How To get an unlock code in 24 hours via T-Mobile Live Chat - Galaxy Note 3 General

So with the cellphone unlocking bill being in the news today it prompted me to finally get my Note3 unlocked to increase its future resale value. With my past phones, I was able to use hacks to unlock it before selling, but afaik there are no unlock hacks for the Note3 yet, and the idea of paying money for 3rd-party unlock codes seems stupid, which leaves the last option: Calling your carrier up and requesting the unlock code.
Instead of calling for the unlock code, I decided to see if I could just get it via their live webchat thingy instead, and surprisesurprise, it worked. After about 5 minutes of chat instead of a ~10+ minute call with someone with a incomprehensible accent, my request was in and I should have the code in 24hours. Yay.
Two relevant links:
T-Mobile's short support document on unlocking the T900 Note3
The Live Chat link is on the bottom-right of the tmob Contact page (only when you're logged in)
Here's the chatlog for anyone interested in the process. The important bits are in bold (and my IMEI# and other personal info is removed, obviously ):
T-Mobile: We have received your information and will connect you with a T-Mobile Chat Specialist soon.
Majanconcesa N: Hi! I'll be glad to take care of you today!
Majanconcesa N: I understand that you wanna unlock your device, Jason. I can absolutely file the request today. No worries at all! Let's get that covered. Allow me to pull up your account real quick to make sure that I won't miss a thing for you today and to make sure the device is eligible.
You: Thanks. I've had my Note 3 since day1 in October so I should be eligible.
Majanconcesa N: You're welcome! Thanks for letting me know.
Majanconcesa N: May I have the 4 digit pin on your account, please?
You: FWIW I'm not planning on leaving T-Mobile with the unlock code (nothing beats the $30/mo prepaid plan) -- I just want to have my device unlocked for the increased resale value down the road.
You: Sure -- my PIN is: ****
Majanconcesa N: Absolutely! I respect that, Jason. I trust you and my goal is to resolve your concern at the end of this chat with both of us smiling. I am more than happy to review your account and device so I can give you accurate information about the unlock procedure.
Majanconcesa N: Thanks for the pin!
Majanconcesa N: I am glad to inform you that your t-mobile samsung note 3 meets the requirements, your account is active and current, there was usages on the device and the account has more than $100 refill. Let me just provide you all the advsiments before we submit the unlock request.
You: Good to know
Majanconcesa N: Perfect!
Majanconcesa N: The T-Mobile SIM Unlock Team will handle this request once I've filed it. It can take up to 14 days to receive the information from a manufacturer. SIM unlock codes are not always available for every device, but T-Mobile contacts the manufacturer if necessary to obtain the information. If the SIM Unlock Team and the manufacturer’s database cannot provide an unlock code, the device may need to be exchanged or upgraded in order to receive an unlock code. The T-Mobile SIM Unlock Team will e-mail you when the request is completed, denied, or delayed.
If we are able to complete your request, the SIM Unlock Team will e-mail you the SIM unlock code and instructions for unlocking the device to the e-mail address you have provided. In the event the e-mail is deleted, corrupted or lost, or if you have any difficulty following the instructions in the e-mail, we have a copy sent to the memos on your account. As such, they will remain available so that we we can assist you further.
Please be aware that your e-mail service may block the e-mail. To prevent the e-mail from being blocked, please be sure to allow e-mails from:
E-mail: [email protected]
First name: ARSystem
Last name: Notify
You can also find more information on a SIM unlock code by going to http://support.t-mobile.com/doc/tm51885.xml or by searching for "SIM unlock" or "unlock" on www.t-mobile.com.
Majanconcesa N: I am sorry if that is kinda long, I just wanna make sure that I will be able to give you all the info yu need to know.
Majanconcesa N: May I have your phone's IMEI, please? You can find out the 15-digit IMEI to the phone by dialing *#06# on the phone, or checking under the battery.
You: Understand. IMEI# is: XXXXXXXXXXXXXXX
Majanconcesa N: Excellent!
Majanconcesa N: Can I also get a callback number (if you want to use the mobile number, that's fine) and an e-mail address, please? This allows T-Mobile to e-mail your unlock code to you and contact you in case we need additional information to process your request.
You: 646-XXX-XXXX OR [email protected]
Majanconcesa N: Fantastic!
You: Up to 2 weeks in a worst case scenario?
You: This was easy. Thought I'd have to call in.
You: (I know you can buy codes on ebay and from other sketchy places with a few hours turnaround, but this free)
Majanconcesa N: Oh no, that will be 24 hours only. That will be 2 weeks if the device imei unlock code is not available but rest assured 100% that yours is on our database. That I promise! Allow me to submit it real quick.
Majanconcesa N: And yes, this is for free!
You: Ah, I see. Thanks a bunch.
Majanconcesa N: You're very much welcome! And thanks too for your patience!
Majanconcesa N: Here it is. Unlock Request #7034073 has been submitted for processing. The request will be processed within 24 hours. Please be advised if the unlock code is unavailable in our database it can take up to 14 days to receive a response from the manufacturer. You will be notified once your form has been processed within 24 hours.
Majanconcesa N: Did I miss anything for you today? Please do not hesitate to let me know if you still have concern, I'll be glad to assist you!
You: I think you covered it. Glad you could handle this for me online (VS call-in), so color me impressed.
Majanconcesa N: You're welcome! We absolutely wanna make things more easier for you! You've been amazing! I'm glad I was able to assist you, my name is MajanconcesaN. We greatly appreciate your business! You have a good one and take care!
You: You too. Bye.
The agent has exited the chat. Thank you for chatting with us today.
Click to expand...
Click to collapse
HTH.

UPDATE: About 18 hours later, I did indeed get my unlock code via email. (But now I can't seem to find my old AT&T SIM in order to use it. Hah! Gotta borrow one)
T-Mobile Sim Unlock Request
Sim Unlock Reference: 7034073
IMEI: XXXXXXXXXXXXXXX
Unlock Code: 12345678
Thank you for taking the time to contact T-Mobile. Below you will see the Instructions for unlocking your Samsung device. Please be advised a non T-Mobile SIM card MUST be used to unlock this device.
1. Insert a NON T-Mobile SIM & turn Device on
2. The Device will automatically prompt you to enter code into an empty field.
3. Click/Tap in the empty field above the "Unlock & Dismiss" options (this will display a key pad on the screen).
4. Using the key pad input the Unlock Code provided by T-Mobile.
5. Press the Back button to remove the keyboard from screen.
6. Click/Tap the "Unlock" option; handset should display "Network Unlock Successful".
Please note that if you are unlocking a flip device please use steps 1, 2, 4 and 6.
Thank You,
Customer Service
T-Mobile USA, Inc.
Click to expand...
Click to collapse

Nice! That should make a lot of people very happy.
Also, in case anyone in the EU is wondering 'What about us?", the EU completely forbid SIMlocking itself a few years ago.

unlock fail
UPDATE 2: Finally found my old AT&T microSIM, and was prompted to enter the unlock code upon bootup, but it FAILED. Every unlock attempt resulted in a "SIM Network unlock request unsuccessful" error message. BahHumBug.
I even triple-checked that my unlock code, IMEI, and other info was correct, and it was, so I'm unsure why it's failing. Either T-Mobile screwed up, or, the fact that I'm rooted and running CyanogenMod (with KNOX tripped) instead of TouchWiz is the variable to blame. I'll have to restore TouchWiz at some point to verify (unless someone else can chime in here?)
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

ShadowLea said:
Nice! That should make a lot of people very happy.
Also, in case anyone in the EU is wondering 'What about us?", the EU completely forbid SIMlocking itself a few years ago.
Click to expand...
Click to collapse
Where? Not in UE for sure.....
Sent from my SM-N9005 using Tapatalk

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It's perfectly legal to unlock your cell phone anywhere in the world, excepting China, Israel and another asian country.

You can also go for unlocking app for mobile. and there are many app available for generating unlock code. t mobile also have its own unlocking app. search on google app. Normally samsung mobile have 8 digit code. You can also find code from your mobile os.

Related

Hard-SPL Unlocker: How do I PAY, AGAIN, so I am NEVER BLOCKED in future after PAYING?

I thank the programmers for their work on the Hard-SPL Unlocker and they deserve to be compensated for it.
But, these are the issues I have with the unlocker and the programmers themselves:
#1. I already PAID for license for my PERSONAL use for ONLY my PERSONAL TP2.
#2. I'm still being blocked from running the unlocker
#3. My service "ticket" with PROOF OF MY PAYMENT filed on the programmer’s ticket system, private messages, and e-mails are all being completely ignored since 3/29/2010
Sooo,
What are ALL the details on the process that I have to undertake to PAY them AGAIN to get a version of the unlocker that will allow me to unlock my PERSONAL TP2 for my PERSONAL use that can NEVER be blocked again ???
Thank you for any help that can be provided.
Here is a copy of the license information they post on their site.
I have highlighted/underlined every issue that is NOT being honored:
Licensing information:
it's like with previous Hard-SPL unlockers - every user gets one free use of the Hard-SPL,
further use is subject to paying 3GBP per each device.
however, if you are a private user, you can have other uses free on request if needed, such as using it on a replacement device.
the license is valid forever and all this works as transparently as possible, so for normal users nothing is noticeable; while businesses who need to unlock more devices than that, can use the link inside the program to send payment or contact cmonex or Olipro if you want to discuss bulk unlocking.
contact info is: via support link
Again, I thank the programmers for their work and they deserve to be compensated for it.
You guys have done great work.
You've earned my money.
But, my money deserves service and a response.
Please get me working and provide a solution so this doesn't happen again.
Thank you.
I'd like to make a public request to change the system currently in place.
In exchange for our payments, can we get a downloadable program that works without future issues ????
This way, we don't have to rely on the programmers to maintain their website and communication.
They are many reports that the programmners are not maintaining either, and that's fine......
as long as those that paid can get access now to a downloadable solution that will work independtly without web access with no future issues.
I bought the SIM unlocker last year when it was released. I had it on my laptop and some how I managed to screw up my hard drive. I put in a ticket because I wanted to re down load the program in case I ever need to relock my phone to have it serviced. I received 1 reply asking for my IMIE, that was like back in dec/jan. I'm glad that my phone has not bit the dust but I'm still up set at the unloker team's under handed business practices.
i wait two weeks for them answer in my ticked --silence.
pay yes --support no.
it sounds like you guys have to re-submit your problems, olipro said the system was down and they had to start over http://forum.xda-developers.com/showpost.php?p=6571077&postcount=153.
I think olipro will get it worked out. I also tried to redownload the unlocker but unfortunately once you download for the first time you can no longer download yours again. I suggest that maybe olipro keep that link active for max 3 downloads. He has done great work though.

[Q] Problems unlocking bootloader

Hi,
I am new to android and this forum so first of all, hi and thanks for all the insight shared on this platform.
My problem:
I have tried to unlock the bootloader of my new HTC One S as described on htcdev.[com]. In Step 9 I was requested to submit the identifier token which I did. There was a message on the website stating that I had received an e-mail with the further instructions and some code to unlock the bootloader. However, I never received any e-mail from HTC. I called up HTC but got stuck in some .... hotline discussion answering questions which were quite obviously made up for users with technical (warranty) issues.
Any suggestion how to proceed without the e-mail or how to get the instruction an required code form HTC? Does the e-mail usually take more then a day? It appears to be an automatic reply so I was expecting an e-mail right away.
Many thanks
pbtraveller
Submit the info again... check your spam folder

Solution: reveal / show unknown / withheld caller's phone number

Please read all of the following -
I have set-up a service that will reveal the phone number of any prank caller / someone who withholds their phone number.
It does cost me to do this so obviously I can't reveal how it works (against the community posting rules here)
I am and this service is UK based and perfectly legal (obviously!)
At the moment, a google search will reveal that nobody else can do this anywhere.....
WHAT I AM LOOKING FOR...
I am looking for 5-10 volunteers to test the service and give feedback - Ideally regular contributors/members who have been on this site for a while
Please note that I won't be able to reply to everyone!
It won't cost you anything other than maybe 1 inclusive minute!
HOW THE TEST WILL WORK...
You must be UK based
You simply use any phone to ring a unique UK based number that I will give you - making sure you withhold your number. I will contact you with the actual number you called from.
This is classed as a standard UK based mobile number and will only come out of your free minutes. If you have any doubts, it's simple - move on, I'm not here to con anyone, and I know that I am a new user etc... but follow your instincts - if in doubt...move on!
IF YOU WANT TO VOLUNTEER...
Send me a private message, a quick note about who you are and to confirm that you are UK based! I will forward you the details you need. At the moment, the service takes a number of hours to work - eventually this will be instant. I won't be able to respond to everyone!
WHY AM I POSTING HERE...
Because I was sick of nobody being able to tell me who was pranking me with a private / withheld number - in the end I had to change my phone number. I scoured the web - and there wasn't a solution - so I created one.
Like I said, the testing part is free - and I can't reveal how it works because it does cost me to reveal a withheld / private number and rules here prevent me from charging people for a service
SO...
If you meet the criteria above, and want to test the service and provide some feedback in this thread, please contact me.
Otherwise, I welcome any other constructive comments and I will attempt to respond! - don't ask me how it works - read above to see why!
hi how can I get this so I know who is calling me with held. interested in knowing
Ho how can u assist you to know who is calling with eld
iby482 said:
Please read all of the following -
I have set-up a service that will reveal the phone number of any prank caller / someone who withholds their phone number.
It does cost me to do this so obviously I can't reveal how it works (against the community posting rules here)
I am and this service is UK based and perfectly legal (obviously!)
At the moment, a google search will reveal that nobody else can do this anywhere.....
WHAT I AM LOOKING FOR...
I am looking for 5-10 volunteers to test the service and give feedback - Ideally regular contributors/members who have been on this site for a while
Please note that I won't be able to reply to everyone!
It won't cost you anything other than maybe 1 inclusive minute!
HOW THE TEST WILL WORK...
You must be UK based
You simply use any phone to ring a unique UK based number that I will give you - making sure you withhold your number. I will contact you with the actual number you called from.
This is classed as a standard UK based mobile number and will only come out of your free minutes. If you have any doubts, it's simple - move on, I'm not here to con anyone, and I know that I am a new user etc... but follow your instincts - if in doubt...move on!
IF YOU WANT TO VOLUNTEER...
Send me a private message, a quick note about who you are and to confirm that you are UK based! I will forward you the details you need. At the moment, the service takes a number of hours to work - eventually this will be instant. I won't be able to respond to everyone!
WHY AM I POSTING HERE...
Because I was sick of nobody being able to tell me who was pranking me with a private / withheld number - in the end I had to change my phone number. I scoured the web - and there wasn't a solution - so I created one.
Like I said, the testing part is free - and I can't reveal how it works because it does cost me to reveal a withheld / private number and rules here prevent me from charging people for a service
SO...
If you meet the criteria above, and want to test the service and provide some feedback in this thread, please contact me.
Otherwise, I welcome any other constructive comments and I will attempt to respond! - don't ask me how it works - read above to see why!
Click to expand...
Click to collapse

[Q]how to get bl unlock code?

I tried to get code from huawei official website but unsuccessful because new policy need device login huawei cloud for 15 days to proceed. then I send email to huawei f. the code, they tell me the same things. i installed huawei cloud later login and wait for 15 days but result still same. how should I do?
here is huawei reply mail:
Hello Dear user:
Huawei Customer is pleasure to be at your service.
If you want to unlock your phone, you should meet these conditions as follow:
1、Please register your own Huawei ID on your phone other than any other third party.
2、Log in your Huawei ID for continuously 14 days on your phone which you need to unlock.
3、Each Huawei ID should not apply for the unlock code more than twice within six months.
You can log in http://emui.huawei.com/en/ to ask for unlock code When you enter the web page, please click 'Download' button, choose the 'Unlock Bootloader' to log in your Huawei ID, other than any other third party ID, then follow operations as the web page advices.
If you can not log in, please send the screenshoots of the erro message shows on the screen to us and we will help you to check your problems.
We also need you to know that once your phone is rooted, it can be out of the best working state and part of functions may not be able to work normally. In additon, the system is vulnerable to be invaded by viruses once your phone is permitted to unlock. What's more, for the lacking of fully tested, the third party software will not be compatible with your phone. Unlocking will bring unexpected negative impacts and if the device is not normal, and can not be restored, Huawei after-sales service office will not provide warranty service for your rooted phone, and you may bear the cost. So we strongly advice you to think it twice.
If you have any other problem, please send your feedback to us. We will always be at your service to help you to solve your problems. Thank you for your supporting to Huawei and you can add Huawei official Wechat ID: Huawei 400 to learn more.
Hard service 100+, out of service is just the basis, the excess satisfaction is our eternal pursuit!
HUAWEI Customer Service
btw, anyway to root mt7 tl10 android 5.1 b324 w/o unlock bootloader?
Have you logged in your device to cloud for more than 15 days already?? If so, what are your Product ID and IMEI #s?

New Gear Phone App Update Broke Emails?

I just got the new Gear S2 app update on my Note 5 today. The next email to come in via my exchange account on the watch showed:
Security Policy Restricts use of this account
If I tap on the email I see this:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Gmail comes thru just fine as a notification. I can delete as well with the updated gear version
My gmail works fine too, just the "Corporate Email" client messages show that.
hx4700 Killer said:
I just got the new Gear S2 app update on my Note 5 today. The next email to come in via my exchange account on the watch showed:
Security Policy Restricts use of this account
If I tap on the email I see this:
Click to expand...
Click to collapse
Also have Note 5 and updated to the new Gear app. I haven't seen the issue you are having, but I do experience the following: "Auto call forwarding" is missing from the app's settings and it doesn't work! Also when going to "About Gear" section, there is no Battery percentage indicator.
Charkatak said:
Also have Note 5 and updated to the new Gear app. I haven't seen the issue you are having, but I do experience the following: "Auto call forwarding" is missing from the app's settings and it doesn't work! Also when going to "About Gear" section, there is no Battery percentage indicator.
Click to expand...
Click to collapse
I have a battery indicator its just under the "Info" tab. The "refreshing" circle spins for a second then I see it.
hx4700 Killer said:
I have a battery indicator its just under the "Info" tab. The "refreshing" circle spins for a second then I see it.
Click to expand...
Click to collapse
I see that one too, but I think there should be another one under "about gear" because it shows some info battery saving tips. I am trying to make call forwarding work, but it just doesn't
Same issue here. Emailed Samsung from the play store. Encourage you to also. Nice new look, but poor execution.
Sent from my SM-G935V using Tapatalk
well....here's some news. Right from Samsung. sorry
Code:
Please wait for a Samsung Agent to respond.
All Samsung Agents are currently assisting others. Thanks for your patience. A Samsung Agent will be with you shortly.
You are now chatting with 'Mahesh S'. The reference number for this chat is 4331251605.
Mahesh S: Hi, thank you for reaching out to Samsung Technical Support. How may I assist you?
ME: hi mahesh, since samsung updated the gear manager app for my galaxy s7 edge, my galaxy gear s2 is unable to display emails.
Mahesh S: Hi ME.
Mahesh S: I understand your concern. Let me check what best I can do for you
Mahesh S: I've checked the information.
Mahesh S: Before we get started i need to gather some information to help you better. Shall we go ahead?
ME: ok
Mahesh S: Thank you.
Mahesh S: Just to confirm, are you able to receive the notification regarding the emails on gear S2?
ME: i do receive notifications. all of them work except my email
Mahesh S: Okay, thank you for the confirmation.
Mahesh S: ME, I would like to inform you that the feature to view the emails on the gear devices have been removed from the latest update.
ME: is that a permanent decision?
Mahesh S: ME, we are constantly improving and updating our operating systems, and with every improvement there is always a chance an older feature may be changed or removed.
Mahesh S: We value your input about your favorite features on our devices.
ME: this was a horrible move. its THE reason for the watch.
Mahesh S: While we cannot revert your device to an older operating system, we will pass along your suggestion for future updates.
ME: so youre saying this isnt a bug?
ME: its intentional
Mahesh S: ME, I understand your situation. We always appreciate customer feedback as it helps us improve and innovate.
Mahesh S: We have had many updates only because we want the best experience for our customers.
Mahesh S: I understand that you require this feature the most.
Mahesh S: The best I can do for you is inform my superiors about the request. I am hoping they make a update available for you which suits your needs.
Mahesh S: We take our customer's needs and make new and innovative apps and settings.
ME: so can you confirm its not being considered a bug? this was an intentional design?
Mahesh S: As far as we know, it was not out of any reported bugs. It was an updated design.
Mahesh S: You will be able to view the notifications however the emails will not be displayed on your watch.
Mahesh S: You can access your Samsung phone to check the emails after reading any notifications.
ME: but i pay for a monthly service so i dont need my phone with me
ME: im so confused!
Mahesh S: I am sorry for any confusion I caused. I will explain it in a better way.
Mahesh S: The update tells us that we can view notifications in the watch however to check the email in detail, we need to access the phone. As of now that is the last update we have heard.
ME: thats really sad. after having 2 recalled Note 7 phones, and now this with the watch, im sad to say, samsung is not what i used to think it was :'(
Mahesh S: I have also put forth this feedback to my supervisor for review.
Mahesh S: ME, I am sorry to hear that. I hope for a bright future with a valuable customer like you.
Mahesh S: Please rest assured that the information has been passed to the concerned supervisor.
Mahesh S: If it is possible, we will try to get the feature back in the future updates.
Mahesh S: Or maybe something better.
ME: please keep me updated. i have been a HUGE fan since the first galaxy phone in 2010. as my account shows, i am all samsung throughout my house and my business. even appliances. this is a harsh blow.
ME: i wish there was something there to help restore my confidence
Mahesh S: Our promise for a beneficial future.
ME: ok
Mahesh S: ME, I appreciate customers who give us feedback which we can use to improve. You are our core.
Mahesh S: I understand this update and the Note 7 recall left a different impression about the brand, however I assure you our people are working day and night for something better.
Mahesh S: Something that will revolutionarize the technology market. You will surely be a part of the revolution.
Mahesh S: We never forget any of our customers. You are our priority before anything else.
ME: thank you
ME: thanks for answering my questions
Mahesh S: It is my duty. Apologies for the inconvenience again. I will do my best to get this feedback passed to the developers for further improvement.
Mahesh S: May I help you with anything else?
ME: nothing else today. thank you
Mahesh S: Thank you for contacting Samsung Technical Support, we appreciate your business. If you ever need to contact us in the future, please save and reference this chat transcript ID 4331251605. Please provide us with your feedback, so we may serve you better by clicking on the blue “X” button to receive the transcript of your chat and fill out a brief survey. Have a great day!
Mahesh S: Have a nice day!!
Mahesh S: Take Care!!
Chat session has been terminated by the Samsung Agent.
Click to expand...
Click to collapse
Ha... what a load of %(*&@$#(*&% We value our customers? If they did they wouldn't be beta testing this crap on us :/ This would have been revealed immediately if they had taken the time to invest in a test base
Confirmed, I just tried via Chat too, slightly edited for brevity:
Please wait for a Samsung Agent to respond.
Chat InformationYou are now chatting with 'Niharika L'. The reference number for this chat is 4331275376.
Niharika L: Hi, thank you for reaching out to Samsung Technical Support. How may I assist you?
David: Hi Yes.
Niharika L: Hello David.
David: Yesterday my Note 5 notified me I needed to download the newest Gear S2 app for my phone to communicate with my watch
David: Immediately following this I noted that any emails that come through my corporate client on my note 5 do not show message content but gmail still does show message content.
David: How can this be corrected? Thanks.
David: Sorry I am referring to message content on the watch
Niharika L: I see that your referring to the Emails on the Gear S2, I will help you with this.
Niharika L: Could you give me a few minutes while I gather the information for you?
David: Yes, thanks
Niharika L: You're welcoem.
Niharika L: I appreciate your time and patience.
Niharika L: I have checked my resources for you.
Niharika L: Unfortunately, I see that for the new update the emails will not be read in Gear.
Niharika L: The stability and performance of the gear has been improved.
David: That is not entirely true though. Gmail email DOES show up as it did before
David: so a blanket statement that "emails will not be read..." is not accurate
Niharika L: David, I understand your concern, the new update has changed the emails.
Niharika L: Changed the emails features on the Gear.
David: I understand that you are reading from information passed down to you. I would appreciate you passing back up that this was a HUGE error and it needs to be corrected ASAP. The entire point of having the watch for me was to receive notifications. If I can't filter the message and decide when it is appropriate to take the phone out and look via the top of the message then why bother having it?
Workaround... I added my work exchange account to the gmail client and synced folders as I did before with the corporate client (I remembered getting a message that said something about the gmail client now speaks exchange a while ago). The phone shows the message content now. I guess google wants to read ALL my messages now :/
On the plus side I have had the gesture to turn on screen off for months because it killed my battery and they took my suggestion as their is now a setting to turn on the screen when you receive a new notification in the app.
Further, there is also a feature that says that I can show the message on my phone if I pick it up while the notification is displayed on the watch.
can we revert to the prior version?
I'm sure the apk is out there.
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Words cannot express how frustrated i am at this. The sole purpose I have this watch is to read my emails from work as they come in. I receive 100's of emails a day and this helps me save time. Wow.. .just wow
I didn't have enough fun in the last months screwing around with my Note 7's now I lose the functionality of the watch. Bravo Samsung, do you test anything?????
My words exactly
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Things seem to be fixed on the newest update to the gear manager app. Good move for Samsung
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