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[Q] Issues sending MMS messages

I'm having issues sending MMS messages on my GS5. I contacted Sprint support and they really aren't much help so I just wanted to see if anyone else was having issues?
The Sprint rep had me dial ##72786# which sent it into the hands-free activation mode again, but they ultimately weren't able to fix anything.

mnuttall87 said:
I'm having issues sending MMS messages on my GS5. I contacted Sprint support and they really aren't much help so I just wanted to see if anyone else was having issues?
The Sprint rep had me dial ##72786# which sent it into the hands-free activation mode again, but they ultimately weren't able to fix anything.
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Check in /system/etc if apns-conf.xml exists. If not, there's your problem. But I need more info to assist here, do you still have data/LTE, phone signal, none at all, are you using third party messaging app?

Okay, network connectivity exists. Normal text messages send fine with no issues and I can actually receive MMS messages. I'm using the stock messaging application because I was having issues receiving MMS via the Hangouts app when I let it handle my text messaging.
The file you requested was there...my post count isn't high enough to post the screenshot of it. I'm not currently rooted.

mnuttall87 said:
Okay, network connectivity exists. Normal text messages send fine with no issues and I can actually receive MMS messages. I'm using the stock messaging application because I was having issues receiving MMS via the Hangouts app when I let it handle my text messaging.
The file you requested was there...my post count isn't high enough to post the screenshot of it. I'm not currently rooted.
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Click to collapse
Try using 8sms.... It allows you to send MMS over WiFi (you can turn OFF mobile data, and still be able to send MMS as long as you have a WiFi connection). Sprint supports MMS over WiFi and is one of VERY few carriers in the world that support it, so try out 8sms

mnuttall87 said:
Okay, network connectivity exists. Normal text messages send fine with no issues and I can actually receive MMS messages. I'm using the stock messaging application because I was having issues receiving MMS via the Hangouts app when I let it handle my text messaging.
The file you requested was there...my post count isn't high enough to post the screenshot of it. I'm not currently rooted.
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Click to collapse
Can you receive MMS in stock messages app? Is it just Hangouts?

I can receive messages in all apps, Hangouts and the stock app. It just seemed to have issues sending MMS within any app that I have tried so far. Currently using the stock app.
I can give 8SMS a try.

I had an issue the other day sending texts. I went into application manager and deleted cache and data for the MMS program and it's worked fine since.

mnuttall87 said:
I can receive messages in all apps, Hangouts and the stock app. It just seemed to have issues sending MMS within any app that I have tried so far. Currently using the stock app.
I can give 8SMS a try.
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Click to collapse
Agreed, try first clear cache/data for sms stock app (do not open), go update prl/profile, reboot. Them open app and see if works. If so, profit. If not and you have time, redo ROM flash of stock or what you're on. I'd say try my APN flash zip in Android development to see but that is at your own risk and, if something broke (highly unlikely though) you'd need to Reflash stock ROM to reset all. All this worth a try.

AdRock02gt said:
I had an issue the other day sending texts. I went into application manager and deleted cache and data for the MMS program and it's worked fine since.
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I had this issue when my phone was new. Did the activation thing and a PRL update, which fixed it for me.
Sent from my SM-G900P using XDA Free mobile app

New Android Messenger App - Can't receive MMS

Hi there,
I recently got the new Android messenger app after upgrading my phone to L
I prefer it to hangouts, but I can't receive MMS.
The important thing is - if I use hangouts, I can receive them without issue on hangouts. So I don't think it's my APN settings that are the issue (I'm on Straight Talk)
Is anyone else having this problem?
Tried unchecking auto retrieve MMS, but it just freezes on 'downloading' and the MMS never shows up.
Thanks for any help you can offer

bruce_aisher said:
Hi there,
I recently got the new Android messenger app after upgrading my phone to L
I prefer it to hangouts, but I can't receive MMS.
The important thing is - if I use hangouts, I can receive them without issue on hangouts. So I don't think it's my APN settings that are the issue (I'm on Straight Talk)
Is anyone else having this problem?
Tried unchecking auto retrieve MMS, but it just freezes on 'downloading' and the MMS never shows up.
Thanks for any help you can offer
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Click to collapse
I have this isuue with all messing apps in kitkat cant confirm if i have in L. The fix i found was i couldnt start my phone on my home wifi. If i started it on LTE MMS worked.

krolla03 said:
I have this isuue with all messing apps in kitkat cant confirm if i have in L. The fix i found was i couldnt start my phone on my home wifi. If i started it on LTE MMS worked.
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Ah right - I tried doing that but it didn't work. Thanks for the suggestions though.
I think part of the issue is Messaging has no options for MMS, whereas in Hangouts you can select a different APN.
I can't see any option for this in the messaging app.

I'm having the same issue. I've got android L on the lg g3

MMS works perfectly fine for me in the Messenger app. Both sending and recieving.

I'm also on straight talk and MMS worked fine in hangouts. Since installing messenger it won't receive. Just sits hanging on the downloading screen.
I would love to start using messenger as I feel it handles SMS just slightly better, but can't do without the MMS and group texting features. Will wait for update.

No problems here either, and I'm in an edge area.

I've encountered the same problem. Tried multiple ROMs to be sure; same problem existed. Messaging lets me receive them, but not Messenger. I have to change my default SMS app every time I want to download a MMS message. Sending MMS works, strangely enough.

Same here....when I receive a MMS , the app seems to freeze , I can't send any sms during the "downloading" time

Doesn't work
I always hated Hangouts so i downloaded SMS app now i tried downloading messenger and it will not download MMS messages. I am on Straight Talk and have a Nexus 5.
Thanks
Pic shows my issue and when i hit "Tap" it said download but will not. HELP!!!!!

What I did (I found this somewhere online), go and delete all the APN settings except the one you use. Reboot and viola. MMS on AT&T Straight Talk worked for me in Google Messenger!

T-Mobile Z3, Textra, MMS, and VoLTE

Hello everyone,
I have the T-Mobile Z3 and absolutely LOVE my phone. The ONLY real issue I have is regarding MMS.
When I leave VoLTE enabled, it seems to interfere with me getting all my MMS messages. I get most, but not all. So after disabling it, and I've been using Textra too........ everything seems to be fine. But I am not happy that I have to disable VoLTE in order for me to get all my MMS messages. I disabled stock messenger b/c it had issues before with properly handling MMS messages (and Textra is prettier lol).
So now I'm hearing that since Lollipop, the MMS issues the stock app had are gone, and it works 100% of the time. Great! But I wonder........ does anyone reading this who uses stock notice the same thing with VoLTE ENABLED??! As much as I love Textra, I might go back to stock if someone can confirm VoLTE is enabled when they use stock messenger and they have gone WEEKS (or months) w/o missing any MMS or even SMS messages. Please let me know and feel free to elaborate as much as possible.
Thank You,
RockStar2005

I have VoLTE enabled and stock messenger works fine for MMS so far.

Hey abhinav,
How many weeks have you had VoLTE enabled since getting Lollipop? Also, you have T-Mobile for your Z3 right??
One more thing..............do you use an alternate APN or just the regular default one??
Thanks!

I have T-Mobile indeed and have never turned off VoLTE. However do note I sent and recieved only a few MMS (20-30) so take that into consideration as well.

Well 20-30 is still considerable.
Do you use an alternate APN or just the regular default one? I'm guessing default, but let me know either way.
I'm thinking I may just go ahead and give and stock a shot. The only thing I really dislike with stock is that you're forced to use the white background theme, which I don't like as much on my eyes as the dark background themes. Oh well. That should be a standard option to choose between white and black backgrounds.
Thanks Abhinav....... I'll try it out and we'll see what happens!

Sorry I forgot to mention that I use the default APN.

Abhinav,
Ok great!
No that's fine....... I figured you did anyway. Which is good cuz that means you didn't have to do anything extra to keep things in line.
Allright I'll try it too then...... hopefully I have the same luck. lol
Thanks!

Abhinav,
Since yesterday I've been using Stock and Textra's been uninstalled. I also reverted to my default APN and re-enabled VoLTE. We'll see how things go in the next few weeks regarding MMS messages.
One thing I noticed though after switching is that when I got an MMS message with a pic attached, my Stock app would create a separate thread for the sender, which would only have a "Message not downloaded" text in it and nothing else, and then the actual group MMS text (separate thread) with the attached word message & pic would be there. So then I have to go and delete that sender only text thread b/c it has nothing of importance. Why does Stock even create that?? I wish I knew how to make it stop. But if this works out like it has for you, I guess I can't really complain.
2 other minor things that I wish Stock would include are: 1) Let you choose the theme for background and text boxes like Textra does (I don't like white backgrounds very much) and 2) I wish it would let you choose the notification light color like Textra does. The blinking white light is the same one that my e-mail and voicemail apps use. For Textra, it would let you choose any color, and I'd choose blue.
Oh well. lol
Thanks.

Let me ask you........ I saw a post from last Nov where you said you were using Google Messenger, but now you say you use Stock. I'd actually prefer to use GM, but let me ask you, why did you go back to Stock? Was there an issue with GM? Please give as much detail as possible.
I see from that post that there issues with double messages etc. Do you know of anyone who has tried GM POST-Lollipop on the Z3 with VoLTE enabled w/o issue?
Thank You.

Hello, sorry I have to change my XDA theme just to enter this thread, so I didn't see your replies till now lol. As for Hangouts I had issues sending MMS via WiFi so I had to use stock and haven't gone back since.
Well I just tested again since you asked, same issue even now with Hangouts.

Abhinav,
It's fine. No prob!
Hangouts? No I asked about Google Messenger. lol I only use Hangouts for IMs.
Just reread my last post and lemme know when you can. Thanks man!!

My apologies, I tried Messenger just now, same issue, it says cellular data is turned off.

No problem brotha. lol
Google Messenger is saying that? So even though your cellular data IS on it says it's off??
I briefly tried GM earlier on. Seems to work fine, but since Textra didn't seem to mix well with VoLTE, I'm wary of trusting another third party texting app, EVEN one made by Google. lol

That would be correct. Maybe the stock messenger is somehow tweaked to allow MMS via WiFi.

Oh ok. Weird b/c I'm NOT having that issue. And yes, I believe Lollipop fixed the Stock app finally with regards to MMS and even WiFi being on when an MMS comes in.
My one issue with Stock is, b/c I can't whitelist it on Stamina Mode Whitelist, even though it does LET MMS messages through right away when Stamina Mode has kicked in (15 min after screen went off), even though I have "Auto Download MMS messages" enabled, it doesn't always download them. So if I get a mass text from some people, I'm MAYBE gonna have to manually download each message individually? GM doesn't appear to do that from a test I ran, but will it work with VoLTE enabled? lol (Let me stress again, Stock only does this SOMETIMES, not all the time.)
I tried another test and GM failed in 2 MINOR ways: 1) When Stamina Mode is on and WiFi too, my Z3 DOES NOT notify me of the incoming MMS message (b/c of Stamina Mode being on probably). Upon turning the screen on though the message comes in right away, and the time stamp on it is actually correct, and it already downloaded the MMS msg too unlike what Stock sometimes does. 2) The sender's phone doesn't show DELIVERED when using GM on my phone, just SENT. But with Stock it does show as DELIVERED.
Although I dislike the idea of having to SOMETIMES manually download MMS messages, I dislike the idea of not being notified about them until I turn on the screen even more. lol Therefore, I'm going to stick with Stock. lol

mms issues since 5.1.1 tmo update

Every since I did the 5.1.1. Update for my edge the alternate SMS message apps are not sending mms. It turns out, as of today, I am finding that sms are getting delayed as well as this happening to anyone else? If so any fixes before I do a reaet? Thanks in advance.

steve austin said:
Every since I did the 5.1.1. Update for my edge the alternate SMS message apps are not sending mms. It turns out, as of today, I am finding that sms are getting delayed as well as this happening to anyone else? If so any fixes before I do a reaet? Thanks in advance.
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Click to collapse
It could be that said alternate apps need to receive updates. So I'd wait for app updates. Also what apps do you use? I'd like an app that can sync text messages/back them up automatically and intelligently in case of phone loss.
ALso check your network settings? to see if there are any changes....by network settings I mean APN settings

No SMS/MMS on Verizon

*SOLVED* (See my post #11)
Hello all,
I'm having trouble getting any text on my U12+. I've seen one other case on androidCentral forums but not much of any results. Figure i would chime in and see if anyone else figured this out.

I had this issue as well. I had to go to a Verizon store and get a new sim card, which he activated in my old HTC 10 then put into the U12+. After that the tech suspended my sms service then reactivated and I was good to go. The only issue I have is that I can not receive MMS messages from any 3rd party app, so I am stuck using the stock one.

Call Verizon -- spent 3 minutes with a level 1 technician who re-provisioned the phone for sms & mms. All is working as expected (although the stock messaging system wouldn't send GIFs, but I downloaded Textra and it works fine).

Icculus760 said:
Call Verizon -- spent 3 minutes with a level 1 technician who re-provisioned the phone for sms & mms. All is working as expected (although the stock messaging system wouldn't send GIFs, but I downloaded Textra and it works fine).
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Are you able to receive mms in Textra? I can send mms and sms in any app, but can only receive mms pictures in Verizon messages
Sent from my HTC U12+ using Tapatalk

Unmoses said:
Are you able to receive mms in Textra? I can send mms and sms in any app, but can only receive mms pictures in Verizon messages
Sent from my HTC U12+ using Tapatalk
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Soooooooo, it turns out there's an MMS bug with Textra which hasn't been fixed yet. I tried all the suggested steps (clean install, change MMS behavior, modify APN settings, etc) and MMS doesn't work with Textra. I emailed the developers and we'll see what happens.
I then downloaded Pulse and everything works as expected with that app. Not sure about any other third party messaging apps right now.

Icculus760 said:
Soooooooo, it turns out there's an MMS bug with Textra which hasn't been fixed yet. I tried all the suggested steps (clean install, change MMS behavior, modify APN settings, etc) and MMS doesn't work with Textra. I emailed the developers and we'll see what happens.
I then downloaded Pulse and everything works as expected with that app. Not sure about any other third party messaging apps right now.
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Click to collapse
I emailed textra support over the weekend and after running through all the settings, they had me install android messages and that did not work with MMS as well. I tried with a few other 3rd party apps and they came to the conclusion that it is an android Oreo bug and they can't do anything to fix it.

Thanks everyone! I will try the steps mentioned above and report back.

Interestingly enough mms receive works for me on Verizon messages and the default htc text app. It does not work (just receiving pics) in Textra or Android messages. This feels like an OS side issue? I was on the phone with tier 2 support when I first got it and they reprovisioned twice. Then said just use the apps that work lol
Sent from my HTC U12+ using Tapatalk

Hey Guys I have something similar I have a ticket opened with tier 2 but my problem is that I can't get incoming text messages. I can send from the stock app but just no incoming... I factory reset twice, reset network settings twice but still same problem. Also tried the android messages app and Verizon app.

daillcyruz said:
Hey Guys I have something similar I have a ticket opened with tier 2 but my problem is that I can't get incoming text messages. I can send from the stock app but just no incoming... I factory reset twice, reset network settings twice but still same problem. Also tried the android messages app and Verizon app.
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Click to collapse
That's what my issue is. Can send but not receive. Haven't called yet. I'm going to in just a bit. Will report back.

Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.

THUNDEROID said:
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
Click to expand...
Click to collapse
OMG PRAISE the heavens. I called it in and told them exactly that and prest bingo works 100 %

daillcyruz said:
OMG PRAISE the heavens. I called it in and told them exactly that and prest bingo works 100 %
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Click to collapse
Awesome!
Glad it's working for someone else ?

THUNDEROID said:
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
Click to expand...
Click to collapse
Have you tried using a 3rd part app for texting like Textra to see if it works? I can only use the default stock app but called to see if this would fix anything on my end. Level 2 support told me that the CDMA list feature was already activated and they could not remove it from my account as it was active.

Jarras said:
Have you tried using a 3rd part app for texting like Textra to see if it works? I can only use the default stock app but called to see if this would fix anything on my end. Level 2 support told me that the CDMA list feature was already activated and they could not remove it from my account as it was active.
Click to expand...
Click to collapse
All I use is Android messager and occasionally switch to the stock messenger to send higher quality picture messages. So far everything I've done on Android messager is working.

THUNDEROID said:
All I use is Android messager and occasionally switch to the stock messenger to send higher quality picture messages. So far everything I've done on Android messager is working.
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Click to collapse
Guess I'm stuck with stock, I sent myself a picture with android messenger that timed out and said "Message expired or not available". Very annoying whatever is going on.

Jarras said:
Guess I'm stuck with stock, I sent myself a picture with android messenger that timed out and said "Message expired or not available". Very annoying whatever is going on.
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Click to collapse
Textra developer suggested turning off MMS Auto Retrieve in stock messaging app, rebooting, and trying to do MMS with Textra again. It didn't work for me, but can't hurt you to try it with android messenger. Even with Textra MMS timeout issues, Pulse is working perfectly for me. Maybe give that app a shot? YMMV ... just throwing out some ideas for you.

Icculus760 said:
Textra developer suggested turning off MMS Auto Retrieve in stock messaging app, rebooting, and trying to do MMS with Textra again. It didn't work for me, but can't hurt you to try it with android messenger. Even with Textra MMS timeout issues, Pulse is working perfectly for me. Maybe give that app a shot? YMMV ... just throwing out some ideas for you.
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Click to collapse
Just tried it, no go as well. Funny thing is, i froze the stock messages with titanium as well, but it thawed itself on reboot. I'll give Pulse a try, does it compress images sent?

Jarras said:
Just tried it, no go as well. Funny thing is, i froze the stock messages with titanium as well, but it thawed itself on reboot. I'll give Pulse a try, does it compress images sent?
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Click to collapse
Not 100% sure about compression, but there didn't seem to be any loss in quality when I texted pictures or animated GIFs to myself

Icculus760 said:
Not 100% sure about compression, but there didn't seem to be any loss in quality when I texted pictures or animated GIFs to myself
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Click to collapse
Pulse works great, wonder why other apps are having issues. Thanks for the recommendation!