Hello, my friend used finger scanning as security screen lock for his note 5.
suddenly his note 5 resets without me touching it.
he was stuck at the gmail verification account knowing that he forgot the email he synced his phone on . (He used one of the suggestions given )
i tried to hard reset his phone as a guess to set it up again.
I read on internet and noticed that he has to wait 72 hours before trying.
the big issue is that after 72 hrs , he doesnt know his gmail so to login again .
Any help will be much appreciated
Thanks in advance friends
Hello,
We can't help him remember his Gmail or recover his account, if he wants to get back in his phone he can create a new gmail account in order to at least be able to use his phone.
Then he will have to contact Google support to initiate the process of recovering his original account, once he has verified everything and google gives him what he needs to get back in to his original account he can then use that to sign in to his phone with his original account and get all his stuff back that is backed up and associated with his account.
You can post your question in the forum linked below.
http://forum.xda-developers.com/android/help
The experts there can assist you further.
Remember to register an XDA account so you can post and reply in the forums. Good luck.
Related
I've got this problem and i'm not able to use my Mi4c since 2 days: i changed rom and when i've to add mi account it says that:
This device may be associated with existing Mi Account (124***603). Sign in to activate this device.
The problem is that that account is not mine, the id is different. Btw the password of the account is the same as mine but there's another problem, when i press activate it goes to a very bugged page called Verify your identity.
I tried everything from there: i cannot use my device right now, i can't access to that account from web because i don't know the mail or the number associated to it. I chatted with support but they didn't nothing cause they can't access to account infos.
What can I do? Thanks in advance
Hi,
My friend bought a brand new HTCOne A9 phone, he entered a gmail account which he uses on another htc phone after he synchronized the new phone he decided that he should use a different gmail account so he reset the phone and create a new gmail account and entered it but didnt the phone did not accept the new gmail account and instead it asks for the first email that he used and synchronized with in the begining. I have tried several email accounts and it didnt work the phone is stuck now as its shown in the picture and cant go further than that .......anyone knows what should i do????
my friend doesnt mind (unlocking rooting ...etc) his phone as long he gets it working
ps:- cant use adb or fastboot command cause the the USB Debugging is disabled
thanks in advance
quist80 said:
Hi,
My friend bought a brand new HTCOne A9 phone, he entered a gmail account which he uses on another htc phone after he synchronized the new phone he decided that he should use a different gmail account so he reset the phone and create a new gmail account and entered it but didnt the phone did not accept the new gmail account and instead it asks for the first email that he used and synchronized with in the begining. I have tried several email accounts and it didnt work the phone is stuck now as its shown in the picture and cant go further than that .......anyone knows what should i do????
my friend doesnt mind (unlocking rooting ...etc) his phone as long he gets it working
ps:- cant use adb or fastboot command cause the the USB Debugging is disabled
thanks in advance
Click to expand...
Click to collapse
That is the security feature. What if you are not the owner and you are trying to put your hands over others phone. May be you can try clicking help me finding my account option on the screen.
Hi,
Was just trying to update some tool and my Asus ZX551ML device went into bootloop.. So I just tried to flash the ROM again (taking backup of data on PC).
While ROM was flashing via ADB sideload..
While ROM was flashing I also changed my google password as it was unchanged for a very long period.
Once the flashing thing was done, when I tried to login to my Google account, was continously getting message, Please sign in using one of the owner's account for this device.. IT wont even allow me to sign in using another account.
Researched enough that I have to wait for specific number of hours before that FRP - Factory Reset Protection thing is released..
least 24
max 72
kindly confirm what is latest wait time.
Also if there is any other way to sign in ?
Since its my account, I have the SIM card, all recovery emails, all the purchase history, including CC numbers etc. with me.
Or
There is no option and to wait..
1. This is really no security, but a waste totally.. (inspite of having access to all details, I still cannot sign-in or contact google in anyway..)
2. Whats the overall use of security for a thief, if the bypass shall be gone/take away after 3 days.. as read.
3. Since I got this phone, I have only used 1 google account on this device (like majority of people do), how am i supposed to login to other owner account.. on a new bought phone.. OR
should I contact Asus in this case.
Thanks.
Just an update, the FRP has been removed after 24 hours. (It was been reduced to 24 hours now, earlier it was 72 hours)
Able to login with the old account properly now.
Hopefully, this information might help someone in future..
I have been struggling with Xiaomi to get this error corrected in my Mi account, "The phone number is already associated with another account". I have tried to register the phone so that I can get it unlocked and eventually on a better rom. Without a phone number in the account the Mi Flash unlock utility won't work. At least I think this is the problem. I have no problems making or receiving calls, but unlocking seems tied to the phone number on my Mi account. Is this correct?
When I run Mi Flash the Unlock button remains grey and unresponsive.
This issue is that when I go to my Mi Account (setup for the new phone) and then to security to add my phone number I get this error " The phone number is already associated with another account ". I have found through trying to add the number that I have a second account with Xiaomi with my phone number registered to it. Unfortunately, this second account only shows me the first two and last three numbers of the Mi account. I can't delete this account or change my phone number and am stuck at square 1.
I have been through Xiaomi support with emails every day for a week and I guesss I can't explain this well enough for them to fix it. They keep recycling the same instructions that don't work because of the second account issue. Very frustrating, because their response comes overnight and mine through the day, so only one response a day.
Has anyone else had this problem and resolved it. I'd appreciate help with this.
RESOLVED
OK, I finally resolved this via Xaomi support. I went to the Mi Account login page and clicked on "Forgot Password". Then I entered the phone number and then entered the veriication code sent via text. I got into the old account, got my account number - noted that my phone number was associated with the old account and then logged out. I then signed into this web address to delete this duplicate account - https://account.xiaomi.com/pass/del. I entered my login information and then deleted the account.
You have to be logged out of your Mi Account on the phone, or you will get an error.
After this I went in and successfully added my phone number to my Mi Account.
So simple, but it takes the right steps and you need the link to delete the account. You can't do it from your Mi account.
Would you please mark the subject of your OP with [SOLVED] to help anyone with the same problem?
pnin said:
Would you please mark the subject of your OP with [SOLVED] to help anyone with the same problem?
Click to expand...
Click to collapse
Sorry, but in the Windows app how do I mark it solved. Can't find a way to do it.
jjcdennis said:
Sorry, but in the Windows app how do I mark it solved. Can't find a way to do it.
Click to expand...
Click to collapse
By editing the OP message subject? Dunno about a "Windows app", though, I'm on Firefox.
OK, got it. Thanks.
Edit: I've added a screenshot from Google sent to my recovery account (also me,) which shows I am the recovery account (yet have. Mino) contacted me when trying to log in.(
I have a most bizarre problem getting back into my account that I can't believe is happening. Here it goes: (This account is hugely important to me as it's only access to my YouTube channel I've been working on for more than a year,)
I'm the owner of both the locked out account [email protected] and it's recovery email aaaaa@gmail.com which is logged in fine.
Despite having the correct email, password, the physical phone in my hands which has always been used on both accounts, sending this from the same WiFi always uses, located at the same location always used, and as I mentioned the recovery email, I am locked out of [email protected] due to what must.be a mistake.
Here is what happened:
On March 27th, I decided it was time to just factory reset my phone. I make videos for my YouTube channel, and my phone had less then a gig of storage so I decided to do the factory reset.
Just.prior to doing so, I realized it may take me awhile even just to remember the password to get back in since autifilll normally does that for me. So I decided to figure it out before resetting my phone, and reset the password as well so it was fresh on my mind when logging into the reset phone. There are screenshots attached of everything.
Now here is the huge problem which I am unable to get around .
When attempting to log back into my account from my reset phone, iit asked that I provide the one time use code from settings / Google / password!!
Understand, I entered in the correct email address and password, but what it now is asking me to provide is literally impossible to provide for anyone who reset their phone and has not been able to put the email address back on the phone. The code Google is asking me for dies bit exist on a freshly reset phone , and there is not one person in the world who just reset their phone that could provide that number.
And that is the I only option I am being given despite the fact, I own and have access to the recovery email address [email protected] which they have not contacted. And despite the fact I'm using the exact phone and WiFi from the same location always used for this email.
Is there any way thjs can be fixed? I have a YouTube channel with an enormous amount of tied to that account and it's important.
Please respond with your device name. I understood that you are locked out of your device and can't complete the setup. If it is so you just have to reset the FRP partition. Please provide your phohe name to move ahead
Users typically remove all Google accounts from phone - note: their data are stored in accounts.db database - before performing a Factory Reset thus they wil not run into such a trouble.