I thank the programmers for their work on the Hard-SPL Unlocker and they deserve to be compensated for it.
But, these are the issues I have with the unlocker and the programmers themselves:
#1. I already PAID for license for my PERSONAL use for ONLY my PERSONAL TP2.
#2. I'm still being blocked from running the unlocker
#3. My service "ticket" with PROOF OF MY PAYMENT filed on the programmer’s ticket system, private messages, and e-mails are all being completely ignored since 3/29/2010
Sooo,
What are ALL the details on the process that I have to undertake to PAY them AGAIN to get a version of the unlocker that will allow me to unlock my PERSONAL TP2 for my PERSONAL use that can NEVER be blocked again ???
Thank you for any help that can be provided.
Here is a copy of the license information they post on their site.
I have highlighted/underlined every issue that is NOT being honored:
Licensing information:
it's like with previous Hard-SPL unlockers - every user gets one free use of the Hard-SPL,
further use is subject to paying 3GBP per each device.
however, if you are a private user, you can have other uses free on request if needed, such as using it on a replacement device.
the license is valid forever and all this works as transparently as possible, so for normal users nothing is noticeable; while businesses who need to unlock more devices than that, can use the link inside the program to send payment or contact cmonex or Olipro if you want to discuss bulk unlocking.
contact info is: via support link
Again, I thank the programmers for their work and they deserve to be compensated for it.
You guys have done great work.
You've earned my money.
But, my money deserves service and a response.
Please get me working and provide a solution so this doesn't happen again.
Thank you.
I'd like to make a public request to change the system currently in place.
In exchange for our payments, can we get a downloadable program that works without future issues ????
This way, we don't have to rely on the programmers to maintain their website and communication.
They are many reports that the programmners are not maintaining either, and that's fine......
as long as those that paid can get access now to a downloadable solution that will work independtly without web access with no future issues.
I bought the SIM unlocker last year when it was released. I had it on my laptop and some how I managed to screw up my hard drive. I put in a ticket because I wanted to re down load the program in case I ever need to relock my phone to have it serviced. I received 1 reply asking for my IMIE, that was like back in dec/jan. I'm glad that my phone has not bit the dust but I'm still up set at the unloker team's under handed business practices.
i wait two weeks for them answer in my ticked --silence.
pay yes --support no.
it sounds like you guys have to re-submit your problems, olipro said the system was down and they had to start over http://forum.xda-developers.com/showpost.php?p=6571077&postcount=153.
I think olipro will get it worked out. I also tried to redownload the unlocker but unfortunately once you download for the first time you can no longer download yours again. I suggest that maybe olipro keep that link active for max 3 downloads. He has done great work though.
Hi,
If i sell my Wp7 in the future, do i have to provide the buyer with just my Chevron unlock or do they also need access to the email with which the code was bought? Should i make another Live ID to buy the code with? Because i dont want the to-be buyer accessing my private emails..
Thanks, Abbz
Just make a new id to be safe
It will be better yes.
Pretty sure it's tied to the device id, meaning u would have to email the Chevron support to have them remove the device from their list. That's what it says when u login on the site. (would confirm, but the site is down for maintenance)
Just tell them to remove your device from their list and that's it.
Hi,
I am new to android and this forum so first of all, hi and thanks for all the insight shared on this platform.
My problem:
I have tried to unlock the bootloader of my new HTC One S as described on htcdev.[com]. In Step 9 I was requested to submit the identifier token which I did. There was a message on the website stating that I had received an e-mail with the further instructions and some code to unlock the bootloader. However, I never received any e-mail from HTC. I called up HTC but got stuck in some .... hotline discussion answering questions which were quite obviously made up for users with technical (warranty) issues.
Any suggestion how to proceed without the e-mail or how to get the instruction an required code form HTC? Does the e-mail usually take more then a day? It appears to be an automatic reply so I was expecting an e-mail right away.
Many thanks
pbtraveller
Submit the info again... check your spam folder
So with the cellphone unlocking bill being in the news today it prompted me to finally get my Note3 unlocked to increase its future resale value. With my past phones, I was able to use hacks to unlock it before selling, but afaik there are no unlock hacks for the Note3 yet, and the idea of paying money for 3rd-party unlock codes seems stupid, which leaves the last option: Calling your carrier up and requesting the unlock code.
Instead of calling for the unlock code, I decided to see if I could just get it via their live webchat thingy instead, and surprisesurprise, it worked. After about 5 minutes of chat instead of a ~10+ minute call with someone with a incomprehensible accent, my request was in and I should have the code in 24hours. Yay.
Two relevant links:
T-Mobile's short support document on unlocking the T900 Note3
The Live Chat link is on the bottom-right of the tmob Contact page (only when you're logged in)
Here's the chatlog for anyone interested in the process. The important bits are in bold (and my IMEI# and other personal info is removed, obviously ):
T-Mobile: We have received your information and will connect you with a T-Mobile Chat Specialist soon.
Majanconcesa N: Hi! I'll be glad to take care of you today!
Majanconcesa N: I understand that you wanna unlock your device, Jason. I can absolutely file the request today. No worries at all! Let's get that covered. Allow me to pull up your account real quick to make sure that I won't miss a thing for you today and to make sure the device is eligible.
You: Thanks. I've had my Note 3 since day1 in October so I should be eligible.
Majanconcesa N: You're welcome! Thanks for letting me know.
Majanconcesa N: May I have the 4 digit pin on your account, please?
You: FWIW I'm not planning on leaving T-Mobile with the unlock code (nothing beats the $30/mo prepaid plan) -- I just want to have my device unlocked for the increased resale value down the road.
You: Sure -- my PIN is: ****
Majanconcesa N: Absolutely! I respect that, Jason. I trust you and my goal is to resolve your concern at the end of this chat with both of us smiling. I am more than happy to review your account and device so I can give you accurate information about the unlock procedure.
Majanconcesa N: Thanks for the pin!
Majanconcesa N: I am glad to inform you that your t-mobile samsung note 3 meets the requirements, your account is active and current, there was usages on the device and the account has more than $100 refill. Let me just provide you all the advsiments before we submit the unlock request.
You: Good to know
Majanconcesa N: Perfect!
Majanconcesa N: The T-Mobile SIM Unlock Team will handle this request once I've filed it. It can take up to 14 days to receive the information from a manufacturer. SIM unlock codes are not always available for every device, but T-Mobile contacts the manufacturer if necessary to obtain the information. If the SIM Unlock Team and the manufacturer’s database cannot provide an unlock code, the device may need to be exchanged or upgraded in order to receive an unlock code. The T-Mobile SIM Unlock Team will e-mail you when the request is completed, denied, or delayed.
If we are able to complete your request, the SIM Unlock Team will e-mail you the SIM unlock code and instructions for unlocking the device to the e-mail address you have provided. In the event the e-mail is deleted, corrupted or lost, or if you have any difficulty following the instructions in the e-mail, we have a copy sent to the memos on your account. As such, they will remain available so that we we can assist you further.
Please be aware that your e-mail service may block the e-mail. To prevent the e-mail from being blocked, please be sure to allow e-mails from:
E-mail: [email protected]
First name: ARSystem
Last name: Notify
You can also find more information on a SIM unlock code by going to http://support.t-mobile.com/doc/tm51885.xml or by searching for "SIM unlock" or "unlock" on www.t-mobile.com.
Majanconcesa N: I am sorry if that is kinda long, I just wanna make sure that I will be able to give you all the info yu need to know.
Majanconcesa N: May I have your phone's IMEI, please? You can find out the 15-digit IMEI to the phone by dialing *#06# on the phone, or checking under the battery.
You: Understand. IMEI# is: XXXXXXXXXXXXXXX
Majanconcesa N: Excellent!
Majanconcesa N: Can I also get a callback number (if you want to use the mobile number, that's fine) and an e-mail address, please? This allows T-Mobile to e-mail your unlock code to you and contact you in case we need additional information to process your request.
You: 646-XXX-XXXX OR [email protected]
Majanconcesa N: Fantastic!
You: Up to 2 weeks in a worst case scenario?
You: This was easy. Thought I'd have to call in.
You: (I know you can buy codes on ebay and from other sketchy places with a few hours turnaround, but this free)
Majanconcesa N: Oh no, that will be 24 hours only. That will be 2 weeks if the device imei unlock code is not available but rest assured 100% that yours is on our database. That I promise! Allow me to submit it real quick.
Majanconcesa N: And yes, this is for free!
You: Ah, I see. Thanks a bunch.
Majanconcesa N: You're very much welcome! And thanks too for your patience!
Majanconcesa N: Here it is. Unlock Request #7034073 has been submitted for processing. The request will be processed within 24 hours. Please be advised if the unlock code is unavailable in our database it can take up to 14 days to receive a response from the manufacturer. You will be notified once your form has been processed within 24 hours.
Majanconcesa N: Did I miss anything for you today? Please do not hesitate to let me know if you still have concern, I'll be glad to assist you!
You: I think you covered it. Glad you could handle this for me online (VS call-in), so color me impressed.
Majanconcesa N: You're welcome! We absolutely wanna make things more easier for you! You've been amazing! I'm glad I was able to assist you, my name is MajanconcesaN. We greatly appreciate your business! You have a good one and take care!
You: You too. Bye.
The agent has exited the chat. Thank you for chatting with us today.
Click to expand...
Click to collapse
HTH.
UPDATE: About 18 hours later, I did indeed get my unlock code via email. (But now I can't seem to find my old AT&T SIM in order to use it. Hah! Gotta borrow one)
T-Mobile Sim Unlock Request
Sim Unlock Reference: 7034073
IMEI: XXXXXXXXXXXXXXX
Unlock Code: 12345678
Thank you for taking the time to contact T-Mobile. Below you will see the Instructions for unlocking your Samsung device. Please be advised a non T-Mobile SIM card MUST be used to unlock this device.
1. Insert a NON T-Mobile SIM & turn Device on
2. The Device will automatically prompt you to enter code into an empty field.
3. Click/Tap in the empty field above the "Unlock & Dismiss" options (this will display a key pad on the screen).
4. Using the key pad input the Unlock Code provided by T-Mobile.
5. Press the Back button to remove the keyboard from screen.
6. Click/Tap the "Unlock" option; handset should display "Network Unlock Successful".
Please note that if you are unlocking a flip device please use steps 1, 2, 4 and 6.
Thank You,
Customer Service
T-Mobile USA, Inc.
Click to expand...
Click to collapse
Nice! That should make a lot of people very happy.
Also, in case anyone in the EU is wondering 'What about us?", the EU completely forbid SIMlocking itself a few years ago.
unlock fail
UPDATE 2: Finally found my old AT&T microSIM, and was prompted to enter the unlock code upon bootup, but it FAILED. Every unlock attempt resulted in a "SIM Network unlock request unsuccessful" error message. BahHumBug.
I even triple-checked that my unlock code, IMEI, and other info was correct, and it was, so I'm unsure why it's failing. Either T-Mobile screwed up, or, the fact that I'm rooted and running CyanogenMod (with KNOX tripped) instead of TouchWiz is the variable to blame. I'll have to restore TouchWiz at some point to verify (unless someone else can chime in here?)
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ShadowLea said:
Nice! That should make a lot of people very happy.
Also, in case anyone in the EU is wondering 'What about us?", the EU completely forbid SIMlocking itself a few years ago.
Click to expand...
Click to collapse
Where? Not in UE for sure.....
Sent from my SM-N9005 using Tapatalk
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Hello, XDA forum members.
I am currently the owner of a POCO X3 Pro 6/128 (M2102J20SG) smartphone. In the future, my plans include unlocking the bootloader and installing a root rights manager. Before I start experimenting with a smartphone, I would like to know specific answers to my technical questions related to unlocking the bootloader itself, as well as what are authorized accounts and the Test Point method. Please answer the questions point by point.
1. What is an authorized Mi account? How do Xiaomi equipment repair services (including smartphones) get it? Do only official Xiaomi service centers receive such accounts, or do unofficial service centers also have such an opportunity?
2. Is it true that in the latest models of Xiaomi smartphones and the Poco sub-brand, an authorized account is required to unlock the bootloader using the Test Point (EDL) method?
3. Imagine the situation that I have already done some experiments on a smartphone. Let's say that I, in some abstract way, flashed the wrong firmware through the MiFlash Tool program, and flashed it in the "clean all and lock" mode. The smartphone has stopped starting, or is in a state of cyclic reboot, or does not respond to any physical actions. In this case, I believe that the only way to return from this state will first be unlocking the bootloader through the Test Point method, and then flashing the correct firmware for this device. I'm interested in the Test Point method. Can I, as an ordinary user, get access to a one-time authorized Mi account, or get the same opportunity on my personal Mi account in order to be entitled to one bootloader unlock at home without taking the smartphone to a service center? I have kept the complete set of the smartphone along with the purchase receipt, which I can provide as evidence of the actual ownership of the smartphone.
I am not a native English speaker, so this text has been partially translated, sorry for any misunderstandings. Any help is appreciated.