I bought a Galaxy S6 Edge Phone from China. but can't use due to samsung account email ID and password. I when I bought that phone though they didn't tell me that the phone has a Samsung account locked and it's requiring the old user ID to login. how do I can by pass the old Id. I need help to by passing this because I can't use this phone. Please help me. Thanks
Hello,
Welcome to XDA.
Have you tried factory resetting the device with the factory reset option in system settings? Have you tried booting to recovery and selecting the factory reset option and the wipe cache option? You may be able to do this and then when the device reboots you may be able to set the Samsung Account up in your name/email address, it may give you the option of creating a new account.
Try posting your question in the forum linked below.
http://forum.xda-developers.com/android/help
The experts there may be able to help.
Register an XDA account to post and reply in the forums. Good luck.
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i have a problem with my samsung W Gt-I8350 , i forgot its password then i would like to do hard update or changing the rom .
can you help me please ?
Hi,
Your first hurdle is the forgotten password. Unfortunately the only ways to get past that mean erasing all your data. A factory reset might work. Or flashing stock again. Either way, all data will be lost.
Unfortunately I couldn't find a relevant thread on your requests, do you will need to ask for further help here,
> Windows Phone 7 Development and Hacking > Windows Phone 7 Q&A, Help & Troubleshooting
Good luck!
factory reset
then how to do factory reset ?
I can't find anything on how. I would search Google for how to factory reset that device.
Or ask how in the section I linked above.
Thank you. Thread closed.
So today I was using my galaxy s5 and I stopped for a while and when I went to unlock it I couldn't. The lock screen on my phone doesn't show the fingerprint scanner, next I tried my alternative password but it didn't work. Also I have tried the android device manager but it also didn't work. Usually it would give me the option to recover through google but it's not so right now Im screwed. Lastly I really don't want to factory reset.
Hi, thank you for using XDA assist. The best palce to ask is in your device's specific forum here, http://forum.xda-developers.com/galaxy-s5 They are the experts on your device. But it sounds to me like you'll have to do a factory reset and probably even need to flash the stock firmware in odin.
Exactly the same thing happened to me on S5 mini. Did you found any solutions?
Thread closed.
I recently rooted my Samsung galaxy s5 r mobile. I downloaded lucky patcher. I then installed the nodded version of Google play. When I tried to use it, my factory pre installed version was suddenly gone. The nodded version kept saying that there were network errors. Every time I pressed retry it would bring the same thing. I factory reset my phone to try and get the factory version back. It worked, but when I tried to sign into my Google account, it brought the message:"can't establish a reliable connection to the server. This could be a temporary problem or your android device may not be provisioned for data services. If it continues, contact customer care." This keeps showing up. Is my phone broken? Help!
Hi there,
All you need for rooting your device is here: [HOW TO] How To Root G900TUVD0B1 Knox 0x1 2/27/2015
For any other questions please ask directly here: T-Mobile Galaxy S 5 Q&A, Help & Troubleshooting
Good luck
Hello, im new here and i have a question my english is not very good but i will try to example my problem.
I get a s7 from a girlfriend but she dont know her previous google account and the lockscreen password what she used on her s7.
So i try to reset the s7 to factory but i get still the message.
Log in with the google account from the previous owner.
So is its possible to install a custom rom with this problem?
No. Ask her to log in. (Use account recovery)
Greetings to the whole forum, I have a samsung phone model in the subject, I performed a factory data reset and now I can't remember the google mail associated with that phone. You would give me a hand to solve, there are several guides on the net but I don't trust the sources.
Thank you