Hi. Just opened my Christmas present - new S6. However, when i turned it on the phone boots to the opening screen where you select the country but the touch screen doesn't work. The back button, recent app button and home button all work.
I've tried rebooting but same problem.
I've searched the net for a solution but nothing. Anyone have a suggestion or do i have to take the phone to Samsung.?
Thanks
Alan
Yeah I think you got a defective device. Send it back to samsung. Bad luck
Cheers. What a pain in the arse...
Related
Whenever I lock my device, the touchscreen becomes unresponsive. I must restart the device after I lock it every time. the lockscreen only works the first time u use it. Even if I hold down the power button, none of these work and I must do a hard shutdown. Has anyone else had this problem. I am on stock, with one firmware update, unrooted. I have the US WiFi model.
Update: I have tried a no lock app which skips the touchscreen. This works, but when the screen is unlocked no touch input is accepted.
Search for Entropy's Odin flash , and reflash.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Did You try to switch of lock screen completely in settings ?
?.............................
frozen lockscreen
That update has screwed up pen on many devices . Mine was like that too for a while . I have changed settings in stylus , disabling the pen detection , and after that when I remove pen touch does not work , when I put it back screen works again . I went back to the store and exchanged it for new device . Since I heard that samsung has pulled back that bad update , I tried to update and it is pulled back . But samsung is not doing the right thing . They should put old one as " update " so that people can fix their devices . Find and flash rooted UEALGB rom and you will be fine
I saw this behavior when battery was low. After charging it up the issue went away. This was after the update so that might've introduced the behavior. Another GN 10.1 without update doesn't do that.
troed said:
Did You try to switch of lock screen completely in settings ?
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Click to collapse
This does not work. When I turn the screen back on no input is registered. I am going to fully charge it now.
Ok, i seemed to have found the problem. I was on vacation for the last 3 days, and I had forgotten my S-Pen at home. On the last night I began encountering these problems. I have just gotten home and was able to test the tab with the S-Pen and it was not accepting the S-Pen input at all. I restarted the tablet, with the S-Pen in its holder this. Now everything works perfect! This was very strange but I am glad that it is working now. Thank you all for your help.
Hi, I just purchased a brand new Ulephone P6 and noticed that the screen occasionally becomes unresponsive. I can press the power button but not anything else. The only solution I've found is to remove the battery and power it back on. This is a completely retarded fix for a brand new phone; dose anyone know of a solution?
default_user000 said:
Hi, I just purchased a brand new Ulephone P6 and noticed that the screen occasionally becomes unresponsive. I can press the power button but not anything else. The only solution I've found is to remove the battery and power it back on. This is a completely retarded fix for a brand new phone; dose anyone know of a solution?
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Click to collapse
it is the touchscreen's problem,you have to replace the screen.sir.
Well, I am not about to replace the digitizer for a brand new phone; but I did find an easier fix than pulling the battery out.
A few things I should have mentioned.
1) The unresponsive screen only occurs when the screen is activated via opening the flip case (gesture sensing)
2) I am using a GO Locker app but I haven't ruled out whether or not the unresponsive screen also occurs with the stock lock screen
Anyway, I just press the power button off and back on and the screen is responsive again.
Weird but it works for now; it is either something to do with the gesture sensing activation of the screen or the GO Locker app or maybe even a combination of the two together. If anyone has run into this problem let me know thanks. :good:
so today i had fixed my s4 from this rebooting problem.
i was using the phone like everyday then the phone turned off by it self.
when i remove the battery and put it again the phone starts by it self going to a boot loop.
so i went to the samsung center, they told me its a software problem and it need to be flashed by a "j-tag" (software device) and they dont have it.
so i was confused
i have figured out that i cant go to recovery and i can go to the download mode for few seconds BUT! without pressing the power key!
the service center ignored me and refused to fix it.
so my last hope is to fix it by my self, so i did this!
You Have Two Options!!!
1- Hit the phone with the ground softly several times (stupid but fixed my problem)
2- Go to the power button by removing the screws under the phone back cover and release the button (by your self or anyone can handle this) :fingers-crossed:
:victory:
Had the same issue few days back...fixed it bu opening the body and putting back in place
arindam_mitra1985 said:
Had the same issue few days back...fixed it bu opening the body and putting back in place
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I remember having the same issue, just opened recovery and did a factory reset..
Ternedo said:
I remember having the same issue, just opened recovery and did a factory reset..
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How can it be the same if he wasnt able to enter recovery.....
For me there was some issue with the power button getting pressed automatically. ..opening body loosened it..n fixed.. i also had another issue with sview black screen blinking..issue with the Magnetometer. .loosening the L1 screw fixed that. .may b tge button got magnetised somehow. .
i too had the same problem. i found it to be a defective power button as when i just pressed the volume and menu buttons i could get into recovery or download menu correspondingly without additionally clicking the power button.
Hi. I faced this issue as well and the best part it, the button isnt stuck. I've tried pressing and releasing it multiple times, dismantled and check if the button is stuck etc. However, the issue persist, and the exact same symptom which is; able to only go to download mode for a few seconds.
Need some advices here! Thanks!
Dear Learned ones,
I recently purchased a second hand Samsung S7 Edge phone, only to find out that it has a software KingRoot installed in it. I went into kingroot and then pressed some options to unroot it and then deleted kingroot app thinking it would have done the job but apparently not.
Now I have been trying to follow some youtube videos how to factory restore the phone but am stuck. The phone isn't simply going into download mode at all. I tried pressing vol down + power + main button but it simply does not work.
I would greatly appreciate if you can please help me with how do I go about restoring it to the factory mode.
Peace
no1sbusiness said:
Dear Learned ones,
I recently purchased a second hand Samsung S7 Edge phone, only to find out that it has a software KingRoot installed in it. I went into kingroot and then pressed some options to unroot it and then deleted kingroot app thinking it would have done the job but apparently not.
Now I have been trying to follow some youtube videos how to factory restore the phone but am stuck. The phone isn't simply going into download mode at all. I tried pressing vol down + power + main button but it simply does not work.
I would greatly appreciate if you can please help me with how do I go about restoring it to the factory mode.
Peace
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Click to collapse
Hi mate
Sometimes is tricky to get into download mode , when system is not 100% ok timing becomes an issue, keep trying it should work
Once there just flash a fresh firmware
Sometimes holding Volume Down & Home & Power until the phone reboots twice will work if doing it only once fails
Thank you, both for your replies and assistance. I have tried holding all three buttons down for good minute but nothing happens. It feels like that the screen lights up a little and then goes off again. I have been trying it over and over again few times but nothing happens
When I do it few times, it then comes back saying Android is starting... Optimising app XX of 102 and then starts normal again.
Is there a way i can insert two pictures here for you to see the main screen?
no1sbusiness said:
Thank you, both for your replies and assistance. I have tried holding all three buttons down for good minute but nothing happens. It feels like that the screen lights up a little and then goes off again. I have been trying it over and over again few times but nothing happens
When I do it few times, it then comes back saying Android is starting... Optimising app XX of 102 and then starts normal again.
Is there a way i can insert two pictures here for you to see the main screen?
Click to expand...
Click to collapse
As i said , is a matter of timing , keep trying , hold and release try again
So you can boot? are you rooted?
In the reply window is paperclip symbol click it there you can attach picture...but i am not sure if you are yet allowed...
Situation: Samsung Galaxy J7 Crown. Never messed with. USB Debugging not enabled No special permissions (no ADB). I am able to access the Android Recovery screen. Obviously wipe cache partition didn't help, nor Lacking storage booting. Other than the Recovery and download screen: I get the Power/Restart icons when booted normally. Reset works, but power doesn't turn the phone off. No phone calls, Yes notifications. Camera from lock screen comes on (triple click on home button) and touch screen works.
I've tried to trace out the lock pattern in the hopes its still working outside this specific situation. No indication that it is.
All i want is a few sentimental pictures. Although after an entire day of frustration, finding out that the only thing that works is the camera is kinda funny and ironic.
Ive looked on XDA forums, but I'm having no luck w/ exact situation, although I'm sure someone has been in the same situation or similar enough.
Spent all day looking at options (Odin?) and nothing looks like it would work out for me.
Knowing the camera works, makes me hopeful that a mirror would work? No reaction to lock screen pattern makes me think not.
Additional (maybe irrelevant) info. Shows up on home WiFi while Find My Mobile said it was offline (makes sense with Notifications/no calls)
Any advice? Just point me in the right direction if there is one.
If not i hope you appreciate the Irony here. Thanks
(I used to be not so bad tech support, but haven't been keeping up as of late, and today was a painful reminder. Take pity on me.)
Black Screen Except Camera - Galaxy J7 Crown
Hey there anick22! I was so glad to see a search result with something referencing the camera working, on an otherwise completely black screen! I was super bummed to see that noone had replied to your plea for help with this insane problem!! I hope you found a solution by now!!
My 2 month old Galaxy J7 Crown suddenly went black on me one day, and it didn't happen as a result of a drop, or spill, or any other damage. I don't recall having put any new or different apps on it, recently, either.
The triple click of the Home button does open the camera, and the screen lights right up, perfectly. It takes it's usual beautiful pics, and I'm able to use all of the camera functions. I'm even able to view any photos I took during that particular session, buy not any prior pics, because I'm unable to unlock the phone.
"Hey Google!!" also reacts, and will display the result of any question that I may ask it, but I'm unable to go into the answers, without the ability to unlock my phone.
I have been able to get the phone into safe mode, while attempting to power it off, by pressing the power button, and then tapping on "power off" (although this hasn't worked every time I've tried). While in safe mode, "safe mode" is displayed in the bottom left hand corner, but nothing else appears on the screen.
Upon powering up the phone, all of the normal things happen. It shows "Samsung" and goes on to the blue screen to show the "Trac Fone" logo, but once the phone is booted up, the screen is black!!
PLEASE tell me that you were able to find a solution to this!!! I went and purchased a new Moto G7, (since I had a Droid Turbo 2 in the past, and it was amazing!!), and I'm beyond ready to get back to my J7 Crown!! PLEASE HELP!!
Thanks so much!!!
By the way, I'm a newbie here, as If you couldn't tell!!