My nexus 5 repeatedly going to silent mode - Nexus 5 Q&A, Help & Troubleshooting

Hi
My nexus 5 running into issues again. .
It automatically goes to silent mode. After increasing the volume again it goes back to silent mode.
I can see the volume bar decreasing from full to vibration in front my eyes.
Also sometimes the power button won't work for sometime.
If I tried to reboot, it automatically goes into recovery mode without pressing any combination of keys.
Once I press volume button it goes into one of the recovery settings and gives a message NO COMMAND
After multiple hits of power button or some combination will boot the phone into safe mode sometimes..
Now I am stuck with its issue of automatically turns into vibration mode.
I am worried to reboot bcause it may stuck in recovery.
Any solution...
I used to have this issue in lollipop and got fixed in marshmallow..
But recent patch fix update in December gives the problem again. .
Please someone help or forward to a thread which helps to clear this problem,m

Sounds like you may have a sticky power and volume button.
Maybe open up the phone and swab around the buttons with a bit of alcohol, then rapidly press and release the buttons using slightly more pressure than normal. Not too much pressure though.

Related

[APP][4.2+]Ringer Mode Lock - volume buttons fix

This application blocks the ringer mode to avoid changing the mode when the phone is locked (screen on)
this is a workaround for the following strange behavior / bug on stock android 4.2+:
Note: my phone uses a pattern to unlock screen.
- Steps to reproduce the problem.
1.Lock the phone, and light the screen with power button.
2.Long press power button until the power off menu appears.
3.Press the power button to close the screen.
- What happened.
4.After that, every time the screen is lighted (but not unlocked), press the volume keys can change the volume though no music is playing at all.
The volume keys keep working each time I turn on the screen without unlocking, and it is back to normal when I unlock the phone use the unlock pattern and lock again.
- What you think the correct behavior should be.
The volume keys should not work at all when the phone is showing lock screen, it has accidentally muted my phone and led to missed calls. This is worse than power off menu it self. Since power off menu only appears with long press, but when ever the menu appears once, the volume keys work every time until I re-lock the phone.
And also I don't think the power off menu should appear by long pressing during locking state, since it is quite possible that the power button can be long pressed even in my pocket during taking the phone in or out.
P.S. When the phone is rebooted and went into lock screen the first time, the volume keys will work on lock screen without the necessity of showing the power-off menu.
- Device
GSM Galaxy Nexus (yakju)
Unrooted Android 4.2 (factory image)
https://code.google.com/p/android/issues/detail?id=39828
https://code.google.com/p/android/issues/detail?id=39706
https://code.google.com/p/android/issues/detail?id=40522
Click to expand...
Click to collapse
Play Store Link:
Ringer Mode Lock
added steps to reproduce the problem and fix same bugs
Thank you, good job keep working on it

[Q] Nexus 5 (KitKat 4.4.2) is Stuck in Safe Mode

After I restarted my Nexus 5 (Kitkat 4.4.2) phone after a flight yesterday, it only starts in "Safe Mode."
On the boot screen, I cannot select any other option by hitting "volume down" button (default selection is 1st in the list). Also, once the phone starts, the "volume down" button doesn't work. Therefore, I am thinking my "volume up" button is stuck. Which explains why the phone doesn't start in normal mode and gives me the boot screen (On/off switch with volume-up button).
To my surprise, once my phone starts I noticed following behavior.
(1) Pressed volume up button. On screen volume slider shows up and volume goes to max.
(2) I decreased the volume via "on screen" slider (not through volume down button).
(3) If volume up button was "stuck," as I thought, as soon as I let go the slider on the screen, volume should start increasing again. But it doesn't. Therefore, I am guessing, it might not be a button hardware issue.
Note: I tried the aforementioned three steps with my wife's Nexus 5 and on Nexus 7 by continuously holding down the volume up button. In step-3, as I expect, volume does start going up, as soon as I release the slider on screen.
Any help is appreciated. Thank you very much.
AbstractDuc said:
After I restarted my Nexus 5 (Kitkat 4.4.2) phone after a flight yesterday, it only starts in "Safe Mode."
On the boot screen, I cannot select any other option by hitting "volume down" button (default selection is 1st in the list). Also, once the phone starts, the "volume down" button doesn't work. Therefore, I am thinking my "volume up" button is stuck. Which explains why the phone doesn't start in normal mode and gives me the boot screen (On/off switch with volume-up button).
To my surprise, once my phone starts I noticed following behavior.
(1) Pressed volume up button. On screen volume slider shows up and volume goes to max.
(2) I decreased the volume via "on screen" slider (not through volume down button).
(3) If volume up button was "stuck," as I thought, as soon as I let go the slider on the screen, volume should start increasing again. But it doesn't. Therefore, I am guessing, it might not be a button hardware issue.
Note: I tried the aforementioned three steps with my wife's Nexus 5 and on Nexus 7 by continuously holding down the volume up button. In step-3, as I expect, volume does start going up, as soon as I release the slider on screen.
Any help is appreciated. Thank you very much.
Click to expand...
Click to collapse
I would test this by (backing up ROM first) flashing another ROM (maybe stock based) and test to see if issue persists. If not problem anymore, then it was ROM/software issue, try reflashing stock/ROM currently on to fix issue. If you flash and problem persists, then probably a hardware issue that may have to be returned for exchange through Google.
RevelationOmega said:
I would test this by (backing up ROM first) flashing another ROM (maybe stock based) and test to see if issue persists. If not problem anymore, then it was ROM/software issue, try reflashing stock/ROM currently on to fix issue. If you flash and problem persists, then probably a hardware issue that may have to be returned for exchange through Google.
Click to expand...
Click to collapse
I did the factory reset. Unfortunately, it did not work.
Since I will not be able to select options via volume up/down button on the Bootloader screen, I am not sure whether I can flash another ROM.
AbstractDuc said:
I did the factory reset. Unfortunately, it did not work.
Since I will not be able to select options via volume up/down button on the Bootloader screen, I am not sure whether I can flash another ROM.
Click to expand...
Click to collapse
Try Flashify or Mobile Odin to flash a touch based recovery (ie. clockworkmod with touch option .img file from website or TWRP) and boot to recovery via the app (ie CWM app boot to recovery or the goo manager app, which ever recovery you install). That should allow you to flash and avoid the need to use the volume keys.
RevelationOmega said:
Try Flashify or Mobile Odin to flash a touch based recovery (ie. clockworkmod with touch option .img file from website or TWRP) and boot to recovery via the app (ie CWM app boot to recovery or the goo manager app, which ever recovery you install). That should allow you to flash and avoid the need to use the volume keys.
Click to expand...
Click to collapse
This sounded a bit out of my comfort zone, so I called Google and explained the issue. Google is replacing my phone.
The call took less than 3 minutes. I received an email within 2 minutes with a link to place a replacement order, along with documents for returning old phone. Since I can return my phone after I receive a new one, I will not have any downtime.
Thank you for your help, RevelationOmega.
Very welcome. Good luck with new phone.
The end is near, into the Nexus we go!
Nexus 5 - Cataclysm - ART - Franco
Don't Forget to Hit the Thanks if I Helped!
I had the same problem with my Nexus 5 and while looking for a solution stumbled on this post. I took a flight from sea level to a place about 2km above sea level and the volume bar on the phone got stuck. This seemed to lead to the phone automatically going into safe mode, with no way of getting out. On the flight back the start button seemed to also get stuck. I thought I would have to replace the phone cause in my experience trying to get these things fixed is not worth the effort. Much to my relief a few hours after I returned home the phone fixed itself. Oddly enough I had been suspecting that the malfunction had something to do with the change in air pressure, and seemed to be confirmed. I wonder if for some reason, maybe a design flaw, there are tiny air pockets in the phone that cause this problem. Anyway, won't be taking this phone travelling again, but I'm relieved it fixed itself... Hope this helps someone and the manufacturer corrects the flaws that would cause this, cause otherwise it's an awesome phone!

Volume panel bug

Hi!
I have this bug with my OnePlus One. When I press volume up or down, the usual volume panel doesn't appear and requires a reboot to work again. This happens around two times a day. If I press both up and down buttons, I can turn the phone on vibrating mode and back to normal. Really annoys me to have to reboot phone to change volume level.
Anyone having this bug?
Aksuli said:
Hi!
I have this bug with my OnePlus One. When I press volume up or down, the usual volume panel doesn't appear and requires a reboot to work again. This happens around two times a day. If I press both up and down buttons, I can turn the phone on vibrating mode and back to normal. Really annoys me to have to reboot phone to change volume level.
Anyone having this bug?
Click to expand...
Click to collapse
I'm having a similar problem with the sound. It doesn't make the beeping sound when I increase or decrease the volume, so it's difficult to know the volume level unless i'm on a call or open the settings. Also the haptic feedback has stopped working even though it's enabled. Still had the same problem after restarting.

Help sm-g955u screen wont light up after it wakes

First of all I appreciate any and all help on this matter. My problem is simple yet the solution escapes me. My phone starts up fine works fine and there are no problems....until I wake it up from sleep. The phone itself comes on and I can tell that the screen wakes up, but there's no blacklight, just a very dark home screen. So far the only annoying thing i have to do is reset it and it works fine again....until it goes back to sleep. I guess my question is, is this an issue that can be resolved (software). Or is it unfixable without screen replacement (hardware).
You need to test a few things beforehand.
Does it only produce this issue if the screen times out, or by manually pressing the power key to turn the screen off, or both?
Does the screen appear dim when you wake it up via the power button, hard pressing the home button to wake, or using your fingerprint scanner to turn on and unlock your device or a combination of those listed?
I would try safe mode.
You can boot into safe mode by following the below instructions:
1. Power off your device in question
2. Press and hold the power button to turn on the phone
3. When the Samsung logo disappears, release the power key and press and hold the volume down key
4. Continue holding the volume down key until the phone has finished restarting
5. You should now be in safe mode and can verify by looking in the bottom left of the screen for text that states you're in safe mode
After you have successfully booted into safe mode you need to allow your screen to turn off manually, automatically, or both(whichever results in a dim screen when normally booted up) when testing the below steps.
Turn your screen on via the power button and see if the issue remains.
Turn your screen on via the hard press to wake home button (not sure if this is available from safe mode, but worth a try) and see if the issue remains.
Turn your screen on via the fingerprint sensor (not sure if this works from safe mode either) and see if the issue remains.
If all successfully turn on the screen with normal brightness then I would say it's more than likely NOT a hardware issue. If one or the other does not produce normal screen brightness then it's more than likely hardware. If all result in a dim screen then it could be either hardware or corrupt software.
Outbreak444 said:
You need to test a few things beforehand.
Does it only produce this issue if the screen times out, or by manually pressing the power key to turn the screen off, or both?
Does the screen appear dim when you wake it up via the power button, hard pressing the home button to wake, or using your fingerprint scanner to turn on and unlock your device or a combination of those listed?
I would try safe mode.
You can boot into safe mode by following the below instructions:
1. Power off your device in question
2. Press and hold the power button to turn on the phone
3. When the Samsung logo disappears, release the power key and press and hold the volume down key
4. Continue holding the volume down key until the phone has finished restarting
5. You should now be in safe mode and can verify by looking in the bottom left of the screen for text that states you're in safe mode
After you have successfully booted into safe mode you need to allow your screen to turn off manually, automatically, or both(whichever results in a dim screen when normally booted up) when testing the below steps.
Turn your screen on via the power button and see if the issue remains.
Turn your screen on via the hard press to wake home button (not sure if this is available from safe mode, but worth a try) and see if the issue remains.
Turn your screen on via the fingerprint sensor (not sure if this works from safe mode either) and see if the issue remains.
If all successfully turn on the screen with normal brightness then I would say it's more than likely NOT a hardware issue. If one or the other does not produce normal screen brightness then it's more than likely hardware. If all result in a dim screen then it could be either hardware or corrupt software.
Click to expand...
Click to collapse
The problem is reproduced irregardless of the method used to put the phone to sleep. I will give it a try in safe mode tonight. I also wanted to add that randomly the screen will power on normally but never on the first wake attempt.
[email protected] said:
The problem is reproduced irregardless of the method used to put the phone to sleep. I will give it a try in safe mode tonight. I also wanted to add that randomly the screen will power on normally but never on the first wake attempt.
Click to expand...
Click to collapse
Let me know the results of safe mode once you have tried that.
Outbreak444 said:
Let me know the results of safe mode once you have tried that.
Click to expand...
Click to collapse
It still reproduces the problem in safe mode. i tried to wake it with the power button, home buttonand the fingerprint sensor... also under forced sleep mode and letting it time out itself.
[email protected] said:
It still reproduces the problem in safe mode. i tried to wake it with the power button, home buttonand the fingerprint sensor... also under forced sleep mode and letting it time out itself.
Click to expand...
Click to collapse
At this point, it's more than likely hardware but because it's intermittent you could try using Odin to flash firmware. I would advise you to look to the appropriate forum for instructions. And as always, if you have the ability then backup the data you wish to keep, do it prior to flashing the software.
Outbreak444 said:
At this point, it's more than likely hardware but because it's intermittent you could try using Odin to flash firmware. I would advise you to look to the appropriate forum for instructions. And as always, if you have the ability then backup the data you wish to keep, do it prior to flashing the software.
Click to expand...
Click to collapse
Well I figured it out. there was damage to the sensor that determines how light or dark it is. If I cover the top part of the screen with my finger then wake the device, it comes on every time. I hope this helps other people out in the future.
[email protected] said:
Well I figured it out. there was damage to the sensor that determines how light or dark it is. If I cover the top part of the screen with my finger then wake the device, it comes on every time. I hope this helps other people out in the future.
Click to expand...
Click to collapse
Try this then:
Under display settings turn off "Block accidental touches"
See if that results in not having to block your sensor every time.
**Edit**
By the way, glad you figured it out.

Cannot enter download mode / bootloader with broken power button

I have a really big issue. After attempting to get into recovery mode with my S7 which has a broken power button due to water damage it tried to install a system update despite I didn't perform any update and now it shows no command and kicks me into recovery mode but I cannot choose any option because my power button is broken.
I've also tried holding Volume Down + Home Button but when entering download mode I cannot proceed when pressing Volume Up. Nothing happens and I can only get out of there when holding Volume Down for 5-10 seconds and the the first mentioned thing happens again. Is there anything I can do without replacing the damaged part?
Take your back panel off and try fixing your power key manually. However taking your back panel off will remove your IP68 water resistance.
Wattsensi said:
Take your back panel off and try fixing your power key manually. However taking your back panel off will remove your IP68 water resistance.
Click to expand...
Click to collapse
The back panel has already been replaced once (but improperly) by the previous owner and it already has a tiny gap at the top of the phone, so no water resistance anymore. I'll try it out when I can. Thx for your answer
LNCRFT said:
I have a really big issue. After attempting to get into recovery mode with my S7 which has a broken power button due to water damage it tried to install a system update despite I didn't perform any update and now it shows no command and kicks me into recovery mode but I cannot choose any option because my power button is broken.
I've also tried holding Volume Down + Home Button but when entering download mode I cannot proceed when pressing Volume Up. Nothing happens and I can only get out of there when holding Volume Down for 5-10 seconds and the the first mentioned thing happens again. Is there anything I can do without replacing the damaged part?
Click to expand...
Click to collapse
I've the same problem, but it happened after my S7 turned off because the battery reached 0% (I was sleeping).
My power button is also broken, and volume up doesnt work in download mode, but it was working fine in Android.

Categories

Resources