Anyone know if returning to stock is good enough for returning the device? Does Knox have to be reset?
Tmobile doesn't blink an eye at any phone being modified when returning
Sent from my SM-N920T using Tapatalk
Texus915 said:
Tmobile doesn't blink an eye at any phone being modified when returning
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
So then what is the big deal when it comes to Knox being tripped and what not? Is that for warranty purposes for Samsung?
I honestly don't know, never have I sent a phone into samsung
Sent from my SM-N920T using Tapatalk
stevew84 said:
Anyone know if returning to stock is good enough for returning the device? Does Knox have to be reset?
Click to expand...
Click to collapse
Odin back to stock will do the trick, I've turned in a few Samsung phones with knox tripped for warranty and JOD. No issue at all
Awesome, thanks for the help.
T-Mobile doesn't check to see if Knox has been tripped. Just flash it back to stock and your good to go. Only time you may have to worry about Knox is when sending it to Samsung for a warranty issue.
stevew84 said:
Anyone know if returning to stock is good enough for returning the device? Does Knox have to be reset?
Click to expand...
Click to collapse
T-Mobile doesn't care, but just to let you know, Knox can't just be reset.
Tiffany84 said:
T-Mobile doesn't check to see if Knox has been tripped. Just flash it back to stock and your good to go. Only time you may have to worry about Knox is when sending it to Samsung for a warranty issue.
Click to expand...
Click to collapse
my store does...in hawaii
Related
Ok I'm sending my phone to Samsung but it is rooted and has a ICS rom on it. I's being sent in because the power button is broke do you guys think I need to unroot and lock the boot? Or will they not care its only a hardware issue? If they void my warranty do I have to pay to get it fixed? thanks
Yes, unroot. They won't work on it for free. You will have to pay repair fees. IDK how much.
Rblacula said:
Yes, unroot. They won't work on it for free. You will have to pay repair fees. IDK how much.
Click to expand...
Click to collapse
I am under warenty.
When unlocking the bootloader didn't it say "your warranty is now void"?
Sent from my Nexus S using xda premium
flodb113 said:
When unlocking the bootloader didn't it say "your warranty is now void"?
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
I'm hearing stories about people rooting their phones and sending them to samsung with no problems.
Darrien13 said:
I'm hearing stories about people rooting their phones and sending them to samsung with no problems.
Click to expand...
Click to collapse
Indeed, I also saw some posts of people saying that. I haven't asked if they paid something or not. Or what their exact situation is. Try asking someone who sent their rooted phone to samsung, maybe they can help.
Sent from my Nexus S using xda premium
Darrien13 said:
I am under warenty.
Click to expand...
Click to collapse
Your did read the "your warranty is now void" message right?
That statement means your warranty is now void, you can can try to get it repaired for free but don't ***** and whine if they refuse to honor you now VOID warranty
its chill as long as you unroot the phone and relock your bootloader. I have done it. And i got repaired under warranty, they din't even know that it had been rooted.
i agree, i wouldn't take the risk. take a nandroid, back it up to PC (for safety), flash back to full stock and lock your bootloader. when you get it back, unlock, flash recovery and flash your nandroid back.
Yep, i know someone who didn't and he paid all the repair ...
Darrien13 said:
I'm hearing stories about people rooting their phones and sending them to samsung with no problems.
Click to expand...
Click to collapse
Well if they are in a good mood or technicians who don't care...
I dont think you should unroot. But if you can get it back to stock and unroot it, do it. Better safe than sorry...
about unlocking the bootloader? Well warranty is void. You can better hope they dont notice. or if they do notice it hope they dont care
You have to get it repaired anyway.
So I've been rooting my Samsungs since my Galaxy S2, but tripping Knox has always been unclear... As of know I'm running stock recovery, stock NE5 rooted and have 0x0... Does that mean I have not tripped Knox yet?
And if it doesn't, will I trip Knox by flashing a custom recovery?
Sent from a Galaxy S5 Far Far Away
Ls1ssz28 said:
So I've been rooting my Samsungs since my Galaxy S2, but tripping Knox has always been unclear... As of know I'm running stock recovery, stock NE5 rooted and have 0x0... Does that mean I have not tripped Knox yet?
And if it doesn't, will I trip Knox by flashing a custom recovery?
Sent from a Galaxy S5 Far Far Away
Click to expand...
Click to collapse
That is correct, you have not tripped Knox yet, and yes, flashing custom recovery will trip Knox
Sent from my SM-G900P using XDA Free mobile app
Ok thank you. Other than voiding warranty by tripping Knox, is there any other consequence?
Will I still be able to run art, use every feature on the phone if I do trip Knox?
Sent from a Galaxy S5 Far Far Away
Ls1ssz28 said:
Ok thank you. Other than voiding warranty by tripping Knox, is there any other consequence?
Will I still be able to run art, use every feature on the phone if I do trip Knox?
Sent from a Galaxy S5 Far Far Away
Click to expand...
Click to collapse
Nope, to first question, yep to second!
Sent from my SM-G900P using XDA Free mobile app
jdsingle76 said:
Nope, to first question, yep to second!
Sent from my SM-G900P using XDA Free mobile app
Click to expand...
Click to collapse
Ok thank you for the info!
Sent from a Galaxy S5 Far Far Away
I recently found a new way of rooting without the need for a custom kernel. I originally found it HERE. Seems to work find as I tried it on AOK3.
*Correction does trip Knox!*
Can you see if Samsung pay works?
dschachm said:
Can you see if Samsung pay works?
Click to expand...
Click to collapse
No if you trip k ox it will never work!!!!!
From my Classic Moar N5
Chaz187 said:
No if you trip k ox it will never work!!!!!
From my Classic Moar N5
Click to expand...
Click to collapse
I understand that. He said he doesn't think it tripped Knox. That's why I asked.
dschachm said:
I understand that. He said he doesn't think it tripped Knox. That's why I asked.
Click to expand...
Click to collapse
It does trip knox, flashing anything no samsung trips knox.
Chaz187 said:
No if you trip k ox it will never work!!!!!
From my Classic Moar N5
Click to expand...
Click to collapse
The first post says that it does not trip knox, so the question is legit.
1619415 said:
Just tried, samsung pay does not work but on the bright side no need to wait for custom kernels anymore!
Click to expand...
Click to collapse
You should edit your first post. People might read and try to root not realizing that it does trip Knox and Samsung pay will not work.
Sleepycloud said:
The first post says that it does not trip knox, so the question is legit.
Click to expand...
Click to collapse
dschachm said:
You should edit your first post. People might read and try to root not realizing that it does trip Knox and Samsung pay will not work.
Click to expand...
Click to collapse
As i said it will not work.... once you root you loose Samsung pay!!!!!
Thanks,
Chaz187
From my Classic Moar N5
so what about android pay
How come no one is more interested in this. Ive tried to follow into the links but i still dont understand if knox is tripped.
Sent from my SM-N920P using Tapatalk
It says you have to install a custom recovery, Which in turn trips Knox.
Ok yes i see that now ans it makes sense.
Sent from my SM-N920P using Tapatalk
Hi
I sent my S6 for repair and they came back to me saying that they it still doesn't work after a Motherboard Change odd?
Also if MB is changed will KNOX remain tripped or will it be reset to 0?
UltraGamerHD said:
Hi
I sent my S6 for repair and they came back to me saying that they it still doesn't work after a Motherboard Change odd?
Also if MB is changed will KNOX remain tripped or will it be reset to 0?
Click to expand...
Click to collapse
If you get new mb knox will be 0x0
senzatiOn- said:
If you get new mb knox will be 0x0
Click to expand...
Click to collapse
New MB did not work too
Did they offer any other advice? Or just leave you with a still broken phone?
Sent from my SM-G920F using Tapatalk
jr866gooner said:
Did they offer any other advice? Or just leave you with a still broken phone?
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
Apparently since the local centre who got the device first attempted a repair with a change of MB could not get it to work, they sent it to the main repair centre...
UltraGamerHD said:
Apparently since the local centre who got the device first attempted a repair with a change of MB could not get it to work, they sent it to the main repair centre...
Click to expand...
Click to collapse
So ask the repair people when it comes back. They're the ones who will have the answer.
Sent from my SM-G920W8 using Tapatalk
Hi,
Has anyone done a Jump upgrade where the device being returned has been rooted and a custom ROM has been installed? Does TMobile care if the device has been rooted and a new ROM installed? I can flash back to stock and relock the bootloader but was wondering if it's necessary?
Thanks in advance.
I've heard it go both ways. Go back to stock just to be sure
Thanks, I was going to do that once I get the new device. Just wondering what they would consider "unacceptable". Yes, this is me being lazy.
It really depends on the rep who checks it. I'm resetting mine this afternoon, waiting for the Plus myself
Kil4Thril said:
It really depends on the rep who checks it. I'm resetting mine this afternoon, waiting for the Plus myself
Click to expand...
Click to collapse
Would you mind sharing what you're going to do to reset it? I was going to use this:
https://forum.xda-developers.com/v20/how-to/restore-v20-to-100-stock-bricked-devices-t3524903
But not sure if there's a simpler method to go back to factory default.
Thanks in advance.
That's the thread I'm looking at. Or, I may just flash the T-Mobile stock ROM and leave it at that
sanjsrik said:
Hi,
Has anyone done a Jump upgrade where the device being returned has been rooted and a custom ROM has been installed? Does TMobile care if the device has been rooted and a new ROM installed? I can flash back to stock and relock the bootloader but was wondering if it's necessary?
Thanks in advance.
Click to expand...
Click to collapse
Some CS reps don't even look or care but its better to be on the safe side. Would suck if they denied you and you had to go home to reload stock TMO ROM.
sanjsrik said:
Hi,
Has anyone done a Jump upgrade where the device being returned has been rooted and a custom ROM has been installed? Does TMobile care if the device has been rooted and a new ROM installed? I can flash back to stock and relock the bootloader but was wondering if it's necessary?
Thanks in advance.
Click to expand...
Click to collapse
I'm on JOD and I've returned devices that were previously rooted and loaded with a custom ROM with no issue. Even a Note 5 that was rooted which permanently broke Samsung Pay. I'm also a manager at a corporate store & most reps wouldn't even know what they were looking at to be honest lol. So long as it powers on and has no damage you're good.
Sent from my SM-N930T using Tapatalk
Torridred04 said:
I'm on JOD and I've returned devices that were previously rooted and loaded with a custom ROM with no issue. Even a Note 5 that was rooted which permanently broke Samsung Pay. I'm also a manager at a corporate store & most reps wouldn't even know what they were looking at to be honest lol. So long as it powers on and has no damage you're good.
Sent from my SM-N930T using Tapatalk
Click to expand...
Click to collapse
So, why do people keep mentioning CSRs in the answers? I am returning it in the box the S8+ is coming in. Can I actually return it back to a store as well? I thought I had to ship it back to TMobile.
sanjsrik said:
So, why do people keep mentioning CSRs in the answers? I am returning it in the box the S8+ is coming in. Can I actually return it back to a store as well? I thought I had to ship it back to TMobile.
Click to expand...
Click to collapse
I think it depends on how your order it. Do you think the V20 will fit in the S8+ box? The V20 is pretty wide.
YellowGTO said:
I think it depends on how your order it. Do you think the V20 will fit in the S8+ box? The V20 is pretty wide.
Click to expand...
Click to collapse
*shrug* I have absolutely NO idea, but I'm guessing as the S8+ is going to show up in its own box with all the other stuff for the device, and all I have put BACK in the return box is JUST the LG V20, I would assume there's going to be plenty of room.
Ha, I'm in this boat too. Too lazy to restore but I will if it means there might be a problem. I thought they just force flash a stock firmware when they got it. What to do.....What to do...
Sent from my LG-H918 using XDA Labs
sanjsrik said:
*shrug* I have absolutely NO idea, but I'm guessing as the S8+ is going to show up in its own box with all the other stuff for the device, and all I have put BACK in the return box is JUST the LG V20, I would assume there's going to be plenty of room.
Click to expand...
Click to collapse
It might fit V20 159.7 x 78.1 x 7.6 mm S8+ 159.5 x 73.4 x 8.1 mm