I bought a Galaxy S6 Edge Phone from China. but can't use due to samsung account email ID and password. I when I bought that phone though they didn't tell me that the phone has a Samsung account locked and it's requiring the old user ID to login. how do I can by pass the old Id. I need help to by passing this because I can't use this phone. Please help me. Thanks
Hello,
Welcome to XDA.
Have you tried factory resetting the device with the factory reset option in system settings? Have you tried booting to recovery and selecting the factory reset option and the wipe cache option? You may be able to do this and then when the device reboots you may be able to set the Samsung Account up in your name/email address, it may give you the option of creating a new account.
Try posting your question in the forum linked below.
http://forum.xda-developers.com/android/help
The experts there may be able to help.
Register an XDA account to post and reply in the forums. Good luck.
Quick story: bought used phone on craigslist with good esn, brought it home, (DID NOT do my research about samsung account lock beforehand)...did a factory reset, previous owner does not have samsung account information to give me., and won't take back the phone. I've been messing with it for 2 days and about ready to sell it on ebay or buy a used motherboard....
After the initial factory reset it booted to setup normally, after a few failed attempts at the samsung account lock username and password, it rebooted. Now the phone is stuck in a boot loop, it reboots after about 30 seconds, after just enough time to select a language in setup
I can get to download mode but it shows "reactivation lock: on" First tried clear cache partition, and a few times factory reset.
This was as a result of just a factory reset not flashing any firmware or anything.
This is phone model g920v (VZW) running 5.1.1 OG5
LMY47X.G20VVRU3OG5
I can boot to download mode and android system recovery just fine, and the phone will not reboot, but no matter how many times I have tried factory reset, reboot, wipe cache partition, etc, no change, still reboots after 30 seconds of setup.
I tried flashing G920VVRU3BOG5_G920VVZW3BOG5_G920VVRU3BOG5_HOME.tar.md5 with odin 3.10 (not successful with odin 3.09), odin 3.10 was successful, but no change, still stuck in boot loop. checked md5, tried again with same file downloaded from a different source...
Also tried messing around in sidesync, VZW software upgrade assistant, and even kies with no real luck. I am not concerned with root, but hesitant to flash anything other than the OG5 version that is on there now. Just want to get to the point where I can try some of the "samsung account bypass" tricks I have read about like here: http://forum.xda-developers.com/verizon-galaxy-s6/help/bypass-samsung-reactivation-lock-t3250282
Any details I left out? PLEASE ASK, I will happily clarify. I have searched the forum extensively and consulted google.
ANY INPUT VERY GREATLY APPRECIATED as to what steps I should try next. Thank you
Have you reached out to Samsung? Better yet can't the seller just remove the reactivation lock from his account? That should be the first thing the seller should have done prior to selling it. If he doesn't know his Samsung login info HE need to call them...very irresponsible on his part.
Sent from my SM-G920V using Tapatalk
The seller would need to figure out what his Samsung account is. otherwise it's basically a brick.
I appreciate the responses, however, I am not willing to give up yet. I believe if I can get past the reboot/boot loop issue, I can bypass the samsung account lock, as other people have confirmed on the g920v, in the link I posted above.
the seller told me that it was a phone he bought used, and it had the previous owner's samsung account info attached. The seller will not help me, and I do not have the email address or any way to contact the owner before him. Being craigslist, I do not have any leverage for a return to the seller, etc.
I have not tried contacting samsung.
I am planning to try to flash OG9 version next using odin. Then I will try to flash the newest version, OK7
After that I will try to update with kies. If that doesn't work I will try to take it to best buy samsung experience center and see if they can flash anything...
Are there any bootloaders/ custom recovery that I should consider looking into, anything that I may have missed? for 5.1.1? twrp?
Again, thanks for your help, any advice or links to relevant posts or info would be VERY greatly appreciated. Thank you!
From my understanding (while limited) no amount of flashing will remove the Reactivation lock. It's designed to be just that, a lock, that prevents someone who stole the phone from using it.
KIES does not work on the S6, you have to use SmartSwitch instead.
Samsung can't do anything for you.
I need all the help possible iupdate my s6 from android 6 to nuget version, but somting gone wrong and i made a factory reset but the google acount i usded on this device its a old acount, so i forget de passwor i need help to reset or made a bypass on it. please
Hello,
I'm looking for a way to bypass frp on my galaxy grand prime pro (the reference behind the battery says "SM-J250F/DS").
As a disclaimer I didn't steal the phone or anything, it's my mom's phone and she asked me to reset it after she forgot the pin number for it, I factory reseted the phone without knowing about frp.
I already searched and tried several ways to unlock it without success. Any help would be much appreciated, even if it includes rooting the phone/custom firmware/whatever.
Thanks
Hello , I did a hard reset on my Samsung galaxy s6 g920f duos. Reactivation lock was on. After that while signing in to Samsung account with correct email and password brings an error message "processing failed".
6.0.1 G920FXXS4DPG4
Can I downgrade this to a lower version so that I can bypass and remove the reactivation lock?..
Any other ideas/solutions please ?
You have Google account associated with the device? Use that.
If not you can bypass FRP but it's not particularly easy or fun... google it.
In the future...
Delete accounts before a factory reset.
Do the factory reset from settings rather than the boot menus if possible.
Write down the passwords.
I deleted all accounts except for Samsung account before resetting..which also brought same error message "processing failed"
I never dealt with the Samsung lockout... Thanks for the warning.
No doubt it's tied to Knox.
If you got a Samsung Experience center near you they may be of help.
You can try their support line but it almost anyways sucks. US support is the best of that lot.
Hopefully someone here knows a work around as I don't.