, selecting the corresponding APN, and it worked fine while on 4.4.2. On 4.4.3 I can edit the Verizon Apn to put the Vodafone apn for data to work, however the MMS part is blocked, and it won't let me enter anything.
Once I re-insert the Verizon APN I have to say Restore defaults for the Verizon APN to populate.
My question is, how can I get the feature back to add additional APNs? I use to be able to toggle through several.
* If you look at the attachment, where it says Reset to Default, there used to be a feature that Said "Add APN"
Thanks!
Click to expand...
Click to collapse
sadly i have the same problem,i bought me one since they are GSM unlocked and are compatible with my carrier and i can't add my apn
possible answer
dude8370 said:
Hi everyone. M8 Verizon.
I'm on stock rooted on 4.4.3 S-Off. I noticed with this update they removed the ability to add APNs in addition to the Verizon one .
I travel to the middle east and usually swap SIM cards, selecting the corresponding APN, and it worked fine while on 4.4.2. On 4.4.3 I can edit the Verizon Apn to put the Vodafone apn for data to work, however the MMS part is blocked, and it won't let me enter anything.
Once I re-insert the Verizon APN I have to say Restore defaults for the Verizon APN to populate.
My question is, how can I get the feature back to add additional APNs? I use to be able to toggle through several.
* If you look at the attachment, where it says Reset to Default, there used to be a feature that Said "Add APN"
Thanks!
Click to expand...
Click to collapse
i found one way to make them work,one bad thing it's that if you restart the phone you will have to do it again,but at least it's working again.
select the apn from verizon,the only field we can modify it's the APN
then enter the info from your carrier,for example :
fast.t-mobile.com in the case of t-mobile
vzwinternet in the case of verizon
as we know that field changes with our carrier but they just were some apn's i found on internet.
then save the apn,it worked on my GSM carrier again with 4G LTE.
i hope you get data again,let me know.
I got my ST SIM activated yesterday and LTE connected without having to make any APN changes.
I can receive incoming text messages. Incoming calls go straight to voicemail, and I receive a notification for them but cannot retrieve.
Outgoing calls /messages result in 'no mobile network' error, including dialpad codes.
Have had six different sessions with Straight Talk, whose solution, depending upon the CSR, has been to change the APN, restart phone/pull sim/battery, factory reset, wait for activation, etc.
At one point, Verizon Wireless briefly appeared as the carrier but LTE stopped working.
Any suggestions? I have done all of the above, along with installing several different ROMS, restoring earlier backups, etc.
I have searched and found a lot of posts regarding issues with data, but can't find anything relating to my particular issue.
I am currently on CM13 Nightlies. The phone is not under contract and I have used it with other BYOP carriers with no issues.
Thanks!
static.chaos73 said:
I got my ST SIM activated yesterday and LTE connected without having to make any APN changes.
I can receive incoming text messages. Incoming calls go straight to voicemail, and I receive a notification for them but cannot retrieve.
Outgoing calls /messages result in 'no mobile network' error, including dialpad codes.
Have had six different sessions with Straight Talk, whose solution, depending upon the CSR, has been to change the APN, restart phone/pull sim/battery, factory reset, wait for activation, etc.
At one point, Verizon Wireless briefly appeared as the carrier but LTE stopped working.
Any suggestions? I have done all of the above, along with installing several different ROMS, restoring earlier backups, etc.
I have searched and found a lot of posts regarding issues with data, but can't find anything relating to my particular issue.
I am currently on CM13 Nightlies. The phone is not under contract and I have used it with other BYOP carriers with no issues.
Thanks!
Click to expand...
Click to collapse
I was helping someone else out with that recently. I found that both on CM12 and CM13 it doesn't give you the option to change the APN settings.
Nexus 6 via VRToxin
ShapesBlue said:
I was helping someone else out with that recently. I found that both on CM12 and CM13 it doesn't give you the option to change the APN settings.
Nexus 6 via VRToxin
Click to expand...
Click to collapse
I am actually able to change the APN settings by selecting the APN, editing it, and saving it from the menu pull-down. In a few of the ROMS I tried, I needed to put in the updated APN of TRACFONE.VZWENTP. (I laugh every time I type it.. VZ went P heh)
Anyway, in some ROMS it works with the assigned APN and in others I have to put in the updated one for LTE to work. The APN is for internet and MMS, both of which are working at the moment. I need to figure out how to get calls and outbound SMS working.
static.chaos73 said:
I am actually able to change the APN settings by selecting the APN, editing it, and saving it from the menu pull-down. In a few of the ROMS I tried, I needed to put in the updated APN of TRACFONE.VZWENTP. (I laugh every time I type it.. VZ went P heh)
Anyway, in some ROMS it works with the assigned APN and in others I have to put in the updated one for LTE to work. The APN is for internet and MMS, both of which are working at the moment. I need to figure out how to get calls and outbound SMS working.
Click to expand...
Click to collapse
What carrier are you on? Straight talk? There is an app for it in the play store
Nexus 6 via VRToxin
ShapesBlue said:
What carrier are you on? Straight talk? There is an app for it in the play store
Nexus 6 via VRToxin
Click to expand...
Click to collapse
Yes, I just got the Straight Talk SIM and network code and activated it a few days ago. I looked for the apps but could only find one for account management and auto-APN settings.
I was using a prepaid T-Mobile sim in this phone prior, and had to use an older modem to get data (only got edge since it's GSM on a CDMA phone) working. I am currently installing a newer modem to see if that will help.
static.chaos73 said:
Yes, I just got the Straight Talk SIM and network code and activated it a few days ago. I looked for the apps but could only find one for account management and auto-APN settings.
I was using a prepaid T-Mobile sim in this phone prior, and had to use an older modem to get data (only got edge since it's GSM on a CDMA phone) working. I am currently installing a newer modem to see if that will help.
Click to expand...
Click to collapse
Oh ok, here's the app I am talking about
Nexus 6 via VRToxin
ShapesBlue said:
Oh ok, here's the app I am talking about
Nexus 6 via VRToxin
Click to expand...
Click to collapse
Yeah that's the one I saw. I installed it just in case, but it only changes the APN settings, which I have already tried. Thanks though!
Not a problem. Sorry I couldn't be of more help
Nexus 6 via VRToxin
Hi guys,
I've been running the stock rom (6.0.1) with RingPlus for about 4 months now, and just got word that they were discontinuing service. I canceled my service with them and have moved to Tello, which many of the users on RingPlus were saying was a painless switch. I've received my Tello phone number, and activation/provisioning instructions, which I've followed several times. I'm able to make and receive phone calls, but don't have 3g or LTE data.
From my experiences with Nexus devices and AT&T MVNO's my gut says it's an APN setting, but when I browse to the APN list the whole list is grayed out and unchecked, the add button is also grayed out.
Does anyone know how to open this up?
This issue is solved. I used a hidden menu (##3282#) to view my APN settings and they were being pulled from Tello. Later in the day my phone randomly did a prl update (several dozen had been done since posting this thread) and after that update everything worked. My best guess is that the line wasn't fully activated.
Hi Thunderbolt,
My phone is rooted and after putting in the MSL and dig down I have the same issue as APN Type and many other options are greyed out. I'm with Sprint. Looks like you haven't done anything and it automatically became available. What's Tello? Do I need to install any otger app to get the access? Thanks.
I'm on Stock TouchWiz Marshmallow on my S5 Sport G860P and my APN settings aren't greyed out, but they don't save when I add the proper APN for my FreedomPop SIM I received yesterday.
Is there a way to unlock this phone for free? I bought it on Ebay used and it has a clean ESN. I'm not the original owner so I don't have to Sprint account number and I may not be able to get it because it was purchased from a reseller.
thunder2132 said:
This issue is solved. I used a hidden menu (##3282#) to view my APN settings and they were being pulled from Tello. Later in the day my phone randomly did a prl update (several dozen had been done since posting this thread) and after that update everything worked. My best guess is that the line wasn't fully activated.
Click to expand...
Click to collapse
What does it mean to use a hidden menu? And what is Tello? I am having this problem as well and would love to fix it. My issue is ultimately about not sending and receiving MMS consistently. But having the prn menu grayed out isn't helping my efforts to fix it.
Thanks!
Sent from my SM-G900P using XDA Labs
servechilled01 said:
What does it mean to use a hidden menu? And what is Tello? I am having this problem as well and would love to fix it. My issue is ultimately about not sending and receiving MMS consistently. But having the prn menu grayed out isn't helping my efforts to fix it.
Thanks!
Sent from my SM-G900P using XDA Labs
Click to expand...
Click to collapse
Open dialer Punch in ##3282# this brings up the hidden menu for a lot of things.. Choose edit, and if it ask for you MSL enter it, then go to apn settings and you can add one, it should not be greyed out.
Is there anyway to make the APN editable without rooting as I use a couple of banking apps that I can't do without ?
It was possible with my OnePlus 5 with Android 9.
What happens when you try to add an APN?
Give this thread from last year a look (another model, naturally, but, it may apply).
https://forums.oneplus.com/threads/help-cant-add-apn-settings.981063/
Can't edit the auto APN as it's greyed out.
Thank you, yes that helped, I can now create a new APN and save it but I can't select it or delete the automatic APN.
bingobill said:
Can't edit the auto APN as it's greyed out.
Thank you, yes that helped, I can now create a new APN and save it but I can't select it or delete the automatic APN.
Click to expand...
Click to collapse
I slightly altered my T-Mobile APN for a 2nd APN (changed the APN Protocol & APN Roaming Protocol to IPv4/IPv6).
Ran a speed test & it works. Perhaps it's not enough of a change to the original APN, but, I was able to select it.
I did find that once it's saved, to select another APN, you have to tap directly on the corresponding dot for the selected APN to change. If you just tap on it w/o tapping the dot, it won't select & just stay on whatever you're currently using.
KOLIOSIS said:
I slightly altered my T-Mobile APN for a 2nd APN (changed the APN Protocol & APN Roaming Protocol to IPv4/IPv6).
Ran a speed test & it works. Perhaps it's not enough of a change to the original APN, but, I was able to select it.
I did find that once it's saved, to select another APN, you have to tap directly on the corresponding dot for the selected APN to change. If you just tap on it w/o tapping the dot, it won't select & just stay on whatever you're currently using.
Click to expand...
Click to collapse
Well, I managed to create a new APN by temporarily using a different carrier sim but no dot so unable to select it
bingobill said:
Well, I managed to create a new APN by temporarily using a different carrier sim but no dot so unable to select it
Click to expand...
Click to collapse
Do you have a carrier-locked version?
If so, I'm guessing that may be the issue, even though mine is a T-Mobile US carrier locked version. (still SIM Locked) & I can get a 2nd APN to select.
I don't have another carrier SIM Card to see if I'd have the same issue as you. Perhaps someone else will be able to help w/a 2nd SIM/APN.
No it's an unlocked OnePlus 8 bought from Amazon.
I believe though that carriers are requesting locked APNs or pushing them to the phone and is a problem since Android 10.
Another sim I tried from a different carrier is also locked.
Anyway your suggestions are appreciated.
bingobill said:
No it's an unlocked OnePlus 8 bought from Amazon.
I believe though that carriers are requesting locked APNs or pushing them to the phone and is a problem since Android 10.
Another sim I tried from a different carrier is also locked.
Anyway your suggestions are appreciated.
Click to expand...
Click to collapse
Yeah, troubleshooting is difficult when neither the mfg or carrier(s) want to take ownership of the issue.
Since the phone is SIM Unlocked, I'd start with the carrier & see if they have to whitelist your device (by IMEI) or whatever means they require for BYOD. I'd grab the SIM Card serial number as well before you give 'em a call.