[XT1540] Stock image unstable + random crashes. - Moto G 2015 Q&A, Help & Troubleshooting

Hello all,
First, here's my device information:
Moto G 3rd Generation
Variant: osprey XT1540 16GB P2B
Android 5.1.1
Baseband: M8916_2020613.22.03.21.29R OSpRey_RETUSA_AWS_CUST
Kernel: 3.10.49-gd291414 [email protected] #1 Fri Jul 17 23:21:08 CDT 2015
System version: 23.41.44.osprey_retus_3gn.retus.en.US retus
Build #: LPI23.72-44
BL: 80.90 (sha-1e3d83c, 2015-06-05 09:55:30)
After running into trouble with apps and services constantly stopping/crashing, I tried flashing the stock image for my device based on the guide found here:
http://forum.xda-developers.com/2015-moto-g/general/index-moto-g-factory-firmware-images-t3169639
During the fastboot commands, I noticed that flashing gpt.bin failed, which from what I understand is caused by fastboot preventing you from bricking your device. All of the other commands went through fine, so I rebooted my phone.
However, just as the phone gets to the setup screen, I get a series of errors in which various google services stop, and/or the phone reboots a few times. One thing I noticed here was that the boot animation was different from when I first got the phone (it is the rotating globe whereas before it was the thread/needle animation).
Sometimes everything seems stable for a while, but then apps will start crashing frequently and I'll get random reboots again. Sorry for the long post, but I wanted to include as much information as possible to help.
Thanks in advanced everyone.

Try factory reseting once

banerjeeayan1996 said:
Try factory reseting once
Click to expand...
Click to collapse
Thanks for the reply. I gave it a go, but apps and services are still crashing, unfortunately.
One other note is that sometimes when the device reboots it won't go through a full boot cycle. I.e. sometimes it will reboot mid boot and others it will skip the boot animation altogether and go straight to the lockscreen.

Related

[Q] Boot freezes/crashes after flashing images

Hello, I'm having some problems with my Nexus 5 LG-D820 32GB
Here is everything I did in order:
1 - Was using stock 4.4.4
2 - Tried to install OTA lollipop following this:
1) Install Minimal ADB and Fastboot.. This will allow you to run commands on your phone.
2) Install Android USB Drivers. This will add the proper driver to recognize your device.
3) Install Universal Android USB Driver. This will automatically add the driver when you go into recovery mode. It's a different driver than the one above.
4) Open Minimal ADB and Fastboot (your phone should be plugged into your USB now)
5) Make sure your phone is recognized (enter 'adb devices'. A long number plus the word "device" should show up).
6) enter "adb reboot bootloader"
7) Use the volume rockers on your phone until it says "recovery mode," then hit the power button.
8) When you get the android with the exclamation, hold power and tap volume up. Don't hold, just tap it.
9) Use the volume rocker to choose "apply update from adb."
10) Go back to the minimal adb and fastbook command prompt, and enter "adb sideload filename.zip". Filename should be the path and the name of the zip file. You can rename the zip file so it's easier to type in. You can also type in "adb sideload" then just drag and drop the zip file into the command prompt if you'd prefer.
11) It should now sideload. Once it finishes on your screen, it will go back to the bootloader and you should reset your system once it's finished.
12) Watch in anticipation as your apps get optimized.
13) Play with your phone.
Click to expand...
Click to collapse
3 - It apparently worked, no errors or anything. But, when the phone tried to boot, it got to the upgrading android screen, with the optimizing apps list (1 of 82), it kept freezing, crashing, showing graphical glitches, and rebooting.
4 - I went into recovery and did a full reset/wipe, thinking it might have been because of an app it was trying to optimize. It still did the same thing.
5 - I thought it might have been happening because I was trying to upgrade OTA instead of a clean full install, so I got the factory image from the google page and tried to flash it following this:
fastboot flash bootloader bootloader.img
fastboot reboot-bootloader
fastboot flash radio radio.img
fastboot reboot-bootloader
fastboot flash system system.img
fastboot reboot-bootloader
fastboot flash userdata userdata.img
fastboot flash recovery recovery.img
fastboot flash boot boot.img
fastboot erase cache
fastboot flash cache cache.img
Click to expand...
Click to collapse
6 - Apparently it went ok, no errors or anything. But the same thing kept happening, it got to the optimizing app screen and would glitch up
7 - I got scared and tried to flash 4.4.4 back with the method in number 5. It worked, the phone was finally usable again. Thinking I had a way to always reset, I decided to keep trying to flash 5.0
8 - Tried again method number 5 with android 5.0, still glitched at optimizing apps
9 - Tried using Nexus Root Toolkit v1.9.4 to flash android 5.0, no apparent error, but got the same results at the optimizing apps screen
10 - Tried using Nexus Root Toolkit v1.9.4 to flash back to 4.4.4, and this time it froze at the twirling balls loading screen
11 - Tried using the method in number 5 to flash back to 4.4.4, and this time it froze at the twirling balls loading screen
12 - ??? I don't know what to do now. I was thinking of trying to flash 4.4.3 using the method in number 5 to see what happens >_>
Any help is appreciated, does anyone know why it kept freezing and showing graphical glitches at the optimizing app screen? Am I doing something wrong? The thing that bugs me is that every attempt went nicely, it isn't like I couldn't flash the images. I did flash them with no apparent error but they didn't work..
Thanks for any help
Hi,
I still have not been able to successfully boot into any usable version of android, they keep freezing and restarting the phone, but no errors appear during the flashing process. Can anyone shed some light?
Thanks
Are you seeing the same boot animation after trying to flash 4.4.4 & 5.0?
Since you used fastboot to flash the factory images, it should have worked. Only thing I can think of is your eMMC died.
This happened to me once on my old Galaxy Nexus. Basically no matter what ROM I would try to flash it would boot to Paranoid Android. Even after flashing factory images with fastboot (encountering no errors) I'd be greeted with the old JellyBean PA boot animation. Never got any errors, but nothing actually worked.
That's why I asked if you're seeing the different boot animation between KK & LP. To me it kind of sounds like your eMMC fried.
RoyJ said:
Are you seeing the same boot animation after trying to flash 4.4.4 & 5.0?
Since you used fastboot to flash the factory images, it should have worked. Only thing I can think of is your eMMC died.
This happened to me once on my old Galaxy Nexus. Basically no matter what ROM I would try to flash it would boot to Paranoid Android. Even after flashing factory images with fastboot (encountering no errors) I'd be greeted with the old JellyBean PA boot animation. Never got any errors, but nothing actually worked.
That's why I asked if you're seeing the different boot animation between KK & LP. To me it kind of sounds like your eMMC fried.
Click to expand...
Click to collapse
The animation is different, twirling pseudo 3D balls for 5.0 and 4 2D balls meeting in the centre for 4.4.4
And every time it stops at a different point. Right after I flash is when it goes the furthest, and then it goes less and less each subsequent boot
I really don't know I think I'll try flashing using the LG Flashtool to see if anything changes
It didn't work... I'm basically out of ideas
Guess I'll try the same things I've already done but with another computer, in the off chance the pc was corrupting something
I'm having the exact same issue. I received the OTA and it failed on install. I tried to install the update through toolkit and it installed fine, but it kept freezing on the initial phone setup. I went back to 4.4.4 through the toolkit and again received the OTA. This time the OTA installed without issue, and I was able to actually get the phone set up, but it kept having graphical glitches, would freeze and requiring a reboot. Went back to 4.4.4 and then followed the procedures on the Google factory images page and installed the update without issue. Again, it won't get through the initial setup without the graphics issues and freezing. I wiped the cache, did a factory reset, and installed the factory image again, with no change. 4.4.4 is working without an issue. I have a friend that is also experiencing similar issues. I'm out of ideas how to get the update to work.
mr2620 said:
I'm having the exact same issue. I received the OTA and it failed on install. I tried to install the update through toolkit and it installed fine, but it kept freezing on the initial phone setup. I went back to 4.4.4 through the toolkit and again received the OTA. This time the OTA installed without issue, and I was able to actually get the phone set up, but it kept having graphical glitches, would freeze and requiring a reboot. Went back to 4.4.4 and then followed the procedures on the Google factory images page and installed the update without issue. Again, it won't get through the initial setup without the graphics issues and freezing. I wiped the cache, did a factory reset, and installed the factory image again, with no change. 4.4.4 is working without an issue. I have a friend that is also experiencing similar issues. I'm out of ideas how to get the update to work.
Click to expand...
Click to collapse
At least you can revert to 4.4.4, mine freezes on the balls/once it did on the initial screen
Using another PC just made things worse, it froze while writing the system image and now the usb recognition is flimsy, sometimes it says the pc can't recognize the device when plugged in and sometimes it works, but now I can't flash things anymore
Welp. It's a less than a month old phone too, and I really think it's gone
Mine has froze a couple of times at that screen as well. I was able to force it into recovery mode with the power and volume down buttons and I was able to use the soft brick function in the toolkit to get it back to 4.4.4.
Sent from my Nexus 5 using XDA Free mobile app
Well I was able to flash 4.4.4 again ( I guess it's really hard to get it completely bricked, always when I thought it was gone it was able to get to fastboot mode)
But it still freezes on the balls / starter config screens
I'm at a loss as to how to fix this and I'm not seeing much online about others having this issue.
Sent from my Nexus 5 using XDA Free mobile app
You said you tried LG Flashtool and that didn't solve the problem either?
I haven't tried the LG flash tool. I'll have to try that tomorrow.
Sent from my Nexus 5 using XDA Free mobile app
mr2620 said:
I'm at a loss as to how to fix this and I'm not seeing much online about others having this issue.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Yes, most problems are people receiving errors/not being able to complete flashing the images. What's crazy about this is that we follow the correct procedure, get no errors or anything, but it doesn't work
I'm still unable to boot. Will try contacting Google soon.
I still have been unsuccessful as well. I'm getting a replacement phone from Google. Should have it next week.
Sent from my Nexus 5 using XDA Free mobile app

[Q] Google Keyboard doesn't show up (XT1033)

Good morning/afternoon/evening guys.
Yesterday (26/02/15) I was typing and, after I finished, clicked the back button to close the keyboard, but instead of closing, it bugged, leaving the back button facing down, as to close the keyboard, and the mini keyboard of options on the lower left. The device locked, and since I use a letter password, I wasn't able to unlock it. I tried rebooting, but now it doesn't show up, and I can't unlock it.
Today, however, I tried to use the Guest account, and I was able to use the keyboard, so the problem is only with my main user.
What can I do? Hard reset is not an option (for now), since I still need to make a backup.
System info:
Model: XT1033
Android version: 5.0.2
Baseband version: MSM8626BP_1032.3105.93.00R ROW_DSDS_CUST
Kernel version: 3.4.42-g48d3b85 [email protected] #1 Tue Jan 6 16:43:11 CST 2015
System version: 220.21.28.falcon_umtsds.Brasil.en.BR
Version number: LXB22.46-28
Never did modifications, except updating it (OTA) to 4.4.4 and 5.0.2
Thanks in advance.
Do these steps and you might get your phone all right!
1. connect an OTG cable and connect a keyboard through it
2. Enter your password through the keyboard
3. Go to settings>apps>Google keyboard
4. Click on clear data
5. Viola its Done
Tell if this works✌✌
Sent from my XT1033
Thanks a lot man!
It really worked!
The only thing I did different was locking my phone through the Android Device Manager (setting a number-only pin) and unlocking it, after that i followed your steps and it is now fully functional!
Thanks!!
Welcome mate always there for issues that I can solve
Sent from my XT1033

Nexus 5 hanging, rebooting - initial troubleshooting done, need help on next steps

Hi,
As the title says:
Have a Nexus 5 running the latest lollipop build that has been working properly for a while (Phone is a Google refurb from November 2014, replacing my original N5 that had battery issues; Warranty expired Feb 2015)
4 days ago, it randomly rebooted and then got stuck on the "Optimizing apps" page on initial bootup - would never go past a certain app number
First tried wiping cache - which didn't complete even after 48 hours
Next tried full wipe from recovery, which worked but then shutdowns still happened
Reflashed all stock images (Phone is stock, not rooted) last night - problem still exists with random shutdown - but I can always get past initial setup; shutdown problems happen a little while later during use
Wiping cache from recovery now gives a "Could not mount /cache/" error in recovery
My hypothesis - that there's sector(s) on the eMMC that's borked. It's a 32GB phone - is there a way I can flag off a certain sector as "bad" and put the cache partition somewhere else? Also open to other suggestions, including replacing the eMMC chip if needed (I can find someone set up for BGA work).
I considered doing a file check from Philz / TWRP, but since the issue persists after a full reflash/reformat I assume that it's not a software bug.
Thanks in advance for the help, let me know if there's any other information I can provide that might be useful.
Anyone?

[Q] [HELP] Ace 3 GT-S7270L sudden restarts, won't hard reset

I have an unlocked Galaxy Ace 3 which had been running fine for the last year until it had a software issue a couple of months ago, problem that I solved by performing a hard reset via stock recovery, it all seemed to be fine since then, but...
A couple of days ago it started to restart suddenly. It freezes in UI, then shows a TV static-like image and then boots up again from model logo screen, when it finishes booting up, it works fine for a couple of minutes, then what I describe above happens. I tried hard resetting once more via stock recovery, and before entering recovery, shows a message saying "Installing system update" and then the warning droid saying "No commands" immediately after. Once I'm in recovery, it displays a message saying "did not match sized ' system/csc/common/system/csc/others.xml ' (No data available)". The hard reset I performed did not have any effect and the phone remained the same after rebooting.
I tried flashing a custom recovery via Odin, and didn't work (although Odin said it was completed successfully), tried to root it via flashing a .zip through stock recovery and it gives me an error message (E:failed to verify whole-file signature), and of course, the hard resets have absolutely no effect.
If I change anything while using it when booted, the changes are lost when it restarts, therefore I cannot enable USB debugging because it didn't even have Developer Settings enabled before the problem started.
What can I do with this now-very-expensive brick?.
Android 4.2.2
Baseband: S7270LUBUANG1
Kernel: 3.4.5-2723178 / [email protected]#1 / Tue Jul 29 00:11:15 KST 2014
Compilation: JDQ39.S7270LUBUANG1
i had the same issue. any solutions anyone?
mybe you'r phone have problem with emmc bro...

Troubleshooting help for Rooting Samsung S7 G930F Nougat connections won't switch on

Hi
I have followed the instructions to the letter to root Android 7 on my S7 G930F. Installed TWRP & all the relevant files, flashed through TWRP & then flashed verity & SuperSU. It worked, in as far as the phone rebooted, but my Wifi won't switch on (nor will bluetooth, data or any other connection) & when I type, the letters overwrite each other.
I can cope with the overwriting, as I could get through the setup & then install Swiftkey Keyboard & log into my Samsung & Google accounts using that, but the connections just refuse to turn on. So I've had to reflash back to the original stock ROM as below (from Sammobile, as my phone has not had the update sent to me yet).
Anyone else had this problem? Not seen it anywhere else (so far).
Samsung Galaxy S7 G930F (UK)
Android 7.0
Baseband: G930FXXU1BPHJ
Build No: NRD90M.G930FXXU1DQB7
Security Patch Level 1st Feb 2017
Thanks
rockluvva said:
Hi
I have followed the instructions to the letter to root Android 7 on my S7 G930F. Installed TWRP & all the relevant files, flashed through TWRP & then flashed verity & SuperSU. It worked, in as far as the phone rebooted, but my Wifi won't switch on (nor will bluetooth, data or any other connection) & when I type, the letters overwrite each other.
I can cope with the overwriting, as I could get through the setup & then install Swiftkey Keyboard & log into my Samsung & Google accounts using that, but the connections just refuse to turn on. So I've had to reflash back to the original stock ROM as below (from Sammobile, as my phone has not had the update sent to me yet).
Anyone else had this problem? Not seen it anywhere else (so far).
Samsung Galaxy S7 G930F (UK)
Android 7.0
Baseband: G930FXXU1BPHJ
Build No: NRD90M.G930FXXU1DQB7
Security Patch Level 1st Feb 2017
Thanks
Click to expand...
Click to collapse
Hi
How did you upgraded to Nougat? I see that your modem is still on Marsmellow
Hi Max
I downloaded the latest Nougat firmware from Sammobile (the one for UK/Ireland & HG3 is the same one, my network is 3 but my phone is European unlocked) & flashed it. Are you saying it's the modem that's the problem?
Thanks
rockluvva said:
Hi Max
I downloaded the latest Nougat firmware from Sammobile (the one for UK/Ireland & HG3 is the same one, my network is 3 but my phone is European unlocked) & flashed it. Are you saying it's the modem that's the problem?
Thanks
Click to expand...
Click to collapse
Hi
That baseband seems old , when you upgraded your phone what files did you use . usually you have 5 files , from those 5 you use 4 ,AP BL & CP + home_csc or CSC ......CSC will factory reset your phone , home_csc will not reset your phone if it is the same as the one in your phone
Hi Max
Ah hah, when I flashed the ROM, I only used the biggest file, didn't touch the others. Maybe I should try to flash it again with the other files too, as you've suggested. That's not mentioned in any instructions I've seen. I'm sort of halfway between a novice & an almost medium novice with regard to this kind of thing.
I will give that a go tonight - thanks very much!
rockluvva said:
Hi Max
Ah hah, when I flashed the ROM, I only used the biggest file, didn't touch the others. Maybe I should try to flash it again with the other files too, as you've suggested. That's not mentioned in any instructions I've seen. I'm sort of halfway between a novice & an almost medium novice with regard to this kind of thing.
I will give that a go tonight - thanks very much!
Click to expand...
Click to collapse
Is all part of the learning process
Yes i would do so , flash the full rom
As guide you can check this thread
https://forum.xda-developers.com/galaxy-s7/how-to/official-stock-firmware-update-odin-t3369431
Good luck
Thanks Max. Unfortunately, it still didn't work. I took the liberty of downloading an XEU UK ROM from Sammobile (the original one I'd got one for my network, which gave me the 3 logo when I booted up, so I didn't want that). I flashed it as per the instructions with all the files, then I went through the root instructions. I booted up fine, but still the same prob - Wifi wouldn't activate, although the keypad was fine this time. Very odd!
Info is now:
Android 7.0
Baseband Version: G930FXXU1DQB1
Build No: NRD90M G930FXXU1DQB7
I think I may not bother, the S8 will be out soon & I intend to get that, so I may wait on root info on that. I've disabled the bloatware for now.
Many thanks again for your help though!
rockluvva said:
Thanks Max. Unfortunately, it still didn't work. I took the liberty of downloading an XEU UK ROM from Sammobile (the original one I'd got one for my network, which gave me the 3 logo when I booted up, so I didn't want that). I flashed it as per the instructions with all the files, then I went through the root instructions. I booted up fine, but still the same prob - Wifi wouldn't activate, although the keypad was fine this time. Very odd!
Info is now:
Android 7.0
Baseband Version: G930FXXU1DQB1
Build No: NRD90M G930FXXU1DQB7
I think I may not bother, the S8 will be out soon & I intend to get that, so I may wait on root info on that. I've disabled the bloatware for now.
Many thanks again for your help though!
Click to expand...
Click to collapse
Hi
Strange... what error gives you? how it does behave when you try to connect?
Check you settings , avoid smart connection , did you check in a different wifi
Also did you try to factory reset , and wipe dalvick and cache from recovery
Hiya
It doesn't give an error, I've factory reset the phone through TWRP, so I get the usual setup menu - select your language, then it goes to the Wifi screen. Usually Wifi will switch on & a list of routers come up almost straight away. After I've rooted, the phone boots, I get the setup page, select my language, then the Wifi page just says "Switching on" & does nothing, just stays like that., nothing comes up. I've even left it for well over 10 minutes & it does nothing except saying "Switching On", so if I skip that section, go through the rest of the setup & finish, when I go back to connections in settings, it says the Wifi is on, but it's "greyed out", i.e I press it & nothing happens & it's not connected anywhere.
I haven't tried wiping Dalvick & cache through recovery though. I'm off work next week, I will probably dedicate some time to it then, I don't like something like this beating me!!
Thanks again for all the suggestions.
rockluvva said:
Hiya
It doesn't give an error, I've factory reset the phone through TWRP, so I get the usual setup menu - select your language, then it goes to the Wifi screen. Usually Wifi will switch on & a list of routers come up almost straight away. After I've rooted, the phone boots, I get the setup page, select my language, then the Wifi page just says "Switching on" & does nothing, just stays like that., nothing comes up. I've even left it for well over 10 minutes & it does nothing except saying "Switching On", so if I skip that section, go through the rest of the setup & finish, when I go back to connections in settings, it says the Wifi is on, but it's "greyed out", i.e I press it & nothing happens & it's not connected anywhere.
I haven't tried wiping Dalvick & cache through recovery though. I'm off work next week, I will probably dedicate some time to it then, I don't like something like this beating me!!
Thanks again for all the suggestions.
Click to expand...
Click to collapse
No way , never beating
Try to boot in "SAFE MODE" to make sure there is no app making trouble ....
Press and hold the Power key.
As soon as you can see the ‘Samsung Galaxy S7 ’ on the screen, release the Power key and immediately hold the Volume Down key.
Continue holding the Volume Down button until the device finishes rebooting.
You may release it when you can see ‘Safe mode’ in the bottom left corner of the screen.
I can remember something about there being a minimal setup for Nougat, but this can only be done by the stock recovery.("sec_csc.zip" recovery script in the csc image If you're interested. Apparently got something to do with default language settings which bugs out the keyboard) If booting in safe mode as mentioned above doesn't help can you please try the following:
Flash the full ROM again(All files in relevant slots in odin) but not the HOME csc with auto reboot ticked. The phone will factory reset and boot into the setup screen. Run through the ROM setup and only once it's done flash TWRP and root. AFAIK this only needs to be done once per device, after which you can factory reset with TWRP again

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