Locked on emergency call screen - asking for code - Moto G Q&A, Help & Troubleshooting

Hi
I hope someone can help. I got hold of a 1st gen Moto G for my Dad. I rooted it and flashed the Ressurection Remix Lollipop rom on it. Logged into his Google account and all seemed fine as I set the phone up. He lives in Spain so I've posted the phone to him, he's put his Spanish sim card in and the phone seemed ok. He then switched it off and put his English sim card in. The phone booted to a very plain screen with only one text field asking for a code and emergency calls only stated underneath that. I've done some research and can't seem to find any help, I've ran him through wiping the phone and flashing the ROM again but it's come back on and has the same screen. With him being in Spain and a huge non technical guy it's difficult to get anything done, even over Skype!
Has anyone got any ideas on this?

stevoh84 said:
Hi
I hope someone can help. I got hold of a 1st gen Moto G for my Dad. I rooted it and flashed the Ressurection Remix Lollipop rom on it. Logged into his Google account and all seemed fine as I set the phone up. He lives in Spain so I've posted the phone to him, he's put his Spanish sim card in and the phone seemed ok. He then switched it off and put his English sim card in. The phone booted to a very plain screen with only one text field asking for a code and emergency calls only stated underneath that. I've done some research and can't seem to find any help, I've ran him through wiping the phone and flashing the ROM again but it's come back on and has the same screen. With him being in Spain and a huge non technical guy it's difficult to get anything done, even over Skype!
Has anyone got any ideas on this?
Click to expand...
Click to collapse
Any pictures ?
Is it unlocked ?
BTW why would you give unstable ROM to non tech guy ?
Enter download and flash stock
Easy to do and you can do most using team viewer
Then Skype camera on phone and instructions on how to setup

Related

Flashing Killed My SIM

I just flashed to ConfusedStu Vista 1.3, everything went well until I got through the customization screen and now my sim has just an exclamation point by it. I took the sim out and put it in my razr and it is reading fine in that. Anybody have any ideas that can help me out. Even though I dont have a lot of posts Im not new to doing this or to the site, Ive been flashing my wizard for 2 years now and my tilt for about the last month and a half. Any advice is greatly appreciated. I also will say I tried to reflash radio 1.65 and that didnt help either.
xtremdremz said:
I just flashed to ConfusedStu Vista 1.3, everything went well until I got through the customization screen and now my sim has just an exclamation point by it. I took the sim out and put it in my razr and it is reading fine in that. Anybody have any ideas that can help me out. Even though I dont have a lot of posts Im not new to doing this or to the site, Ive been flashing my wizard for 2 years now and my tilt for about the last month and a half. Any advice is greatly appreciated. I also will say I tried to reflash radio 1.65 and that didnt help either.
Click to expand...
Click to collapse
i usually remove sd and sim before i flash a new rom. What does it say or show on the screen when the sim is inserted? and what does it say on the screen when the sim isn't inserted? If it says the same thing i can't help you.
try a hard reset too.
When the Sim is inserted is says nothing, just has the exclamation point by the signal meter and and x by the data connection. When the sim is not in the phone at all it gives me the no sim inserted emergency call if provider supports it. I tried to reflash the rom with the SIM out and still get the same result??? Kinda Screwy
most likely its the phone that's the problem. because if your sim was fried it wouldn't work in the razr. the razr couldn't be able to recognize the sim card at all if it was fried.
xtremdremz said:
When the Sim is inserted is says nothing, just has the exclamation point by the signal meter and and x by the data connection. When the sim is not in the phone at all it gives me the no sim inserted emergency call if provider supports it. I tried to reflash the rom with the SIM out and still get the same result??? Kinda Screwy
Click to expand...
Click to collapse
you may need to install another radio that is compatible.
Is this a new or an older SIM? Check the gold contact points on the bottom. I've used a pencil eraser to go over mine and have gotten a SIM that had stopped working ot start working again (back on my Wizard). The local AT&T stores by me (not the Spring ones, but the true AT&T ones) are good about replacing sim cards for free when I've had issues (I had a sim card out one day and my dog got hold of it off the table. Called the local AT&T store and they guy laughed then said bring it down and he'd give me a new one. Waived the $25 charge. My wife has had her sim card replaced for free also in the past from the same store. YMMV).
redbandana said:
you may need to install another radio that is compatible.
Click to expand...
Click to collapse
Tried that one too...lol. I searched and searched, I tried different ROM's with their respective radios and still same results. Looks like Im flashing back to stock and Warranty has another one coming. The funny thing is, it still tells me I have a voice mail and shows my number under the phone screen, which tells me its reading the SIM
xtremdremz said:
Tried that one too...lol. I searched and searched, I tried different ROM's with their respective radios and still same results. Looks like Im flashing back to stock and Warranty has another one coming. The funny thing is, it still tells me I have a voice mail and shows my number under the phone screen, which tells me its reading the SIM
Click to expand...
Click to collapse
if it works with the stock rom what are you going to say to the warranty people? "it doesn't work when i flash dutty's rom" lol.
mfrazzz said:
Is this a new or an older SIM? Check the gold contact points on the bottom. I've used a pencil eraser to go over mine and have gotten a SIM that had stopped working ot start working again (back on my Wizard). The local AT&T stores by me (not the Spring ones, but the true AT&T ones) are good about replacing sim cards for free when I've had issues (I had a sim card out one day and my dog got hold of it off the table. Called the local AT&T store and they guy laughed then said bring it down and he'd give me a new one. Waived the $25 charge. My wife has had her sim card replaced for free also in the past from the same store. YMMV).
Click to expand...
Click to collapse
Its the new AT&T SIM. Its wierd, works perfect in my razr just not in my tilt. and like i said in previous post all the signs are there that it is reading my SIM Just not registering on the network for calls or data???
redbandana said:
if it works with the stock rom what are you going to say to the warranty people? "it doesn't work when i flash dutty's rom" lol.
Click to expand...
Click to collapse
yeah they would LLLLOOOOOVVVVEEEEE that. LOL I just tried with the stock ROM and the SPL changed back, everything to stock and still no luck. Still get the voicemail icon and the message that I have a Voicemail though.
try going into settings>personal>phone> then to the network tab and select find network with stock rom and radio.
xtremdremz said:
I just flashed to ConfusedStu Vista 1.3, everything went well until I got through the customization screen and now my sim has just an exclamation point by it. I took the sim out and put it in my razr and it is reading fine in that. Anybody have any ideas that can help me out. Even though I dont have a lot of posts Im not new to doing this or to the site, Ive been flashing my wizard for 2 years now and my tilt for about the last month and a half. Any advice is greatly appreciated. I also will say I tried to reflash radio 1.65 and that didnt help either.
Click to expand...
Click to collapse
Check and see if the phone is turned off. Happened to me a couple of flashes in a row, sometimes you end up with the phone turned off. Just open the comm manager and turn it back on.
shutter13 said:
Check and see if the phone is turned off. Happened to me a couple of flashes in a row, sometimes you end up with the phone turned off. Just open the comm manager and turn it back on.
Click to expand...
Click to collapse
oh yeah forgot that one too.
redbandana said:
try going into settings>personal>phone> then to the network tab and select find network with stock rom and radio.
Click to expand...
Click to collapse
Tried this once and it didnt do anything, hard reset, tried searching again, went and grabbed a drink and after about 15 minutes it found network and all is good. Now back to flashing my 6.1 ROM. Ill never learn, but its so fun to have a phone that takes over all me free time on the road.
Thanks to all that helped and had some ideas. Thats why I love this place. Thank you.
the first thing you do after you flash a new rom is hard reset, now I am using the same rom as you are and all you have to do is go into your commmanager and turn flight mode OFF, push the button with the picture of a phone on it, then your phone will customize your connections to your carrier
n00b
tubaking182 said:
the first thing you do after you flash a new rom is hard reset, now I am using the same rom as you are and all you have to do is go into your commmanager and turn flight mode OFF, push the button with the picture of a phone on it, then your phone will customize your connections to your carrier
n00b
Click to expand...
Click to collapse
I have already flashed My tilt with just about every ROM out there just to have fun and see what the differecnces were, WITH NO PROBLEMS. Then I tried to flash it with the new ROM and had the problem. I appreciate you trying to help but how you gonna end with calling me a n00b, when I have more posts than you and have been here a lot longer. But thanks for the help.
tubaking182 said:
the first thing you do after you flash a new rom is hard reset, now I am using the same rom as you are and all you have to do is go into your commmanager and turn flight mode OFF, push the button with the picture of a phone on it, then your phone will customize your connections to your carrier
n00b
Click to expand...
Click to collapse
ya that was unnecessary. he clearly knew what he was talking about (but maybe didn't explore different avenues before asking). in addition, its not necessarily true that the phone customizes for you.
redbandana said:
i usually remove sd and sim before i flash a new rom.
Click to expand...
Click to collapse
Is removing sim really necessary? I’ve never had any problems flashing with my sim in...
Sane said:
Is removing sim really necessary? I’ve never had any problems flashing with my sim in...
Click to expand...
Click to collapse
no its not necessary but i do it out of precaution that something bad might happen.
redbandana said:
no its not necessary but i do it out of precaution that something bad might happen.
Click to expand...
Click to collapse
I flash only via sd card and I have never taken out my sim card and I have never had one glitch at all. In my humble opinion, flashing via sd card is much quicker and safer.

[Q] dial pad problem!

Hello all. i am noob. i just got the infuse last night. used the 010 hex editor to get the unlock code for the phone. i also used that 1click root program. the problem i am facing is that after i did all of this my dial pad is all messed up. the bottom buttons (send key, voicemail key etc) are cut off about half way. its almost as if its a screen resolution problem. was hoping someone has an answer to this better than what att told me which is i need to get a new phone, i really hope thats not the case. please help!
GTG's Ultimate Unbrick will put your phone back to stock.
Then use SuperOneClick to root and I used InfuseRootUnlock_v4, to get my Unlock code.
Any guaruntees it will work? i will try this. and the unlocker you speak of i tried using but kept getting an error message and it wouldnt provide me the unlock code. i guess i could punch in the same one i have written down? I appreciate the help, thankyou.
I don't trust att. My dsl was down, I told them that I knew of three others that were also down.
She had me unplug my dsl modem, then informed me that ghe modem was bad because she couldn't access it.
She then proceeded to try and sell me a new modem. I refused of course, knowing that it was them and not me.
So, no guarantees, but that's what I'd do.
Cranky...
ok. So, i turned the phone off. took out the battery, gave it a second, popped the battery back in, held down both volume buttons while doing so plugged in the usb cable, nothing shows up in the COM line on Oden3.
Sigh what to do now?
Is there any other way I can get the phone back to stock everything?
By the way, if it helps, when i rooted the phone I did NOT install any custom roms, i left it the way it was.
Thankyou for all the help you have been giving me so far.
and Odin recognizes it when i have the phone on and plug it into my computer.
When i boot into down load mode, My computer says that it does not recognize the device? which is weird.
I have also installed Kies
Okay, sorry to be posting endless amounts of posts but i just found something out. This phone must have already been rooted and someone must have already installed a custom rom. i looked at the phone settings and it says its running on "Infused". Now, going into clockworkmod and then into download roms, then to the gtg465x, in BIG BOLD letters it says "WARNING: DO NOT TRY TO INSTALL YOURSELF! FOLLOW INSTRUCTIONS POSTED ON XDA" - Infused v2.2.3
Which is exactly what rom i am running on.
My guess is, is that some "genius" decided not to pay attention to that and follow the directions and screwed it all up. WHICH was not me. Hence, i have not installed a custom rom on this phone.
So back to step one I guess. I sincerely apologize for this, I really do appreciate your help.
Could I install another custom rom such as CM7? Maybe that will fix the dialer issue?
FIXED
okay so i fixed it. All i did was re,download the rom. did both wipes, (didnt do backup, already had one) let it install the rom again, back to normal. Finally.
Thankyou for your cooperation though!
Glad to hear
Cranky...
same problem
chuckles_prs said:
Hello all. i am noob. i just got the infuse last night. used the 010 hex editor to get the unlock code for the phone. i also used that 1click root program. the problem i am facing is that after i did all of this my dial pad is all messed up. the bottom buttons (send key, voicemail key etc) are cut off about half way. its almost as if its a screen resolution problem. was hoping someone has an answer to this better than what att told me which is i need to get a new phone, i really hope thats not the case. please help!
Click to expand...
Click to collapse
im having same problem on tmobile note 3 running dompop v5.1 i cant find a solution have you yet.

Virgin Mobile Moto G Speed Help

Hello guys, first time poster, I've been reading these forums a lot for a while now and I really like the content, great job. So my girlfriend has a Moto G (3rd Gen) through Virgin Mobile. That phone has been running extremely slow, especially in the new app that came out, some of you might heard of it, Pokemon GO. Reading these forums I was able to root her phone (my 1st ever) with the intention of installing a custom ROM to make it faster.
However, being Virgin Mobile, nothing is easy. I installed that Cyanogenmod 13 rom on it, it worked perfect, I really liked it, however I couldn't get it activated. The Virgin Mobile keypad functions didn't work, I called VM and they told me to dial something like '##72786#' and to tell them the number that appeared on the screen, however no number appeared. Kept trying different things and nothing worked, I tried telling them about the rooting, but they never heard of that before... So getting to my point, is there a Virgin Mobile custom ROM that I can flash on her Moto G to get it to move faster? I have a UHS-3 SD card ordered, hopefully that'll help. Any suggestions on what to do? Does anyone know about the Marshmallow update, will that help, is it out yet?
Any help is greatly appreciated it. Thank you.

Custom ROM?

Hello guys, first time poster, I've been reading these forums a lot for a while now and I really like the content! So I have a Moto G (3rd Gen) through Virgin Mobile. That phone has been running extremely slow, especially in the new app that came out, some of you might heard of it, Pokemon GO. Reading these forums I was able to root this phone (my 1st ever) with the intention of installing a custom ROM to make it faster.
However, being Virgin Mobile, nothing is easy. I installed that Cyanogenmod 13 rom on it, it worked perfect, I really liked it, however I couldn't get it activated. The Virgin Mobile keypad functions didn't work, I called VM and they told me to dial something like '##72786#' and to tell them the number that appeared on the screen, however no number appeared. Kept trying different things and nothing worked, I tried telling them about the rooting, but they never heard of that before... So getting to my point, is there a Virgin Mobile custom ROM that I can flash on the Moto G to get it to move faster? I have a UHS-3 SD card ordered, hopefully that'll help. Any suggestions on what to do? Does anyone know about the Marshmallow update, will that help, is it out yet?
Any help is greatly appreciated it. Thank you.

(Help!) moto g xt1040 no signal

Hi people, I'm Mike from Argentina, this is my very first post, so I need help. I'm sorry if I disturb you with this, but I can not find any answer to this. Well, this is it...
1 month ago, I installed a mokee rom (one of the latest ones. That has android 7.1.2 Nougat) that I liked a lot. So, the problem came 3 o 4 days ago, 7 days top. And it is that my device started to act strange, in the matter that it does not receive signal from my provider (movistar), So, this problem hapenned after I proved a VPN service called Psiphon pro (I don't know if any of you have experienced it.) so the day after I used this VPN provider, my phone has no bars, and it says "sin servicio" ("no service", I think is the better translation). Well, I have tried every way that the web says, I tried another modem file (flashed with it), saw if the IMEI is consistant between the printed number inside the phone and what says the information of the rom (it does), I have seen the carrier is recognized by the phone, modified APN, and finally Im trying to install the STock ROM of my phone So, I need to know if the problem is my phone or is the VPN..... I don't Know if there's another stuff that I haven't tried yet. If there's another thing or if you recomend me another ROM that I could try and it has no problems with the carrier I will be gratefull.
Thanks for reading, and essentially for your answers, help and time.
So sorry for my english, if there's something that I haven't explained well, I'll be connected pretty much wainting for a solution or your questions.
Thanks a lot.

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