Help! How to remove moisture on Z5 back camera? - Xperia Z5 Q&A, Help & Troubleshooting

Hi,
I put my new Z5 under a faucet, but after I dried up the handset I found water on the surface of the back camera. I tested and everything looks good and functions well, except the back camera only gives blurred images. In an hope that water would evaporate, I tried heating the camera cautiously with a drier, but it doesn't change much. Now I'm just letting the phone sit in a dry&airy place.
Does anyone have any good advice?

My only suggestion would be to chuck in a bowl of rice (uncooked of course)

and never let any phone get wet again!
We really need to put this "waterproof phone" myth to bed. You mix water and electronics at your peril.

Well guys, problem sooooooolved
I put the phone on my macbook-bacon-toaster-pro, and moisture promptly disappeared. Shoutout to adobe for never solving the overheating problem on mac running flash players
but the whole waterproof thing seems proven a myth

Mine has been fine under water and so has others same as my Xperia Z so where is the myth?
Sent from my E6653 using Tapatalk

put the camera to record in 4k for a long time. the heat from inside can help.

zippy01 said:
Mine has been fine under water and so has others same as my Xperia Z so where is the myth?
Click to expand...
Click to collapse
Did you not notice the OP? And there sure are a darn bunch o' folk piping up about the whole Z series over the years. No reason to think the Z5 will be different. Your Z5 seems to be fine for now. I'm not getting mine wet - same as every other phone I've had.
For further exploration of the waterproof myth:
https://www.google.com/search?q=xperia+z+water+damage
https://www.google.com/search?q=xperia+z1+water+damage
https://www.google.com/search?q=xperia+z2+water+damage
https://www.google.com/search?q=xperia+z3+water+damage
You get your phone wet, you take your chances.

Man I've had Z1, 2, 3 and 5 and taken all of them in swimming pools and showers. My phone gets coated with dust at work everyday and I wash it with soap and water daily. I'm not disagreeing that people obviously aren't so confident/lucky but I've never had a problem. My friend had a foggy rear lense once and the solution was to open the flap for ventilation and turn in 4k video for a bit.

So you've never had a problem with water but your friend did. I'm not sure I'm getting my point across...

I'm very careful about checking and re-checking the waterproof flaps. All I'm saying is, for me, it's a major feature and I intend to use it and have without issue. I just want the OP to here the other side. That's all.

If you go in the pool with one why not just put it inside a plastic clear bag? Chances are water will not get in and even if it did the phone is IP68 rated so water shouldn't be an issue anyway.

ricodredd said:
and never let any phone get wet again!
We really need to put this "waterproof phone" myth to bed. You mix water and electronics at your peril.
Click to expand...
Click to collapse
+1 to this sentiment. I think it's possibly advertised as 'water resistant' rather than waterproof, but semantics aside, you'd have to be daft to assume that you can repeatedly dunk your phone in water/swimming pools/whatever and have it work perfectly. The IP rating should be seen as a degree of protection and not a blank cheque guaranteeing the phone will survive.
I've used an Xperia Z to take photos in a swimming pool before, but been careful to keep the phone above the water, and tried to ensure it remained as dry as possible. The IP rating was nice to know that the phone would probably survive the odd splash but I didn't think it meant that it would work (and continue to work) fully submerged.

Similar issue with my z5 compact
narathaq said:
Well guys, problem sooooooolved
I put the phone on my macbook-bacon-toaster-pro, and moisture promptly disappeared. Shoutout to adobe for never solving the overheating problem on mac running flash players
but the whole waterproof thing seems proven a myth
Click to expand...
Click to collapse
Hello,
Would you mind elaborating on what you did exactly to solve this issue... thanks a lot!

Related

[Q] Speakers after testing waterproof

Hi,
i just got my Xperia Z3. I was curious and wanted to test the waterproof function. So i dropped it in the sink with al the ports closed of course
The speakers are now sounding strange (muffled) and deformed. I know that the speakers needs to dry up, but it was 3 days ago...
Is there something i can do to cleanup the speakers, or are the speakers now broken?
3 days ago? Yeah I think you might have a problem
ash969 said:
The speakers are now sounding strange (muffled) and deformed. I know that the speakers needs to dry up, but it was 3 days ago...
Click to expand...
Click to collapse
You asked for help, I gave a working advice. You don't seem to need it, I remove it.
Lol.
Just wash it again, and kick ass on towel. It will work fine.
Lol washing machine. You made my day.
Sent from my C6903 using XDA Free mobile app
Chefproll said:
Try this:
- Get distilled water (you can use the water from a tumble dryer), put it in a bowl.
- Add ONE drop of dishwashing detergent (not more).
- Soak the Z3 in that mixture over night.
- Place bowl with Z3 still inside on a washing machine, put a lot of clothes in, start the spinning program, making sure the bowl cannot drop from the washing machine.
- Get more distilled water, do NOT add any detergent, water the Z3 in a fresh bowl, using some gentle movements.
- Let it dry, speaker side down, making sure the speaker holes are not covered.
Speakers should be ok again.
Explanations:
- Distilled water because it has almost no floating particles.
- Dishwasher detergent because the residues caused by your former experiment hardened, now need to break loose.
- Spinning circle because the movements and vibrations will help loosing the residues. Loading the machine with lots of clothes ensures there will be enough vibrations.
Click to expand...
Click to collapse
You probably scared any newbie from every buying a Z3 for a water test
hahah, thnx guys, i once had the Xperia Z, same problem...i also tested it in the shower. After 1 day i sold it, and got a Samsung, because is was afraid i had messed up the speakers
I am going to try it again. Lets hope that it starts working again
ash969 said:
hahah, thnx guys, i once had the Xperia Z, same problem...i also tested it in the shower. After 1 day i sold it, and got a Samsung, because is was afraid i had messed up the speakers
I am going to try it again. Lets hope that it starts working again
Click to expand...
Click to collapse
Classy, assume you told the buyer about this?
Anyway, weird that it still is muffled after a few days. Makes sense that everything has to dry up properly, perhaps put it in a glass with rice or something?
this thread makes me lol. haha washing machine,
dagrim1 said:
Classy, assume you told the buyer about this?
Anyway, weird that it still is muffled after a few days. Makes sense that everything has to dry up properly, perhaps put it in a glass with rice or something?
Click to expand...
Click to collapse
yeah of course, that why is sold it for 200euros instead of the 590
Speakers are now working after washing it with warm water
now that i im thinking...maybe i shouldn't have sold my old Xperia Z and just waited longer or washed it again with warm water
I had the same thing happen to me when I did a water test (fairly sure 90% of the people who buy any Z series will do this on day one, guaranteed)
I noticed the microphone sounded muffled too, I just dropped a drop of rubbing alcohol in each of the ports, let it sit for 10 - 20 seconds and wiped it out with a microfiber cloth. No more distortion!
I just wish that it wasn't necessary every time it gets wet. I bought this phone purely because summer is coming up here in Australia and I wanted something a bit more durable around the beaches!
figo_rulz11 said:
this thread makes me lol. haha washing machine,
Click to expand...
Click to collapse
Some of your didn't learn how to read properly, right ?
I did not suggest to put the Z3 IN the washing machine, but ON the washing machine. This way you'll get some vibrations you'll need for softening any residues sticking to the speakers.
So next time: Read, think, write. Don't skip step 2, even if that breaks up normal habits.
My suggestions DO work. But as the OP crying for help doesn't seem to follow my advice, I don't see any need of leaving it around.
ash969 said:
Hi,
i just got my Xperia Z3. I was curious and wanted to test the waterproof function. So i dropped it in the sink with al the ports closed of course
The speakers are now sounding strange (muffled) and deformed. I know that the speakers needs to dry up, but it was 3 days ago...
Is there something i can do to cleanup the speakers, or are the speakers now broken?
Click to expand...
Click to collapse
I had the same thing happen and kind of freaked out for a few seconds. I took a shot of compressed air and blew out the headphone jack. Good as new.
Be careful not to take any photos under water. Voids your warranty
DONT!
rdosti said:
You probably scared any newbie from every buying a Z3 for a water test
Click to expand...
Click to collapse
The Z3 can only take up to 30 minutes of water. If you soak it overnight it WILL break.
After exposure to water you must open all flaps turn off the device and let it dry for 2 hours everything will work perfectly after!
https://youtu.be/T7uJ_ylow3k my awesome youtube channel so many vids! 237 to be exact
Speakers Z3, low volume when playing music on integrated speakers
Hi friends,
Tested out Water proof property of SONY Xperia Z3,
Even after a full month of waiting, the speaker sound was still like ****,
So today, out of desperation, I heated the speakers using the heat from an incandescent bulb,
can't say that they are back to 100 Percent but surely much better sound than from one day ago,...
Gonna heat it some more,...
Hope this helps solve this problem because i know how frustrating it can be !!~ Good luck
P.S - Be careful with how much heat you provide because usually mobile's speakers are made with a thin plastic materia

[Q] Water damage to Z3. Been drying it, but screen still flickers. Dry it more?

Hi everybody,
Please read the first 2 paras for my story. My question is in the 3rd para. \
So 3 days back i went for a freshwater swim with my friends in a river and I took my phone out to take pictures coz its waterproof. But unfortunately I ran into some issues. First, it started registering touches underwater and that annoyed me. So I merely locked the phone and used the camera button to shoot. I shot a couple of pics underwater and when i was about to shoot the third above water, the screen got unresponsive/
It did not register any touches from my fingers even after i've completely dried it out. I rebooted it (via hard reset buttons) but did not help so i switched it off and kept. I came back and switched it on but it didnt even turn the screen on. So i dipped it in a rice bag.
The good news is, after two days in the rice bag, the fogginess within the camera lens is gone. So i believe its progressing. However, when i turn the phone on, it comes to the lockscreen and starts flickering big time, and the whole display goes black (but backlight stays on). Then i lock the device and unlock it a few times and the screen turns on again, flickering heavily.
I put it back to dry but, i am wondering if anyone knows what kind of hardware damage this is. Is this simply something i can dry off? Or should I take it to a service center (i have no warranty so I will have to pay)?
Are the touches not being recorded because of water interference? Or is something physically damaged?
Thank you very much for reading and attempting to answer.
It is hardware issue, should have tested the water proof ness when you got the z3. There's no way you can fix this. If you're able to somehow argue youf way through to point out that it is defected when you got it then it should be covered by sony... Anyway good luck buddy.
LitoNi said:
It is hardware issue, should have tested the water proof ness when you got the z3. There's no way you can fix this. If you're able to somehow argue youf way through to point out that it is defected when you got it then it should be covered by sony... Anyway good luck buddy.
Click to expand...
Click to collapse
Thank you very much for your response. I will try to do that! The thing is i did test it. The pressure test. And then i submerged it in a bowl of water too.. Nothing happened. But that was about 3 weeks prior to this incident. Anyway thanks again.
thedisturbedone said:
Thank you very much for your response. I will try to do that! The thing is i did test it. The pressure test. And then i submerged it in a bowl of water too.. Nothing happened. But that was about 3 weeks prior to this incident. Anyway thanks again.
Click to expand...
Click to collapse
did you some how within that 3 weeks bent the phone or caused the CPU to heat up badly to the point it melted the glue?
on mine i just noticed there is a slight bump (back glass) on the power button side, not sure was it there a week ago when i got it, but definitely keeping an eye on it.
hope everything works out for you bud.
LitoNi said:
did you some how within that 3 weeks bent the phone or caused the CPU to heat up badly to the point it melted the glue?
on mine i just noticed there is a slight bump (back glass) on the power button side, not sure was it there a week ago when i got it, but definitely keeping an eye on it.
hope everything works out for you bud.
Click to expand...
Click to collapse
Heat up badly.. hmm yes at one point when i was taking photos out in direct sunlight. It heated up and switched off the camera. Oh im sorry to hear that man. Make sure you get a case or something before you dip it in water. I just recalled that the last time i immersed it in water, i had the case on. Maybe that's why I didn't get any water damage.

Water resistance experience

Has any brave soul tried this feature? If so give us your experience!
Personally I have not, knowing my luck my device would be the one with faulty ports/leaks ?
Some people have tried it and damaged their phone. Others have been fine. The phone is water resistant not waterproof so I would recommend against dipping it in water.
Sent from my SM-G935F using Tapatalk
I personally placed my wife's S7 Edge screen under a running tap for a few seconds. Phone still works fine. Having said that the iPhone 6S has some great water resistant features and it doesn't even have an IP rating. Yet my old iPhone 5s died after siting in a little puddle of water on the bathroom basin bench, which was barely as deep as the back cover. At least with some certified proof of water resistance protection on the S7's, I won't be taking mine swimming or showering, but its surely great to know that it could
handle some very common water contact.
If it spoils easily regardlessof having water resistance why does samsung make all these ads with lil john dunking his phone in the aquarium and whatnot. Theyre tempting us to do so and if the phone is broken they should never void the warranty as long as it adheres to the phone being not deeper than 1.5 meters for not longer than 30 mins
As above, i've run mine under the tap a few times and it's been fine. I've never submerged it though, I don't dare yet. I also don't have a need to, so don't anticipate I will anytime soon.
I finally had it tested and it was an accidental situation which makes it seem useful and not just intentionally testing it for the sake of it. We left my wife's S7 on the coffee table and there was a cup of water on there. We came back and the water got knocked over, the phone was kind of in a puddle of it. I was actually excited to test it, but pissed that my cat has been ****ing with filled cups of water lately.
Tried dipping it while i was in the gym pool lol charged it after 2 hrs moisture detected, wiped the inside with some tissue all good ?
Sent from my SM-G935T using Tapatalk
I use it to watch the news in the shower every day, and I tested under running water for a few minutes when I first got it. Water proofing is the biggest single reason why I bought this phone. If it doesn't work as advertised, I would have returned it. This thing is designed to handle water, so don't be afraid. I wouldn't swim with it, but a couple of drops of water from the shower or caught out in a rain storm, are nothing to worry about.
It is sold as a waterproof phone, not just water resistant. IP68 means full submersion in water, up to 5 feet for 30 minutes. That is waterproof. If the device fails from less than that, Samsung would legally have to replace it for you under warranty.
toptekjon said:
I use it to watch the news in the shower every day, and I tested under running water for a few minutes when I first got it. Water proofing is the biggest single reason why I bought this phone. If it doesn't work as advertised, I would have returned it. This thing is designed to handle water, so don't be afraid. I wouldn't swim with it, but a couple of drops of water from the shower or caught out in a rain storm, are nothing to worry about.
It is sold as a waterproof phone, not just water resistant. IP68 means full submersion in water, up to 5 feet for 30 minutes. That is waterproof. If the device fails from less than that, Samsung would legally have to replace it for you under warranty.
Click to expand...
Click to collapse
that's all true but they get you with the "water pressure" crap. running it under a slowly pouring tap should be fine, but running it under heavy/fast flowing water flowing from the tap could be a problem, also the entire submersion thing, drop it in slow it should be fine, throw it in water and it could cause issues.
The IP68 rating is simply a bonus for me. I will treat it no differently than any other phone but it's good to know that, should an accident occur, and it ends up in the sink or something similar, it should be alright. Being able to use it in the rain is quite nice too. However, people who put their new phone in a bowl of water the day they get it to prove some sort of point deserve any issues they end up with.
1.5m 30mins. With that rating i would say it's safe to bring it with you when you swim(not dive), and would not recommend to bring it to snorkel. I saw someone dropped their phone to a 40 feet river.. that for sure are gonna break the phone..
Sent from my Nexus 6P using Tapatalk
BTW, make sure you never subject it to soapy water. Its water resistance relies on the surface tension of the water. Soap lowers water's surface tension, allowing the water to flow into places it normally wouldn't, as this guy found out the hard way:
http://forum.xda-developers.com/galaxy-s7/how-to/water-damage-story-t3337463
toptekjon said:
I use it to watch the news in the shower every day, and I tested under running water for a few minutes when I first got it. Water proofing is the biggest single reason why I bought this phone. If it doesn't work as advertised, I would have returned it. This thing is designed to handle water, so don't be afraid. I wouldn't swim with it, but a couple of drops of water from the shower or caught out in a rain storm, are nothing to worry about.
It is sold as a waterproof phone, not just water resistant. IP68 means full submersion in water, up to 5 feet for 30 minutes. That is waterproof. If the device fails from less than that, Samsung would legally have to replace it for you under warranty.
Click to expand...
Click to collapse
doing the same as you better to test the warranty while its still hot
it froze on me on 2nd shower, high pressure test video recording but im sure it was the fact that ive got like 5% space left on the memory.
I also run it under cold fast water if it heats up, i do block the charge port, then its cooled down enough for some day charging...
its quite a well built phone and I would be shocked if it does get water damage, but im worried, samy warranty is good service.
I couldn't resist testing this out. After all, if it's not working as advertised I'd want a replacement. So I filled up the sink and then carefully placed the phone at the bottom. The screen doesn't work while under water but once I took it out everything was back to normal. Awesome feature!
I don't need the water resistance features of the phone, but I do believe that if it's water resistant then it's less likely for moisture and corrosion to hamper with buttons, contacts and other internals. I had 3-4 phones with unresponsive power buttons over time, so if Samsung used good, oxidation-resistant materials for water resistance purposes then it will probably be beneficial for overall mechanical health of the phone as well.
Anyone else have any experiences to share?
Was at a party this past weekend with a lot of friends. I had my phone in my hand, browsing something, and my buddy asked what phone I had. When I told him it was the S7 Edge, he promptly entered Lil Wayne mode and poured his beer onto my phone. Laughs were had. Took it to the bathroom and rinsed it under the sink for a few seconds, and all is well.
Nitemare3219 said:
Anyone else have any experiences to share?
Was at a party this past weekend with a lot of friends. I had my phone in my hand, browsing something, and my buddy asked what phone I had. When I told him it was the S7 Edge, he promptly entered Lil Wayne mode and poured his beer onto my phone. Laughs were had. Took it to the bathroom and rinsed it under the sink for a few seconds, and all is well.
Click to expand...
Click to collapse
If someone did this to my phone without my consent I would enter Bruce Lee mode with them.
Ontopic: I tested my phone a lot. When I first got it I washed it with clean water everyday. I also washed it with soap a few times, I never had any problems.
After I received my dbrand skin I also washed it a couple of times, once with soap as well, to make sure the skin is water resistant (it is).
Now that the "new toy" syndrome has passed, I use my phone normally, but if someone asked me to take a selfie while the phone is underwater, I would do it
Dropped my phone in the bath and continued to leave it in there to show it off to the mrs as her iphone can't do it. Screen came out working fine including buttons, however the speaker was very distorted which kinda made me panic but it dried out overnight and all was well in the morning.
Needless to say I never lost my nerve round my partner and kept echoing your iPhone can't do that....
lvnatic said:
If someone did this to my phone without my consent I would enter Bruce Lee mode with them.
Click to expand...
Click to collapse
Haha, well since it was in my hand it's not like it got very wet. With the water resistance, I really didn't care. Gave me my first opportunity to test it out.
My son wanted to get a video underwater at the pool last weekend.
https://youtu.be/3UL4qcH7rJs
Sent from my SM-G935P using Tapatalk

Let's talk about Xperia Drop Resistance / Waterproof

Hi everyone,
Today I'm back with a question without answer (to me)
Let's talk about the drop resistance!
Since I have my z5 it didn't fall "yet", but I'm asking myself, what if the z5 fall off my hand, if the back panel or the display are broken, is my z5 still waterproof?
If it fall, nothing is broke but there are some scratches on some corner/side ect.. Is it still waterproof?
Does the z5 was studied to resist in those cases?
Ect...
So let's talk about this, because I want to protect mine to maximum (given the price of the phone) and i want to order a case. BTW if you have some good case and you want to share your experience, feel or feedback, go ahead, the more we are the better it will be
OMG this thread was posted at the same hour i broke my xperia's back anyway when i tested the preasure test, my phobe passed it altought it is heavly damaged at the back and at the corner, it was dropped in a close distance 0_o i am disappointed with sony that the back crack so easly at the same time i am amased that my phone still waterproof)( altought i used a back screen protector, the back did cracked but the screenprotector is undamaged lol)
If you brake your front glass, the screen won't detect your touches. So it doesn't matter if it is waterproof or not after that
Well I guess this thread bring bad luck, because mine fell too . I dropped it up my hand, he is baptized now :laugh:!
Fortunately it has only a scratch at the upper left corner, for my peace of mind I tried to put it on water, this is how i've proceed:
I have submerged the first half of the z5, dry it, and tried to use it, it works pretty fine!
Now the second half same method and still works great!
I'm pretty impressed by Sony here, I didn't tried to submerge it completely but still, it's good for the time being :good:
Guess it's time to buy a case
Baradoura said:
Well I guess this thread bring bad luck, because mine fell too . I dropped it up my hand, he is baptized now :laugh:!
Fortunately it has only a scratch at the upper left corner, for my peace of mind I tried to put it on water, this is how i've proceed:
I have submerged the first half of the z5, dry it, and tried to use it, it works pretty fine!
Now the second half same method and still works great!
I'm pretty impressed by Sony here, I didn't tried to submerge it completely but still, it's good for the time being :good:
Guess it's time to buy a case
Click to expand...
Click to collapse
You can try the preasure test instead or download from the playstore waterproof test app
How does the pressure test works?
I've tried 2 waterproof apps and it's fully Watertight one again good news! But can someone tells me how to test using the pressure test menu and how the app abd the sensors works? Is it sure and safe? Thank again
Baradoura said:
I've tried 2 waterproof apps and it's fully Watertight one again good news! But can someone tells me how to test using the pressure test menu and how the app abd the sensors works? Is it sure and safe? Thank again
Click to expand...
Click to collapse
If the preasure rise when you put force on your phone then your device is good to go underwater of it is stable then no
Anyway it isnt recommande to trust apps but just for making sure
Yeah thank you
Actually it's, like I've said before, just for my peace of mind, anyways I'm reassured

Very grateful for S10e waterproofing

I recently found my S10e at the bottom of a pond after it had fallen out of my pocket and spent 4 hrs under water. It was still on and functioning when I retrieved it.
This video was extremely helpful in the best way to respond to a phone that had been submerged.
Look up "
Dry Your Wet Water Damaged Phone ● I Found The Fastest Way ( Rice is the Worst ! )" on you tube​The phone has been running perfectly for a couple of months now since the submariner event. Strangely I was having a water pistol fight and experience very minor water contact through my clothes to the phone and I got a warning message when I plugged in the USB cable. That was easily dried off though and is working as it should again.
If you ever take one these phones apart you will not want to test it's ip68 rating again. It may survive or not, best not to test it!
You got lucky...
blackhawk said:
If you ever take one these phones apart you will not want to test it's ip68 rating again. It may survive or not, best not to test it!
You got lucky...
Click to expand...
Click to collapse
I never understood why people feel the need to test their phones resistance to water unnecessarily. I have had 4 phones survive accidental submersion in water and was grateful that they were capable of doing so when the need arose. Why tempt fate?
the baz said:
I never understood why people feel the need to test their phones resistance to water unnecessarily. I have had 4 phones survive accidental submersion in water and was grateful that they were capable of doing so when the need arose. Why tempt fate?
Click to expand...
Click to collapse
Yeah I remember when they first came out people were using them underwater taking vids.
That didn't last long

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