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[Q] Broken LCD Glass :(

Anyone know where I can get a replacement LCD glass for my Desire HD
I believe it's just the glass as the screen seems to still work.
If there's a place in or around London that can replace it for me even better, if not anyone know how difficult it is to replace.
I've noticed a few places on Ebay (China/HK) selling digitizers and complete LCD's but ideally I want somewhere in the UK.
thanks
Elliot

Hi,
I went through a similar experience less than 2 weeks ago, you can even see images here: http://forum.xda-developers.com/showthread.php?t=834335
I rang around several places, none could commit to using GENUINE HTC parts. The only people I found were: www.htcrepairs.co.uk/ - and they even offer a walk in service whereas I found most others did not.
Unfortunately they don't have the parts I require in stock, maybe you can try them.
At the moment, they're the only people I've found in the London area that I'd be willing to give my phone in to...
Did you have any luck with finding anyone else?

Maybe contacting HTC? They can probably repair it for you but it can be pretty expensive though.
Maybe you got some pics?

You could try, as said above, get the glass/screen from eBay.
Repaired my SE K800i with it, where the glass could easily be removed and the new one could be installed within 5minutes.
Don't know how the HTC will disassemble though.

I'm going to try this place on the way home from work: http://www.spsmobile.co.uk I'll let you know how they go. They've got the parts and will charge me £60 for either the lcd or digitzer including fitting.

Here's some pictures. I think they'll get away with just fixing the glass, although it looks bad the lcd still seems to work ok.
Can anyone recommend a case surround?

earazi said:
I'm going to try this place on the way home from work: http://www.spsmobile.co.uk I'll let you know how they go. They've got the parts and will charge me £60 for either the lcd or digitzer including fitting.
Click to expand...
Click to collapse
How did it go?
Did they fix it whilst you wait, or retain the device to work on for a day or two?
More importantly, are they using genuine HTC parts ?

They fix while you wait, they're near Staples Corner (which is a bit of a walk from the tube at Brent Cross).
I need to go back tonight as they messed up and thought I had a Desire and not a HD, they're hoping to get the HD part in today, they're charging me the Desire price.
According to their website they use official parts, but who knows.
Warranty
* We give 3 months warranty on every repair excluding liquid / water damage and physical damage
* Every warranty handset is security sealed. Tampering with the security seal will void the warranty LCD / SCREEN warranty. We fit original screens only and they are security labeled
* Every handset is tested for 24 hours and comes with engineers report

I plan to visit these SPS guys tonight. Lets hope they manage to fix my phone.
I'm hoping to wait around so I can ensure genuine parts are used...

SPS didn't manage to get a Desire HD digitizer for me, they've got 1 on order. They're a little difficult to find (at least they were in the dark) they're behind Staples industrial state, in room 207, small little office. They seemed ok though they.

earazi said:
SPS didn't manage to get a Desire HD digitizer for me, they've got 1 on order. They're a little difficult to find (at least they were in the dark) they're behind Staples industrial state, in room 207, small little office. They seemed ok though they.
Click to expand...
Click to collapse
I posted my feedback in another thread:
c_man said:
I'm back!
Got my Legend fixed earlier this evening by these guys: http://www.spsmobile.co.uk/
They were one of few who were adament they use genuine parts [they allowed me to inspect the parts before installation] AND allowed me to wait whilst they work on it.
Abolutely disgusting/poor customer service and general attitute towards their customers... though the main thing is my Legend is all well again !
Oh, it cost £70 for display + digitizer + installation.
Click to expand...
Click to collapse

c_man said:
I posted my feedback in another thread:
Click to expand...
Click to collapse
In which one?
f.

forelli said:
In which one?
f.
Click to expand...
Click to collapse
Well, I pasted my feedback above? ...but this thread: http://forum.xda-developers.com/showthread.php?t=834335

im terrified of dropping my phone. i dont take it out unless im sat down and have both hands free. eek!

Hey guys, any idea if the back plate is replaceable yet?

HTC Desire HD Broken Digitizer
I broke my HTC DHD touch a few weeks ago, I order a new digitizer in Ebay an I just got it, but I do not see anywhere a video on how to replace the screen can anyone help me with this.

ingeps1 said:
I broke my HTC DHD touch a few weeks ago, I order a new digitizer in Ebay an I just got it, but I do not see anywhere a video on how to replace the screen can anyone help me with this.
Click to expand...
Click to collapse
i would NOT attempt this yourself unless you are HIGHLY skilled and HIGHLY experienced with repairing gadgets

ingeps1 said:
I broke my HTC DHD touch a few weeks ago, I order a new digitizer in Ebay an I just got it, but I do not see anywhere a video on how to replace the screen can anyone help me with this.
Click to expand...
Click to collapse
U didn`t look for it enough Check this thread: http://forum.xda-developers.com/showthread.php?t=883444

Thanks but I do not see a complete teardown guide yet. Looks like the guys on the other thread are working on it but nothing detailed enough. I need to know how to replace the digitizer, looks like not body knows how to do it yet.

Screen replacement problems

Hey everyone,
I recently bought my HOX at my local AT&T store about a month ago and managed to drop within the first 2 weeks I had it, and break both the glass and LCD. I went on ebay and bought both the LCD and glass together and installed it on my phone with no luck. Screen is totally black with no response. Everthing else works flawlessly, vibrator, capacitive buttons, and speaker. The aftermarket LCD screen's cable was straight so I had to make a fold in it like the original cable was. I worry that that might be what the problem is, though I highly doubt it. I would appreciate it greatly if someone could give me some advice on what I should do at this point. Return the LCD and glass or try something else. Thanks

hatchman16 said:
Hey everyone,
I recently bought my HOX at my local AT&T store about a month ago and managed to drop within the first 2 weeks I had it, and break both the glass and LCD. I went on ebay and bought both the LCD and glass together and installed it on my phone with no luck. Screen is totally black with no response. Everthing else works flawlessly, vibrator, capacitive buttons, and speaker. The aftermarket LCD screen's cable was straight so I had to make a fold in it like the original cable was. I worry that that might be what the problem is, though I highly doubt it. I would appreciate it greatly if someone could give me some advice on what I should do at this point. Return the LCD and glass or try something else. Thanks
Click to expand...
Click to collapse
Welcome, search the forum. Long story short, call HTC and have them fix it for ~$220

If you signed a contract when you bought the phone and are still within 30 days, I would just have AT&T add insurance to your line and make a claim for it.

SBA1226 said:
If you signed a contract when you bought the phone and are still within 30 days, I would just have AT&T add insurance to your line and make a claim for it.
Click to expand...
Click to collapse
still gonna cost 200$ to replace with AT&T with insurance. but maybe the person there will be nice who knows.

SBA1226 said:
If you signed a contract when you bought the phone and are still within 30 days, I would just have AT&T add insurance to your line and make a claim for it.
Click to expand...
Click to collapse
Thanks for the quick responses, looks like im gonna have to bite the bullet and pay the $220 bucks. AT&T has terrible customer service and they had no interest in helping me.

still not fixed
Hello again,
I recently bought another replacement LCD and digitizer. Installed it in the phone still with no luck. Everything except the screen works perfectly. All the connectors and motherboard look perfect. I have called HTC and there have some of the worst tech support that I have ever experienced. Please respond...im running out of ideas.

hatchman16 said:
Hello again,
I recently bought another replacement LCD and digitizer. Installed it in the phone still with no luck. Everything except the screen works perfectly. All the connectors and motherboard look perfect. I have called HTC and there have some of the worst tech support that I have ever experienced. Please respond...im running out of ideas.
Click to expand...
Click to collapse
I`ve got the same problem. Have you found a solution?

we're you esd grounded while installing it?
Sent from my HTC One XL using xda premium

ptesmoke said:
we're you esd grounded while installing it?
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
no :-/

Try both the old one and the new one without placing it into the housing...
The problem you will face most is with the LCD strip which has to be inserted fully in the slot..
Which is very difficult to do so and needs lots of time on it...
see some Replacement videos on Youtube. It do show you step by step guide on replacing the LCD..
Just place the battery and all the connectors and try powering it on b4 inserting it into the housing..

ptesmoke said:
we're you esd grounded while installing it?
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
XtR3m3R said:
no :-/
Click to expand...
Click to collapse
Ya, that slight pinch you felt during the install......that was your $500's last words

bondarun said:
Try both the old one and the new one without placing it into the housing...
The problem you will face most is with the LCD strip which has to be inserted fully in the slot..
Which is very difficult to do so and needs lots of time on it...
see some Replacement videos on Youtube. It do show you step by step guide on replacing the LCD..
Just place the battery and all the connectors and try powering it on b4 inserting it into the housing..
Click to expand...
Click to collapse
The old LCD isn`t working anymore. The LCD Connection is fully inserted. First time i started the device with the new LCD, everything was working well. A few seconds later i got the blackscreen.

XtR3m3R said:
The old LCD isn`t working anymore. The LCD Connection is fully inserted. First time i started the device with the new LCD, everything was working well. A few seconds later i got the blackscreen.
Click to expand...
Click to collapse
May be its an Hardware issue...
Try plugging in the display alone not the digitizer cable..
Give a try..

18th.abn said:
Ya, that slight pinch you felt during the install......that was your $500's last words
Click to expand...
Click to collapse
Did he pretty much fry the whole thing?

No, he's getting it to boot I believe just no screen..
Try plugging into the pc and make sure it's being recognized.
Sent from my HTC One XL using Tapatalk 2

18th.abn said:
No, he's getting it to boot I believe just no screen..
Try plugging into the pc and make sure it's being recognized.
Sent from my HTC One XL using Tapatalk 2
Click to expand...
Click to collapse
Yeah i think the new LCD is broken. With a flashlight i can see Android on the screen
So i think the backlight is broken. So i will repair the phone with a new Display and Digitizer Unit. Right?

I tried the same thing, but mine was just the glass. Forget about trying to separate LCD from glass, really you are not that skilled (any of you!). anyway, It was about 45 days after receiving my HOX and I called ATT and just told them what happened and that my phone was in 1000 pieces, said I now have a contract and no phone (though I was much more miserable and depressed sounding at the time). She said "no problem, I will just toss out this old contract and we will start from scratch" It cost me another $99 but they sent me a brand new phone. I was shocked. First time a carrier ever made me smile (other than running LTE Speed Tests)

XtR3m3R said:
no :-/
Click to expand...
Click to collapse
i don't know i can't speak

navigation button are not working

Hey
few days ago my HOX ATT fall down. all the buttons were ok but after some days they had stopped working. i have tried to do factory reset but it didnt helped. all the touch screen works but the buttons not. i sent the HOX to Repair shop and they told me they have not seen thing like this before that only part of the touch digitizer working.
can you help me solve the problem?
Thanks.

The fact that the repair shop has never seen it before, does that mean they won't even try to fix it?

He said that he need to order this part to fix it and he even not sure that it will work.
is this hardware problem?

guybor97 said:
is this hardware problem?
Click to expand...
Click to collapse
Since you dropped the phone recently, I'd be inclined to say yes.
I'd try to RUU, and if the problem persists, its probably a hardware failure caused by the drop.

redpoint73 said:
Since you dropped the phone recently, I'd be inclined to say yes.
I'd try to RUU, and if the problem persists, its probably a hardware failure caused by the drop.
Click to expand...
Click to collapse
Ok
is it good ?
http://www.ebay.com/itm/New-OEM-Dig...e_Replacement_Parts_Tools&hash=item1e7c1578c1

guybor97 said:
Ok
is it good ?
http://www.ebay.com/itm/New-OEM-Dig...e_Replacement_Parts_Tools&hash=item1e7c1578c1
Click to expand...
Click to collapse
Please search the forums regarding LCD changing. It's not an easy task.
http://forum.xda-developers.com/showthread.php?t=1720900
You must buy the entire LCD - Digitizer -light guides bundle . It's almost impossible to separe the screen from the LCD, so buying the digitizer is a waste of time if you dont have the LCD.

javierarenas said:
Please search the forums regarding LCD changing. It's not an easy task.
http://forum.xda-developers.com/showthread.php?t=1720900
You must buy the entire LCD - Digitizer -light guides bundle . It's almost impossible to separe the screen from the LCD, so buying the digitizer is a waste of time if you dont have the LCD.
Click to expand...
Click to collapse
the same thing for me, i have tryed everithing and not fixed yet, in a few weeks you will see how other parts in the touch screen will not work too.

As javierarenas has said, Purchasing the digitizer alone is a bad idea. Nearly impossible is an understatement. even with a heat gun and an unlimited amount of patience you would be lucky to separate the digitizer from the LCD.
As Redpoint said, if RUU doesn't fix it, you will need a new screen.
Take the phone apart prior to buying the screen. Check the colors of the ribbon cable and try to find the EXACT same screen. This will save you a lot of trouble. Make sure to keep the old screen in case you need to sync the new screen otherwise you are totally screwed.
Good luck.

I tried taking apart my phone and it was not an easy task.....AT ALL! MAKE SURE TO BE PATIENT!
-Sugardaddy

Arrow44 said:
I tried taking apart my phone and it was not an easy task.....AT ALL! MAKE SURE TO BE PATIENT!
-Sugardaddy
Click to expand...
Click to collapse
Funny thing is I never had to take mine apart. But did have to reattach the screen, sat down with phone in back pocket and when I pulled it out it had separated the screen from body and had to use some iPhone screen double sided tape to glue back down.
Sent from my HTC One XL using xda premium

[Q] busted digitizer (i think)

Hi,
About 3 weeks ago my nexus 5 got wet, I dried it quickly and it seems to be ok, except not touch.
The screen is ok Wi-Fi 3g all is working.
I could not find anywhere how to replace only the digitizer (adding the screen is quite expensive).
Anyone had any experience with this?
Thanks.

dot2 said:
Hi,
About 3 weeks ago my nexus 5 got wet, I dried it quickly and it seems to be ok, except not touch.
The screen is ok Wi-Fi 3g all is working.
I could not find anywhere how to replace only the digitizer (adding the screen is quite expensive).
Anyone had any experience with this?
Thanks.
Click to expand...
Click to collapse
You can only replace the whole screen (digitizer included), not seperately. Look on YouTube for iFixit video`s for how to replace it if you want to do it yourself.

Hi, Thanks for your answer.
That part i know, however it's quite expensive and i have a new device so i'm in no hurry.
Do you think that in the future there will be a seperate digitizer?

dot2 said:
Hi, Thanks for your answer.
That part i know, however it's quite expensive and i have a new device so i'm in no hurry.
Do you think that in the future there will be a seperate digitizer?
Click to expand...
Click to collapse
Don`t think so, it will stay a one part component.

ok, thanks.

Nexus 5 Display problem

Hi friends,
I have a nexus 5 which is purchased from US which doesn't cover warranty in my country.Everything was working fine, but for the past few days I find a Part of the display is not working or not recogonising the touch.Every parts thing excpect that area works fine but not that one.I tried Soft reset and hard reset which dosent work.Is it hardware related issue.If yes is it repairable or the entire touch should be replace.And how much it will cost me.Thanks in advance.Attached the image.the Red spot is the non working part.

Hi,
The whole thing (LCD and Digitizer) will be replaced and LG will charge you anything between Rs.7000-8000...

vin4yak said:
Hi,
The whole thing (LCD and Digitizer) will be replaced and LG will charge you anything between Rs.7000-8000...
Click to expand...
Click to collapse
Thanks for the reply mate.Is there any alternate available for this i.e. any Cheaper Version of the display..

imranfarookj said:
Thanks for the reply mate.Is there any alternate available for this i.e. any Cheaper Version of the display..
Click to expand...
Click to collapse
AFAIK, there isn't. You could ask a local repair shop and see what they have to say about this...

Ok my bad..Moderator, Plz Close this thread..