mms issues since 5.1.1 tmo update - Note Edge Q&A, Help & Troubleshooting

Every since I did the 5.1.1. Update for my edge the alternate SMS message apps are not sending mms. It turns out, as of today, I am finding that sms are getting delayed as well as this happening to anyone else? If so any fixes before I do a reaet? Thanks in advance.

steve austin said:
Every since I did the 5.1.1. Update for my edge the alternate SMS message apps are not sending mms. It turns out, as of today, I am finding that sms are getting delayed as well as this happening to anyone else? If so any fixes before I do a reaet? Thanks in advance.
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Click to collapse
It could be that said alternate apps need to receive updates. So I'd wait for app updates. Also what apps do you use? I'd like an app that can sync text messages/back them up automatically and intelligently in case of phone loss.
ALso check your network settings? to see if there are any changes....by network settings I mean APN settings

Related

trouble sending mms

Anyone have trouble sending mms? Mine just stalls and eventually gives me a notice that it can't be sent...had the trouble for a while now....
Sent from my SAMSUNG-SGH-I897 using XDA App
Are you having this problem on both 3G and Edge or just when you are on Edge?
your not trying to send it through google voice are you?
I had trouble with mine on EDGE. The solution was to get Handcent SMS and set the size of the MMS.
Settings->Send message settings->Maximum MMS size and I set it to 100k
No problems since.
mmm_tacos said:
I had trouble with mine on EDGE. The solution was to get Handcent SMS and set the size of the MMS.
Settings->Send message settings->Maximum MMS size and I set it to 100k
No problems since.
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Click to collapse
I am also having this problem. I found that it was only an issue on Edge.... which is all that is available here. Pretty much rendering my MMS messages useless. Along with GPS. So im quite displeased at this moment.
As for the Settings = send message settings above thing .... I do not see the "Send MEssage Settings" option anywhere. Not in Message Settings or in regular Settings. Any particular place for it? Hope it works if i find it. Frustrated.
Correction - I see you mean to get the program Handcent SMS. Though that actually pisses me off more that I have to get a program to send on Edge, I will give it a shot.
Works
I can confirm that the Handcent SMS app on the Marketplace works for MMS on Edge network. Thanks for the tip off good sir.
If you're running Stock JF6 ROM and only has EDGE signal, you have two choices:
1. Some how shrink the picture down to 100k or so. Anything bigger won't send over EDGE. It is one of the known bugs in stock ROM.
2. You can flash to the newer leaked beta ROM. This bug has been addressed in newer ROMs.
Or you can wait for the official ROM update that fixes GPS among other things. No one know when that will happen yet.
Question for mmm_tacos
mmm_tacos -
Did you find a way to disable the regular Messaging system so you dont get two notifications for every text/MMS message received?
Finch44 said:
mmm_tacos -
Did you find a way to disable the regular Messaging system so you dont get two notifications for every text/MMS message received?
Click to expand...
Click to collapse
You should be able to open the stock Messaging application and hit your menu button and go to settings and go to Notifications and uncheck it.
mmm_tacos said:
You should be able to open the stock Messaging application and hit your menu button and go to settings and go to Notifications and uncheck it.
Click to expand...
Click to collapse
much appreciated
I can send a MMS, but cant receive one.
Those I send it to do receive it.
When I receive a MMS I get a Txt which has a 'Download' button in it. I try to download but it doesnt work, even if the photo is tiny.
Im on JH7

New Android Messenger App - Can't receive MMS

Hi there,
I recently got the new Android messenger app after upgrading my phone to L
I prefer it to hangouts, but I can't receive MMS.
The important thing is - if I use hangouts, I can receive them without issue on hangouts. So I don't think it's my APN settings that are the issue (I'm on Straight Talk)
Is anyone else having this problem?
Tried unchecking auto retrieve MMS, but it just freezes on 'downloading' and the MMS never shows up.
Thanks for any help you can offer
bruce_aisher said:
Hi there,
I recently got the new Android messenger app after upgrading my phone to L
I prefer it to hangouts, but I can't receive MMS.
The important thing is - if I use hangouts, I can receive them without issue on hangouts. So I don't think it's my APN settings that are the issue (I'm on Straight Talk)
Is anyone else having this problem?
Tried unchecking auto retrieve MMS, but it just freezes on 'downloading' and the MMS never shows up.
Thanks for any help you can offer
Click to expand...
Click to collapse
I have this isuue with all messing apps in kitkat cant confirm if i have in L. The fix i found was i couldnt start my phone on my home wifi. If i started it on LTE MMS worked.
krolla03 said:
I have this isuue with all messing apps in kitkat cant confirm if i have in L. The fix i found was i couldnt start my phone on my home wifi. If i started it on LTE MMS worked.
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Click to collapse
Ah right - I tried doing that but it didn't work. Thanks for the suggestions though.
I think part of the issue is Messaging has no options for MMS, whereas in Hangouts you can select a different APN.
I can't see any option for this in the messaging app.
I'm having the same issue. I've got android L on the lg g3
MMS works perfectly fine for me in the Messenger app. Both sending and recieving.
I'm also on straight talk and MMS worked fine in hangouts. Since installing messenger it won't receive. Just sits hanging on the downloading screen.
I would love to start using messenger as I feel it handles SMS just slightly better, but can't do without the MMS and group texting features. Will wait for update.
No problems here either, and I'm in an edge area.
I've encountered the same problem. Tried multiple ROMs to be sure; same problem existed. Messaging lets me receive them, but not Messenger. I have to change my default SMS app every time I want to download a MMS message. Sending MMS works, strangely enough.
Same here....when I receive a MMS , the app seems to freeze , I can't send any sms during the "downloading" time
Doesn't work
I always hated Hangouts so i downloaded SMS app now i tried downloading messenger and it will not download MMS messages. I am on Straight Talk and have a Nexus 5.
Thanks
Pic shows my issue and when i hit "Tap" it said download but will not. HELP!!!!!
What I did (I found this somewhere online), go and delete all the APN settings except the one you use. Reboot and viola. MMS on AT&T Straight Talk worked for me in Google Messenger!

MMS Stopped working two days ago

A few bits of information to start.
- I have been on the same ROM and same settings for over a year (including APN)
- I use ChompSMS, but have uninstalled it as part of testing
- I have tested both on and off of WiFI
- I am on StraightTalk
- I used a different APN than what they have on their site, and when this started, I updated to the one they list there now, but the problem remained the same on both options.
Now, my problem, for the past two days, any MMS (I believe based on past history that these are group conversations, not individual MMS messages), are not downloading. Using the built in Messanger application I get an error that it cannot download the message. With ChompSMS, installed, I get the message that it cannot download MMS and to check my APN settings. I tested sending myself an image MMS, and that both sent and got received. Other than that test, I've got nothing the past two days other than that error from Chomp (or nothing from the built in) at the rate of 4-5 times every 30 minutes (the approx rate I'd normally get a message in a group text).
What I have left to try:
- I'm using SMS Backup & Restore to backup my SMS/MMS and then I'm going to wipe out the database and restore my messages
However, anyone have any other ideas what might be wrong or what I can do to fix this?
Trel said:
A few bits of information to start.
- I have been on the same ROM and same settings for over a year (including APN)
- I use ChompSMS, but have uninstalled it as part of testing
- I have tested both on and off of WiFI
- I am on StraightTalk
- I used a different APN than what they have on their site, and when this started, I updated to the one they list there now, but the problem remained the same on both options.
Now, my problem, for the past two days, any MMS (I believe based on past history that these are group conversations, not individual MMS messages), are not downloading. Using the built in Messanger application I get an error that it cannot download the message. With ChompSMS, installed, I get the message that it cannot download MMS and to check my APN settings. I tested sending myself an image MMS, and that both sent and got received. Other than that test, I've got nothing the past two days other than that error from Chomp (or nothing from the built in) at the rate of 4-5 times every 30 minutes (the approx rate I'd normally get a message in a group text).
What I have left to try:
- I'm using SMS Backup & Restore to backup my SMS/MMS and then I'm going to wipe out the database and restore my messages
However, anyone have any other ideas what might be wrong or what I can do to fix this?
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Click to collapse
Do you happen to use PushBullet? If so, uncheck "SMS sync" and reboot. That always causes issues for me.
jsgraphicart said:
Do you happen to use PushBullet? If so, uncheck "SMS sync" and reboot. That always causes issues for me.
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Click to collapse
Unfortunately no. I don't have anything that could have caused this. Since Saturday, I've only updated "Reddit is fun golden platinum", "dolphin browser", and "power toggles" (installed, but never run).
The above was on Sunday
The problem began on Tuesday afternoon.
Prior to that, it was working.
Trel said:
Unfortunately no. I don't have anything that could have caused this. Since Saturday, I've only updated "Reddit is fun golden platinum", "dolphin browser", and "power toggles" (installed, but never run).
The above was on Sunday
The problem began on Tuesday afternoon.
Prior to that, it was working.
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Click to collapse
Well I thought I'd ask. That's the only thing that has ever broke MMS for me.
jsgraphicart said:
Well I thought I'd ask. That's the only thing that has ever broke MMS for me.
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Click to collapse
Apparantly I'm not the only straight talk user that has this issue.
Don't know what it is though :\
Trel said:
Apparantly I'm not the only straight talk user that has this issue.
Don't know what it is though :\
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Click to collapse
I'm assuming it is something with Marshmallow and Cricket causing the issue. My Nexus 5 on Cricket won't receive MMS if WiFi is on. If I leave WiFi off, I can receive and send MMS fine. My wife has a Moto X on Lollipop on Cricket and can receive MMS fine with WiFi on.
My situation was very similar to yours in that MMS was working fine for weeks after I upgraded to 6.0. It then just stopped randomly. I still have not found a work around other than disabling WiFi.
slackhouse said:
I'm assuming it is something with Marshmallow and Cricket causing the issue. My Nexus 5 on Cricket won't receive MMS if WiFi is on. If I leave WiFi off, I can receive and send MMS fine. My wife has a Moto X on Lollipop on Cricket and can receive MMS fine with WiFi on.
My situation was very similar to yours in that MMS was working fine for weeks after I upgraded to 6.0. It then just stopped randomly. I still have not found a work around other than disabling WiFi.
Click to expand...
Click to collapse
That's not the same issue.
This is an issue affecting all (most) of straight talk, and has nothing to do with the phone or the setting.
Wifi on/off doesn't have an effect.
So, it's not a phone issue, just a Straight Talk one.
slackhouse said:
I'm assuming it is something with Marshmallow and Cricket causing the issue. My Nexus 5 on Cricket won't receive MMS if WiFi is on. If I leave WiFi off, I can receive and send MMS fine. My wife has a Moto X on Lollipop on Cricket and can receive MMS fine with WiFi on.
My situation was very similar to yours in that MMS was working fine for weeks after I upgraded to 6.0. It then just stopped randomly. I still have not found a work around other than disabling WiFi.
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Click to collapse
This is my exact life, please let me know if you figure it out better. I do think Pushbullet was screwing me up too, even just having it installed without SMS sync.
MMS always downloaded fine with Pushbullet installed, but since upgrading to Marshmallow, I haven't been able to download a single MMS on my N5. I'm on T-Mobile, not Straight Talk.
Are you sure it's not related to the more-widespread issue of MMS not working with WiFi on?
EDIT: See here.
Actually having this problem on mine as well now (AT&T). Had auto updates off. Nothing changed to my knowledge. Just not downloading some MMS' in Google Messenger. Some it will download. Standard txt's seem fine? Have a group of about 4 under a user category (this is usually where various threads/contacts are shown in Messenger) "message not found". Then under known contacts, I had 4 labeled as "couldn't download" - "touch to download" - which upon touching, state "downloading"... which at some point fails (like, lots longer later - 10 minutes +, and states the msg size is 709KB?)
Also, just noted the "more-widespread issue of MMS not working with WiFi on". Will investigate this possibility.
edit: my wifi has been off. So, not a culprit with my particular problem.
Yup, standard SMS works, but the only way I can get MMS to work in any client is to cycle WiFi and reboot. It's an enormous bug.

Unable to send/receive MMS when connected to WiFi on Verizon

So I noticed yesterday that I was having an issue with sending or receiving MMS while on WiFi.
I searched online for a solution and the general consensus is to edit network APN settings. The problem though is that APN settings are grayed out and cannot be edited or added.
In order to send or receive MMS, I have to toggle wifi on/off. I have not callee Verizon tech support yet, planning on it and will update this post but I was wondering if anyone else has had similar experience and would like to share their solution.
Thanks
[Update]
The next day after making this post, I called Verizon. The tech support walked me through a reset of settings and asked to reboot the phone. After following her instructions, the problem persisted. She said she would create a ticket number and follow up with their technical supervisor/support and I should hear from her within three day.
Well today after making the report, I woke up with an updated Galaxy App in my notification. It seemed to have been pushed to my phone the night before. I clicked but nothing opened. So I assumed it's a fix for the MMS issue and immediately composed an MMS and voila, the **** works now. Idk what they did but it is working. I suggest calling tech support and have them deal with it if your aon setting is grayed out.
froughie said:
So I noticed yesterday that I was having an issue with sending or receiving MMS while on WiFi.
I searched online for a solution and the general consensus is to edit network APN settings. The problem though is that APN settings are grayed out and cannot be edited or added.
In order to send or receive MMS, I have to toggle wifi on/off. I have not callee Verizon tech support yet, planning on it and will update this post but I was wondering if anyone else has had similar experience and would like to share their solution.
Thanks.
Click to expand...
Click to collapse
I am having the same issue on AT&T! what sms app are you using? I am using google messages. mms go through as soon as I turn wifi off. fn annoying!
I glad is not only me (it's mean I am not crazy)
Just got my S8plus 2 days ago, replace broken LG V10 and I notice this problem with all samsung and google message apps, but when I install third party messaging app it's working fine
Any suggestions how to fix
Let's be real. Only happens on Google messages. So, software, fixable, not by Samsung and will be in a Wednesday release this week or next. Not worried.
Sent from my SM-G955U using XDA-Developers Legacy app
[1 said:
;72006082]I am having the same issue on AT&T! what sms app are you using? I am using google messages. mms go through as soon as I turn wifi off. fn annoying!
Click to expand...
Click to collapse
My default app is Google messenger but I tried it with samsungs and Verizons messaging app, a three failed. I am currently toggling WiFi and hoping someone can figure out a solution. I don't wanna use another third party app
I can send MMS on wifi in stock app. But on Google it dies to work on wifi
Sent from my SM-G955U using Tapatalk

No SMS/MMS on Verizon

*SOLVED* (See my post #11)
Hello all,
I'm having trouble getting any text on my U12+. I've seen one other case on androidCentral forums but not much of any results. Figure i would chime in and see if anyone else figured this out.
I had this issue as well. I had to go to a Verizon store and get a new sim card, which he activated in my old HTC 10 then put into the U12+. After that the tech suspended my sms service then reactivated and I was good to go. The only issue I have is that I can not receive MMS messages from any 3rd party app, so I am stuck using the stock one.
Call Verizon -- spent 3 minutes with a level 1 technician who re-provisioned the phone for sms & mms. All is working as expected (although the stock messaging system wouldn't send GIFs, but I downloaded Textra and it works fine).
Icculus760 said:
Call Verizon -- spent 3 minutes with a level 1 technician who re-provisioned the phone for sms & mms. All is working as expected (although the stock messaging system wouldn't send GIFs, but I downloaded Textra and it works fine).
Click to expand...
Click to collapse
Are you able to receive mms in Textra? I can send mms and sms in any app, but can only receive mms pictures in Verizon messages
Sent from my HTC U12+ using Tapatalk
Unmoses said:
Are you able to receive mms in Textra? I can send mms and sms in any app, but can only receive mms pictures in Verizon messages
Sent from my HTC U12+ using Tapatalk
Click to expand...
Click to collapse
Soooooooo, it turns out there's an MMS bug with Textra which hasn't been fixed yet. I tried all the suggested steps (clean install, change MMS behavior, modify APN settings, etc) and MMS doesn't work with Textra. I emailed the developers and we'll see what happens.
I then downloaded Pulse and everything works as expected with that app. Not sure about any other third party messaging apps right now.
Icculus760 said:
Soooooooo, it turns out there's an MMS bug with Textra which hasn't been fixed yet. I tried all the suggested steps (clean install, change MMS behavior, modify APN settings, etc) and MMS doesn't work with Textra. I emailed the developers and we'll see what happens.
I then downloaded Pulse and everything works as expected with that app. Not sure about any other third party messaging apps right now.
Click to expand...
Click to collapse
I emailed textra support over the weekend and after running through all the settings, they had me install android messages and that did not work with MMS as well. I tried with a few other 3rd party apps and they came to the conclusion that it is an android Oreo bug and they can't do anything to fix it.
Thanks everyone! I will try the steps mentioned above and report back.
Interestingly enough mms receive works for me on Verizon messages and the default htc text app. It does not work (just receiving pics) in Textra or Android messages. This feels like an OS side issue? I was on the phone with tier 2 support when I first got it and they reprovisioned twice. Then said just use the apps that work lol
Sent from my HTC U12+ using Tapatalk
Hey Guys I have something similar I have a ticket opened with tier 2 but my problem is that I can't get incoming text messages. I can send from the stock app but just no incoming... I factory reset twice, reset network settings twice but still same problem. Also tried the android messages app and Verizon app.
daillcyruz said:
Hey Guys I have something similar I have a ticket opened with tier 2 but my problem is that I can't get incoming text messages. I can send from the stock app but just no incoming... I factory reset twice, reset network settings twice but still same problem. Also tried the android messages app and Verizon app.
Click to expand...
Click to collapse
That's what my issue is. Can send but not receive. Haven't called yet. I'm going to in just a bit. Will report back.
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
THUNDEROID said:
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
Click to expand...
Click to collapse
OMG PRAISE the heavens. I called it in and told them exactly that and prest bingo works 100 %
daillcyruz said:
OMG PRAISE the heavens. I called it in and told them exactly that and prest bingo works 100 %
Click to expand...
Click to collapse
Awesome!
Glad it's working for someone else ?
THUNDEROID said:
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
Click to expand...
Click to collapse
Have you tried using a 3rd part app for texting like Textra to see if it works? I can only use the default stock app but called to see if this would fix anything on my end. Level 2 support told me that the CDMA list feature was already activated and they could not remove it from my account as it was active.
Jarras said:
Have you tried using a 3rd part app for texting like Textra to see if it works? I can only use the default stock app but called to see if this would fix anything on my end. Level 2 support told me that the CDMA list feature was already activated and they could not remove it from my account as it was active.
Click to expand...
Click to collapse
All I use is Android messager and occasionally switch to the stock messenger to send higher quality picture messages. So far everything I've done on Android messager is working.
THUNDEROID said:
All I use is Android messager and occasionally switch to the stock messenger to send higher quality picture messages. So far everything I've done on Android messager is working.
Click to expand...
Click to collapse
Guess I'm stuck with stock, I sent myself a picture with android messenger that timed out and said "Message expired or not available". Very annoying whatever is going on.
Jarras said:
Guess I'm stuck with stock, I sent myself a picture with android messenger that timed out and said "Message expired or not available". Very annoying whatever is going on.
Click to expand...
Click to collapse
Textra developer suggested turning off MMS Auto Retrieve in stock messaging app, rebooting, and trying to do MMS with Textra again. It didn't work for me, but can't hurt you to try it with android messenger. Even with Textra MMS timeout issues, Pulse is working perfectly for me. Maybe give that app a shot? YMMV ... just throwing out some ideas for you.
Icculus760 said:
Textra developer suggested turning off MMS Auto Retrieve in stock messaging app, rebooting, and trying to do MMS with Textra again. It didn't work for me, but can't hurt you to try it with android messenger. Even with Textra MMS timeout issues, Pulse is working perfectly for me. Maybe give that app a shot? YMMV ... just throwing out some ideas for you.
Click to expand...
Click to collapse
Just tried it, no go as well. Funny thing is, i froze the stock messages with titanium as well, but it thawed itself on reboot. I'll give Pulse a try, does it compress images sent?
Jarras said:
Just tried it, no go as well. Funny thing is, i froze the stock messages with titanium as well, but it thawed itself on reboot. I'll give Pulse a try, does it compress images sent?
Click to expand...
Click to collapse
Not 100% sure about compression, but there didn't seem to be any loss in quality when I texted pictures or animated GIFs to myself
Icculus760 said:
Not 100% sure about compression, but there didn't seem to be any loss in quality when I texted pictures or animated GIFs to myself
Click to expand...
Click to collapse
Pulse works great, wonder why other apps are having issues. Thanks for the recommendation!

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