Is this blur bad enough to go through the replace process? - Xperia Z5 Q&A, Help & Troubleshooting

I just got my Z5 Compact today and obviously I tested the camera out ASAP. I can't lie... It kind of bothers me and to me it's quite obvious. It's right in the top left corner but it's quite strong. I got it from Amazon, should I ask for a replacement or should I send it to Sony for a repair? I'm from the UK. I've attached the photo below:

Please take a pic of a book or some normal object. It's already been explained... monitors can cause distorted pics.

joe_dude said:
Please take a pic of a book or some normal object. It's already been explained... monitors can cause distorted pics.
Click to expand...
Click to collapse
My bad. Here is two pics:
Let me know if I should retake them.
I can see some corner blurriness on the top left and the bottom left. I'm not sure it really bothers me though.
Should I return and get a brand new device or should I try and get Sony to repair it?

Could you rotate the camera 180 degrees and take the same pics again. That should verify it.

joe_dude said:
Could you rotate the camera 180 degrees and take the same pics again. That should verify it.
Click to expand...
Click to collapse
The way i see it, it's not a big problem. It's a common wide lens issue. If i'm on your position, i'll just keep the phone as it is. others result might be sharp from edge to edge, but it is really a narrow lens.

it seems you have a problem, your photos give an idea that there is a displacement of elements of the camera module, because the right side is blurred little less than it should be, and the left side is blurred more than it should be. I, I think almost perfectly semetrichno blurry right and left, later lay out a photo, and you can put the photo Made in so: put your phone camera at the table, or close the lens and take a picture in auto mode, photos need to do so that you can see the blue noise, it is a hypothesis, where it has been, and I think this can be judged from the defect. Please upload pictures, I have to see it, it can give more understanding of the problem for me, for you and for all.

To be able to detect the blurr properly, you need to have your phone leveled properly when taking the picture, for example in most of your pictures you take them from a weird angle, like from up to down, or from down to up, you need to take the photo exactly in the front leveled to the same angle as the monitor/book or whatever.
I hope you know what i mean.

joe_dude said:
Could you rotate the camera 180 degrees and take the same pics again. That should verify it.
Click to expand...
Click to collapse
No problem. "DSC_0377" is the rotated picture. Thank you for helping me with this issue.
hansip87 said:
The way i see it, it's not a big problem. It's a common wide lens issue. If i'm on your position, i'll just keep the phone as it is. others result might be sharp from edge to edge, but it is really a narrow lens.
Click to expand...
Click to collapse
I'm not sure it really bothers me, I will only notice it when I look for it and sometimes it doesn't look as severe as other pictures. Also by looking at the camera lens it DOES seem pretty much straight. I probably will not go through the hassle of returning/repairing. Maybe I will try to get it repaired near the end of it's warranty (a year in the UK I think).
vyshgorado said:
it seems you have a problem, your photos give an idea that there is a displacement of elements of the camera module, because the right side is blurred little less than it should be, and the left side is blurred more than it should be. I, I think almost perfectly semetrichno blurry right and left, later lay out a photo, and you can put the photo Made in so: put your phone camera at the table, or close the lens and take a picture in auto mode, photos need to do so that you can see the blue noise, it is a hypothesis, where it has been, and I think this can be judged from the defect. Please upload pictures, I have to see it, it can give more understanding of the problem for me, for you and for all.
Click to expand...
Click to collapse
No worries, I don't think I understood 100% what you said but I put the phone face down on my table and took a picture. There's more light coming from the bottom left but I think that is where the flash is located. If there are any other tests I can conduct for the community please let me know :good:
Pictures:
(1st one - "DSC_0375" is taken normally)
(2nd one - "DSC_0377" is taken upside down)
(3rd one - "DSC_0376" is the one requested by vyshgorado)
Thank you guys for helping a guy out!
EDIT: I'm not sure why the first picture is upside down... on my desktop it is the correct way up.

TheWarKeeper said:
To be able to detect the blurr properly, you need to have your phone leveled properly when taking the picture, for example in most of your pictures you take them from a weird angle, like from up to down, or from down to up, you need to take the photo exactly in the front leveled to the same angle as the monitor/book or whatever.
I hope you know what i mean.
Click to expand...
Click to collapse
Ah yeah I think I know what you mean. Basically have the phone level? If the above photos are not good enough then I'll retake them, thank you for the advice though.

[emoji30]
Enviado desde mi Sony Xperia Z5 utilizando Tapatalk

It's not something that would necessarily bother me but it's clearly annoying you. I'd take it to a Sony store.

theprince1991 said:
Ah yeah I think I know what you mean. Basically have the phone level? If the above photos are not good enough then I'll retake them, thank you for the advice though.
Click to expand...
Click to collapse
I took a look at both pics, and there is a bit of corner blurring in both. But I can't say if that's actually a lens problem or just do wind, lighting conditions, hand movement, etc. Normally, the problem shows up only on one side, so when the phone is rotated, the blurring should have followed. It doesn't look like that is what is happening here.
Okay, so I need you to do another, more conclusive, test. Take a pic indoors, where you have good lighting. Set the camera on a stand/mount/wall - something that will hold it steady (no hand-held pics, please), and use the self-timer, so you don't have to physically touch the phone. Then take the same pic using the timer, rotating it 180 degrees.
Basically, I need a couple of comparison pics where I can rule out any other external factors. Take a pic of some objects at, say, 2m to 4m away (or 5 to 10 ft). Blank wall is no good, as there isn't any details to see blurring. If you have time, take a few sets of pics of different objects/background. Makes it a bit easier to judge with more data.
:cyclops:

Sh4rkill3r said:
[emoji30]
Enviado desde mi Sony Xperia Z5 utilizando Tapatalk
Click to expand...
Click to collapse
I can't see any blur on your photos lol.
joe_dude said:
I took a look at both pics, and there is a bit of corner blurring in both. But I can't say if that's actually a lens problem or just do wind, lighting conditions, hand movement, etc. Normally, the problem shows up only on one side, so when the phone is rotated, the blurring should have followed. It doesn't look like that is what is happening here.
Okay, so I need you to do another, more conclusive, test. Take a pic indoors, where you have good lighting. Set the camera on a stand/mount/wall - something that will hold it steady (no hand-held pics, please), and use the self-timer, so you don't have to physically touch the phone. Then take the same pic using the timer, rotating it 180 degrees.
Basically, I need a couple of comparison pics where I can rule out any other external factors. Take a pic of some objects at, say, 2m to 4m away (or 5 to 10 ft). Blank wall is no good, as there isn't any details to see blurring. If you have time, take a few sets of pics of different objects/background. Makes it a bit easier to judge with more data.
:cyclops:
Click to expand...
Click to collapse
Cool, sorry I've been a bit busy, it's probably going to be impossible for me to do this in natural sunlight as by the time I leave work it's already dark!

joe_dude said:
I took a look at both pics, and there is a bit of corner blurring in both. But I can't say if that's actually a lens problem or just do wind, lighting conditions, hand movement, etc. Normally, the problem shows up only on one side, so when the phone is rotated, the blurring should have followed. It doesn't look like that is what is happening here.
Okay, so I need you to do another, more conclusive, test. Take a pic indoors, where you have good lighting. Set the camera on a stand/mount/wall - something that will hold it steady (no hand-held pics, please), and use the self-timer, so you don't have to physically touch the phone. Then take the same pic using the timer, rotating it 180 degrees.
Basically, I need a couple of comparison pics where I can rule out any other external factors. Take a pic of some objects at, say, 2m to 4m away (or 5 to 10 ft). Blank wall is no good, as there isn't any details to see blurring. If you have time, take a few sets of pics of different objects/background. Makes it a bit easier to judge with more data.
:cyclops:
Click to expand...
Click to collapse
Hi there, ur advice is apreciated, but dont u think that any fone sitting on a stand with a superior lighting conditions will get the pic 100% right ?
In my case m not having any distortion but rather lots of blurr, and i think the reason for this is bcuz once u snap the pic it takes abt 1 sec to 1.5 sec to fully take the pic.

theprince1991 said:
I can't see any blur on your photos lol.
Cool, sorry I've been a bit busy, it's probably going to be impossible for me to do this in natural sunlight as by the time I leave work it's already dark!
Click to expand...
Click to collapse
you are blind then. the first have blur at left and the second is with phone rotated with blur at right. is pretty visible.

Sh4rkill3r said:
you are blind then. the first have blur at left and the second is with phone rotated with blur at right. is pretty visible.
Click to expand...
Click to collapse
Woah, calm down bre.

Ok here are some pics
Ok, thought I'd upload some photos.
I'm not a pro
Just an average joe.
They were all done with superior auto.
I don't think I have the blurring issue due to the misaligned lens.
Low light performance is an absolute abomination though (I don't have any because I delete them) Does anyone want to share camera settings with me that allows for decent low light performace?

Related

Night Time Pictures "Horrible"

I dont know if this is just an inherent problem with the Fuze but pictures taken at night are absolutely terrible.
Below is an example of a couple i took.
First off i notice that the flash has to be on manually and will not just flash when needed. Even when i turn it on though it is pathetic and doesnt do crap for lighting up the target.
Perhaps some people can post their night time pics so compare them.
I am currently using
ROMeOS latest ROM
Let me know if there is more info i should give for this issue.
nighttime photos on cell phones are bad - the flashes just aren't strong enough. But check this out to fix the photo afterwards: http://www.fuzemobility.com/editing-photos-on-your-phone/
bugsykoosh said:
nighttime photos on cell phones are bad - the flashes just aren't strong enough. But check this out to fix the photo afterwards: http://www.fuzemobility.com/editing-photos-on-your-phone/
Click to expand...
Click to collapse
I beg to differ my friend. Any Sony Ericsson phone that is equipped with cybershot comes with astonishing ....cybershot cameras.
i miss my W810
bugsykoosh said:
nighttime photos on cell phones are bad - the flashes just aren't strong enough. But check this out to fix the photo afterwards: http://www.fuzemobility.com/editing-photos-on-your-phone/
Click to expand...
Click to collapse
Misery loves company, i am glad to see its not just me that has crappy night time pics. I guess ill have to go and buy one of those Flip Mino HDs
Gundem said:
I beg to differ my friend. Any Sony Ericsson phone that is equipped with cybershot comes with astonishing ....cybershot cameras.
i miss my W810
Click to expand...
Click to collapse
that's tre...cause those are camera first and cells second We have cell phone cameras where they have camera cell phones...one day they'll come together and we'll have it all HTC does not have particularly good cameras or flashes on their phones...maybe that's why their next line of phones is missing the flash entirely.
Anyway, the app I noted still works great to correct lighting issues after a dark photo is taken. Obviously it's not as good as having a good photo from the start but the end result is pretty good considering.
it's the typical issue with the cellphone cmos camera chips
1. Remove the back panel from the phone
2. Using a black marker, color the silver triangle black on the inside part of the panel (the part that faces the camera)
3. Once the silvery bit is sufficiently black and dried replace the panel
4. Test
You should find that the flash no longer reflects off the silvery metal part back into the lens. The camera still pretty much sucks, but at least you wont have that eerie blue "haze" effect generated by the flash reflection

[Q] Pictures foggy with flash

Got my Z3 a couple of days ago (wife as well) and when either of us take a picture in an indoor, low light situation the picture is always foggy looking. In fact, even in very low light if the flash goes off, the picture is foggy looking. Anyone else experience this or have any thoughts? Really irritating. Pictures are great looking if no flash though (on both phones).
Yep, same here and tried everything...this camera is why I bought it, and it sucks compared to my Lumia 920
esheesle said:
Got my Z3 a couple of days ago (wife as well) and when either of us take a picture in an indoor, low light situation the picture is always foggy looking. In fact, even in very low light if the flash goes off, the picture is foggy looking. Anyone else experience this or have any thoughts? Really irritating. Pictures are great looking if no flash though (on both phones).
Click to expand...
Click to collapse
I haven't used flash yet but I read somewhere that manual mode reduces this fog effect. i'm guessing it's some sort of lens flare? Try playing with the different scene modes and settings.
Same issue with mine. Been working all week on it and cannot get a good picture inside
Same, swapped first one out only to find this has the same issue, thought i was the only one
esheesle said:
Got my Z3 a couple of days ago (wife as well) and when either of us take a picture in an indoor, low light situation the picture is always foggy looking. In fact, even in very low light if the flash goes off, the picture is foggy looking. Anyone else experience this or have any thoughts? Really irritating. Pictures are great looking if no flash though (on both phones).
Click to expand...
Click to collapse
Need some examples, really. Are you using a case on your phone? Try without. Try a few different modes (auto, manual etc) and see if there's a pattern.
Manual mode and changing iso up seems to allow for better pics.
Sent from my D6603 using XDA Free mobile app
Yes same problem already talked about in depth, try manual mode, keep the ISO as low as possible with the flash, in fact if the object is more than 5m away, then the flash will not really do much, turn it off and increase the ISO
I had the same Problem, and after testing if it was the case or the Glascover, because sometimes the
Pics were foggy and sometimes not.
Some of the Glas Cover makes Reflextions on to the Lens but the worse
are the Fingers on the left Side of the Phone, when you make pics in landscape.
The Finger on the left Top makes so many Reflections to the lens that the Imgages becomes
foggy.
When you make a Pic and hold the Phone in the middle, than all the Pics with Flash are good,
You can test it by yourself in Automodus or Manuell.
rambus
Same issue
Has anyone managed to find a workaround for this??
I'm having the same issue and not sure what to do.
Thanks,

Lens Flare?

Has anyone else noticed significant lens flare during night shots with a source of light in the frame? It happens in day shots as well, but its less noticeable as the dot isn't in a dark/black background.
I realise lens flare is normal when shooting in a sunny conditions, but this was a night shot triggered by not a particularly bright porch light and the moon. For whatever reason the S7 cam seems to be particularly sensitive to it. And its not a normal corona type lens flare, but just a dot.... that depending on how I angled the phone, I could get to move around and see in the live view before I took the photo, some angles I could get it to go away (or at least out of frame).
I have the titanium silver S7, in a clear case. I wonder if it isn't an issue with some sort of reflection off the case?
Never noticed! Can you upload an example?
Sent from my SM-G930F using XDA-Developers mobile app
upload example
Two examples.
angelo27093 said:
upload example
Click to expand...
Click to collapse
Here's a couple. The dots are marked. I think I know whats happening. These were taken on auto, so in determining the exposure, it raised ISO so it tended to capture more light that didn't look like it was there. The first one is a light blob is appearing on a spruce, it couldn't possibly reflect light, but the 2nd one similar, though there is a light varnish on the stair so it could reflect something back. I think its reflecting off the back of the phone, hence the more squarish appearance. My eyes didn't see that light though, so I don't know why the sensor picked it up.
First One:
imgur.com/i1eF0tj
2nd:
imgur.com/e1pa8v6
33buddyrich said:
Here's a couple. The dots are marked. I think I know whats happening. These were taken on auto, so in determining the exposure, it raised ISO so it tended to capture more light that didn't look like it was there. The first one is a light blob is appearing on a spruce, it couldn't possibly reflect light, but the 2nd one similar, though there is a light varnish on the stair so it could reflect something back. I think its reflecting off the back of the phone, hence the more squarish appearance. My eyes didn't see that light though, so I don't know why the sensor picked it up.
First One:
imgur.com/i1eF0tj
2nd:
imgur.com/e1pa8v6
Click to expand...
Click to collapse
go back to the samsung store

Camera fault? pictures attached.

Hi, I think I have a big problem with camera on my s8+. There's an yellow/white/green dot moving around the screen while taking picture during sunny day. It occurs also when taking pictures of any artificial lights. I've attached a video sample and picture below. Does anyone else experienced that? Should I ask for replacement from EE as I only have just received the device?
https://imgur.com/gallery/b4ugQ
https://imgur.com/gallery/yF23T
https://imgur.com/gallery/nikfA
https://imgur.com/gallery/DwTve
That's a lens flare. Seems like the lighting conditions at that time were causing it.
Just to verify, using artificial light (example, indoors brightly lit), do you have the dot? If not, it is simply lens flare.
If it is present with any light, just get an exchange, perhaps there is a defect in yours that causes the reflection.
side note: do you have any skin/case/whatever that may be adding to the reflections around the cam?
Nope, no skins, no cases. Was hoping that there is a plastic film on the lense, but there isn't. Or maybe there is?
It also happens with artificial lights, pictures below.
It doesn't happen with my Nexus 6p so if it's "just lens flare", like you said, I'm just gonna cancel my contract and wait for Pixel2. I can't accept anything like that from the device worth that much of money.
Pictures:
https://imgur.com/gallery/5ztry
https://imgur.com/gallery/AsZj8
discodestroyer10 said:
Nope, no skins, no cases. Was hoping that there is a plastic film on the lense, but there isn't. Or maybe there is?
It also happens with artificial lights, pictures below.
It doesn't happen with my Nexus 6p so if it's "just lens flare", like you said, I'm just gonna cancel my contract and wait for Pixel2. I can't accept anything like that from the device worth that much of money.
Pictures:
https://imgur.com/gallery/5ztry
https://imgur.com/gallery/AsZj8
Click to expand...
Click to collapse
That isn't normal then, get an exchange.
Did you ever resolve this? I have the same problem with my new S8+
It's a reflection of whatever light source is facing the camera mine do3s it to. I will find a pic and post as well
Don't take pics facing light source.

Focus artifacts

When i try to focus on an object with wide lens the following artifacts appear. Even when i save the picture the halo is still there. Has anyone got similar results or do i have a defective device?
tasked28m said:
When i try to focus on an object with wide lens the following artifacts appear. Even when i save the picture the halo is still there. Has anyone got similar results or do i have a defective device?
Click to expand...
Click to collapse
I just tried to replicate this with mine, but no "luck" - I don't see this effect...
But then I'm not in as bright surrounding as you seem to be is this effect always visible or only in bright lighting?
Just a thought may be that a lens protector (glass or plastic) could have such an effect....
I could only reproduce it on the beach scenery. Ill post a video to show you exactly how its reproduced
By the way no lens protector is installed.
Gif attached shows what my problem is.
tasked28m said:
Gif attached shows what my problem is.
Click to expand...
Click to collapse
Let's hope the woman in the GIF doesn't read and interprete that the way only women are able to interprete statements.
I have no idea about the cause - but I believe you still deserve an answer.
Questions: Where does the effect occur? Only in the viewfinder and/or in the finished picture? (I read your first post, still wish to make sure I got everything right.)
Does it happen with still photos or videos?
Does it also happen if you hold the phone horizontally (landscape)?
Which firmware version?
I tried to reproduce that fault although I had no ocean at hand - but never succeeded to achieve that effect.
Must be a software problem, maybe a firmware update solves it. Or a hard reset - but I don't like suggesting the typical manufacturer's helpdesk suggestion if they haven't got any clue but wish to get rid of the customer quickly.
Klosterbruder said:
Let's hope the woman in the GIF doesn't read and interprete that the way only women are able to interprete statements.
I have no idea about the cause - but I believe you still deserve an answer.
Questions: Where does the effect occur? Only in the viewfinder and/or in the finished picture? (I read your first post, still wish to make sure I got everything right.)
Does it happen with still photos or videos?
Does it also happen if you hold the phone horizontally (landscape)?
Which firmware version?
I tried to reproduce that fault although I had no ocean at hand - but never succeeded to achieve that effect.
Must be a software problem, maybe a firmware update solves it. Or a hard reset - but I don't like suggesting the typical manufacturer's helpdesk suggestion if they haven't got any clue but wish to get rid of the customer quickly.
Click to expand...
Click to collapse
Both viewfinder and finished picture. I could only reproduce it when the background was a beach only with wide lens. Ill try testing when the background is flat maybe in a field or something. I think thats the trigger with the halos. Didnt try it on video though. Firmware wise am on . 121.
And my woman should stay away from xda. For my sake
Hello once more!
tasked28m said:
Both viewfinder and finished picture. I could only reproduce it when the background was a beach only with wide lens. Ill try testing when the background is flat maybe in a field or something. I think thats the trigger with the halos.
Click to expand...
Click to collapse
Due to the lower color depth, your GIF shows "banding", larger areas of the same color/brightness. Interestingly, it's one of these "bands" with gets replaced by white.
And if this phenomenon only occurs with a beach scene, it might be small areas of extreme brightness (like sun reflections in the water) triggering a software fault.
At least that's my guess. And that's why I mentioned I had no ocean at hand for trying.
Nokia's N8 had a similar, but not identical problem: If there were tiny spots of extreme brightness in a scene, the software rendered white circles or halos around that spots. Much smaller and perfectly circular, also the circles were solid white, not "just" rings like in your photos.
Maybe it's a similar thing with the P40 Pro.
The good news: It's a software problem which can be solved.
Didnt try it on video though. Firmware wise am on . 121.
Click to expand...
Click to collapse
Same with me. There's a lot of nuisances with the camera software, especially with the real bad, non-practical UI, but overall the P40 Pro really tops all of it's competition.
Let's just hope Huawei gets aware of the problems, soon.
And my woman should stay away from xda. For my sake
Click to expand...
Click to collapse
There's no other living beings on earth being perfectly able to interprete nice words as bad words like women.
That's my understanding too. Ultra bright areas confuse the software. I reported it to their support team. Maybe there will be a fix. Am sure if more people will encounter it as soon as they go to a beach it will be reported and hopefully we get a fix. Wide lens on such scenery is a must anyways.
. 131 resolved this issue. No more artifacts

Categories

Resources