[Q]Android data usage madness - Nexus 5 Q&A, Help & Troubleshooting

Is anyone else having loads of data used by android system in the last couple of weeks?
Apparently my data is all ready used up and its only december 8th, I've never had this before and even stranger it happened while I'm within range of my wifi.
This phone had worked great for me right up until the release of nexus 5x, coincidence? Or {enter conspiricy theory here}.

You may have the phone backup turned on in the backup and reset settings, or something else (auto-sync) unrelated to conspiracy

Sync over wifi only

Then there's probably something else that has been activated. Try restricting background data.
The system update can fail to download due to insufficient space, and retry over and over again.

I'm not using the phone in a different way than I have been all year, if anything I've been on wifi more in the last week.
Is it possible that my wifi isn't working all the time so the phone decides to use cellular because it was already sending data?

jimlad said:
I'm not using the phone in a different way than I have been all year, if anything I've been on wifi more in the last week.
Is it possible that my wifi isn't working all the time so the phone decides to use cellular because it was already sending data?
Click to expand...
Click to collapse
Yes if your mobile data are always on. The device automatically switches to mobile data when wifi is off, out of range,...

Related

[Q] T-Mobile Tether, data keeps failing randomly

Hey,
I have a Nexus 5 that is set up to basically act as a router using wireless tethering. I live in an area where I constantly have full-blast LTE that is usually above 30Mbps. For about a month, everything's been great until this last week. Now, every few hours my data connection gets killed completely after anywhere from a few minutes to a few hours after tethering has been running. Data stops working on all tethered devices as well as the Nexus 5. Entering airplane mode and then resetting the WiFi tether fixes the symptoms, and if that fails, restarting fixes it.
I've disabled wireless_tether_dun (sp?), switched to IPv4 and I sometimes use a VPN that passes through all network traffic through the VPN. Even with VPN disabled, the data drop keeps happening.
I know there are so many things that can be going on, but has anyone else noticed this recently? I'm wondering if it is a hardware issue, a signal issue, or perhaps T-Mobile has changed something on their side of things that is killing my somewhat obvious abuse of their network.
x2
jondwillis said:
Data stops working on all tethered devices as well as the Nexus 5. Entering airplane mode and then resetting the WiFi tether fixes the symptoms, and if that fails, restarting fixes it.
Click to expand...
Click to collapse
I am having the exact same issue -my post- in a completely different place, only I have been assured it is completely fine to use my phone on the network in this way. Did you ever find a solution to this?

[Q] Anyone else randomly have their data stop working?

Hi everyone,
Just wondering if anyone's had issues with their data not working after while and require a reboot/airplane mode to work again?
I've noticed it both with Wifi and also with Mobile Data where one minute it'll work, and then suddenly I'll lose signal and need to reboot or switch on/off airplane mode a few times before it connects again.
Thanks!
Nope, haven't noticed anything like that yet. Is this happening on LTE or H/H+?
Nope. Do you have Chinese imported or International version?
Not stop, just slow...
Oneplus arrived from China and CM 11 was installed OK. For over a week everything has been fine using Virgin network in the UK.
Since yesterday though the data has been rather slow when browsing or using apps that require a connection.
When switching the data on the phone does recognise between 3g/H/H+ but when trying to load anything it is far slower than what it has been before.
I've tried clearing the cache and even clearing data but to no avail. Tried a factory reset last night and thought it was OK for a bit but today the same thing...
When using the browser pages will load but the blue loading bar at the top never moves past the first centimeter. (Doesn't move when using WiFi either though speed is finewhen using that).
Already contacted Virgin in case there were any issues but say the service is fine.
Any advice for troubleshooting or things to check would be appreciated.
Cheers
---------- Post added at 06:56 PM ---------- Previous post was at 06:06 PM ----------
Another reset and browser OK... Haven't done any updates or or signed in to Google account or reinstalled any apps. I think a slow and steady install of what I want and syncing to see if there's a clash somewhere. Hmmm, not happy at all
Sent from my Nexus 7 using XDA Free mobile app
CephiroX said:
Hi everyone,
Just wondering if anyone's had issues with their data not working after while and require a reboot/airplane mode to work again?
I've noticed it both with Wifi and also with Mobile Data where one minute it'll work, and then suddenly I'll lose signal and need to reboot or switch on/off airplane mode a few times before it connects again.
Thanks!
Click to expand...
Click to collapse
I have had it where chrome wouldn't load webpages, usually it would start working again after a minute or two.
*sigh*... Thought things were fine last night but using it now its back to being slow again. No idea what's going on. Main update I had to install was Play Services. Chrome seemed a little funny so decided to roll it back at at the time things were alright but using it now its annoying. Took about 4 minutes to download a 3.5 meg file whereas it should breeze through it. I'm not expecting miracles but past experience was far better. Don't know whether there's anything I can do or just raise an issue with my original supplier.
Sent from my One using XDA Free mobile app
Strange.. for me, it's been both H/H+, LTE and Wifi that have had it happen to me..
Also, it's not the Chinese version. It's the International version I got from Oneplus. Lately it's been ok, but we'll see how it goes..
APN settings ok?
Do you have your preferred network set correctly?
Personally I've noticed no difference. Its set as EE by default but manually added Virgin's own to try.
Been working quickly enough again without rhyme nor reason.
Sent from my Nexus 7 using XDA Free mobile app
CephiroX said:
Hi everyone,
Just wondering if anyone's had issues with their data not working after while and require a reboot/airplane mode to work again?
I've noticed it both with Wifi and also with Mobile Data where one minute it'll work, and then suddenly I'll lose signal and need to reboot or switch on/off airplane mode a few times before it connects again.
Thanks!
Click to expand...
Click to collapse
I can confirm the same happening to me... I'm on WIND Mobile in Ontario, Canada. It won't show that you lost the connection, things just stop loading... and the only way to fix it is to toggle airplane. It happens quite often, like a few times an hour. It's definitely a software issue that I'm hoping will be worked out in future updates, or maybe I'll have better luck with another ROM.
rAy
Same thing
ray2jerry said:
I can confirm the same happening to me... I'm on WIND Mobile in Ontario, Canada. It won't show that you lost the connection, things just stop loading... and the only way to fix it is to toggle airplane. It happens quite often, like a few times an hour. It's definitely a software issue that I'm hoping will be worked out in future updates, or maybe I'll have better luck with another ROM.
rAy
Click to expand...
Click to collapse
I've noticed it a few times where I'll swipe to the left (using Google launcher) and Google Now will indicate there is no internet connection even though I'm in an area with solid coverage. Usually if I swipe down a few times to refresh it will reconnect and update. Today however I had to reboot to reconnect. I have already checked my APN and it's fine. Did not have this issue even once with my Nexus 5 or my OPPO 7A I've been using. I'm going to check the CM bug log to see if it's been reported there.
I*have the same issue. Seems to happen when the 4g signal is weak and the handover to 3g does not happen. Then signal is lost instead.
I changed my APN now, but don't think it will matter... I'll give it a go. Using Franco kernel now, but is probably baseband related. Never had issues with my g2 previously on same location and APN.
In Norway BTW...reboot solve the problem temporarily
I have the same problem. My data connection will just stop at random and Facebook and Google now won't refresh, YouTube videos will suddenly stop playing, and upon hitting retry I'll get an error in both the playback screen and comments, and also the speedtest app won't finish preparing the test when I go to verify that my data connection is severed. I would have to restart in order to get data working again. I do get LTE speeds when it works, but it seems that the OPO takes longer to ramp up to those speeds compared to my Nexus 5 if that makes any sense?

[Q] Constantly loosing connection

Almost since I got my nexus 5 last year it has been loosing its connection about two times per day. It does this in three different ways.
1. total loss. The little outline of a triangle appears and a notification that I have lost my connection. Clicking the notification opens the manual selection of networks. I select the network and all is fine.
2. full connection with an exclamation mark. solves it self by waiting for a while.
3. full connection with H/3G but when trying to access the internet there is no connection. This one is really weird. The solution here is top open the quick settings, select flight mode, which greys out the connectivity triangle but keeps the H or 3G part white on top of the greyed out triangle that has a slash over it. About a minute later the H or 3G disappears and I can turn off aeroplane mode. This either restores the connection or jumps to problem one.
First I thought its a hardware problem, but since I don't want to part with my phone I never sent it back to google for fixing.
When android 5.1 was released I installed that manually and surprisingly did not have any problems at all after this. But then I went abroad and using the same sim connected to a local network in the country I went to. It took 4 tries to join one of those networks. When I then came home this problem started again.
My thought is that there is some setting that should be there that stayed from my trip. I have tried clearing all caches from the storage in settings and the dalvik cache. No difference. I'm not to keen on re-installing my phone again. So my question is, has this happened to anyone else? Did you solve it? Is there something I can do to remove all previous settings for the network to make it work again? Other suggestions?
This happens to me, at least 4 times a day for me, it has only been doing it since I installed 5.1 on my nexus 5, which was a brand new one from Google since I smashed my screen and they just gave me a new one, I'm in the UK btw, not sure where you are but it does take forever to connect to mobile network when I turn wifi off too.
I constantly lose connection at my house going from E to H+ to LTE throughout the day
Sent from my Nexus 5 using XDA Free mobile app
kieran_bondflashy said:
This happens to me, at least 4 times a day for me, it has only been doing it since I installed 5.1 on my nexus 5, which was a brand new one from Google since I smashed my screen and they just gave me a new one, I'm in the UK btw, not sure where you are but it does take forever to connect to mobile network when I turn wifi off too.
Click to expand...
Click to collapse
I'm in Spain.
For me it happened before 5.1 as well. But 5.1 fixed it temporarily, until I travelled with my phone. Have you had to switch to another network with that phone?
For some reason when manually looking for a network it seems to be running on a timeout function because it takes me 60 seconds to get the list, always. This feels like a very antique solution, they should just populate the list as a network is found like wifi does it.

Nexus 5 WiFi Crashing Phone

Hi all. I have a weird issue that after Googling it doesn't seem anyone else has had.
The issue started earlier today, in the morning. I was using my phone on the WiFi and it was working phone, then my phone crashed, restarted itself.
I noticed it wasn't connected to the WiFi, went to the WiFi settings and where it usually says the list of networks it said "Turning on WiFi" and the slider at the top was greyed out so I couldn't turn it off.
I tried airplane mode and that didn't help. But the phone was working fine on my mobile data so restarted.
Now the weirder part starts. I basically have an issue where, if I turn on the WiFi, my phone crashes, or doesn't act like it's turning the WiFi on.
Even going Settings and then pressing on the WiFi option freezes the phone.
The problem started when I was still using 4.4.4 however since the problem developed I've used my mobile data to download the updates and now have 5.1.1 I think.
The problem persists even after updating to the most recent version and doing a factory restore. The phone is currently completely stock with nothing downloaded on to it. All I did is go through the first time setup for the device.
The WiFi currently is off, and the phone is working however it won't connect to my data, it has the signal bars and then an ! instead of a 4G icon.
If I try to turn the WiFi on it crashes the phone.
The phone is still under warranty so I plan on contacting LG on Monday however it's currently 3:34 AM on a Sunday so I have a day until I can call them and was hoping for a solution in that time.
Thanks in advance. I have the phone to hand so anything you want me to test I'm able to.
There is some information I didn't type as I don't know what is important was trying to avoid a wall of text so if you have any more questions I'll answer I best I can.
Thanks for reading, I hope you can help!

Notifications coming in at the same time.

So I just got the phone a few days ago and I've started to notice some strange happenings. Whenever I get notifications for my apps or messages they always come at the same time. Say I have a text message come in, it will then push facebook or something like that and show messages that I have from the messenger app. Is this normal behavior?
@Demonlinx This has been happening since the first day for me too. I've noticed this only happens when I'm on WiFi, if I'm on data I get my push notifications the moment they happen (all except Google hangouts for some odd reason). I don't have the Facebook app installed but this is a constant annoyance I've been dealing with for a while now, it seems as if when the screen is off its not pulling in data when connected to WiFi, but as soon as I get a text message or turn the screen on my notifications come rushing in all at the same time. Are you on WiFi too when you notice this happening? Or is it all the time?
@elpindian Ok, so I noticed that this happens only when I'm on WiFi as well.. Although it seems intermittent because I've been getting other notifications via a wifi connection, i.e Twitter, Snapchat, etc.. So I'm not sure what is causing this issue. I'll keep trying to mess around with it and see what I come up with.. Are you stock? Do you have connection optimizer turned on? Mine is off. Tl;Dr I only notice this happening sometimes and it only happens (so far) on WiFi.
edit: I found that if I enable WiFi and Mobile Data at the same time it seems to eliminate this issue, I'm trying to test using just WiFi and seeing if the problem still exists.
elpindian said:
@Demonlinx This has been happening since the first day for me too. I've noticed this only happens when I'm on WiFi, if I'm on data I get my push notifications the moment they happen (all except Google hangouts for some odd reason). I don't have the Facebook app installed but this is a constant annoyance I've been dealing with for a while now, it seems as if when the screen is off its not pulling in data when connected to WiFi, but as soon as I get a text message or turn the screen on my notifications come rushing in all at the same time. Are you on WiFi too when you notice this happening? Or is it all the time?
Click to expand...
Click to collapse
Demonlinx said:
@elpindian Ok, so I noticed that this happens only when I'm on WiFi as well.. Although it seems intermittent because I've been getting other notifications via a wifi connection, i.e Twitter, Snapchat, etc.. So I'm not sure what is causing this issue. I'll keep trying to mess around with it and see what I come up with.. Are you stock? Do you have connection optimizer turned on? Mine is off. Tl;Dr I only notice this happening sometimes and it only happens (so far) on WiFi.
edit: I found that if I enable WiFi and Mobile Data at the same time it seems to eliminate this issue, I'm trying to test using just WiFi and seeing if the problem still exists.
Click to expand...
Click to collapse
Try a data reset by dialing ##72786#
@Demonlinx I am stock with no plans on rooting until there is a fully functional AOSP rom out there for our device. I have disabled connection optimizer as well, but haven't turned data off even while on WiFi. Is there a specific setting to do this besides the disabling data option? I never turn my data off since I have unlimited, does connecting to WiFi automatically turn off data? Because I know if I did turn it off I wouldn't be able to receive MMS and I definitely still get all my MMS with no problems.. Snapchat and twitter have delayed notifications when I'm on WiFi but work flawlessly when I'm only on data.
@Soooperstar thanks man but I've been told by a Sprint and Samsung rep before to try that and still I have these issues... Could it maybe be a problem on our router's end? I've noticed that this doesn't happen with every WiFi connection I have; i.e if I'm at my gfs house who has her at&t router vs my Comcast router.. I've also noticed that if my screen is off for more than a couple minutes while connected to WiFi my android wear watch will give me the offline message if I try and interact with it. It's as if the phone stops any internet connection while it's sleeping, somewhat annoying because I can't just walk around the house and expect to receive notifications on my wearable without waking up the phone (phone calls and texts excluded).
elpindian said:
@Demonlinx I am stock with no plans on rooting until there is a fully functional AOSP rom out there for our device. I have disabled connection optimizer as well, but haven't turned data off even while on WiFi. Is there a specific setting to do this besides the disabling data option? I never turn my data off since I have unlimited, does connecting to WiFi automatically turn off data? Because I know if I did turn it off I wouldn't be able to receive MMS and I definitely still get all my MMS with no problems.. Snapchat and twitter have delayed notifications when I'm on WiFi but work flawlessly when I'm only on data.
@Soooperstar thanks man but I've been told by a Sprint and Samsung rep before to try that and still I have these issues... Could it maybe be a problem on our router's end? I've noticed that this doesn't happen with every WiFi connection I have; i.e if I'm at my gfs house who has her at&t router vs my Comcast router.. I've also noticed that if my screen is off for more than a couple minutes while connected to WiFi my android wear watch will give me the offline message if I try and interact with it. It's as if the phone stops any internet connection while it's sleeping, somewhat annoying because I can't just walk around the house and expect to receive notifications on my wearable without waking up the phone (phone calls and texts excluded).
Click to expand...
Click to collapse
Could be..... Kinda hard to troubleshoot. The only one I have a problem with is Tapatalk and XDA app. I think that one may be related
@Soooperstar it's weird, I think it has something to do with the phones deep sleep issues and Sammy has yet to figure out all the bugs. I love the build of this phone but can't stand the software. I'm ready to move on to a Nexus device when the next one releases.

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