Gear S2 alarm troubles - Samsung Gear S2

Hi all,
I have been having trouble with the inbuilt alarm on S2.
I have it set as a wake up alarm for weekdays only and sometimes it just simply doesn't go off. Totally random.
I wear it at night and it's set to Do Not Disturb mode (alarms still work in this mode) when I go to bed.
I have had the watch since release date here in Australia (late October) and the alarm has failed mamy times since then.
I have done a total of 5 light resets and 1 factory reset since I've had it but it hasn't resolved the issue.
At first I thought I may have been sleeping through it so I set it to long buzz and it worked fine for 16 days straight, (I included weekends as a test) but then it failed twice within a few days.
The most recent time it failed was this morning and I know it definitely isn't me as I was awake and purposely monitoring the time on my bedside clock to check and sure enough it simply didn't go off.
Has anyone else experienced this?
Is anyone willing to set a wake up alarm and try it out for a few weeks?
Thanks.

I use a daily alarm just on weekdays with no issues as far as I can tell. I've had the watch for about a month and I wear it at night as well.
Fred

Ok thanks.
Do you have it set to Do Not Disturb mode at night?
Sent from my SM-G900I using Tapatalk

I have experienced the same issue. I have a daily alarm set for 8pm. The alarm is very random.

HiroboFreak said:
Ok thanks.
Do you have it set to Do Not Disturb mode at night?
Click to expand...
Click to collapse
Yes, I set it Do Not Disturb and the screen to a brightness level of 1 (probably has no impact for the alarm). I especially paid attention this morning and the alarm went off.

changepas_39 said:
I have experienced the same issue. I have a daily alarm set for 8pm. The alarm is very random.
Click to expand...
Click to collapse
I'm somewhat relieved that you have experienced this, I have been second guessing whether I'm imagining it. Haha
Hopefully Samsung monitor these threads and come out with a fix (assuming it's not a hardware fault)
I have reported it to Samsung support but whether the report actually gets relayed to the devs is a different story.
At the moment I have set another alarm for 10 minutes later in the hope that at least one of them will wake me up.
I'm also keeping a log but there's no pattern developing at all, it's totally random.
If anyone else has noticed this issue please do chime in.
If not, please be aware of it.
Sent from my SM-G900I using Tapatalk

I've only had it a two weeks but I to have it set to do not disturb and have it on power saving mode, and it's been reliable so far.

Failed again this morning.
First alarm didn't go (6:45) but second one worked 10 minutes later (6:55)
Definitely an issue there....
Sent from my SM-G900I using Tapatalk

crustyeyez said:
I've only had it a two weeks but I to have it set to do not disturb and have it on power saving mode, and it's been reliable so far.
Click to expand...
Click to collapse
What firmware are you running?
Sent from my SM-G900I using Tapatalk

hirobofreak said:
what firmware are you running?
Sent from my sm-g900i using tapatalk
Click to expand...
Click to collapse
r720xxu2bokk

Ok that's the new one which hasn't yet rolled out here in Australia.
Thanks. Please report back if it ever fails.
Can anyone else in this thread confirm which firmware and if the issue is evident for you.
Sent from my SM-G900I using Tapatalk

A bit more info on this issue.....
My first alarm failed again this morning (6:45) but I happened to have my eyes open & saw the screen light up briefly at the exact alarm time, then go out again.
The second alarm 10 minutes later worked. (6:55)
I'm wondering if the watch goes into a "Deep Sleep" overnight & fails to run the alarm correctly ??
This is only an assumption.
Still no firmware update here in Australia so I remain hopeful that the new update solves it....
Anyone else, please do chime in if you're having issues, or not, and which firmware version you have please.

Finally received the firmware update 2 days ago so I was hopeful, but the alarm failed again this morning.
So frustrated!
Sent from my SM-G900I using Tapatalk

Just bumping this thread in case anyone else is having trouble.
I have been keeping a log to take to a Samsung Experience store in the hope of having it replaced as I'm still having issues.
Sent from my SM-G900I using Tapatalk

Hi, from Italy
I can confirm that the alarm is faulty: randomly it don't vibrate at alarm time.
I have an alarm for all working days at 7.05 AM....
Really annoiyng...
Samsung, with this bug\lacking I surelly cannot suggest to buy your smartwatch to anyone...
Hardly disappointed.
GS
Italy

Just a thought -- wonder if it has anything to do with the lack of speaker on the classic/sport?
I have a 3G, so alarms of course play a notification sound. I've had the watch about 6 weeks, and alarms have been flawless on mine., although I've only set single, non-repeating alarms so far. I've set a M-F =alarm in the morning to see what happens, I'll report back.
S/W version AOJ6, in the US.

dwallersv said:
Just a thought -- wonder if it has anything to do with the lack of speaker on the classic/sport?
I have a 3G, so alarms of course play a notification sound. I've had the watch about 6 weeks, and alarms have been flawless on mine., although I've only set single, non-repeating alarms so far. I've set a M-F =alarm in the morning to see what happens, I'll report back.
S/W version AOJ6, in the US.
Click to expand...
Click to collapse
You need to set it so it wakes you up.
If you are up and active it will work, as if your activity has already woken the watch from a deep sleep.
Have a read through the entire thread, I've seen the screen light up briefly (displays watch face) at the time the alarm is set, but the alarm doesn't work.
Autralian firmware - BOKK
Try it out for a good 2 weeks.
I might post pics of my log to show how bad it is....
Sent from my SM-G900I using Tapatalk

I'm not sure that the problem is in a deep sleep condition of the watch.
This morning I was already with the swatch in movement when the alarm started but without vibration: only screen on.
Perhaps the trouble is due to BT off: before going to sleep I connect the watch with the phone to download data and then I took it off.... perhaps...
I have submitteted the bug to the Samsung technical support...
In the meanwhile I'm temped to buy an alarm app that repeat the alarm until you don't set it off...
GS
ITALY

When the screen came on, did it show the alarm screen or just the watch face?
When I actually see mine fail, the screen lights up and displays the watch face briefly, not the alarm screen.
Where did you submit the bug to?
Samsung have been less than helpful with me.
Quite frustrating really.
Sent from my SM-G900I using Tapatalk

HiroboFreak said:
When the screen came on, did it show the alarm screen or just the watch face?
When I actually see mine fail, the screen lights up and displays the watch face briefly, not the alarm screen.
Where did you submit the bug to?
Samsung have been less than helpful with me.
Quite frustrating really.
Sent from my SM-G900I using Tapatalk
Click to expand...
Click to collapse
The screen shows the watchface (I think for 5 seconds)...
I submitted the trouble here (for US products)
https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionProduct.jsp?SITE_ID=1
and here (for Italy)
http://www.samsung.com/it/support/erms1
Yesterday I tried with a payment app (I think it is the only one for alternative alarm) but it lacks of dayofweek programming feature, so I will not use it.
Today the alarm was faulty too, even if yesterday night before going to sleep I restarded the watch.
So I think that is the depp sleep condition of the watch the problem...
SAMSUNG PLEASE PATCH IT!!!!
For next week I will try with two consequent alarms.
GRRRRR.....
GS
ITALY

Related

Alarm App

Anyone know of a reliable alarm app? The stock one works about 75% of the time but there has to be a more reliable one than that. My HTC S743 had an alarm called gentimer and it worked ALL the time. Ideas...Experiences...?
what do you mean it only works 75% of the time? 25% of the time it does nothing? are you sure it's configured correctly? broken alarm apps are a thing of the past... if yours isn't working, I would be talking to Tmo about a replacement.
the last time I experienced a faulty alarm clock (force closed instead of ringing at me, that's convenient) was back on CM5.x on my Dream... and since then I have never experienced a faulty alarm app on a custom rom or stock.
there are tons of alarm clock apps on the market, and it's pretty easy to tell from reviews which ones work and which ones don't.
yes, the other 25% of the time it just doesn't to anything. This has been going on since I got it and I've tried 2 other ROM's and the same thing is still an issue. I've only ever used the builtin HTC clock as an alarm and when it doesn't work I'll check it and everything is set but for some reason it just didn't go off. This will sometimes go days with out an issue then it will happen several times in a row. I doubt tmo will offer anything up for this.
My friends who have various models of droids have the same complaint but none of us have tried a third party app yet. Any you might recommend?
cdoggs said:
yes, the other 25% of the time it just doesn't to anything. This has been going on since I got it and I've tried 2 other ROM's and the same thing is still an issue. I've only ever used the builtin HTC clock as an alarm and when it doesn't work I'll check it and everything is set but for some reason it just didn't go off. This will sometimes go days with out an issue then it will happen several times in a row. I doubt tmo will offer anything up for this.
My friends who have various models of droids have the same complaint but none of us have tried a third party app yet. Any you might recommend?
Click to expand...
Click to collapse
that's unacceptable, IMO. I've been using my phone as an alarm clock for years now and if it didn't work and I was late to school/work because of it, I'd be calling the manufacturer and carrier and asking what's up. I wouldn't storm in acting like my life was destroyed, but that's a very basic function that should never fail unless the battery dies or something of the likes. like I said, the only time I had an issue was with CM 5.x on my dream, and that was a known issue.
during that time I couldn't use the stock alarm app, I used night clock. alarm clock plus is a pretty popular replacement as well. personally, I'm not a fan of installing extraneous apps, especially for things that I consider to be basic functions.

Random single vibration from Gear S2 without notification

Maybe I am just crazy but I swear, probably 10+ times a day I feel a single vibration from the T-Mobile Gear S2 that has no notification tied to it or anything I can tell that should be a reason for it to vibrate.
I turned off automatic heart rate checking.
Anyone else feeling like they're crazy?
matt.b.powell said:
Maybe I am just crazy but I swear, probably 10+ times a day I feel a single vibration from the T-Mobile Gear S2 that has no notification tied to it or anything I can tell that should be a reason for it to vibrate.
I turned off automatic heart rate checking.
Anyone else feeling like they're crazy?
Click to expand...
Click to collapse
Yeah this happened to me a few times this week. You're not going crazy. Really odd though...
When you lose connection with your phone's bluetooth it does a single vibration. That could be what you're experiencing.
https://en.wikipedia.org/wiki/Phantom_vibration_syndrome
That could be it too loll
Next time it happens, check the back of the watch to see if the heartbeat sensor is on. It happened to me today and it made me wonder if it vibrates when it tries to take your pulse and can't get a reading.
Sent from my XT1060 using Tapatalk
I get it once an hour ornso, but it's the activity reminder telling me to get moving. Could be that.
Sent from my SM-G925V using XDA Free mobile app
Same here it is the connection dropping, you can switch it off in the settings, silly should show something
When your connection drops it will vibrate and once again when it connects, when you reach 25% 50% 75% 100% of your step goal it will vibrate.
This could be some of the instances you are noticing.

Gear s2 ringing with note 7

Got my note 7 yesterday (love it!) My watch is set to vibrate for everything (no sound) as this is working fine for notifications but when I get a call the phone and the watch ring. I even tried setting the phone to vibrate too and it still rings (same ringtone as the phone). Is anyone else having this issue?
I am having the same issue. Since i never have my phone set to ring (Always rely on my S2 classic for alerts) I just set my Note 7 ringtone to "Silent" no it seems to "Work" ok.
Not the ideal solution, but a "fix" for now...
Thank you.... I'm glad it's not just me. I called Samsung today about it and they were clueless...
I've sent a message to Samsung. Hopefully this gets patched. I'm pretty sure turning off bluetooth audio will stop the issue. Anyone tried it? In bluetooth settings.
Sent from my SM-N930V using Tapatalk
I will try that but, then we can't use it to answer calls. It is definitely a bt issue....i tested it by turning off bt and calling the watch's phone number and it vibrated as it's supposed to. Hopefully enough people contact samsung so that they can get working on a fix for this.
Watch ring ? Or vibrates ?
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Me too
Yes I'm having the same issue too. It's really annoying. It's just with the Note7 since it didn't happen with my S7E. Sucks since I can't wear it at work now since I have my phone on vibrate I don't need my watch ringing.
me23brown said:
Yes I'm having the same issue too. It's really annoying. It's just with the Note7 since it didn't happen with my S7E. Sucks since I can't wear it at work now since I have my phone on vibrate I don't need my watch ringing.
Click to expand...
Click to collapse
As a "quick fix" change the phone ring tone to "silent" that works for me.
Thanks but when I tried that neither the watch or the phone would vibrate so I wouldn't know if I was getting a call or notification.
I called samsung about this, has anyone else? I think the the more people that report it the better chance we have of getting a fix for it quicker.
I was able to get it to work but both the ringer AND media in the phone need to be on vibrate. Basically what I did was open the sound setting on my phone and was messing with the settings while calling my phone from another phone until I found the right mixture. This is what worked for me. Now my phone and watch vibrate. I would suggest doing what I did until you find the right mixture.
If I take it off vibrate on my phone they both ring. Hope this helps.
I've got a ticket opened with Samsung. My first inquiry got redirected. Hope this one sticks.
Sent from my SM-N930V using Tapatalk
Happening with me as well, did an online chat with samsung support to report it and gave them a link to this topic.
Has anyone heard anymore about this? I've periodically checked for an update/fix but haven't seen anything.
Same issue
I've had this problem too. been having the issue Since day one with the note 7. I've called Samsung at least 3 times about it. They were clueless. The first 2 times they kept telling be to call my carrier. I know it's not a carrier issue. For god sakes you're the maker of the watch! Brought it to the Samsung kiosk... Also clueles only answers i can seem to get are factory reset it, which didn't work. Come on Samsung! I'm going to try some of the options you guys gave.
Was having the same issue after I got my new phone setup with my gear... tried mutiple things, ended up doing a factory reset on my watch, reconnected to my n7 and my previous settings were restored to my watch via gear manager...and I was back in business.. no more ringing from the watch...
I've reset watch 3 times.....but I'll try 1 more
bump
Mine is doing it also. I have factory reset wach times
4th factory reset didn't fix it

Gear S3 constantly overheating

Just picked up my Gear s3 Frontier and it is going into a overheating/cool down mode frequently. Is anyone else having any issues like this?
I don't have any 3rd party apps. I notice it even just playing with settings but especially while making calls and things of that nature.
Any suggestions? Thanks!
i Would bring it back
rocketman155 said:
Just picked up my Gear s3 Frontier and it is going into a overheating/cool down mode frequently. Is anyone else having any issues like this?
I don't have any 3rd party apps. I notice it even just playing with settings but especially while making calls and things of that nature.
Any suggestions? Thanks!
Click to expand...
Click to collapse
Just picked up? Was it charging? I only noticed once or twice the watch getting hot when i left it on the charger after it is fully charged. Never saw cool down mode tho.
Mine just warms up a bit when charging.
Sorry...by picked up I mean purchased.
It wasn't directly after purchase. I got it at a T-Mobile store not that they are network specific. I was using it for a call because my phone had died and it was on LTE/standalone. It kept dropping the call and went into powersave mode. After a minute it would change back into the standard mode and say that the device had cooled down.
I rebooted it this morning and used it on standalone for about half of the day and it didn't go into this overheat prevention mode but I also didn't make any calls. I just wondered if this was a known issue. When it happened, it kept happening everything I used it again even after 10 minutes or so had passed.
Thanks!
It's happened to mine a few times but definitely not frequently. The funny thing is that it's happened while the watch was just sitting on my wrist with no apps in use. I've only noticed it because it vibrates as if a call is coming in only for me to see that it's overheated. It doesn't feel physically warm when it happens so I guess that's a good thing.
rocketman155 said:
I was using it for a call because my phone had died and it was on LTE/standalone. It kept dropping the call and went into powersave mode. After a minute it would change back into the standard mode and say that the device had cooled down.
Click to expand...
Click to collapse
I've never been able to overheat my S3. And I live in a hot climate (ie. 81 today). And I routinely have long phone conversations in standalone mode. The watch has never gotten more than slightly warm.
Mine has a issue where every time I connect Bluetooth or just have it on it gets really hot and "cools down" won't stop until Bluetooth is off. Samsung gear s3 at&t
Jdeore said:
Mine has a issue where every time I connect Bluetooth or just have it on it gets really hot and "cools down" won't stop until Bluetooth is off. Samsung gear s3 at&t
Click to expand...
Click to collapse
I have the AT&T variant. That's not normal. Take it back to the store.
It happen to me from day 1..overheat until day 3..on day 3, i found backup setting is the issue..samsung account back up and google account backup turn on..i disable it..and no more heat on day 3 ..please try disable it..
Sent from my SM-N9208 using Tapatalk
Where did you change these backup settings, on the watch?
My interim solution for Samsung Gear S3 Overheating
Hi,
I had the same overheating issue too.
But I am using an interim solution personally to get my Gear S3 Frontier to full charge.
When I want to charge my Gear S3 Frontier, I turned my Gear S3 to airplane mode.
In 3 occassions, I can get to 100% charge without getting the overheating notification.
However, in one occassion, when it gets to 100%, the overheating notification does pop up.
Note: I am still observing this method. Would be glad to hear from you if this method works, assuming you choose to use this.
My explanation:
If you are charging your Gear S3 while you are moving around, your Gear S3 is continuously scanning for your phone, and also receiving signal via GPS, Bluetooth & WiFi. So it is still doing a lot of work in the background.
Why airplane mode:
Turns off all tranceiving & receiving of signals. Minimize the stress to the Gear S3.
Logically, when you are charging your Gear S3, you will not be using it, right? So, no harm turning to Airplane mode temporarily. A bit troublesome, but for me, it solves the problem of not getting to 100% charge.
On the other hand, I do believe the overheating notification serves as a signal to the Gear S3, to stop the charging process due to whatever reasons. It might be a safety feature.
Just my personal opinion.
Thanks.
From, Ronald

Samsung Gear Sport VIBRATION

Hi
Anyone who owns the Gear Sport, can tell me if the vibration is good enough for waking you up, like the alarm clock?
Im about buying it, but i dont want to be disappointed with the "intensity" of the vibarion. i read some that said its weak even when put on "high", and someone replay to him that an update software somehow fixed it...
It is quite reasonable. You can easily feel it.
Sent from my SM-G955F using Tapatalk
omeryounos said:
It is quite reasonable. You can easily feel it.
Sent from my SM-G955F using Tapatalk
Click to expand...
Click to collapse
Did you tried it?
im looking for it, this is the only thing that stopping me from buying it.
I own both an LG G Watch R, and a gear sport. The vibration on the gear sport is a lot stronger than my LG.
Would it wake you up? That depends on how heavy you sleep I guess. I use it with the "sleep as android" app and have my watch vibrate one minute before the alarm sounds. 9 times out of 10 it wakes me up from the vibration before the alarm sounds.

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