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Fingerprint sensor

I haven't seen any real review of the fingerprint sensor - only comments about the position on the screen.
Since there is no face or iris detection like on the Note 9, the fingerprint sensor will have to be pretty good.
Any ideas about this?
Edit: I just found one review that says there is face detection, which is a relief if it's true. I definitely saw one report that said there was only the fingerprint, so I'm now hoping that was wrong.. https://www.youtube.com/watch?v=wlMMXKKyfu4

RR-99 said:
I haven't seen any real review of the fingerprint sensor - only comments about the position on the screen.
Since there is no face or iris detection like on the Note 9, the fingerprint sensor will have to be pretty good.
Any ideas about this?
Edit: I just found one review that says there is face detection, which is a relief if it's true. I definitely saw one report that said there was only the fingerprint, so I'm now hoping that was wrong..
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Well i hope they have improved the under screen scanner from the S10 plus because it was garbage. I actually sold my s10 plus because it was so unreliable.
There is face unlock but if it works like the s10 plus it is not secure and can be spoofed with a picture of yourself. I didnt use that feature due to this on the S10 plus and since the fingerprint scanner was trash ended up using a pin/pattern.
I didnt spend $1500 on a 2019 device to use old unlock tech lim
Iike like that.
They should have brought back the retina scanner to secure the face unlock

About 11:30 in you'll see the fingerprint sensor test. Appears flawless according to Unbox Therapy. Most people who had issues with the S10 fingerprint sensor had those issues due to the screen protectors they were using, even though they blame the phone.
https://www.youtube.com/watch?v=SIn1mbgBhww

Semantics said:
About 11:30 in you'll see the fingerprint sensor test. Appears flawless according to Unbox Therapy. Most people who had issues with the S10 fingerprint sensor had those issues due to the screen protectors they were using, even though they blame the phone.
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I was using the factory installed screen protector on my S10 plus and the scanner was still terribly unreliable.
And Lew was not unlocking from a black screen in that video either which made a big difference on my s10 plus.
If i hit the power button to view the lock screen then unlocked it was more reliable but from a locked black screen it was less than 50% reliable.

force70 said:
I was using the factory installed screen protector on my S10 plus and the scanner was still terribly unreliable.
And Lew was not unlocking from a black screen in that video either which made a big difference on my s10 plus.
If i hit the power button to view the lock screen then unlocked it was more reliable but from a locked black screen it was less than 50% reliable.
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I still think it had something to do with the Samsung screen protectors too, even though they claimed they were designed for that purpose. I do not use a screen protector at all. If anything happens to my screen it costs me 29 bucks to get a new one so I generally don't have any sensitivity issues.

Semantics said:
I still think it had something to do with the Samsung screen protectors too, even though they claimed they were designed for that purpose. I do not use a screen protector at all. If anything happens to my screen it costs me 29 bucks to get a new one so I generally don't have any sensitivity issues.
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It will cost me alot more than that to replace my screen here in Canada!

Semantics said:
I still think it had something to do with the Samsung screen protectors too, even though they claimed they were designed for that purpose. I do not use a screen protector at all. If anything happens to my screen it costs me 29 bucks to get a new one so I generally don't have any sensitivity issues.
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How do you get a $29 screen replacement?

jejb said:
How do you get a $29 screen replacement?
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Verizon insurance for 13 bucks a month. Unlimited screen repair on supported devices.

Semantics said:
Verizon insurance for 13 bucks a month. Unlimited screen repair on supported devices.
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I wish we had that here,i can get device protection from rogers but it has a deductible each time and its over 100

Semantics said:
Verizon insurance for 13 bucks a month. Unlimited screen repair on supported devices.
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Ah, gotcha'. When I look at that, though, I also add in the $13 a month for a total cost of $341 over 2 years, including one screen replacement. Not saying it's a ripoff or anything. I have used my insurance and was glad to have it. I just like to look at the total cost.

Many thanks for the link to that review, it puts my mind at rest.
I don't use screen protectors because I always use use a folding case - never broken a screen yet.

Face unlocking is there. But I believe it uses just the camera no special sensor. I presume

pbp123454321 said:
Face unlocking is there. But I believe it uses just the camera no special sensor. I presume
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Yes so not secure at all like the S10 plus..totally useless.
They really should have left the retina scanner on the newer stuff....losing that is a problem.

force70 said:
Yes so not secure at all like the S10 plus..totally useless.
They really should have left the retina scanner on the newer stuff....losing that is a problem.
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I totally agree! I even think note 9 was hands down the best true note phone the made.

The ultrasonic FP sensor is not an improved one or 2nd gen. or something, it's the same one used in the s10 series, now placed up.

pbp123454321 said:
I totally agree! I even think note 9 was hands down the best true note phone the made.
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Yes, I agree with you. I went from a nexus with it in the back as well, then the moto fingerprint reader at the base in the front to the back, and now it's going to the front again. I'm 80% sure I've disliked each transition but thelis iteration makes me the most nervous. The only thing I like about Apple is the Face ID as it's very quick. Though I don't like having my phone unlocked each time I pull it out. Plus, my work has strict security rules for keeping locked.

Virgo_Guy said:
The ultrasonic FP sensor is not an improved one or 2nd gen. or something, it's the same one used in the s10 series, now placed up.
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Well thats not good because it sucked on the S10 plus and is the main reason i got rid of it.
I could have a very short stay on the Note 10 plus if it is as bad....unfortunate since its an amazing device but being able to reliably and consistently unlock your device on the 1st attempt is a basic feature.

zedwards said:
Yes, I agree with you. I went from a nexus with it in the back as well, then the moto fingerprint reader at the base in the front to the back, and now it's going to the front again. I'm 80% sure I've disliked each transition but thelis iteration makes me the most nervous. The only thing I like about Apple is the Face ID as it's very quick. Though I don't like having my phone unlocked each time I pull it out. Plus, my work has strict security rules for keeping locked.
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Business requires it to be locked?? Omg remember the nexus with the stars back, was totally ahead of its time! I loved it. I'm actually getting use to the fingerprint and face unlock of the note, has tons of settings, and not to let it unlock after recognizing the face

pbp123454321 said:
Business requires it to be locked?? Omg remember the nexus with the stars back, was totally ahead of its time! I loved it. I'm actually getting use to the fingerprint and face unlock of the note, has tons of settings, and not to let it unlock after recognizing the face
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Yes, in order for me to have work email on my phone, corporate security policy requires using a pin with 7 numbers/letters and not just 4, or using a fingerprint reader, but no face unlock. Fun stuff.
Nexus had such a great fp reader! Was pretty responsive and the same place as the note 9. Will need to get used to maybe using my thumb now?

zedwards said:
Yes, in order for me to have work email on my phone, corporate security policy requires using a pin with 7 numbers/letters and not just 4, or using a fingerprint reader, but no face unlock. Fun stuff.
Nexus had such a great fp reader! Was pretty responsive and the same place as the note 9. Will need to get used to maybe using my thumb now?
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Oh wow, what secrets do u have on your phone lol. I'm talking about the nexus 4 but ur right! I had the 5x and loved it !! The gestures too felt so intuitive not a gimmick.. I'm use to it already. Took like 2 days lol. I wish the punch hole was in the corner tho. But it is what it be

Terrible fingerpring reader

The fingerprint reader on my Note 10+ is terrible!
It often doesn't recognise 4 or 5 attempts in a row, then locking me out from further biometrical login and I have to use my PIN to get into my phone.
I was kind of expecting for this forum to be full of this problem. Is it only me then?

naujoks said:
The fingerprint reader on my Note 10+ is terrible!
It often doesn't recognise 4 or 5 attempts in a row, then locking me out from further biometrical login and I have to use my PIN to get into my phone.
I was kind of expecting for this forum to be full of this problem. Is it only me then?
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Update to Official Android 10 , and re-write your review after doing that ! :good:
Also look arround for threads regarding some tricks to get a "beter" fingerprint registration

I am on Android 10 already.
It already starts when registering a fingerprint. It constantly says "Press a little harder" when I'm already pressing my thumb right through the screen.
It got that bad after Samsung published the update after people found out their ****ty fingerprint sensor can be fooled by having a screen protector on.
Since then, my fingerprint sensor has been pretty much all but useless.

Your not alone its crappy they should of kept it on the back

im very dissapointed with that fingerprint sensor on my predecessor p30 pro is it shame.. slow and inaccurate, maybe This is due to plastic foil but thats Thinnest foil What ever exists

It only works well if your fingers are little moisturized. Otherwise, it failed often

Yep, I have dry skin and that makes it extremely difficult for the scanner.

magichoward said:
Your not alone its crappy they should of kept it on the back
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Man honestly I wish they would have put the scanner in the power button like on th Huawei mate30 pro

Yes it's rubbish. Worst fingerpront scanner on any phone I've owned. The poor scanner, dropped calls and scrolling issues stop this phone from being 10/10. All very big problems too. I would have kept my Note 8 and not bought this phone had I known.

I just don't use it, lol. Actually I don't use any lock screen at all, not even swipe. I find them annoying. I hide all my stuff in Termux which the average user or theif wouldn't think to look, or even know what they are looking at, lol. I could always lock it or erase it remotely with a few clicks on Google. As long as it's turned on and connected to the internet.

Try this

Register 2 fingerprints only for the same finger with many angles as you can,its worked well for me

I've stopped using the fingerprint scanner altogether and now use facial recognitiong (quick) which works flawlessly.

SM-N9860 HK Version - any issues with Fingerprint scanner with factory protector

So we get the screen - protector pre-installed, and this is my 1st ever fingerprint ( under the skin ) phone
I cannot make it work perfectly as well
it takes for it to recognize it for registration
I even followed the tip where I make 2 fingerprints of the same thumb
I look at videos where ppl are touching it gently
I have to press hard if it works but most times, it doesnt recognize and I have to sorta try few angles beofe I do this
Is it because of screen protector?
Any help, tips please and if anyone can show me how their works coz I swear I am having issues

this is my 3rd sammy with the screen scanner...they work so so with the factory screen protector (this one has been the best out of s10 plus, note 10 plus) but they work way better if you remove it.
of course then your screen is vulnerable but that's the choice pretty much.
im using my note 9 today and much prefer the scanner on the back still lol

Finger print is a hit or miss for me and I don't have a screen protector ??*

inningsdefeat500 said:
So we get the screen - protector pre-installed, and this is my 1st ever fingerprint ( under the skin ) phone
I cannot make it work perfectly as well
it takes for it to recognize it for registration
I even followed the tip where I make 2 fingerprints of the same thumb
I look at videos where ppl are touching it gently
I have to press hard if it works but most times, it doesnt recognize and I have to sorta try few angles beofe I do this
Is it because of screen protector?
Any help, tips please and if anyone can show me how their works coz I swear I am having issues
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It works very well for me. Not ideal but really well with the built-in screen protector.
There is one hack to make biometrics work faster - go to Optimise Battery Usage permissions and untick the com.samsung.android.biometrics entry. This will allow biometrics service to always work and will improve biometrics response time greatly.

It works, like on n10 before it. Not as good and fast as one on one plus 8 pro which I had before but it works. Best advice is to buy gearfit 2 pro or some from active watches and make it as a trusted device
Sent from my SM-N9860 using Tapatalk

VirtualWaver said:
It works very well for me. Not ideal but really well with the built-in screen protector.
There is one hack to make biometrics work faster - go to Optimise Battery Usage permissions and untick the com.samsung.android.biometrics entry. This will allow biometrics service to always work and will improve biometrics response time greatly.
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Didn't feel a difference from this.

UK, Sim free handset, already tried the register the same finger twice and wasn't helping. Now got one finger four times but still the same issue. It fails so often that sometimes it goes over the 5 allowable attempts, or is just very slow, and also needs a harder press that my previous Notes.
It still has factory screen protector on.
Any suggestions?
And how do you find the "Optimise Battery Usage permissions and untick the com.samsung.android.biometrics"
Thanks.

Try to learn to use face unlock (I'm on same path jow)...fp on S and N samsung devices is terrable! I had one plus 8 pro one month and after optical reader, this ultrasonic is disaster [emoji849]
Sent from my SM-N9860 using Tapatalk

Proday said:
Try to learn to use face unlock (I'm on same path jow)...fp on S and N samsung devices is terrable! I had one plus 8 pro one month and after optical reader, this ultrasonic is disaster [emoji849]
Sent from my SM-N9860 using Tapatalk
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Working great on S20U and N20U here
Register same fingerprint 2-3 times
Disable Battery optimisation for Biometrics
Disable Unlock Animation
Enable Increase Touch Sensitivity
Both phones unlock with FP with hardly even a touch

Mby if you work in office and have perfect hands (fingers). For people that works at a construction yard this is a no go (have s20 and n20 ultra 5g right now with me)!
Sent from my SM-G9810 using Tapatalk

Proday said:
Mby if you work in office and have perfect hands (fingers). For people that works at a construction yard this is a no go (have s20 and n20 ultra 5g right now with me)!
Sent from my SM-G9810 using Tapatalk
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Well yea, if your fingerprints are a mess then a fingerprint reader isn't going to read them very well, kinda obvious?

*Detection* said:
Well yea, if your fingerprints are a mess then a fingerprint reader isn't going to read them very well, kinda obvious?
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As I sad, on One plus 8 pro fp works like a charm (I had a few weeks even samsung s10 lite; for a miles better than this samsung flagships)!
Sent from my SM-N9860 using Tapatalk

proximity sensor issues?

Hi. have any of you noticed issues with proximity sensors? im talking about situation where on calling someone on any app screen goes black and cant even be woken up with power key or anything. it lights up automatically when the other person/your caller hangs on call. like the phone is thinking its next to head even though its not.
i have tested with some app from playstore to check if the sensor is ok, and seems like it is working properly.
is there a hardware sensor on this phone? where is it located? is there an ability to fix it? is it software issue? anyone else experiencing it? is there a way to always wake up screen with power key?

It's an issue with pocket mode. I had to send my 8T back and got a refund because of it. The phone would lock me out and not let me do anything also happened when I'm on a call. Turn off pocket mode and check to see if that fixes it. I didn't want to have to turn off an essential feature of the phone to fix something that shouldn't have been an issue in the first place so I sent mine back. Luckily I noticed it within the 15 day return period. Got a refund and bought another 8T. This new one works great

Really sad to hear about your issues with the proximity sensor. This is the exact reason why I sent my Galaxy S20 FE back! I was not having the problems with the screen itself like so many others were/are...but I like to use double tap to wake (used it for years now) and every time I pulled the FE out of my pocket the screen was ON with multiple taps being entered all over the place. What a mess! I blame everyone, and I mean EVERYONE who has called, and keeps calling for smaller BEZELS! What is wrong with a little bezel on the top where all the necessary sensors (including the selfie camera) can be housed? Does anyone like it when their phone malfunctions because their proximity sensor is crap, or that it is virtual and virtually does NOT WORK? Does anyone LIKE the look of a NOTCH, or a PUNCH HOLE in comparison to having an unblemished screen??? So many things have become basically intolerable because of stupid, useless changes in these necessary tools. I hope that someone besides Sony will see the light and return to what is practical for the functioning of our phones. Rant over...for now...and I hate to say it but my 8T is functioning properly. So whatever way they have implemented pocket mode...it is working for me, and this makes me very happy. I truly hope you can get your issues resolved one way or another!

raszop said:
Hi. have any of you noticed issues with proximity sensors? im talking about situation where on calling someone on any app screen goes black and cant even be woken up with power key or anything. it lights up automatically when the other person/your caller hangs on call. like the phone is thinking its next to head even though its not.
i have tested with some app from playstore to check if the sensor is ok, and seems like it is working properly.
is there a hardware sensor on this phone? where is it located? is there an ability to fix it? is it software issue? anyone else experiencing it? is there a way to always wake up screen with power key?
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I personally have not had this issue, even with pocket mode enabled. The sensor works a lot better than the one in the 7 Pro. I'm not sure where the sensor is on the 8T, but on the 7 Pro it's actually under the display and I guess that was OnePlus' first attempt at under-display sensors, so the auto-brightness was always a little janky as well. The 8T's seems to work much, much better...at least on my phone & my girl's.
Do you perhaps have a screen protector thar might be slightly misaligned and therefore maybe covering the sensor, or perhaps a large case on the phone? I'm just spit-balling here, trying to think of anything that could possibly cause this.
Regardless, it's still dumb that you're facing this.
Sent from my OnePlus 8T using XDA Labs

I have only found that the sensor is very sensitive as it is up next to the earpiece and tends to collect dust there and this leads to the sensor thinking the phone is in the pocket (or on the ear). Just clean the dust

just wanted to let you know i returned this ****.
i am with oneplus from 6t, up to 7t and now i ordered 8t. this company makes worse and worse devices each year. compared to 7t the camera is worse, speakers are worse too.. and these proximity sensor issues, which apparently are with onepluses since 7. damn, never again oneplus, such a crap b-brand. and even sadder is the approach of people praising it for things that can not even be said about it like software update

raszop said:
just wanted to let you know i returned this ****.
i am with oneplus from 6t, up to 7t and now i ordered 8t. this company makes worse and worse devices each year. compared to 7t the camera is worse, speakers are worse too.. and these proximity sensor issues, which apparently are with onepluses since 7. damn, never again oneplus, such a crap b-brand. and even sadder is the approach of people praising it for things that can not even be said about it like software update
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According to the OnePlus Community forum...it appears to me that the Indian version of the phone is the one that is having all sorts of problems...at least when you read the numerous complaints. I do not know why the Indian version would be any different, or more prone to bugs and malfunctions that the EU or NA versions. I have the unlocked NA version purchased directly from OnePlus and I am having virtually ZERO issues with mine. I had the 6, the 7 Pro, and now the 8T...all unlocked NA versions purchased directly from OnePlus and they all worked flawlessly. I sold the 6 and 7 Pro and the people who bought them from me love them, and also have not had any issues. I always check back with "customers" and they tell me all is good! So, am I just fortunate, or is there something going on with the manufacturing process here? I do not know...but what I do know is that the 8T works way better than the S20 FE did (which I sent back) and it may possibly be the best, fastest working phone I have ever owned! So sorry you are having issues. Is yours the Indian version?

jaseman said:
According to the OnePlus Community forum...it appears to me that the Indian version of the phone is the one that is having all sorts of problems...at least when you read the numerous complaints. I do not know why the Indian version would be any different, or more prone to bugs and malfunctions that the EU or NA versions. I have the unlocked NA version purchased directly from OnePlus and I am having virtually ZERO issues with mine. I had the 6, the 7 Pro, and now the 8T...all unlocked NA versions purchased directly from OnePlus and they all worked flawlessly. I sold the 6 and 7 Pro and the people who bought them from me love them, and also have not had any issues. I always check back with "customers" and they tell me all is good! So, am I just fortunate, or is there something going on with the manufacturing process here? I do not know...but what I do know is that the 8T works way better than the S20 FE did (which I sent back) and it may possibly be the best, fastest working phone I have ever owned! So sorry you are having issues. Is yours the Indian version?
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"I do not know why the Indian version would be any different" - and i do. its because indian people will shriek to oneplus logo no matter how poopy the product is. you can treat them worse, and they still will be pleasured to the sky. that might sound harsh, but that's true. same goes with xiaomi phones. indian versions come with different parts! can you imagine the phone has better amoled screen for europe and usa, and worse chinese amoled for indian market? or worse batteries? well, indian xiaomi phones are definition of that. and it all is because customers do not require any better. like i said, we are apologists. no matter how bad the product will be, we will unconditionally defend the company.
and i did purchase directly from oneplus in europe. not only i had proximity sensor issues, but the feeling of speakers is way cheaper than in 7t. also camera is a joke - downgrade from 7t. couldn't stand this joke of a phone.
screen and battery life were nice though.

Useless fingerprint sensor? Did I get a dud, or is this a design flaw?

I just got a One Hyper and generally love it, EXCEPT the fingerprint sensor almost never works? My previous Motorola G5 Plus gets my finger/thumb pretty much instantly every time. No matter how many times I've deleted and reprogrammed the fingerprints on this One Hyper it only recognizes a finger press 1 out of 10 or 20 presses???? Seems like it worked better, but not near perfectly when I first started using it and it's been all but entirely useless since I did the Android 11 upgrade soon after getting it?
I've watched several video reviews that either don't mention this being a problem or even say the fingerprint sensor works well??? So, I'm thinking I may have gotten a dud? I'd just return it to Amazon, but I bought it in the USA right before returning to Canada and I even left the box in the US. Maybe Motorola would swap it out under warranty? Or maybe I could just pay for a replacement sensor?

I would return it.
If you get a replacement, disable OTA updates and leave it on 10. Android 11/12 are a mess.
Scoped storage and forced encryption are fully active.

As I mentioned, returning it would be complex, possibly impossible. I could get the original box sent to me in Canada since I left it at my mom's house in the US? Maybe I could get a swap out from Motorola, I'd likely have to send my current unit to the US and might have to get the replacement sent to the US and forwarded to me here in Canada?
What a mess. I should have taken the issue more seriously when I first got it, should have done a return to Amazon right off the bat.

I have a support escalation request in with Motorola, so we'll see where that goes I suppose. The first teir support guy just suggested the classic, "First, Do a factory reset." I really doubt that'll fix this phone. And I've spent days getting this phone set up to my liking. But if this sensor isn't ever going to work, that's a deal breaker. Way too used to working fingerprint unlocking to go back to a password.

Well, I haven't heard from Motorola yet, but I trained the same finger for all 5 available fingers and now it unlocks perfectly every time? It seems to get my thumb with only one "finger" trained with it. That's what I use on my G5 Plus, because the sensor is on the front. I like the phone a lot in general, so I was VERY keen to find a solution. But disappointing, as I'd like to be able to train more than one finger! The 5 fingerprint limit is a little frustrating. The fact that the software isn't robust enough to actually learn my prints in the one little training session it gives is pretty frustrating! You should be able to go into those settings and keep on adding finger presses to train it better, faster manually. AND It sure would be nice if you could set your own limit for unsuccessful tries before it makes you enter a PIN or password. I was simply never getting in in the number of allowed presses. So I don't think it was training the AI very well, thus not improving the recognition.
So, solution seemingly found, I don't >think< this is a hardware or design flaw? Sure does seem like lousy software, perhaps in the Android 11 code? I didn't use it with 10 very long, but it did seem to do a lot better recognizing my fingerprints before I did the 11 update.

AHHHHH!!!!! And this morning the same finger that was unlocking pretty much instantly every time after yesterdays "fix" isn't recognized try after try after try this morning??
No one else is having these kinds of issues? Everyone is getting fast, consistent fingerprint recognition?
Otherwise I love this phone! The pop up selfy cam so when it's face up on a table I know no camera can see anything unless that front camera is popped out is so perfect I do not understand why that's not on most phones??!! Notches and holes in screens are going to be so dated and laughable as soon as that falls out of fashion. Good cameras. Plenty of built in storage AND an SD slot? Dual sims?!!! (American living in Canada here!) 3.5mm analog headphone jack??? This is my PERFECT phone, at least for this price. EXCEPT if I can't get consistent, fast fingerrpint recognition, I am simply not going to keep this phone. WTF???!!!! WHY is does this work so dramatically worse than my old G5 Plus??

Deleted all fingerprints. Set three to my pointer finder, one to my middle finger, one to my thumb. It's working pretty much perfectly now! On either finger and the thumb it seems. BUT, for how long??!! Will I wake up tomorrow and have to reprogram all five fingerprints?? At this point, I have to assume it's going to stop working in the next day or so??? Pray I'm wrong!!!!