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Can Android OS cause charging malfunctions?

Hi,
My phone suddenly won't charge the battery any longer unless I plug the cable into a Laptop/PC (USB). I bought a new battery, I tried 3 wall chargers, 3 cables and different mains sockets (all tested on different devices and all working).
I wonder if this problem could, in theory, be caused by the Android OS and not by the hardware. Does Android OS regulate the charging (not discharging or use) of the battery? Or is charging only a hardware function?
If the OS were to be involved, what would be the quickest way to fix such an issue?
FYI:
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Samsung SM-N9005 Note 3
4.4.2
Kernel 3.4.0-340325
Root on stock XXUENA2 ROM
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When I use wall chargers, while the device is OFF, the phone starts vibrating every 3 seconds until I disconnect the unit (but won't charge).
When I use wall chargers, while the device is ON, the charging red light and he symbol inside the battery icon appear (but won't charge) and will stay on even if I disconnect the unit.

ascanio1 said:
Hi,
My phone suddenly won't charge the battery any longer unless I plug the cable into a Laptop/PC (USB). I bought a new battery, I tried 3 wall chargers, 3 cables and different mains sockets (all tested on different devices and all working).
I wonder if this problem could, in theory, be caused by the Android OS and not by the hardware. Does Android OS regulate the charging (not discharging or use) of the battery? Or is charging only a hardware function?
If the OS were to be involved, what would be the quickest way to fix such an issue?
FYI:
------------------------
Samsung SM-N9005 Note 3
4.4.2
Kernel 3.4.0-340325
Root on stock XXUENA2 ROM
------------------------
When I use wall chargers, while the device is OFF, the phone starts vibrating every 3 seconds until I disconnect the unit (but won't charge).
When I use wall chargers, while the device is ON, the charging red light and he symbol inside the battery icon appear (but won't charge) and will stay on even if I disconnect the unit.
Click to expand...
Click to collapse
i doubt its a software issue, if you want you could factory reset (remove all your files off your computer, there is a file transfer app in the play store if you cant get usb storage. or if you want you could odin factory reset, pretty much re installs the Stock OS otherwise i would try to get a new one.

Trozzul said:
i doubt its a software issue, if you want you could factory reset ... cut ... odin factory reset
Click to expand...
Click to collapse
I already did FR from device but nothing changed.
I can't do FR from Odin because the PC won't see the device ("USB device is not recognized") and I already deleted and reinstalled all the drivers twice plus, the third time, I installed Kies - nothing! Still can't connect.
Trozzul said:
otherwise i would try to get a new one.
Click to expand...
Click to collapse
Yep... BUT... Samsung won't recognize any warranty as the unit was purchsed online from HK www.imobilephonex.com (beware!)... so, any other idea before I go ahead and get a new one?
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but... on a happy note, I just discovered that here, in Japan, American Express offers me 3 AMAZING FREE warranties:
1. Warranty plus (extends the original warranty by an extra 2 years regardless of original period);
2. Homeware protection (accidental damage, loss, theft, fire, flood, etc - up to 100% refund or replacement within 6 months, 90% within 1 year, 80% within second year, 70% 3rd year and so on);
3. Shopping protection (total replacement - no questions asked - within 90 days: damage, loss, theft, pretty much anything)!
WOOOOOOOOOOW! So it's my choice if I chose to have it repaired, replaced or refunded. Japan is an honest and amazing country... this would never work in Italy where I'm from!
Only 2 conditions/limitation: not valid for mobile phones (Note 3 considered "tablet" so ok) and I must show damaged unit (unless theft or loss in which case I must prove purchase).

**Device in hand, observations**Wireless Charging constantly pausing and making sound

Hi there,
So just some observations...
When I use the wireless charging pad (TYLT VU) the phone will constantly BEEP BOOP and the screen turns on to say wireless charging paused it will then turn off after a few seconds.
I've read in other forms this could be due to overheating etc.... but in touching the phone it's not hot.
This is annoying... And... no current fix I can find to stop it.

Borrow another wireless charger (or go to a Starbucks or something) to see if it's the device.
If not, you might have a damaged charging pad.

I've been getting a lot of "wireless charging paused" messages as well. I have my phone on my desk, streaming audio, and it occasionally turns on and that messages comes up, and then it immediately starts charging again...hmmm...

I have 8 pads around my house, all the Nokia D900s that they gave away with the Lumia 920s. Last night I experienced this for about... 15 seconds or so. I readjusted the phone and it worked fine thereafter. Sucks that the beeping woke us up at 5am though.

I don't think it's my pad, it happens on both.
I think positioning could be part of the cause?
Oh well...
Again, just observations I'm seeing.

h20wakebum said:
I don't think it's my pad, it happens on both.
I think positioning could be part of the cause?
Oh well...
Again, just observations I'm seeing.
Click to expand...
Click to collapse
I'm having the same problem on my S6 Edge. I have a couple TYLT chargers and they work perfectly fine with my Nexus 5, Nexus 6 and Nexus 7's... both work flawlessly with those. But they both fail to work properly with the S6.
I'm pretty disappointed with this. Anyone got any ideas or know of a similar shaped charger that works with the S6? I really don't want to go back to my Nexus 6 due to the size, but having the phone beeping and flashing all night trying to charge is unacceptable.

My regular S6 was doing this last night. I wonder if it has something to do with the camera sticking out and not letting the phone lay flat?
I don't like charging it with the USB because I know the frame will get all scratched up eventually.

Running into the same problem with my T-Mobile S6. After setting it on a new 3 coil charging pad, the phone looks to be taking the charge, then once the screen times out and turns off, it will vibrate, turn back on, and display "Wireless Charging Paused".
jayr04 said:
My regular S6 was doing this last night. I wonder if it has something to do with the camera sticking out and not letting the phone lay flat?
Click to expand...
Click to collapse
On my Qi-infinity stand, it actually does lay flat as the charging pad ends just below the camera, so I don't think that's the case here.
Update: So I've managed to solve my problem by changing the wall adaptor from an old 1A Motorola plug to a 1.5A version and it's currently charging without troubles. Switch back just to confirm and within seconds, it starts giving me trouble again. I guess the S6 is picky about the power levels? *shrugs*

h20wakebum said:
Hi there,
So just some observations...
When I use the wireless charging pad (TYLT VU) the phone will constantly BEEP BOOP and the screen turns on to say wireless charging paused it will then turn off after a few seconds.
I've read in other forms this could be due to overheating etc.... but in touching the phone it's not hot.
This is annoying... And... no current fix I can find to stop it.
Click to expand...
Click to collapse
I was having the same issues. It turned out I was getting my monies worth out of the $5 walmart special I was using. I ended up getting a 3 coil charging pad and now it charges just fine. Nary a hiccup.
Link to 3 Coil Charger I'm using

everyone remember to use a 2A (possibly 1.5 amp input is also okay) charger. the output will be ~1A. This was the solution to many of the cheaper wireless chargers on ebay/amazon. Just one more thing to check!

http://bobmckay.com/i-t-support-net...charging-problems-charging-paused-repeatedly/
CHECK THIS LINK GUYS

Best Solution
In the last solution, turning on Daydream will let the phone's screen on unless you turn it off.
Another better solution is to enter developer mode and turn ON StayAwake. Same effect of daydream but without the annoying on screen.
Cheers

Samsung Galaxy S6 is telling me it is overheating, it is cold. How Backup?

Dear Androidpeople,
Since November, I am the glad owner of the Samsung Galaxy S6. I am a really Samsung fan, I have had the S2, S3, S4 and now the S6. The previous two weeks I had some charging issues. In particular, sometimes I had to plug in the cable three times before it really 'connected' and started charging. I tried it after that with another Samsung cable and this problem was solved. The day before yesterday I was planning to charge my phone and when I attached the cable to the phone it only started to charge after the phone was already 10 minutes connected.
Till this issues I didn't see that much problems. Every morning my phone was with al my problems, fully charged. Since yesterday, the big problem started. My phone was complete dead/0% battery. I wanted to charge my phone and I got this error: (I got the error in Dutch and tried to translate it, as best as I could)
Cannot charge phone
"The device is stopped charging. De battery temperature is too high. Be careful with disconnecting your charger. It could be very hot."
"When you disconnect the charger and reconnect is afterwards, you could possibly proceed charging your phone. If this overheating issue keeps existing, please contact our customer service because of risk of fire and injuries."
Click to expand...
Click to collapse
I have never had a problem of this kind. My phone and charger were both fully cold. I spoke with a guy at Vodafone and he told me this should be a case of warranty of Samsung/Vodafone. The problem now is, back-up.
The device is 0% charged, I could not charge it anymore and when I turned my phone on, it directly turned off. Now did I try to charge it yesterday and last night with multiple chargers. This morning it suddenly was 13% charged. So i quickly ran to my laptop to connect my device with it and start back-upping photos. But after connecting it tries to charge and I get the same error as i mentioned above. If I just look on the device itself every app is blocked for 'safety reasons' except 'Phone' and 'Contacts'. I cannot look into the Gallery, Dropbox or Onedrive. The device connecting with the laptop was not helpful. The laptop does not recognize any phone connected to it. So copying files from the laptop and the phone are not working. It looks the end of the possible solutions but maybe I forgot something.
Things tried tot fix it:
- Three different chargers
- Two different laptops
- Two different data cables
- Connecting via power, via laptop via the power bank.
- Cleared Dalvik Cache.
When I let him pick up by Vodafone they will try to fix the issue, but I will lose every photo from it. I know I should make a backup earlier. But that is talking now. Is there maybe one solution, one clever thing, one special tweak I could do to save my photo? Or should I start my grieving process?

Help with galaxy s7

I posted this on the tmobile site but can't seem to get an answer. I have no idea what to do.
So I've had my phone on for at least 7 days. A notification from Samsung's plus app told me to reboot it because blah blah it helps or something.
So I turned it off.
Now it wont turn back on. Tired holding power plus volume down. Tried booting into recovery. Don't have a Windows PC irght now to plug into and try things , but will install windows on a mac via bootcamp.
When I plug it into any charger. Nothing.
When I set it atop a wireless charger. The wireless charger detects it, meaning it lights up. But the phone itself doesn't give any LED notification.
Phone gets warm while on wireless charging pad also. So it may be charging.
What is going on? Any advice?

Plug it into a charger, hold the vol down and power button for like 30 seconds then the screen should turn on saying its charging, then just power it it on.

Nothing. It gets warm when charging. But nothing.
Am I pressing it wrong maybe?

Strange that usually worked for me when i couldn't turn on my phone normally, can you get into download mode? Vol up + home + power.

Well this sucks i can't turn my phone on now, the battery was depleting somewhat rapidly so i rebooted the phone, once it got to the unlock screen it froze. Now no matter what i try i can't get it to turn on.

Today it managed to start charging, but when I turn it on when it's charging the screen freezes into a garbled mess, without charging it manages to boot.

peachpuff said:
Today it managed to start charging, but when I turn it on when it's charging the screen freezes into a garbled mess, without charging it manages to boot.
Click to expand...
Click to collapse
Same charging from PC?
Tried a different cable?
I have a Lumia 535 that messes up touch if I use my Sammy charger, same if I use my Raspberry Pi charger on my Windows tablet, the touch screen goes mental
Try a different charger / USB lead

I used various cables/chargers so that wasn't it. I went to a Samsung repair center and they suggested that... I have too many apps installed and that's causing the issue? Oooooook, granted this was just a rep and not someone doing the actual repairs.
Again my battery was low and I decided to reboot it and I can't start it again, very strange. If I get it working again it seems easy to duplicate if I goto Samsung again.
Called my credit card company and they have extended warranty on all purchases so i'm safe, the samsung store suggested to bring it in if happens again and they'll extend my warranty 3 months too.

peachpuff said:
I used various cables/chargers so that wasn't it. I went to a Samsung repair center and they suggested that... I have too many apps installed and that's causing the issue? Oooooook, granted this was just a rep and not someone doing the actual repairs.
Again my battery was low and I decided to reboot it and I can't start it again, very strange. If I get it working again it seems easy to duplicate if I goto Samsung again.
Called my credit card company and they have extended warranty on all purchases so i'm safe, the samsung store suggested to bring it in if happens again and they'll extend my warranty 3 months too.
Click to expand...
Click to collapse
Too many apps installed... how do these guys get the job in the first place, even as a rep?
It does sound hardware related, I'd probably use your 3 months ext warranty before it expires and the S7 finally commits suicide

Don't think knowledge is a requirement for these types of jobs, phone died again after a reboot and I can't start it anymore, going to the repair center after work.

It would seem not
Hopefully you get someone with at least some knowledge to help this time, likely you'll be needing a new motherboard / phone, unless it's something a bit less drastic like a dodge USB port

I thought it would be the usb port too but i tried using my wireless charger and the light on the charger was on meaning it was charging but it still wouldn't power up, i had it plugged in the whole day today and its completely dead.
Anyway it seems samsung warranty goes by build date + 1 year + 3 months leeway, unless you give them a receipt and then its just one year, so mine was built in feb 2016 so it has warranty till the end of may without a receipt.

Ah well, I suppose at least you get a new phone / board out of it, even thought it's a PITA RMAing your phone
Mine was manufactured 2016.08.16, just two weeks before I got it, so I guess that means November this year without a receipt, but pretty sure I still have the receipt anyway

They replaced the board and all is well now, first time any of my phones failed like this, and it had to be the pricey one.

They did it there and then for you? Was expecting a few days at least, nice job
Yea I've not had any failed phones to date either, hopefully not this one either

I dropped it off at 4 yesterday and it was ready by 7, i was a bit surprised by the speed too, seems they got all the parts in stock.

Can't complain about that service, makes you wonder if they have them in stock and can replace them in such a short time for a reason though... hope it's not a common fault

Overheating while charging?

(I also posted this over to Reddit, but I figured I'd have a home for this on XDA too.)
I haven't heard any other reports of this, so I wanted to start with this here, to see if anyone else has seen this -- or to have a place to go if other people start noticing this.
My Pixel 2 (walleye) has been overheating occasionally while charging recently. Here's the rough timeline of it:
About a week and a half ago, I woke up during the night, went to check the time, and my phone was really really hot. I unplugged it and plugged it back in and it was fine. (In this case, I was using a SHIELD Tablet charger with a A->C cable.)
A few days later, I again woke up in the middle of the night a few hours after I went to sleep, and again found that it was incredibly hot. I unplugged it and plugged it back in, and it said "Charged" instead of "Charging", even though it only was at 78%. I tried unplugging and plugging it back in a few times, and eventually I rebooted it and got to charge again. (This is with the stock charger.)
Last Friday, I woke up an hour or so after I had set my alarm, and my phone was powered off (when I hit the wake button, it was at the bootloader charging "big battery" screen). Powering it on, I got the message "Phone turned off due to heat. Your phone is now running normally" as a notification. (Stock charger)
This morning, I woke up again to my Pebble's alarm instead of my phone's, with the phone at the "big battery" screen. When I tried to power it on, I got a red LED; I tried unplugging it and plugging it back in a few times, and ultimately had to press and hold the power button to turn it all the way off, then plug it back into the charger. When I booted the phone, it was at 0% of a tank of battery, and again gave me the "turned off due to heat" warning. I looked in the Sleep as Android logs, and it says that I slept from 22:36 to 1:29, when the phone presumably crashed, for 2h40m from plugging it in to the phone getting hot enough that it powered down (and then drained the rest of its battery!). (This was with the SHIELD charger.)
Anyway, Google support did an advanced RMA today (and they mentioned that I would not be dinged for having cracked the antenna glass), so I think all shall be well that ends well. But I'd be curious to hear if anyone else has had this happen, and if it's gotten progressively worse for you like it has for me...

Mine too!
Mine has done this a couple of times too! Given that it's only 6 weeks old, I'm a little annoyed.
Last night I plugged it in using the cable that came with it and this morning it was hot like the sun. I unplugged it and turned it off until it cooled down, and when I turned it on the battery was down to 86 %. I checked the battery settings and it said its last full charge was 8 minutes ago and that none of the apps had used any battery.

Pixel 2XL set on fire
I first enjoyed the new Pixel. Everything was fine - face recognition works even at night, it did not bog down when using complex Apps, the design of the phone pleased me a lot.
However, all those features became useless when my phone set itself on fire. I travelled to another country where they use 220 Volts - in Australia we have 110 Volts
One night I woke up with the room full of smoke and quickly realised that something was wrong..... My phone overheated, and released an incredible amount of smoke then set on fire, my mattress was damaged and the charger melted with the phone. I quickly unplugged the charger and opened the windows. They don't have fire alarms where i was staying- not in my room, anyway.
I have to admit that I used Samsung A3 charger (however the A3 charger outputs the standard 5 volts and 1 or 2 amps that most smart phones use and is rated between 100-240 Volt input) - not original Google Pixel charger, but there should be something inside the phone that would have stop it from overcharging like in most other phones.
So i now have a burnt mattress, my phone is now completely ruined and has melted the Samsung A3 original charger. Now more than a month of going back and fourth with JB HI-FI and Google. Both Google and the store deny liability at this stage despite multiple reports of the Pixel 2XL setting on fire. Communication has been terrible as well. On my 4 attempt to contact the store I got only 1 informative call back.

Vestnik said:
I first enjoyed the new Pixel. Everything was fine - face recognition works even at night, it did not bog down when using complex Apps, the design of the phone pleased me a lot.
However, all those features became useless when my phone set itself on fire. I travelled to another country where they use 220 Volts - in Australia we have 110 Volts
One night I woke up with the room full of smoke and quickly realised that something was wrong..... My phone overheated, and released an incredible amount of smoke then set on fire, my mattress was damaged and the charger melted with the phone. I quickly unplugged the charger and opened the windows. They don't have fire alarms where i was staying- not in my room, anyway.
I have to admit that I used Samsung A3 charger (however the A3 charger outputs the standard 5 volts and 1 or 2 amps that most smart phones use and is rated between 100-240 Volt input) - not original Google Pixel charger, but there should be something inside the phone that would have stop it from overcharging like in most other phones.
So i now have a burnt mattress, my phone is now completely ruined and has melted the Samsung A3 original charger. Now more than a month of going back and fourth with JB HI-FI and Google. Both Google and the store deny liability at this stage despite multiple reports of the Pixel 2XL setting on fire. Communication has been terrible as well. On my 4 attempt to contact the store I got only 1 informative call back.
Click to expand...
Click to collapse
Not sure where you came up with that, Australia uses 240v, not 110v. Good luck trying to get your problem sorted out though.
Sent from my SM-T813 using Tapatalk

I notice that 2 of the 3 reports here are not using the original charger, and are using A->C cables. Bad A->C cables can be risky for charging (not all have a particular resistor that's needed to do this safely), so I wonder whether the cable could be an issue in either of these?

bodssh said:
Not sure where you came up with that, Australia uses 240v, not 110v. Good luck trying to get your problem sorted out though.
Sent from my SM-T813 using Tapatalk
Click to expand...
Click to collapse
I've been on holiday in Bali

Vestnik said:
I've been on holiday in Bali
Click to expand...
Click to collapse
Indonesia uses the same mains voltage as Australia (220/230/240 doesn't matter). You may have had dodgy electrics in the hotel or something like that, no way we can know.

I wish when the phone overheats, people would look at the battery in Settings, tap the graph if you need to, and look for any sudden drop to zero (then an immediate rise back to, or to almost, the level it was at before dropping. This is the sign of a dendrite in the battery, and a thick enough one could cause the battery to burn. (https://www.google.com/search?q=lithium+battery+dendrite&ie=utf-8&oe=utf-8 if anyone is interested in dendrites, and you'll notice that a fix has probably been developed, although we most likely won't see it for a few years.)
If Google gets enough reports of dendrite growth in their batteries, they may just decide to specify someone else's battery. (I don't think they want to be known as the company that produced the second coming of the Note 7.)