Unable to access the internet via WiFi connection - Oppo R7 Plus

Please help! My R7 plus F cannot access the internet again thru WiFi connection. This is not the first time ( I guess 3rd or 4th), but it now lasted for 4 straight days (and counting). I am very sure that our connection has no problem because I'm using it in my laptop, and I also already refreshed my router, my Oppo unit and even made a factory reset (which was advised by their customer service agent) but nothing worked. :crying::crying::crying:
I have not installed apps that would control my internet like HotSpot Shield or Antivirus. Hope someone could figure this out.
I don't want to bring it to the Service Center (it would take about a minimum of two weeks) aside from I don't have an extra phone. Thank you so much to all who would take time to help. God bless!:angel:

aissa27 said:
Please help! My R7 plus F cannot access the internet again thru WiFi connection. This is not the first time ( I guess 3rd or 4th), but it now lasted for 4 straight days (and counting). I am very sure that our connection has no problem because I'm using it in my laptop, and I also already refreshed my router, my Oppo unit and even made a factory reset (which was advised by their customer service agent) but nothing worked. :crying::crying::crying:
I have not installed apps that would control my internet like HotSpot Shield or Antivirus. Hope someone could figure this out.
I don't want to bring it to the Service Center (it would take about a minimum of two weeks) aside from I don't have an extra phone. Thank you so much to all who would take time to help. God bless!:angel:
Click to expand...
Click to collapse
What exactly do you mean it cannot access Internet, are you saying that it cannot locate/scan WiFi connections or are you saying that you are unable to connect to available WiFi networks.
If it is the former, I was able to fix my problem by installing the latest OTA update/Color OS ROM. The latter I have yet to encounted

Oh..sorry for not giving clear details. My unit can do both, scan and connect to WiFi. But once it is connected to our network at home, the apps and browsers cannot access/use that connection. The browsers and playstore shows error, the Facebook app says "cannot connect right now" and the rest of the apps do tge same.
Though I haven't tried it again with other networks this time.

aissa27 said:
Oh..sorry for not giving clear details. My unit can do both, scan and connect to WiFi. But once it is connected to our network at home, the apps and browsers cannot access/use that connection. The browsers and playstore shows error, the Facebook app says "cannot connect right now" and the rest of the apps do tge same.
Though I haven't tried it again with other networks this time.
Click to expand...
Click to collapse
when you turn wifi off in your phone, does your mobile data work and can all your apps get internet this way?

Yes.. I have no problem with mobile data connection.

I have exactly the same problem as yours! Please help. Thank you

Connected to WiFi but NO internet access RESOLVED!
:victory::victory::victory: CREDITS to Source >> techsiddhi.com ( I ONLY USED METHOD 1, AND IT WORKED IMMEDIATELY! )
How to resolve Connected to WiFi but no internet access for Android
Its true that smartphones are not smart without internet access. Most of the Smartphone users are on Android platform and are increasing day by day. There are numerous Android phones in market from various manufacturers. One issue is common in these droid devices be it from Samsung, Sony , HTC , Motorola , Micromax or any other brand and that is at some point we see these devices connected to wifi but could not connect to internet. Below are simple tricks to try out when you face this issue on your Android device next time.
Method 1 - Change WiFi Setting
Step1: Navigate to Settings > Wifi > Long select on your Wifi Network to see Modify Network Option
Step2: Select Modify Network option
Step3: Enter password
Step4: Check Show Advance option
Step5: Scroll down to view advance options which must be available by now.
Step6: Change IP Settings from DHCP to Static
IP Address : Most probably your Gateway address will be 192.168.1.1 change your IP Address my changing last digit in this address use any value preferably between 2 to 20.
Change DNS1 to 8.8.8.8
Change DNS2 to 8.8.4.4
Step7: Save these settings.
Step8: Login into your wifi network if required, you device should be able to connect to internet by now.
Method 2: Reset Router and Wifi Network
Step1: Navigate to Settings > Wifi > Long select on your Wifi Network to see Forget Network Option
Step2: Select Forget Network
Step3: Switch off your router and wait for 10-15 seconds before restarting it.
Step4: Restart your Wifi router
Step5: Reboot your phone
Step6: Search for your Wifi Network in available Network lists.
Step7: Connect to your network and check if device is connected to internet or not.
Step8: If you are connected to internet by now then you are done else perform Step 2 to Step 8 from Method 1.
Method 3
Update your phone and Router date and time to match internet provider date and time to check if all three are in Sync.
Method 4
If none of above method works than download any Wifi issue Fixing application such as WiFi Fixer. This application will analyze and resolve issues if your device is connected to wifi but not able to connect to internet.

Related

School wifi problem

Just got my Samsung Captivate about a month and I got my wifi connected to the school network, but when i open the broswer or any apps need internet i didnt get any connections? at the first week it works.. and when connecting to the school wifi it should be come out with the school login page,, then the internet will work.. however the wifi is connected doesnt matter how strong the wifi singal is.. it just cant load and cant bring me to the login page..
I really need help..
and the wifi works everywhere.. except my school...
btw my friends iphone 3gs works..
I am also at college and have had the same problem. the best reason I have found is the phone itself. half of our wifi is an older standard that does not work on the phone. it shows up as wep and i can not get it to recognize it as 802.1x . in my tinkering I have also messed up the wifi that was working.
long story short it probably won't work. I have spent a long time trying to get it to work with no luck
Sent from my SAMSUNG-SGH-I897 using XDA App
Hello to both of you,
I also attend a college with an 802.1x connection and the captivate supports most of these networks; however you will probably need to configure the network settings manually (usually retrievable on your schools IT site). If you dont mind digging up your settings I would love to check to see if I can configure your phone.
FYI, you might be having a problem similar to what's seen in this post.
http://androidforums.com/captivate-support-troubleshooting/142397-odd-netmask-issues-wifi.html
I definitely had this problem today. It appeared connected but no web pages would load. Going to have to investigate further. Why can't things just work
I know my school recently implemented some new security certificates that you must agree to before logging in, has anything like that changed for you? My wife's Aria is running 2.2 and can log into the school network, but my captivate cannot. It is frustrating I know.
Seems some colleges and universities are noticing issues with android devices letting the DHCP leases to expire but keeps using the IP address assigned instead of requesting a new one.
See the following links.
h t t p ://www . natecarlson . com/2010/08/27/android-att-captivates-wifi-networking-is-broken/
h t t p ://www . net . princeton . edu/android/android-stops-renewing-lease-keeps-using-IP-address-11236.html
I actually have similar issues with my Belkin wireless router at home. My laptops and other wireless devices have no problems connecting or re-connecting but the Captivate just refuses to re-connect after the connection was terminated. Even after resetting the router, the phone just keeps trying to use the same IP address for some reason.
The only way I could get it to reconnect is to either reboot the phone or to remove the AP entry which is a pain especially if you have wireless passwords.
Hopefully someone with better insight into how Eclair and Froyo handles WiFi can come up with some fix.
more solutions?
I believe the new 2.2 firmware solves this issue. I too am at College and my captivate FAILS to actually access the internet through wifi unless I statically assigned the IP.
I just updated to Froyo and it connected instantly. I'll have to do more testing to make sure, but I think Samsung finally fixed it.
captivate wifi issue at school
i just got Galaxy S (Captivate) and wi-fi is giving trouble.
when i tried at a university campus, it gives error and says can't open and try again later. it is like, i get connected to the network, IP and DNS and everything is generated. But when i open browser to open a website, instead of taking me to login page it gives the above error.
here is what i get when i try to open a website.
'web page not available'. the page might be temporarily down or it may have been moved permanently to new address.
here are some suggestions:
- check to make sure device has signal and data connection. (I made sure it is connected to wifi)
- reload page later. (i tried after 5 mins, same result)
- view cached copy from google. (doesn't work either)
i am not able to understand why is this happening. i tried restarting the phone after connecting to wifi but no luck. any pointers?
Sounds like they use a portal system which requires logon and doesn't play nice with the Captivate's browser. Unfortunately many such portal systems are written poorly and I've even seen some that only work with Internet Explorer.
You could try a different browser on the Captivate. Dolphin allows spoofing assorted User Agents, which might help.
Hey guys, I have the same problem connecting to m school's network login page. It would say connected but the website always says cant be found. But the good news is that I found a way to connect to it manually! What you need is your captivate and friends iphone 4 or 3gs. First have use your friends iphone to connect to the wifi and then go into wifi settings. You should see 2 DNS address, Ip address, netmask (subnet mask) and router address. Now jot those addresses down except the ip address. Go to settings->wireless and network->Wi-Fi settings->now tap the bottom left button under the samsung logo and click advanced. Now check use static ip. Do not enter anything for your ip address just yet (we will do this last). Now enter router address into gateway, subnet mask into netmask, DNS1 to DNS1 and DNS2 to DNS2. ok when you are done click back and tap the network you want to connect to. Once you are connected jot down your ip address by taping the network once more. now go back to where the static ip was and input the ip address you just jot down into the ip address underneath use static ip. Disconnect and reconnect to the desired network. You may have to do this a few times or reboot your phone. This has been working for me so far around different buildings but with the same school network connection. I hope this helps cheers!
sremick said:
Sounds like they use a portal system which requires logon and doesn't play nice with the Captivate's browser. Unfortunately many such portal systems are written poorly and I've even seen some that only work with Internet Explorer.
You could try a different browser on the Captivate. Dolphin allows spoofing assorted User Agents, which might help.
Click to expand...
Click to collapse
Yeah, my school uses the Bradford dissovable agent. Funny thing is, some connections work perfectly, others not at all. Technically none should work, and sometimes I feel that maybe I should tell them that sometimes somehow it is possible to bypass the whole agent thing- but why rock the boat just yet
Does it need a proxy to work? If so, this app is amazing.
http://forum.xda-developers.com/showthread.php?t=766569
I figured it out a month ago, and it is actually petty easy. But you really have to change ip address manually, usually just the last number.
Sent from my SAMSUNG-SGH-I897 using XDA App

[Q] Need HELP rooting 1st gen droid version 2.2.1

I am wanting to root my 1st generation droid version 2.2.1 so I can use wireless tether. I have searched all over the web looking for a way to be able to do this. I have tried several methods all have not worked. I tried z4root. It installed on my phone but when went to root it (temp or permanently) the app just closed, I tried rebooting phone and doing this several times, but still didnt work.
Super One Click was another one I tried.
http://forum.xda-developers.com/showthread.php?t=803682
I downloaded this from the web to pc and then rooted phone through pc. It says phone was rooted, and it installs super user. I can enable wireless tether and connect my laptop to it, but it says limited connectivity and therefore cant access any web pages.
I am new to this whole rooting thing, so please could someone help me out.
davistech said:
I am wanting to root my 1st generation droid version 2.2.1 so I can use wireless tether. I have searched all over the web looking for a way to be able to do this. I have tried several methods all have not worked. I tried z4root. It installed on my phone but when went to root it (temp or permanently) the app just closed, I tried rebooting phone and doing this several times, but still didnt work.
Super One Click was another one I tried.
http://forum.xda-developers.com/showthread.php?t=803682
I downloaded this from the web to pc and then rooted phone through pc. It says phone was rooted, and it installs super user. I can enable wireless tether and connect my laptop to it, but it says limited connectivity and therefore cant access any web pages.
I am new to this whole rooting thing, so please could someone help me out.
Click to expand...
Click to collapse
I have rooted my mothers droid running FRG83D (2.2.1) with Super One Click without any problems. It sounds to me that the problem you are having is with your laptop network settings. I would say that your laptop network card is setup for a static ip and it needs changed to take an ip address from the phone.
If you are using windows vista or 7, open the start menu and type ncpa.cpl into the search box. Right-click on "wireless network connection" and go to "properties." Click on "Internet Protocol Version 4 (TCP/IPv4)" and then press "properties." If the boxes "Use the following IP address:" and "Use the following DNS server addresses:" are checked then you are setup for static ip, if they are grayed out you are setup for dynamic ip. If the they are grayed out you can stop reading this post because the rest won't help you.
If you are setup for static ip, you need to write down your IP address, subnet mask, default gateway, and DNS server information for future reference. To fix the problem with tethering you need to click the box "Obtain an IP address automatically" and "Obtain DNS server address automatically."
After you clicked on "Obtain an IP address automatically," a new tab next to "General" at the top of the screen appeared "Alternate Configuration." This is where you will have two options to choose from. When you click on the new tab you can then click the box for "User configured" and input the static ip information that you write down earlier. This is a great way to be able to connect to your static network and dynamic networks without having to do this every time, but the really big downside is that it will take 5 or more minutes every time to connect to you static network. It is up to you on what will work best for you, if you cant stand waiting 5 or more minutes each and every time you need to connect to your static network then just leave the "automatic private IP address" box checked.
I hope that this was what is causing you problems and you can now fix it. If it is the problem but you are still having trouble with it, send me a Private Message and I will help you.
I have the same phone and halfway through the loading to root it just quits have you had any solutions i would love to make my first generation droid with 2.21 a hot spot. please help if you can
First Generation Droid
I have the excact same problem halway through loading the program just shuts off! Have you got any help I would love to turn my droid into a hot spot!!!!!

Probable long shot - cisco wifi no internet

Probably a long shot with the lack of activity on this forum.
I have a cisco wifi access point on wpa-wpa2-tsk at work. It has a simple wpa key and no additional logins needed to connect.
Laptops and iphones connect fine to it with absolutely no problem.
However my desire connects but has 0 internet connectivity.
Any ideas on this? ive read alot of issues with getting through additional security authentications on other android devices but theres no further authentication or mac filtering on this hub yet theres no internet connevtivity.
Ive checked the Ips dns and gateways and it retrieves them all from the DCHP fine also.
Hoping anyone can shed some light - other wpa networks such as my home network work perfect - i dont have any access to this router config but as i said iphones work fine on it lol.
Thanks
Have you tried enabling "Best Wi-Fi performance" in the Advance settings within Wifi Settings?
indeed i have however i thought that was more of a signal power booster rather than anything else and the hub is on my desk and giving me a full signal (just no data connection).
Its funny the desire actualy holds the wifi conneciton at a greater distance than the iphone 4 yet cant access the internet rendering it useless lol.
i think this is a deep wifi driver issue.
wired
did you try change security level (eg only wpa, not wpa2 - or for testing: non)
My desireS works on wpa2 - but had problems with an win-phone in former times with wifi - and that helped...
Or did you lock any ports?
Tried to update the router-firmware? (that helped a friend with an iphone)
its a work router so unfortunatly i dont have that kind of access to it. I guess a firmware update or muddling about would work, but its frustrating that iphones connect fine and super duper android doesnt know what to do with it.
I dont expect a fix any time soon on this.
Here the same problem with using my desire on a speedtouch modem. Nothing worked I switched off the modem and turned it on again. It works very good now.
dbox2 said:
Here the same problem with using my desire on a speedtouch modem. Nothing worked I switched off the modem and turned it on again. It works very good now.
Click to expand...
Click to collapse
so is it working now on speedtouch? what did u do more than restarting the modem ? please
I have the same problem with my speedtouch and I did return the modem to Factory sittings. There was no passwords or anything, I did also disconnect all devices on the network and Nothing seems to work with me ( the same problem I got on 2.3 on my Desire HD) , so that give me a little hope in solving this problem by updating or downgrading
And Since no one manage to root the desire s (with s-on), that just leave no options for me right know :/
___
I did contact HTC care but still waiting their response
___
EDIT: HTC responded to my problem by simply asking my to "reboot the phone and trying again, if problem exists contact us again" .... Are they serious ??!!
I have a speedtouch modem also but no sucess with reseting it .
WiFi problem
Hi there,
I'm experiencing the same problems with my Speedtouch router at home while the routers at my office (Sitecom and some other brand) work fine.
Connection gets established, but no data will be transferred.
Before my update from Froyo to Gingerbread, all was fine...
Hope some solution will be found soon.
Regards,
Guys ..
I've just got one ( using speedtouch 585 )
what I did is:
1. connect to network, then go to the network sittings and use Fixed IP for the device u want
2. on the phone go to: sittings > wireless & N... > Wi-Fi settings > Advance
3. check " Use static IP " and fell in ur network infos
* IP address ( u can find it in your router or long-press to get ur network info from ur phone)
* Gateway : 192.168.1.254 ( I'm using this one from the link above " don't know way" )
* Netmask: 255.255.255.0
* DNS1 & DNS2 from ur ISP or u can find it in the router
4. Save then u can go online .. working so far everywhere including market and maps and should work with everything else
Hope it helped ( my original post HERE )

Got my GT7+ yesterday and have a couple questions. Brightness? WiFi?

Edit: This is the Galaxy Tab 7 Plus 4G w/ TMobile...
So far I am loving it. I have had a plethora of Android tablets, including the Galaxy Tab 10.1 (until yesterday), and the original 7" Tab. Here is an issue I have not run into thus far...
Issue 1: I like my brightness settings to be %100 all the time. I always (almost) have a power cable with me, so I'm not worried about the drain. I have the auto setting turned off as to keep it from adjusting on it's own. However, everytime I open the status menu with the brightness slider, it is down to about %90-%95. I can't get it to stay on full. Also, and even more annoying, every time I open the browser, the brightness drops to like %30'ish and I have to open the status menu and slide it back up. The browser is where I REALLY need the full brightness the most, and it's the biggest issue.
I noticed this out of the box, adjusted settings, nogo, so I factory reset, and same issue. This is leading me to believe this is just a setting or something I am missing. Any ideas?
Issue 2 (THE BIG ONE): This Tab 7+ can't see my work wifi. It connects to my wifi at home just fine (did last night at least), which is also WPA, but it doesn't even see the one at work. It acts like it isn't there. In fact, and this is probably important, it is not seeing any networks up here, and there are at least 10-15 that should be visible from my location in the building (all but a couple from other companies). My G2x (Android 2.3) is connected to my work wifi just fine, and it sees all the others around us, the the Tab 7+ right next to it sees none. I also turned on the wifi router on my phone, it will not see that one either. I've verified the wireless is enabled, as well as turning it off and on multiple times and many reboots, nogo... I need it to hit the wifi at work and home so it isn't sucking my 4G data, so this is a big issue for me.Any ideas? I'm at a loss...
Also, to answer before it's asked: Nope, it's not rooted. I may do this at some point (as I do most of my devices), but for the moment I want to leave it stock and not mess with it. These issues seem like they should be resolved/nonexistant in the stock ROM, so I shouldn't have to root to fix them. Please tell me if this is incorrect...
Thanks for any help, sorry for the long post...
(pardon typos, I'm at work and multitasking, no time to proofread)
on the brightness broweer tip. use a different browser. its a known issue that the stock browser automaticaly dims the screen.
otamctech said:
on the brightness broweer tip. use a different browser. its a known issue that the stock browser automaticaly dims the screen.
Click to expand...
Click to collapse
Thank you... You're right, it doesn't happen in Dolphin, however I am one of those weird people the really prefers the stock browser...
The biggest issue is the wifi not showing up. I am updating that issue with more info now...
what channel is the wireless network on? i had a similar problem on my windows laptop, it cannot see the wifi.. turned out that my wireless card(the driver actually) cannot see any wireless network beyond channel 12.. who knows you're having the same problem, might worth checking.
gingerboy92 said:
what channel is the wireless network on? i had a similar problem on my windows laptop, it cannot see the wifi.. turned out that my wireless card(the driver actually) cannot see any wireless network beyond channel 12.. who knows you're having the same problem, might worth checking.
Click to expand...
Click to collapse
Ours is on 6... Thanks though
for me it was the opposite, it could see my home wifi, but not my work.
only was to solve it was to setup a static ip at work for the GT7...
I called samsung, they said its a problem with some routers. No eta on fix other than static IP.
Shftup said:
for me it was the opposite, it could see my home wifi, but not my work.
only was to solve it was to setup a static ip at work for the GT7...
I called samsung, they said its a problem with some routers. No eta on fix other than static IP.
Click to expand...
Click to collapse
........
Just to chime in - I also have the same problem connecting to my work wireless network but I think because it uses a SEPARATE authentication scheme.
The way my office WLAN work is like this:
1). Connect to the WLAN with SSID "Office", no encryption password required
2). Once the Tab is connected, it WILL receive an IP address
3). Open up a browser (Dolphin, etc.) and try to go to any website (Google, etc.)
4). Instead of going to the website I typed in in no. 3, an authentication page will show up
5). I need to enter my Windows AD account and password
6). If its successful, then I can start browsing the Internet (but not going to the Internal network, that requires VPN access).
Step 3 is where the Tab FAILED to do so. It just doesn't want to get redirected to the authentication page.
lanwarrior said:
Just to chime in - I also have the same problem connecting to my work wireless network but I think because it uses a SEPARATE authentication scheme.
The way my office WLAN work is like this:
1). Connect to the WLAN with SSID "Office", no encryption password required
2). Once the Tab is connected, it WILL receive an IP address
3). Open up a browser (Dolphin, etc.) and try to go to any website (Google, etc.)
4). Instead of going to the website I typed in in no. 3, an authentication page will show up
5). I need to enter my Windows AD account and password
6). If its successful, then I can start browsing the Internet (but not going to the Internal network, that requires VPN access).
Step 3 is where the Tab FAILED to do so. It just doesn't want to get redirected to the authentication page.
Click to expand...
Click to collapse
Yep, same way for me at work. OP did you try to manually add the wireless info vs letting the tab "find" the access point?
lanwarrior said:
Just to chime in - I also have the same problem connecting to my work wireless network but I think because it uses a SEPARATE authentication scheme.
The way my office WLAN work is like this:
1). Connect to the WLAN with SSID "Office", no encryption password required
2). Once the Tab is connected, it WILL receive an IP address
3). Open up a browser (Dolphin, etc.) and try to go to any website (Google, etc.)
4). Instead of going to the website I typed in in no. 3, an authentication page will show up
5). I need to enter my Windows AD account and password
6). If its successful, then I can start browsing the Internet (but not going to the Internal network, that requires VPN access).
Step 3 is where the Tab FAILED to do so. It just doesn't want to get redirected to the authentication page.
Click to expand...
Click to collapse
One of the ones we have at work is the same, but not the one I primarily use. That is my backup lol...
otamctech said:
Yep, same way for me at work. OP did you try to manually add the wireless info vs letting the tab "find" the access point?
Click to expand...
Click to collapse
I did, nogo...
Also, here is a strange thing. About 2 hours ago it notified me there were wireless networks in range, and then showed me 2 random networks from another office. Suddenly, it saw nothing again. Then about 5 minutes ago, while I was in the bathroom ( ), it suddenly showed me ALL of the surrounding networks. Yay! I tried to connect to the one I use, it took my password, but never even attempted to connect. Then, they are gone. Now it doesn't see them.
What. The. Fuuuudge.

Smartphone and laptop wifi limited connectivity - problem solved

Dear All,
I feel excited to share this information with you.
Till last week i was frustrated with wifi limited connectivity problem both in my laptop and in my smartphone xperia z2.
In your smartphone after lollipop update wifi sometiimes shows exclamatory symbol and the internet wont work.
For those who like to get rid of this frustration please follow these steps.
1. Type 192.168.1.1 in your browser and enter your MODEM username and password. Mostly the default username and password would be "admin". Recommended to connect your modem through LAN cable until this process. Try avoiding wifi.
2. Search for internet in your modem configuration
3. Then scroll down and search for "WPA-PSK/WPA2-PSK Mixed Mode".
4. Search for "Encryption". By default the encryption will be set to TKIP/AES.
5. Change it to TKIP and save it..
6. You are done. Turn off your modem for 10 seconds and switch it ON. Now you can connect with your wifi
This limited connectivity problem never happened to me again after changing the encryption. :good:
Note :
The above said steps may vary depending on your modem. Please change your encryption thats the point here.
AES is the latest encryption for WPA 2 mode and TKIP for WPA mode.
I am a newbie here. I am sorry if my steps doesnt help you. I hope someone will be benefitted.

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