My AT&T LG G4 got stuck in bootloop today 810, ser. number 505, H/W 1.0, on 10o, no root, all stock. Apparently this is a hardware problem that has been affecting more and more G4 owners:
http://forum.xda-developers.com/g4/help/lg-g4-stuck-bootloop-t3268734
Called up AT&T, and they're sending another G4, which is the only way to fix this. Warranty will continue through the end of the original G4.
UPDATE: Received the replacement G4 from AT&T. Unfortunately another 505 serial number, H/W 1.0, with 10o.
Yea that happened to me too... I bought it at launch weekend. Replaced under warranty
Sent from my LG-H810 using Tapatalk
Yep just happened to mine the other day. was look at a forum web site and the phone locked up then boot looped. called the att warranty center and they sent me a "like new" one. positive not about the new one it was manufactured 12/23/2015 according to https://imeidata.net/warranty/lg
Add another AT&T variant to the failure list. Mine froze and went into irrecoverable bootloop Saturday night. It's on the FedEx truck now to the LG Ft Worth Repair center. The more research I've done, the more I'm seeing it's a common hardware issue. I'll be posting mine for sale the second I get my replacement or "repaired" phone back. I'm back to using my first gen Moto X and I forgot how smooth it ran. I think I'll be getting the X Pure Edition to replace the G4.
is there a way to factory reset the phone. my phone just died this morning and i just spoke to ATT they will be sending a replacement. not sure if my phone rooted will void anything
Another AT&T fail. Mine died a week ago. Serial 505. Lasted 8 months. Replacement is also a serial 505.
SN 806
Ive seen some posts and I have had this happen to day halfway to a meeting and lost my gps and contacts. I have an 806 serial and anything to save it would be great. I dont know how to get to dload mode or I might try something more.
My friend's G4 AT&T fails to. She asks me to help her but there is no way to make it work. Really confused. The problem is she buy the AT&T version, and then buy the unlock code to make it the international one. Now she stays in Vietnam, not US, how can we get the warranty ?
that isn't good. so this just happens randomly? I'm on 10o all stock with 505.
Same here. Happened the morning of January 28 (1/28). Started bootlooping. It would sometimes get past the AT&T logo, but most of the time bootlooped at the LG logo. AT&T did an overnight replacement which was a much newer hardware version. So I'm suspect based on the HW version this was a new phone not a refurbished. Still 5.1 (no marshmellow). It has been flawless. Even taking my 128GB microSD which failed to work on the previous hardware - which would spontaneously software eject.
AT&T said it was probably related to the Android 6.0 marshmallow update. The store rep said that I was the 6th person to come into the store with the same issue. The tried factory reset themselves with no avail. Then had a phone overnighted to my home.
Sure sounds like a hardware issue with the H810.
Hey guys,
I have a confirmed fix that i applied to a friends phone.
It involved opening the phone up and applying pressure to one of the chips.
Will post video/more info for those who are interested.
Skedgy sky said:
Hey guys,
I have a confirmed fix that i applied to a friends phone.
It involved opening the phone up and applying pressure to one of the chips.
Will post video/more info for those who are interested.
Click to expand...
Click to collapse
Please post this video!
Skedgy sky said:
Hey guys,
I have a confirmed fix that i applied to a friends phone.
It involved opening the phone up and applying pressure to one of the chips.
Will post video/more info for those who are interested.
Click to expand...
Click to collapse
YES PLEASE POST THIS VIDEO!! And please in the mean time give us more info until you can post the vid!!!!
petermg said:
YES PLEASE POST THIS VIDEO!! And please in the mean time give us more info until you can post the vid!!!!
Click to expand...
Click to collapse
Some of the other G4 boards here on XDA show G4's that have been disassembled, and the motherboard is baked in the oven for several minutes. This apparently melts and the resin or adhesive that holds the chip that is causing problems. After heating up, the chip apparently re-seats itself, at least temporarily, allowing the phone to boot up. Apparently it's easy to get the G4 apart, but that probably would affect your warranty. At least you could get valuable info off the phone if that was absolutely necessary.
wified said:
Some of the other G4 boards here on XDA show G4's that have been disassembled, and the motherboard is baked in the oven for several minutes. This apparently melts and the resin or adhesive that holds the chip that is causing problems. After heating up, the chip apparently re-seats itself, at least temporarily, allowing the phone to boot up. Apparently it's easy to get the G4 apart, but that probably would affect your warranty. At least you could get valuable info off the phone if that was absolutely necessary.
Click to expand...
Click to collapse
Link? I've not run into any of these posts showing anyone baking a G4 board!
petermg said:
Link? I've not run into any of these posts showing anyone baking a G4 board!
Click to expand...
Click to collapse
http://forum.xda-developers.com/g4/help/diy-h815-usa-variant-hardware-boot-loop-t3311623
Bake away!
There are some other tips on the last couple of pages of this original thread on the bootloop problem, too:
http://forum.xda-developers.com/g4/help/lg-g4-stuck-bootloop-t3268734
Same here guys . LG G4 BOOTLOOP STUCK .. . Now I have a cheap phone ( Alcatel idol 3 ) wich works better than lg .and super fast unfortunately front can not good as lg ...bit is OK my lg is now at garbage RIP. LG G4
Mine's a 508... However it still affected me, when I called LG they said it's probably an update, however it never completed it. TurnOn > Freeze > BootLoop. Looking at the PR Distributor cause well.
Can you believe Claro PR (my carrier) didn't accept it cause it has a bruise on the top right edge (metal side, not even the screen), when I asked LG for repairs (phone call) they said they won't take it either (the first time I called), the 2nd time I called they said they wouldn't take it cause the LG-H810PR is apparently an International version, and so I needed to look up with My Carrier (Claro, yay...) ultimately, I read this >> http://www.androidauthority.com/lg-admits-g4-bootloop-problem-hardware-fault-669603/ << And it led me to PR's LG Distributor and hopefully they'll do a repair or give me a replacement. If they don't, well you'll see me doing a topic.
wified said:
My AT&T LG G4 got stuck in bootloop today 810, ser. number 505, H/W 1.0, on 10o, no root, all stock. Apparently this is a hardware problem that has been affecting more and more G4 owners:
http://forum.xda-developers.com/g4/help/lg-g4-stuck-bootloop-t3268734
Called up AT&T, and they're sending another G4, which is the only way to fix this. Warranty will continue through the end of the original G4.
UPDATE: Received the replacement G4 from AT&T. Unfortunately another 505 serial number, H/W 1.0, with 10o.
Click to expand...
Click to collapse
Where is the serial located ? I have my box.. tried to call local AT&T & they said they considered the IMEI to be the serial..
Would like to confirm if the one I got is a 505 or not..
Mines a 509 just shut off in the middle of chromecasting from plex, and just loops at the LG logo. I got it as a replacement in December for my G3 that randomly died. I going to fight ATT to send me something other than another G4.
Related
Guys,
My Samsung galaxy R got Dead. when i approached the service center, They informed me that they will take back the cell. I will get full refund.
FYI my cell was completely Dead.
The same happened with one of my friiend
amareshk8 said:
Guys,
My Samsung galaxy R got Dead. when i approached the service center, They informed me that they will take back the cell. I will get full refund.
FYI my cell was completely Dead.
The same happened with one of my friiend
Click to expand...
Click to collapse
I asked the guys at service center and they told me there's no problem in the availability of spare components or motherboards for Galaxy R.
I don't know why this is happening with some of the guys on this forum.
They are being absolutely foolish and must have got through insane loss due to HORRIBLE stock India firmware and must have replaced motherboards of 100% of the units coming for repair as they can not officially install other country firmware and no other firmware is available for India!
Imagine the kind of losses they have gone through just because they had a buggy firmware! I don't understand why the dev team who developed such firmware wasn't fired immediately and a new firmware written or the other country firmware ported to India.
I can't do anything other than pulling my hair seeing such a silly situation when they stopped selling these phones and later offering refund when you go with a dead phone which again could well be due to the horrible firmware slowly eating the phone through continuous freeze/reboot cycles.
TERRIBLE!
amareshk8 said:
Guys,
My Samsung galaxy R got Dead. when i approached the service center, They informed me that they will take back the cell. I will get full refund.
FYI my cell was completely Dead.
The same happened with one of my friiend
Click to expand...
Click to collapse
how much refund they offer u to give...........
Prankey said:
They are being absolutely foolish and must have got through insane loss due to HORRIBLE stock India firmware and must have replaced motherboards of 100% of the units coming for repair as they can not officially install other country firmware and no other firmware is available for India!
Imagine the kind of losses they have gone through just because they had a buggy firmware! I don't understand why the dev team who developed such firmware wasn't fired immediately and a new firmware written or the other country firmware ported to India.
I can't do anything other than pulling my hair seeing such a silly situation when they stopped selling these phones and later offering refund when you go with a dead phone which again could well be due to the horrible firmware slowly eating the phone through continuous freeze/reboot cycles.
TERRIBLE!
Click to expand...
Click to collapse
So do you think this is because of INDIAN firmware, if we flash I9103ZSKK5 (2.3.6) which is non INDIAN firmware we can save our mobile from these kind of issues..
It has nothing to do with firmware , but probably the tegra .
Herpderp Defy.
The problem I think is not in Tegra otherwise many other handsets using Tegra would also face similar issues.
The problem could be due to a faulty batch of Galaxy R s manufactured from the Samsung plant itself. And that batch could have been unfortunately destined for India.
Not every handset in India has these problems, so I think only a faulty batch is the culprit, as not everyone is facing the issues.
If everyone in every handset had been facing these issues then the model would have been taken off the market.
'cooleagle' said:
The problem I think is not in Tegra otherwise many other handsets using Tegra would also face similar issues.
The problem could be due to a faulty batch of Galaxy R s manufactured from the Samsung plant itself. And that batch could have been unfortunately destined for India.
Not every handset in India has these problems, so I think only a faulty batch is the culprit, as not everyone is facing the issues.
If everyone in every handset had been facing these issues then the model would have been taken off the market.
Click to expand...
Click to collapse
i am also assuming the same i found in so many blogs mainly INDIAN handsets are only getting problems which are released in 2012..
Had you guys rooted your phones? Had customer ROM/Kernel's installed? Wonder if the either of these have made the phone die, or wonder if its the hardware batch?!! Hmm?!!! What was the date on the box?
Also, if you had rooted it and had custom ROM, Samsung guys agreed for the refund??
+1 cooleagle..
imo its got nothing to do with faulty rom or faulty processor.. just that that piece was a faulty h/w piece..
i never had a single reboot or freeze with my indian rom.. but i am currently at infected v1..
chandanbs said:
+1 cooleagle..
imo its got nothing to do with faulty rom or faulty processor.. just that that piece was a faulty h/w piece..
i never had a single reboot or freeze with my indian rom.. but i am currently at infected v1..
Click to expand...
Click to collapse
Yeah probably faulty hardware. Its good that they are getting the full refund. But, when in such a situation and you have installed different ROM/Firmware/kernel and your phone does not even boot up. You don't have option to even restore back. So, was asking guys whether they had rooted the phones and still they are getting the refund as Sammy guys also had no way to check it up?!!
I want to know if the Galaxy R is root,
and the phone hardware is broken,
Samsung service center will repair the phone in the warranty?
coolcorner said:
Yeah probably faulty hardware. Its good that they are getting the full refund. But, when in such a situation and you have installed different ROM/Firmware/kernel and your phone does not even boot up. You don't have option to even restore back. So, was asking guys whether they had rooted the phones and still they are getting the refund as Sammy guys also had no way to check it up?!!
Click to expand...
Click to collapse
Some Body pls reply on this query......
My phone freezes every other day, Touchscreen does not respond, My screen weirds up and selects **** on its own, I cant hear a person on the other side sometimes when I call...I have to reboot it to get it solved. Is the firmware faulty, or is it a hardware problem. Please revert back. I have been trying to adjust with these problems for the past 4 months hoping for a firmware update. Help me, Should I go to the service centre and ask for a replacement. And yes I have not rooted it with any ROM's it is as stock as it can get.
3 Doors Down said:
My phone freezes every other day, Touchscreen does not respond, My screen weirds up and selects **** on its own, I cant hear a person on the other side sometimes when I call...I have to reboot it to get it solved. Is the firmware faulty, or is it a hardware problem. Please revert back. I have been trying to adjust with these problems for the past 4 months hoping for a firmware update. Help me, Should I go to the service centre and ask for a replacement. And yes I have not rooted it with any ROM's it is as stock as it can get.
Click to expand...
Click to collapse
I suggest stick with the phone for a month or so.Even I face problems with my phone occasionally.The ICS update is expected within a month which I feel will solve the bugs which have been affecting our phone.If you are still not satisfied after the update then you can think of asking for a replacement/refund
That was quick! But then, correct me if I am wrong the warranty is for 6 months?
And I am not sure if we are going to be updated it with ICS in 2 months.
3 Doors Down said:
That was quick! But then, correct me if I am wrong the warranty if for 6 months?
And I am not sure if we are going to be updated it with ICS in 2 months.
Click to expand...
Click to collapse
As far as I understand the warranty on the battery and accessories is for 6 months,the handset itself is secure for 1 year.So no worries there.And the ICS update is expected within the next 1.5 months.
The point is if the bugs are to such an extent that they are really hampering your everyday usage then you should get it replaced soon. In my case I need to restart my phone probably once a day and it really doesnt affect me that much
I hope they come up with a update soon enough. They don't even have the courtesy to come up with a 2.3.6 update to fix these bugs.
It is quite annoying when i have to reboot my phone. It takes a while to reboot.
Anyways, Thanks and Cheers bud!
No such problem faced by me.
My touchscreen was giving some issues and stopped responding altogether in a particular region, so i went in to the service center and my Galaxy R was repaired in about 30 mins. The whole LCD unit was changed.
And no such problems (reboots, hanging of phone) have been faced by me! I am on stock Indian firmware 2.3.5 (Latest here) and i have only rooted it, no custom kernel for me.
sagarwadhwa1 said:
My touchscreen was giving some issues and stopped responding altogether in a particular region, so i went in to the service center and my Galaxy R was repaired in about 30 mins. The whole LCD unit was changed.
And no such problems (reboots, hanging of phone) have been faced by me! I am on stock Indian firmware 2.3.5 (Latest here) and i have only rooted it, no custom kernel for me.
Click to expand...
Click to collapse
Wow 30 mins ? Where do you live man ?
I had to be seated there for about 30 mins for my no. to be called...
Maybe you had gone at non-peak hours ?
Hi All
Received my SH-G920I (unlocked) and for the last 2 days I faced three occasional reboots.
Once it was when phone was idle, then when I try to unlock it and once it was in the middle of web browsing.
It looks like "fast" reboot, when only "Samsung" logo displayed briefly and phone is quickly coming back to working mode. Sometimes after such reboot screen and soft buttons aren't responding and I have to turn it off/on with power button. Them it back to normal
Any ides what is it?
Thank you.
My G920i (got it from eBay) is doing the same thing...hope it's not a hardware issue...
iShihx79 said:
My G920i (got it from eBay) is doing the same thing...hope it's not a hardware issue...
Click to expand...
Click to collapse
Yes, my from eBay as well. For last 24 hours it worked without reboots. Not sure how promising this might be....
Bought a G920I from ebay myself, arrived yesterday. So far noticed :
- 2 soft reboots (really dim Samsung boot animation, then fine)
- CONSTANTLY reboots on mains charger all night (annoying as it was lighting up in middle of night)
- Reboots on wireless charger constantly (standard Qi cheap one - not sure about officiall)
I have not rooted my phone, it's completely stock.
Is this just the G920I or are other people having problems? I am thinking of returning it for the G920F model.
Better to replace it.
Sent from my Lenovo A680_ROW using XDA Free mobile app
Anutrix said:
Better to replace it.
Sent from my Lenovo A680_ROW using XDA Free mobile app
Click to expand...
Click to collapse
It seems I'm not the only one though. I wonder if it's a software issue with it being a soft reboot
crupton said:
It seems I'm not the only one though. I wonder if it's a software issue with it being a soft reboot
Click to expand...
Click to collapse
Who was your seller one Bay? Maybe it is the problem of specific shop/batch.
I have the same problem with a SH-G920F
My god! I started a new thread about this without finding this first. I bought my 920i from the same seller and am facing the same problem! So any idea if this is a batch issue or general issue that quite a few are facing? I have asked for a refund and hope that I am not charged a restocking fee , which in this case is 20% which is too much.
I sent request to Samsung support so they advise if this is hardware issue and we should replace the device or software one that can be mitigated.
mrootman said:
I sent request to Samsung support so they advise if this is hardware issue and we should replace the device or software one that can be mitigated.
Click to expand...
Click to collapse
Please keep us posted ! I think this could be a software issue
On top of the random "soft boot" my S6 has has an issue with the SIM tray not sitting completely flush with the frame. The top portion (the section where you can insert the ejection pin) tends to stick out a little bit (about 0.1 or 0.2mm). I have had quite a few phones with similar designs (iPhone 6+, M8, M9) and this is the first time I run into this kind of issue. I am starting to think this particular batch has a bad QC or something. I message the eBay seller yesterday asking for a return/refund but have not hear back from them yet. A little bit frustrating to say the least.
So you are facing soft boot issues and sim card tray issues? That sucks. I heard back from the seller and he asked me if I wanted an exchange or refund. I have asked for a refund and am expecting RMA any time today. Seller has also increased the price to 839 now.
Yea, it definitely sucked. How did you contact the seller on eBay, did you just asked him a general question or you used the specific "return" link? I think I can going to request a refund too as this point. I was trying to be nice by avoiding the use of the "requesting a refund" link as I think it count against the seller but they are not replying to the question I initiated yesterday at all.
Thanks,
iShihx79 said:
Yea, it definitely sucked. How did you contact the seller on eBay, did you just asked him a general question or you used the specific "return" link? I think I can going to request a refund too as this point. I was trying to be nice by avoiding the use of the "requesting a refund" link as I think it count against the seller but they are not replying to the question I initiated yesterday at all.
Thanks,
Click to expand...
Click to collapse
I sent him a general question and explained the reboot issue and this was his reply :
Hello,
We are so sorry to hear that the item you purchased is not up to standards. We are more than happy to further assist you. First we need to know if you would like an exchange or a return. After you have answered us, which are to your liking, then we can respond to you with a RETURN MERCHANDISE AUTHORIZATION.
If you have any other questions or concerns, please feel free to respond to this email or call our customer support line (1866 603 0638) .
Thank YOU!!!
-UnlockedCellPhoneKings
P.S. Emails are answered in the order they are received
We are here for you Monday- Friday from 9-5 Eastern
You can also reach us by phone at 1866-603 0638 "
Since it is the weekend so they may take some time to reply but so far they have been co operative. I am definitely getting a refund and I hope they don't apply the restocking 20% fee. It breaks my heart because I really liked this phone.
Back to the Oneplus for now.
Samsung support replied, that they are unable to provide any information since I have non US model. They sugested to seek resolution with the support in country where device was purchased or directly with retailer.
So, guys, are you all returning it?
mrootman said:
Samsung support replied, that they are unable to provide any information since I have non US model. They sugested to seek resolution with the support in country where device was purchased or directly with retailer.
So, guys, are you all returning it?
Click to expand...
Click to collapse
Honestly I really like the phone alot and would've most likely kept it if not for the raised SIM Tray. The random soft boot really didn't bother me as much as the physical SIM tray issue.... I liked how this int'l version can change the APN settings for you depends on what SIM card you are using (I tried both T-Mo and AT&T) which I know the AT&T version will not even I get it unlocked. But then the AT&T model is built in Korea verses the int'l version which is built in Vietnam. Not sure if is correlated but T-Mobile's version is also built in Vietnam and there seems to be quite a bit of issues with that batch too.
mrootman said:
Samsung support replied, that they are unable to provide any information since I have non US model. They sugested to seek resolution with the support in country where device was purchased or directly with retailer.
So, guys, are you all returning it?
Click to expand...
Click to collapse
I am still confused about what I am going to do. I like everything else about the phone and I think this reboot issue should be fixed via a software update , but the question is , are there enough of us facing this issue for samsung to do something about it?
ecksreturns said:
I am still confused about what I am going to do. I like everything else about the phone and I think this reboot issue should be fixed via a software update , but the question is , are there enough of us facing this issue for samsung to do something about it?
Click to expand...
Click to collapse
I like it as well, but a minute ago it will not turn on untill I pressed on power button and then he made soft reset again. It doesn't look good.
HI, It is happening to me too. I have same phone. Had it for about a week and last 2 days it rebooted itself 3 times. Any news about it?
From what I've seen throughout this forum, many more of the experienced developers have simply skimped by this issue. I know many other people are experiencing this same issue regarding their H950 variant of the LG Flex 2, and many have sought help amidst the many smart individuals on this site, but many were simply ignored or left hanging.
I bought my H950 a couple weeks back when they were being sold for a fairly low price for a new device. And luckily, it's still under the seller's free warranty. I was experiencing horrendous issues including:
-Battery life lasting a mere 2 hours on medium brightness and with other features on
-Extreme heat causing the phone to lag so bad that it was comparable to an android phone from 2006
-And so much more
I have tried all suggestions I found from the internet that included using the LG Support Tool (don't bother just kept telling me that the device was in "ok" and tried on other desktops same issue) I have also tried hard resetting (if you're in a bootloop just hold down the power and volume down for a few seconds until the LG logo stops or in my case AT&T) and gave little hope (manual hard reset power and volume down until logo appears and quickly let go of the power and press it again whilst still holding volume down) it "let" me do a hard reset and showed an android but quickly went away and went on the bootloop
The last option was the option I wished worked or was possible is the TOT or KDZ method. Sadly, no files for the H950 variant are up.
Now what I'm thinking is, is it possible to use the TOT or KDZ method but use the files from European variants? Their model numbers are H951 and honestly, if no one has tried, I might try myself. If it's not possible, then to all my fellow H950 owners, if possible, I suppose send in our phones for a replacement. Many developers simply skip over our replies in threads that involve solutions to the sprint or european versions
Hey have yoi tried to use H951 TOT or KDZ, or other on H950? What's your status?
Sent from my LG-D855 using Tapatalk
I have not, I have read other users try and some have achieved boot. But, many face problems with connection, Wi-Fi, etc.
UPDATE: A week ago I spoke with the support team of LG, and they have stated that their support tool has not yet updated to restore the LG Flex 2. Instead of worrying if there is a solution, I sent my device in for repair. It's been a week, and my device has been restored and sent back and will arrive shortly. I advise users who suffer the same issue with their phone simply contact their support. All they asked for was an IMEI number and serial number of the device, and will more than likely allow for repair (due to the fact that the phone has 1 year LG warranty and the phone has only been out a few months, so people who have bought it secondhand might be able to get it repaired)
Sent from my SAMSUNG-SM-G900A using Tapatalk
RobotJohn343 said:
I have not, I have read other users try and some have achieved boot. But, many face problems with connection, Wi-Fi, etc.
UPDATE: A week ago I spoke with the support team of LG, and they have stated that their support tool has not yet updated to restore the LG Flex 2. Instead of worrying if there is a solution, I sent my device in for repair. It's been a week, and my device has been restored and sent back and will arrive shortly. I advise users who suffer the same issue with their phone simply contact their support. All they asked for was an IMEI number and serial number of the device, and will more than likely allow for repair (due to the fact that the phone has 1 year LG warranty and the phone has only been out a few months, so people who have bought it secondhand might be able to get it repaired)
Sent from my SAMSUNG-SM-G900A using Tapatalk
Click to expand...
Click to collapse
Did you purchase your handset from ebay and where you live because I supposedly hard bricked my LG G Flex 2 while trying to flash H950PR rom. Now the devices refuses to power on and the device manager shows hsusb_bulk. I live in India and don't have the option to send it ot At&t
Hello
A friend of mine purchased the H950 from qualitycellz on eBay, when he start using it, he noticed that the the phone reboots randomly and screen sometimes flicker.
I've CSE flashed 950PR over the ATT version cause I thought it might be software -related, but the problem continues also on the PR version...
any Ideas?
thanks
staticx1 said:
Hello
A friend of mine purchased the H950 from qualitycellz on eBay, when he start using it, he noticed that the the phone reboots randomly and screen sometimes flicker.
I've CSE flashed 950PR over the ATT version cause I thought it might be software -related, but the problem continues also on the PR version...
any Ideas?
thanks
Click to expand...
Click to collapse
I have the EXACT same issue. I got a H950 from qualitycellz, however my device boots randomly, on a very frequent basis actually...I tried flashing 950PR, but the issue is still going...
Actually I have asked it in here a few days ago (http://forum.xda-developers.com/g-f...-rebooting-t3206799/post62922379#post62922379) but still, no luck trying to fix it :crying:
Memory damage.
PiotrN said:
Memory damage.
Click to expand...
Click to collapse
Can you please go a little more in detail on this? What does this mean? Is there any possible fix? Do you mean RAM or internal storage memory? Is it possible that it came from the factory like this?
Thank you
I bought the phone just after the start of its sales. The first day began restarts. After a few days I gave the phone to be repaired. After several days of service of the LG informed me a defective memory and that do not yet have a motherboard exchange is a need to replace the entire phone.
Sorry for my english.
Rizera said:
I have the EXACT same issue. I got a H950 from qualitycellz, however my device boots randomly, on a very frequent basis actually...I tried flashing 950PR, but the issue is still going...
Actually I have asked it in here a few days ago (http://forum.xda-developers.com/g-f...-rebooting-t3206799/post62922379#post62922379) but still, no luck trying to fix it :crying:
Click to expand...
Click to collapse
PiotrN said:
I bought the phone just after the start of its sales. The first day began restarts. After a few days I gave the phone to be repaired. After several days of service of the LG informed me a defective memory and that do not yet have a motherboard exchange is a need to replace the entire phone.
Sorry for my english.
Click to expand...
Click to collapse
I've contact qualitycellz and they say that I should try fix that with the local LG distributor , and if they cannot provide a fix, I should send the device back to qualitycellz (even with PR version)
so I'm waiting after local holidays to be over and I'll update the progress.
I hope qualitycellz doesn't provide refurbished phones and write that they are new ones...
I've had the same problem with H950 5.01 version (bought from the same e-bay seller).
Flashed it to 950PR and the problem went away for me.
No random reboots, much better battery, doesn't get hot unless I stress it out (used to get hot quite often without any reason)...
PiotrN said:
I bought the phone just after the start of its sales. The first day began restarts. After a few days I gave the phone to be repaired. After several days of service of the LG informed me a defective memory and that do not yet have a motherboard exchange is a need to replace the entire phone.
Sorry for my english.
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How many days did it take? Did they replace your phone for a new one? And is the new one working as expected?
I have been trying with Qualitycellz a refund, but since it has been more than two months that I bought the G Flex 2, they are not accepting returns. I don't know what to do
Rizera said:
How many days did it take? Did they replace your phone for a new one? And is the new one working as expected?
I have been trying with Qualitycellz a refund, but since it has been more than two months that I bought the G Flex 2, they are not accepting returns. I don't know what to do
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You should contact LG representative at your country and explain it to them... After all, you do have LG manufacturer warranty...
Sent from my LG-H950 using Tapatalk
staticx1 said:
You should contact LG representative at your country and explain it to them... After all, you do have LG manufacturer warranty...
Sent from my LG-H950 using Tapatalk
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@staticx1 Have you tried contacting ronlight for manufacture warranty?
morels said:
@staticx1 Have you tried contacting ronlight for manufacture warranty?
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yes. they say that since H950 isn't the model that sold in Israel (they sell the H955), they don't have any parts for this.
So I contact qualitycellz and they instruct me how to send the device back for a replacement.
Ok, so I happened upon an LG G4 H810 AT&T variant at a pawn shop a few weeks ago, they couldn't get it working because of the boot loop issue (person that pawned it probably did so knowing it was defective and had it working just long enough to demo it to get the cash). I took a look at it, great shape overall, no damage noted, plain old "ceramic" back cover, battery had a date of January 15 2016 on it so it's tough to say if the battery was just newer or the device itself since I couldn't get it to boot. Date code was 508 so obviously one of the well known defective models.
Long story short: got it for a pittance because they couldn't get anyone else to buy it, got it home, registered it at LG's website on my account, waited 2 days then chatted their support up and got them to accept it for RMA, shipped it out last week and it should be back tomorrow. I'm not sure if they repaired it or replaced it - the limited info I have says they "Swap Board (Main/RF)" so I'm guessing the entire motherboard was swapped for (hopefully) a newer one made this year that might not fail but probably will.
So, I had a question or two and I've done quite a bit of research the past few days and never found specific answers so at this point I'm just going to ask them and be done with it:
1) There's apparently no working root at all for the H810 that I've been able to find. I'm going to assume that the unit I'll be getting tomorrow or Tuesday will have been upgraded to Marshmallow unfortunately but that's just how it goes so there's no rolling back as I understand things. If there's a working root I'd be interested in knowing which one that happens to be. Also with no root there's probably no recovery either but I will keep researching to find out more as I'm able.
2) There's apparently no custom ROMs available because of the locked bootloader which will never get unlocked obviously as well. I've read that the PR (Puerto Rico) ROM could be installed on an H810 that was still running Lollipop with the v2 rollback but if this repaired board is Marshmallow that means it's been upgraded to v3 rollback and so that's dead in the water too.
3) I'm also going to assume that if the board has been replaced and hopefully is one made in 2016 (with a 6xx serial number) then it could last a while but there's no guarantee of it. I've seen people say the 6xx versions have not failed but then I find a post or two from someone that claims to know someone with a 6xx model and it failed at least once on them but I can't get any actual verification on it, that's just hearsay to me if there's no direct proof so all I can do is continue hoping it's a 6xx revision board and that it's not going to fail anytime soon.
This will be my second G4, had a Sprint variant last year and never had problems with it, sold it to a gent from Australia when he visited Las Vegas and as far as I know he's still using it, who knows.
If anyone can offer some info related to those questions I'd be grateful so thanks in advance if anyone can.
Have fun, always...
EDIT:
Seems that if I get very lucky and the replacement board comes with H81020n on it - the original Marshmallow build - there's a chance I can roll it back to H81010o using the TOT method from the other thread for it, that would at least get me root potential I suppose. Guess I'll find out tomorrow if the replacement arrives. Can't find any absolutely verified info about later builds, looks like the very latest patch build is H81022b from September and I'm going to assume if that happens to be on the board then all hope is lost, basically. Ugh...
br0adband said:
Ok, so I happened upon an LG G4 H810 AT&T variant at a pawn shop a few weeks ago, they couldn't get it working because of the boot loop issue (person that pawned it probably did so knowing it was defective and had it working just long enough to demo it to get the cash). I took a look at it, great shape overall, no damage noted, plain old "ceramic" back cover, battery had a date of January 15 2016 on it so it's tough to say if the battery was just newer or the device itself since I couldn't get it to boot. Date code was 508 so obviously one of the well known defective models.
Long story short: got it for a pittance because they couldn't get anyone else to buy it, got it home, registered it at LG's website on my account, waited 2 days then chatted their support up and got them to accept it for RMA, shipped it out last week and it should be back tomorrow. I'm not sure if they repaired it or replaced it - the limited info I have says they "Swap Board (Main/RF)" so I'm guessing the entire motherboard was swapped for (hopefully) a newer one made this year that might not fail but probably will.
So, I had a question or two and I've done quite a bit of research the past few days and never found specific answers so at this point I'm just going to ask them and be done with it:
1) There's apparently no working root at all for the H810 that I've been able to find. I'm going to assume that the unit I'll be getting tomorrow or Tuesday will have been upgraded to Marshmallow unfortunately but that's just how it goes so there's no rolling back as I understand things. If there's a working root I'd be interested in knowing which one that happens to be. Also with no root there's probably no recovery either but I will keep researching to find out more as I'm able.
2) There's apparently no custom ROMs available because of the locked bootloader which will never get unlocked obviously as well. I've read that the PR (Puerto Rico) ROM could be installed on an H810 that was still running Lollipop with the v2 rollback but if this repaired board is Marshmallow that means it's been upgraded to v3 rollback and so that's dead in the water too.
3) I'm also going to assume that if the board has been replaced and hopefully is one made in 2016 (with a 6xx serial number) then it could last a while but there's no guarantee of it. I've seen people say the 6xx versions have not failed but then I find a post or two from someone that claims to know someone with a 6xx model and it failed at least once on them but I can't get any actual verification on it, that's just hearsay to me if there's no direct proof so all I can do is continue hoping it's a 6xx revision board and that it's not going to fail anytime soon.
This will be my second G4, had a Sprint variant last year and never had problems with it, sold it to a gent from Australia when he visited Las Vegas and as far as I know he's still using it, who knows.
If anyone can offer some info related to those questions I'd be grateful so thanks in advance if anyone can.
Have fun, always...
EDIT:
Seems that if I get very lucky and the replacement board comes with H81020n on it - the original Marshmallow build - there's a chance I can roll it back to H81010o using the TOT method from the other thread for it, that would at least get me root potential I suppose. Guess I'll find out tomorrow if the replacement arrives. Can't find any absolutely verified info about later builds, looks like the very latest patch build is H81022b from September and I'm going to assume if that happens to be on the board then all hope is lost, basically. Ugh...
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Click to collapse
I haven't kept up with root, but I doubt anything MM latest or not you won't be able to root it. Also never flash wrong model firmware like the PR version. In the past that was a last resort firmware (before we got a back to stock for the actual AT&T model. You could get lucky but chances are you'll get a board with the latest or just the last previous firmware especially if it has a newer serial.
Pretty much the AT&T G4 is a device you want if you don't tinker with the device. I honestly love the G4, until certain apps even new apps ran worse on the G4 than they do on my G2.
Sent from my iPhone using Tapatalk
Just got the H810 back, checking on the board info here in a bit (if I can even detect anything) but it's running H81022b so I'm guessing that means I'm stuck with it as is but that was somewhat expected. I'm not going to even bother attempting a rollback at this point, will just wait for the yellow leather cover to arrive in the next few days then I'll put it up for sale on craigslist I suppose and go from there.
I have to wonder exactly what they did because the board info that I can detect using the LG Info tool from the Play Store still lists the same info for board date/etc (January 2016) so I don't know what the hell they actually did.
Kinda sucks but it's how things go sometimes.