Craigslist Note 5-- Spengate victim - T-Mobile Samsung Galaxy Note5

Picked up a T-mo note 5 on CL. Looked great; all features I could think to test were good. IMEI# check out as good mostly., I just didn't think to test the spen detection in the holder. It's broke. Dumbass must have inserted the pen backwards and yanked it out
Anyways I picked up all the tools I need to safely open the note 5 and see what I can do with the broken sensor; figured I'd keep this thread updated with my progress on fixing.

kill_dano said:
Picked up a T-mo note 5 on CL. Looked great; all features I could think to test were good. IMEI# check out as good mostly., I just didn't think to test the spen detection in the holder. It's broke. Dumbass must have inserted the pen backwards and yanked it out
Anyways I picked up all the tools I need to safely open the note 5 and see what I can do with the broken sensor; figured I'd keep this thread updated with my progress on fixing.
Click to expand...
Click to collapse
take it to the store I hear they will fix it for you free of chaarge

playya said:
take it to the store I hear they will fix it for you free of chaarge
Click to expand...
Click to collapse
You think a t-mobile store will fix a Note 5 I got on Craigslist?

kill_dano said:
You think a t-mobile store will fix a Note 5 I got on Craigslist?
Click to expand...
Click to collapse
The phone just came out and no matter where you got it there is still a factory warranty of a year

playya said:
The phone just came out and no matter where you got it there is still a factory warranty of a year
Click to expand...
Click to collapse
Alright, I'll go to a store and see if they can fix first. Thanks.

Should I return to stock first? I'm on a custom rom.

kill_dano said:
Should I return to stock first? I'm on a custom rom.
Click to expand...
Click to collapse
I would. One less thing for them to deny you saying that you messed with your phone.

kill_dano said:
Alright, I'll go to a store and see if they can fix first. Thanks.
Click to expand...
Click to collapse
I wouldn't try a store, I would wait a week until tmo updates their system and sees that's the phone you hit and then call 611 and tell them the problem with NO mention of where you got the phone unless they ask and even then you can just say it was a present or something.
They don't like it when you don't buy phone off them and use Craigslist instead.

Like ThC23 recommended, I called 611 and they asked me when I bought the device, and I just said "IDK it was a gift." they asked me when the problem started and I said "IDK, it just never worked"
Tmo connected me to Samsung and they gave me an RMA number. I'm sending them my note 5.
Thanks for all your help guys. It's kinda a pitty though, I was looking fwd to taking it apart a bit lol.
Glad I didn't put my Note 4 on sale just yet. Looks like I'll be using it again for a few days.

So samsung didn't do anything to fix it, and they are just mailing it back to me. Looks like the A-hole who sold it to me lied (surprise surprise) the IMEI number has been changed, so samsung won't replace it.
So I'll be going back with my original plan of trying to fix it myself. I wish I could find that broken plastic lever that must have broken, online. but who knows. Maybe it's not working for another reason. There is at least one video where the guy takes Note 5 apart and shows us where it broke, but it just happens to work when he puts it back together, even though he didn't rly do anything to it besides remove the broken of bit off plastic that was preventing the sensor from moving.

As sad as this is, it just reminds us that buying off CL is not always a good idea. I feel for you. ?
Sent from my SM-N920T using Tapatalk

It's crazy what people will do to get over on someone.

alhadee12 said:
It's crazy what people will do to get over on someone.
Click to expand...
Click to collapse
My friend bought an S6 for $500 on CL. Seller reported it as stolen, IMEI was blacklisted. She had to pay $70 for a new IMEI.
Sent from my SM-N920T using Tapatalk

I used to sell on Craigslist, but I wouldn't do anything unless it was in place that had a police substation.
Sent from my Nexus 6P using Tapatalk
---------- Post added at 11:57 PM ---------- Previous post was at 11:55 PM ----------
darkjedi said:
My friend bought an S6 for $500 on CL. Seller reported it as stolen, IMEI was blacklisted. She had to pay $70 for a new IMEI.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
alhadee12 said:
I used to sell on Craigslist, but I wouldn't do anything unless it was in place that had a police substation.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Sent from my Nexus 6P using Tapatalk

Yea you can't take that to a T-mobile store ...you may have to contact Samsung. ..they won't entertain a phone not purchased at a store or online through T-mobile

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It's about that time. wish me luck

kill_dano said:
Click to expand...
Click to collapse
Any progress buddy ?

yeah it's still taken apart cause my soldering iron is not meant for these tiny tiny components, but I have not given up. I actually got the spen detection working for a few minutes and it quit working, so I'm on the right track I just need to get better at the soldering. maybe I should stop by radio shack.
as for that plug I broke, i don't know what it does. I did a half assed soldering job and I got the note 5 back together to see what is not working and all I see is the lights on the front buttons don't light up. If that's all that that blue cable does I might not care...
does anyone know what this blue cable does?
https://d3nevzfk7ii3be.cloudfront.net/igi/wMyYTEoFThUUNkHD.huge
it's on the bottom right of the image
Update: Spen detection sensor fixed!! hopefully it stays fixed this time.
Now I want to get that blue cable figured out. I suppose I could just quit and not have my front buttons light up. not much of a loss there.
--looks like its the gps cable.
-- no def not the GPS cable. GPS works fine.
-- finger print sensor gives an error. I bet it's just power going to the front buttons. weird thing is the lights on the buttons flickers with a vibration once when the phone boots up/.

Related

Flexi Rubber Clear case by AccessoryOne 99Cents

I don't work for them...I got mine in the mail today and IMO for 99cents i am past impressed. So I did a video to show you guys.
http://youtu.be/Dog_DpsR7uk
I don't like the power button issue as I can NOT even wake my phone..so it becomes useless.
Dude, I need the text notification ASAP.
Also, I got two of these for me and my wife and had the same issue. I ended up just cutting the area out.
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I did mine too...lol. I figured for 99 cents why complain about it? Feel me?
Scissors wouldn't cut it..had to use a steak knife..how'd u get you cuts to be so damn clean?
Really glad you did a review cause i bought one 3 days ago! Still waiting for mine from USPS. Thanks!
xamadeix said:
Really glad you did a review cause i bought one 3 days ago! Still waiting for mine from USPS. Thanks!
Click to expand...
Click to collapse
You're going to have to cut that power button out though..So be prepared to do that.
Elvis_Freshly said:
I did mine too...lol. I figured for 99 cents why complain about it? Feel me?
Scissors wouldn't cut it..had to use a steak knife..how'd u get you cuts to be so damn clean?
Click to expand...
Click to collapse
A damn razor blade and nerves of steel. Took about ten minutes to do mines, but about 2 minutes to do my wife's. I was a damn pro by the time I got to her's.
Don't forget about me with the text ringtone.
Shay D. Life said:
A damn razor blade and nerves of steel. Took about ten minutes to do mines, but about 2 minutes to do my wife's. I was a damn pro by the time I got to her's.
Don't forget about me with the text ringtone.
Click to expand...
Click to collapse
Oh...Hold on...I can get it to you. What's your email. PM it to me. I'll email it right now.
Elvis_Freshly said:
Oh...Hold on...I can get it to you. What's your email. PM it to me. I'll email it right now.
Click to expand...
Click to collapse
I tried to PM you like three times. Is you profile setup to accept PMs from members?
Shay D. Life said:
I tried to PM you like three times. Is you profile setup to accept PMs from members?
Click to expand...
Click to collapse
I got it..all 3 of them actually lol....I just sent it bro. check your email
Ha. Alright. I'll make sure to either get a sharp knife or razorblade
I went for one of these and it's not bad... but I use my phone 95% of the time nekked
Just search on ebay for htc sensation cover and you will find it for like 2$ shipped.
pr0x2 said:
I went for one of these and it's not bad... but I use my phone 95% of the time nekked
Just search on ebay for htc sensation cover and you will find it for like 2$ shipped.
Click to expand...
Click to collapse
OMFG I am ordering this right now...THANKS!!!
I got this one from Amazon, and it looks exactly the same except it had a cutout for the power button. Works perfectly, and I can't complain!
gururise said:
I got this one from Amazon, and it looks exactly the same except it had a cutout for the power button. Works perfectly, and I can't complain!
Click to expand...
Click to collapse
That's the same one I ordered. Same place, same seller. That sucks.
But to the other guy above..That stuff off Ebay is from Hong Kong. No way am I waiting a month for an order. lol
Looks nice, but I'm gonna wait to see what Trident has to offer before getting one of these.
I got it from uk and it took 4 days to come here. There are also USA sellers on eBay not just from hongkong.
Sent from my HTC Sensation Z710e using XDA App
pr0x2 said:
I got it from uk and it took 4 days to come here. There are also USA sellers on eBay not just from hongkong.
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
There aren't honestly..They say they are but as soon as I purchase from them they say [email protected] for example..they lie to make people order because most Americans won't order from Hong Kong and wait 2 weeks for an order.
UPDATE::: This case gave me the screen of death" issue..now my touch screen is acting crazy..I swear this sucks.
is the rubber the sort that pocket lint sticks to?
alexkit14 said:
is the rubber the sort that pocket lint sticks to?
Click to expand...
Click to collapse
Nothing sticks to the cases that the OP is speaking of. I'm damn satisfied with it. This is the first time I paid so little for a case and have been satisfied with it.
Shay D. Life said:
Nothing sticks to the cases that the OP is speaking of. I'm damn satisfied with it. This is the first time I paid so little for a case and have been satisfied with it.
Click to expand...
Click to collapse
Since I been using this my screen has started going nuts. Doesn't read touch at times when trying to unlock the screen. New one should be here today. Says it's out for delivery..but u know T-Mo uses "Next Day-Super Saver" so that means you wont get it until 4:30pm which is the end of day for deliveries..smh

Board bent

I broke my N5 and the screen was shattered.
I read on the Google forums that if you send it to LG they will fix it (for a fee).
I sent it in.
LG sent it back without calling me as they said they would.
The placed a written note in the package stating that the board is bent.
The phone turns on and boots, but the screen is cracked and the touch capabilities do not work.
Any advice? Should I try to fix it myself? Has anyone had a similar experience?
I'm kind of disappointed in LG's customer service. Especially, since the same week, my wife's micro USB jack in her Moto X wasn't charging all the time and they let her get a brand new phone.
detroitguy1 said:
since the same week, my wife's micro USB jack in her Moto X wasn't charging all the time and they let her get a brand new phone.
Click to expand...
Click to collapse
Warranty covers defect. Insurance covers accidents. Not the same thing
Sent from my Nexus 5 using Tapatalk
rootSU said:
Warranty covers defect. Insurance covers accidents. Not the same thing
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
He isn't using the warranty though. LG will fix phones that have broken screens if you pay for it.
OP: Moto service is usually really good. Try another repair shop near you, or just do it yourself. It isn't that difficult with youtube videos.
aooga said:
He isn't using the warranty though. LG will fix phones that have broken screens if you pay for it.
Click to expand...
Click to collapse
Im just saying its not comparable to his wife's warranty defect.
My cat was sick today and I was especially upset because my wife got a new dog
Sent from my Nexus 5 using Tapatalk
rootSU said:
Im just saying its not comparable to his wife's warranty defect.
My cat was sick today and I was especially upset because my wife got a new dog
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Oh okay. Well LG's service is still horrible.
I hope that last line is just an example.
rootSU said:
Im just saying its not comparable to his wife's warranty defect.
My cat was sick today and I was especially upset because my wife got a new dog
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yes, you are correct. They're different things. However, LG said they would call me about the phone l; they didn't. I was told they'd fix it; they didn't. I just received my phone back after having paid to so it to them. On the other hand, Motorola let my wife design a new wood Moto X without verifying the issue, sent her the new phone (before we sent them the old one), and paid for us to ship the old one back to them. Most Maybe I sold have clarified that more. It was the level of customer service. I will definitely think twice before buying another LG product (which sucks b/c they make cool phones). My experience with Motorola has been very positive:silly:, but I'll wait to see what happens with the Lenovo purchase.
detroitguy1 said:
Yes, you are correct. They're different things. However, LG said they would call me about the phone l; they didn't. I was told they'd fix it; they didn't. I just received my phone back after having paid to so it to them. On the other hand, Motorola let my wife design a new wood Moto X without verifying the issue, sent her the new phone (before we sent them the old one), and paid for us to ship the old one back to them. Most Maybe I sold have clarified that more. It was the level of customer service. I will definitely think twice before buying another LG product (which sucks b/c they make cool phones). My experience with Motorola has been very positive:silly:, but I'll wait to see what happens with the Lenovo purchase.
Click to expand...
Click to collapse
LG to me seems like a crap OEM just saying my personal experience with all their electronics have been bad our TV for example has a couple dead spots or sometimes stuck green pixels
and if you do a quick google search for Nexus mic issue you can see results for the LG Nexus 4 and the LG Nexus 5
Nothing else Google is sayin Bye bye to LG and moving on to MotoLenovo
markdapimp said:
LG to me seems like a crap OEM just saying my personal experience with all their electronics have been bad our TV for example has a couple dead spots or sometimes stuck green pixels
and if you do a quick google search for Nexus mic issue you can see results for the LG Nexus 4 and the LG Nexus 5
Nothing else Google is sayin Bye bye to LG and moving on to MotoLenovo
Click to expand...
Click to collapse
I wish they would move on, but they won't IMO. LG is the only one that can make the phones so cheap. Even though their service center is in the US, it's so bad that you should just hope that your phone doesn't have any problems. At least Google's service is excellent though.
rootSU said:
My cat was sick today and I was especially upset because my wife got a new dog
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Sorry to hear about your cat. Is it still under warranty?:silly:
How much did you pay LG to carry out a repair? - Did they do anything to the device except put a note in the box and return it?
A sent board may have prevented closig the device properly after a new screen was in pace or that one or more of the integrated circuits might have been damaged as well as the screen. They may have felt the cost to repair the screen and replace the board would cost as much as a new phone.
Plz tell me what sort of force will a drop do to bend the mobo? was it behind your back pocket? /facepalm
Result of back pocket+ tripping
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Presto LG G Flex
For all you know the tech at LG might have bent the board accidentally while trying to replace the screen. Just saying.
Sent from my Nexus 5 using XDA Premium 4 mobile app
detroitguy1 said:
Yes, you are correct. They're different things. However, LG said they would call me about the phone l; they didn't. I was told they'd fix it; they didn't. I just received my phone back after having paid to so it to them. On the other hand, Motorola let my wife design a new wood Moto X without verifying the issue, sent her the new phone (before we sent them the old one), and paid for us to ship the old one back to them. Most Maybe I sold have clarified that more. It was the level of customer service. I will definitely think twice before buying another LG product (which sucks b/c they make cool phones). My experience with Motorola has been very positive:silly:, but I'll wait to see what happens with the Lenovo purchase.
Click to expand...
Click to collapse
Ok gotcha.
Yeah they definitely should have quoted you for repair rather than return it untouched.
3rd party is your best bet now
Sent from my Nexus 5 using Tapatalk
I only paid shipping to get it there. No, they didn't do anything to the device other then ship it back with a note. The frustrating part was I called LG the day before I shipped it and they said they would call me to give me a repair quote and explain what was wrong with the phone. Instead, I received the phone back about a week and a half to two weeks later without being notified. When I called again, the customer service person was annoyed at my questioning about why it would be sent back without a call, at minimum, explaining what the damage was.
Sent from my SM-N900T using xda app-developers app
http://imgur.com/a/khinn
Here's a link to the phone. The board doesn't look bent to me.
same here i sent my phone for software issue
i never drop my phone, 99.9% new phone and LG said physical damaged, board bent unrepairable...wft..?
isnt that mean device is defected?? how do i bent board with out damage my phone??
LG's service is still horrible horrible

DESTROYED it yesterday :(

I officially just destroyed my phone yesterday. I was riding my motorcycle and forgot to take it from my pocket to my riding bag. When I got to the gym I noticed it wasn't in the bag and didn't know if I left it home but just FELT something was wrong. I used my nexus s (which is now an MP3 player for the gym) to remote install googles find me service. After a while it finally popped and said it was half way from the gym to my house. I rode back and found it. Someone actually picked it up and brought it into a deli.
Anyway the screen was shattered.... like SHATTERED.
This didnt bother me since the glass was already cracked and everything else seemd to work okay UNTIL I went to make a call.
When making a call and putting the phone up to my ear the screen goes black and it takes a LOT of playing around to come back. I get NO AUDIO when using in handset mode. Like no one hears me and I Cant hear them. I can use it fine in speaker mode oddly.
I took it apart and everything internally looks fine. No boards cracked the speaker looks fine, headphone jack fine. My guess is maybe when it fell the headphone jack and/or speaker maybe popped out of its socket and its confusing the handset when not on speaker.
ANYWAY
I can buy a new screen for 80$ on amazon. Do you guys think its worth it if Im not 100% sure thats the full issue. I could buy a speaker and headphone jack for like 4$ a piece which is nothing but then I was wondering if the light sensor got messed up (which I dont think so) and thats actually fully soldered to the board. I can solder but cant find that part so I think it would require buying a whole main board.
Im using my S4 WHICH I HATE for now and miss my Nexus . Like I feel naked without it, and honestly want to fix it because it was a gift from my girlfriend for x mas cause I wanted it so bad. I feel horrible because this is the FIRST phone Ive ever had something like this happen to. Lucky it had a good spigen case and aside the screen everything else looks new still.
What would you guys do?
If you bought it from Google Play, take advantage of Google's offer to replace/repair all cracked screens for free.
iPWNtehNOOB said:
If you bought it from Google Play, take advantage of Google's offer to replace/repair all cracked screens for free.
Click to expand...
Click to collapse
I did buy from play... WHAT?
tevil said:
I did buy from play... WHAT?
Click to expand...
Click to collapse
http://www.techtimes.com/articles/1...roken-nexus-5-for-free-heres-the-criteria.htm
iPWNtehNOOB said:
http://www.techtimes.com/articles/1...roken-nexus-5-for-free-heres-the-criteria.htm
Click to expand...
Click to collapse
I jumped up after your intial reply and they are sending me a new phone. Im putting this one back together and will be back to normal in a few days..... I LOVE YOU, I LOVE GOOGLE!
I owe you BOTH one official dry rub or your choice of lubricant to completion!
Im so happy right now, google is literally my favorite company for many reasons and this is just icing..... ICING!
Honestly man I cant thank you enough for that tip.
tevil said:
Im so happy right now, google is literally my favorite company.
Click to expand...
Click to collapse
Shame they only do it for US play customers
rootSU said:
Shame they only do it for US play customers
Click to expand...
Click to collapse
this is true. I wonder why? Think it was the biggest market of phone purchasers? they are an american based company though.
Should I unroot the phone if possible you think? Or do you REALLY think google will care?
tevil said:
Should I unroot the phone if possible you think? Or do you REALLY think google will care?
Click to expand...
Click to collapse
Google don't care. They even accept rooted phones as RMA for warranty. Only LG care, for non-play store purchases
tevil said:
Should I unroot the phone if possible you think? Or do you REALLY think google will care?
Click to expand...
Click to collapse
Google does not care if you rooted your device. Its a "hardware issue" (if you can call a shattered screen like that ) anyways so it wouldn't make a difference wether the device was rooted or not.
SERIOUSLY ALL OF YOU
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rootSU said:
Shame they only do it for US play customers
Click to expand...
Click to collapse
Hm, maybe they only have US models? (Or maybe too many US customers RMA'd for "loose power buttons" so they have too many "refurbished")
tevil said:
I jumped up after your intial reply and they are sending me a new phone. Im putting this one back together and will be back to normal in a few days..... I LOVE YOU, I LOVE GOOGLE!
I owe you BOTH one official dry rub or your choice of lubricant to completion!
Im so happy right now, google is literally my favorite company for many reasons and this is just icing..... ICING!
Honestly man I cant thank you enough for that tip.
Click to expand...
Click to collapse
This was hilarious lmfao. I'm glad you got it worked out though man.
tevil said:
I owe you BOTH one official dry rub or your choice of lubricant to completion!
Click to expand...
Click to collapse
You pretty much guaranteed yourself no help from now on.
Just cracked mine last week; I'm going to have to give google a call
Wakamatsu said:
You pretty much guaranteed yourself no help from now on.
Click to expand...
Click to collapse
Or on the other hand he made a bunch of new friends...
Sent from my Nexus 5 using Tapatalk
SilkyJohnson said:
Or on the other hand he made a bunch of new friends...
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
HA! lol
I have said FAR worse than that on here.
What scares me is when he shows up at my door
Lethargy said:
Hm, maybe they only have US models? (Or maybe too many US customers RMA'd for "loose power buttons" so they have too many "refurbished")
Click to expand...
Click to collapse
funny thing is I also JUST RMA'd for the loose power button right before then never sent it in. Being lazy and complacent finally paid off once cause they said if I had any other RMAs I might not have qualified cause tis case by case
double post

Initial impressions of Samsung Pay

So today I went ahead an opened a Bank of America account so I could try Samsung pay.
Initial setup: Initial setup is a pain, you have to call BoA after you open the account and answer 4 obscure questions from your "credit check".
Usage: I've used the card 3 times now. I've discovered you want to scan your finger print after the machine is waiting for the card. If you scan your fingerprint before the swipe card, you can actually crash the POS machine. So today I crashed a local gasstation POS.
If anyone has any questions, shoot away.
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Has anyone else experienced this or can emulate the results?
I have not experienced this. I got my account working yesterday but have had mixed results. It worked using NFC at McDonald's, but I haven't been able to get the MST to work, it failed at Starbucks and a local frozen yogurt place.
I feel like such an idiot when it doesn't work, with the cashier looking at me like "why are you putting your phone next to where I swipe a card?"
I've had mixed results so far. When it works, it works great! I have found that while it may work at some places, there are some lime 7-11 that it doesn't. I get declined at 7-11
Sent from my SM-N920T using XDA Free mobile app
I've been using samsung pay at different locations using the MST technology and it all work's just fine. When I say MST I mean places that's don't even have NFC terminals. So far loving Samsung Pay
I use it with the nfc off. Only mst everywhere. I find its has worked everywhere but one of the two 711s I've been to, and the Starbucks I frequent.
It seems when ever I use it where there is no nfc, the cashier is always sooo curious. Prolly deal with apple pay users everyday throwing a fit they don't have the technology yet.
I agree. Sooooo embarrassing when it doesn't work. I also try not to use it where the scanner is on the POS systems behind the counter(like starbucks).
Sent from my SM-N920T using XDA Free mobile app
Does samsung pay automatically turn on nfc when you scan your fingerprint? can you use it without having nfc turn on and just rely on MST?
Sent from my SM-N920T using Tapatalk
Mu5ic92 said:
Does samsung pay automatically turn on nfc when you scan your fingerprint? can you use it without having nfc turn on and just rely on MST?
Sent from my SM-N920T using Tapatalk
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Click to collapse
Yes, you can use it without NFC on, but only if you are using the MST type of transaction.
Has anyone that had Samsung Pay had to do an exchange and gotten Samsung Pay back on the new device?
I had to exchange my note 5 and I thought maybe because it was link to my account I would still have it but I don't.
I guess I have to go through the whole process again, but I don't even see the link live for new testers
ThC23 said:
Has anyone that had Samsung Pay had to do an exchange and gotten Samsung Pay back on the new device?
I had to exchange my note 5 and I thought maybe because it was link to my account I would still have it but I don't.
I guess I have to go through the whole process again, but I don't even see the link live for new testers
Click to expand...
Click to collapse
@TEKHD posted a link, take a look here.
http://forum.xda-developers.com/showpost.php?p=62838178&postcount=3
chipworkz said:
@TEKHD posted a link, take a look here.
http://forum.xda-developers.com/showpost.php?p=62838178&postcount=3
Click to expand...
Click to collapse
Thanks, that's a flashable zip, but I'm not rooted yet.
Ok people! (sorry for all caps just wanna get my message across).... For everyone having issues with it at like starbucks and 7-11....what i've found out that works for me is to run it as "credit"... Don't use it as debit.... I think it confuses the pos somehow? Give it a try!
ThC23 said:
Thanks, that's a flashable zip, but I'm not rooted yet.
Click to expand...
Click to collapse
Yes but the apk is inside the zip in the app\SasungPayStub folder. I haven't ran stock in a long time but I thought you can use a file explorer and sideload the apk can't you? You need to make sure that Unknown sources is turned on in your Lock screen and security settings.
tommason1968 said:
I've had mixed results so far. When it works, it works great! I have found that while it may work at some places, there are some lime 7-11 that it doesn't. I get declined at 7-11
Sent from my SM-N920T using XDA Free mobile app
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Click to collapse
I got declined at first at 711 but that was cause the person behind the register canceled payment when I put phone up cause he didn't know that SSP works with their old system. I told him it works and he set it to pay again and he was mind blown
ThC23 said:
Has anyone that had Samsung Pay had to do an exchange and gotten Samsung Pay back on the new device?
I had to exchange my note 5 and I thought maybe because it was link to my account I would still have it but I don't.
I guess I have to go through the whole process again, but I don't even see the link live for new testers
Click to expand...
Click to collapse
I contacted SP about this, and they told me they wouldn't be updating any IMEIs anymore because it was so close to the launch date. Sucks, but we just have to wait until Monday (12am PDT I'm told).
Sent from my SM-N920T using Tapatalk
darkjedi said:
I contacted SP about this, and they told me they wouldn't be updating any IMEIs anymore because it was so close to the launch date. Sucks, but we just have to wait until Monday (12am PDT I'm told).
Sent from my SM-N920T using Tapatalk
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Click to collapse
Yeah true, didn't realize it's supposed to launch in Monday. Guess I'll wait lol. That's probably what the new update is about, to be able to get Samsung Pay easier to the masses.
Thx for the heads up
what sucks is that even though when it was announced chase was suppose to be a partner i dont see any info anywhere that backs it up anymore. very limited in terms of what cards can be used.
Sent from my SM-N920T using Tapatalk
Does anyone know if I go back to stock am I able to use Samsung Pay? Or once your rooted Knox is tripped for good. Haven't used a Sammy phone in a while
Sorry, once you've tripped knox, you no longer can use Samsung Pay.
Sent from my SM-N920T using Tapatalk
This sucks official release still limited
Sent from my SM-N920T using Tapatalk

Motorola customer service sucks

I've had my moto x pure for a few weeks recently my moto stopped turning on from a faulty charger, Motorola said they would replace the phone with a $250 Charge and a $25 premium fee (I have the $50 insurance plan) so anyways my device is customized Motorola said they would send me a promo code so I can get a new phone in 24-48 hours and they have not its been over 48 hours and nothing. Every time I call moto they want to start the order over and take an hour of my time. Motorola needs to change there ways and take care of there customers.
Sent from my Nexus 5 using Tapatalk
hmm not good, my phone has dead pixels but i've been contemplating if it is worth the effort.
joshuadjohnson22 said:
hmm not good, my phone has dead pixels but i've been contemplating if it is worth the effort.
Click to expand...
Click to collapse
It might be a PIA to to do it, but there is no way I would keep the phone without an exchange.
Oaklands said:
It might be a PIA to to do it, but there is no way I would keep the phone without an exchange.
Click to expand...
Click to collapse
Yeah I will go through it eventually. The weird part is it only shows up with certain colors/animations. For example if I put it on a black screen I do not see it, but if I'm watching a video or any type (youtube, nexflix) you will see a large cluster of dead pixel toward the top. Or it shows up during animations but not when it is sitting at specific colors. Very interesting... Oh well. I'll go through the process but I will probably do the method where they ship the phone and do a temp charge until they get the old one. I'll probably wait until after marshmallow so I can get app backups
I just returned my Moto X and the lady took an hour and a half to get me an RMA number and email me a FedEx slip.
It's really sad that Motorola has gone down hill. They wanted $250 to replace my Nexus 6 screen and I laughed and said I'll just buy a new phone and now I'm right back where I left off.
Sent from my Nexus 5 using Tapatalk
I think their CS is great. My phone broke during delivery, probably ups fault and they replaced it free
Sent from my XT1575 using Tapatalk
Talk to motorola today they told me another week delay after telling me 2-5 days originally.
Andrew149 said:
I've had my moto x pure for a few weeks recently my moto stopped turning on from a faulty charger, Motorola said they would replace the phone with a $250 Charge and a $25 premium fee (I have the $50 insurance plan) so anyways my device is customized Motorola said they would send me a promo code so I can get a new phone in 24-48 hours and they have not its been over 48 hours and nothing. Every time I call moto they want to start the order over and take an hour of my time. Motorola needs to change there ways and take care of there customers.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I though $50 insurance gets you a new device after 50$ deductible or something like that...250$??? Wow
Sent from my SM-T800 using XDA Free mobile app
dboyrusky said:
I though $50 insurance gets you a new device after 50$ deductible or something like that...250$??? Wow
Sent from my SM-T800 using XDA Free mobile app
Click to expand...
Click to collapse
You would think Motorola would take care of there customers apparently not.
Sent from my Nexus 5 using Tapatalk
Were you bootloader unlocked? If so, maybe they are pulling an "out of warranty" fee
Andrew149 said:
You would think Motorola would take care of there customers apparently not.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
they have taken care of me really well when my first phone arrived broken with the screen cracked.
I bet you there is more to the OP's story than he/she is willing to admit
I have nothing but stellar experiences with moto
eyecon82 said:
they have taken care of me really well when my first phone arrived broken with the screen cracked.
I bet you there is more to the OP's story than he/she is willing to admit
I have nothing but stellar experiences with moto
Click to expand...
Click to collapse
There isn't any more. There is nothing to hide. Motorola told me the phone is delayed for shipping its been 9 days since I've paid moto for a new replacement.
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Looked at my rma status and nothing
Sent from my Nexus 5 using Tapatalk
Motorola sent me a pin code to order a new phone and the pin code said it was already taken.. im so pissed with motorola
Andrew149 said:
Motorola sent me a pin code to order a new phone and the pin code said it was already taken.. im so pissed with motorola
Click to expand...
Click to collapse
I'm in the same boat - I put my repair request in on 10/18 and so far every time I call I am told that a shipment will be arriving on Monday, and that the issue will be escalated to the warehouse. I was also told this morning that Motorola is no longer offering codes to order a new phone.
mrbrightside695 said:
I'm in the same boat - I put my repair request in on 10/18 and so far every time I call I am told that a shipment will be arriving on Monday, and that the issue will be escalated to the warehouse. I was also told this morning that Motorola is no longer offering codes to order a new phone.
Click to expand...
Click to collapse
My case was escalated last night to someone higher up last night about 8pm and the department that gives the codes out was closed, the lady said she would call me in the morning still waiting.
Sent from my Nexus 5 using Tapatalk
Andrew149 said:
My case was escalated last night to someone higher up last night about 8pm and the department that gives the codes out was closed, the lady said she would call me in the morning still waiting.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I hope you get the code - it'll give me some hope with my case. I called this morning but was only able to escalate to the 2nd level of support on the repair team (which is where I was told that the codes aren't being offered anymore); sounds like you were able to get farther than I did. I'm going to call again later this morning and try and get to a higher level and see if that makes any difference.
mrbrightside695 said:
I hope you get the code - it'll give me some hope with my case. I called this morning but was only able to escalate to the 2nd level of support on the repair team (which is where I was told that the codes aren't being offered anymore); sounds like you were able to get farther than I did. I'm going to call again later this morning and try and get to a higher level and see if that makes any difference.
Click to expand...
Click to collapse
Hopefully, im tired of calling them and wasting an hour on the phone getting no where.
Sent from my Nexus 5 using Tapatalk
still waiting for my replacement. I went with the $100 payment and they ship the phone couple days after they receive mine. They received my phone on Monday and said i could track it using there site but when i put my RMA # in it says no service order was found. Ive been with out my phone for about two weeks now

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